Complaints & Recalls
Official Safety Recalls - Important!
41 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco vehicles. The 360-degree view camera may not display a rearview image when the vehicle is placed in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 23S48
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco vehicles. The rear shock absorbers may corrode and fail, resulting in detachment of the external reservoir.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S01
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco 4-door vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S15
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco and Bronco Heritage vehicles. The rear quarter glass panels may have been improperly installed to the vehicle hard top, which can allow them to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S10
Recall Date: Feb 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco vehicles. The transmission park system may have been damaged during assembly, which can prevent the parking pawl from fully engaging and result in a vehicle rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S44
Recall Date: Aug 3, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco vehicles built with the 5-Door body style. The first-row seat belt latch plates may be difficult to access from their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C16
Recall Date: May 18, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco and Ranger vehicles. The lug nuts on the driver's side wheels may have been improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S17
Recall Date: Apr 20, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco Wildtrak and 2022 Bronco Raptor vehicles. Internal damage to the steering gear may require increased steering effort or cause the steering wheel to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S09
Recall Date: Mar 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S06
Recall Date: Feb 10, 2023
Consumer Complaints
205 ComplaintsFord Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Despite many attempts Ford or any of its local dealers will not assist in providing me a remedy for this issue. This is a rental vehicle that has been decommissioned indefinitely due to the recall. Ford and its dealers will not provide me any fair way to trade the vehicle in for one without a recall. They will not provide me any sort of rebate to counter the discount in value I am getting with any dealer.
Corrective Action:
Despite many attempts Ford or any of its local dealers will not assist in providing me a remedy for this issue. This is a rental vehicle that has been decommissioned indefinitely due to the recall. Ford and its dealers will not provide me any fair way to trade the vehicle in for one without a recall. They will not provide me any sort of rebate to counter the discount in value I am getting with any dealer.
Additional Notes:
Despite many attempts Ford or any of its local dealers will not assist in providing me a remedy for this issue. This is a rental vehicle that has been decommissioned indefinitely due to the recall. Ford and its dealers will not provide me any fair way to trade the vehicle in for one without a recall. They will not provide me any sort of rebate to counter the discount in value I am getting with any dealer.
Mfg Campaign: 11643648
Recall Date: Feb 19, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ford has issued a recall for my Bronco but states in the recall that the remedy is anticipated to be available Q3 2025 because parts are not available. We rent our car out on Turo to help offset the payments and now it has been unlisted from Turo because of the recall. I am expected to continue making payments to Ford even though they are stating that it will take 5-8 months for the remedy to be available. This is totally unacceptable on Ford’s part, as they should be able to come up with a remedy and/or parts in a more timely manner. A major corporation like Ford cannot simply issue recalls and then in the same breath say that there is no fix on the horizon for it so the consumer must just deal with it.
Corrective Action:
Ford has issued a recall for my Bronco but states in the recall that the remedy is anticipated to be available Q3 2025 because parts are not available. We rent our car out on Turo to help offset the payments and now it has been unlisted from Turo because of the recall. I am expected to continue making payments to Ford even though they are stating that it will take 5-8 months for the remedy to be available. This is totally unacceptable on Ford’s part, as they should be able to come up with a remedy and/or parts in a more timely manner. A major corporation like Ford cannot simply issue recalls and then in the same breath say that there is no fix on the horizon for it so the consumer must just deal with it.
Additional Notes:
Ford has issued a recall for my Bronco but states in the recall that the remedy is anticipated to be available Q3 2025 because parts are not available. We rent our car out on Turo to help offset the payments and now it has been unlisted from Turo because of the recall. I am expected to continue making payments to Ford even though they are stating that it will take 5-8 months for the remedy to be available. This is totally unacceptable on Ford’s part, as they should be able to come up with a remedy and/or parts in a more timely manner. A major corporation like Ford cannot simply issue recalls and then in the same breath say that there is no fix on the horizon for it so the consumer must just deal with it.
Mfg Campaign: 11641352
Recall Date: Feb 7, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that upon inspecting the rear shock absorbers, the contact became aware that the rear shock absorbers were leaking. The contact had previously noticed that the front shock absorbers were leaking. Additionally, the contact stated while driving at various speeds, the vehicle was bouncing, and the ride was rough. The local dealer was contacted and advised the contact to take photos of the failure and send the pictures to the manufacturer. The manufacturer was contacted, and a case was opened; however, the manufacturer declined to receive the photos of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 12,842. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that upon inspecting the rear shock absorbers, the contact became aware that the rear shock absorbers were leaking. The contact had previously noticed that the front shock absorbers were leaking. Additionally, the contact stated while driving at various speeds, the vehicle was bouncing, and the ride was rough. The local dealer was contacted and advised the contact to take photos of the failure and send the pictures to the manufacturer. The manufacturer was contacted, and a case was opened; however, the manufacturer declined to receive the photos of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 12,842. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that upon inspecting the rear shock absorbers, the contact became aware that the rear shock absorbers were leaking. The contact had previously noticed that the front shock absorbers were leaking. Additionally, the contact stated while driving at various speeds, the vehicle was bouncing, and the ride was rough. The local dealer was contacted and advised the contact to take photos of the failure and send the pictures to the manufacturer. The manufacturer was contacted, and a case was opened; however, the manufacturer declined to receive the photos of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 12,842. VIN tool confirms parts not available.
Mfg Campaign: 11640887
Recall Date: Feb 5, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was bouncing while driving. The contact stated that the failure was more pronounced while driving over potholes or on uneven pavement. The dealer was contacted. The manufacturer was made not aware of the issue. The failure mileage was 14,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was bouncing while driving. The contact stated that the failure was more pronounced while driving over potholes or on uneven pavement. The dealer was contacted. The manufacturer was made not aware of the issue. The failure mileage was 14,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was bouncing while driving. The contact stated that the failure was more pronounced while driving over potholes or on uneven pavement. The dealer was contacted. The manufacturer was made not aware of the issue. The failure mileage was 14,000. VIN tool confirms parts not available.
Mfg Campaign: 11640562
Recall Date: Feb 4, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I am respectfully requesting that MHTAS submit to Ford an alternative Ford parts subsitution to nullify the recall for my Bronco and others to whom this applies. The recall states that replacement parts will not be available until 3rd quarter of 2025. I have been informed by the dealership service manager that these defective rear shocks could be replaced with Ford heavy duty shocks which should exempt the need for a recall. This alternative was submitted to Ford by my dealer and was refused with no explaination.
Corrective Action:
I am respectfully requesting that MHTAS submit to Ford an alternative Ford parts subsitution to nullify the recall for my Bronco and others to whom this applies. The recall states that replacement parts will not be available until 3rd quarter of 2025. I have been informed by the dealership service manager that these defective rear shocks could be replaced with Ford heavy duty shocks which should exempt the need for a recall. This alternative was submitted to Ford by my dealer and was refused with no explaination.
Additional Notes:
I am respectfully requesting that MHTAS submit to Ford an alternative Ford parts subsitution to nullify the recall for my Bronco and others to whom this applies. The recall states that replacement parts will not be available until 3rd quarter of 2025. I have been informed by the dealership service manager that these defective rear shocks could be replaced with Ford heavy duty shocks which should exempt the need for a recall. This alternative was submitted to Ford by my dealer and was refused with no explaination.
Mfg Campaign: 11640354
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Factory hard top developing cracks around the corner of the back window on the passenger side. Vehicle is still under the 3-year / 36,000 mile factory warranty. This is the first instance that I have experience with this type of cracking on the factory hard top, and appears to be a known issue to Ford Motor Company since they have issued a General Service Bulletin (23-7004) regarding this type of issue. I am in the process of having the vehicle inspect by local Ford dealership for warranty claim. As a consumer, I do have concern about the long term durability of the hard top or any factory replacements. There are numerous examples of owners that have had multiple hard top replacements under the factory, in some cases 3-4 hard top replacements, prior to exhausting the 3 -year /36,000 mile factory warranty. These cracking issues associated with this hard top can present at different points in the part lifetime; In some cases within a few hundred miles and in others, not until the vehicle has surpassed the factory warranty. Regardless of lifespan, which does appear to be much short than a consumer would expect, The greatest concern I have as a consumer is the potential for this part to suddenly and unexpectedly fail without warning, and potential risk that could have on the vehicles' occupants or other vehicles on the roadway. The inner core of these factory hard tops are made come a cardboard composite material; Ford has stated the cracks are generally cosmetic in nature, but myself, as well as numerous other owners, have concern that with time, if moisture penetrates the hairline cracks, the cardboard may cause unexpected deteriorate enhancing risk for part failure. This gives consumer a false sense of safety and security. Ford should be finding a long term solution to this issue instead of replacing factory hard tops replacements of the same kind that also fail. It is a matter of time before injury or death occurs due to Ford's lack of a long-term solution.
Corrective Action:
Factory hard top developing cracks around the corner of the back window on the passenger side. Vehicle is still under the 3-year / 36,000 mile factory warranty. This is the first instance that I have experience with this type of cracking on the factory hard top, and appears to be a known issue to Ford Motor Company since they have issued a General Service Bulletin (23-7004) regarding this type of issue. I am in the process of having the vehicle inspect by local Ford dealership for warranty claim. As a consumer, I do have concern about the long term durability of the hard top or any factory replacements. There are numerous examples of owners that have had multiple hard top replacements under the factory, in some cases 3-4 hard top replacements, prior to exhausting the 3 -year /36,000 mile factory warranty. These cracking issues associated with this hard top can present at different points in the part lifetime; In some cases within a few hundred miles and in others, not until the vehicle has surpassed the factory warranty. Regardless of lifespan, which does appear to be much short than a consumer would expect, The greatest concern I have as a consumer is the potential for this part to suddenly and unexpectedly fail without warning, and potential risk that could have on the vehicles' occupants or other vehicles on the roadway. The inner core of these factory hard tops are made come a cardboard composite material; Ford has stated the cracks are generally cosmetic in nature, but myself, as well as numerous other owners, have concern that with time, if moisture penetrates the hairline cracks, the cardboard may cause unexpected deteriorate enhancing risk for part failure. This gives consumer a false sense of safety and security. Ford should be finding a long term solution to this issue instead of replacing factory hard tops replacements of the same kind that also fail. It is a matter of time before injury or death occurs due to Ford's lack of a long-term solution.
Additional Notes:
Factory hard top developing cracks around the corner of the back window on the passenger side. Vehicle is still under the 3-year / 36,000 mile factory warranty. This is the first instance that I have experience with this type of cracking on the factory hard top, and appears to be a known issue to Ford Motor Company since they have issued a General Service Bulletin (23-7004) regarding this type of issue. I am in the process of having the vehicle inspect by local Ford dealership for warranty claim. As a consumer, I do have concern about the long term durability of the hard top or any factory replacements. There are numerous examples of owners that have had multiple hard top replacements under the factory, in some cases 3-4 hard top replacements, prior to exhausting the 3 -year /36,000 mile factory warranty. These cracking issues associated with this hard top can present at different points in the part lifetime; In some cases within a few hundred miles and in others, not until the vehicle has surpassed the factory warranty. Regardless of lifespan, which does appear to be much short than a consumer would expect, The greatest concern I have as a consumer is the potential for this part to suddenly and unexpectedly fail without warning, and potential risk that could have on the vehicles' occupants or other vehicles on the roadway. The inner core of these factory hard tops are made come a cardboard composite material; Ford has stated the cracks are generally cosmetic in nature, but myself, as well as numerous other owners, have concern that with time, if moisture penetrates the hairline cracks, the cardboard may cause unexpected deteriorate enhancing risk for part failure. This gives consumer a false sense of safety and security. Ford should be finding a long term solution to this issue instead of replacing factory hard tops replacements of the same kind that also fail. It is a matter of time before injury or death occurs due to Ford's lack of a long-term solution.
Mfg Campaign: 11640479
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11639963
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
“Check brake system” notification came up on dash screen. Called dealer and scheduled appt. On the way to the dealer at 70mph the brake pedal locked, pedal was incredibly hard to press and I had to kick the brake pedal to engage the brakes. Brake pedal then felt normal, but has been squishy and hard since that point. Car has 40k miles
Corrective Action:
“Check brake system” notification came up on dash screen. Called dealer and scheduled appt. On the way to the dealer at 70mph the brake pedal locked, pedal was incredibly hard to press and I had to kick the brake pedal to engage the brakes. Brake pedal then felt normal, but has been squishy and hard since that point. Car has 40k miles
Additional Notes:
“Check brake system” notification came up on dash screen. Called dealer and scheduled appt. On the way to the dealer at 70mph the brake pedal locked, pedal was incredibly hard to press and I had to kick the brake pedal to engage the brakes. Brake pedal then felt normal, but has been squishy and hard since that point. Car has 40k miles
Mfg Campaign: 11638732
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Right turn signal in front and rear went out
Corrective Action:
Right turn signal in front and rear went out
Additional Notes:
Right turn signal in front and rear went out
Mfg Campaign: 11635154
Recall Date: Jan 9, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While traveling out of town the key fob unpaired from the vehicle while stopped at a gas station. We were locked out of the vehicle and the key fob would not unlock the vehicle. We were able to use the app to unlock the vehicle, but the vehicle would not detect the key. We replaced the batter in the key fob, but the issue persisted. Luckily we used Youtube to find a solution, which is to place the key in the bottom of the center console. The key fob will intermittently unpair from the vehicle. I believe this to be a common problem with Ford vehicles given that we found a solution on Youtube and there are a number of online forums where this issue is discussed. Had we not had the app, we would have been stranded hours from home with no way to access our vehicle.
Corrective Action:
While traveling out of town the key fob unpaired from the vehicle while stopped at a gas station. We were locked out of the vehicle and the key fob would not unlock the vehicle. We were able to use the app to unlock the vehicle, but the vehicle would not detect the key. We replaced the batter in the key fob, but the issue persisted. Luckily we used Youtube to find a solution, which is to place the key in the bottom of the center console. The key fob will intermittently unpair from the vehicle. I believe this to be a common problem with Ford vehicles given that we found a solution on Youtube and there are a number of online forums where this issue is discussed. Had we not had the app, we would have been stranded hours from home with no way to access our vehicle.
Additional Notes:
While traveling out of town the key fob unpaired from the vehicle while stopped at a gas station. We were locked out of the vehicle and the key fob would not unlock the vehicle. We were able to use the app to unlock the vehicle, but the vehicle would not detect the key. We replaced the batter in the key fob, but the issue persisted. Luckily we used Youtube to find a solution, which is to place the key in the bottom of the center console. The key fob will intermittently unpair from the vehicle. I believe this to be a common problem with Ford vehicles given that we found a solution on Youtube and there are a number of online forums where this issue is discussed. Had we not had the app, we would have been stranded hours from home with no way to access our vehicle.
Mfg Campaign: 11634665
Recall Date: Jan 7, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
A little over 10000 miles, the "Check Brake System" and "Parking" Brake Lights came on after starting the vehicle. Both Ford and the dealership were contacted and was advised that the coding through the system showed brake fluid level low with possible indication of brake fluid leaking. I asked if the vehicle was safe to drive and neither Ford or the dealership would say either way. The vehicle was taken to the dealership. For the first visit, the vehicle was at the dealership for an entire day and was told by the service advisor there wasn't anything wrong and to take it home. After leaving the dealership, the lights came on again. I took my vehicle to the dealership a second time and it sat there for another two days. Upon picking up my vehicle on the 2nd visit, I was told that the brake fluid level switch needed to be replaced and was resolved. The next day, the light comes on once again while driving. I called the dealership to talk to a service manager and was advised she would have an experienced technician dedicate their time to try and resolve the issue. The vehicle was at dealership for two days and upon pickup of the vehicle was told that the issue was due to an air bubble in the brake line and issue was resolved. I requested that the vehicle be test driven before pickup. Upon five minutes into my drive home, the lights come on once again. I've taken my vehicle to the dealership 3 times now and the dealership has had it for about 6 days during that time without resolution. I've contacted Ford customer service and the representative advised the issue would be documented, but there were currently no recalls for this issue. I've communicated with several other owners of the same vehicle experiencing the same issue without resolution. The lights are accompanied by a loud beeping noise and come on and off constantly making it a distraction when driving, and I am unable to tell if the parking brake is actually on or off since the light is constantly lit.
Corrective Action:
A little over 10000 miles, the "Check Brake System" and "Parking" Brake Lights came on after starting the vehicle. Both Ford and the dealership were contacted and was advised that the coding through the system showed brake fluid level low with possible indication of brake fluid leaking. I asked if the vehicle was safe to drive and neither Ford or the dealership would say either way. The vehicle was taken to the dealership. For the first visit, the vehicle was at the dealership for an entire day and was told by the service advisor there wasn't anything wrong and to take it home. After leaving the dealership, the lights came on again. I took my vehicle to the dealership a second time and it sat there for another two days. Upon picking up my vehicle on the 2nd visit, I was told that the brake fluid level switch needed to be replaced and was resolved. The next day, the light comes on once again while driving. I called the dealership to talk to a service manager and was advised she would have an experienced technician dedicate their time to try and resolve the issue. The vehicle was at dealership for two days and upon pickup of the vehicle was told that the issue was due to an air bubble in the brake line and issue was resolved. I requested that the vehicle be test driven before pickup. Upon five minutes into my drive home, the lights come on once again. I've taken my vehicle to the dealership 3 times now and the dealership has had it for about 6 days during that time without resolution. I've contacted Ford customer service and the representative advised the issue would be documented, but there were currently no recalls for this issue. I've communicated with several other owners of the same vehicle experiencing the same issue without resolution. The lights are accompanied by a loud beeping noise and come on and off constantly making it a distraction when driving, and I am unable to tell if the parking brake is actually on or off since the light is constantly lit.
Additional Notes:
A little over 10000 miles, the "Check Brake System" and "Parking" Brake Lights came on after starting the vehicle. Both Ford and the dealership were contacted and was advised that the coding through the system showed brake fluid level low with possible indication of brake fluid leaking. I asked if the vehicle was safe to drive and neither Ford or the dealership would say either way. The vehicle was taken to the dealership. For the first visit, the vehicle was at the dealership for an entire day and was told by the service advisor there wasn't anything wrong and to take it home. After leaving the dealership, the lights came on again. I took my vehicle to the dealership a second time and it sat there for another two days. Upon picking up my vehicle on the 2nd visit, I was told that the brake fluid level switch needed to be replaced and was resolved. The next day, the light comes on once again while driving. I called the dealership to talk to a service manager and was advised she would have an experienced technician dedicate their time to try and resolve the issue. The vehicle was at dealership for two days and upon pickup of the vehicle was told that the issue was due to an air bubble in the brake line and issue was resolved. I requested that the vehicle be test driven before pickup. Upon five minutes into my drive home, the lights come on once again. I've taken my vehicle to the dealership 3 times now and the dealership has had it for about 6 days during that time without resolution. I've contacted Ford customer service and the representative advised the issue would be documented, but there were currently no recalls for this issue. I've communicated with several other owners of the same vehicle experiencing the same issue without resolution. The lights are accompanied by a loud beeping noise and come on and off constantly making it a distraction when driving, and I am unable to tell if the parking brake is actually on or off since the light is constantly lit.
Mfg Campaign: 11627797
Recall Date: Nov 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle has the 2.7L V6 Ecoboost engine. This engine apparently has a design defect that results in repeated cam phaser failure. My engine recently had cam phaser failure and I had them replaced. A week later I was driving at speed on a highway when my engine completely died. I had to pull to the side of the road and could not restart my engine. I ended up being towed to a dealership and am awaiting diagnosis.
Corrective Action:
My vehicle has the 2.7L V6 Ecoboost engine. This engine apparently has a design defect that results in repeated cam phaser failure. My engine recently had cam phaser failure and I had them replaced. A week later I was driving at speed on a highway when my engine completely died. I had to pull to the side of the road and could not restart my engine. I ended up being towed to a dealership and am awaiting diagnosis.
Additional Notes:
My vehicle has the 2.7L V6 Ecoboost engine. This engine apparently has a design defect that results in repeated cam phaser failure. My engine recently had cam phaser failure and I had them replaced. A week later I was driving at speed on a highway when my engine completely died. I had to pull to the side of the road and could not restart my engine. I ended up being towed to a dealership and am awaiting diagnosis.
Mfg Campaign: 11625971
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine has had a knocking problem since 3000 miles. Everytime I take it to Ford they agreed it has a knock but won't fix the problem stating it's normal and some engine knock more than others. The engine knocks at low rpm when stepping on the accelerator then smooths out about 1500 to 2000 rpm. One mechanic said it's an issue but they won't fix it unless it has a catastrophic failure this is unacceptable to me as they just want the vehicle to fall out of warranty when the engine finally gives way and doesn't turn on anymore. There are multiple Ford vehicles that have this issue and Ford does not seem to look into it and fix it please investigate the issues with knocking on all the Ford vehicles with the EcoBoost engines.
Corrective Action:
My engine has had a knocking problem since 3000 miles. Everytime I take it to Ford they agreed it has a knock but won't fix the problem stating it's normal and some engine knock more than others. The engine knocks at low rpm when stepping on the accelerator then smooths out about 1500 to 2000 rpm. One mechanic said it's an issue but they won't fix it unless it has a catastrophic failure this is unacceptable to me as they just want the vehicle to fall out of warranty when the engine finally gives way and doesn't turn on anymore. There are multiple Ford vehicles that have this issue and Ford does not seem to look into it and fix it please investigate the issues with knocking on all the Ford vehicles with the EcoBoost engines.
Additional Notes:
My engine has had a knocking problem since 3000 miles. Everytime I take it to Ford they agreed it has a knock but won't fix the problem stating it's normal and some engine knock more than others. The engine knocks at low rpm when stepping on the accelerator then smooths out about 1500 to 2000 rpm. One mechanic said it's an issue but they won't fix it unless it has a catastrophic failure this is unacceptable to me as they just want the vehicle to fall out of warranty when the engine finally gives way and doesn't turn on anymore. There are multiple Ford vehicles that have this issue and Ford does not seem to look into it and fix it please investigate the issues with knocking on all the Ford vehicles with the EcoBoost engines.
Mfg Campaign: 11626073
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11623600
Recall Date: Nov 5, 2024
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated while the vehicle was parked, the contact noticed that the hard top was detaching. The vehicle was driven to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated while the vehicle was parked, the contact noticed that the hard top was detaching. The vehicle was driven to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated while the vehicle was parked, the contact noticed that the hard top was detaching. The vehicle was driven to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Mfg Campaign: 11623137
Recall Date: Nov 1, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
We installed new tires and wheels on our vehicle and it immediately started having engine problems and the check engine light comes on. We took it to the dealer and after several days back and forth Ford told the deal that it's a known problem with the 2.3L version of the Ford Bronco however they had no fix and no timeline to fix the problem. This creates a safety hazard as the engine program can't be updated and could cause damage to the engine and cause it to fail. The dealer then stated that they could not return the vehicle to us with the new tires and wheels we purchased and we had to put our old tires and wheels on. We counted on the old tires for a spare since we already blew one tire out. So in addition to a safety hazard we are currently out $2,500 we spent on new tires and wheels, and now have to purchase another tire of the exact same original size to have a spare, costing us another $300.
Corrective Action:
We installed new tires and wheels on our vehicle and it immediately started having engine problems and the check engine light comes on. We took it to the dealer and after several days back and forth Ford told the deal that it's a known problem with the 2.3L version of the Ford Bronco however they had no fix and no timeline to fix the problem. This creates a safety hazard as the engine program can't be updated and could cause damage to the engine and cause it to fail. The dealer then stated that they could not return the vehicle to us with the new tires and wheels we purchased and we had to put our old tires and wheels on. We counted on the old tires for a spare since we already blew one tire out. So in addition to a safety hazard we are currently out $2,500 we spent on new tires and wheels, and now have to purchase another tire of the exact same original size to have a spare, costing us another $300.
Additional Notes:
We installed new tires and wheels on our vehicle and it immediately started having engine problems and the check engine light comes on. We took it to the dealer and after several days back and forth Ford told the deal that it's a known problem with the 2.3L version of the Ford Bronco however they had no fix and no timeline to fix the problem. This creates a safety hazard as the engine program can't be updated and could cause damage to the engine and cause it to fail. The dealer then stated that they could not return the vehicle to us with the new tires and wheels we purchased and we had to put our old tires and wheels on. We counted on the old tires for a spare since we already blew one tire out. So in addition to a safety hazard we are currently out $2,500 we spent on new tires and wheels, and now have to purchase another tire of the exact same original size to have a spare, costing us another $300.
Mfg Campaign: 11618945
Recall Date: Oct 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We installed new tires and wheels on our vehicle and it immediately started having engine problems and the check engine light comes on. We took it to the dealer and after several days back and forth Ford told the deal that it's a known problem with the 2.3L version of the Ford Bronco however they had no fix and no timeline to fix the problem. This creates a safety hazard as the engine program can't be updated and could cause damage to the engine and cause it to fail. The dealer then stated that they could not return the vehicle to us with the new tires and wheels we purchased and we had to put our old tires and wheels on. We counted on the old tires for a spare since we already blew one tire out. So in addition to a safety hazard we are currently out $2,500 we spent on new tires and wheels, and now have to purchase another tire of the exact same original size to have a spare, costing us another $300.
Corrective Action:
We installed new tires and wheels on our vehicle and it immediately started having engine problems and the check engine light comes on. We took it to the dealer and after several days back and forth Ford told the deal that it's a known problem with the 2.3L version of the Ford Bronco however they had no fix and no timeline to fix the problem. This creates a safety hazard as the engine program can't be updated and could cause damage to the engine and cause it to fail. The dealer then stated that they could not return the vehicle to us with the new tires and wheels we purchased and we had to put our old tires and wheels on. We counted on the old tires for a spare since we already blew one tire out. So in addition to a safety hazard we are currently out $2,500 we spent on new tires and wheels, and now have to purchase another tire of the exact same original size to have a spare, costing us another $300.
Additional Notes:
We installed new tires and wheels on our vehicle and it immediately started having engine problems and the check engine light comes on. We took it to the dealer and after several days back and forth Ford told the deal that it's a known problem with the 2.3L version of the Ford Bronco however they had no fix and no timeline to fix the problem. This creates a safety hazard as the engine program can't be updated and could cause damage to the engine and cause it to fail. The dealer then stated that they could not return the vehicle to us with the new tires and wheels we purchased and we had to put our old tires and wheels on. We counted on the old tires for a spare since we already blew one tire out. So in addition to a safety hazard we are currently out $2,500 we spent on new tires and wheels, and now have to purchase another tire of the exact same original size to have a spare, costing us another $300.
Mfg Campaign: 11618945
Recall Date: Oct 9, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have owned my Bronco for a little over a year now, the Check Brake System light has been coming on the whole time. I have taken it to Ford 4 times now with no result of it being repaired. The dealership has no idea how to fix this issue. From reading other posts, I'm not the only owner experiencing this issue. Being its the brakes that are affected it is a serious issue.
Corrective Action:
I have owned my Bronco for a little over a year now, the Check Brake System light has been coming on the whole time. I have taken it to Ford 4 times now with no result of it being repaired. The dealership has no idea how to fix this issue. From reading other posts, I'm not the only owner experiencing this issue. Being its the brakes that are affected it is a serious issue.
Additional Notes:
I have owned my Bronco for a little over a year now, the Check Brake System light has been coming on the whole time. I have taken it to Ford 4 times now with no result of it being repaired. The dealership has no idea how to fix this issue. From reading other posts, I'm not the only owner experiencing this issue. Being its the brakes that are affected it is a serious issue.
Mfg Campaign: 11618785
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Been having problems with ford pass took vehicle to dealer a week ago and they say that has to do something with the computer of the car so that's mean is something serious computer control every single sensor engin3 etc..
Corrective Action:
Been having problems with ford pass took vehicle to dealer a week ago and they say that has to do something with the computer of the car so that's mean is something serious computer control every single sensor engin3 etc..
Additional Notes:
Been having problems with ford pass took vehicle to dealer a week ago and they say that has to do something with the computer of the car so that's mean is something serious computer control every single sensor engin3 etc..
Mfg Campaign: 11617779
Recall Date: Oct 2, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front flares at highway speeds blow off-Ford has known about this issue and refuses to acknowledge this issue that is very well documented on the Ford Bronco Raptor forums. The do not warranty these even though there is only a few thousand miles, they will not even give a reason why they deny the warranty. This is a safety issue as they are only held on with a few clips. these are oversize flares and the wind from hwy speeds causes the flimsy clips to break making the oversized tire flares to fly off
Corrective Action:
The front flares at highway speeds blow off-Ford has known about this issue and refuses to acknowledge this issue that is very well documented on the Ford Bronco Raptor forums. The do not warranty these even though there is only a few thousand miles, they will not even give a reason why they deny the warranty. This is a safety issue as they are only held on with a few clips. these are oversize flares and the wind from hwy speeds causes the flimsy clips to break making the oversized tire flares to fly off
Additional Notes:
The front flares at highway speeds blow off-Ford has known about this issue and refuses to acknowledge this issue that is very well documented on the Ford Bronco Raptor forums. The do not warranty these even though there is only a few thousand miles, they will not even give a reason why they deny the warranty. This is a safety issue as they are only held on with a few clips. these are oversize flares and the wind from hwy speeds causes the flimsy clips to break making the oversized tire flares to fly off
Mfg Campaign: 11617251
Recall Date: Sep 30, 2024
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