Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle began making strange noise and losing power while driving, thankfully a few feet from daughter’s home. Made it to driveway, made loud noise and lost all power and control of vehicle. My vehicle had recently been serviced and there were no warnings that this would happen. No lights came on to indicate that there was about to be a problem. I had just left a major hwy (441) where speeds average 70 mph and there are a lot of log trucks and transit vehicles. Ford agreed to pay a portion of the repair but it took 3 months and my vehicle isn’t the same since picking it up Friday 10/13:23. I feel I paid a lot of money to replace an engine that was nowhere near the end of its mechanical lifespan. I had to refinance my car in order to do loan for the repair which caused me a loan fee and will result in more interest. It is my understanding that a service bulletin was issued on this problem but Ford took no effort to warn us of the danger or repair ahead of time before it cost us thousands of dollars.
Corrective Action:
Vehicle began making strange noise and losing power while driving, thankfully a few feet from daughter’s home. Made it to driveway, made loud noise and lost all power and control of vehicle. My vehicle had recently been serviced and there were no warnings that this would happen. No lights came on to indicate that there was about to be a problem. I had just left a major hwy (441) where speeds average 70 mph and there are a lot of log trucks and transit vehicles. Ford agreed to pay a portion of the repair but it took 3 months and my vehicle isn’t the same since picking it up Friday 10/13:23. I feel I paid a lot of money to replace an engine that was nowhere near the end of its mechanical lifespan. I had to refinance my car in order to do loan for the repair which caused me a loan fee and will result in more interest. It is my understanding that a service bulletin was issued on this problem but Ford took no effort to warn us of the danger or repair ahead of time before it cost us thousands of dollars.
Additional Notes:
Vehicle began making strange noise and losing power while driving, thankfully a few feet from daughter’s home. Made it to driveway, made loud noise and lost all power and control of vehicle. My vehicle had recently been serviced and there were no warnings that this would happen. No lights came on to indicate that there was about to be a problem. I had just left a major hwy (441) where speeds average 70 mph and there are a lot of log trucks and transit vehicles. Ford agreed to pay a portion of the repair but it took 3 months and my vehicle isn’t the same since picking it up Friday 10/13:23. I feel I paid a lot of money to replace an engine that was nowhere near the end of its mechanical lifespan. I had to refinance my car in order to do loan for the repair which caused me a loan fee and will result in more interest. It is my understanding that a service bulletin was issued on this problem but Ford took no effort to warn us of the danger or repair ahead of time before it cost us thousands of dollars.
Mfg Campaign: 11550543
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle began making strange noise and losing power while driving, thankfully a few feet from daughter’s home. Made it to driveway, made loud noise and lost all power and control of vehicle. My vehicle had recently been serviced and there were no warnings that this would happen. No lights came on to indicate that there was about to be a problem. I had just left a major hwy (441) where speeds average 70 mph and there are a lot of log trucks and transit vehicles. Ford agreed to pay a portion of the repair but it took 3 months and my vehicle isn’t the same since picking it up Friday 10/13:23. I feel I paid a lot of money to replace an engine that was nowhere near the end of its mechanical lifespan. I had to refinance my car in order to do loan for the repair which caused me a loan fee and will result in more interest. It is my understanding that a service bulletin was issued on this problem but Ford took no effort to warn us of the danger or repair ahead of time before it cost us thousands of dollars.
Corrective Action:
Vehicle began making strange noise and losing power while driving, thankfully a few feet from daughter’s home. Made it to driveway, made loud noise and lost all power and control of vehicle. My vehicle had recently been serviced and there were no warnings that this would happen. No lights came on to indicate that there was about to be a problem. I had just left a major hwy (441) where speeds average 70 mph and there are a lot of log trucks and transit vehicles. Ford agreed to pay a portion of the repair but it took 3 months and my vehicle isn’t the same since picking it up Friday 10/13:23. I feel I paid a lot of money to replace an engine that was nowhere near the end of its mechanical lifespan. I had to refinance my car in order to do loan for the repair which caused me a loan fee and will result in more interest. It is my understanding that a service bulletin was issued on this problem but Ford took no effort to warn us of the danger or repair ahead of time before it cost us thousands of dollars.
Additional Notes:
Vehicle began making strange noise and losing power while driving, thankfully a few feet from daughter’s home. Made it to driveway, made loud noise and lost all power and control of vehicle. My vehicle had recently been serviced and there were no warnings that this would happen. No lights came on to indicate that there was about to be a problem. I had just left a major hwy (441) where speeds average 70 mph and there are a lot of log trucks and transit vehicles. Ford agreed to pay a portion of the repair but it took 3 months and my vehicle isn’t the same since picking it up Friday 10/13:23. I feel I paid a lot of money to replace an engine that was nowhere near the end of its mechanical lifespan. I had to refinance my car in order to do loan for the repair which caused me a loan fee and will result in more interest. It is my understanding that a service bulletin was issued on this problem but Ford took no effort to warn us of the danger or repair ahead of time before it cost us thousands of dollars.
Mfg Campaign: 11550543
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On October 11th my wife’s EcoSport showed a check engine light, so we started to head towards David McDavid’s service. En route, the oil pressure light came on and the car died in the middle of the road right as schools were getting out. A White Settlement Police Officer kindly helped me push the car out of the middle of the road and it was towed to David McDavid Ford. The dealership confirmed that the engine had died as a result of failed oil pressure. We take care of our cars (spending about $1200 annually per vehicle) and for this to happen on a 2018 vehicle is greatly concerning.
Corrective Action:
On October 11th my wife’s EcoSport showed a check engine light, so we started to head towards David McDavid’s service. En route, the oil pressure light came on and the car died in the middle of the road right as schools were getting out. A White Settlement Police Officer kindly helped me push the car out of the middle of the road and it was towed to David McDavid Ford. The dealership confirmed that the engine had died as a result of failed oil pressure. We take care of our cars (spending about $1200 annually per vehicle) and for this to happen on a 2018 vehicle is greatly concerning.
Additional Notes:
On October 11th my wife’s EcoSport showed a check engine light, so we started to head towards David McDavid’s service. En route, the oil pressure light came on and the car died in the middle of the road right as schools were getting out. A White Settlement Police Officer kindly helped me push the car out of the middle of the road and it was towed to David McDavid Ford. The dealership confirmed that the engine had died as a result of failed oil pressure. We take care of our cars (spending about $1200 annually per vehicle) and for this to happen on a 2018 vehicle is greatly concerning.
Mfg Campaign: 11550581
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that after stopping at a stop light, the light turned green and the accelerator pedal was depressed; however, the vehicle lost motive power. The contact was able to restart the vehicle and drive the vehicle to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 44,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that after stopping at a stop light, the light turned green and the accelerator pedal was depressed; however, the vehicle lost motive power. The contact was able to restart the vehicle and drive the vehicle to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 44,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that after stopping at a stop light, the light turned green and the accelerator pedal was depressed; however, the vehicle lost motive power. The contact was able to restart the vehicle and drive the vehicle to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 44,000.
Mfg Campaign: 11550391
Recall Date: Oct 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving to Temecula and hot a notification on my dash that said ‘Engine Oil Pressure Low’. I was worried so I found an oil change place close by and pulled off the freeway, but then I noticed the car wasn’t accelerating, my foot was flat down on the accelerator and it was crawling along the road. SO I pulled over to the side and that was it, it wouldn’t go on again. All of the accessories still worked, but it absolutely wouldn’t turn on. It was towed to a local repair shop. I was told the engine had 'seized' and needed to be replaced. I've only done 42k miles and bought it 2nd hand 2 years ago. I've only done 10k miles since then, surely at 42k miles the engine shouldn't need to be replaced. Ford said their warranty only goes to 5 years so there's nothing they can do to help.
Corrective Action:
I was driving to Temecula and hot a notification on my dash that said ‘Engine Oil Pressure Low’. I was worried so I found an oil change place close by and pulled off the freeway, but then I noticed the car wasn’t accelerating, my foot was flat down on the accelerator and it was crawling along the road. SO I pulled over to the side and that was it, it wouldn’t go on again. All of the accessories still worked, but it absolutely wouldn’t turn on. It was towed to a local repair shop. I was told the engine had 'seized' and needed to be replaced. I've only done 42k miles and bought it 2nd hand 2 years ago. I've only done 10k miles since then, surely at 42k miles the engine shouldn't need to be replaced. Ford said their warranty only goes to 5 years so there's nothing they can do to help.
Additional Notes:
I was driving to Temecula and hot a notification on my dash that said ‘Engine Oil Pressure Low’. I was worried so I found an oil change place close by and pulled off the freeway, but then I noticed the car wasn’t accelerating, my foot was flat down on the accelerator and it was crawling along the road. SO I pulled over to the side and that was it, it wouldn’t go on again. All of the accessories still worked, but it absolutely wouldn’t turn on. It was towed to a local repair shop. I was told the engine had 'seized' and needed to be replaced. I've only done 42k miles and bought it 2nd hand 2 years ago. I've only done 10k miles since then, surely at 42k miles the engine shouldn't need to be replaced. Ford said their warranty only goes to 5 years so there's nothing they can do to help.
Mfg Campaign: 11550094
Recall Date: Oct 16, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.
Corrective Action:
Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.
Additional Notes:
Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.
Mfg Campaign: 11549874
Recall Date: Oct 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.
Corrective Action:
Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.
Additional Notes:
Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.
Mfg Campaign: 11549874
Recall Date: Oct 13, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Corrective Action:
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Additional Notes:
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Mfg Campaign: 11549880
Recall Date: Oct 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Corrective Action:
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Additional Notes:
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Mfg Campaign: 11549880
Recall Date: Oct 13, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Corrective Action:
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Additional Notes:
On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for other people/ family’s driving this time bomb!
Mfg Campaign: 11549880
Recall Date: Oct 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.
Corrective Action:
Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.
Additional Notes:
Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.
Mfg Campaign: 11549066
Recall Date: Oct 9, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.
Corrective Action:
Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.
Additional Notes:
Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.
Mfg Campaign: 11549066
Recall Date: Oct 9, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving suddenly car lost power made a sound stopped and turned off Put car on park and when I tried to start car wouldn’t start.
Corrective Action:
I was driving suddenly car lost power made a sound stopped and turned off Put car on park and when I tried to start car wouldn’t start.
Additional Notes:
I was driving suddenly car lost power made a sound stopped and turned off Put car on park and when I tried to start car wouldn’t start.
Mfg Campaign: 11548773
Recall Date: Oct 7, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while his son was driving approximately 75 MPH, the vehicle began to hesitate upon depression of the accelerator pedal with the oil warning light illuminated. The contact stated that an abnormal, clanking sound was coming from the vehicle. The contact’s son was able to coast the vehicle off the highway. Due to the failure, the vehicle was towed to a dealer where the technician discovered metal shavings in the engine. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Action Number: PE23015 (Engine and Engine Cooling) which he linked to the vehicle failure. The engine was replaced, and the vehicle was repaired. The failure mileage was 68,028.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while his son was driving approximately 75 MPH, the vehicle began to hesitate upon depression of the accelerator pedal with the oil warning light illuminated. The contact stated that an abnormal, clanking sound was coming from the vehicle. The contact’s son was able to coast the vehicle off the highway. Due to the failure, the vehicle was towed to a dealer where the technician discovered metal shavings in the engine. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Action Number: PE23015 (Engine and Engine Cooling) which he linked to the vehicle failure. The engine was replaced, and the vehicle was repaired. The failure mileage was 68,028.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while his son was driving approximately 75 MPH, the vehicle began to hesitate upon depression of the accelerator pedal with the oil warning light illuminated. The contact stated that an abnormal, clanking sound was coming from the vehicle. The contact’s son was able to coast the vehicle off the highway. Due to the failure, the vehicle was towed to a dealer where the technician discovered metal shavings in the engine. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Action Number: PE23015 (Engine and Engine Cooling) which he linked to the vehicle failure. The engine was replaced, and the vehicle was repaired. The failure mileage was 68,028.
Mfg Campaign: 11548418
Recall Date: Oct 5, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving from Texas to Florida engine warning lights came on. We pulled over and the car died. Had it towed to Ford dealership and was told the oil pump tensioner broke and engine needed to be replaced for $5000. This also added 2 extra days to the trip, charges for a rental, and the cost of having the car shipped after it was repaired.
Corrective Action:
While driving from Texas to Florida engine warning lights came on. We pulled over and the car died. Had it towed to Ford dealership and was told the oil pump tensioner broke and engine needed to be replaced for $5000. This also added 2 extra days to the trip, charges for a rental, and the cost of having the car shipped after it was repaired.
Additional Notes:
While driving from Texas to Florida engine warning lights came on. We pulled over and the car died. Had it towed to Ford dealership and was told the oil pump tensioner broke and engine needed to be replaced for $5000. This also added 2 extra days to the trip, charges for a rental, and the cost of having the car shipped after it was repaired.
Mfg Campaign: 11548506
Recall Date: Oct 5, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine failure I can't afford to pay ford to fix it for 7500
Corrective Action:
Engine failure I can't afford to pay ford to fix it for 7500
Additional Notes:
Engine failure I can't afford to pay ford to fix it for 7500
Mfg Campaign: 11548305
Recall Date: Oct 4, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
Corrective Action:
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
Additional Notes:
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
Mfg Campaign: 11547953
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
Corrective Action:
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
Additional Notes:
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
Mfg Campaign: 11547953
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
Corrective Action:
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
Additional Notes:
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.
Mfg Campaign: 11547953
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
In January 2020 we suffered our 1st engune failure at 30k miles and it was replaced under warranty due to oil pump failure which resulted in a sudden failure at 75mph. My wife panicked when it happened and almost took oput the cars around when the car suddenly dropped to approx 30mph on the highway. Although the oil light came on and the sounder went off it happened so fast there was no time to react. The repair took approx 2 months to complete. In July of 2023 we suffered a 2nd engine failure at 67K miles. The oile light came on while traveling at 55mph and within seconds the car dropped to 30mph and failed. Wewere told by our dealer it would cost 10K to repair and not under warranty which was unacceptable. This resulted in my still owing my bank $7000 on a dead car. We were required to purchase a new car and the Ecosport sits in my driveway and we are still paying on it.
Corrective Action:
In January 2020 we suffered our 1st engune failure at 30k miles and it was replaced under warranty due to oil pump failure which resulted in a sudden failure at 75mph. My wife panicked when it happened and almost took oput the cars around when the car suddenly dropped to approx 30mph on the highway. Although the oil light came on and the sounder went off it happened so fast there was no time to react. The repair took approx 2 months to complete. In July of 2023 we suffered a 2nd engine failure at 67K miles. The oile light came on while traveling at 55mph and within seconds the car dropped to 30mph and failed. Wewere told by our dealer it would cost 10K to repair and not under warranty which was unacceptable. This resulted in my still owing my bank $7000 on a dead car. We were required to purchase a new car and the Ecosport sits in my driveway and we are still paying on it.
Additional Notes:
In January 2020 we suffered our 1st engune failure at 30k miles and it was replaced under warranty due to oil pump failure which resulted in a sudden failure at 75mph. My wife panicked when it happened and almost took oput the cars around when the car suddenly dropped to approx 30mph on the highway. Although the oil light came on and the sounder went off it happened so fast there was no time to react. The repair took approx 2 months to complete. In July of 2023 we suffered a 2nd engine failure at 67K miles. The oile light came on while traveling at 55mph and within seconds the car dropped to 30mph and failed. Wewere told by our dealer it would cost 10K to repair and not under warranty which was unacceptable. This resulted in my still owing my bank $7000 on a dead car. We were required to purchase a new car and the Ecosport sits in my driveway and we are still paying on it.
Mfg Campaign: 11547684
Recall Date: Oct 2, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury