Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Feb 2024 in the mail regarding an upcoming recall for my vehicle I called my local Ford dealer asked them what I needed to do. They told me parts were currently unavailable and that I should continue to drive my car as normal and give them a call back in May or call them if a light came on my dash. May 15, 2024 I drove my vehicle to Birmingham Alabama. [XXX] I got in my vehicle drove it approximately 500 feet. The low oil pressure light came on two seconds later my engine failed. I was towed to a local Ford dealer in Birmingham, Alabama, where I was told that Because of the current recall on my car, it has made my engine fail now I am in need of a new engine and I live in Springfield Illinois. My car is currently 8 1/2 hours away from me sitting at a dealership and I have no car to drive , I have reached out to manufacturer three days in a row with no hope or answers on how this would be resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Feb 2024 in the mail regarding an upcoming recall for my vehicle I called my local Ford dealer asked them what I needed to do. They told me parts were currently unavailable and that I should continue to drive my car as normal and give them a call back in May or call them if a light came on my dash. May 15, 2024 I drove my vehicle to Birmingham Alabama. [XXX] I got in my vehicle drove it approximately 500 feet. The low oil pressure light came on two seconds later my engine failed. I was towed to a local Ford dealer in Birmingham, Alabama, where I was told that Because of the current recall on my car, it has made my engine fail now I am in need of a new engine and I live in Springfield Illinois. My car is currently 8 1/2 hours away from me sitting at a dealership and I have no car to drive , I have reached out to manufacturer three days in a row with no hope or answers on how this would be resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Feb 2024 in the mail regarding an upcoming recall for my vehicle I called my local Ford dealer asked them what I needed to do. They told me parts were currently unavailable and that I should continue to drive my car as normal and give them a call back in May or call them if a light came on my dash. May 15, 2024 I drove my vehicle to Birmingham Alabama. [XXX] I got in my vehicle drove it approximately 500 feet. The low oil pressure light came on two seconds later my engine failed. I was towed to a local Ford dealer in Birmingham, Alabama, where I was told that Because of the current recall on my car, it has made my engine fail now I am in need of a new engine and I live in Springfield Illinois. My car is currently 8 1/2 hours away from me sitting at a dealership and I have no car to drive , I have reached out to manufacturer three days in a row with no hope or answers on how this would be resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590489
Recall Date: May 23, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11590144
Recall Date: May 22, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil pump light illuminated. The vehicle lost motive power while driving up a hill. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 59,700. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil pump light illuminated. The vehicle lost motive power while driving up a hill. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 59,700. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil pump light illuminated. The vehicle lost motive power while driving up a hill. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 59,700. VIN tool confirms parts not available.
Mfg Campaign: 11590191
Recall Date: May 22, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an unknown dealer, where it was determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an unknown dealer, where it was determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an unknown dealer, where it was determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11589952
Recall Date: May 21, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The vehicle was towed to the dealer where it was diagnosed with engine failure due to coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 53,572.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The vehicle was towed to the dealer where it was diagnosed with engine failure due to coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 53,572.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The vehicle was towed to the dealer where it was diagnosed with engine failure due to coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 53,572.
Mfg Campaign: 11589986
Recall Date: May 21, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer
Corrective Action:
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer
Additional Notes:
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer
Mfg Campaign: 11589670
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer
Corrective Action:
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer
Additional Notes:
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer
Mfg Campaign: 11589670
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer
Corrective Action:
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer
Additional Notes:
Kept getting a message on the dash saying low oil pressure then the car just completely stopped on me and wouldn't start no longer
Mfg Campaign: 11589670
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On or about October 2023, as I was driving my car it started to lose power. I had to pull over, out of traffic, into a parking lot. The car then stalled out and would not start. I had to call AAA to have it towed to SunAuto in North Las Vegas to have it inspected as to the problem. The manager subsequently called me to tell me the engine would have to be replaced as they found metal fragments in the engine cause by the oil pump. The car was out of warranty. I had to replace the engine at an out of pocket cost of $7,300!! Luckly I wasn't driving on the highway at 65 MPH when the engine died!!
Corrective Action:
On or about October 2023, as I was driving my car it started to lose power. I had to pull over, out of traffic, into a parking lot. The car then stalled out and would not start. I had to call AAA to have it towed to SunAuto in North Las Vegas to have it inspected as to the problem. The manager subsequently called me to tell me the engine would have to be replaced as they found metal fragments in the engine cause by the oil pump. The car was out of warranty. I had to replace the engine at an out of pocket cost of $7,300!! Luckly I wasn't driving on the highway at 65 MPH when the engine died!!
Additional Notes:
On or about October 2023, as I was driving my car it started to lose power. I had to pull over, out of traffic, into a parking lot. The car then stalled out and would not start. I had to call AAA to have it towed to SunAuto in North Las Vegas to have it inspected as to the problem. The manager subsequently called me to tell me the engine would have to be replaced as they found metal fragments in the engine cause by the oil pump. The car was out of warranty. I had to replace the engine at an out of pocket cost of $7,300!! Luckly I wasn't driving on the highway at 65 MPH when the engine died!!
Mfg Campaign: 11589465
Recall Date: May 18, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On or about October 2023, as I was driving my car it started to lose power. I had to pull over, out of traffic, into a parking lot. The car then stalled out and would not start. I had to call AAA to have it towed to SunAuto in North Las Vegas to have it inspected as to the problem. The manager subsequently called me to tell me the engine would have to be replaced as they found metal fragments in the engine cause by the oil pump. The car was out of warranty. I had to replace the engine at an out of pocket cost of $7,300!! Luckly I wasn't driving on the highway at 65 MPH when the engine died!!
Corrective Action:
On or about October 2023, as I was driving my car it started to lose power. I had to pull over, out of traffic, into a parking lot. The car then stalled out and would not start. I had to call AAA to have it towed to SunAuto in North Las Vegas to have it inspected as to the problem. The manager subsequently called me to tell me the engine would have to be replaced as they found metal fragments in the engine cause by the oil pump. The car was out of warranty. I had to replace the engine at an out of pocket cost of $7,300!! Luckly I wasn't driving on the highway at 65 MPH when the engine died!!
Additional Notes:
On or about October 2023, as I was driving my car it started to lose power. I had to pull over, out of traffic, into a parking lot. The car then stalled out and would not start. I had to call AAA to have it towed to SunAuto in North Las Vegas to have it inspected as to the problem. The manager subsequently called me to tell me the engine would have to be replaced as they found metal fragments in the engine cause by the oil pump. The car was out of warranty. I had to replace the engine at an out of pocket cost of $7,300!! Luckly I wasn't driving on the highway at 65 MPH when the engine died!!
Mfg Campaign: 11589465
Recall Date: May 18, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at undisclosed speeds and entering the garage, the brakes became inoperable. The contact turned off the vehicle to stop the vehicle from continuing to drive forward. The dealer was contacted. The contact discovered an unknown NHTSA Campaign Number; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,629.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at undisclosed speeds and entering the garage, the brakes became inoperable. The contact turned off the vehicle to stop the vehicle from continuing to drive forward. The dealer was contacted. The contact discovered an unknown NHTSA Campaign Number; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,629.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at undisclosed speeds and entering the garage, the brakes became inoperable. The contact turned off the vehicle to stop the vehicle from continuing to drive forward. The dealer was contacted. The contact discovered an unknown NHTSA Campaign Number; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,629.
Mfg Campaign: 11589261
Recall Date: May 17, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact was able to pull over to the side of the road and inspect the vehicle; however, no failure was found. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted and while attempting to start the vehicle, there was an abnormally strong cracking noise coming from the front of the vehicle. The vehicle was taken to a local dealer and remained with the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact was able to pull over to the side of the road and inspect the vehicle; however, no failure was found. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted and while attempting to start the vehicle, there was an abnormally strong cracking noise coming from the front of the vehicle. The vehicle was taken to a local dealer and remained with the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact was able to pull over to the side of the road and inspect the vehicle; however, no failure was found. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted and while attempting to start the vehicle, there was an abnormally strong cracking noise coming from the front of the vehicle. The vehicle was taken to a local dealer and remained with the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
Mfg Campaign: 11589340
Recall Date: May 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On March 8th, 2024, I was traveling full speed northbound on I-95 returning home from a family funeral. I heard a loud "whipping" noise come from the engine, then immediately received a notification on the dash alerting me to "low engine oil pressure". Within seconds, there was a loss of all acceleration capability. The car had to coast off of the highway onto the shoulder. I was in a construction zone, and luckily had just enough room on the shoulder to pull off in between the concrete dividers. Once the car was put in park, I could smell burning oil. I tried turning the car off and back on. The dash would turn on with power, but the engine would not turn over. I had to call AAA to have my car towed to the nearest Ford dealership.
Corrective Action:
On March 8th, 2024, I was traveling full speed northbound on I-95 returning home from a family funeral. I heard a loud "whipping" noise come from the engine, then immediately received a notification on the dash alerting me to "low engine oil pressure". Within seconds, there was a loss of all acceleration capability. The car had to coast off of the highway onto the shoulder. I was in a construction zone, and luckily had just enough room on the shoulder to pull off in between the concrete dividers. Once the car was put in park, I could smell burning oil. I tried turning the car off and back on. The dash would turn on with power, but the engine would not turn over. I had to call AAA to have my car towed to the nearest Ford dealership.
Additional Notes:
On March 8th, 2024, I was traveling full speed northbound on I-95 returning home from a family funeral. I heard a loud "whipping" noise come from the engine, then immediately received a notification on the dash alerting me to "low engine oil pressure". Within seconds, there was a loss of all acceleration capability. The car had to coast off of the highway onto the shoulder. I was in a construction zone, and luckily had just enough room on the shoulder to pull off in between the concrete dividers. Once the car was put in park, I could smell burning oil. I tried turning the car off and back on. The dash would turn on with power, but the engine would not turn over. I had to call AAA to have my car towed to the nearest Ford dealership.
Mfg Campaign: 11589071
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at 20 MPH, the check oil pressure warning light illuminated. The vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at 20 MPH, the check oil pressure warning light illuminated. The vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at 20 MPH, the check oil pressure warning light illuminated. The vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11589160
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the low oil pressure warning light illuminated. The vehicle was taken to the dealer where the oil level was inspected and topped off; however, the failure persisted. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the low oil pressure warning light illuminated. The vehicle was taken to the dealer where the oil level was inspected and topped off; however, the failure persisted. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the low oil pressure warning light illuminated. The vehicle was taken to the dealer where the oil level was inspected and topped off; however, the failure persisted. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.
Mfg Campaign: 11588989
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low engine oil pressure warning light illuminated. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine oil pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low engine oil pressure warning light illuminated. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine oil pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low engine oil pressure warning light illuminated. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine oil pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Mfg Campaign: 11588679
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11588707
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11588138
Recall Date: May 10, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the coolant message was displayed. The contact pulled over to the side of the road and refilled the coolant reservoir; however, the vehicle failed to accelerate as needed. The contact pulled over to the side of the road and the vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the coolant message was displayed. The contact pulled over to the side of the road and refilled the coolant reservoir; however, the vehicle failed to accelerate as needed. The contact pulled over to the side of the road and the vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the coolant message was displayed. The contact pulled over to the side of the road and refilled the coolant reservoir; however, the vehicle failed to accelerate as needed. The contact pulled over to the side of the road and the vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000. VIN tool confirms parts not available.
Mfg Campaign: 11587894
Recall Date: May 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving when the Low Engine Oil Pressure alert came on the dash without the check engine light. The engine turned off minutes later after turning into a quick oil change garage so I was towed to the Ford dealer. Two weeks later I am told the oil pump was reading zero psi (not working) and therefore the engine seized and now needs to be replaced without even addressing the oil pump issue that caused the engine to seize. I had no warning or indication about any issue while driving. Also, a recall letter from Ford states how this vehicle's engine can stop running when driving. How is anyone supposed to know? Any guidance will be gladly embraced. Thank you.
Corrective Action:
I was driving when the Low Engine Oil Pressure alert came on the dash without the check engine light. The engine turned off minutes later after turning into a quick oil change garage so I was towed to the Ford dealer. Two weeks later I am told the oil pump was reading zero psi (not working) and therefore the engine seized and now needs to be replaced without even addressing the oil pump issue that caused the engine to seize. I had no warning or indication about any issue while driving. Also, a recall letter from Ford states how this vehicle's engine can stop running when driving. How is anyone supposed to know? Any guidance will be gladly embraced. Thank you.
Additional Notes:
I was driving when the Low Engine Oil Pressure alert came on the dash without the check engine light. The engine turned off minutes later after turning into a quick oil change garage so I was towed to the Ford dealer. Two weeks later I am told the oil pump was reading zero psi (not working) and therefore the engine seized and now needs to be replaced without even addressing the oil pump issue that caused the engine to seize. I had no warning or indication about any issue while driving. Also, a recall letter from Ford states how this vehicle's engine can stop running when driving. How is anyone supposed to know? Any guidance will be gladly embraced. Thank you.
Mfg Campaign: 11587765
Recall Date: May 8, 2024
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