Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles previously repaired incorrectly under recall number 24V-267. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S26
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Bronco Sport vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S60
Recall Date: Sep 13, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S51
Recall Date: Aug 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2022-2023 Maverick vehicles. The body and power train control modules may fail to detect a change in the 12-volt battery state of charge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S24
Recall Date: Apr 12, 2024
Consumer Complaints
57 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery will not hold a charge longer than a few days. Ford can see the BCM Faults, on their end.
Corrective Action:
Battery will not hold a charge longer than a few days. Ford can see the BCM Faults, on their end.
Additional Notes:
Battery will not hold a charge longer than a few days. Ford can see the BCM Faults, on their end.
Mfg Campaign: 11638382
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE
Corrective Action:
THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE
Additional Notes:
THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE
Mfg Campaign: 11636521
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE
Corrective Action:
THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE
Additional Notes:
THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE
Mfg Campaign: 11636521
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE
Corrective Action:
THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE
Additional Notes:
THIS CAR HAS LESS THAN 2,500 MILES ON IT, AND IT FAILED TO GO INTO GEAR WHEN PULLING OUT ON A MAJOR HIGHWAY. WHEN IT DID SLIP INTO GEAR, IT WOULD ONLY GO 10 MPH THE WHOLE WAY HOME. MULTIPLE ALERTS WERE SENT TO MY PHONE; SEE BELOW FOR SPECIFIC ALERT INFO. THE DEALERSHIP SAID IT WAS A LOOSE WIRE AFTER TELLING ME THEY WOULD REPLACE THE CAR, AND OVER 60 SENSORS WENT OFF. ALERTS: SERVICE ENGINE WARNING POWERTRAIN MALFUNCTION REDUCED POWER PRE-COLLISION ASSISTANCE NOT AVAILABLE
Mfg Campaign: 11636521
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Moof roof popped up from the center ripping at all edges, causing loud boom sound. Glass shattered. No drastic change in temperature. No impact of object. Newly purchased. Dropped off at dealership to investigate.
Corrective Action:
Moof roof popped up from the center ripping at all edges, causing loud boom sound. Glass shattered. No drastic change in temperature. No impact of object. Newly purchased. Dropped off at dealership to investigate.
Additional Notes:
Moof roof popped up from the center ripping at all edges, causing loud boom sound. Glass shattered. No drastic change in temperature. No impact of object. Newly purchased. Dropped off at dealership to investigate.
Mfg Campaign: 11631579
Recall Date: Dec 19, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery / 12V system failure. Vehicle will not start, requires jump start to start vehicle. Battery does not sufficiently re-charge while vehicle is running and requires jump start next time vehicle is needs to be started. This issue has left me stranded on multiple occasions. The dealer has not reviewed the vehicle yet and no parts have been inspected. Problem first occurred two weeks into ownership / 400miles. There are no official indicators of issue, however I did notice that the auto stop/start feature does not function when driving as an early tell that the 12V system does not have sufficient charge.
Corrective Action:
Battery / 12V system failure. Vehicle will not start, requires jump start to start vehicle. Battery does not sufficiently re-charge while vehicle is running and requires jump start next time vehicle is needs to be started. This issue has left me stranded on multiple occasions. The dealer has not reviewed the vehicle yet and no parts have been inspected. Problem first occurred two weeks into ownership / 400miles. There are no official indicators of issue, however I did notice that the auto stop/start feature does not function when driving as an early tell that the 12V system does not have sufficient charge.
Additional Notes:
Battery / 12V system failure. Vehicle will not start, requires jump start to start vehicle. Battery does not sufficiently re-charge while vehicle is running and requires jump start next time vehicle is needs to be started. This issue has left me stranded on multiple occasions. The dealer has not reviewed the vehicle yet and no parts have been inspected. Problem first occurred two weeks into ownership / 400miles. There are no official indicators of issue, however I did notice that the auto stop/start feature does not function when driving as an early tell that the 12V system does not have sufficient charge.
Mfg Campaign: 11628388
Recall Date: Dec 2, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.
Corrective Action:
Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.
Additional Notes:
Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.
Mfg Campaign: 11626717
Recall Date: Nov 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.
Corrective Action:
Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.
Additional Notes:
Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.
Mfg Campaign: 11626717
Recall Date: Nov 21, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.
Corrective Action:
Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.
Additional Notes:
Upon attempting to start vehicle every warning indicator flashed in series across the screen and the SUV would not start nor was the vehicle lockable. Also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. The vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. The manufacturer informed me a "failure to communicate" was indicated in their system. Had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. Operators of this model MUST 1.) Be able to place the vehicle in neutral when needed. 2.) Be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) Be able to manually lock the vehicle as needed to secure both occupants and contents. I have scheduled a maintenance visit/repair with an authorized Ford dealer in Joplin, Missouri to address multiple instances of "Loss of Communication" as reported to Ford Motor Corp.
Mfg Campaign: 11626717
Recall Date: Nov 21, 2024
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
All 4 Continental PRO CONTACT TX tires on 1 week old brand new purchased Ford Bronco Sport VIN [XXX] from Ford Dealer Swelling on Sidewalls in various points. After researching amongst other Bronco Sport Forums issue appears to be common failure on New Bronco Sports equipped with Continental PRO CONTACT TX tires. Requested tires to be changed at Dealer, they found 1 Bronco Sport with Balled up Sidewall issues and wanted to replace "like for like" admitting they have a some sort of FACTORY defect but would not exchange tires for ones with "OUT" Factory Defect. I believe there is Faulty Construction on Sidewall of tire or Like FORD Dealer stated some sort of MANUFACTURER DEFECT. On certain CONTINENTAL PRO CONTACT TX tires from Factory. Symptoms were first noticed 6 days after having possession of new vehicle. And the Swelling appears to be moving TOWARDS the tire TREAD itself. The swelling has become increasingly noticeable and raises concerns about the safety and performance of these tires for my Family Vehicle and others having the same issues. Given the importance of tire integrity for vehicle safety, I believe this issue warrants immediate attention and investigation. I would appreciate it if you could investigate this matter and advise on any necessary actions or precautions that should be taken. Ensuring the safety of consumers is crucial, and I trust that NHTSA will address this issue promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
All 4 Continental PRO CONTACT TX tires on 1 week old brand new purchased Ford Bronco Sport VIN [XXX] from Ford Dealer Swelling on Sidewalls in various points. After researching amongst other Bronco Sport Forums issue appears to be common failure on New Bronco Sports equipped with Continental PRO CONTACT TX tires. Requested tires to be changed at Dealer, they found 1 Bronco Sport with Balled up Sidewall issues and wanted to replace "like for like" admitting they have a some sort of FACTORY defect but would not exchange tires for ones with "OUT" Factory Defect. I believe there is Faulty Construction on Sidewall of tire or Like FORD Dealer stated some sort of MANUFACTURER DEFECT. On certain CONTINENTAL PRO CONTACT TX tires from Factory. Symptoms were first noticed 6 days after having possession of new vehicle. And the Swelling appears to be moving TOWARDS the tire TREAD itself. The swelling has become increasingly noticeable and raises concerns about the safety and performance of these tires for my Family Vehicle and others having the same issues. Given the importance of tire integrity for vehicle safety, I believe this issue warrants immediate attention and investigation. I would appreciate it if you could investigate this matter and advise on any necessary actions or precautions that should be taken. Ensuring the safety of consumers is crucial, and I trust that NHTSA will address this issue promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
All 4 Continental PRO CONTACT TX tires on 1 week old brand new purchased Ford Bronco Sport VIN [XXX] from Ford Dealer Swelling on Sidewalls in various points. After researching amongst other Bronco Sport Forums issue appears to be common failure on New Bronco Sports equipped with Continental PRO CONTACT TX tires. Requested tires to be changed at Dealer, they found 1 Bronco Sport with Balled up Sidewall issues and wanted to replace "like for like" admitting they have a some sort of FACTORY defect but would not exchange tires for ones with "OUT" Factory Defect. I believe there is Faulty Construction on Sidewall of tire or Like FORD Dealer stated some sort of MANUFACTURER DEFECT. On certain CONTINENTAL PRO CONTACT TX tires from Factory. Symptoms were first noticed 6 days after having possession of new vehicle. And the Swelling appears to be moving TOWARDS the tire TREAD itself. The swelling has become increasingly noticeable and raises concerns about the safety and performance of these tires for my Family Vehicle and others having the same issues. Given the importance of tire integrity for vehicle safety, I believe this issue warrants immediate attention and investigation. I would appreciate it if you could investigate this matter and advise on any necessary actions or precautions that should be taken. Ensuring the safety of consumers is crucial, and I trust that NHTSA will address this issue promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11610618
Recall Date: Aug 24, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Bought car June 27 and now being July 15 the car is completely dead and battery is dead. Charged the battery up works now. But battery will need to be replaced. Picture attached of battery after charging for 3 hours.
Corrective Action:
Bought car June 27 and now being July 15 the car is completely dead and battery is dead. Charged the battery up works now. But battery will need to be replaced. Picture attached of battery after charging for 3 hours.
Additional Notes:
Bought car June 27 and now being July 15 the car is completely dead and battery is dead. Charged the battery up works now. But battery will need to be replaced. Picture attached of battery after charging for 3 hours.
Mfg Campaign: 11602494
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Corrective Action:
On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Additional Notes:
On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Mfg Campaign: 11593802
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Corrective Action:
On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Additional Notes:
On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Mfg Campaign: 11593802
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Corrective Action:
On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Additional Notes:
On [XXX], my 2024 Ford Bronco Sport spontaneously burst into flames while driven by my [XXX] son. Per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. Multiple vehicles began honking while stopped at a red light. A driver alerted my son of the fire. He was able to evacuate along with his [XXX] sister. As they were fleeing to the median of an active highway, the vehicle burst into flames. After several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. Prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. Nor were there any fluid leaks. There were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. If bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. The fire department ultimately inspected the vehicle for damage. I am still awaiting their report. Initial conversations on the scene indicated an engine fire. On June 11th, my insurer commissioned an engineer to inspect the vehicle for causation. No report currently available. The vehicle was brand new; purchased just 6 weeks ago. At the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. There were no reported design updates for the 2024 model. Nor were the recall fixes recommended in Feb 2024 installed on my Bronco purchased late April. It is my position that both Ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. Disturbing they sold their defective vehicle to my family. The dealership claims no responsibility or obligation to disclose risks. Ford refuses to speak with me given total loss status. My only recourse now is through my insurance. My children remain traumatized by their near death experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Mfg Campaign: 11593802
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11588899
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11588899
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Potential Consequences:
The contact owns a 2024 Ford Bronco Sport. The contact stated that the driver's side front door locked without unintendedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 300.
Corrective Action:
The contact owns a 2024 Ford Bronco Sport. The contact stated that the driver's side front door locked without unintendedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 300.
Additional Notes:
The contact owns a 2024 Ford Bronco Sport. The contact stated that the driver's side front door locked without unintendedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 300.
Mfg Campaign: 11575742
Recall Date: Mar 6, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury