Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C08
Recall Date: Jan 2, 2019
Consumer Complaints
502 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving when my car started to make an extremely loud noise. The noise sounded like metal clanking together. Not to long after the noise started (same day) a low engine oil pressure warning appeared on my dashboard. After taking the car to Ford for a diagnostic I was told I’d need an $8,000 engine due to the oil pump failing.
Corrective Action:
I was driving when my car started to make an extremely loud noise. The noise sounded like metal clanking together. Not to long after the noise started (same day) a low engine oil pressure warning appeared on my dashboard. After taking the car to Ford for a diagnostic I was told I’d need an $8,000 engine due to the oil pump failing.
Additional Notes:
I was driving when my car started to make an extremely loud noise. The noise sounded like metal clanking together. Not to long after the noise started (same day) a low engine oil pressure warning appeared on my dashboard. After taking the car to Ford for a diagnostic I was told I’d need an $8,000 engine due to the oil pump failing.
Mfg Campaign: 11549989
Recall Date: Oct 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On 10/01/2023 I was on my way to the airport with my son all of a sudden as I was driving the low engine oil pressure warning light came on!! Before this never had any other lights come on No other issues kept my car well maintained Now my car is at a shop because the engine is locked up. Just bought this car From a used car dealership in Jan 2023
Corrective Action:
On 10/01/2023 I was on my way to the airport with my son all of a sudden as I was driving the low engine oil pressure warning light came on!! Before this never had any other lights come on No other issues kept my car well maintained Now my car is at a shop because the engine is locked up. Just bought this car From a used car dealership in Jan 2023
Additional Notes:
On 10/01/2023 I was on my way to the airport with my son all of a sudden as I was driving the low engine oil pressure warning light came on!! Before this never had any other lights come on No other issues kept my car well maintained Now my car is at a shop because the engine is locked up. Just bought this car From a used car dealership in Jan 2023
Mfg Campaign: 11549788
Recall Date: Oct 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The car completely shut off while I was driving. I was on the road when it shut down which put me and others at risk who were behind me in traffic. The car was towed to the ford dealership. They have called and confirmed that it needs a new engine. No warning lights were on prior to the vehicle stopping.
Corrective Action:
The car completely shut off while I was driving. I was on the road when it shut down which put me and others at risk who were behind me in traffic. The car was towed to the ford dealership. They have called and confirmed that it needs a new engine. No warning lights were on prior to the vehicle stopping.
Additional Notes:
The car completely shut off while I was driving. I was on the road when it shut down which put me and others at risk who were behind me in traffic. The car was towed to the ford dealership. They have called and confirmed that it needs a new engine. No warning lights were on prior to the vehicle stopping.
Mfg Campaign: 11549069
Recall Date: Oct 9, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
In November of 2022 I experienced engine failure by coolant getting into the cylinders. Two weeks after oil change. Finally in January 2023 it was replaced. It wasn't under warranty. FORD Assisted in paying partially for repairs. July I started having problems again. After multiple trips and misdiagnosis, the same problem. As of today its been in shop over 30 days.They are replacing the top of the engine and it hasn't lasted a year. The car has dangerously just quit running while driving. This is an ecoboost 1.0 EcoSport. I feel it should be included in the investigation that nhtsa is already doing on the other ecoboost.
Corrective Action:
In November of 2022 I experienced engine failure by coolant getting into the cylinders. Two weeks after oil change. Finally in January 2023 it was replaced. It wasn't under warranty. FORD Assisted in paying partially for repairs. July I started having problems again. After multiple trips and misdiagnosis, the same problem. As of today its been in shop over 30 days.They are replacing the top of the engine and it hasn't lasted a year. The car has dangerously just quit running while driving. This is an ecoboost 1.0 EcoSport. I feel it should be included in the investigation that nhtsa is already doing on the other ecoboost.
Additional Notes:
In November of 2022 I experienced engine failure by coolant getting into the cylinders. Two weeks after oil change. Finally in January 2023 it was replaced. It wasn't under warranty. FORD Assisted in paying partially for repairs. July I started having problems again. After multiple trips and misdiagnosis, the same problem. As of today its been in shop over 30 days.They are replacing the top of the engine and it hasn't lasted a year. The car has dangerously just quit running while driving. This is an ecoboost 1.0 EcoSport. I feel it should be included in the investigation that nhtsa is already doing on the other ecoboost.
Mfg Campaign: 11548702
Recall Date: Oct 6, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle would not accelerate. The low engine oil pressure, check engine light, and manual warning lights were illuminated. The contact stated that the brakes were also inoperable. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed oil pump which caused significant engine damage in the long block. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle would not accelerate. The low engine oil pressure, check engine light, and manual warning lights were illuminated. The contact stated that the brakes were also inoperable. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed oil pump which caused significant engine damage in the long block. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle would not accelerate. The low engine oil pressure, check engine light, and manual warning lights were illuminated. The contact stated that the brakes were also inoperable. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed oil pump which caused significant engine damage in the long block. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.
Mfg Campaign: 11548218
Recall Date: Oct 4, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated that when the vehicle was started, the contact became aware that the low oil pressure and check engine warning lights were illuminated. The contact stated allowed the vehicle to run for approximately 10 minutes waiting for the lights to turn off however, the lights remained illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the oil pump needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Action Number: PE23015 - Oil Pump Failure (Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated that when the vehicle was started, the contact became aware that the low oil pressure and check engine warning lights were illuminated. The contact stated allowed the vehicle to run for approximately 10 minutes waiting for the lights to turn off however, the lights remained illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the oil pump needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Action Number: PE23015 - Oil Pump Failure (Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated that when the vehicle was started, the contact became aware that the low oil pressure and check engine warning lights were illuminated. The contact stated allowed the vehicle to run for approximately 10 minutes waiting for the lights to turn off however, the lights remained illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the oil pump needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Action Number: PE23015 - Oil Pump Failure (Engine and Engine Cooling). The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
Mfg Campaign: 11548257
Recall Date: Oct 4, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Was on the highway and the car alarmed low engine oil. The car would not accelerate. Barely made it to the side of the highway. Back smoke and the car would not drive. Had to be towed. Was told need a new engine
Corrective Action:
Was on the highway and the car alarmed low engine oil. The car would not accelerate. Barely made it to the side of the highway. Back smoke and the car would not drive. Had to be towed. Was told need a new engine
Additional Notes:
Was on the highway and the car alarmed low engine oil. The car would not accelerate. Barely made it to the side of the highway. Back smoke and the car would not drive. Had to be towed. Was told need a new engine
Mfg Campaign: 11547954
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's mother owns a 2019 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power. The low oil pressure chime and message were displayed on the instrument panel. The contact called an independent mechanic who had changed the oil prior to the failure. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized. The belt and hose had become loosened. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 84,000.
Corrective Action:
The contact's mother owns a 2019 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power. The low oil pressure chime and message were displayed on the instrument panel. The contact called an independent mechanic who had changed the oil prior to the failure. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized. The belt and hose had become loosened. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 84,000.
Additional Notes:
The contact's mother owns a 2019 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power. The low oil pressure chime and message were displayed on the instrument panel. The contact called an independent mechanic who had changed the oil prior to the failure. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized. The belt and hose had become loosened. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 84,000.
Mfg Campaign: 11548043
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving my 2019 Ford Ecosport when the low oil pressure light lit up on my dashboard. My car then proceeded to slow down and would not turn back on. I got it towed to the Ford dealership where the mechanic let me know that my engine was indeed dead and I would need to purchase a new one for over $7,000. The car only has 61,000 miles on it and all oil changes and car maintenance have been kept up with. Ford needs to take responsibility and fix the engines for these EcoSports. My children rode in this car with me it was our only form of transportation now we have none. This is completely unacceptable.
Corrective Action:
I was driving my 2019 Ford Ecosport when the low oil pressure light lit up on my dashboard. My car then proceeded to slow down and would not turn back on. I got it towed to the Ford dealership where the mechanic let me know that my engine was indeed dead and I would need to purchase a new one for over $7,000. The car only has 61,000 miles on it and all oil changes and car maintenance have been kept up with. Ford needs to take responsibility and fix the engines for these EcoSports. My children rode in this car with me it was our only form of transportation now we have none. This is completely unacceptable.
Additional Notes:
I was driving my 2019 Ford Ecosport when the low oil pressure light lit up on my dashboard. My car then proceeded to slow down and would not turn back on. I got it towed to the Ford dealership where the mechanic let me know that my engine was indeed dead and I would need to purchase a new one for over $7,000. The car only has 61,000 miles on it and all oil changes and car maintenance have been kept up with. Ford needs to take responsibility and fix the engines for these EcoSports. My children rode in this car with me it was our only form of transportation now we have none. This is completely unacceptable.
Mfg Campaign: 11548044
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The oil pressure light came on and now Ford tells us that we have to get a new engine that will cost us over $6,000 and the vehicle has less than 84,000 miles on it. Now i have to buy a new engine but i have taken good care of the vehicle. Now I here if I drive the car it could stop on the road. So now if Ford repairs the car with a new engine which is going to be the same type engine how long will it last before it has the same problem. Or stop on the road and cause an accident.
Corrective Action:
The oil pressure light came on and now Ford tells us that we have to get a new engine that will cost us over $6,000 and the vehicle has less than 84,000 miles on it. Now i have to buy a new engine but i have taken good care of the vehicle. Now I here if I drive the car it could stop on the road. So now if Ford repairs the car with a new engine which is going to be the same type engine how long will it last before it has the same problem. Or stop on the road and cause an accident.
Additional Notes:
The oil pressure light came on and now Ford tells us that we have to get a new engine that will cost us over $6,000 and the vehicle has less than 84,000 miles on it. Now i have to buy a new engine but i have taken good care of the vehicle. Now I here if I drive the car it could stop on the road. So now if Ford repairs the car with a new engine which is going to be the same type engine how long will it last before it has the same problem. Or stop on the road and cause an accident.
Mfg Campaign: 11547620
Recall Date: Oct 1, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving on the freeway going roughly 68mph, a maintenance notice came on my dash stating “Engine oil pressure low”. Prior to this, the car ran fine and there were no lights on the dash. Soon after the oil light came on (despite the oil being changed less than a month prior), followed by the maintenance light. At this point the car began to stop accelerating, causing my speed to drop to between 48mph and the low 50s in the fast lane, and cars were having to swerve around my vehicle. It began to shudder and the check engine light turned on. I unfortunately was not in a safe place to pull over, and had to maneuver across the freeway at night going roughly 48mph still an hour away from home. When I looked up what this maintenance light was caused by, my search resulted in a faulty engine oil pump that may cause engine failure. Please understand, I have only had this car for 8 months and it has LESS than 60K miles on it. The car had been well maintained and had a recent oil change as standard.
Corrective Action:
While driving on the freeway going roughly 68mph, a maintenance notice came on my dash stating “Engine oil pressure low”. Prior to this, the car ran fine and there were no lights on the dash. Soon after the oil light came on (despite the oil being changed less than a month prior), followed by the maintenance light. At this point the car began to stop accelerating, causing my speed to drop to between 48mph and the low 50s in the fast lane, and cars were having to swerve around my vehicle. It began to shudder and the check engine light turned on. I unfortunately was not in a safe place to pull over, and had to maneuver across the freeway at night going roughly 48mph still an hour away from home. When I looked up what this maintenance light was caused by, my search resulted in a faulty engine oil pump that may cause engine failure. Please understand, I have only had this car for 8 months and it has LESS than 60K miles on it. The car had been well maintained and had a recent oil change as standard.
Additional Notes:
While driving on the freeway going roughly 68mph, a maintenance notice came on my dash stating “Engine oil pressure low”. Prior to this, the car ran fine and there were no lights on the dash. Soon after the oil light came on (despite the oil being changed less than a month prior), followed by the maintenance light. At this point the car began to stop accelerating, causing my speed to drop to between 48mph and the low 50s in the fast lane, and cars were having to swerve around my vehicle. It began to shudder and the check engine light turned on. I unfortunately was not in a safe place to pull over, and had to maneuver across the freeway at night going roughly 48mph still an hour away from home. When I looked up what this maintenance light was caused by, my search resulted in a faulty engine oil pump that may cause engine failure. Please understand, I have only had this car for 8 months and it has LESS than 60K miles on it. The car had been well maintained and had a recent oil change as standard.
Mfg Campaign: 11547257
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the freeway going roughly 68mph, a maintenance notice came on my dash stating “Engine oil pressure low”. Prior to this, the car ran fine and there were no lights on the dash. Soon after the oil light came on (despite the oil being changed less than a month prior), followed by the maintenance light. At this point the car began to stop accelerating, causing my speed to drop to between 48mph and the low 50s in the fast lane, and cars were having to swerve around my vehicle. It began to shudder and the check engine light turned on. I unfortunately was not in a safe place to pull over, and had to maneuver across the freeway at night going roughly 48mph still an hour away from home. When I looked up what this maintenance light was caused by, my search resulted in a faulty engine oil pump that may cause engine failure. Please understand, I have only had this car for 8 months and it has LESS than 60K miles on it. The car had been well maintained and had a recent oil change as standard.
Corrective Action:
While driving on the freeway going roughly 68mph, a maintenance notice came on my dash stating “Engine oil pressure low”. Prior to this, the car ran fine and there were no lights on the dash. Soon after the oil light came on (despite the oil being changed less than a month prior), followed by the maintenance light. At this point the car began to stop accelerating, causing my speed to drop to between 48mph and the low 50s in the fast lane, and cars were having to swerve around my vehicle. It began to shudder and the check engine light turned on. I unfortunately was not in a safe place to pull over, and had to maneuver across the freeway at night going roughly 48mph still an hour away from home. When I looked up what this maintenance light was caused by, my search resulted in a faulty engine oil pump that may cause engine failure. Please understand, I have only had this car for 8 months and it has LESS than 60K miles on it. The car had been well maintained and had a recent oil change as standard.
Additional Notes:
While driving on the freeway going roughly 68mph, a maintenance notice came on my dash stating “Engine oil pressure low”. Prior to this, the car ran fine and there were no lights on the dash. Soon after the oil light came on (despite the oil being changed less than a month prior), followed by the maintenance light. At this point the car began to stop accelerating, causing my speed to drop to between 48mph and the low 50s in the fast lane, and cars were having to swerve around my vehicle. It began to shudder and the check engine light turned on. I unfortunately was not in a safe place to pull over, and had to maneuver across the freeway at night going roughly 48mph still an hour away from home. When I looked up what this maintenance light was caused by, my search resulted in a faulty engine oil pump that may cause engine failure. Please understand, I have only had this car for 8 months and it has LESS than 60K miles on it. The car had been well maintained and had a recent oil change as standard.
Mfg Campaign: 11547257
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine in my Ford Ecosport lost oil pressure. I was driving on the expressway away from home. All of a sudden my car started shaking and then it started slowing down. It slowed down more and more until the low oil pressure light came on. Luckily for me I was close to an exit so I worked my way slowly to the exit, which had an oil change shop near. At the shop where I get regular oil changes, they told me that my filter had no oil on it. There was gas in my oil. It ran out like water. At the repair shop, they told me that the engine would start, get pressure and then suddenly loose all the oil pressure. They said the only way to fix the problem is to get a new engine for $7,000. I am a college student. I bought a newer car less than one year ago and have been paying a payment of $350 so I wouldn't break down during my transit from school to home to work. The Ford dealership told me that now my car is only worth $5,600 instead of the $17,000 that I owe. I can't get a new car because that much negative equity won't transfer to a new car. If I go get the new engine that engine is going to have the same problem because Ford hasn't fixed the problem. I serviced my car with regular oil changes. I feel that Ford should stand behind their products and make this right. I have no car to get to school or work now. I have a payment of $350. I feel like this is a Lemon car and if Ford won't fix it on their own that a recall should happen to fix a product that could have made me walk on the busy expressway in bad weather, the middle of the night, etc. I'm a young female!!
Corrective Action:
The engine in my Ford Ecosport lost oil pressure. I was driving on the expressway away from home. All of a sudden my car started shaking and then it started slowing down. It slowed down more and more until the low oil pressure light came on. Luckily for me I was close to an exit so I worked my way slowly to the exit, which had an oil change shop near. At the shop where I get regular oil changes, they told me that my filter had no oil on it. There was gas in my oil. It ran out like water. At the repair shop, they told me that the engine would start, get pressure and then suddenly loose all the oil pressure. They said the only way to fix the problem is to get a new engine for $7,000. I am a college student. I bought a newer car less than one year ago and have been paying a payment of $350 so I wouldn't break down during my transit from school to home to work. The Ford dealership told me that now my car is only worth $5,600 instead of the $17,000 that I owe. I can't get a new car because that much negative equity won't transfer to a new car. If I go get the new engine that engine is going to have the same problem because Ford hasn't fixed the problem. I serviced my car with regular oil changes. I feel that Ford should stand behind their products and make this right. I have no car to get to school or work now. I have a payment of $350. I feel like this is a Lemon car and if Ford won't fix it on their own that a recall should happen to fix a product that could have made me walk on the busy expressway in bad weather, the middle of the night, etc. I'm a young female!!
Additional Notes:
The engine in my Ford Ecosport lost oil pressure. I was driving on the expressway away from home. All of a sudden my car started shaking and then it started slowing down. It slowed down more and more until the low oil pressure light came on. Luckily for me I was close to an exit so I worked my way slowly to the exit, which had an oil change shop near. At the shop where I get regular oil changes, they told me that my filter had no oil on it. There was gas in my oil. It ran out like water. At the repair shop, they told me that the engine would start, get pressure and then suddenly loose all the oil pressure. They said the only way to fix the problem is to get a new engine for $7,000. I am a college student. I bought a newer car less than one year ago and have been paying a payment of $350 so I wouldn't break down during my transit from school to home to work. The Ford dealership told me that now my car is only worth $5,600 instead of the $17,000 that I owe. I can't get a new car because that much negative equity won't transfer to a new car. If I go get the new engine that engine is going to have the same problem because Ford hasn't fixed the problem. I serviced my car with regular oil changes. I feel that Ford should stand behind their products and make this right. I have no car to get to school or work now. I have a payment of $350. I feel like this is a Lemon car and if Ford won't fix it on their own that a recall should happen to fix a product that could have made me walk on the busy expressway in bad weather, the middle of the night, etc. I'm a young female!!
Mfg Campaign: 11547335
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 60 MPH, the vehicle started to decelerate independently and failed to exceed 30 MPH. The contact stated that the oil pressure and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was taken to an independent mechanic, who confirmed the diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 60 MPH, the vehicle started to decelerate independently and failed to exceed 30 MPH. The contact stated that the oil pressure and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was taken to an independent mechanic, who confirmed the diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 60 MPH, the vehicle started to decelerate independently and failed to exceed 30 MPH. The contact stated that the oil pressure and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was taken to an independent mechanic, who confirmed the diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 106,000.
Mfg Campaign: 11547360
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Low engine oil pressure light came on at around 66,423.04 miles while driving to work. There was very low power in the engine. I had to turn around and head back home before my engine shut down on me. So slowly I drove back home at the risk being stuck in the middle of traffic. My mechanic says that shavings from the timing belt behind the engine clogged up my oil pump. My car’s been off the road for over two months as I don’t have thousands of dollars to fix it.
Corrective Action:
Low engine oil pressure light came on at around 66,423.04 miles while driving to work. There was very low power in the engine. I had to turn around and head back home before my engine shut down on me. So slowly I drove back home at the risk being stuck in the middle of traffic. My mechanic says that shavings from the timing belt behind the engine clogged up my oil pump. My car’s been off the road for over two months as I don’t have thousands of dollars to fix it.
Additional Notes:
Low engine oil pressure light came on at around 66,423.04 miles while driving to work. There was very low power in the engine. I had to turn around and head back home before my engine shut down on me. So slowly I drove back home at the risk being stuck in the middle of traffic. My mechanic says that shavings from the timing belt behind the engine clogged up my oil pump. My car’s been off the road for over two months as I don’t have thousands of dollars to fix it.
Mfg Campaign: 11547138
Recall Date: Sep 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine has failed due to an issue stemming from their oil pump. Some report seeing a low oil level warning lamp on their dash right before they lose power, in some cases while the vehicle is in motion.
Corrective Action:
Engine has failed due to an issue stemming from their oil pump. Some report seeing a low oil level warning lamp on their dash right before they lose power, in some cases while the vehicle is in motion.
Additional Notes:
Engine has failed due to an issue stemming from their oil pump. Some report seeing a low oil level warning lamp on their dash right before they lose power, in some cases while the vehicle is in motion.
Mfg Campaign: 11546752
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The check engine light came on with (what Ford Service stated) and emissions error. Then three days later the check engine light came on along with the low oil pressure warning. The car was not accelerating and had stopped completely when driving on Saturday (the day the all the light come on). Did not drive the car until it my appointment with Ford Service on the following Weds. The service tech stated that the teeth if the oil pump were shredded and that I had metal shaving in the engine. The oil pressure was at 3PSI. That was only three days after the car was seen at the shop.
Corrective Action:
The check engine light came on with (what Ford Service stated) and emissions error. Then three days later the check engine light came on along with the low oil pressure warning. The car was not accelerating and had stopped completely when driving on Saturday (the day the all the light come on). Did not drive the car until it my appointment with Ford Service on the following Weds. The service tech stated that the teeth if the oil pump were shredded and that I had metal shaving in the engine. The oil pressure was at 3PSI. That was only three days after the car was seen at the shop.
Additional Notes:
The check engine light came on with (what Ford Service stated) and emissions error. Then three days later the check engine light came on along with the low oil pressure warning. The car was not accelerating and had stopped completely when driving on Saturday (the day the all the light come on). Did not drive the car until it my appointment with Ford Service on the following Weds. The service tech stated that the teeth if the oil pump were shredded and that I had metal shaving in the engine. The oil pressure was at 3PSI. That was only three days after the car was seen at the shop.
Mfg Campaign: 11546787
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Potential Consequences:
The check engine light came on with (what Ford Service stated) and emissions error. Then three days later the check engine light came on along with the low oil pressure warning. The car was not accelerating and had stopped completely when driving on Saturday (the day the all the light come on). Did not drive the car until it my appointment with Ford Service on the following Weds. The service tech stated that the teeth if the oil pump were shredded and that I had metal shaving in the engine. The oil pressure was at 3PSI. That was only three days after the car was seen at the shop.
Corrective Action:
The check engine light came on with (what Ford Service stated) and emissions error. Then three days later the check engine light came on along with the low oil pressure warning. The car was not accelerating and had stopped completely when driving on Saturday (the day the all the light come on). Did not drive the car until it my appointment with Ford Service on the following Weds. The service tech stated that the teeth if the oil pump were shredded and that I had metal shaving in the engine. The oil pressure was at 3PSI. That was only three days after the car was seen at the shop.
Additional Notes:
The check engine light came on with (what Ford Service stated) and emissions error. Then three days later the check engine light came on along with the low oil pressure warning. The car was not accelerating and had stopped completely when driving on Saturday (the day the all the light come on). Did not drive the car until it my appointment with Ford Service on the following Weds. The service tech stated that the teeth if the oil pump were shredded and that I had metal shaving in the engine. The oil pressure was at 3PSI. That was only three days after the car was seen at the shop.
Mfg Campaign: 11546787
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 70 MPH, there was an abnormal sound coming from the vehicle. The vehicle slowed down and lost motive power. While pulling over, the vehicle shutoff and failed to restart. The oil light illuminated, and the low oil pressure message was displayed. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic and the contact was informed that the oil pump failed and caused engine failure. The mechanic replaced the oil pump. The mechanic completed a compression test, which indicated that the engine needed to be replaced. The mechanic informed the contact that the oil pump belt fractured, the timing chain fractured, the engine belt bent, and the head gasket was blown. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was like NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 72,000.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 70 MPH, there was an abnormal sound coming from the vehicle. The vehicle slowed down and lost motive power. While pulling over, the vehicle shutoff and failed to restart. The oil light illuminated, and the low oil pressure message was displayed. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic and the contact was informed that the oil pump failed and caused engine failure. The mechanic replaced the oil pump. The mechanic completed a compression test, which indicated that the engine needed to be replaced. The mechanic informed the contact that the oil pump belt fractured, the timing chain fractured, the engine belt bent, and the head gasket was blown. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was like NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 72,000.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 70 MPH, there was an abnormal sound coming from the vehicle. The vehicle slowed down and lost motive power. While pulling over, the vehicle shutoff and failed to restart. The oil light illuminated, and the low oil pressure message was displayed. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic and the contact was informed that the oil pump failed and caused engine failure. The mechanic replaced the oil pump. The mechanic completed a compression test, which indicated that the engine needed to be replaced. The mechanic informed the contact that the oil pump belt fractured, the timing chain fractured, the engine belt bent, and the head gasket was blown. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was like NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 72,000.
Mfg Campaign: 11546916
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The 2019 Ford Eco Sport had the loss of oil pressure indicator light turn on all of a sudden. Took to a local mechanic and the oil pressure belt in the engine malfunctioned and is not lubricating the entire engine which could cause the car to freeze up instantly and unexpectantly. It was dangerous to me and others if the car just stopped driving all of a sudden. I stopped driving the car and had it towed to the dealership. The loss of oil pressure light turned on for the first time yesterday 9/26/23. Apparently, this is a common problem for the Eco Sport and the engine is on back order.
Corrective Action:
The 2019 Ford Eco Sport had the loss of oil pressure indicator light turn on all of a sudden. Took to a local mechanic and the oil pressure belt in the engine malfunctioned and is not lubricating the entire engine which could cause the car to freeze up instantly and unexpectantly. It was dangerous to me and others if the car just stopped driving all of a sudden. I stopped driving the car and had it towed to the dealership. The loss of oil pressure light turned on for the first time yesterday 9/26/23. Apparently, this is a common problem for the Eco Sport and the engine is on back order.
Additional Notes:
The 2019 Ford Eco Sport had the loss of oil pressure indicator light turn on all of a sudden. Took to a local mechanic and the oil pressure belt in the engine malfunctioned and is not lubricating the entire engine which could cause the car to freeze up instantly and unexpectantly. It was dangerous to me and others if the car just stopped driving all of a sudden. I stopped driving the car and had it towed to the dealership. The loss of oil pressure light turned on for the first time yesterday 9/26/23. Apparently, this is a common problem for the Eco Sport and the engine is on back order.
Mfg Campaign: 11546969
Recall Date: Sep 27, 2023
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