Complaints & Recalls
Official Safety Recalls - Important!
41 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco vehicles. The 360-degree view camera may not display a rearview image when the vehicle is placed in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 23S48
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco vehicles. The rear shock absorbers may corrode and fail, resulting in detachment of the external reservoir.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S01
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco 4-door vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S15
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco and Bronco Heritage vehicles. The rear quarter glass panels may have been improperly installed to the vehicle hard top, which can allow them to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S10
Recall Date: Feb 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco vehicles. The transmission park system may have been damaged during assembly, which can prevent the parking pawl from fully engaging and result in a vehicle rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S44
Recall Date: Aug 3, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco vehicles built with the 5-Door body style. The first-row seat belt latch plates may be difficult to access from their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C16
Recall Date: May 18, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco and Ranger vehicles. The lug nuts on the driver's side wheels may have been improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S17
Recall Date: Apr 20, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco Wildtrak and 2022 Bronco Raptor vehicles. Internal damage to the steering gear may require increased steering effort or cause the steering wheel to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S09
Recall Date: Mar 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S06
Recall Date: Feb 10, 2023
Consumer Complaints
205 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Front pinion seal leak is detected at where the front drive shaft meets the front differential. Ford attempted to fix it with a pinion seal replacement and the leak is still unresolved, second attempt was done by changing the front differential fluid which also did not resolve the issue. This issue is fairly common amongst bronco owners on forums and will be hard to come to the users’ attention unless the user checks under the vehicle so the problem may be more widespread than reported. The undetected loss of front differential fluid may cause overheating of the front differential over time as the fluid levels become low and potentially cause a lockup at high speed when the vehicle is used in 4A AWD mode. The leak can also be a fire hazard.
Corrective Action:
Front pinion seal leak is detected at where the front drive shaft meets the front differential. Ford attempted to fix it with a pinion seal replacement and the leak is still unresolved, second attempt was done by changing the front differential fluid which also did not resolve the issue. This issue is fairly common amongst bronco owners on forums and will be hard to come to the users’ attention unless the user checks under the vehicle so the problem may be more widespread than reported. The undetected loss of front differential fluid may cause overheating of the front differential over time as the fluid levels become low and potentially cause a lockup at high speed when the vehicle is used in 4A AWD mode. The leak can also be a fire hazard.
Additional Notes:
Front pinion seal leak is detected at where the front drive shaft meets the front differential. Ford attempted to fix it with a pinion seal replacement and the leak is still unresolved, second attempt was done by changing the front differential fluid which also did not resolve the issue. This issue is fairly common amongst bronco owners on forums and will be hard to come to the users’ attention unless the user checks under the vehicle so the problem may be more widespread than reported. The undetected loss of front differential fluid may cause overheating of the front differential over time as the fluid levels become low and potentially cause a lockup at high speed when the vehicle is used in 4A AWD mode. The leak can also be a fire hazard.
Mfg Campaign: 11614975
Recall Date: Sep 17, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was driving on the highway, when the vehicle popped up the message and it caused either the emergency brake or the automatic collision detection brake to engage. It turned of when I applied gas. The brake issues remain, when I restarted the vehicle after 15 minutes of being off, no brake error was detected evening after pumping the brakes.
Corrective Action:
Was driving on the highway, when the vehicle popped up the message and it caused either the emergency brake or the automatic collision detection brake to engage. It turned of when I applied gas. The brake issues remain, when I restarted the vehicle after 15 minutes of being off, no brake error was detected evening after pumping the brakes.
Additional Notes:
Was driving on the highway, when the vehicle popped up the message and it caused either the emergency brake or the automatic collision detection brake to engage. It turned of when I applied gas. The brake issues remain, when I restarted the vehicle after 15 minutes of being off, no brake error was detected evening after pumping the brakes.
Mfg Campaign: 11607458
Recall Date: Aug 9, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While 400 miles from home on vacation, driving in rain, the windshield wipers quit working. As rain picked up from a sprinkle to a more steady rain, I increased the wiper speed. After adjusting a time or two to match the rain coming down, the wipers stopped in the up position. When I change the speeds on the wiper control nothing happens, and it also will not spray washer fluid for the front windshield. The rear wiper and fluid spray work as expected. I checked the fuse identified in the manual, and it looks good. I even swapped the fuse with the rear wiper fuse, and the front ones still do not work. The two dealerships in the area are not able to do much, so I'm facing a 6.5 hour drive home with rain in the forecast and no working windshield wipers on a 1.5 year old vehicle.
Corrective Action:
While 400 miles from home on vacation, driving in rain, the windshield wipers quit working. As rain picked up from a sprinkle to a more steady rain, I increased the wiper speed. After adjusting a time or two to match the rain coming down, the wipers stopped in the up position. When I change the speeds on the wiper control nothing happens, and it also will not spray washer fluid for the front windshield. The rear wiper and fluid spray work as expected. I checked the fuse identified in the manual, and it looks good. I even swapped the fuse with the rear wiper fuse, and the front ones still do not work. The two dealerships in the area are not able to do much, so I'm facing a 6.5 hour drive home with rain in the forecast and no working windshield wipers on a 1.5 year old vehicle.
Additional Notes:
While 400 miles from home on vacation, driving in rain, the windshield wipers quit working. As rain picked up from a sprinkle to a more steady rain, I increased the wiper speed. After adjusting a time or two to match the rain coming down, the wipers stopped in the up position. When I change the speeds on the wiper control nothing happens, and it also will not spray washer fluid for the front windshield. The rear wiper and fluid spray work as expected. I checked the fuse identified in the manual, and it looks good. I even swapped the fuse with the rear wiper fuse, and the front ones still do not work. The two dealerships in the area are not able to do much, so I'm facing a 6.5 hour drive home with rain in the forecast and no working windshield wipers on a 1.5 year old vehicle.
Mfg Campaign: 11605797
Recall Date: Aug 1, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Corrective Action:
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Additional Notes:
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Mfg Campaign: 11605244
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Corrective Action:
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Additional Notes:
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Mfg Campaign: 11605244
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Corrective Action:
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Additional Notes:
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Mfg Campaign: 11605244
Recall Date: Jul 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
3 separate times while driving on the on the interstate doing between 70-75 mph the vehicle completely lost power and an alert was displayed saying “Powertrain Malfunction”, the most recent incident was 07/26/24, before was 06/16/24 and 06/22/24. The vehicle speed dropped down to 35-40 and wouldn’t go any faster, and we had cars behind us, this created a major safety issue for me and my family. We had to pull over on the interstate, turn the car off and back on. We took it into the Ford service department, they said nothing was wrong with it and claimed they reset the computer.
Corrective Action:
3 separate times while driving on the on the interstate doing between 70-75 mph the vehicle completely lost power and an alert was displayed saying “Powertrain Malfunction”, the most recent incident was 07/26/24, before was 06/16/24 and 06/22/24. The vehicle speed dropped down to 35-40 and wouldn’t go any faster, and we had cars behind us, this created a major safety issue for me and my family. We had to pull over on the interstate, turn the car off and back on. We took it into the Ford service department, they said nothing was wrong with it and claimed they reset the computer.
Additional Notes:
3 separate times while driving on the on the interstate doing between 70-75 mph the vehicle completely lost power and an alert was displayed saying “Powertrain Malfunction”, the most recent incident was 07/26/24, before was 06/16/24 and 06/22/24. The vehicle speed dropped down to 35-40 and wouldn’t go any faster, and we had cars behind us, this created a major safety issue for me and my family. We had to pull over on the interstate, turn the car off and back on. We took it into the Ford service department, they said nothing was wrong with it and claimed they reset the computer.
Mfg Campaign: 11604880
Recall Date: Jul 27, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I turned on the car and the airbag light was on. I took to a Ford dealership they said this was not under warranty. The sensor to the airbag is not working and will not go off if I'm actually in an accident. The sensor needs to be properly installed as this was an issue with many Ford Broncos years 2021-2022.
Corrective Action:
I turned on the car and the airbag light was on. I took to a Ford dealership they said this was not under warranty. The sensor to the airbag is not working and will not go off if I'm actually in an accident. The sensor needs to be properly installed as this was an issue with many Ford Broncos years 2021-2022.
Additional Notes:
I turned on the car and the airbag light was on. I took to a Ford dealership they said this was not under warranty. The sensor to the airbag is not working and will not go off if I'm actually in an accident. The sensor needs to be properly installed as this was an issue with many Ford Broncos years 2021-2022.
Mfg Campaign: 11602612
Recall Date: Jul 16, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear tailgate latch malfunctioned. When the doors are locked using the key fob or auto door locks the tailgate pops open. When you get up to speeds over 11mph triggering the door auto-locks, the tailgate pops open and swings out.
Corrective Action:
The rear tailgate latch malfunctioned. When the doors are locked using the key fob or auto door locks the tailgate pops open. When you get up to speeds over 11mph triggering the door auto-locks, the tailgate pops open and swings out.
Additional Notes:
The rear tailgate latch malfunctioned. When the doors are locked using the key fob or auto door locks the tailgate pops open. When you get up to speeds over 11mph triggering the door auto-locks, the tailgate pops open and swings out.
Mfg Campaign: 11593575
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated that during inclement weather, there was moisture leaking inside the vehicle through the rear windshield. The vehicle had been taken to the dealer on several occasions for the failure. The contact was informed that the rear gasket located by the rear windshield needs to be frequently cleaned and cleared to prevent failure. The dealer also stated that the windshield could not be replaced at the dealer. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated that during inclement weather, there was moisture leaking inside the vehicle through the rear windshield. The vehicle had been taken to the dealer on several occasions for the failure. The contact was informed that the rear gasket located by the rear windshield needs to be frequently cleaned and cleared to prevent failure. The dealer also stated that the windshield could not be replaced at the dealer. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated that during inclement weather, there was moisture leaking inside the vehicle through the rear windshield. The vehicle had been taken to the dealer on several occasions for the failure. The contact was informed that the rear gasket located by the rear windshield needs to be frequently cleaned and cleared to prevent failure. The dealer also stated that the windshield could not be replaced at the dealer. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 6,000.
Mfg Campaign: 11592227
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated that during inclement weather, there was moisture leaking inside the vehicle through the rear windshield. The vehicle had been taken to the dealer on several occasions for the failure. The contact was informed that the rear gasket located by the rear windshield needs to be frequently cleaned and cleared to prevent failure. The dealer also stated that the windshield could not be replaced at the dealer. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated that during inclement weather, there was moisture leaking inside the vehicle through the rear windshield. The vehicle had been taken to the dealer on several occasions for the failure. The contact was informed that the rear gasket located by the rear windshield needs to be frequently cleaned and cleared to prevent failure. The dealer also stated that the windshield could not be replaced at the dealer. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated that during inclement weather, there was moisture leaking inside the vehicle through the rear windshield. The vehicle had been taken to the dealer on several occasions for the failure. The contact was informed that the rear gasket located by the rear windshield needs to be frequently cleaned and cleared to prevent failure. The dealer also stated that the windshield could not be replaced at the dealer. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 6,000.
Mfg Campaign: 11592227
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When the vehicle downshifts in the lower gears, specifically 3rd to 2nd, and 2nd to 1st, the vehicle will often dangerously accelerate, sometimes doubling the speed for a few seconds. This happens fairly consistently when using the lower gearing offroad mode but I've had it happen in normal modes too. There is a TSB that may deal with the issue (TSB 23-2352), but Ford service has not been cooperative with addressing it because they claim to not be able to reproduce the issue despite my having video evidence. I can provide videos if you'd like. I posted about this issue on a Facebook group and apparently it is widespread. The contact took the vehicle to another dealer who was able to reproduce the issue. The dealer stated that it's not a problem because the new Bronco behaves the same manner.
Corrective Action:
When the vehicle downshifts in the lower gears, specifically 3rd to 2nd, and 2nd to 1st, the vehicle will often dangerously accelerate, sometimes doubling the speed for a few seconds. This happens fairly consistently when using the lower gearing offroad mode but I've had it happen in normal modes too. There is a TSB that may deal with the issue (TSB 23-2352), but Ford service has not been cooperative with addressing it because they claim to not be able to reproduce the issue despite my having video evidence. I can provide videos if you'd like. I posted about this issue on a Facebook group and apparently it is widespread. The contact took the vehicle to another dealer who was able to reproduce the issue. The dealer stated that it's not a problem because the new Bronco behaves the same manner.
Additional Notes:
When the vehicle downshifts in the lower gears, specifically 3rd to 2nd, and 2nd to 1st, the vehicle will often dangerously accelerate, sometimes doubling the speed for a few seconds. This happens fairly consistently when using the lower gearing offroad mode but I've had it happen in normal modes too. There is a TSB that may deal with the issue (TSB 23-2352), but Ford service has not been cooperative with addressing it because they claim to not be able to reproduce the issue despite my having video evidence. I can provide videos if you'd like. I posted about this issue on a Facebook group and apparently it is widespread. The contact took the vehicle to another dealer who was able to reproduce the issue. The dealer stated that it's not a problem because the new Bronco behaves the same manner.
Mfg Campaign: 11592267
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.
Corrective Action:
When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.
Additional Notes:
When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.
Mfg Campaign: 11591983
Recall Date: Jun 2, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.
Corrective Action:
When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.
Additional Notes:
When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.
Mfg Campaign: 11591983
Recall Date: Jun 2, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.
Corrective Action:
When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.
Additional Notes:
When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.
Mfg Campaign: 11591983
Recall Date: Jun 2, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment system, radio, backup camera has been frozen or does not come on startup of car. This means the backup camera has been frozen or does not come on when in reverse which is a safety issue. This put people and objects at risk when I backup. This has been happening about once a month if not more. In the cooler months it happens more. I have video proof of this happening and have provided this proof to a Ford dealer. I have taken in my Branco multilabel times to get this checked and they have not been able to reproduce this.
Corrective Action:
The infotainment system, radio, backup camera has been frozen or does not come on startup of car. This means the backup camera has been frozen or does not come on when in reverse which is a safety issue. This put people and objects at risk when I backup. This has been happening about once a month if not more. In the cooler months it happens more. I have video proof of this happening and have provided this proof to a Ford dealer. I have taken in my Branco multilabel times to get this checked and they have not been able to reproduce this.
Additional Notes:
The infotainment system, radio, backup camera has been frozen or does not come on startup of car. This means the backup camera has been frozen or does not come on when in reverse which is a safety issue. This put people and objects at risk when I backup. This has been happening about once a month if not more. In the cooler months it happens more. I have video proof of this happening and have provided this proof to a Ford dealer. I have taken in my Branco multilabel times to get this checked and they have not been able to reproduce this.
Mfg Campaign: 11586271
Recall Date: May 1, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated while in reverse, the vehicle failed to accelerate as intended with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that there were signs that rodents had chewed the engine electrical wiring. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,792.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated while in reverse, the vehicle failed to accelerate as intended with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that there were signs that rodents had chewed the engine electrical wiring. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,792.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated while in reverse, the vehicle failed to accelerate as intended with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that there were signs that rodents had chewed the engine electrical wiring. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,792.
Mfg Campaign: 11584681
Recall Date: Apr 23, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On Sunday [XXX] I experienced a mechanical failure while off road with my Bronco, after getting myself unstuck from a snowbank I had backed into, I heard a clicking coming from my right front wheel, and the clicking continued once I got myself out, I experienced my front wheels lock up twice and a “service 4x4 system” with a wrench, this appeared two different times. This occurred approximately 6.6 to 7 miles up a trail and 9 miles from the nearest town with cell service. (Trail up near Coplay lake, WA.) This “trail” was simply a snowy forest service road and something most vehicles could easily make. Ultimately, it was determined by the dealership that at approximately 12,300 miles my M190 open differential had completely failed and dealership is refusing to warranty the differential. Parts that failed? M190 4.27 front differential. Warning lamps and symptoms ? Service 4x4 lamp and front wheels completely locking up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Sunday [XXX] I experienced a mechanical failure while off road with my Bronco, after getting myself unstuck from a snowbank I had backed into, I heard a clicking coming from my right front wheel, and the clicking continued once I got myself out, I experienced my front wheels lock up twice and a “service 4x4 system” with a wrench, this appeared two different times. This occurred approximately 6.6 to 7 miles up a trail and 9 miles from the nearest town with cell service. (Trail up near Coplay lake, WA.) This “trail” was simply a snowy forest service road and something most vehicles could easily make. Ultimately, it was determined by the dealership that at approximately 12,300 miles my M190 open differential had completely failed and dealership is refusing to warranty the differential. Parts that failed? M190 4.27 front differential. Warning lamps and symptoms ? Service 4x4 lamp and front wheels completely locking up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Sunday [XXX] I experienced a mechanical failure while off road with my Bronco, after getting myself unstuck from a snowbank I had backed into, I heard a clicking coming from my right front wheel, and the clicking continued once I got myself out, I experienced my front wheels lock up twice and a “service 4x4 system” with a wrench, this appeared two different times. This occurred approximately 6.6 to 7 miles up a trail and 9 miles from the nearest town with cell service. (Trail up near Coplay lake, WA.) This “trail” was simply a snowy forest service road and something most vehicles could easily make. Ultimately, it was determined by the dealership that at approximately 12,300 miles my M190 open differential had completely failed and dealership is refusing to warranty the differential. Parts that failed? M190 4.27 front differential. Warning lamps and symptoms ? Service 4x4 lamp and front wheels completely locking up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11584747
Recall Date: Apr 23, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loss of power
Corrective Action:
Loss of power
Additional Notes:
Loss of power
Mfg Campaign: 11583464
Recall Date: Apr 17, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Loss of power
Corrective Action:
Loss of power
Additional Notes:
Loss of power
Mfg Campaign: 11583464
Recall Date: Apr 17, 2024
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Valencia, CA • 36 yrs
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