Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C08
Recall Date: Jan 2, 2019
Consumer Complaints
502 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2019 Ford Ecosport started running rough around the middle of June 2023. I thought it was time for a tune up. The car didn’t display any warning lights on the dashboard. I kept driving it and made a appointment with Firestone for a tuneup and oil change because the oil change was coming due soon. Before I could go to that appointment my car’s engine started making more noise. I called a friend who is an A tech to look at my car. He said yes that this was a known problem with the Ford Ecosport 1.0 engine. The cooling line leaks antifreeze into the engine and causes the problem with the oil pump leading to no oil pressure. He said he could repair the car at 17 hours of labor plus parts if the issue has blown the engine, but until Ford fixes the design issue it will happen again. I have owned my car for a little over a year and the car does not have a warranty left on it. There are class action suits against Ford for this problem, and I am wondering why have they not recalled the vehicle when this is a known issue.
Corrective Action:
My 2019 Ford Ecosport started running rough around the middle of June 2023. I thought it was time for a tune up. The car didn’t display any warning lights on the dashboard. I kept driving it and made a appointment with Firestone for a tuneup and oil change because the oil change was coming due soon. Before I could go to that appointment my car’s engine started making more noise. I called a friend who is an A tech to look at my car. He said yes that this was a known problem with the Ford Ecosport 1.0 engine. The cooling line leaks antifreeze into the engine and causes the problem with the oil pump leading to no oil pressure. He said he could repair the car at 17 hours of labor plus parts if the issue has blown the engine, but until Ford fixes the design issue it will happen again. I have owned my car for a little over a year and the car does not have a warranty left on it. There are class action suits against Ford for this problem, and I am wondering why have they not recalled the vehicle when this is a known issue.
Additional Notes:
My 2019 Ford Ecosport started running rough around the middle of June 2023. I thought it was time for a tune up. The car didn’t display any warning lights on the dashboard. I kept driving it and made a appointment with Firestone for a tuneup and oil change because the oil change was coming due soon. Before I could go to that appointment my car’s engine started making more noise. I called a friend who is an A tech to look at my car. He said yes that this was a known problem with the Ford Ecosport 1.0 engine. The cooling line leaks antifreeze into the engine and causes the problem with the oil pump leading to no oil pressure. He said he could repair the car at 17 hours of labor plus parts if the issue has blown the engine, but until Ford fixes the design issue it will happen again. I have owned my car for a little over a year and the car does not have a warranty left on it. There are class action suits against Ford for this problem, and I am wondering why have they not recalled the vehicle when this is a known issue.
Mfg Campaign: 11532537
Recall Date: Jul 16, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
According to 4 mechanics who said there has to be a recall because The system time chain in the engine has to be replaced but the vehicle has not even reached the mileage to require. They all suspect a recall. Ford dealership- said "they would not do an oil change because the engine could blow up on their guys" The car has been maintained more then regularly through Ford, and never once throughout the service was there any arising issues with the engine during their diagnostics done every 3 weeks.
Corrective Action:
According to 4 mechanics who said there has to be a recall because The system time chain in the engine has to be replaced but the vehicle has not even reached the mileage to require. They all suspect a recall. Ford dealership- said "they would not do an oil change because the engine could blow up on their guys" The car has been maintained more then regularly through Ford, and never once throughout the service was there any arising issues with the engine during their diagnostics done every 3 weeks.
Additional Notes:
According to 4 mechanics who said there has to be a recall because The system time chain in the engine has to be replaced but the vehicle has not even reached the mileage to require. They all suspect a recall. Ford dealership- said "they would not do an oil change because the engine could blow up on their guys" The car has been maintained more then regularly through Ford, and never once throughout the service was there any arising issues with the engine during their diagnostics done every 3 weeks.
Mfg Campaign: 11531964
Recall Date: Jul 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently jerked, and the engine seized. The vehicle was towed to the dealer and diagnosed with fuel injection failure and metal shavings inside the engine. The engine was replaced, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently jerked, and the engine seized. The vehicle was towed to the dealer and diagnosed with fuel injection failure and metal shavings inside the engine. The engine was replaced, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently jerked, and the engine seized. The vehicle was towed to the dealer and diagnosed with fuel injection failure and metal shavings inside the engine. The engine was replaced, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11529569
Recall Date: Jun 29, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car will suddenly slow down. I will be going 65 miles an hour then the car will slow down to 30 miles an hour when attempting to speed up the car will start jerking and the engine will rev, but the car will not go any faster. Then the car will jolt forward unexpectedly.
Corrective Action:
The car will suddenly slow down. I will be going 65 miles an hour then the car will slow down to 30 miles an hour when attempting to speed up the car will start jerking and the engine will rev, but the car will not go any faster. Then the car will jolt forward unexpectedly.
Additional Notes:
The car will suddenly slow down. I will be going 65 miles an hour then the car will slow down to 30 miles an hour when attempting to speed up the car will start jerking and the engine will rev, but the car will not go any faster. Then the car will jolt forward unexpectedly.
Mfg Campaign: 11529584
Recall Date: Jun 29, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It began with having issues with power window sometimes not going up or down, then I started to have problems with the compass on the car always pointing north, then the car lost access to bluetooth and the sync 3 system refused to update. From there the issue with the radio not coming on started and was advised to do master reset, soft reset, then hard reset. Did this multiple times and now the display no longer comes on at all. I have lost the ability of my rear camera, cannot use USB ports and 12v. I have no access to radio, bluetooth, carplay of any kind, went to the dealer about it and they said the APIM module is bad and it will cost around $4,000 to replace. That is ridiculous. This car has been nothing but trouble since about 2 weeks after the warranty expired. I cannot afford to get the thing repaired and am too underwater on the loan to trade it in for a new car. I will never buy a ford again and I've been buying cars from ford for 13 years. This issue needs to have a recall because I have read thousands of reviews about this same issue.
Corrective Action:
It began with having issues with power window sometimes not going up or down, then I started to have problems with the compass on the car always pointing north, then the car lost access to bluetooth and the sync 3 system refused to update. From there the issue with the radio not coming on started and was advised to do master reset, soft reset, then hard reset. Did this multiple times and now the display no longer comes on at all. I have lost the ability of my rear camera, cannot use USB ports and 12v. I have no access to radio, bluetooth, carplay of any kind, went to the dealer about it and they said the APIM module is bad and it will cost around $4,000 to replace. That is ridiculous. This car has been nothing but trouble since about 2 weeks after the warranty expired. I cannot afford to get the thing repaired and am too underwater on the loan to trade it in for a new car. I will never buy a ford again and I've been buying cars from ford for 13 years. This issue needs to have a recall because I have read thousands of reviews about this same issue.
Additional Notes:
It began with having issues with power window sometimes not going up or down, then I started to have problems with the compass on the car always pointing north, then the car lost access to bluetooth and the sync 3 system refused to update. From there the issue with the radio not coming on started and was advised to do master reset, soft reset, then hard reset. Did this multiple times and now the display no longer comes on at all. I have lost the ability of my rear camera, cannot use USB ports and 12v. I have no access to radio, bluetooth, carplay of any kind, went to the dealer about it and they said the APIM module is bad and it will cost around $4,000 to replace. That is ridiculous. This car has been nothing but trouble since about 2 weeks after the warranty expired. I cannot afford to get the thing repaired and am too underwater on the loan to trade it in for a new car. I will never buy a ford again and I've been buying cars from ford for 13 years. This issue needs to have a recall because I have read thousands of reviews about this same issue.
Mfg Campaign: 11527413
Recall Date: Jun 16, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
It began with having issues with power window sometimes not going up or down, then I started to have problems with the compass on the car always pointing north, then the car lost access to bluetooth and the sync 3 system refused to update. From there the issue with the radio not coming on started and was advised to do master reset, soft reset, then hard reset. Did this multiple times and now the display no longer comes on at all. I have lost the ability of my rear camera, cannot use USB ports and 12v. I have no access to radio, bluetooth, carplay of any kind, went to the dealer about it and they said the APIM module is bad and it will cost around $4,000 to replace. That is ridiculous. This car has been nothing but trouble since about 2 weeks after the warranty expired. I cannot afford to get the thing repaired and am too underwater on the loan to trade it in for a new car. I will never buy a ford again and I've been buying cars from ford for 13 years. This issue needs to have a recall because I have read thousands of reviews about this same issue.
Corrective Action:
It began with having issues with power window sometimes not going up or down, then I started to have problems with the compass on the car always pointing north, then the car lost access to bluetooth and the sync 3 system refused to update. From there the issue with the radio not coming on started and was advised to do master reset, soft reset, then hard reset. Did this multiple times and now the display no longer comes on at all. I have lost the ability of my rear camera, cannot use USB ports and 12v. I have no access to radio, bluetooth, carplay of any kind, went to the dealer about it and they said the APIM module is bad and it will cost around $4,000 to replace. That is ridiculous. This car has been nothing but trouble since about 2 weeks after the warranty expired. I cannot afford to get the thing repaired and am too underwater on the loan to trade it in for a new car. I will never buy a ford again and I've been buying cars from ford for 13 years. This issue needs to have a recall because I have read thousands of reviews about this same issue.
Additional Notes:
It began with having issues with power window sometimes not going up or down, then I started to have problems with the compass on the car always pointing north, then the car lost access to bluetooth and the sync 3 system refused to update. From there the issue with the radio not coming on started and was advised to do master reset, soft reset, then hard reset. Did this multiple times and now the display no longer comes on at all. I have lost the ability of my rear camera, cannot use USB ports and 12v. I have no access to radio, bluetooth, carplay of any kind, went to the dealer about it and they said the APIM module is bad and it will cost around $4,000 to replace. That is ridiculous. This car has been nothing but trouble since about 2 weeks after the warranty expired. I cannot afford to get the thing repaired and am too underwater on the loan to trade it in for a new car. I will never buy a ford again and I've been buying cars from ford for 13 years. This issue needs to have a recall because I have read thousands of reviews about this same issue.
Mfg Campaign: 11527413
Recall Date: Jun 16, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving home from work, the low engine oil pressure light came on. I immediately pulled over and checked the oil. There’s plenty. I continue to drive and start hearing a knocking sound. My check engine light is now illuminated as well as low engine oil light and the wrench and the display says SEE MANUAL. I parked. I’m being told my mechanic that the engine needs to be replaced. This happened at 67,000+ miles.
Corrective Action:
While driving home from work, the low engine oil pressure light came on. I immediately pulled over and checked the oil. There’s plenty. I continue to drive and start hearing a knocking sound. My check engine light is now illuminated as well as low engine oil light and the wrench and the display says SEE MANUAL. I parked. I’m being told my mechanic that the engine needs to be replaced. This happened at 67,000+ miles.
Additional Notes:
While driving home from work, the low engine oil pressure light came on. I immediately pulled over and checked the oil. There’s plenty. I continue to drive and start hearing a knocking sound. My check engine light is now illuminated as well as low engine oil light and the wrench and the display says SEE MANUAL. I parked. I’m being told my mechanic that the engine needs to be replaced. This happened at 67,000+ miles.
Mfg Campaign: 11517295
Recall Date: Apr 16, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine had felt off for a couple days it as if it had bad gas or something. Since no warning lights were illuminated I was trying to keep a close eye on it. Then on my way home from work the oil pressure light came on. I pulled the vehicle over and got it towed to the dealership. Just paid $170 for diagnosis to be told the dealership quoted 7275.39 replace the engine among other parts(other things that could have messed up with the loss of oil pressure & labor before tax. I still owe approx. $6000 on the vehicle. the vehicle had approx. 69,000 miles but under 70,000. How is this a thing? How can a vehicle fail that fast without warning? I was luckier than some that I have seen with the same issue when reviewing what has happened. I think premature engine failure without warning is pretty dangerous It was very scary at 60mph with not shoulder to pull over with. How is this such a widespread problem with no recall? I reached out to Ford Customer Service to see if they would offer any assistance since it was so close to powertrain and was denied. Now I have a 2019 car with less than 70K miles that is costing me money that almost got me killed when it broke down with no Failed with no warning? So many stories similar to my owe when I read the complaints, every one as if it was coming from me! Ford has to be held accountable!!!!
Corrective Action:
Engine had felt off for a couple days it as if it had bad gas or something. Since no warning lights were illuminated I was trying to keep a close eye on it. Then on my way home from work the oil pressure light came on. I pulled the vehicle over and got it towed to the dealership. Just paid $170 for diagnosis to be told the dealership quoted 7275.39 replace the engine among other parts(other things that could have messed up with the loss of oil pressure & labor before tax. I still owe approx. $6000 on the vehicle. the vehicle had approx. 69,000 miles but under 70,000. How is this a thing? How can a vehicle fail that fast without warning? I was luckier than some that I have seen with the same issue when reviewing what has happened. I think premature engine failure without warning is pretty dangerous It was very scary at 60mph with not shoulder to pull over with. How is this such a widespread problem with no recall? I reached out to Ford Customer Service to see if they would offer any assistance since it was so close to powertrain and was denied. Now I have a 2019 car with less than 70K miles that is costing me money that almost got me killed when it broke down with no Failed with no warning? So many stories similar to my owe when I read the complaints, every one as if it was coming from me! Ford has to be held accountable!!!!
Additional Notes:
Engine had felt off for a couple days it as if it had bad gas or something. Since no warning lights were illuminated I was trying to keep a close eye on it. Then on my way home from work the oil pressure light came on. I pulled the vehicle over and got it towed to the dealership. Just paid $170 for diagnosis to be told the dealership quoted 7275.39 replace the engine among other parts(other things that could have messed up with the loss of oil pressure & labor before tax. I still owe approx. $6000 on the vehicle. the vehicle had approx. 69,000 miles but under 70,000. How is this a thing? How can a vehicle fail that fast without warning? I was luckier than some that I have seen with the same issue when reviewing what has happened. I think premature engine failure without warning is pretty dangerous It was very scary at 60mph with not shoulder to pull over with. How is this such a widespread problem with no recall? I reached out to Ford Customer Service to see if they would offer any assistance since it was so close to powertrain and was denied. Now I have a 2019 car with less than 70K miles that is costing me money that almost got me killed when it broke down with no Failed with no warning? So many stories similar to my owe when I read the complaints, every one as if it was coming from me! Ford has to be held accountable!!!!
Mfg Campaign: 11517152
Recall Date: Apr 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was towed to the dealer, who informed the contact that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 74,000.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was towed to the dealer, who informed the contact that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 74,000.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was towed to the dealer, who informed the contact that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 74,000.
Mfg Campaign: 11514669
Recall Date: Mar 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated while driving approximately 60 MPH, the "check engine" warning light illuminated, and the vehicle started losing motive power. The contact attempted to depress the accelerator pedal and the vehicle failed to respond. The contact steered the vehicle to the side of the highway and then the vehicle stalled. The contact stated that the power steering, brakes, and instrument panel remained operable. The contact stopped the vehicle and shifted into park(P). The contact made several attempts to restart the vehicle however, the vehicle failed to start. The contact stated that the gear shift lever remained in park (P) while attempting to shift and restart the vehicle in neutral(N). The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated while driving approximately 60 MPH, the "check engine" warning light illuminated, and the vehicle started losing motive power. The contact attempted to depress the accelerator pedal and the vehicle failed to respond. The contact steered the vehicle to the side of the highway and then the vehicle stalled. The contact stated that the power steering, brakes, and instrument panel remained operable. The contact stopped the vehicle and shifted into park(P). The contact made several attempts to restart the vehicle however, the vehicle failed to start. The contact stated that the gear shift lever remained in park (P) while attempting to shift and restart the vehicle in neutral(N). The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated while driving approximately 60 MPH, the "check engine" warning light illuminated, and the vehicle started losing motive power. The contact attempted to depress the accelerator pedal and the vehicle failed to respond. The contact steered the vehicle to the side of the highway and then the vehicle stalled. The contact stated that the power steering, brakes, and instrument panel remained operable. The contact stopped the vehicle and shifted into park(P). The contact made several attempts to restart the vehicle however, the vehicle failed to start. The contact stated that the gear shift lever remained in park (P) while attempting to shift and restart the vehicle in neutral(N). The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000. The VIN was not available.
Mfg Campaign: 11513204
Recall Date: Mar 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated while driving approximately 60 MPH, the "check engine" warning light illuminated, and the vehicle started losing motive power. The contact attempted to depress the accelerator pedal and the vehicle failed to respond. The contact steered the vehicle to the side of the highway and then the vehicle stalled. The contact stated that the power steering, brakes, and instrument panel remained operable. The contact stopped the vehicle and shifted into park(P). The contact made several attempts to restart the vehicle however, the vehicle failed to start. The contact stated that the gear shift lever remained in park (P) while attempting to shift and restart the vehicle in neutral(N). The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated while driving approximately 60 MPH, the "check engine" warning light illuminated, and the vehicle started losing motive power. The contact attempted to depress the accelerator pedal and the vehicle failed to respond. The contact steered the vehicle to the side of the highway and then the vehicle stalled. The contact stated that the power steering, brakes, and instrument panel remained operable. The contact stopped the vehicle and shifted into park(P). The contact made several attempts to restart the vehicle however, the vehicle failed to start. The contact stated that the gear shift lever remained in park (P) while attempting to shift and restart the vehicle in neutral(N). The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated while driving approximately 60 MPH, the "check engine" warning light illuminated, and the vehicle started losing motive power. The contact attempted to depress the accelerator pedal and the vehicle failed to respond. The contact steered the vehicle to the side of the highway and then the vehicle stalled. The contact stated that the power steering, brakes, and instrument panel remained operable. The contact stopped the vehicle and shifted into park(P). The contact made several attempts to restart the vehicle however, the vehicle failed to start. The contact stated that the gear shift lever remained in park (P) while attempting to shift and restart the vehicle in neutral(N). The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000. The VIN was not available.
Mfg Campaign: 11513204
Recall Date: Mar 22, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving when my oil light came on. I traveled approximately 6 miles and stopped. I checked my oil and still had some in the reserve so I traveled on. I called a repair shop and was on my way there when my engine light came on and i lost power. Now I am being told i have to replace my engine. It only has 64K miles.
Corrective Action:
I was driving when my oil light came on. I traveled approximately 6 miles and stopped. I checked my oil and still had some in the reserve so I traveled on. I called a repair shop and was on my way there when my engine light came on and i lost power. Now I am being told i have to replace my engine. It only has 64K miles.
Additional Notes:
I was driving when my oil light came on. I traveled approximately 6 miles and stopped. I checked my oil and still had some in the reserve so I traveled on. I called a repair shop and was on my way there when my engine light came on and i lost power. Now I am being told i have to replace my engine. It only has 64K miles.
Mfg Campaign: 11512415
Recall Date: Mar 17, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at various speeds, the vehicle was jerking with the "Reduce Engine Power" message and wrench warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the thermostat housing and engine block thermostat needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at various speeds, the vehicle was jerking with the "Reduce Engine Power" message and wrench warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the thermostat housing and engine block thermostat needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at various speeds, the vehicle was jerking with the "Reduce Engine Power" message and wrench warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the thermostat housing and engine block thermostat needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
Mfg Campaign: 11512429
Recall Date: Mar 17, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated when he started the vehicle the "low oil pressure" light was illuminated. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the engine needed to be replaced due to a failure of the oil pump. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and became aware that there were numerous complaints on the NHTSA website about the "low oil pressure" failure and subsequent engine damage. The failure mileage was approximately 91,000.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated when he started the vehicle the "low oil pressure" light was illuminated. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the engine needed to be replaced due to a failure of the oil pump. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and became aware that there were numerous complaints on the NHTSA website about the "low oil pressure" failure and subsequent engine damage. The failure mileage was approximately 91,000.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated when he started the vehicle the "low oil pressure" light was illuminated. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the engine needed to be replaced due to a failure of the oil pump. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and became aware that there were numerous complaints on the NHTSA website about the "low oil pressure" failure and subsequent engine damage. The failure mileage was approximately 91,000.
Mfg Campaign: 11511755
Recall Date: Mar 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving my 2019 ford ecosport start to make noise and a message saying loss of engine oil pressure came on. I have been told that it is do to a broken oil pump belt tensioner and that the motor is now locked up and hasto be replaced. The vehicle was manufactured in February 2019 and if you look at MC-10198600-0001.pdf 71.344KB you will find that this is a now issue that ford is refusing to pay to fix.
Corrective Action:
While driving my 2019 ford ecosport start to make noise and a message saying loss of engine oil pressure came on. I have been told that it is do to a broken oil pump belt tensioner and that the motor is now locked up and hasto be replaced. The vehicle was manufactured in February 2019 and if you look at MC-10198600-0001.pdf 71.344KB you will find that this is a now issue that ford is refusing to pay to fix.
Additional Notes:
While driving my 2019 ford ecosport start to make noise and a message saying loss of engine oil pressure came on. I have been told that it is do to a broken oil pump belt tensioner and that the motor is now locked up and hasto be replaced. The vehicle was manufactured in February 2019 and if you look at MC-10198600-0001.pdf 71.344KB you will find that this is a now issue that ford is refusing to pay to fix.
Mfg Campaign: 11510632
Recall Date: Mar 7, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my 2019 ford ecosport start to make noise and a message saying loss of engine oil pressure came on. I have been told that it is do to a broken oil pump belt tensioner and that the motor is now locked up and hasto be replaced. The vehicle was manufactured in February 2019 and if you look at MC-10198600-0001.pdf 71.344KB you will find that this is a now issue that ford is refusing to pay to fix.
Corrective Action:
While driving my 2019 ford ecosport start to make noise and a message saying loss of engine oil pressure came on. I have been told that it is do to a broken oil pump belt tensioner and that the motor is now locked up and hasto be replaced. The vehicle was manufactured in February 2019 and if you look at MC-10198600-0001.pdf 71.344KB you will find that this is a now issue that ford is refusing to pay to fix.
Additional Notes:
While driving my 2019 ford ecosport start to make noise and a message saying loss of engine oil pressure came on. I have been told that it is do to a broken oil pump belt tensioner and that the motor is now locked up and hasto be replaced. The vehicle was manufactured in February 2019 and if you look at MC-10198600-0001.pdf 71.344KB you will find that this is a now issue that ford is refusing to pay to fix.
Mfg Campaign: 11510632
Recall Date: Mar 7, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
Door latch for rear tailgate. While traveling the warning light would come on and tell me the tailgate was open. Each time this happened I’d pull over to find the tailgate was not shut tight for no reason. This happened about 4 times. Recently The rear latch was stuck so I couldn’t close the door This happened 2 times.The second time I had to tie a rope to keep it closed. My mechanic told me that the latch mechanism needs to be replaced. The eco sport goes in for repair 3/8. I do not have repair documentation as of this complaint.
Corrective Action:
Door latch for rear tailgate. While traveling the warning light would come on and tell me the tailgate was open. Each time this happened I’d pull over to find the tailgate was not shut tight for no reason. This happened about 4 times. Recently The rear latch was stuck so I couldn’t close the door This happened 2 times.The second time I had to tie a rope to keep it closed. My mechanic told me that the latch mechanism needs to be replaced. The eco sport goes in for repair 3/8. I do not have repair documentation as of this complaint.
Additional Notes:
Door latch for rear tailgate. While traveling the warning light would come on and tell me the tailgate was open. Each time this happened I’d pull over to find the tailgate was not shut tight for no reason. This happened about 4 times. Recently The rear latch was stuck so I couldn’t close the door This happened 2 times.The second time I had to tie a rope to keep it closed. My mechanic told me that the latch mechanism needs to be replaced. The eco sport goes in for repair 3/8. I do not have repair documentation as of this complaint.
Mfg Campaign: 11509592
Recall Date: Feb 28, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The loss of engine oil pressure light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the oil belt tensioner failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 50,000. The contact stated that the ecoboost had been replaced several times and the motor had been looked at multiple times also. Never was he told that the oil pump was the issue all along.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The loss of engine oil pressure light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the oil belt tensioner failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 50,000. The contact stated that the ecoboost had been replaced several times and the motor had been looked at multiple times also. Never was he told that the oil pump was the issue all along.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The loss of engine oil pressure light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the oil belt tensioner failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 50,000. The contact stated that the ecoboost had been replaced several times and the motor had been looked at multiple times also. Never was he told that the oil pump was the issue all along.
Mfg Campaign: 11505788
Recall Date: Feb 6, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Low oil pressure light came on while driving. I had to pull over immediately after have looked at it is caused by a belt and the whole motor will have to be replaced. This car was manufactured in February 2019 and this is a know issue by ford that should have been communicated to consumers if you look up SSM4920
Corrective Action:
Low oil pressure light came on while driving. I had to pull over immediately after have looked at it is caused by a belt and the whole motor will have to be replaced. This car was manufactured in February 2019 and this is a know issue by ford that should have been communicated to consumers if you look up SSM4920
Additional Notes:
Low oil pressure light came on while driving. I had to pull over immediately after have looked at it is caused by a belt and the whole motor will have to be replaced. This car was manufactured in February 2019 and this is a know issue by ford that should have been communicated to consumers if you look up SSM4920
Mfg Campaign: 11505681
Recall Date: Feb 5, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated while operating the vehicle, the oil warning light illuminated and the message "low oil pressure" flashed on and off. The contact was advised to immediately stop driving the vehicle. The vehicle was later diagnosed by an independent mechanic who determined that the engine had failed. The vehicle was later towed to the local dealer who confirmed the engine had failed along with the turbo charger and both needed to be replaced. The vehicle was not yet repaired. The VIN was not available. The failure mileage was 94,300.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated while operating the vehicle, the oil warning light illuminated and the message "low oil pressure" flashed on and off. The contact was advised to immediately stop driving the vehicle. The vehicle was later diagnosed by an independent mechanic who determined that the engine had failed. The vehicle was later towed to the local dealer who confirmed the engine had failed along with the turbo charger and both needed to be replaced. The vehicle was not yet repaired. The VIN was not available. The failure mileage was 94,300.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated while operating the vehicle, the oil warning light illuminated and the message "low oil pressure" flashed on and off. The contact was advised to immediately stop driving the vehicle. The vehicle was later diagnosed by an independent mechanic who determined that the engine had failed. The vehicle was later towed to the local dealer who confirmed the engine had failed along with the turbo charger and both needed to be replaced. The vehicle was not yet repaired. The VIN was not available. The failure mileage was 94,300.
Mfg Campaign: 11502433
Recall Date: Jan 18, 2023
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