Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C08
Recall Date: Jan 2, 2019
Consumer Complaints
502 ComplaintsFord Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, SHE NOTICED THAT THE REAR TIRES ON THE VEHICLE WERE FLAT WITH METAL WIRES PROTRUDING FROM THE TIRES. THE TIRES WERE WORN FROM THE INSIDE. THE CONTACT HAD THE VEHICLE TOWED TO ELDER FORD (777 JOHN R RD, TROY, MI 48083, (888) 467-5023) WHO INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY IMPROPER VEHICLE MAINTENANCE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, SHE NOTICED THAT THE REAR TIRES ON THE VEHICLE WERE FLAT WITH METAL WIRES PROTRUDING FROM THE TIRES. THE TIRES WERE WORN FROM THE INSIDE. THE CONTACT HAD THE VEHICLE TOWED TO ELDER FORD (777 JOHN R RD, TROY, MI 48083, (888) 467-5023) WHO INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY IMPROPER VEHICLE MAINTENANCE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, SHE NOTICED THAT THE REAR TIRES ON THE VEHICLE WERE FLAT WITH METAL WIRES PROTRUDING FROM THE TIRES. THE TIRES WERE WORN FROM THE INSIDE. THE CONTACT HAD THE VEHICLE TOWED TO ELDER FORD (777 JOHN R RD, TROY, MI 48083, (888) 467-5023) WHO INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY IMPROPER VEHICLE MAINTENANCE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11416297
Recall Date: May 12, 2021
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, SHE NOTICED THAT THE REAR TIRES ON THE VEHICLE WERE FLAT WITH METAL WIRES PROTRUDING FROM THE TIRES. THE TIRES WERE WORN FROM THE INSIDE. THE CONTACT HAD THE VEHICLE TOWED TO ELDER FORD (777 JOHN R RD, TROY, MI 48083, (888) 467-5023) WHO INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY IMPROPER VEHICLE MAINTENANCE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, SHE NOTICED THAT THE REAR TIRES ON THE VEHICLE WERE FLAT WITH METAL WIRES PROTRUDING FROM THE TIRES. THE TIRES WERE WORN FROM THE INSIDE. THE CONTACT HAD THE VEHICLE TOWED TO ELDER FORD (777 JOHN R RD, TROY, MI 48083, (888) 467-5023) WHO INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY IMPROPER VEHICLE MAINTENANCE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, SHE NOTICED THAT THE REAR TIRES ON THE VEHICLE WERE FLAT WITH METAL WIRES PROTRUDING FROM THE TIRES. THE TIRES WERE WORN FROM THE INSIDE. THE CONTACT HAD THE VEHICLE TOWED TO ELDER FORD (777 JOHN R RD, TROY, MI 48083, (888) 467-5023) WHO INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY IMPROPER VEHICLE MAINTENANCE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11416297
Recall Date: May 12, 2021
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB
Corrective Action:
2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB
Additional Notes:
2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB
Mfg Campaign: 11405877
Recall Date: Mar 31, 2021
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB
Corrective Action:
2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB
Additional Notes:
2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB
Mfg Campaign: 11405877
Recall Date: Mar 31, 2021
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB
Corrective Action:
2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB
Additional Notes:
2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB
Mfg Campaign: 11405877
Recall Date: Mar 31, 2021
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
I WAS DRIVING AND TIRE BLEW OUT ON 11/2/2020 AND THE SAME THING HAPPEN ON 03/12/2021. DEALERSHIP DOES NOT WANT TO TAKE RESPONSIBILITY AND COVERING IT UP BY PHOTOSHOPPING SOMEONE ELSE TIRE SCAMMING CUSTOMERS OUT THERE MONEY SAYING CUSTOMERS RAN OVER A NAIL SO CUSTOMERS CAN PAY MONEY. YOU CAN TELL THE DIFFERENCE THAT THE PICTURE DEALERSHIP TOOK AND MY ORIGINAL TIRES. MY TIRES SPECIFICALLY STATES BRIDGESTONE AND DEALERSHIP BLURRED THE TIRE OUT AND PHOTOSHOPPED. I WAS PUT IN HARM'S WAY TWICE AND COULD HAVE LOST MY LIFE. SECOND TIME TIRE EXPLODED I WAS GOING 60 MPH ON HIGHWAY HAD 23,000 MILES ON VEHICLE.
Corrective Action:
I WAS DRIVING AND TIRE BLEW OUT ON 11/2/2020 AND THE SAME THING HAPPEN ON 03/12/2021. DEALERSHIP DOES NOT WANT TO TAKE RESPONSIBILITY AND COVERING IT UP BY PHOTOSHOPPING SOMEONE ELSE TIRE SCAMMING CUSTOMERS OUT THERE MONEY SAYING CUSTOMERS RAN OVER A NAIL SO CUSTOMERS CAN PAY MONEY. YOU CAN TELL THE DIFFERENCE THAT THE PICTURE DEALERSHIP TOOK AND MY ORIGINAL TIRES. MY TIRES SPECIFICALLY STATES BRIDGESTONE AND DEALERSHIP BLURRED THE TIRE OUT AND PHOTOSHOPPED. I WAS PUT IN HARM'S WAY TWICE AND COULD HAVE LOST MY LIFE. SECOND TIME TIRE EXPLODED I WAS GOING 60 MPH ON HIGHWAY HAD 23,000 MILES ON VEHICLE.
Additional Notes:
I WAS DRIVING AND TIRE BLEW OUT ON 11/2/2020 AND THE SAME THING HAPPEN ON 03/12/2021. DEALERSHIP DOES NOT WANT TO TAKE RESPONSIBILITY AND COVERING IT UP BY PHOTOSHOPPING SOMEONE ELSE TIRE SCAMMING CUSTOMERS OUT THERE MONEY SAYING CUSTOMERS RAN OVER A NAIL SO CUSTOMERS CAN PAY MONEY. YOU CAN TELL THE DIFFERENCE THAT THE PICTURE DEALERSHIP TOOK AND MY ORIGINAL TIRES. MY TIRES SPECIFICALLY STATES BRIDGESTONE AND DEALERSHIP BLURRED THE TIRE OUT AND PHOTOSHOPPED. I WAS PUT IN HARM'S WAY TWICE AND COULD HAVE LOST MY LIFE. SECOND TIME TIRE EXPLODED I WAS GOING 60 MPH ON HIGHWAY HAD 23,000 MILES ON VEHICLE.
Mfg Campaign: 11403409
Recall Date: Mar 16, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.
Corrective Action:
I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.
Additional Notes:
I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.
Mfg Campaign: 11351642
Recall Date: Aug 27, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.
Corrective Action:
I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.
Additional Notes:
I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.
Mfg Campaign: 11351642
Recall Date: Aug 27, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.
Corrective Action:
I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.
Additional Notes:
I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.
Mfg Campaign: 11351642
Recall Date: Aug 27, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED VEHICLE OCTOBER 2019 AND ASKED PREOWNED DEALERSHIP THE NEXT DAY I PURCHASED ABOUT THE ISSUE I HAVE: MY VEHICLE HAS DELAYED ACCELERATION AND JERKS ITS WAY THROUGH GEARS WHEN I AM MOVING AT STOP LIGHT OR BACKING UP FROM PARKING SPACE. ALSO STEERING GEAR SHAKES AND ASKED THEM IF IT WAS AN ALIGNMENT ISSUE BUT THEY SAID NOTHING WAS WRONG WITH IT.
Corrective Action:
I PURCHASED VEHICLE OCTOBER 2019 AND ASKED PREOWNED DEALERSHIP THE NEXT DAY I PURCHASED ABOUT THE ISSUE I HAVE: MY VEHICLE HAS DELAYED ACCELERATION AND JERKS ITS WAY THROUGH GEARS WHEN I AM MOVING AT STOP LIGHT OR BACKING UP FROM PARKING SPACE. ALSO STEERING GEAR SHAKES AND ASKED THEM IF IT WAS AN ALIGNMENT ISSUE BUT THEY SAID NOTHING WAS WRONG WITH IT.
Additional Notes:
I PURCHASED VEHICLE OCTOBER 2019 AND ASKED PREOWNED DEALERSHIP THE NEXT DAY I PURCHASED ABOUT THE ISSUE I HAVE: MY VEHICLE HAS DELAYED ACCELERATION AND JERKS ITS WAY THROUGH GEARS WHEN I AM MOVING AT STOP LIGHT OR BACKING UP FROM PARKING SPACE. ALSO STEERING GEAR SHAKES AND ASKED THEM IF IT WAS AN ALIGNMENT ISSUE BUT THEY SAID NOTHING WAS WRONG WITH IT.
Mfg Campaign: 11342915
Recall Date: Aug 3, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED VEHICLE OCTOBER 2019 AND ASKED PREOWNED DEALERSHIP THE NEXT DAY I PURCHASED ABOUT THE ISSUE I HAVE: MY VEHICLE HAS DELAYED ACCELERATION AND JERKS ITS WAY THROUGH GEARS WHEN I AM MOVING AT STOP LIGHT OR BACKING UP FROM PARKING SPACE. ALSO STEERING GEAR SHAKES AND ASKED THEM IF IT WAS AN ALIGNMENT ISSUE BUT THEY SAID NOTHING WAS WRONG WITH IT.
Corrective Action:
I PURCHASED VEHICLE OCTOBER 2019 AND ASKED PREOWNED DEALERSHIP THE NEXT DAY I PURCHASED ABOUT THE ISSUE I HAVE: MY VEHICLE HAS DELAYED ACCELERATION AND JERKS ITS WAY THROUGH GEARS WHEN I AM MOVING AT STOP LIGHT OR BACKING UP FROM PARKING SPACE. ALSO STEERING GEAR SHAKES AND ASKED THEM IF IT WAS AN ALIGNMENT ISSUE BUT THEY SAID NOTHING WAS WRONG WITH IT.
Additional Notes:
I PURCHASED VEHICLE OCTOBER 2019 AND ASKED PREOWNED DEALERSHIP THE NEXT DAY I PURCHASED ABOUT THE ISSUE I HAVE: MY VEHICLE HAS DELAYED ACCELERATION AND JERKS ITS WAY THROUGH GEARS WHEN I AM MOVING AT STOP LIGHT OR BACKING UP FROM PARKING SPACE. ALSO STEERING GEAR SHAKES AND ASKED THEM IF IT WAS AN ALIGNMENT ISSUE BUT THEY SAID NOTHING WAS WRONG WITH IT.
Mfg Campaign: 11342915
Recall Date: Aug 3, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .
Corrective Action:
NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .
Additional Notes:
NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .
Mfg Campaign: 11337239
Recall Date: Jul 2, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .
Corrective Action:
NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .
Additional Notes:
NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .
Mfg Campaign: 11337239
Recall Date: Jul 2, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .
Corrective Action:
NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .
Additional Notes:
NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .
Mfg Campaign: 11337239
Recall Date: Jul 2, 2020
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
THE FRONT SEAT FRAMES MAY HAVE BEEN IMPROPERLY WELDED WHICH CAN HEIGHTENED THE POTENTIALITY OF HARM CAUSED TO A PERSON INVOLVED IN A CRASH. CARS.COM IS STATING THAT A RECALL IS IN EFFECT. NHTSA IS STATING THAT 1 RECALL DOES EXIST. KELLY BLUE BLUE BOOK IS STATING THAT A RECALL HAS BEEN MADE BUT THAT IT DOESN'T PERTAIN TO MY SPECIFIC VEHICLE. NOTHING HAS HAPPENED YET, BUT ROD FROM LARRY H. MILLER FORD IN MESA, AZ STATES THAT THERE COULD BE A PROBLEM WITHIN THE FUTURE. CARS.COM STATES THAT THE NHTSA RECALL NUMBER IS 19V023000 WITH A RECALL DATE OF 01/02/2019 AND THAT THE COMPONENT EFFECTED IS SEATS. THE SITES' DOMAINS USED TO VERIFY STATEMENTS MADE IN THIS COMMUNICATION ARE HTTPS://WWW.CARS.COM/RESEARCH/FORD-ECOSPORT-2019/RECALLS/?ZC=85017 HTTPS://WWW.KBB.COM/FORD/ECOSPORT/2019/RECALL/ AND HTTPS://WWW.NHTSA.GOV/VEHICLE/2019/FORD/ECOSPORT/SUV/AWD *DT *LN CONSUMER STATED WHEN BRAKES WERE DEPRESSED IT MADE A HIGH PITCH SCREECHING SOUND. ALSO, TIRE INDICATOR LIGHT WOULD NOT COME ON EVEN THOUGH TIRE PSI REACHED 27 OR 28.*JB CONSUMER HAS STATED THAT THE VEHICLE HAS TRADED IN.*AS
Corrective Action:
THE FRONT SEAT FRAMES MAY HAVE BEEN IMPROPERLY WELDED WHICH CAN HEIGHTENED THE POTENTIALITY OF HARM CAUSED TO A PERSON INVOLVED IN A CRASH. CARS.COM IS STATING THAT A RECALL IS IN EFFECT. NHTSA IS STATING THAT 1 RECALL DOES EXIST. KELLY BLUE BLUE BOOK IS STATING THAT A RECALL HAS BEEN MADE BUT THAT IT DOESN'T PERTAIN TO MY SPECIFIC VEHICLE. NOTHING HAS HAPPENED YET, BUT ROD FROM LARRY H. MILLER FORD IN MESA, AZ STATES THAT THERE COULD BE A PROBLEM WITHIN THE FUTURE. CARS.COM STATES THAT THE NHTSA RECALL NUMBER IS 19V023000 WITH A RECALL DATE OF 01/02/2019 AND THAT THE COMPONENT EFFECTED IS SEATS. THE SITES' DOMAINS USED TO VERIFY STATEMENTS MADE IN THIS COMMUNICATION ARE HTTPS://WWW.CARS.COM/RESEARCH/FORD-ECOSPORT-2019/RECALLS/?ZC=85017 HTTPS://WWW.KBB.COM/FORD/ECOSPORT/2019/RECALL/ AND HTTPS://WWW.NHTSA.GOV/VEHICLE/2019/FORD/ECOSPORT/SUV/AWD *DT *LN CONSUMER STATED WHEN BRAKES WERE DEPRESSED IT MADE A HIGH PITCH SCREECHING SOUND. ALSO, TIRE INDICATOR LIGHT WOULD NOT COME ON EVEN THOUGH TIRE PSI REACHED 27 OR 28.*JB CONSUMER HAS STATED THAT THE VEHICLE HAS TRADED IN.*AS
Additional Notes:
THE FRONT SEAT FRAMES MAY HAVE BEEN IMPROPERLY WELDED WHICH CAN HEIGHTENED THE POTENTIALITY OF HARM CAUSED TO A PERSON INVOLVED IN A CRASH. CARS.COM IS STATING THAT A RECALL IS IN EFFECT. NHTSA IS STATING THAT 1 RECALL DOES EXIST. KELLY BLUE BLUE BOOK IS STATING THAT A RECALL HAS BEEN MADE BUT THAT IT DOESN'T PERTAIN TO MY SPECIFIC VEHICLE. NOTHING HAS HAPPENED YET, BUT ROD FROM LARRY H. MILLER FORD IN MESA, AZ STATES THAT THERE COULD BE A PROBLEM WITHIN THE FUTURE. CARS.COM STATES THAT THE NHTSA RECALL NUMBER IS 19V023000 WITH A RECALL DATE OF 01/02/2019 AND THAT THE COMPONENT EFFECTED IS SEATS. THE SITES' DOMAINS USED TO VERIFY STATEMENTS MADE IN THIS COMMUNICATION ARE HTTPS://WWW.CARS.COM/RESEARCH/FORD-ECOSPORT-2019/RECALLS/?ZC=85017 HTTPS://WWW.KBB.COM/FORD/ECOSPORT/2019/RECALL/ AND HTTPS://WWW.NHTSA.GOV/VEHICLE/2019/FORD/ECOSPORT/SUV/AWD *DT *LN CONSUMER STATED WHEN BRAKES WERE DEPRESSED IT MADE A HIGH PITCH SCREECHING SOUND. ALSO, TIRE INDICATOR LIGHT WOULD NOT COME ON EVEN THOUGH TIRE PSI REACHED 27 OR 28.*JB CONSUMER HAS STATED THAT THE VEHICLE HAS TRADED IN.*AS
Mfg Campaign: 11310817
Recall Date: Feb 23, 2020
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
Corrective Action:
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
Additional Notes:
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
Mfg Campaign: 11298833
Recall Date: Jan 12, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
Corrective Action:
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
Additional Notes:
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
Mfg Campaign: 11298833
Recall Date: Jan 12, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
Corrective Action:
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
Additional Notes:
I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC
Mfg Campaign: 11298833
Recall Date: Jan 12, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. AFTER DRIVING APPROXIMATELY 30 TO 40 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEED DRASTICALLY REDUCED. ALSO, WHILE THE CRUISE CONTROL WAS SET AT 78 MPH, THE SPEED ERRONEOUSLY DECELERATED TO 74 MPH. THE VEHICLE WAS TAKEN TO MULLINAX FORD (2317 STATE RD 44, NEW SMYRNA BEACH, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,300.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. AFTER DRIVING APPROXIMATELY 30 TO 40 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEED DRASTICALLY REDUCED. ALSO, WHILE THE CRUISE CONTROL WAS SET AT 78 MPH, THE SPEED ERRONEOUSLY DECELERATED TO 74 MPH. THE VEHICLE WAS TAKEN TO MULLINAX FORD (2317 STATE RD 44, NEW SMYRNA BEACH, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,300.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. AFTER DRIVING APPROXIMATELY 30 TO 40 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEED DRASTICALLY REDUCED. ALSO, WHILE THE CRUISE CONTROL WAS SET AT 78 MPH, THE SPEED ERRONEOUSLY DECELERATED TO 74 MPH. THE VEHICLE WAS TAKEN TO MULLINAX FORD (2317 STATE RD 44, NEW SMYRNA BEACH, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,300.
Mfg Campaign: 11296927
Recall Date: Jan 3, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION SLIPS RESULTING IN THE CAR JUMPING FORWARD. SOMETIMES IT ONLY STUMBLES AND IS BARELY NOTICEABLE. OTHER TIMES IT JUMPS FORWARD SEVERAL FEET. I TOOK IT BACK TO THE DEALERSHIP WHERE I BOUGHT IT AND WE DROVE ANOTHER BRAND NEW CAR THAT HAD THE SAME ISSUE. THEIR MECHANIC SAID IT WAS NORMAL. THIS MAKES TURNING AROUND IN A PARKING LOT OR SMALL SPACE VERY DANGEROUS.
Corrective Action:
WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION SLIPS RESULTING IN THE CAR JUMPING FORWARD. SOMETIMES IT ONLY STUMBLES AND IS BARELY NOTICEABLE. OTHER TIMES IT JUMPS FORWARD SEVERAL FEET. I TOOK IT BACK TO THE DEALERSHIP WHERE I BOUGHT IT AND WE DROVE ANOTHER BRAND NEW CAR THAT HAD THE SAME ISSUE. THEIR MECHANIC SAID IT WAS NORMAL. THIS MAKES TURNING AROUND IN A PARKING LOT OR SMALL SPACE VERY DANGEROUS.
Additional Notes:
WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION SLIPS RESULTING IN THE CAR JUMPING FORWARD. SOMETIMES IT ONLY STUMBLES AND IS BARELY NOTICEABLE. OTHER TIMES IT JUMPS FORWARD SEVERAL FEET. I TOOK IT BACK TO THE DEALERSHIP WHERE I BOUGHT IT AND WE DROVE ANOTHER BRAND NEW CAR THAT HAD THE SAME ISSUE. THEIR MECHANIC SAID IT WAS NORMAL. THIS MAKES TURNING AROUND IN A PARKING LOT OR SMALL SPACE VERY DANGEROUS.
Mfg Campaign: 11286351
Recall Date: Dec 2, 2019
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