Complaints & Recalls
Official Safety Recalls - Important!
41 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco vehicles. The 360-degree view camera may not display a rearview image when the vehicle is placed in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 23S48
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco vehicles. The rear shock absorbers may corrode and fail, resulting in detachment of the external reservoir.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S01
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco 4-door vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S15
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco and Bronco Heritage vehicles. The rear quarter glass panels may have been improperly installed to the vehicle hard top, which can allow them to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S10
Recall Date: Feb 23, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco vehicles. The transmission park system may have been damaged during assembly, which can prevent the parking pawl from fully engaging and result in a vehicle rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S44
Recall Date: Aug 3, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco vehicles built with the 5-Door body style. The first-row seat belt latch plates may be difficult to access from their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C16
Recall Date: May 18, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco and Ranger vehicles. The lug nuts on the driver's side wheels may have been improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S17
Recall Date: Apr 20, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Bronco Wildtrak and 2022 Bronco Raptor vehicles. Internal damage to the steering gear may require increased steering effort or cause the steering wheel to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S09
Recall Date: Mar 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S06
Recall Date: Feb 10, 2023
Consumer Complaints
205 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Rotational scraping noise from manual transmission, especially when cold and neutral (1st and 2nd gear). Ford Dealer at Autonation Ford Union City, Georgia stated that they would need to replace the 5th and 6th synchronizer rings to resolve this issue. Bought certified used from Capitol Ford in Charlotte, NC with 8213 miles, hear noises but it was soft, but the more I drove the louder it got. Now Bronco has 9064 miles. No accidents, no off-roading, and this seems like a safety issue from the manufacturer because the shifting is difficult.
Corrective Action:
Rotational scraping noise from manual transmission, especially when cold and neutral (1st and 2nd gear). Ford Dealer at Autonation Ford Union City, Georgia stated that they would need to replace the 5th and 6th synchronizer rings to resolve this issue. Bought certified used from Capitol Ford in Charlotte, NC with 8213 miles, hear noises but it was soft, but the more I drove the louder it got. Now Bronco has 9064 miles. No accidents, no off-roading, and this seems like a safety issue from the manufacturer because the shifting is difficult.
Additional Notes:
Rotational scraping noise from manual transmission, especially when cold and neutral (1st and 2nd gear). Ford Dealer at Autonation Ford Union City, Georgia stated that they would need to replace the 5th and 6th synchronizer rings to resolve this issue. Bought certified used from Capitol Ford in Charlotte, NC with 8213 miles, hear noises but it was soft, but the more I drove the louder it got. Now Bronco has 9064 miles. No accidents, no off-roading, and this seems like a safety issue from the manufacturer because the shifting is difficult.
Mfg Campaign: 11562522
Recall Date: Dec 29, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Wireless charging pad not working correctly. It is causing my phone to overheat to the point it is uncomfortable to hold in your hand.
Corrective Action:
Wireless charging pad not working correctly. It is causing my phone to overheat to the point it is uncomfortable to hold in your hand.
Additional Notes:
Wireless charging pad not working correctly. It is causing my phone to overheat to the point it is uncomfortable to hold in your hand.
Mfg Campaign: 11559738
Recall Date: Dec 12, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield was faulty upon delivery of our new 2 door Ford Bronco. Every time it rains, water pours inside the vehicle through the gaps in the windshield sealant. The water flows through the passenger side A-pillar, and comes out of the airbags, as well as the defrost vents, then flowing down the side of the dashboard, and landing on the front passenger floorboard. The service department had to replace the entire front passenger side A-pillar during our most recent visit. The windshield is a major structural component of a vehicle, and our dealership service department confirmed that our faulty windshield puts our safety and the safety of our passengers in danger of experiencing serious injury when the windshield sealant completely fails. We have been to the dealership twice for the water intrusion caused by the faulty windshield. The Ford service department staff said Ford has previously issued a recall for this exact issue, but the recall is not for our specific model, so the Ford service department was not able to replace our faulty windshield under warranty. The inability of the dealership to replace our faulty windshield under warranty forced us to make an insurance claim and replace the windshield on our own. Upon installing the new OEM windshield, the technician pointed out to us in person where the faulty windshield issue stemmed from. It is obviously clear that Ford never tested our vehicle's windshield sealant gaps before they shipped it out for delivery. If they did not test our windshield structure, there could be many other 2023 Ford Bronco 2 door models delivered with faulty windshields. NOTE: We have never taken our vehicle to any kind of car wash, as the owner's manual is very clear about avoiding these. We have also never removed any of the roof panels. Process of elimination removes both of these situations as secondary causes for water intrusion.
Corrective Action:
The windshield was faulty upon delivery of our new 2 door Ford Bronco. Every time it rains, water pours inside the vehicle through the gaps in the windshield sealant. The water flows through the passenger side A-pillar, and comes out of the airbags, as well as the defrost vents, then flowing down the side of the dashboard, and landing on the front passenger floorboard. The service department had to replace the entire front passenger side A-pillar during our most recent visit. The windshield is a major structural component of a vehicle, and our dealership service department confirmed that our faulty windshield puts our safety and the safety of our passengers in danger of experiencing serious injury when the windshield sealant completely fails. We have been to the dealership twice for the water intrusion caused by the faulty windshield. The Ford service department staff said Ford has previously issued a recall for this exact issue, but the recall is not for our specific model, so the Ford service department was not able to replace our faulty windshield under warranty. The inability of the dealership to replace our faulty windshield under warranty forced us to make an insurance claim and replace the windshield on our own. Upon installing the new OEM windshield, the technician pointed out to us in person where the faulty windshield issue stemmed from. It is obviously clear that Ford never tested our vehicle's windshield sealant gaps before they shipped it out for delivery. If they did not test our windshield structure, there could be many other 2023 Ford Bronco 2 door models delivered with faulty windshields. NOTE: We have never taken our vehicle to any kind of car wash, as the owner's manual is very clear about avoiding these. We have also never removed any of the roof panels. Process of elimination removes both of these situations as secondary causes for water intrusion.
Additional Notes:
The windshield was faulty upon delivery of our new 2 door Ford Bronco. Every time it rains, water pours inside the vehicle through the gaps in the windshield sealant. The water flows through the passenger side A-pillar, and comes out of the airbags, as well as the defrost vents, then flowing down the side of the dashboard, and landing on the front passenger floorboard. The service department had to replace the entire front passenger side A-pillar during our most recent visit. The windshield is a major structural component of a vehicle, and our dealership service department confirmed that our faulty windshield puts our safety and the safety of our passengers in danger of experiencing serious injury when the windshield sealant completely fails. We have been to the dealership twice for the water intrusion caused by the faulty windshield. The Ford service department staff said Ford has previously issued a recall for this exact issue, but the recall is not for our specific model, so the Ford service department was not able to replace our faulty windshield under warranty. The inability of the dealership to replace our faulty windshield under warranty forced us to make an insurance claim and replace the windshield on our own. Upon installing the new OEM windshield, the technician pointed out to us in person where the faulty windshield issue stemmed from. It is obviously clear that Ford never tested our vehicle's windshield sealant gaps before they shipped it out for delivery. If they did not test our windshield structure, there could be many other 2023 Ford Bronco 2 door models delivered with faulty windshields. NOTE: We have never taken our vehicle to any kind of car wash, as the owner's manual is very clear about avoiding these. We have also never removed any of the roof panels. Process of elimination removes both of these situations as secondary causes for water intrusion.
Mfg Campaign: 11559398
Recall Date: Dec 10, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The windshield was faulty upon delivery of our new 2 door Ford Bronco. Every time it rains, water pours inside the vehicle through the gaps in the windshield sealant. The water flows through the passenger side A-pillar, and comes out of the airbags, as well as the defrost vents, then flowing down the side of the dashboard, and landing on the front passenger floorboard. The service department had to replace the entire front passenger side A-pillar during our most recent visit. The windshield is a major structural component of a vehicle, and our dealership service department confirmed that our faulty windshield puts our safety and the safety of our passengers in danger of experiencing serious injury when the windshield sealant completely fails. We have been to the dealership twice for the water intrusion caused by the faulty windshield. The Ford service department staff said Ford has previously issued a recall for this exact issue, but the recall is not for our specific model, so the Ford service department was not able to replace our faulty windshield under warranty. The inability of the dealership to replace our faulty windshield under warranty forced us to make an insurance claim and replace the windshield on our own. Upon installing the new OEM windshield, the technician pointed out to us in person where the faulty windshield issue stemmed from. It is obviously clear that Ford never tested our vehicle's windshield sealant gaps before they shipped it out for delivery. If they did not test our windshield structure, there could be many other 2023 Ford Bronco 2 door models delivered with faulty windshields. NOTE: We have never taken our vehicle to any kind of car wash, as the owner's manual is very clear about avoiding these. We have also never removed any of the roof panels. Process of elimination removes both of these situations as secondary causes for water intrusion.
Corrective Action:
The windshield was faulty upon delivery of our new 2 door Ford Bronco. Every time it rains, water pours inside the vehicle through the gaps in the windshield sealant. The water flows through the passenger side A-pillar, and comes out of the airbags, as well as the defrost vents, then flowing down the side of the dashboard, and landing on the front passenger floorboard. The service department had to replace the entire front passenger side A-pillar during our most recent visit. The windshield is a major structural component of a vehicle, and our dealership service department confirmed that our faulty windshield puts our safety and the safety of our passengers in danger of experiencing serious injury when the windshield sealant completely fails. We have been to the dealership twice for the water intrusion caused by the faulty windshield. The Ford service department staff said Ford has previously issued a recall for this exact issue, but the recall is not for our specific model, so the Ford service department was not able to replace our faulty windshield under warranty. The inability of the dealership to replace our faulty windshield under warranty forced us to make an insurance claim and replace the windshield on our own. Upon installing the new OEM windshield, the technician pointed out to us in person where the faulty windshield issue stemmed from. It is obviously clear that Ford never tested our vehicle's windshield sealant gaps before they shipped it out for delivery. If they did not test our windshield structure, there could be many other 2023 Ford Bronco 2 door models delivered with faulty windshields. NOTE: We have never taken our vehicle to any kind of car wash, as the owner's manual is very clear about avoiding these. We have also never removed any of the roof panels. Process of elimination removes both of these situations as secondary causes for water intrusion.
Additional Notes:
The windshield was faulty upon delivery of our new 2 door Ford Bronco. Every time it rains, water pours inside the vehicle through the gaps in the windshield sealant. The water flows through the passenger side A-pillar, and comes out of the airbags, as well as the defrost vents, then flowing down the side of the dashboard, and landing on the front passenger floorboard. The service department had to replace the entire front passenger side A-pillar during our most recent visit. The windshield is a major structural component of a vehicle, and our dealership service department confirmed that our faulty windshield puts our safety and the safety of our passengers in danger of experiencing serious injury when the windshield sealant completely fails. We have been to the dealership twice for the water intrusion caused by the faulty windshield. The Ford service department staff said Ford has previously issued a recall for this exact issue, but the recall is not for our specific model, so the Ford service department was not able to replace our faulty windshield under warranty. The inability of the dealership to replace our faulty windshield under warranty forced us to make an insurance claim and replace the windshield on our own. Upon installing the new OEM windshield, the technician pointed out to us in person where the faulty windshield issue stemmed from. It is obviously clear that Ford never tested our vehicle's windshield sealant gaps before they shipped it out for delivery. If they did not test our windshield structure, there could be many other 2023 Ford Bronco 2 door models delivered with faulty windshields. NOTE: We have never taken our vehicle to any kind of car wash, as the owner's manual is very clear about avoiding these. We have also never removed any of the roof panels. Process of elimination removes both of these situations as secondary causes for water intrusion.
Mfg Campaign: 11559398
Recall Date: Dec 10, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving at multiple different speeds in the rain and snow, the wiper blades on the vehicle slow down on their own to an intermittent speed without driver input. This slowing of the wiper blades causes the driver to lose visibility while driving, creating a safety hazard on the road. This issue has occurred numerous times when the wiper blades are set to the highest speed. After about one minute, the wiper blades start to slow down and eventually reach a stop/start speed where the blades only wipe every 5-10 seconds. To remedy this, the driver has to turn the wiper blades off and turn them back on again to get the wiper blades going again at the higher rate of speed. However, this only lasts for a short period of time (about one minute) and then the wiper blades slow down again on their own. The driver has to keep repeating this to be able to maintain visibility while driving in rain and snow conditions. This causes the driver to have to take a hand off of the steering wheel in inclement weather to keep adjusting the wiper blade speed. This issue has not yet been taken to a dealership for inspection, but this issue has been referenced in several online forums for this particular vehicle. There were no warning lamps or messages that appeared on the vehicle. In fact, in online forums, other Bronco customers have stated that Ford says this is how the wipers are supposed to operate.
Corrective Action:
While driving at multiple different speeds in the rain and snow, the wiper blades on the vehicle slow down on their own to an intermittent speed without driver input. This slowing of the wiper blades causes the driver to lose visibility while driving, creating a safety hazard on the road. This issue has occurred numerous times when the wiper blades are set to the highest speed. After about one minute, the wiper blades start to slow down and eventually reach a stop/start speed where the blades only wipe every 5-10 seconds. To remedy this, the driver has to turn the wiper blades off and turn them back on again to get the wiper blades going again at the higher rate of speed. However, this only lasts for a short period of time (about one minute) and then the wiper blades slow down again on their own. The driver has to keep repeating this to be able to maintain visibility while driving in rain and snow conditions. This causes the driver to have to take a hand off of the steering wheel in inclement weather to keep adjusting the wiper blade speed. This issue has not yet been taken to a dealership for inspection, but this issue has been referenced in several online forums for this particular vehicle. There were no warning lamps or messages that appeared on the vehicle. In fact, in online forums, other Bronco customers have stated that Ford says this is how the wipers are supposed to operate.
Additional Notes:
While driving at multiple different speeds in the rain and snow, the wiper blades on the vehicle slow down on their own to an intermittent speed without driver input. This slowing of the wiper blades causes the driver to lose visibility while driving, creating a safety hazard on the road. This issue has occurred numerous times when the wiper blades are set to the highest speed. After about one minute, the wiper blades start to slow down and eventually reach a stop/start speed where the blades only wipe every 5-10 seconds. To remedy this, the driver has to turn the wiper blades off and turn them back on again to get the wiper blades going again at the higher rate of speed. However, this only lasts for a short period of time (about one minute) and then the wiper blades slow down again on their own. The driver has to keep repeating this to be able to maintain visibility while driving in rain and snow conditions. This causes the driver to have to take a hand off of the steering wheel in inclement weather to keep adjusting the wiper blade speed. This issue has not yet been taken to a dealership for inspection, but this issue has been referenced in several online forums for this particular vehicle. There were no warning lamps or messages that appeared on the vehicle. In fact, in online forums, other Bronco customers have stated that Ford says this is how the wipers are supposed to operate.
Mfg Campaign: 11558502
Recall Date: Dec 5, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles.
Corrective Action:
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles.
Additional Notes:
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see though the windshield during heavy rain. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a major safety issue and Ford should be required to fix the wiper motor on these vehicles.
Mfg Campaign: 11557852
Recall Date: Dec 1, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Received Truck end of Dec 2022, immediately noticed that when it rains, the wipers at a certain speed have a glitch that suddenly stops and starts at a lower speed. I have video recording and took it to dealer. Dealer told me that it is a feature so the motor does not overheat. It made no sense because I could activate the higher speed and no problem with that one. First time it happened, was heavy rain at night while changing lanes and could have ended in an accident if there was more cars on the freeway. In short, dealer dismissed my concern even though I provided video of the issue.
Corrective Action:
Received Truck end of Dec 2022, immediately noticed that when it rains, the wipers at a certain speed have a glitch that suddenly stops and starts at a lower speed. I have video recording and took it to dealer. Dealer told me that it is a feature so the motor does not overheat. It made no sense because I could activate the higher speed and no problem with that one. First time it happened, was heavy rain at night while changing lanes and could have ended in an accident if there was more cars on the freeway. In short, dealer dismissed my concern even though I provided video of the issue.
Additional Notes:
Received Truck end of Dec 2022, immediately noticed that when it rains, the wipers at a certain speed have a glitch that suddenly stops and starts at a lower speed. I have video recording and took it to dealer. Dealer told me that it is a feature so the motor does not overheat. It made no sense because I could activate the higher speed and no problem with that one. First time it happened, was heavy rain at night while changing lanes and could have ended in an accident if there was more cars on the freeway. In short, dealer dismissed my concern even though I provided video of the issue.
Mfg Campaign: 11557907
Recall Date: Dec 1, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.
Corrective Action:
Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.
Additional Notes:
Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.
Mfg Campaign: 11557787
Recall Date: Nov 30, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.
Corrective Action:
Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.
Additional Notes:
Since I took delivery of my 2023 Ford Bronco on August 1, 2023 I have not been able to connect to the FordPass (get updates, etc..). Dealer replaced the Gateway Module and has not been able to load software onto the module. The Gateway Module is a "hub" that routes signal to major components of the vehicle (safety, body control, telematics, power train, etc..). Since replacing the Gateway Module, Ford has been unable to get the software to load properly. This issue has manifested itself in not only the Bronco, but the F-150 and Bronco Sport as well. My vehicle has been in dealership for this fix for over 10 weeks. Given this is a critical component to vehicle safety and I have seen on Bronco and F150 forums over 50 cases of this I believe someone needs to question the ability of Ford to service such a critical component of vehicle safety.
Mfg Campaign: 11557787
Recall Date: Nov 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine service light came on indicating reduced power/power failure. Called Ford dealership and they said to bring it in asap. After diagnosis the Ford dealership said there was a problem with the wastegate. The dealership has no eta on when the part will be available.
Corrective Action:
Engine service light came on indicating reduced power/power failure. Called Ford dealership and they said to bring it in asap. After diagnosis the Ford dealership said there was a problem with the wastegate. The dealership has no eta on when the part will be available.
Additional Notes:
Engine service light came on indicating reduced power/power failure. Called Ford dealership and they said to bring it in asap. After diagnosis the Ford dealership said there was a problem with the wastegate. The dealership has no eta on when the part will be available.
Mfg Campaign: 11556516
Recall Date: Nov 22, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The hardtop is failing in a critical mounting point location. Stress cracks are forming on the exterior of the hardtop directly parallel to the interior mounting bolts. The vehicle has 1,500 miles. The risk of the hardtop failing to remain attached to the vehicle on the road due to structural cracks is the safety concern. For structural cracks to occur within the first 1,500 miles does not imply future safety of passengers or others on the road. The problem has been documented by a local Ford dealer that deemed this is not a warrantable condition. The cracks began to appear before the first 1,000 miles of ownership. This vehicle was purchased new and is 5 months old. There were no other symptoms prior to the failure. With how quickly the cracks appeared the concern is sudden and imminent failure while driving.
Corrective Action:
The hardtop is failing in a critical mounting point location. Stress cracks are forming on the exterior of the hardtop directly parallel to the interior mounting bolts. The vehicle has 1,500 miles. The risk of the hardtop failing to remain attached to the vehicle on the road due to structural cracks is the safety concern. For structural cracks to occur within the first 1,500 miles does not imply future safety of passengers or others on the road. The problem has been documented by a local Ford dealer that deemed this is not a warrantable condition. The cracks began to appear before the first 1,000 miles of ownership. This vehicle was purchased new and is 5 months old. There were no other symptoms prior to the failure. With how quickly the cracks appeared the concern is sudden and imminent failure while driving.
Additional Notes:
The hardtop is failing in a critical mounting point location. Stress cracks are forming on the exterior of the hardtop directly parallel to the interior mounting bolts. The vehicle has 1,500 miles. The risk of the hardtop failing to remain attached to the vehicle on the road due to structural cracks is the safety concern. For structural cracks to occur within the first 1,500 miles does not imply future safety of passengers or others on the road. The problem has been documented by a local Ford dealer that deemed this is not a warrantable condition. The cracks began to appear before the first 1,000 miles of ownership. This vehicle was purchased new and is 5 months old. There were no other symptoms prior to the failure. With how quickly the cracks appeared the concern is sudden and imminent failure while driving.
Mfg Campaign: 11555364
Recall Date: Nov 15, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Two different times, my brakes have lost power. Both times were at slower speeds while coasting. The first time a car pulled out in front of me (about 50 feet ahead) and even though I was only going about 15 miles per hour I was barely able to stop in time. When I hit the brake pedal it felt rock hard (like when you pump the brakes with the engine off). The pedal did not go to the floor or anything like that. It stayed high in the stroke. No ABS sensation or warning lights. The next time I hit the brakes they worked normally. I couldn't reproduce the problem until about 2 months later I was leaving work and was pulling up the street at about 5 miles per hour when it did the same thing. It was almost flat ground and It was all I could do to press the brake pedal hard enough to stop in time. The symptoms were the same as the first time. The moment I hit the brake pedal again, all was normal. The weather was warm both times. The dealer cannot reproduce the problem
Corrective Action:
Two different times, my brakes have lost power. Both times were at slower speeds while coasting. The first time a car pulled out in front of me (about 50 feet ahead) and even though I was only going about 15 miles per hour I was barely able to stop in time. When I hit the brake pedal it felt rock hard (like when you pump the brakes with the engine off). The pedal did not go to the floor or anything like that. It stayed high in the stroke. No ABS sensation or warning lights. The next time I hit the brakes they worked normally. I couldn't reproduce the problem until about 2 months later I was leaving work and was pulling up the street at about 5 miles per hour when it did the same thing. It was almost flat ground and It was all I could do to press the brake pedal hard enough to stop in time. The symptoms were the same as the first time. The moment I hit the brake pedal again, all was normal. The weather was warm both times. The dealer cannot reproduce the problem
Additional Notes:
Two different times, my brakes have lost power. Both times were at slower speeds while coasting. The first time a car pulled out in front of me (about 50 feet ahead) and even though I was only going about 15 miles per hour I was barely able to stop in time. When I hit the brake pedal it felt rock hard (like when you pump the brakes with the engine off). The pedal did not go to the floor or anything like that. It stayed high in the stroke. No ABS sensation or warning lights. The next time I hit the brakes they worked normally. I couldn't reproduce the problem until about 2 months later I was leaving work and was pulling up the street at about 5 miles per hour when it did the same thing. It was almost flat ground and It was all I could do to press the brake pedal hard enough to stop in time. The symptoms were the same as the first time. The moment I hit the brake pedal again, all was normal. The weather was warm both times. The dealer cannot reproduce the problem
Mfg Campaign: 11555101
Recall Date: Nov 14, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Corrective Action:
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Additional Notes:
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Mfg Campaign: 11552737
Recall Date: Oct 30, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Corrective Action:
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Additional Notes:
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Mfg Campaign: 11552737
Recall Date: Oct 30, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Corrective Action:
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Additional Notes:
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Mfg Campaign: 11552737
Recall Date: Oct 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated that while driving at 70 MPH and attempting to brake, the brake pedal traveled all the way to the floorboard and all the lights had flashed on the instrument panel. The contact stated that after restarting the vehicle the entire dashboard shook uncontrollably. Several unknown warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty cam phaser. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 12,000
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated that while driving at 70 MPH and attempting to brake, the brake pedal traveled all the way to the floorboard and all the lights had flashed on the instrument panel. The contact stated that after restarting the vehicle the entire dashboard shook uncontrollably. Several unknown warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty cam phaser. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 12,000
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated that while driving at 70 MPH and attempting to brake, the brake pedal traveled all the way to the floorboard and all the lights had flashed on the instrument panel. The contact stated that after restarting the vehicle the entire dashboard shook uncontrollably. Several unknown warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty cam phaser. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 12,000
Mfg Campaign: 11550696
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated that while driving at 70 MPH and attempting to brake, the brake pedal traveled all the way to the floorboard and all the lights had flashed on the instrument panel. The contact stated that after restarting the vehicle the entire dashboard shook uncontrollably. Several unknown warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty cam phaser. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 12,000
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated that while driving at 70 MPH and attempting to brake, the brake pedal traveled all the way to the floorboard and all the lights had flashed on the instrument panel. The contact stated that after restarting the vehicle the entire dashboard shook uncontrollably. Several unknown warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty cam phaser. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 12,000
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated that while driving at 70 MPH and attempting to brake, the brake pedal traveled all the way to the floorboard and all the lights had flashed on the instrument panel. The contact stated that after restarting the vehicle the entire dashboard shook uncontrollably. Several unknown warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty cam phaser. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 12,000
Mfg Campaign: 11550696
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
EQUIPMENT
Potential Consequences:
Base plate wield on driver side failed allowing one side of the tow bar to disconnect from the tow vehicle and it is available for inspection. The tow vehicle was allowed to move into the adjacent lane and if there was a vehicle there it would have cause an accident luckily we had pulled into a campground. The wield broke on late Friday and the dealer has not contacted me yet.
Corrective Action:
Base plate wield on driver side failed allowing one side of the tow bar to disconnect from the tow vehicle and it is available for inspection. The tow vehicle was allowed to move into the adjacent lane and if there was a vehicle there it would have cause an accident luckily we had pulled into a campground. The wield broke on late Friday and the dealer has not contacted me yet.
Additional Notes:
Base plate wield on driver side failed allowing one side of the tow bar to disconnect from the tow vehicle and it is available for inspection. The tow vehicle was allowed to move into the adjacent lane and if there was a vehicle there it would have cause an accident luckily we had pulled into a campground. The wield broke on late Friday and the dealer has not contacted me yet.
Mfg Campaign: 11550057
Recall Date: Oct 15, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Ford Bronco. The contact stated while driving 65 MPH, the power train and service engine soon had warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was bad gasoline in the vehicle, and gasoline needed to be drained from the fuel tank. The fuel tank was drained and refilled; however, the failure recurred. The vehicle was taken to another dealer and diagnosed with a faulty turbocharger. The contact was informed that the turbocharger needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100.
Corrective Action:
The contact owns a 2023 Ford Bronco. The contact stated while driving 65 MPH, the power train and service engine soon had warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was bad gasoline in the vehicle, and gasoline needed to be drained from the fuel tank. The fuel tank was drained and refilled; however, the failure recurred. The vehicle was taken to another dealer and diagnosed with a faulty turbocharger. The contact was informed that the turbocharger needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100.
Additional Notes:
The contact owns a 2023 Ford Bronco. The contact stated while driving 65 MPH, the power train and service engine soon had warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was bad gasoline in the vehicle, and gasoline needed to be drained from the fuel tank. The fuel tank was drained and refilled; however, the failure recurred. The vehicle was taken to another dealer and diagnosed with a faulty turbocharger. The contact was informed that the turbocharger needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100.
Mfg Campaign: 11548505
Recall Date: Oct 5, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see through the windshield during heavy rain. I have spoken to many Bronco owners and seen a thread on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a significant safety issue and Ford should be required to fix the wiper motor on these vehicles. The problem happens on all of the model years - 2021 - 2023.
Corrective Action:
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see through the windshield during heavy rain. I have spoken to many Bronco owners and seen a thread on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a significant safety issue and Ford should be required to fix the wiper motor on these vehicles. The problem happens on all of the model years - 2021 - 2023.
Additional Notes:
My 2023 Ford Bronco has these "Advanced" wipers that automatically stop wiping when they think the windshield is dry or think the wiper motor may be damaged. When driving in heavy rain and you put the wipers on High (or even Low), they automatically switch to Intermittent after about 1 minute. They actually stop wiping at a high speed and pause between wipes for several seconds. In order to keep the wipers going in heavy, blinding rain you have to keep switching the wipers from Low to High to keep them moving. This is a safety hazard since you honestly cannot see through the windshield during heavy rain. I have spoken to many Bronco owners and seen a thread on online message boards that everyone has the same issue. After reading the Manual it appears this is a "feature" of the new Ford Bronco. This is a significant safety issue and Ford should be required to fix the wiper motor on these vehicles. The problem happens on all of the model years - 2021 - 2023.
Mfg Campaign: 11543591
Recall Date: Sep 9, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury