Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C08
Recall Date: Jan 2, 2019
Consumer Complaints
502 ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine failed and had to be replaced and then 3 months later the engine failed again.
Corrective Action:
Engine failed and had to be replaced and then 3 months later the engine failed again.
Additional Notes:
Engine failed and had to be replaced and then 3 months later the engine failed again.
Mfg Campaign: 11553423
Recall Date: Nov 3, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Engine failed and had to be replaced and then 3 months later the engine failed again.
Corrective Action:
Engine failed and had to be replaced and then 3 months later the engine failed again.
Additional Notes:
Engine failed and had to be replaced and then 3 months later the engine failed again.
Mfg Campaign: 11553423
Recall Date: Nov 3, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact could coast to the shoulder of the roadway, where the vehicle failed to restart. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 72,000.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact could coast to the shoulder of the roadway, where the vehicle failed to restart. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 72,000.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact could coast to the shoulder of the roadway, where the vehicle failed to restart. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 72,000.
Mfg Campaign: 11553454
Recall Date: Nov 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The car steadily lost acceleration power until it wouldn't go above 3k RPM. The car started slowing down and the "low engine oil pressure" warning appeared on the dashboard display. When I pulled off the highway into a parking lot to check the issue, I could hear the engine whirring and knocking, indicating there being almost no oil in the engine despite the dipstick showing full oil and there being no visible leaks. Driving the car would presumably lead to severe damage to the engine.
Corrective Action:
The car steadily lost acceleration power until it wouldn't go above 3k RPM. The car started slowing down and the "low engine oil pressure" warning appeared on the dashboard display. When I pulled off the highway into a parking lot to check the issue, I could hear the engine whirring and knocking, indicating there being almost no oil in the engine despite the dipstick showing full oil and there being no visible leaks. Driving the car would presumably lead to severe damage to the engine.
Additional Notes:
The car steadily lost acceleration power until it wouldn't go above 3k RPM. The car started slowing down and the "low engine oil pressure" warning appeared on the dashboard display. When I pulled off the highway into a parking lot to check the issue, I could hear the engine whirring and knocking, indicating there being almost no oil in the engine despite the dipstick showing full oil and there being no visible leaks. Driving the car would presumably lead to severe damage to the engine.
Mfg Campaign: 11553273
Recall Date: Nov 2, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
A low oil pressure indicator appeared. Car began to sputter. Heard a loud boom under the hood. Car began to slow and would not accelerate. Engine died. Was able to get Car to the side of the road. We were stuck in the middle of nowhere, with our special needs child in the car with us. This is a potentially dangerous situation. Called for a tow to the dealership. Was told that the car could not be towed there due to dealership being closed, and for some unfathomable reason, the dealership did not have a drop off lot. Having no other choice, i had to pay an extra $100 dollars to have the car towed to my regular mechanic. He determined the the oil pick-up tube was blocked, the turbo was broken, and that the engine should be replaced. Total cost so far has been over $700. Was told by Ford to have the car towed to the nearest Ford dealership which was in Belvidere. The dealership was going to charge me $400 for an unrelated repair, before they would look for "other problems". Contacted Ford. They told the dealer to do a proper diagnostic and repair. Got a call this morning saying they replaced the tubo. However, they did not replace the timing belt which is known to be the common cause of the problem. And they want to charge me a deductible for what is clearly a faulty Ford engineering issue. As my research has shown this to be a fairly common failure with the Ford eco-boost engine. A total recall on this engine is clearly and urgently needed. Please help.
Corrective Action:
A low oil pressure indicator appeared. Car began to sputter. Heard a loud boom under the hood. Car began to slow and would not accelerate. Engine died. Was able to get Car to the side of the road. We were stuck in the middle of nowhere, with our special needs child in the car with us. This is a potentially dangerous situation. Called for a tow to the dealership. Was told that the car could not be towed there due to dealership being closed, and for some unfathomable reason, the dealership did not have a drop off lot. Having no other choice, i had to pay an extra $100 dollars to have the car towed to my regular mechanic. He determined the the oil pick-up tube was blocked, the turbo was broken, and that the engine should be replaced. Total cost so far has been over $700. Was told by Ford to have the car towed to the nearest Ford dealership which was in Belvidere. The dealership was going to charge me $400 for an unrelated repair, before they would look for "other problems". Contacted Ford. They told the dealer to do a proper diagnostic and repair. Got a call this morning saying they replaced the tubo. However, they did not replace the timing belt which is known to be the common cause of the problem. And they want to charge me a deductible for what is clearly a faulty Ford engineering issue. As my research has shown this to be a fairly common failure with the Ford eco-boost engine. A total recall on this engine is clearly and urgently needed. Please help.
Additional Notes:
A low oil pressure indicator appeared. Car began to sputter. Heard a loud boom under the hood. Car began to slow and would not accelerate. Engine died. Was able to get Car to the side of the road. We were stuck in the middle of nowhere, with our special needs child in the car with us. This is a potentially dangerous situation. Called for a tow to the dealership. Was told that the car could not be towed there due to dealership being closed, and for some unfathomable reason, the dealership did not have a drop off lot. Having no other choice, i had to pay an extra $100 dollars to have the car towed to my regular mechanic. He determined the the oil pick-up tube was blocked, the turbo was broken, and that the engine should be replaced. Total cost so far has been over $700. Was told by Ford to have the car towed to the nearest Ford dealership which was in Belvidere. The dealership was going to charge me $400 for an unrelated repair, before they would look for "other problems". Contacted Ford. They told the dealer to do a proper diagnostic and repair. Got a call this morning saying they replaced the tubo. However, they did not replace the timing belt which is known to be the common cause of the problem. And they want to charge me a deductible for what is clearly a faulty Ford engineering issue. As my research has shown this to be a fairly common failure with the Ford eco-boost engine. A total recall on this engine is clearly and urgently needed. Please help.
Mfg Campaign: 11552266
Recall Date: Oct 27, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 73 MPH, the vehicle lost motive power and stalled. The low oil pressure sensor warning light was illuminated. The vehicle was towed to the residence and then towed to the local dealer. The contact was informed that the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case, then referred her to the NHTSA Hotline. The failure mileage was approximately 85,023.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 73 MPH, the vehicle lost motive power and stalled. The low oil pressure sensor warning light was illuminated. The vehicle was towed to the residence and then towed to the local dealer. The contact was informed that the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case, then referred her to the NHTSA Hotline. The failure mileage was approximately 85,023.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 73 MPH, the vehicle lost motive power and stalled. The low oil pressure sensor warning light was illuminated. The vehicle was towed to the residence and then towed to the local dealer. The contact was informed that the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case, then referred her to the NHTSA Hotline. The failure mileage was approximately 85,023.
Mfg Campaign: 11551784
Recall Date: Oct 25, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have had several problems: Turbo replaced in 2022 (twice) Engine replace once in 2022 2023; replaced wire harness 2023 replaced fuel pump 2023 replaced battery 2023 replaced gas control valve All at which was replaced at separate service dates. This car is not reliable. Very unsafe drive. Has been towed 3 times to the Ford Dealer Ship in Chattanooga, TN in the last month and a half. Need to be recalled and deemed unsafe to drive. I have been stranded in the car serval times in since purchasing it new in 2020.
Corrective Action:
I have had several problems: Turbo replaced in 2022 (twice) Engine replace once in 2022 2023; replaced wire harness 2023 replaced fuel pump 2023 replaced battery 2023 replaced gas control valve All at which was replaced at separate service dates. This car is not reliable. Very unsafe drive. Has been towed 3 times to the Ford Dealer Ship in Chattanooga, TN in the last month and a half. Need to be recalled and deemed unsafe to drive. I have been stranded in the car serval times in since purchasing it new in 2020.
Additional Notes:
I have had several problems: Turbo replaced in 2022 (twice) Engine replace once in 2022 2023; replaced wire harness 2023 replaced fuel pump 2023 replaced battery 2023 replaced gas control valve All at which was replaced at separate service dates. This car is not reliable. Very unsafe drive. Has been towed 3 times to the Ford Dealer Ship in Chattanooga, TN in the last month and a half. Need to be recalled and deemed unsafe to drive. I have been stranded in the car serval times in since purchasing it new in 2020.
Mfg Campaign: 11551680
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have had several problems: Turbo replaced in 2022 (twice) Engine replace once in 2022 2023; replaced wire harness 2023 replaced fuel pump 2023 replaced battery 2023 replaced gas control valve All at which was replaced at separate service dates. This car is not reliable. Very unsafe drive. Has been towed 3 times to the Ford Dealer Ship in Chattanooga, TN in the last month and a half. Need to be recalled and deemed unsafe to drive. I have been stranded in the car serval times in since purchasing it new in 2020.
Corrective Action:
I have had several problems: Turbo replaced in 2022 (twice) Engine replace once in 2022 2023; replaced wire harness 2023 replaced fuel pump 2023 replaced battery 2023 replaced gas control valve All at which was replaced at separate service dates. This car is not reliable. Very unsafe drive. Has been towed 3 times to the Ford Dealer Ship in Chattanooga, TN in the last month and a half. Need to be recalled and deemed unsafe to drive. I have been stranded in the car serval times in since purchasing it new in 2020.
Additional Notes:
I have had several problems: Turbo replaced in 2022 (twice) Engine replace once in 2022 2023; replaced wire harness 2023 replaced fuel pump 2023 replaced battery 2023 replaced gas control valve All at which was replaced at separate service dates. This car is not reliable. Very unsafe drive. Has been towed 3 times to the Ford Dealer Ship in Chattanooga, TN in the last month and a half. Need to be recalled and deemed unsafe to drive. I have been stranded in the car serval times in since purchasing it new in 2020.
Mfg Campaign: 11551680
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Low pressure oil, fuel pressure, other engine had to be replace
Corrective Action:
Low pressure oil, fuel pressure, other engine had to be replace
Additional Notes:
Low pressure oil, fuel pressure, other engine had to be replace
Mfg Campaign: 11551731
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Low pressure oil, fuel pressure, other engine had to be replace
Corrective Action:
Low pressure oil, fuel pressure, other engine had to be replace
Additional Notes:
Low pressure oil, fuel pressure, other engine had to be replace
Mfg Campaign: 11551731
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Low pressure oil, fuel pressure, other engine had to be replace
Corrective Action:
Low pressure oil, fuel pressure, other engine had to be replace
Additional Notes:
Low pressure oil, fuel pressure, other engine had to be replace
Mfg Campaign: 11551731
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2019 ford ecosport with around 48000 miles on it. Driving a trip of 40 miles within 20 miles of the trip the low oil pressure notification comes on. At the same time the car begins to loss power and we pull over to the side of the road. Take the car the the local ford dealership the concluded it was the oil pump and the engine needs to be replaced. Due to national back order I have been out of a car for a month with no eta on when this issue will be fixed.
Corrective Action:
2019 ford ecosport with around 48000 miles on it. Driving a trip of 40 miles within 20 miles of the trip the low oil pressure notification comes on. At the same time the car begins to loss power and we pull over to the side of the road. Take the car the the local ford dealership the concluded it was the oil pump and the engine needs to be replaced. Due to national back order I have been out of a car for a month with no eta on when this issue will be fixed.
Additional Notes:
2019 ford ecosport with around 48000 miles on it. Driving a trip of 40 miles within 20 miles of the trip the low oil pressure notification comes on. At the same time the car begins to loss power and we pull over to the side of the road. Take the car the the local ford dealership the concluded it was the oil pump and the engine needs to be replaced. Due to national back order I have been out of a car for a month with no eta on when this issue will be fixed.
Mfg Campaign: 11550580
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2019 ford ecosport with around 48000 miles on it. Driving a trip of 40 miles within 20 miles of the trip the low oil pressure notification comes on. At the same time the car begins to loss power and we pull over to the side of the road. Take the car the the local ford dealership the concluded it was the oil pump and the engine needs to be replaced. Due to national back order I have been out of a car for a month with no eta on when this issue will be fixed.
Corrective Action:
2019 ford ecosport with around 48000 miles on it. Driving a trip of 40 miles within 20 miles of the trip the low oil pressure notification comes on. At the same time the car begins to loss power and we pull over to the side of the road. Take the car the the local ford dealership the concluded it was the oil pump and the engine needs to be replaced. Due to national back order I have been out of a car for a month with no eta on when this issue will be fixed.
Additional Notes:
2019 ford ecosport with around 48000 miles on it. Driving a trip of 40 miles within 20 miles of the trip the low oil pressure notification comes on. At the same time the car begins to loss power and we pull over to the side of the road. Take the car the the local ford dealership the concluded it was the oil pump and the engine needs to be replaced. Due to national back order I have been out of a car for a month with no eta on when this issue will be fixed.
Mfg Campaign: 11550580
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My girlfriend was driving and all of a sudden the low oil pressure sensor goes off on the dashboard, and the car starts shaking violently from the engine. After towing the vehicle to our local mechanic, they confirmed that this was an engine problem due to issues surrounding the oil pump in these vehicles. We towed the vehicle a second time to ford to have the engine replaced. This is apparently a known issue among 2018-2019 Ford EcoSports with the 1.0 L engine that leads to oil pump failure and destroys the engine. The dealer also found this issue and is covering it under warranty, but this was a serious safety hazard as it occurred while my girlfriend was driving home, and could’ve easily caused an accident on the busy road she was driving on. There are a multitude of reports of this same thing happening to hundreds of others online. The recall for this engine must be issued sooner rather than later.
Corrective Action:
My girlfriend was driving and all of a sudden the low oil pressure sensor goes off on the dashboard, and the car starts shaking violently from the engine. After towing the vehicle to our local mechanic, they confirmed that this was an engine problem due to issues surrounding the oil pump in these vehicles. We towed the vehicle a second time to ford to have the engine replaced. This is apparently a known issue among 2018-2019 Ford EcoSports with the 1.0 L engine that leads to oil pump failure and destroys the engine. The dealer also found this issue and is covering it under warranty, but this was a serious safety hazard as it occurred while my girlfriend was driving home, and could’ve easily caused an accident on the busy road she was driving on. There are a multitude of reports of this same thing happening to hundreds of others online. The recall for this engine must be issued sooner rather than later.
Additional Notes:
My girlfriend was driving and all of a sudden the low oil pressure sensor goes off on the dashboard, and the car starts shaking violently from the engine. After towing the vehicle to our local mechanic, they confirmed that this was an engine problem due to issues surrounding the oil pump in these vehicles. We towed the vehicle a second time to ford to have the engine replaced. This is apparently a known issue among 2018-2019 Ford EcoSports with the 1.0 L engine that leads to oil pump failure and destroys the engine. The dealer also found this issue and is covering it under warranty, but this was a serious safety hazard as it occurred while my girlfriend was driving home, and could’ve easily caused an accident on the busy road she was driving on. There are a multitude of reports of this same thing happening to hundreds of others online. The recall for this engine must be issued sooner rather than later.
Mfg Campaign: 11550684
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway, my car stopped on the road. When I was able to get it to restart, the low pressure oil lights came on, and the engine light came on. I drove my car home. I had it towed to Ford where they have said the oil belt caused the engine to fail. They say it needs a new engine. Cost will be 7300 dollars approximately. The car as about 70,000 miles
Corrective Action:
While driving on the highway, my car stopped on the road. When I was able to get it to restart, the low pressure oil lights came on, and the engine light came on. I drove my car home. I had it towed to Ford where they have said the oil belt caused the engine to fail. They say it needs a new engine. Cost will be 7300 dollars approximately. The car as about 70,000 miles
Additional Notes:
While driving on the highway, my car stopped on the road. When I was able to get it to restart, the low pressure oil lights came on, and the engine light came on. I drove my car home. I had it towed to Ford where they have said the oil belt caused the engine to fail. They say it needs a new engine. Cost will be 7300 dollars approximately. The car as about 70,000 miles
Mfg Campaign: 11550718
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
my daughter was driving her car when it started shacking and then shut off on her in the middle of the road. some people helped her push the care out of the road onto the side. the car was towed to the repair shop and they told us that the oil pump had failed and the engine needed to be replaced.
Corrective Action:
my daughter was driving her car when it started shacking and then shut off on her in the middle of the road. some people helped her push the care out of the road onto the side. the car was towed to the repair shop and they told us that the oil pump had failed and the engine needed to be replaced.
Additional Notes:
my daughter was driving her car when it started shacking and then shut off on her in the middle of the road. some people helped her push the care out of the road onto the side. the car was towed to the repair shop and they told us that the oil pump had failed and the engine needed to be replaced.
Mfg Campaign: 11550361
Recall Date: Oct 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving, my engine suddenly started straining, would not accelerate beyond 45 mph and the low oil pressure light came on. Our speed would not exceed 45 mph and since we were on the interstate we were almost hit from behind by several vehicles before we could get pulled off the road. We immediately checked the oil level, which we discovered was not low and we could not visibly see any other issues that would cause this issue. We continued to drive the vehicle approximately 20 miles to home via the interstate with our emergency flashers on. We took it to a Ford dealer where we were informed the engine oil pump belt tension had failed and the repair cost was $6,100. It appears this is a known defect in the 2019 Ford EcoSport, 1.0L EcoBoost engine with at least five Technical Service Bulletins (TSB) being issued, the first on July 22, 2019, prior to our purchasing this vehicle. The TSB states if the defective part breaks/fails it could result in engine failure requiring engine replacement. For should have never sold this vehicle to us knowing this issue existed.
Corrective Action:
While driving, my engine suddenly started straining, would not accelerate beyond 45 mph and the low oil pressure light came on. Our speed would not exceed 45 mph and since we were on the interstate we were almost hit from behind by several vehicles before we could get pulled off the road. We immediately checked the oil level, which we discovered was not low and we could not visibly see any other issues that would cause this issue. We continued to drive the vehicle approximately 20 miles to home via the interstate with our emergency flashers on. We took it to a Ford dealer where we were informed the engine oil pump belt tension had failed and the repair cost was $6,100. It appears this is a known defect in the 2019 Ford EcoSport, 1.0L EcoBoost engine with at least five Technical Service Bulletins (TSB) being issued, the first on July 22, 2019, prior to our purchasing this vehicle. The TSB states if the defective part breaks/fails it could result in engine failure requiring engine replacement. For should have never sold this vehicle to us knowing this issue existed.
Additional Notes:
While driving, my engine suddenly started straining, would not accelerate beyond 45 mph and the low oil pressure light came on. Our speed would not exceed 45 mph and since we were on the interstate we were almost hit from behind by several vehicles before we could get pulled off the road. We immediately checked the oil level, which we discovered was not low and we could not visibly see any other issues that would cause this issue. We continued to drive the vehicle approximately 20 miles to home via the interstate with our emergency flashers on. We took it to a Ford dealer where we were informed the engine oil pump belt tension had failed and the repair cost was $6,100. It appears this is a known defect in the 2019 Ford EcoSport, 1.0L EcoBoost engine with at least five Technical Service Bulletins (TSB) being issued, the first on July 22, 2019, prior to our purchasing this vehicle. The TSB states if the defective part breaks/fails it could result in engine failure requiring engine replacement. For should have never sold this vehicle to us knowing this issue existed.
Mfg Campaign: 11550388
Recall Date: Oct 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle suddenly lost power while I was on the interstate in the middle of heavy traffic. The message on the screen said low oil pressure. I managed to get out of traffic and exited the highway as soon as I could. I managed to get back to town before the vehicle stopped. I had to have it towed to my house and then to the dealer to look at it. Fortunately I was not injured but I could very easily have been. The dealership claims to have done an analysis on the vehicle and says the motor needs to be replaced. However, they have yet to give me a printed report that states what is wrong. I have been told there is a defect that allows oil to saturate the motor and that is why it died. My vehicle only has 55,465.4 miles on it and this should not have happened. The fact that there are so many other people that I have talked to and there are many reports on the internet from others who have had to replace motors that are so expensive because there is apparently no way to fix the defect other than replacing the entire motor. Every time I talk to the dealership they keep raising the cost of the repair and they also tried to give me a copy of someone else's repair and told me it was the same as mine, but they can't seem to locate the analysis that they said they did on mine. They did tell me at one point that they have had a lot of vehicles like mine with this same problem. I have not had the vehicle repaired because I can not afford it and I keep getting different stories from the dealer. I also contacted Ford Motor Company about the car but they will not return my call.
Corrective Action:
My vehicle suddenly lost power while I was on the interstate in the middle of heavy traffic. The message on the screen said low oil pressure. I managed to get out of traffic and exited the highway as soon as I could. I managed to get back to town before the vehicle stopped. I had to have it towed to my house and then to the dealer to look at it. Fortunately I was not injured but I could very easily have been. The dealership claims to have done an analysis on the vehicle and says the motor needs to be replaced. However, they have yet to give me a printed report that states what is wrong. I have been told there is a defect that allows oil to saturate the motor and that is why it died. My vehicle only has 55,465.4 miles on it and this should not have happened. The fact that there are so many other people that I have talked to and there are many reports on the internet from others who have had to replace motors that are so expensive because there is apparently no way to fix the defect other than replacing the entire motor. Every time I talk to the dealership they keep raising the cost of the repair and they also tried to give me a copy of someone else's repair and told me it was the same as mine, but they can't seem to locate the analysis that they said they did on mine. They did tell me at one point that they have had a lot of vehicles like mine with this same problem. I have not had the vehicle repaired because I can not afford it and I keep getting different stories from the dealer. I also contacted Ford Motor Company about the car but they will not return my call.
Additional Notes:
My vehicle suddenly lost power while I was on the interstate in the middle of heavy traffic. The message on the screen said low oil pressure. I managed to get out of traffic and exited the highway as soon as I could. I managed to get back to town before the vehicle stopped. I had to have it towed to my house and then to the dealer to look at it. Fortunately I was not injured but I could very easily have been. The dealership claims to have done an analysis on the vehicle and says the motor needs to be replaced. However, they have yet to give me a printed report that states what is wrong. I have been told there is a defect that allows oil to saturate the motor and that is why it died. My vehicle only has 55,465.4 miles on it and this should not have happened. The fact that there are so many other people that I have talked to and there are many reports on the internet from others who have had to replace motors that are so expensive because there is apparently no way to fix the defect other than replacing the entire motor. Every time I talk to the dealership they keep raising the cost of the repair and they also tried to give me a copy of someone else's repair and told me it was the same as mine, but they can't seem to locate the analysis that they said they did on mine. They did tell me at one point that they have had a lot of vehicles like mine with this same problem. I have not had the vehicle repaired because I can not afford it and I keep getting different stories from the dealer. I also contacted Ford Motor Company about the car but they will not return my call.
Mfg Campaign: 11550264
Recall Date: Oct 16, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle suddenly lost power while I was on the interstate in the middle of heavy traffic. The message on the screen said low oil pressure. I managed to get out of traffic and exited the highway as soon as I could. I managed to get back to town before the vehicle stopped. I had to have it towed to my house and then to the dealer to look at it. Fortunately I was not injured but I could very easily have been. The dealership claims to have done an analysis on the vehicle and says the motor needs to be replaced. However, they have yet to give me a printed report that states what is wrong. I have been told there is a defect that allows oil to saturate the motor and that is why it died. My vehicle only has 55,465.4 miles on it and this should not have happened. The fact that there are so many other people that I have talked to and there are many reports on the internet from others who have had to replace motors that are so expensive because there is apparently no way to fix the defect other than replacing the entire motor. Every time I talk to the dealership they keep raising the cost of the repair and they also tried to give me a copy of someone else's repair and told me it was the same as mine, but they can't seem to locate the analysis that they said they did on mine. They did tell me at one point that they have had a lot of vehicles like mine with this same problem. I have not had the vehicle repaired because I can not afford it and I keep getting different stories from the dealer. I also contacted Ford Motor Company about the car but they will not return my call.
Corrective Action:
My vehicle suddenly lost power while I was on the interstate in the middle of heavy traffic. The message on the screen said low oil pressure. I managed to get out of traffic and exited the highway as soon as I could. I managed to get back to town before the vehicle stopped. I had to have it towed to my house and then to the dealer to look at it. Fortunately I was not injured but I could very easily have been. The dealership claims to have done an analysis on the vehicle and says the motor needs to be replaced. However, they have yet to give me a printed report that states what is wrong. I have been told there is a defect that allows oil to saturate the motor and that is why it died. My vehicle only has 55,465.4 miles on it and this should not have happened. The fact that there are so many other people that I have talked to and there are many reports on the internet from others who have had to replace motors that are so expensive because there is apparently no way to fix the defect other than replacing the entire motor. Every time I talk to the dealership they keep raising the cost of the repair and they also tried to give me a copy of someone else's repair and told me it was the same as mine, but they can't seem to locate the analysis that they said they did on mine. They did tell me at one point that they have had a lot of vehicles like mine with this same problem. I have not had the vehicle repaired because I can not afford it and I keep getting different stories from the dealer. I also contacted Ford Motor Company about the car but they will not return my call.
Additional Notes:
My vehicle suddenly lost power while I was on the interstate in the middle of heavy traffic. The message on the screen said low oil pressure. I managed to get out of traffic and exited the highway as soon as I could. I managed to get back to town before the vehicle stopped. I had to have it towed to my house and then to the dealer to look at it. Fortunately I was not injured but I could very easily have been. The dealership claims to have done an analysis on the vehicle and says the motor needs to be replaced. However, they have yet to give me a printed report that states what is wrong. I have been told there is a defect that allows oil to saturate the motor and that is why it died. My vehicle only has 55,465.4 miles on it and this should not have happened. The fact that there are so many other people that I have talked to and there are many reports on the internet from others who have had to replace motors that are so expensive because there is apparently no way to fix the defect other than replacing the entire motor. Every time I talk to the dealership they keep raising the cost of the repair and they also tried to give me a copy of someone else's repair and told me it was the same as mine, but they can't seem to locate the analysis that they said they did on mine. They did tell me at one point that they have had a lot of vehicles like mine with this same problem. I have not had the vehicle repaired because I can not afford it and I keep getting different stories from the dealer. I also contacted Ford Motor Company about the car but they will not return my call.
Mfg Campaign: 11550264
Recall Date: Oct 16, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving when my car started to make an extremely loud noise. The noise sounded like metal clanking together. Not to long after the noise started (same day) a low engine oil pressure warning appeared on my dashboard. After taking the car to Ford for a diagnostic I was told I’d need an $8,000 engine due to the oil pump failing.
Corrective Action:
I was driving when my car started to make an extremely loud noise. The noise sounded like metal clanking together. Not to long after the noise started (same day) a low engine oil pressure warning appeared on my dashboard. After taking the car to Ford for a diagnostic I was told I’d need an $8,000 engine due to the oil pump failing.
Additional Notes:
I was driving when my car started to make an extremely loud noise. The noise sounded like metal clanking together. Not to long after the noise started (same day) a low engine oil pressure warning appeared on my dashboard. After taking the car to Ford for a diagnostic I was told I’d need an $8,000 engine due to the oil pump failing.
Mfg Campaign: 11549989
Recall Date: Oct 14, 2023
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Valencia, CA • 36 yrs
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