Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles previously repaired incorrectly under recall number 24V-267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S26
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles. The 12-volt battery may experience degradation and suddenly fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S02
Recall Date: Jan 17, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S24
Recall Date: Apr 12, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C31
Recall Date: Nov 23, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Bronco Sport vehicles. The moonroof glass may not have been bonded correctly to the moonroof frame, which could result in the glass panel detaching from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S46
Recall Date: Oct 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S38
Recall Date: Aug 10, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Bronco Sport vehicles. These vehicles may have been produced with incorrect front lower control arms.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S03
Recall Date: Feb 16, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Bronco Sport vehicles. The rear suspension subframe assembly may have loose or missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S04
Recall Date: Feb 16, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Consumer Complaints
781 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Bronco was sitting at a red light and lost all power with no warning. All electrical went down including hazard lights. The bronco would not start back and to to be towed.
Corrective Action:
Bronco was sitting at a red light and lost all power with no warning. All electrical went down including hazard lights. The bronco would not start back and to to be towed.
Additional Notes:
Bronco was sitting at a red light and lost all power with no warning. All electrical went down including hazard lights. The bronco would not start back and to to be towed.
Mfg Campaign: 11587801
Recall Date: May 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Bronco was sitting at a red light and lost all power with no warning. All electrical went down including hazard lights. The bronco would not start back and to to be towed.
Corrective Action:
Bronco was sitting at a red light and lost all power with no warning. All electrical went down including hazard lights. The bronco would not start back and to to be towed.
Additional Notes:
Bronco was sitting at a red light and lost all power with no warning. All electrical went down including hazard lights. The bronco would not start back and to to be towed.
Mfg Campaign: 11587801
Recall Date: May 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 10 MPH, the vehicle started losing motive power. No warning light was illuminated. The contact engaged the electric parking brake to move the vehicle to the side of the road. A mechanic was contacted and was able to restart the vehicle. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The VIN was not available.
Corrective Action:
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 10 MPH, the vehicle started losing motive power. No warning light was illuminated. The contact engaged the electric parking brake to move the vehicle to the side of the road. A mechanic was contacted and was able to restart the vehicle. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The VIN was not available.
Additional Notes:
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 10 MPH, the vehicle started losing motive power. No warning light was illuminated. The contact engaged the electric parking brake to move the vehicle to the side of the road. A mechanic was contacted and was able to restart the vehicle. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The VIN was not available.
Mfg Campaign: 11587400
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 10 MPH, the vehicle started losing motive power. No warning light was illuminated. The contact engaged the electric parking brake to move the vehicle to the side of the road. A mechanic was contacted and was able to restart the vehicle. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The VIN was not available.
Corrective Action:
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 10 MPH, the vehicle started losing motive power. No warning light was illuminated. The contact engaged the electric parking brake to move the vehicle to the side of the road. A mechanic was contacted and was able to restart the vehicle. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The VIN was not available.
Additional Notes:
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 10 MPH, the vehicle started losing motive power. No warning light was illuminated. The contact engaged the electric parking brake to move the vehicle to the side of the road. A mechanic was contacted and was able to restart the vehicle. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The VIN was not available.
Mfg Campaign: 11587400
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, the rear brakes was jerking and there was a loud screeching sound coming from the rear brakes. The vehicle was taken to the dealer where the contact was informed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, the rear brakes was jerking and there was a loud screeching sound coming from the rear brakes. The vehicle was taken to the dealer where the contact was informed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, the rear brakes was jerking and there was a loud screeching sound coming from the rear brakes. The vehicle was taken to the dealer where the contact was informed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11587145
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Service Advancetrac, 4WD Fault, Pre-Collision Assist not available, Hill-Assist warning lights turn on, cannot engage GOAT modes. dealership refuses power train warranty fix because it is “not a moving part” to replace the AWD Module
Corrective Action:
Service Advancetrac, 4WD Fault, Pre-Collision Assist not available, Hill-Assist warning lights turn on, cannot engage GOAT modes. dealership refuses power train warranty fix because it is “not a moving part” to replace the AWD Module
Additional Notes:
Service Advancetrac, 4WD Fault, Pre-Collision Assist not available, Hill-Assist warning lights turn on, cannot engage GOAT modes. dealership refuses power train warranty fix because it is “not a moving part” to replace the AWD Module
Mfg Campaign: 11587092
Recall Date: May 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power with a charging system warning light illuminated. The contact attempted to park the vehicle and the vehicle was turned off. When the contact attempted to restart the vehicle, the vehicle failed to restart. The vehicle was in a parking lot and was going to be towed to an impound lot. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power with a charging system warning light illuminated. The contact attempted to park the vehicle and the vehicle was turned off. When the contact attempted to restart the vehicle, the vehicle failed to restart. The vehicle was in a parking lot and was going to be towed to an impound lot. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power with a charging system warning light illuminated. The contact attempted to park the vehicle and the vehicle was turned off. When the contact attempted to restart the vehicle, the vehicle failed to restart. The vehicle was in a parking lot and was going to be towed to an impound lot. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Mfg Campaign: 11586807
Recall Date: May 3, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while stopped at a red light with the fuel-saving feature activated, the engine did not immediately restart after releasing the brake pedal. Also, while driving at approximately 40 MPH, the braking system erroneously activated causing the vehicle to abruptly stop in the middle of an intersection. The failure had also occurred while parking the vehicle. The vehicle was towed to the local dealer who performed service to the power steering system but after retrieving the vehicle the failure persisted. The contact stated that the vehicle was serviced on multiple occasions for the failure. The manufacturer was notified of the failure. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while stopped at a red light with the fuel-saving feature activated, the engine did not immediately restart after releasing the brake pedal. Also, while driving at approximately 40 MPH, the braking system erroneously activated causing the vehicle to abruptly stop in the middle of an intersection. The failure had also occurred while parking the vehicle. The vehicle was towed to the local dealer who performed service to the power steering system but after retrieving the vehicle the failure persisted. The contact stated that the vehicle was serviced on multiple occasions for the failure. The manufacturer was notified of the failure. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while stopped at a red light with the fuel-saving feature activated, the engine did not immediately restart after releasing the brake pedal. Also, while driving at approximately 40 MPH, the braking system erroneously activated causing the vehicle to abruptly stop in the middle of an intersection. The failure had also occurred while parking the vehicle. The vehicle was towed to the local dealer who performed service to the power steering system but after retrieving the vehicle the failure persisted. The contact stated that the vehicle was serviced on multiple occasions for the failure. The manufacturer was notified of the failure. The failure mileage was 28,000.
Mfg Campaign: 11586132
Recall Date: Apr 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle lost motive power and failed to accelerate as needed. The contact stated that the check engine and low engine oil pressure warning lights were illuminated. The vehicle was taken to a local dealer who could not find a cause for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle lost motive power and failed to accelerate as needed. The contact stated that the check engine and low engine oil pressure warning lights were illuminated. The vehicle was taken to a local dealer who could not find a cause for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle lost motive power and failed to accelerate as needed. The contact stated that the check engine and low engine oil pressure warning lights were illuminated. The vehicle was taken to a local dealer who could not find a cause for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.
Mfg Campaign: 11586193
Recall Date: Apr 30, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and the vehicle cut off completely. Lost all power and brakes and steering while driving. I hit the vehicle in front of me. The car would not restart. It got towed to the dealer. It has no power. The hazard lights would not even turn on and car could not be put in neutral to move. I was on a busy road so it was very scary while waiting on a tow truck.
Corrective Action:
I was driving and the vehicle cut off completely. Lost all power and brakes and steering while driving. I hit the vehicle in front of me. The car would not restart. It got towed to the dealer. It has no power. The hazard lights would not even turn on and car could not be put in neutral to move. I was on a busy road so it was very scary while waiting on a tow truck.
Additional Notes:
I was driving and the vehicle cut off completely. Lost all power and brakes and steering while driving. I hit the vehicle in front of me. The car would not restart. It got towed to the dealer. It has no power. The hazard lights would not even turn on and car could not be put in neutral to move. I was on a busy road so it was very scary while waiting on a tow truck.
Mfg Campaign: 11586229
Recall Date: Apr 30, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop sign, after driving a 5-hour trip, the contact attempted to make a right turn and the vehicle failed to accelerate above 20 MPH. The vehicle revved up as if attempting to accelerate at a higher speed, but the vehicle failed to respond. There were no warning lights illuminated; however, the warning lights on the instrument panel flickered when the failure occurred. The contact was able to get to the side of the road and had the vehicle towed to the nearest dealer. The dealer was unable to retrieve a diagnostic trouble code for the failure. The dealer was also unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 29,000.
Corrective Action:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop sign, after driving a 5-hour trip, the contact attempted to make a right turn and the vehicle failed to accelerate above 20 MPH. The vehicle revved up as if attempting to accelerate at a higher speed, but the vehicle failed to respond. There were no warning lights illuminated; however, the warning lights on the instrument panel flickered when the failure occurred. The contact was able to get to the side of the road and had the vehicle towed to the nearest dealer. The dealer was unable to retrieve a diagnostic trouble code for the failure. The dealer was also unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 29,000.
Additional Notes:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop sign, after driving a 5-hour trip, the contact attempted to make a right turn and the vehicle failed to accelerate above 20 MPH. The vehicle revved up as if attempting to accelerate at a higher speed, but the vehicle failed to respond. There were no warning lights illuminated; however, the warning lights on the instrument panel flickered when the failure occurred. The contact was able to get to the side of the road and had the vehicle towed to the nearest dealer. The dealer was unable to retrieve a diagnostic trouble code for the failure. The dealer was also unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 29,000.
Mfg Campaign: 11585276
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop sign, after driving a 5-hour trip, the contact attempted to make a right turn and the vehicle failed to accelerate above 20 MPH. The vehicle revved up as if attempting to accelerate at a higher speed, but the vehicle failed to respond. There were no warning lights illuminated; however, the warning lights on the instrument panel flickered when the failure occurred. The contact was able to get to the side of the road and had the vehicle towed to the nearest dealer. The dealer was unable to retrieve a diagnostic trouble code for the failure. The dealer was also unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 29,000.
Corrective Action:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop sign, after driving a 5-hour trip, the contact attempted to make a right turn and the vehicle failed to accelerate above 20 MPH. The vehicle revved up as if attempting to accelerate at a higher speed, but the vehicle failed to respond. There were no warning lights illuminated; however, the warning lights on the instrument panel flickered when the failure occurred. The contact was able to get to the side of the road and had the vehicle towed to the nearest dealer. The dealer was unable to retrieve a diagnostic trouble code for the failure. The dealer was also unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 29,000.
Additional Notes:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop sign, after driving a 5-hour trip, the contact attempted to make a right turn and the vehicle failed to accelerate above 20 MPH. The vehicle revved up as if attempting to accelerate at a higher speed, but the vehicle failed to respond. There were no warning lights illuminated; however, the warning lights on the instrument panel flickered when the failure occurred. The contact was able to get to the side of the road and had the vehicle towed to the nearest dealer. The dealer was unable to retrieve a diagnostic trouble code for the failure. The dealer was also unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 29,000.
Mfg Campaign: 11585276
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11585024
Recall Date: Apr 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11585024
Recall Date: Apr 24, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11585024
Recall Date: Apr 24, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Branco Sport. The contact stated that while the vehicle was idling at the stop sign and attempting to accelerate, the vehicle suddenly lost motive power. There was no warning light illuminated. The contact was unable to restart the vehicle. The lights and electrical features were inoperable. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was made aware of the failure where it was confirmed that there were no recalls associated with the VIN for the failure. The contact was referred to NHTSA Hotline to file a safety complaint. The failure mileage was 22,768.
Corrective Action:
The contact owns a 2021 Ford Branco Sport. The contact stated that while the vehicle was idling at the stop sign and attempting to accelerate, the vehicle suddenly lost motive power. There was no warning light illuminated. The contact was unable to restart the vehicle. The lights and electrical features were inoperable. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was made aware of the failure where it was confirmed that there were no recalls associated with the VIN for the failure. The contact was referred to NHTSA Hotline to file a safety complaint. The failure mileage was 22,768.
Additional Notes:
The contact owns a 2021 Ford Branco Sport. The contact stated that while the vehicle was idling at the stop sign and attempting to accelerate, the vehicle suddenly lost motive power. There was no warning light illuminated. The contact was unable to restart the vehicle. The lights and electrical features were inoperable. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was made aware of the failure where it was confirmed that there were no recalls associated with the VIN for the failure. The contact was referred to NHTSA Hotline to file a safety complaint. The failure mileage was 22,768.
Mfg Campaign: 11584658
Recall Date: Apr 23, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Branco Sport. The contact stated that while the vehicle was idling at the stop sign and attempting to accelerate, the vehicle suddenly lost motive power. There was no warning light illuminated. The contact was unable to restart the vehicle. The lights and electrical features were inoperable. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was made aware of the failure where it was confirmed that there were no recalls associated with the VIN for the failure. The contact was referred to NHTSA Hotline to file a safety complaint. The failure mileage was 22,768.
Corrective Action:
The contact owns a 2021 Ford Branco Sport. The contact stated that while the vehicle was idling at the stop sign and attempting to accelerate, the vehicle suddenly lost motive power. There was no warning light illuminated. The contact was unable to restart the vehicle. The lights and electrical features were inoperable. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was made aware of the failure where it was confirmed that there were no recalls associated with the VIN for the failure. The contact was referred to NHTSA Hotline to file a safety complaint. The failure mileage was 22,768.
Additional Notes:
The contact owns a 2021 Ford Branco Sport. The contact stated that while the vehicle was idling at the stop sign and attempting to accelerate, the vehicle suddenly lost motive power. There was no warning light illuminated. The contact was unable to restart the vehicle. The lights and electrical features were inoperable. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was made aware of the failure where it was confirmed that there were no recalls associated with the VIN for the failure. The contact was referred to NHTSA Hotline to file a safety complaint. The failure mileage was 22,768.
Mfg Campaign: 11584658
Recall Date: Apr 23, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned? Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.
Corrective Action:
Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned? Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.
Additional Notes:
Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned? Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.
Mfg Campaign: 11584374
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned? Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.
Corrective Action:
Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned? Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.
Additional Notes:
Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned? Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.
Mfg Campaign: 11584374
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The instrument cluster was blank. The speakers began to emit an abnormally loud, vibrating noise. The exterior lights started flashing and the brake pedal was firm. The contact looked underneath the hood, and then had the vehicle jumpstarted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The instrument cluster was blank. The speakers began to emit an abnormally loud, vibrating noise. The exterior lights started flashing and the brake pedal was firm. The contact looked underneath the hood, and then had the vehicle jumpstarted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The instrument cluster was blank. The speakers began to emit an abnormally loud, vibrating noise. The exterior lights started flashing and the brake pedal was firm. The contact looked underneath the hood, and then had the vehicle jumpstarted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The failure mileage was approximately 15,000.
Mfg Campaign: 11584537
Recall Date: Apr 22, 2024
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