Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
Corrective Action:
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
Additional Notes:
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
Mfg Campaign: 11563754
Recall Date: Jan 5, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
Corrective Action:
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
Additional Notes:
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
Mfg Campaign: 11563754
Recall Date: Jan 5, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
Corrective Action:
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
Additional Notes:
Oil pump belt failed and caused engine to be bad, per independent service center. I have copy of the invoice, but it would not let me upload. Car drove like normal, then one day got in the car and "engine oil pressure low" message came on and the check engine light came on. Drove a couple blocks to get gas, car broke down on the way back from gas station (less than half a mile) all warning lights on dash came on and engine shut off. Towed to repair shop, estimated repair cost (engine ruined) is $6,419
Mfg Campaign: 11563754
Recall Date: Jan 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that when the vehicle was started, the vehicle was idling unusually loud and shaking. The vehicle was taken to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that when the vehicle was started, the vehicle was idling unusually loud and shaking. The vehicle was taken to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that when the vehicle was started, the vehicle was idling unusually loud and shaking. The vehicle was taken to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.
Mfg Campaign: 11563481
Recall Date: Jan 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the low oil level warning light illuminated, and the engine started knocking. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the low oil level warning light illuminated, and the engine started knocking. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the low oil level warning light illuminated, and the engine started knocking. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
Mfg Campaign: 11563622
Recall Date: Jan 4, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's wife owns a 2018 Ford EcoSport. The contact stated that while his wife was driving 45-50 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact's wife was able to veer to the side of the roadway. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had seized, causing the engine to seize due to the presence of metal shavings in the engine. The mechanic determined that the engine needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that he would be charged for the repair because the VIN was not under recall. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 76,000.
Corrective Action:
The contact's wife owns a 2018 Ford EcoSport. The contact stated that while his wife was driving 45-50 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact's wife was able to veer to the side of the roadway. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had seized, causing the engine to seize due to the presence of metal shavings in the engine. The mechanic determined that the engine needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that he would be charged for the repair because the VIN was not under recall. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 76,000.
Additional Notes:
The contact's wife owns a 2018 Ford EcoSport. The contact stated that while his wife was driving 45-50 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact's wife was able to veer to the side of the roadway. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had seized, causing the engine to seize due to the presence of metal shavings in the engine. The mechanic determined that the engine needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that he would be charged for the repair because the VIN was not under recall. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 76,000.
Mfg Campaign: 11563296
Recall Date: Jan 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
1. The oil pump is belt driven and located inside the engine. The belt frayed and clogged the oil pump leading to low oil pressure. The car stalled on the interstate and is currently available for inspection at an out of state dealership. 2. The car gave no previous warning before abruptly decreasing in speed while we were driving on the interstate. 3. There have been other incidents, an employee at the dealer insinuated there might be a recall as this issue has been well reported and is under investigation. 4. The dealership has inspected the vehicle and said the engine was damaged due to an oil pump failure. They are requesting $6,500 dollars to repair the engine as it’s 5,000 miles over their powertrain warranty. The car is currently out of state so we had to rent a car to get home from visiting family for Christmas. 5. The first warning was when the car quickly decelerated on the interstate and it said low oil pressure.
Corrective Action:
1. The oil pump is belt driven and located inside the engine. The belt frayed and clogged the oil pump leading to low oil pressure. The car stalled on the interstate and is currently available for inspection at an out of state dealership. 2. The car gave no previous warning before abruptly decreasing in speed while we were driving on the interstate. 3. There have been other incidents, an employee at the dealer insinuated there might be a recall as this issue has been well reported and is under investigation. 4. The dealership has inspected the vehicle and said the engine was damaged due to an oil pump failure. They are requesting $6,500 dollars to repair the engine as it’s 5,000 miles over their powertrain warranty. The car is currently out of state so we had to rent a car to get home from visiting family for Christmas. 5. The first warning was when the car quickly decelerated on the interstate and it said low oil pressure.
Additional Notes:
1. The oil pump is belt driven and located inside the engine. The belt frayed and clogged the oil pump leading to low oil pressure. The car stalled on the interstate and is currently available for inspection at an out of state dealership. 2. The car gave no previous warning before abruptly decreasing in speed while we were driving on the interstate. 3. There have been other incidents, an employee at the dealer insinuated there might be a recall as this issue has been well reported and is under investigation. 4. The dealership has inspected the vehicle and said the engine was damaged due to an oil pump failure. They are requesting $6,500 dollars to repair the engine as it’s 5,000 miles over their powertrain warranty. The car is currently out of state so we had to rent a car to get home from visiting family for Christmas. 5. The first warning was when the car quickly decelerated on the interstate and it said low oil pressure.
Mfg Campaign: 11562692
Recall Date: Dec 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failed at 61500 miles. It is hot garbage.
Corrective Action:
Engine failed at 61500 miles. It is hot garbage.
Additional Notes:
Engine failed at 61500 miles. It is hot garbage.
Mfg Campaign: 11562698
Recall Date: Dec 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failed at 61500, regular oil changes, this vehicle is trash.
Corrective Action:
Engine failed at 61500, regular oil changes, this vehicle is trash.
Additional Notes:
Engine failed at 61500, regular oil changes, this vehicle is trash.
Mfg Campaign: 11562699
Recall Date: Dec 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
Corrective Action:
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
Additional Notes:
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
Mfg Campaign: 11562770
Recall Date: Dec 30, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
Corrective Action:
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
Additional Notes:
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
Mfg Campaign: 11562770
Recall Date: Dec 30, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
Corrective Action:
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
Additional Notes:
The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected . It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.
Mfg Campaign: 11562770
Recall Date: Dec 30, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's wife owns a 2018 Ford EcoSport. The contact stated while driving approximately 75-77 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the oil pump tensioner had failed, causing the engine failure. The dealer determined that the engine and turbo needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 52,608.
Corrective Action:
The contact's wife owns a 2018 Ford EcoSport. The contact stated while driving approximately 75-77 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the oil pump tensioner had failed, causing the engine failure. The dealer determined that the engine and turbo needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 52,608.
Additional Notes:
The contact's wife owns a 2018 Ford EcoSport. The contact stated while driving approximately 75-77 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the oil pump tensioner had failed, causing the engine failure. The dealer determined that the engine and turbo needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 52,608.
Mfg Campaign: 11562558
Recall Date: Dec 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate immediately. The transmission warning light was illuminated. The check engine warning light was later illuminated. The vehicle was taken to the dealer, where an oil pressure test was performed, and determined that the long block assembly, turbocharger, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 65,428.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate immediately. The transmission warning light was illuminated. The check engine warning light was later illuminated. The vehicle was taken to the dealer, where an oil pressure test was performed, and determined that the long block assembly, turbocharger, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 65,428.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate immediately. The transmission warning light was illuminated. The check engine warning light was later illuminated. The vehicle was taken to the dealer, where an oil pressure test was performed, and determined that the long block assembly, turbocharger, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 65,428.
Mfg Campaign: 11562572
Recall Date: Dec 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving on the interstate going 70mph, my Ford EcoSport's Engine oil pump light illuminated. Shortly after, the car began to slow down even though I was attempting to accelerate. This put me at a safety danger due to being in front of another vehicle who was also going around the same speed as I was. I was fortunate enough to be able to get off the road without getting in danger. When taken to Ford, they indicated that there was an issue with the motor and that it would need to be replaced.
Corrective Action:
While driving on the interstate going 70mph, my Ford EcoSport's Engine oil pump light illuminated. Shortly after, the car began to slow down even though I was attempting to accelerate. This put me at a safety danger due to being in front of another vehicle who was also going around the same speed as I was. I was fortunate enough to be able to get off the road without getting in danger. When taken to Ford, they indicated that there was an issue with the motor and that it would need to be replaced.
Additional Notes:
While driving on the interstate going 70mph, my Ford EcoSport's Engine oil pump light illuminated. Shortly after, the car began to slow down even though I was attempting to accelerate. This put me at a safety danger due to being in front of another vehicle who was also going around the same speed as I was. I was fortunate enough to be able to get off the road without getting in danger. When taken to Ford, they indicated that there was an issue with the motor and that it would need to be replaced.
Mfg Campaign: 11562658
Recall Date: Dec 29, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the interstate going 70mph, my Ford EcoSport's Engine oil pump light illuminated. Shortly after, the car began to slow down even though I was attempting to accelerate. This put me at a safety danger due to being in front of another vehicle who was also going around the same speed as I was. I was fortunate enough to be able to get off the road without getting in danger. When taken to Ford, they indicated that there was an issue with the motor and that it would need to be replaced.
Corrective Action:
While driving on the interstate going 70mph, my Ford EcoSport's Engine oil pump light illuminated. Shortly after, the car began to slow down even though I was attempting to accelerate. This put me at a safety danger due to being in front of another vehicle who was also going around the same speed as I was. I was fortunate enough to be able to get off the road without getting in danger. When taken to Ford, they indicated that there was an issue with the motor and that it would need to be replaced.
Additional Notes:
While driving on the interstate going 70mph, my Ford EcoSport's Engine oil pump light illuminated. Shortly after, the car began to slow down even though I was attempting to accelerate. This put me at a safety danger due to being in front of another vehicle who was also going around the same speed as I was. I was fortunate enough to be able to get off the road without getting in danger. When taken to Ford, they indicated that there was an issue with the motor and that it would need to be replaced.
Mfg Campaign: 11562658
Recall Date: Dec 29, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving approximately 45–55 MPH, the low-pressure oil warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the engine had failed, and that the vehicle was not drivable. The vehicle was towed to the residence. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving approximately 45–55 MPH, the low-pressure oil warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the engine had failed, and that the vehicle was not drivable. The vehicle was towed to the residence. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving approximately 45–55 MPH, the low-pressure oil warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the engine had failed, and that the vehicle was not drivable. The vehicle was towed to the residence. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.
Mfg Campaign: 11562289
Recall Date: Dec 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After receiving an oil change the day before and getting the “all good,” I set out for a cross state road trip to see family. Less than halfway through our drive, about 400 miles in, my 2018 Ford EcoSport shut down on the side of the highway. I could not get my vehicle to turn on or move. I was given a warning on my dash that stated I needed service on my vehicle and less than ten seconds later the vehicle would not turn on. Considering I was on the highway, I was more than lucky that I was able to pull over in time. We sat in the vehicle for four hours waiting for a ($400) tow - when the tow got there he spent an hour getting the vehicle onto skates. The engine is locked and my wheels will not turn. I towed it to the nearest ford dealership where they told me I had complete engine failure. The dealership is charging $2,500 to figure out exactly what went wrong with the engine, and another $7,500 to fix it. The car has less than 70,000 miles on it. It’s not under warranty as the cutoff is 65,000 miles. It’s not covered by insurance. I now live across the country from where my car is, meaning I currently don’t have a vehicle (and have not for this whole 3 month process).
Corrective Action:
After receiving an oil change the day before and getting the “all good,” I set out for a cross state road trip to see family. Less than halfway through our drive, about 400 miles in, my 2018 Ford EcoSport shut down on the side of the highway. I could not get my vehicle to turn on or move. I was given a warning on my dash that stated I needed service on my vehicle and less than ten seconds later the vehicle would not turn on. Considering I was on the highway, I was more than lucky that I was able to pull over in time. We sat in the vehicle for four hours waiting for a ($400) tow - when the tow got there he spent an hour getting the vehicle onto skates. The engine is locked and my wheels will not turn. I towed it to the nearest ford dealership where they told me I had complete engine failure. The dealership is charging $2,500 to figure out exactly what went wrong with the engine, and another $7,500 to fix it. The car has less than 70,000 miles on it. It’s not under warranty as the cutoff is 65,000 miles. It’s not covered by insurance. I now live across the country from where my car is, meaning I currently don’t have a vehicle (and have not for this whole 3 month process).
Additional Notes:
After receiving an oil change the day before and getting the “all good,” I set out for a cross state road trip to see family. Less than halfway through our drive, about 400 miles in, my 2018 Ford EcoSport shut down on the side of the highway. I could not get my vehicle to turn on or move. I was given a warning on my dash that stated I needed service on my vehicle and less than ten seconds later the vehicle would not turn on. Considering I was on the highway, I was more than lucky that I was able to pull over in time. We sat in the vehicle for four hours waiting for a ($400) tow - when the tow got there he spent an hour getting the vehicle onto skates. The engine is locked and my wheels will not turn. I towed it to the nearest ford dealership where they told me I had complete engine failure. The dealership is charging $2,500 to figure out exactly what went wrong with the engine, and another $7,500 to fix it. The car has less than 70,000 miles on it. It’s not under warranty as the cutoff is 65,000 miles. It’s not covered by insurance. I now live across the country from where my car is, meaning I currently don’t have a vehicle (and have not for this whole 3 month process).
Mfg Campaign: 11562297
Recall Date: Dec 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have 69,800 miles on my car that is not even 5 years old. When driving to work this morning, I receiving an alert on my dashboard saying “low engine oil pressure”. I have heard about this issue and pulled over at a gas station to get my car towed to a Ford dealership. It is going to cost me about $8,000 to get a brand new engine in my fairly new car that is in great condition. This issue is a hazard to all owners and drivers on the road.
Corrective Action:
I have 69,800 miles on my car that is not even 5 years old. When driving to work this morning, I receiving an alert on my dashboard saying “low engine oil pressure”. I have heard about this issue and pulled over at a gas station to get my car towed to a Ford dealership. It is going to cost me about $8,000 to get a brand new engine in my fairly new car that is in great condition. This issue is a hazard to all owners and drivers on the road.
Additional Notes:
I have 69,800 miles on my car that is not even 5 years old. When driving to work this morning, I receiving an alert on my dashboard saying “low engine oil pressure”. I have heard about this issue and pulled over at a gas station to get my car towed to a Ford dealership. It is going to cost me about $8,000 to get a brand new engine in my fairly new car that is in great condition. This issue is a hazard to all owners and drivers on the road.
Mfg Campaign: 11562411
Recall Date: Dec 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2018 Ford Ecosport issues began at 75,048 miles. I was driving on Highway 10 in North Ridgeville, Ohio attempting to get to the speed of 65 miles per hour when my Ecosport failed to accelerate. The engine light indicating oil came on. My life flashed before my eyes when other cars on the road failed to manuver around me, almost rear ending me off the highway. I had my Ecosport towed to a Ford dealership after this incident. I was told the oil pump and the oil pump belt had malfunctioned, which resulted in engine damage. Autonation Ford in Westlake, Ohio estimated an engine repair at approximately $7,000.
Corrective Action:
My 2018 Ford Ecosport issues began at 75,048 miles. I was driving on Highway 10 in North Ridgeville, Ohio attempting to get to the speed of 65 miles per hour when my Ecosport failed to accelerate. The engine light indicating oil came on. My life flashed before my eyes when other cars on the road failed to manuver around me, almost rear ending me off the highway. I had my Ecosport towed to a Ford dealership after this incident. I was told the oil pump and the oil pump belt had malfunctioned, which resulted in engine damage. Autonation Ford in Westlake, Ohio estimated an engine repair at approximately $7,000.
Additional Notes:
My 2018 Ford Ecosport issues began at 75,048 miles. I was driving on Highway 10 in North Ridgeville, Ohio attempting to get to the speed of 65 miles per hour when my Ecosport failed to accelerate. The engine light indicating oil came on. My life flashed before my eyes when other cars on the road failed to manuver around me, almost rear ending me off the highway. I had my Ecosport towed to a Ford dealership after this incident. I was told the oil pump and the oil pump belt had malfunctioned, which resulted in engine damage. Autonation Ford in Westlake, Ohio estimated an engine repair at approximately $7,000.
Mfg Campaign: 11562013
Recall Date: Dec 27, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury