Complaints & Recalls
Official Safety Recalls - Important!
41 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles previously repaired incorrectly under recall number 24V-267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S26
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles. The 12-volt battery may experience degradation and suddenly fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S02
Recall Date: Jan 17, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S24
Recall Date: Apr 12, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco Sport and 2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S16
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Bronco Sport vehicles. The fuel pump control module (FPCM) bracket may not be secured to the fuel tank assembly, which can lead to FPCM failure and cause an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S66
Recall Date: Oct 20, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco Sport and 2022 F-150 vehicles. The parking lights may flicker when the headlights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22C22
Recall Date: Sep 14, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C31
Recall Date: Nov 23, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S38
Recall Date: Aug 10, 2021
Consumer Complaints
349 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Bronco sport. The contact stated while driving at an undisclosed speed, the O2 sensor warning light illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed with a failed O2 sensor. The contact was informed that the O2 sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the O2 sensor had been ordered. The vehicle was taken to the dealer for an oil change and the contact was informed of a coolant leak. The vehicle was not repaired. The vehicle was driven to the residence. The vehicle was put up on the lift by the contact who is an independent mechanic. The contact performed an inspection of the vehicle and became aware that the coolant pump, catalytic convertor, and serpentine belt had failed. The dealer was made aware of the failure. The vehicle was taken to the dealer where the failures were confirmed. The contact was informed that the catalytic convertor, coolant pump, and serpentine belt needed to be replaced. The vehicle was being repaired. The contact was informed that the repairs were not covered under recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2022 Ford Bronco sport. The contact stated while driving at an undisclosed speed, the O2 sensor warning light illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed with a failed O2 sensor. The contact was informed that the O2 sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the O2 sensor had been ordered. The vehicle was taken to the dealer for an oil change and the contact was informed of a coolant leak. The vehicle was not repaired. The vehicle was driven to the residence. The vehicle was put up on the lift by the contact who is an independent mechanic. The contact performed an inspection of the vehicle and became aware that the coolant pump, catalytic convertor, and serpentine belt had failed. The dealer was made aware of the failure. The vehicle was taken to the dealer where the failures were confirmed. The contact was informed that the catalytic convertor, coolant pump, and serpentine belt needed to be replaced. The vehicle was being repaired. The contact was informed that the repairs were not covered under recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2022 Ford Bronco sport. The contact stated while driving at an undisclosed speed, the O2 sensor warning light illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed with a failed O2 sensor. The contact was informed that the O2 sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the O2 sensor had been ordered. The vehicle was taken to the dealer for an oil change and the contact was informed of a coolant leak. The vehicle was not repaired. The vehicle was driven to the residence. The vehicle was put up on the lift by the contact who is an independent mechanic. The contact performed an inspection of the vehicle and became aware that the coolant pump, catalytic convertor, and serpentine belt had failed. The dealer was made aware of the failure. The vehicle was taken to the dealer where the failures were confirmed. The contact was informed that the catalytic convertor, coolant pump, and serpentine belt needed to be replaced. The vehicle was being repaired. The contact was informed that the repairs were not covered under recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,000.
Mfg Campaign: 11657560
Recall Date: Apr 29, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2022 Ford Bronco sport. The contact stated while driving at an undisclosed speed, the O2 sensor warning light illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed with a failed O2 sensor. The contact was informed that the O2 sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the O2 sensor had been ordered. The vehicle was taken to the dealer for an oil change and the contact was informed of a coolant leak. The vehicle was not repaired. The vehicle was driven to the residence. The vehicle was put up on the lift by the contact who is an independent mechanic. The contact performed an inspection of the vehicle and became aware that the coolant pump, catalytic convertor, and serpentine belt had failed. The dealer was made aware of the failure. The vehicle was taken to the dealer where the failures were confirmed. The contact was informed that the catalytic convertor, coolant pump, and serpentine belt needed to be replaced. The vehicle was being repaired. The contact was informed that the repairs were not covered under recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2022 Ford Bronco sport. The contact stated while driving at an undisclosed speed, the O2 sensor warning light illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed with a failed O2 sensor. The contact was informed that the O2 sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the O2 sensor had been ordered. The vehicle was taken to the dealer for an oil change and the contact was informed of a coolant leak. The vehicle was not repaired. The vehicle was driven to the residence. The vehicle was put up on the lift by the contact who is an independent mechanic. The contact performed an inspection of the vehicle and became aware that the coolant pump, catalytic convertor, and serpentine belt had failed. The dealer was made aware of the failure. The vehicle was taken to the dealer where the failures were confirmed. The contact was informed that the catalytic convertor, coolant pump, and serpentine belt needed to be replaced. The vehicle was being repaired. The contact was informed that the repairs were not covered under recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2022 Ford Bronco sport. The contact stated while driving at an undisclosed speed, the O2 sensor warning light illuminated. The vehicle was taken to an independent mechanic where the failure was diagnosed with a failed O2 sensor. The contact was informed that the O2 sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the O2 sensor had been ordered. The vehicle was taken to the dealer for an oil change and the contact was informed of a coolant leak. The vehicle was not repaired. The vehicle was driven to the residence. The vehicle was put up on the lift by the contact who is an independent mechanic. The contact performed an inspection of the vehicle and became aware that the coolant pump, catalytic convertor, and serpentine belt had failed. The dealer was made aware of the failure. The vehicle was taken to the dealer where the failures were confirmed. The contact was informed that the catalytic convertor, coolant pump, and serpentine belt needed to be replaced. The vehicle was being repaired. The contact was informed that the repairs were not covered under recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,000.
Mfg Campaign: 11657560
Recall Date: Apr 29, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Since I bought this car the brakes have been making loud noises when going in reverse. Bought in 2022 and noticed immediatly - Daytona Ford made modification to brakes on a brand new car - and to date still hearing the same noise. I have had it in multiple times and have asked to have someone listen to the brakes and stated they cannot replicate. It's so loud now that it's embarrassing to drive and only has 26k miles. It makes a moaning noise like a dying whale or something. I have an appointment on Monday with Ford in Durham - so lets see what they say about the constant loud and ongoing noises with the rear brakes.
Corrective Action:
Since I bought this car the brakes have been making loud noises when going in reverse. Bought in 2022 and noticed immediatly - Daytona Ford made modification to brakes on a brand new car - and to date still hearing the same noise. I have had it in multiple times and have asked to have someone listen to the brakes and stated they cannot replicate. It's so loud now that it's embarrassing to drive and only has 26k miles. It makes a moaning noise like a dying whale or something. I have an appointment on Monday with Ford in Durham - so lets see what they say about the constant loud and ongoing noises with the rear brakes.
Additional Notes:
Since I bought this car the brakes have been making loud noises when going in reverse. Bought in 2022 and noticed immediatly - Daytona Ford made modification to brakes on a brand new car - and to date still hearing the same noise. I have had it in multiple times and have asked to have someone listen to the brakes and stated they cannot replicate. It's so loud now that it's embarrassing to drive and only has 26k miles. It makes a moaning noise like a dying whale or something. I have an appointment on Monday with Ford in Durham - so lets see what they say about the constant loud and ongoing noises with the rear brakes.
Mfg Campaign: 11656694
Recall Date: Apr 25, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Bronco Sport. The contact stated while driving at approximately 55 MPH, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer to be diagnosed; however, the dealer made the contact aware that the cause of the failure was undetermined. The dealer performed an interim recall repair however, the contact discovered that the VIN was no longer associated with the recall even though the recall remedy was not available. The contact was transferred to the NHTSA Hotline. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 47,500.
Corrective Action:
The contact owns a 2022 Ford Bronco Sport. The contact stated while driving at approximately 55 MPH, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer to be diagnosed; however, the dealer made the contact aware that the cause of the failure was undetermined. The dealer performed an interim recall repair however, the contact discovered that the VIN was no longer associated with the recall even though the recall remedy was not available. The contact was transferred to the NHTSA Hotline. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 47,500.
Additional Notes:
The contact owns a 2022 Ford Bronco Sport. The contact stated while driving at approximately 55 MPH, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer to be diagnosed; however, the dealer made the contact aware that the cause of the failure was undetermined. The dealer performed an interim recall repair however, the contact discovered that the VIN was no longer associated with the recall even though the recall remedy was not available. The contact was transferred to the NHTSA Hotline. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 47,500.
Mfg Campaign: 11656831
Recall Date: Apr 25, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Speed sign recognition reads wrong speed. Reads 45 mph when speed limit is actually 70mph. Automatically slows down to 45 mph. Also drops to 25mph in 35 mph zone. Had it checked at dealer and they say all settings normal. Checked for Mfg updates and it says all up to date. Happens several times a week.
Corrective Action:
Speed sign recognition reads wrong speed. Reads 45 mph when speed limit is actually 70mph. Automatically slows down to 45 mph. Also drops to 25mph in 35 mph zone. Had it checked at dealer and they say all settings normal. Checked for Mfg updates and it says all up to date. Happens several times a week.
Additional Notes:
Speed sign recognition reads wrong speed. Reads 45 mph when speed limit is actually 70mph. Automatically slows down to 45 mph. Also drops to 25mph in 35 mph zone. Had it checked at dealer and they say all settings normal. Checked for Mfg updates and it says all up to date. Happens several times a week.
Mfg Campaign: 11656656
Recall Date: Apr 24, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Speed sign recognition reads wrong speed. Reads 45 mph when speed limit is actually 70mph. Automatically slows down to 45 mph. Also drops to 25mph in 35 mph zone. Had it checked at dealer and they say all settings normal. Checked for Mfg updates and it says all up to date. Happens several times a week.
Corrective Action:
Speed sign recognition reads wrong speed. Reads 45 mph when speed limit is actually 70mph. Automatically slows down to 45 mph. Also drops to 25mph in 35 mph zone. Had it checked at dealer and they say all settings normal. Checked for Mfg updates and it says all up to date. Happens several times a week.
Additional Notes:
Speed sign recognition reads wrong speed. Reads 45 mph when speed limit is actually 70mph. Automatically slows down to 45 mph. Also drops to 25mph in 35 mph zone. Had it checked at dealer and they say all settings normal. Checked for Mfg updates and it says all up to date. Happens several times a week.
Mfg Campaign: 11656656
Recall Date: Apr 24, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11656253
Recall Date: Apr 23, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Bronco. The contact stated while driving at an undisclosed speed, the "Low voltage fault detected" message was displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2022 Ford Bronco. The contact stated while driving at an undisclosed speed, the "Low voltage fault detected" message was displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2022 Ford Bronco. The contact stated while driving at an undisclosed speed, the "Low voltage fault detected" message was displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 41,000.
Mfg Campaign: 11656288
Recall Date: Apr 23, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Bronco Sport. The contact stated that the was scheduled for service; however, the vehicle failed to start and was jumpstarted. The contact stated that several unknown warning lights were illuminated and the message “Powertrain Malfunction - Reduced Power Fault” was displayed. The contact received NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the failure persisted, and the vehicle failed to start. The vehicle remained at the residence and had not been driven since the failure. The manufacturer was not made aware of the issue. The failure mileage was 41,955. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Bronco Sport. The contact stated that the was scheduled for service; however, the vehicle failed to start and was jumpstarted. The contact stated that several unknown warning lights were illuminated and the message “Powertrain Malfunction - Reduced Power Fault” was displayed. The contact received NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the failure persisted, and the vehicle failed to start. The vehicle remained at the residence and had not been driven since the failure. The manufacturer was not made aware of the issue. The failure mileage was 41,955. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Bronco Sport. The contact stated that the was scheduled for service; however, the vehicle failed to start and was jumpstarted. The contact stated that several unknown warning lights were illuminated and the message “Powertrain Malfunction - Reduced Power Fault” was displayed. The contact received NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the failure persisted, and the vehicle failed to start. The vehicle remained at the residence and had not been driven since the failure. The manufacturer was not made aware of the issue. The failure mileage was 41,955. VIN tool confirms parts not available.
Mfg Campaign: 11655804
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 40 MPH, the vehicle started to lose power. The contact came to a stop at a traffic light, and the vehicle failed to restart immediately. There were no warning lights illuminated. The contact then took the vehicle to the dealer and the vehicle was diagnosed with battery failure. The battery was replaced after being at the dealer for two days. On another occasion, while the vehicle was outside the residence, the vehicle was difficult to start. The vehicle was then taken to a dealer however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed. The battery was replaced a second time; however, the failure recurred intermittently. The vehicle lost power and was not able to move forward. The vehicle was not repaired. The failure mileage was approximately 8,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 40 MPH, the vehicle started to lose power. The contact came to a stop at a traffic light, and the vehicle failed to restart immediately. There were no warning lights illuminated. The contact then took the vehicle to the dealer and the vehicle was diagnosed with battery failure. The battery was replaced after being at the dealer for two days. On another occasion, while the vehicle was outside the residence, the vehicle was difficult to start. The vehicle was then taken to a dealer however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed. The battery was replaced a second time; however, the failure recurred intermittently. The vehicle lost power and was not able to move forward. The vehicle was not repaired. The failure mileage was approximately 8,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 40 MPH, the vehicle started to lose power. The contact came to a stop at a traffic light, and the vehicle failed to restart immediately. There were no warning lights illuminated. The contact then took the vehicle to the dealer and the vehicle was diagnosed with battery failure. The battery was replaced after being at the dealer for two days. On another occasion, while the vehicle was outside the residence, the vehicle was difficult to start. The vehicle was then taken to a dealer however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed. The battery was replaced a second time; however, the failure recurred intermittently. The vehicle lost power and was not able to move forward. The vehicle was not repaired. The failure mileage was approximately 8,000. VIN tool confirms parts not available.
Mfg Campaign: 11655865
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
Corrective Action:
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
Additional Notes:
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
Mfg Campaign: 11655664
Recall Date: Apr 20, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
Corrective Action:
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
Additional Notes:
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
Mfg Campaign: 11655664
Recall Date: Apr 20, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
Corrective Action:
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
Additional Notes:
I was trying to park my vehicle and it started blinking and saying park is not available, vehicle is not in park. Place the park brake before exiting the vehicle. I was on a downward slope, so I found an area where it was flat and tried to restart my vehicle, but it was doing the same thing. I had to go to work, so I parked my car and placed the brake on. Later I went out on lunch and the car wouldn't start. I had to call a tow truck because Ford refused to come tow my 2022 Ford Bronco Sport or give me a loaner. The next day after Ford replaced my battery, they told me my car now had transmission issues that were not there before I had a dead battery. I know there is a recall on the 12v battery, but a remedy has not yet been issued and many customers are suffering. I asked about the recall or my warranty and I was basically laughed at because I have too many miles on my car. Why is a vehicle manufacturer able to continuly sell recalled vehicles and leave lives at stake for a recall that can end up killing someone?
Mfg Campaign: 11655664
Recall Date: Apr 20, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
We have, since buying the vehicle new in 2022, experienced sporadic severe lane keeping assist OVER Correction or dangerously aggressive correction both when there is not an actual lane crossing and no correction is needed and when slightly drifting over lines on the outer right side of roadways. The severe jerking /over correction has caused the vehicle to go OFF of the shoulder of the road in many incidents OR to go into oncoming traffic lane. When we had the recall performed that was meant to reprogram the pcm we were told that "hopefully your issues with that will be resolved" . They were not and have continued for as long as we've had the vehicle. This phenomenon is not able to be reproduced under any specific circumstances nor does an error display when this happens, therefore cannot get diagnosed by dealer service Dept. This has not yet, but has come very close to causing accidents, one particularly frightening instance the vehicle was unnecessarily jerked off the side of a 2 lane road with a narrow shoulder that dropped off into forest. A similar incident the vehicle was unnecessarily and spontaneously jerked again to the shoulder of the road where I was almost thrown into a ditch next to a farm field. This could put drivers and passengers at risk of otherwise preventable accidents. These occurrences typically occur when roadways are not perfectly straight with bends or curves on the roadway OR in busy traffic at higher speeds ( such as city interstates)
Corrective Action:
We have, since buying the vehicle new in 2022, experienced sporadic severe lane keeping assist OVER Correction or dangerously aggressive correction both when there is not an actual lane crossing and no correction is needed and when slightly drifting over lines on the outer right side of roadways. The severe jerking /over correction has caused the vehicle to go OFF of the shoulder of the road in many incidents OR to go into oncoming traffic lane. When we had the recall performed that was meant to reprogram the pcm we were told that "hopefully your issues with that will be resolved" . They were not and have continued for as long as we've had the vehicle. This phenomenon is not able to be reproduced under any specific circumstances nor does an error display when this happens, therefore cannot get diagnosed by dealer service Dept. This has not yet, but has come very close to causing accidents, one particularly frightening instance the vehicle was unnecessarily jerked off the side of a 2 lane road with a narrow shoulder that dropped off into forest. A similar incident the vehicle was unnecessarily and spontaneously jerked again to the shoulder of the road where I was almost thrown into a ditch next to a farm field. This could put drivers and passengers at risk of otherwise preventable accidents. These occurrences typically occur when roadways are not perfectly straight with bends or curves on the roadway OR in busy traffic at higher speeds ( such as city interstates)
Additional Notes:
We have, since buying the vehicle new in 2022, experienced sporadic severe lane keeping assist OVER Correction or dangerously aggressive correction both when there is not an actual lane crossing and no correction is needed and when slightly drifting over lines on the outer right side of roadways. The severe jerking /over correction has caused the vehicle to go OFF of the shoulder of the road in many incidents OR to go into oncoming traffic lane. When we had the recall performed that was meant to reprogram the pcm we were told that "hopefully your issues with that will be resolved" . They were not and have continued for as long as we've had the vehicle. This phenomenon is not able to be reproduced under any specific circumstances nor does an error display when this happens, therefore cannot get diagnosed by dealer service Dept. This has not yet, but has come very close to causing accidents, one particularly frightening instance the vehicle was unnecessarily jerked off the side of a 2 lane road with a narrow shoulder that dropped off into forest. A similar incident the vehicle was unnecessarily and spontaneously jerked again to the shoulder of the road where I was almost thrown into a ditch next to a farm field. This could put drivers and passengers at risk of otherwise preventable accidents. These occurrences typically occur when roadways are not perfectly straight with bends or curves on the roadway OR in busy traffic at higher speeds ( such as city interstates)
Mfg Campaign: 11655422
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
Corrective Action:
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
Additional Notes:
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
Mfg Campaign: 11655264
Recall Date: Apr 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
Corrective Action:
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
Additional Notes:
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
Mfg Campaign: 11655264
Recall Date: Apr 17, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
Corrective Action:
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
Additional Notes:
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say is NOT covered by fords recall nor is it covered under any warranty and must be paid for out of pocket. This repeat occurrence has caused our vehicle to stall in traffic not just when at stops but also just when turning or pulling onto streets or highway. This has happened while crossing busy streets putting the lives of our family at RISK MULTIPLE times. Ford refuses to pay for rental vehicles while our vehicle has been in repair for this issue and also while the vehicle is in an unsafe condition to drive. This also causes undo hardship for our family as we are not able to pay for a rental vehicle for extended amounts of time while our vehicle is in an unsafe state. I am highly concerned that Ford is trying to "wash their hands" of this vehicle and avoid true remedy the overwhelming evidence of problems of these vehicles. I have included the previous invoices for the recall repairs that caused this. I have not yet received the invoice for the repair being done currently as of 4/17/2025 .There are additional safety issues we've encountered with the "safety features" of the vehicle that i will be submitting separately.
Mfg Campaign: 11655264
Recall Date: Apr 17, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The collision warning alert goes of sporadically at the most random times when there is actually no threat at all around the vehicle. This will cause (as it is intended to do) the driver to reactively fully apply the break quickly, which could cause injury such as whiplash in an unnecessary event or worst case a rear end collision.This has happened when driving down straight roads with no other vehicles. This has happened when going around bends in the road. This has also happened when driving next to things like corn fields, through forestry areas, next to road signs, etc. No error message occurs or anything and this does not seem to have a specific environment for reproduction. Simply just happens randomly.
Corrective Action:
The collision warning alert goes of sporadically at the most random times when there is actually no threat at all around the vehicle. This will cause (as it is intended to do) the driver to reactively fully apply the break quickly, which could cause injury such as whiplash in an unnecessary event or worst case a rear end collision.This has happened when driving down straight roads with no other vehicles. This has happened when going around bends in the road. This has also happened when driving next to things like corn fields, through forestry areas, next to road signs, etc. No error message occurs or anything and this does not seem to have a specific environment for reproduction. Simply just happens randomly.
Additional Notes:
The collision warning alert goes of sporadically at the most random times when there is actually no threat at all around the vehicle. This will cause (as it is intended to do) the driver to reactively fully apply the break quickly, which could cause injury such as whiplash in an unnecessary event or worst case a rear end collision.This has happened when driving down straight roads with no other vehicles. This has happened when going around bends in the road. This has also happened when driving next to things like corn fields, through forestry areas, next to road signs, etc. No error message occurs or anything and this does not seem to have a specific environment for reproduction. Simply just happens randomly.
Mfg Campaign: 11655273
Recall Date: Apr 17, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
To: National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Complaint Regarding Ford's Handling of Battery Recall (Recall 25S02 / 24S24) Dear NHTSA, I’m writing out of growing frustration and serious concern over how Ford is handling, or rather, not handling, the battery recall affecting my 2022 Ford Bronco Sport. My vehicle is part of the battery recall (25S02 and 24S24), which clearly states that affected batteries could swell, fail, or even lead to power loss. That’s exactly what’s happened to mine. The battery in my vehicle is swollen and defective, and now the car won’t start at all. It’s not just an inconvenience, it’s a safety issue. I’ve called several local Ford dealerships trying to get the battery replaced, but none of them have helped me. I’ve also reached out to Ford’s customer service line multiple times, and I’ve been given the runaround every time, told to call a dealer, told it’s not covered, or simply dismissed. Plus, they told me that I should contact the NHTSA to lodge a formal complaint. It’s incredibly frustrating to be stuck like this when there’s an active recall for this exact issue. The battery is visibly swollen, and I’m worried this could become dangerous if it continues to degrade. At this point, I feel like Ford is ignoring its responsibility to fix a known safety defect, and I’m left without a working vehicle, and no clear path forward. Please look into this. I don’t believe I’m the only one experiencing this issue, and the fact that Ford is refusing to replace a clearly defective part under an open recall is unacceptable. Vehicle VIN: [XXX] Phone: [XXX] Email: [XXX] Thank you for your attention. Sincerely, [XXX] Sanford, NC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
To: National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Complaint Regarding Ford's Handling of Battery Recall (Recall 25S02 / 24S24) Dear NHTSA, I’m writing out of growing frustration and serious concern over how Ford is handling, or rather, not handling, the battery recall affecting my 2022 Ford Bronco Sport. My vehicle is part of the battery recall (25S02 and 24S24), which clearly states that affected batteries could swell, fail, or even lead to power loss. That’s exactly what’s happened to mine. The battery in my vehicle is swollen and defective, and now the car won’t start at all. It’s not just an inconvenience, it’s a safety issue. I’ve called several local Ford dealerships trying to get the battery replaced, but none of them have helped me. I’ve also reached out to Ford’s customer service line multiple times, and I’ve been given the runaround every time, told to call a dealer, told it’s not covered, or simply dismissed. Plus, they told me that I should contact the NHTSA to lodge a formal complaint. It’s incredibly frustrating to be stuck like this when there’s an active recall for this exact issue. The battery is visibly swollen, and I’m worried this could become dangerous if it continues to degrade. At this point, I feel like Ford is ignoring its responsibility to fix a known safety defect, and I’m left without a working vehicle, and no clear path forward. Please look into this. I don’t believe I’m the only one experiencing this issue, and the fact that Ford is refusing to replace a clearly defective part under an open recall is unacceptable. Vehicle VIN: [XXX] Phone: [XXX] Email: [XXX] Thank you for your attention. Sincerely, [XXX] Sanford, NC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
To: National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Complaint Regarding Ford's Handling of Battery Recall (Recall 25S02 / 24S24) Dear NHTSA, I’m writing out of growing frustration and serious concern over how Ford is handling, or rather, not handling, the battery recall affecting my 2022 Ford Bronco Sport. My vehicle is part of the battery recall (25S02 and 24S24), which clearly states that affected batteries could swell, fail, or even lead to power loss. That’s exactly what’s happened to mine. The battery in my vehicle is swollen and defective, and now the car won’t start at all. It’s not just an inconvenience, it’s a safety issue. I’ve called several local Ford dealerships trying to get the battery replaced, but none of them have helped me. I’ve also reached out to Ford’s customer service line multiple times, and I’ve been given the runaround every time, told to call a dealer, told it’s not covered, or simply dismissed. Plus, they told me that I should contact the NHTSA to lodge a formal complaint. It’s incredibly frustrating to be stuck like this when there’s an active recall for this exact issue. The battery is visibly swollen, and I’m worried this could become dangerous if it continues to degrade. At this point, I feel like Ford is ignoring its responsibility to fix a known safety defect, and I’m left without a working vehicle, and no clear path forward. Please look into this. I don’t believe I’m the only one experiencing this issue, and the fact that Ford is refusing to replace a clearly defective part under an open recall is unacceptable. Vehicle VIN: [XXX] Phone: [XXX] Email: [XXX] Thank you for your attention. Sincerely, [XXX] Sanford, NC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11655322
Recall Date: Apr 17, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact jump-started the vehicle and drove back to the residence. The contact stated that the failure reoccurred, and the message "Charging System Service Now" was displayed on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the 12-Volt battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 37,000.
Corrective Action:
The contact owns a 2022 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact jump-started the vehicle and drove back to the residence. The contact stated that the failure reoccurred, and the message "Charging System Service Now" was displayed on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the 12-Volt battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 37,000.
Additional Notes:
The contact owns a 2022 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact jump-started the vehicle and drove back to the residence. The contact stated that the failure reoccurred, and the message "Charging System Service Now" was displayed on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the 12-Volt battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 37,000.
Mfg Campaign: 11654422
Recall Date: Apr 14, 2025
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Edzant Price LLC
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