Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My oil pump messed up, the belt fell apart inside the oil pan, man it’s so much [XXX] that messed up because of this belt and oil pump it’s a whole [XXX] list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My oil pump messed up, the belt fell apart inside the oil pan, man it’s so much [XXX] that messed up because of this belt and oil pump it’s a whole [XXX] list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My oil pump messed up, the belt fell apart inside the oil pan, man it’s so much [XXX] that messed up because of this belt and oil pump it’s a whole [XXX] list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11546500
Recall Date: Sep 25, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My oil pump and check engine light came on, experienced loss of power, and rough riding. I took to ford dealership in dover Delaware and they told me the oil pump failed and I need a new engine.. my car only has 103000 miles on it. I just bought this car 1 year ago and still owe on it. Also they report that I need a new catalytic converter and the flex pipe. My car is available for inspection however I have no choice but to let them repossess it I can’t afford to pay for a car I can’t use, nor can I afford the repair bill of 10,000. I’m out of a car now and have no transportation.
Corrective Action:
My oil pump and check engine light came on, experienced loss of power, and rough riding. I took to ford dealership in dover Delaware and they told me the oil pump failed and I need a new engine.. my car only has 103000 miles on it. I just bought this car 1 year ago and still owe on it. Also they report that I need a new catalytic converter and the flex pipe. My car is available for inspection however I have no choice but to let them repossess it I can’t afford to pay for a car I can’t use, nor can I afford the repair bill of 10,000. I’m out of a car now and have no transportation.
Additional Notes:
My oil pump and check engine light came on, experienced loss of power, and rough riding. I took to ford dealership in dover Delaware and they told me the oil pump failed and I need a new engine.. my car only has 103000 miles on it. I just bought this car 1 year ago and still owe on it. Also they report that I need a new catalytic converter and the flex pipe. My car is available for inspection however I have no choice but to let them repossess it I can’t afford to pay for a car I can’t use, nor can I afford the repair bill of 10,000. I’m out of a car now and have no transportation.
Mfg Campaign: 11546231
Recall Date: Sep 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On 9/17/2023, I was driving on the interstate when I got a notification telling me low engine oil pressure. After that, my car essentially shut off. I could no longer accelerate and had to carefully maneuver to the right side of the interstate so I could pull over. After being towed to the Cavalier Ford Chesapeake Square dealership, I was notified that my oil pump belt tensioner had failed. The service technician working on the vehicle stated he immediately knew the issue upon starting the vehicle. In June/July 2023, I received the same notification and was told it was a sensor that needed to be replaced. We are unsure if the two incidents are related. As of 9/24/2023 the vehicle is at Cavalier Ford Chesapeake Square waiting for the engine to be replaced .
Corrective Action:
On 9/17/2023, I was driving on the interstate when I got a notification telling me low engine oil pressure. After that, my car essentially shut off. I could no longer accelerate and had to carefully maneuver to the right side of the interstate so I could pull over. After being towed to the Cavalier Ford Chesapeake Square dealership, I was notified that my oil pump belt tensioner had failed. The service technician working on the vehicle stated he immediately knew the issue upon starting the vehicle. In June/July 2023, I received the same notification and was told it was a sensor that needed to be replaced. We are unsure if the two incidents are related. As of 9/24/2023 the vehicle is at Cavalier Ford Chesapeake Square waiting for the engine to be replaced .
Additional Notes:
On 9/17/2023, I was driving on the interstate when I got a notification telling me low engine oil pressure. After that, my car essentially shut off. I could no longer accelerate and had to carefully maneuver to the right side of the interstate so I could pull over. After being towed to the Cavalier Ford Chesapeake Square dealership, I was notified that my oil pump belt tensioner had failed. The service technician working on the vehicle stated he immediately knew the issue upon starting the vehicle. In June/July 2023, I received the same notification and was told it was a sensor that needed to be replaced. We are unsure if the two incidents are related. As of 9/24/2023 the vehicle is at Cavalier Ford Chesapeake Square waiting for the engine to be replaced .
Mfg Campaign: 11546238
Recall Date: Sep 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On July 14, 2023 at about 1:30 PM Central time, I was driving my 2018 Ford EcoSport on I-435 in the Kansas City metropolitan area when my oil warning light illuminated, and the vehicle lost almost all power. I immediately pulled off the highway and turned off my engine. I turned the engine back on to move further off the highway for my safety. When I restarted the engine, it made loud "clanking" noises. I had the vehicle towed to my local certified mechanic who diagnosed the problem as a "total engine failure", I paid to have a new, Ford Motor Company crate engine installed in the vehicle. Once the new engine was installed, my mechanic found that the turbocharger had also been damaged. I paid to have to have the turbo replaced to return the car to its original operating condition. Please note that on the repair bill, the mechanic erroneously listed my sister and father's name on the invoice, I've also attached a copy of the Missouri vehicle registration listing me as the lawful owner. Of note, the engine I had installed was actually the second one ordered by my mechanic, the local dealer cancelled the original shipment because that engine was also at risk for the same type of catastrophic failure. The second engine ordered was alleged to be an upgraded one that was not subject to the oil pump failure concerns. The shipping dealer would not tell my mechanic what the exact issue was with the Ford 1L I-3 turbo engine. I do have a repair bill for the engine and turbo replacement costs. I contacted Ford Motor Company to ask for compensation to reimburse me for the cost of the engine and turbo replacement, I have not received a reply. On September 12, 2023 I sold the EcoSport to a local dealer as I no longer felt the vehicle was safe to operate. Prior to the engine losing power and the oil warning light illuminating, there were no symptoms of an impending engine failure. In fact, I had the oil changed using OEM parts just a few days prior to the incident.
Corrective Action:
On July 14, 2023 at about 1:30 PM Central time, I was driving my 2018 Ford EcoSport on I-435 in the Kansas City metropolitan area when my oil warning light illuminated, and the vehicle lost almost all power. I immediately pulled off the highway and turned off my engine. I turned the engine back on to move further off the highway for my safety. When I restarted the engine, it made loud "clanking" noises. I had the vehicle towed to my local certified mechanic who diagnosed the problem as a "total engine failure", I paid to have a new, Ford Motor Company crate engine installed in the vehicle. Once the new engine was installed, my mechanic found that the turbocharger had also been damaged. I paid to have to have the turbo replaced to return the car to its original operating condition. Please note that on the repair bill, the mechanic erroneously listed my sister and father's name on the invoice, I've also attached a copy of the Missouri vehicle registration listing me as the lawful owner. Of note, the engine I had installed was actually the second one ordered by my mechanic, the local dealer cancelled the original shipment because that engine was also at risk for the same type of catastrophic failure. The second engine ordered was alleged to be an upgraded one that was not subject to the oil pump failure concerns. The shipping dealer would not tell my mechanic what the exact issue was with the Ford 1L I-3 turbo engine. I do have a repair bill for the engine and turbo replacement costs. I contacted Ford Motor Company to ask for compensation to reimburse me for the cost of the engine and turbo replacement, I have not received a reply. On September 12, 2023 I sold the EcoSport to a local dealer as I no longer felt the vehicle was safe to operate. Prior to the engine losing power and the oil warning light illuminating, there were no symptoms of an impending engine failure. In fact, I had the oil changed using OEM parts just a few days prior to the incident.
Additional Notes:
On July 14, 2023 at about 1:30 PM Central time, I was driving my 2018 Ford EcoSport on I-435 in the Kansas City metropolitan area when my oil warning light illuminated, and the vehicle lost almost all power. I immediately pulled off the highway and turned off my engine. I turned the engine back on to move further off the highway for my safety. When I restarted the engine, it made loud "clanking" noises. I had the vehicle towed to my local certified mechanic who diagnosed the problem as a "total engine failure", I paid to have a new, Ford Motor Company crate engine installed in the vehicle. Once the new engine was installed, my mechanic found that the turbocharger had also been damaged. I paid to have to have the turbo replaced to return the car to its original operating condition. Please note that on the repair bill, the mechanic erroneously listed my sister and father's name on the invoice, I've also attached a copy of the Missouri vehicle registration listing me as the lawful owner. Of note, the engine I had installed was actually the second one ordered by my mechanic, the local dealer cancelled the original shipment because that engine was also at risk for the same type of catastrophic failure. The second engine ordered was alleged to be an upgraded one that was not subject to the oil pump failure concerns. The shipping dealer would not tell my mechanic what the exact issue was with the Ford 1L I-3 turbo engine. I do have a repair bill for the engine and turbo replacement costs. I contacted Ford Motor Company to ask for compensation to reimburse me for the cost of the engine and turbo replacement, I have not received a reply. On September 12, 2023 I sold the EcoSport to a local dealer as I no longer felt the vehicle was safe to operate. Prior to the engine losing power and the oil warning light illuminating, there were no symptoms of an impending engine failure. In fact, I had the oil changed using OEM parts just a few days prior to the incident.
Mfg Campaign: 11546270
Recall Date: Sep 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The oil pump failure lead to complete engine failure without any warning while driving
Corrective Action:
The oil pump failure lead to complete engine failure without any warning while driving
Additional Notes:
The oil pump failure lead to complete engine failure without any warning while driving
Mfg Campaign: 11546159
Recall Date: Sep 23, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Corrective Action:
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Additional Notes:
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Mfg Campaign: 11546170
Recall Date: Sep 23, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Corrective Action:
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Additional Notes:
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Mfg Campaign: 11546170
Recall Date: Sep 23, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Corrective Action:
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Additional Notes:
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.
Mfg Campaign: 11546170
Recall Date: Sep 23, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The oil pump belt tensioner locked up and caused an oil pump failure. The low oil pressure light was the only indication of a problem. I had the car toed to a Ford dealer. The extended warranty paid for most of the repair. I had to pay about $300 out of pocket and was without a vehicle for about three weeks due to having to fight with warranty company.
Corrective Action:
The oil pump belt tensioner locked up and caused an oil pump failure. The low oil pressure light was the only indication of a problem. I had the car toed to a Ford dealer. The extended warranty paid for most of the repair. I had to pay about $300 out of pocket and was without a vehicle for about three weeks due to having to fight with warranty company.
Additional Notes:
The oil pump belt tensioner locked up and caused an oil pump failure. The low oil pressure light was the only indication of a problem. I had the car toed to a Ford dealer. The extended warranty paid for most of the repair. I had to pay about $300 out of pocket and was without a vehicle for about three weeks due to having to fight with warranty company.
Mfg Campaign: 11546052
Recall Date: Sep 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.
Corrective Action:
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.
Additional Notes:
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.
Mfg Campaign: 11546111
Recall Date: Sep 22, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.
Corrective Action:
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.
Additional Notes:
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.
Mfg Campaign: 11546111
Recall Date: Sep 22, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.
Corrective Action:
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.
Additional Notes:
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.
Mfg Campaign: 11546111
Recall Date: Sep 22, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.
Corrective Action:
Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.
Additional Notes:
Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.
Mfg Campaign: 11546117
Recall Date: Sep 22, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.
Corrective Action:
Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.
Additional Notes:
Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.
Mfg Campaign: 11546117
Recall Date: Sep 22, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed and attempting to slow down, there was an abnormal sound coming from the engine compartment before the vehicle lost motive power and stalled. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to SSM 48093. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 54,600. The contact stated he is being charged $7500 for a new engine because the warranty for the vehicle expired a couple of months previous and leaving his daughter stranded on the side of the road.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed and attempting to slow down, there was an abnormal sound coming from the engine compartment before the vehicle lost motive power and stalled. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to SSM 48093. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 54,600. The contact stated he is being charged $7500 for a new engine because the warranty for the vehicle expired a couple of months previous and leaving his daughter stranded on the side of the road.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed and attempting to slow down, there was an abnormal sound coming from the engine compartment before the vehicle lost motive power and stalled. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to SSM 48093. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 54,600. The contact stated he is being charged $7500 for a new engine because the warranty for the vehicle expired a couple of months previous and leaving his daughter stranded on the side of the road.
Mfg Campaign: 11545638
Recall Date: Sep 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, and the vehicle lost motive power. The contact stated that the accelerator pedal was depressed to the floorboard however, the vehicle struggled to reach 40 MPH while driving. The low oil pressure warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,700.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, and the vehicle lost motive power. The contact stated that the accelerator pedal was depressed to the floorboard however, the vehicle struggled to reach 40 MPH while driving. The low oil pressure warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,700.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, and the vehicle lost motive power. The contact stated that the accelerator pedal was depressed to the floorboard however, the vehicle struggled to reach 40 MPH while driving. The low oil pressure warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,700.
Mfg Campaign: 11545690
Recall Date: Sep 20, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 65 MPH, the oil pressure warning light illuminated. The engine reduced power warning light was also illuminated. The vehicle decelerated to 5 MPH and the contact was able to pull over. The driver allowed the vehicle to cool down. The vehicle was restated; however, the warning lights remained illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 65 MPH, the oil pressure warning light illuminated. The engine reduced power warning light was also illuminated. The vehicle decelerated to 5 MPH and the contact was able to pull over. The driver allowed the vehicle to cool down. The vehicle was restated; however, the warning lights remained illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 65 MPH, the oil pressure warning light illuminated. The engine reduced power warning light was also illuminated. The vehicle decelerated to 5 MPH and the contact was able to pull over. The driver allowed the vehicle to cool down. The vehicle was restated; however, the warning lights remained illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.
Mfg Campaign: 11544076
Recall Date: Sep 12, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Oil pressure light came on and immediately the engine was blown. it has been at the dealership for 4 months now, they replaced the engine, then it was the throttle. now it is something else. Obviously, this car is not repairable and this and all cars like it should have a recall. there are WAY TOO MANY with this issue to ignore this any longer. there have even been class action lawsuits.
Corrective Action:
Oil pressure light came on and immediately the engine was blown. it has been at the dealership for 4 months now, they replaced the engine, then it was the throttle. now it is something else. Obviously, this car is not repairable and this and all cars like it should have a recall. there are WAY TOO MANY with this issue to ignore this any longer. there have even been class action lawsuits.
Additional Notes:
Oil pressure light came on and immediately the engine was blown. it has been at the dealership for 4 months now, they replaced the engine, then it was the throttle. now it is something else. Obviously, this car is not repairable and this and all cars like it should have a recall. there are WAY TOO MANY with this issue to ignore this any longer. there have even been class action lawsuits.
Mfg Campaign: 11544092
Recall Date: Sep 12, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Was driving when my car low engine pressure started alarming. Slowly drove to the dealer and was told this is a known issue with the engine and that unfortunately my whole engine would need to be replaced.
Corrective Action:
Was driving when my car low engine pressure started alarming. Slowly drove to the dealer and was told this is a known issue with the engine and that unfortunately my whole engine would need to be replaced.
Additional Notes:
Was driving when my car low engine pressure started alarming. Slowly drove to the dealer and was told this is a known issue with the engine and that unfortunately my whole engine would need to be replaced.
Mfg Campaign: 11541861
Recall Date: Aug 31, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway to work and the "low oil pressure" alarm went off and I immediately noticed my car would not accelerate so I pulled over. I had it towed to the place I had the oil changed recently thinking it was something they might have done. They told me the oil was full and it seemed like an engine failure. I called my Ford dealer and they had me tow it to them to confirm whether that was the case. I received a call today that said yes, it loomed like the engine would need to be replaced. My car is 5 years old with 62000 miles on it.
Corrective Action:
I was driving on the highway to work and the "low oil pressure" alarm went off and I immediately noticed my car would not accelerate so I pulled over. I had it towed to the place I had the oil changed recently thinking it was something they might have done. They told me the oil was full and it seemed like an engine failure. I called my Ford dealer and they had me tow it to them to confirm whether that was the case. I received a call today that said yes, it loomed like the engine would need to be replaced. My car is 5 years old with 62000 miles on it.
Additional Notes:
I was driving on the highway to work and the "low oil pressure" alarm went off and I immediately noticed my car would not accelerate so I pulled over. I had it towed to the place I had the oil changed recently thinking it was something they might have done. They told me the oil was full and it seemed like an engine failure. I called my Ford dealer and they had me tow it to them to confirm whether that was the case. I received a call today that said yes, it loomed like the engine would need to be replaced. My car is 5 years old with 62000 miles on it.
Mfg Campaign: 11541533
Recall Date: Aug 29, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury