Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles previously repaired incorrectly under recall number 24V-267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S26
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Bronco Sport vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S60
Recall Date: Sep 13, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S51
Recall Date: Aug 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S24
Recall Date: Apr 12, 2024
Consumer Complaints
57 ComplaintsFord Motor Company
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The entire Advanced Drive Assistants Systems only works when it feels like it. Thankfully I haven't had any accidents yet..., but I have come very close to it three times. Especially when the lane system went down, it almost sent me into the car next to me.
Corrective Action:
The entire Advanced Drive Assistants Systems only works when it feels like it. Thankfully I haven't had any accidents yet..., but I have come very close to it three times. Especially when the lane system went down, it almost sent me into the car next to me.
Additional Notes:
The entire Advanced Drive Assistants Systems only works when it feels like it. Thankfully I haven't had any accidents yet..., but I have come very close to it three times. Especially when the lane system went down, it almost sent me into the car next to me.
Mfg Campaign: 11660856
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The entire Advanced Drive Assistants Systems only works when it feels like it. Thankfully I haven't had any accidents yet..., but I have come very close to it three times. Especially when the lane system went down, it almost sent me into the car next to me.
Corrective Action:
The entire Advanced Drive Assistants Systems only works when it feels like it. Thankfully I haven't had any accidents yet..., but I have come very close to it three times. Especially when the lane system went down, it almost sent me into the car next to me.
Additional Notes:
The entire Advanced Drive Assistants Systems only works when it feels like it. Thankfully I haven't had any accidents yet..., but I have come very close to it three times. Especially when the lane system went down, it almost sent me into the car next to me.
Mfg Campaign: 11660856
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the highway, and my moonroof exploded. I thought something had exploded or someone had shot at me. No other cars were around me that could have caused something to pop up and hit the roof. I did take it to the dealership service where photos were taken and submitted for a possible claim on the warranty. I only have about 2000 miles on the vehicle. My first payment isn't even due yet. Ford warranty declined the claim. It looked like it exploded upwards leading me to think this was an installation or material issue. Glass that exploded out flew off the roof of the vehicle scratching it as it dragged along. This could have hit another driver if one had been following behind me. I am currently awaiting a callback from the insurance adjuster.
Corrective Action:
I was driving down the highway, and my moonroof exploded. I thought something had exploded or someone had shot at me. No other cars were around me that could have caused something to pop up and hit the roof. I did take it to the dealership service where photos were taken and submitted for a possible claim on the warranty. I only have about 2000 miles on the vehicle. My first payment isn't even due yet. Ford warranty declined the claim. It looked like it exploded upwards leading me to think this was an installation or material issue. Glass that exploded out flew off the roof of the vehicle scratching it as it dragged along. This could have hit another driver if one had been following behind me. I am currently awaiting a callback from the insurance adjuster.
Additional Notes:
I was driving down the highway, and my moonroof exploded. I thought something had exploded or someone had shot at me. No other cars were around me that could have caused something to pop up and hit the roof. I did take it to the dealership service where photos were taken and submitted for a possible claim on the warranty. I only have about 2000 miles on the vehicle. My first payment isn't even due yet. Ford warranty declined the claim. It looked like it exploded upwards leading me to think this was an installation or material issue. Glass that exploded out flew off the roof of the vehicle scratching it as it dragged along. This could have hit another driver if one had been following behind me. I am currently awaiting a callback from the insurance adjuster.
Mfg Campaign: 11660926
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I was driving down the highway, and my moonroof exploded. I thought something had exploded or someone had shot at me. No other cars were around me that could have caused something to pop up and hit the roof. I did take it to the dealership service where photos were taken and submitted for a possible claim on the warranty. I only have about 2000 miles on the vehicle. My first payment isn't even due yet. Ford warranty declined the claim. It looked like it exploded upwards leading me to think this was an installation or material issue. Glass that exploded out flew off the roof of the vehicle scratching it as it dragged along. This could have hit another driver if one had been following behind me. I am currently awaiting a callback from the insurance adjuster.
Corrective Action:
I was driving down the highway, and my moonroof exploded. I thought something had exploded or someone had shot at me. No other cars were around me that could have caused something to pop up and hit the roof. I did take it to the dealership service where photos were taken and submitted for a possible claim on the warranty. I only have about 2000 miles on the vehicle. My first payment isn't even due yet. Ford warranty declined the claim. It looked like it exploded upwards leading me to think this was an installation or material issue. Glass that exploded out flew off the roof of the vehicle scratching it as it dragged along. This could have hit another driver if one had been following behind me. I am currently awaiting a callback from the insurance adjuster.
Additional Notes:
I was driving down the highway, and my moonroof exploded. I thought something had exploded or someone had shot at me. No other cars were around me that could have caused something to pop up and hit the roof. I did take it to the dealership service where photos were taken and submitted for a possible claim on the warranty. I only have about 2000 miles on the vehicle. My first payment isn't even due yet. Ford warranty declined the claim. It looked like it exploded upwards leading me to think this was an installation or material issue. Glass that exploded out flew off the roof of the vehicle scratching it as it dragged along. This could have hit another driver if one had been following behind me. I am currently awaiting a callback from the insurance adjuster.
Mfg Campaign: 11660926
Recall Date: May 14, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Ford Bronco Sport. The contact stated that the engine knock sensor and the oil pressure sensor failure warning lights were illuminated; however, the vehicle had not displayed any failures. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the wires underneath the vehicle were defective due to bite marks. The contact stated that after the wires were repaired, the contact attempted to start the vehicle, but the vehicle failed to start. The vehicle was towed back to the dealer who determined that there were bite marks on the wires again. The contact was informed that the insulation on the wires were soy-based, and squirrels were chewing on the insulation. The wires were replaced again. The manufacturer was not informed of the failure. The failure mileage was approximately 6,031.
Corrective Action:
The contact owns a 2024 Ford Bronco Sport. The contact stated that the engine knock sensor and the oil pressure sensor failure warning lights were illuminated; however, the vehicle had not displayed any failures. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the wires underneath the vehicle were defective due to bite marks. The contact stated that after the wires were repaired, the contact attempted to start the vehicle, but the vehicle failed to start. The vehicle was towed back to the dealer who determined that there were bite marks on the wires again. The contact was informed that the insulation on the wires were soy-based, and squirrels were chewing on the insulation. The wires were replaced again. The manufacturer was not informed of the failure. The failure mileage was approximately 6,031.
Additional Notes:
The contact owns a 2024 Ford Bronco Sport. The contact stated that the engine knock sensor and the oil pressure sensor failure warning lights were illuminated; however, the vehicle had not displayed any failures. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the wires underneath the vehicle were defective due to bite marks. The contact stated that after the wires were repaired, the contact attempted to start the vehicle, but the vehicle failed to start. The vehicle was towed back to the dealer who determined that there were bite marks on the wires again. The contact was informed that the insulation on the wires were soy-based, and squirrels were chewing on the insulation. The wires were replaced again. The manufacturer was not informed of the failure. The failure mileage was approximately 6,031.
Mfg Campaign: 11659536
Recall Date: May 7, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, and it was determined that there were bite marks on the electrical wires under the vehicle. The contact was informed that the insulation of the wires underneath the vehicle were soy-based and was being chewed on by squirrels. The wires were replaced. The manufacturer was not informed of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2024 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, and it was determined that there were bite marks on the electrical wires under the vehicle. The contact was informed that the insulation of the wires underneath the vehicle were soy-based and was being chewed on by squirrels. The wires were replaced. The manufacturer was not informed of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2024 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, and it was determined that there were bite marks on the electrical wires under the vehicle. The contact was informed that the insulation of the wires underneath the vehicle were soy-based and was being chewed on by squirrels. The wires were replaced. The manufacturer was not informed of the failure. The failure mileage was unknown.
Mfg Campaign: 11659538
Recall Date: May 7, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Ford Bronco Sport. The contact stated that while driving 75 MPH, the vehicle started to lose power. The WRENCH symbol warning light was illuminated with a message of a failure with the power train displayed. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The dealer replaced the knock sensors, and a software update was performed. The vehicle was repaired; however, the failure persisted while driving for long distances. On another occasion, while driving from State to State, the wrench symbol warning light illuminated with the power train failure message displayed. The contact also received a notification on his cellphone. The vehicle was repaired by another dealer; however, the contact and the dealer expected that the failure could recur. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2024 Ford Bronco Sport. The contact stated that while driving 75 MPH, the vehicle started to lose power. The WRENCH symbol warning light was illuminated with a message of a failure with the power train displayed. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The dealer replaced the knock sensors, and a software update was performed. The vehicle was repaired; however, the failure persisted while driving for long distances. On another occasion, while driving from State to State, the wrench symbol warning light illuminated with the power train failure message displayed. The contact also received a notification on his cellphone. The vehicle was repaired by another dealer; however, the contact and the dealer expected that the failure could recur. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2024 Ford Bronco Sport. The contact stated that while driving 75 MPH, the vehicle started to lose power. The WRENCH symbol warning light was illuminated with a message of a failure with the power train displayed. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The dealer replaced the knock sensors, and a software update was performed. The vehicle was repaired; however, the failure persisted while driving for long distances. On another occasion, while driving from State to State, the wrench symbol warning light illuminated with the power train failure message displayed. The contact also received a notification on his cellphone. The vehicle was repaired by another dealer; however, the contact and the dealer expected that the failure could recur. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
Mfg Campaign: 11654952
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on the freeway, my Ford's sunroof spontaneously shattered. There were no vehicles in front of me, I live in San Diego County and the weather was in the mid-60's and I did not have my air on. It sounded like an explosion or gunshot. I immediately pulled off on to the shoulder and saw the shattered sunroof, and since I was about to exit to my house, I continued home and called the California Highway Patrol to report a potential gunshot to my vehicle. However, when the office arrived, he believed it was an implosion from the inside of the vehicle outward. This did appear to be the correct assessment as there was no glass inside the vehicle (I had seen glass fragments falling around the outside of my vehicle and in front of my windshield at the time of the explosive sound). Also, the glass was bent out towards the top of the vehicle consistent with an inside to outside breakage. I took it to my local Ford dealership and Ford has accepted responsibility for the defect and will replace my damaged sunroof at their cost.
Corrective Action:
While driving on the freeway, my Ford's sunroof spontaneously shattered. There were no vehicles in front of me, I live in San Diego County and the weather was in the mid-60's and I did not have my air on. It sounded like an explosion or gunshot. I immediately pulled off on to the shoulder and saw the shattered sunroof, and since I was about to exit to my house, I continued home and called the California Highway Patrol to report a potential gunshot to my vehicle. However, when the office arrived, he believed it was an implosion from the inside of the vehicle outward. This did appear to be the correct assessment as there was no glass inside the vehicle (I had seen glass fragments falling around the outside of my vehicle and in front of my windshield at the time of the explosive sound). Also, the glass was bent out towards the top of the vehicle consistent with an inside to outside breakage. I took it to my local Ford dealership and Ford has accepted responsibility for the defect and will replace my damaged sunroof at their cost.
Additional Notes:
While driving on the freeway, my Ford's sunroof spontaneously shattered. There were no vehicles in front of me, I live in San Diego County and the weather was in the mid-60's and I did not have my air on. It sounded like an explosion or gunshot. I immediately pulled off on to the shoulder and saw the shattered sunroof, and since I was about to exit to my house, I continued home and called the California Highway Patrol to report a potential gunshot to my vehicle. However, when the office arrived, he believed it was an implosion from the inside of the vehicle outward. This did appear to be the correct assessment as there was no glass inside the vehicle (I had seen glass fragments falling around the outside of my vehicle and in front of my windshield at the time of the explosive sound). Also, the glass was bent out towards the top of the vehicle consistent with an inside to outside breakage. I took it to my local Ford dealership and Ford has accepted responsibility for the defect and will replace my damaged sunroof at their cost.
Mfg Campaign: 11655079
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield on this vehicle is faulty. On online forms, others have commented on the same thing I am experiencing: the integrity of this windshield is so weak that within a couple months (sometimes just a few days) of having the vehicle, you can get multiple chips or cracks. On my last chip, I was driving on a Michigan highway at least 30 yards from other vehicles when something chipped my windshield. I've had the windshield chip while going 65mph on the high way, and also while my vehicle was at a standstill at a red light and the car in front of me pulled away quickly, kicking up debris. People often comment that they cannot afford to constantly keep up with the unending number of repairs needed to fix the windshield. As a result, they're driving with reduced visibility which impacts all drivers on the road. ADAS is built into the windshield- if cracks/chips occur in this area, the ADAS can become compromised. The windshield also contributes to the strength of the vehicle in rollovers- lack of stuctural integrtiy due to cracks/chips impacts that. Being an SUV that sits higher, the Bronco Sport is more prone to rollovers that lower sitting vehicles. Because the cost of replacing the windshield through Ford is so high (over $1000) many opt not to replace it or use a non OEM, aftermarket windshield which might not work as well with safety systems. This issue has been inspected by a Safelite auto glass technician - he remarked that this is extremely common with the Bronco Sport, this vehicle is one of the most common models he repairs. This component is available for inspection upon request.
Corrective Action:
The windshield on this vehicle is faulty. On online forms, others have commented on the same thing I am experiencing: the integrity of this windshield is so weak that within a couple months (sometimes just a few days) of having the vehicle, you can get multiple chips or cracks. On my last chip, I was driving on a Michigan highway at least 30 yards from other vehicles when something chipped my windshield. I've had the windshield chip while going 65mph on the high way, and also while my vehicle was at a standstill at a red light and the car in front of me pulled away quickly, kicking up debris. People often comment that they cannot afford to constantly keep up with the unending number of repairs needed to fix the windshield. As a result, they're driving with reduced visibility which impacts all drivers on the road. ADAS is built into the windshield- if cracks/chips occur in this area, the ADAS can become compromised. The windshield also contributes to the strength of the vehicle in rollovers- lack of stuctural integrtiy due to cracks/chips impacts that. Being an SUV that sits higher, the Bronco Sport is more prone to rollovers that lower sitting vehicles. Because the cost of replacing the windshield through Ford is so high (over $1000) many opt not to replace it or use a non OEM, aftermarket windshield which might not work as well with safety systems. This issue has been inspected by a Safelite auto glass technician - he remarked that this is extremely common with the Bronco Sport, this vehicle is one of the most common models he repairs. This component is available for inspection upon request.
Additional Notes:
The windshield on this vehicle is faulty. On online forms, others have commented on the same thing I am experiencing: the integrity of this windshield is so weak that within a couple months (sometimes just a few days) of having the vehicle, you can get multiple chips or cracks. On my last chip, I was driving on a Michigan highway at least 30 yards from other vehicles when something chipped my windshield. I've had the windshield chip while going 65mph on the high way, and also while my vehicle was at a standstill at a red light and the car in front of me pulled away quickly, kicking up debris. People often comment that they cannot afford to constantly keep up with the unending number of repairs needed to fix the windshield. As a result, they're driving with reduced visibility which impacts all drivers on the road. ADAS is built into the windshield- if cracks/chips occur in this area, the ADAS can become compromised. The windshield also contributes to the strength of the vehicle in rollovers- lack of stuctural integrtiy due to cracks/chips impacts that. Being an SUV that sits higher, the Bronco Sport is more prone to rollovers that lower sitting vehicles. Because the cost of replacing the windshield through Ford is so high (over $1000) many opt not to replace it or use a non OEM, aftermarket windshield which might not work as well with safety systems. This issue has been inspected by a Safelite auto glass technician - he remarked that this is extremely common with the Bronco Sport, this vehicle is one of the most common models he repairs. This component is available for inspection upon request.
Mfg Campaign: 11655123
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I Was in Reverse backing out and stopped with the brake and rolled the gear dial to drive until foot off brake and it stayed stuck in reverse and I moved backwards and hit a car behind me. I braked again and looked to make sure I was in drive, And I was. Then, i took my foot off thee brake and it moved forward. Also I notice a big delay in drive after having brake applied. I think the gears are sticking. Or even a 2-4 second delay to switch from gear to gear.
Corrective Action:
I Was in Reverse backing out and stopped with the brake and rolled the gear dial to drive until foot off brake and it stayed stuck in reverse and I moved backwards and hit a car behind me. I braked again and looked to make sure I was in drive, And I was. Then, i took my foot off thee brake and it moved forward. Also I notice a big delay in drive after having brake applied. I think the gears are sticking. Or even a 2-4 second delay to switch from gear to gear.
Additional Notes:
I Was in Reverse backing out and stopped with the brake and rolled the gear dial to drive until foot off brake and it stayed stuck in reverse and I moved backwards and hit a car behind me. I braked again and looked to make sure I was in drive, And I was. Then, i took my foot off thee brake and it moved forward. Also I notice a big delay in drive after having brake applied. I think the gears are sticking. Or even a 2-4 second delay to switch from gear to gear.
Mfg Campaign: 11652689
Recall Date: Apr 3, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The steering is temporarily disabled when the vehicle is in the auto off/fuel saver mode. I had an approaching EMS vehicle that I was almost struck by because my vehicle was off due to that feature. The steering wheel was not responsive.
Corrective Action:
The steering is temporarily disabled when the vehicle is in the auto off/fuel saver mode. I had an approaching EMS vehicle that I was almost struck by because my vehicle was off due to that feature. The steering wheel was not responsive.
Additional Notes:
The steering is temporarily disabled when the vehicle is in the auto off/fuel saver mode. I had an approaching EMS vehicle that I was almost struck by because my vehicle was off due to that feature. The steering wheel was not responsive.
Mfg Campaign: 11652400
Recall Date: Apr 2, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The steering is temporarily disabled when the vehicle is in the auto off/fuel saver mode. I had an approaching EMS vehicle that I was almost struck by because my vehicle was off due to that feature. The steering wheel was not responsive.
Corrective Action:
The steering is temporarily disabled when the vehicle is in the auto off/fuel saver mode. I had an approaching EMS vehicle that I was almost struck by because my vehicle was off due to that feature. The steering wheel was not responsive.
Additional Notes:
The steering is temporarily disabled when the vehicle is in the auto off/fuel saver mode. I had an approaching EMS vehicle that I was almost struck by because my vehicle was off due to that feature. The steering wheel was not responsive.
Mfg Campaign: 11652400
Recall Date: Apr 2, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I’d like to open a customer concern case. While I was driving on the freeway on, my gas tank was punctured after hitting debris in the road. It was a standard highway situation—not off-roading or anything extreme. The fact that the gas tank was damaged to the point of leaking or requiring repair is very concerning. It was a very large rupture. I believe the underbody protection may not be adequate, and I’m worried this could be a design or safety issue. I’ve taken photos and have a repair estimate. It was a very dangerous situation as one spark from heat could have sent my brand new Bronco sport into flames. This all happened on the 5 freeway on the grapevine in California. I consider myself very lucky
Corrective Action:
I’d like to open a customer concern case. While I was driving on the freeway on, my gas tank was punctured after hitting debris in the road. It was a standard highway situation—not off-roading or anything extreme. The fact that the gas tank was damaged to the point of leaking or requiring repair is very concerning. It was a very large rupture. I believe the underbody protection may not be adequate, and I’m worried this could be a design or safety issue. I’ve taken photos and have a repair estimate. It was a very dangerous situation as one spark from heat could have sent my brand new Bronco sport into flames. This all happened on the 5 freeway on the grapevine in California. I consider myself very lucky
Additional Notes:
I’d like to open a customer concern case. While I was driving on the freeway on, my gas tank was punctured after hitting debris in the road. It was a standard highway situation—not off-roading or anything extreme. The fact that the gas tank was damaged to the point of leaking or requiring repair is very concerning. It was a very large rupture. I believe the underbody protection may not be adequate, and I’m worried this could be a design or safety issue. I’ve taken photos and have a repair estimate. It was a very dangerous situation as one spark from heat could have sent my brand new Bronco sport into flames. This all happened on the 5 freeway on the grapevine in California. I consider myself very lucky
Mfg Campaign: 11650914
Recall Date: Mar 26, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When the car has been driven for more than 20 minutes it has erratic shifting issues shifting up or down. It is most notable when in stop and go traffic. Four times it has given me a wrench on the dash cluster for Powertrain Malfunction/Reduced Power. At the time it suggests to contact a dealer. I pull over as soon as I can, shut the vehicle off, and restarted and the wrench goes away. It will then drive normal again. It has happened on 8/25/24, 10/5/24, and twice on 3/22/25.
Corrective Action:
When the car has been driven for more than 20 minutes it has erratic shifting issues shifting up or down. It is most notable when in stop and go traffic. Four times it has given me a wrench on the dash cluster for Powertrain Malfunction/Reduced Power. At the time it suggests to contact a dealer. I pull over as soon as I can, shut the vehicle off, and restarted and the wrench goes away. It will then drive normal again. It has happened on 8/25/24, 10/5/24, and twice on 3/22/25.
Additional Notes:
When the car has been driven for more than 20 minutes it has erratic shifting issues shifting up or down. It is most notable when in stop and go traffic. Four times it has given me a wrench on the dash cluster for Powertrain Malfunction/Reduced Power. At the time it suggests to contact a dealer. I pull over as soon as I can, shut the vehicle off, and restarted and the wrench goes away. It will then drive normal again. It has happened on 8/25/24, 10/5/24, and twice on 3/22/25.
Mfg Campaign: 11650005
Recall Date: Mar 23, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Auto start / stop feature stopped working after recall 24S24. Took to dealership where battery was diagnosed at 57%. Had no indication battery was failing. Recall reprogram did not resolve issue.
Corrective Action:
Auto start / stop feature stopped working after recall 24S24. Took to dealership where battery was diagnosed at 57%. Had no indication battery was failing. Recall reprogram did not resolve issue.
Additional Notes:
Auto start / stop feature stopped working after recall 24S24. Took to dealership where battery was diagnosed at 57%. Had no indication battery was failing. Recall reprogram did not resolve issue.
Mfg Campaign: 11647590
Recall Date: Mar 11, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Ford Bronco Sport. The contact stated that while his girlfriend was remotely starting the vehicle, the vehicle started rolling out of the garage independently. The vehicle came to a complete stop after crashing into another that was a vehicle parked in the driveway. The vehicle was unoccupied at the time of the rollaway. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2024 Ford Bronco Sport. The contact stated that while his girlfriend was remotely starting the vehicle, the vehicle started rolling out of the garage independently. The vehicle came to a complete stop after crashing into another that was a vehicle parked in the driveway. The vehicle was unoccupied at the time of the rollaway. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2024 Ford Bronco Sport. The contact stated that while his girlfriend was remotely starting the vehicle, the vehicle started rolling out of the garage independently. The vehicle came to a complete stop after crashing into another that was a vehicle parked in the driveway. The vehicle was unoccupied at the time of the rollaway. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11646038
Recall Date: Mar 3, 2025
Ford Motor Company
Defect Description:
STRUCTURE:INTERIOR PANELS:SUN VISOR
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11644150
Recall Date: Feb 21, 2025
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11644150
Recall Date: Feb 21, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vechicle is again in Battery saver Mode. Vechicle not safe to drive.
Corrective Action:
Vechicle is again in Battery saver Mode. Vechicle not safe to drive.
Additional Notes:
Vechicle is again in Battery saver Mode. Vechicle not safe to drive.
Mfg Campaign: 11638532
Recall Date: Jan 25, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vechicle battery will not hold a charge, longer than a few days. Ford can see the BCM Faults on there end.
Corrective Action:
Vechicle battery will not hold a charge, longer than a few days. Ford can see the BCM Faults on there end.
Additional Notes:
Vechicle battery will not hold a charge, longer than a few days. Ford can see the BCM Faults on there end.
Mfg Campaign: 11638380
Recall Date: Jan 24, 2025
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