Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C08
Recall Date: Jan 2, 2019
Consumer Complaints
502 ComplaintsFord Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
T-boned a vehicle at a intersection and the air bags never deployed.
Corrective Action:
T-boned a vehicle at a intersection and the air bags never deployed.
Additional Notes:
T-boned a vehicle at a intersection and the air bags never deployed.
Mfg Campaign: 11500392
Recall Date: Jan 5, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated that the vehicle stalled after starting. The check engine and low oil pressure warning lights were illuminated. The vehicle was not yet diagnosed or repaired by an independent mechanic or a local dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 81,420.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated that the vehicle stalled after starting. The check engine and low oil pressure warning lights were illuminated. The vehicle was not yet diagnosed or repaired by an independent mechanic or a local dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 81,420.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated that the vehicle stalled after starting. The check engine and low oil pressure warning lights were illuminated. The vehicle was not yet diagnosed or repaired by an independent mechanic or a local dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 81,420.
Mfg Campaign: 11499421
Recall Date: Dec 29, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving 60 MPH, the oil warning light illuminated. After pulling over, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving 60 MPH, the oil warning light illuminated. After pulling over, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving 60 MPH, the oil warning light illuminated. After pulling over, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Mfg Campaign: 11499126
Recall Date: Dec 28, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2019 Ford Ecosport. The contact stated that while her daughter was driving at approximately 30 MPH, a van crashed into the passenger side. No warning lights were illuminated, and all air bags failed to deploy. The contact's daughter sustained unknown injuries and required medical attention. A police report was filed. The vehicle was towed to a tow yard. The insurance company sent an investigator and the vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,200.
Corrective Action:
The contact owned a 2019 Ford Ecosport. The contact stated that while her daughter was driving at approximately 30 MPH, a van crashed into the passenger side. No warning lights were illuminated, and all air bags failed to deploy. The contact's daughter sustained unknown injuries and required medical attention. A police report was filed. The vehicle was towed to a tow yard. The insurance company sent an investigator and the vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,200.
Additional Notes:
The contact owned a 2019 Ford Ecosport. The contact stated that while her daughter was driving at approximately 30 MPH, a van crashed into the passenger side. No warning lights were illuminated, and all air bags failed to deploy. The contact's daughter sustained unknown injuries and required medical attention. A police report was filed. The vehicle was towed to a tow yard. The insurance company sent an investigator and the vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,200.
Mfg Campaign: 11497100
Recall Date: Dec 12, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Driving down interstate and car indicator/ warning light came on low engine oil pressure. Car started running rough. Was able to get car to a repair shop by tow truck only to be told car needs entire engine replacement at only 71,000 miles. No warning of any issues that would require such an expensive fix at such a low mileage. Known flaw in these vehicles yet Ford isn’t being forced to recall and fix the issue that is clearly their fault not customers. Unacceptable! Should be mandatory recall to replace this garbage engine that conveniently needs replace 10,000 miles AFTER warranty runs out. Dangerous to have engine power issues at 55 mph!
Corrective Action:
Driving down interstate and car indicator/ warning light came on low engine oil pressure. Car started running rough. Was able to get car to a repair shop by tow truck only to be told car needs entire engine replacement at only 71,000 miles. No warning of any issues that would require such an expensive fix at such a low mileage. Known flaw in these vehicles yet Ford isn’t being forced to recall and fix the issue that is clearly their fault not customers. Unacceptable! Should be mandatory recall to replace this garbage engine that conveniently needs replace 10,000 miles AFTER warranty runs out. Dangerous to have engine power issues at 55 mph!
Additional Notes:
Driving down interstate and car indicator/ warning light came on low engine oil pressure. Car started running rough. Was able to get car to a repair shop by tow truck only to be told car needs entire engine replacement at only 71,000 miles. No warning of any issues that would require such an expensive fix at such a low mileage. Known flaw in these vehicles yet Ford isn’t being forced to recall and fix the issue that is clearly their fault not customers. Unacceptable! Should be mandatory recall to replace this garbage engine that conveniently needs replace 10,000 miles AFTER warranty runs out. Dangerous to have engine power issues at 55 mph!
Mfg Campaign: 11497119
Recall Date: Dec 12, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated while his daughter was driving 30 MPH, the oil pressure warning light illuminated, and the vehicle lost motive power. The contact was able to pull over and the vehicle was towed to the dealer. The vehicle was diagnosed, and the mechanic stated there was damages to the engine, turbo charger, and vacuum pump. Additionally, the long block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 61,120.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated while his daughter was driving 30 MPH, the oil pressure warning light illuminated, and the vehicle lost motive power. The contact was able to pull over and the vehicle was towed to the dealer. The vehicle was diagnosed, and the mechanic stated there was damages to the engine, turbo charger, and vacuum pump. Additionally, the long block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 61,120.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated while his daughter was driving 30 MPH, the oil pressure warning light illuminated, and the vehicle lost motive power. The contact was able to pull over and the vehicle was towed to the dealer. The vehicle was diagnosed, and the mechanic stated there was damages to the engine, turbo charger, and vacuum pump. Additionally, the long block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 61,120.
Mfg Campaign: 11495215
Recall Date: Nov 28, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
on 8/16/22, I was driving my car at 35 miles and my car started accelerating and making noise and warning light illuminated and I have to emergency pullover, my 2019 EcoSport have 69,400 miles. Now the Ford dealer said is an TSB on my car and I need to call Ford Company because my extended warranty is expired. The report from dealer said that is an SSM 49918 For loss of engine oil pressure.
Corrective Action:
on 8/16/22, I was driving my car at 35 miles and my car started accelerating and making noise and warning light illuminated and I have to emergency pullover, my 2019 EcoSport have 69,400 miles. Now the Ford dealer said is an TSB on my car and I need to call Ford Company because my extended warranty is expired. The report from dealer said that is an SSM 49918 For loss of engine oil pressure.
Additional Notes:
on 8/16/22, I was driving my car at 35 miles and my car started accelerating and making noise and warning light illuminated and I have to emergency pullover, my 2019 EcoSport have 69,400 miles. Now the Ford dealer said is an TSB on my car and I need to call Ford Company because my extended warranty is expired. The report from dealer said that is an SSM 49918 For loss of engine oil pressure.
Mfg Campaign: 11481834
Recall Date: Aug 29, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
on 8/16/22, I was driving my car at 35 miles and my car started accelerating and making noise and warning light illuminated and I have to emergency pullover, my 2019 EcoSport have 69,400 miles. Now the Ford dealer said is an TSB on my car and I need to call Ford Company because my extended warranty is expired. The report from dealer said that is an SSM 49918 For loss of engine oil pressure.
Corrective Action:
on 8/16/22, I was driving my car at 35 miles and my car started accelerating and making noise and warning light illuminated and I have to emergency pullover, my 2019 EcoSport have 69,400 miles. Now the Ford dealer said is an TSB on my car and I need to call Ford Company because my extended warranty is expired. The report from dealer said that is an SSM 49918 For loss of engine oil pressure.
Additional Notes:
on 8/16/22, I was driving my car at 35 miles and my car started accelerating and making noise and warning light illuminated and I have to emergency pullover, my 2019 EcoSport have 69,400 miles. Now the Ford dealer said is an TSB on my car and I need to call Ford Company because my extended warranty is expired. The report from dealer said that is an SSM 49918 For loss of engine oil pressure.
Mfg Campaign: 11481834
Recall Date: Aug 29, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since I leased this car, I’ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can’t drive it due to engine low oil pressure. This car is nothing but a nightmare.
Corrective Action:
Since I leased this car, I’ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can’t drive it due to engine low oil pressure. This car is nothing but a nightmare.
Additional Notes:
Since I leased this car, I’ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can’t drive it due to engine low oil pressure. This car is nothing but a nightmare.
Mfg Campaign: 11475496
Recall Date: Jul 23, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Since I leased this car, I’ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can’t drive it due to engine low oil pressure. This car is nothing but a nightmare.
Corrective Action:
Since I leased this car, I’ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can’t drive it due to engine low oil pressure. This car is nothing but a nightmare.
Additional Notes:
Since I leased this car, I’ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can’t drive it due to engine low oil pressure. This car is nothing but a nightmare.
Mfg Campaign: 11475496
Recall Date: Jul 23, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Since I leased this car, I’ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can’t drive it due to engine low oil pressure. This car is nothing but a nightmare.
Corrective Action:
Since I leased this car, I’ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can’t drive it due to engine low oil pressure. This car is nothing but a nightmare.
Additional Notes:
Since I leased this car, I’ve had three transmission replacements, a full wiring harness replacement, numerous electrical issues with the display, and now can’t drive it due to engine low oil pressure. This car is nothing but a nightmare.
Mfg Campaign: 11475496
Recall Date: Jul 23, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have tried multiple times to reach Ford Corporate since 6-6-22. They say they called me and there was not voicemail option so they closed my case. I keep opening case numbers with them. On Jun2 2nd, my car was parked, idling in the driveway on an incline. I opened the driver's side door and pushed the off button, the car then started to roll backwards. The door hit me and the car dragged me down the driveway into the street. The car then continued to roll into a neighbor's yard and hit the front of their house. It took out a support beam, the porch, the front brick wall and a window. I opened a claim with my insurance, called the cops. The police did not issue me a ticket since I was not driving the car when the incident happened. I had to go to the ER for multiple injuries where the front tire ran over my leg, a cut head and multiple burns from being dragged on pavement. The neighbors house- luckily no one was hurt, had to have the entire outer wall replaced, brick work, and porch. I am still healing from the accident, I have a major hematoma on my right leg that has caused severe tissue damage. I believe the car did not hold in park and rolled. The car will remain in the body shop for repairs until end of June.
Corrective Action:
I have tried multiple times to reach Ford Corporate since 6-6-22. They say they called me and there was not voicemail option so they closed my case. I keep opening case numbers with them. On Jun2 2nd, my car was parked, idling in the driveway on an incline. I opened the driver's side door and pushed the off button, the car then started to roll backwards. The door hit me and the car dragged me down the driveway into the street. The car then continued to roll into a neighbor's yard and hit the front of their house. It took out a support beam, the porch, the front brick wall and a window. I opened a claim with my insurance, called the cops. The police did not issue me a ticket since I was not driving the car when the incident happened. I had to go to the ER for multiple injuries where the front tire ran over my leg, a cut head and multiple burns from being dragged on pavement. The neighbors house- luckily no one was hurt, had to have the entire outer wall replaced, brick work, and porch. I am still healing from the accident, I have a major hematoma on my right leg that has caused severe tissue damage. I believe the car did not hold in park and rolled. The car will remain in the body shop for repairs until end of June.
Additional Notes:
I have tried multiple times to reach Ford Corporate since 6-6-22. They say they called me and there was not voicemail option so they closed my case. I keep opening case numbers with them. On Jun2 2nd, my car was parked, idling in the driveway on an incline. I opened the driver's side door and pushed the off button, the car then started to roll backwards. The door hit me and the car dragged me down the driveway into the street. The car then continued to roll into a neighbor's yard and hit the front of their house. It took out a support beam, the porch, the front brick wall and a window. I opened a claim with my insurance, called the cops. The police did not issue me a ticket since I was not driving the car when the incident happened. I had to go to the ER for multiple injuries where the front tire ran over my leg, a cut head and multiple burns from being dragged on pavement. The neighbors house- luckily no one was hurt, had to have the entire outer wall replaced, brick work, and porch. I am still healing from the accident, I have a major hematoma on my right leg that has caused severe tissue damage. I believe the car did not hold in park and rolled. The car will remain in the body shop for repairs until end of June.
Mfg Campaign: 11470056
Recall Date: Jun 20, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have tried multiple times to reach Ford Corporate since 6-6-22. They say they called me and there was not voicemail option so they closed my case. I keep opening case numbers with them. On Jun2 2nd, my car was parked, idling in the driveway on an incline. I opened the driver's side door and pushed the off button, the car then started to roll backwards. The door hit me and the car dragged me down the driveway into the street. The car then continued to roll into a neighbor's yard and hit the front of their house. It took out a support beam, the porch, the front brick wall and a window. I opened a claim with my insurance, called the cops. The police did not issue me a ticket since I was not driving the car when the incident happened. I had to go to the ER for multiple injuries where the front tire ran over my leg, a cut head and multiple burns from being dragged on pavement. The neighbors house- luckily no one was hurt, had to have the entire outer wall replaced, brick work, and porch. I am still healing from the accident, I have a major hematoma on my right leg that has caused severe tissue damage. I believe the car did not hold in park and rolled. The car will remain in the body shop for repairs until end of June.
Corrective Action:
I have tried multiple times to reach Ford Corporate since 6-6-22. They say they called me and there was not voicemail option so they closed my case. I keep opening case numbers with them. On Jun2 2nd, my car was parked, idling in the driveway on an incline. I opened the driver's side door and pushed the off button, the car then started to roll backwards. The door hit me and the car dragged me down the driveway into the street. The car then continued to roll into a neighbor's yard and hit the front of their house. It took out a support beam, the porch, the front brick wall and a window. I opened a claim with my insurance, called the cops. The police did not issue me a ticket since I was not driving the car when the incident happened. I had to go to the ER for multiple injuries where the front tire ran over my leg, a cut head and multiple burns from being dragged on pavement. The neighbors house- luckily no one was hurt, had to have the entire outer wall replaced, brick work, and porch. I am still healing from the accident, I have a major hematoma on my right leg that has caused severe tissue damage. I believe the car did not hold in park and rolled. The car will remain in the body shop for repairs until end of June.
Additional Notes:
I have tried multiple times to reach Ford Corporate since 6-6-22. They say they called me and there was not voicemail option so they closed my case. I keep opening case numbers with them. On Jun2 2nd, my car was parked, idling in the driveway on an incline. I opened the driver's side door and pushed the off button, the car then started to roll backwards. The door hit me and the car dragged me down the driveway into the street. The car then continued to roll into a neighbor's yard and hit the front of their house. It took out a support beam, the porch, the front brick wall and a window. I opened a claim with my insurance, called the cops. The police did not issue me a ticket since I was not driving the car when the incident happened. I had to go to the ER for multiple injuries where the front tire ran over my leg, a cut head and multiple burns from being dragged on pavement. The neighbors house- luckily no one was hurt, had to have the entire outer wall replaced, brick work, and porch. I am still healing from the accident, I have a major hematoma on my right leg that has caused severe tissue damage. I believe the car did not hold in park and rolled. The car will remain in the body shop for repairs until end of June.
Mfg Campaign: 11470056
Recall Date: Jun 20, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We purchased the car new in July 2020. ON May 28 2022. My daughter did not see a stop sign. She broadsided an on coming pickup. The "cross lane alert" did not sound .. The pre collision braking system did not activate. lucky no one was serious injured. Both vehicles are "totaled" Ford did have a recall on 25,000 vehicles over "pre-Collision breaking" not working in 2020. My vehicle was not one of them.
Corrective Action:
We purchased the car new in July 2020. ON May 28 2022. My daughter did not see a stop sign. She broadsided an on coming pickup. The "cross lane alert" did not sound .. The pre collision braking system did not activate. lucky no one was serious injured. Both vehicles are "totaled" Ford did have a recall on 25,000 vehicles over "pre-Collision breaking" not working in 2020. My vehicle was not one of them.
Additional Notes:
We purchased the car new in July 2020. ON May 28 2022. My daughter did not see a stop sign. She broadsided an on coming pickup. The "cross lane alert" did not sound .. The pre collision braking system did not activate. lucky no one was serious injured. Both vehicles are "totaled" Ford did have a recall on 25,000 vehicles over "pre-Collision breaking" not working in 2020. My vehicle was not one of them.
Mfg Campaign: 11467025
Recall Date: Jun 1, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Oil pump belt shredded without warning at 62,000 miles causing complete engine failure while driving in traffic. Multiple warning lights illuminated, but failure was abrupt and immediate. Car was performing normally and then within a matter of seconds I experienced complete loss of power. Vehicle is presently at the Ford garage. Ford representative told us that the belt for the oil pump shredded and caused loss of oil pressure which lead to a complete loss of power.
Corrective Action:
Oil pump belt shredded without warning at 62,000 miles causing complete engine failure while driving in traffic. Multiple warning lights illuminated, but failure was abrupt and immediate. Car was performing normally and then within a matter of seconds I experienced complete loss of power. Vehicle is presently at the Ford garage. Ford representative told us that the belt for the oil pump shredded and caused loss of oil pressure which lead to a complete loss of power.
Additional Notes:
Oil pump belt shredded without warning at 62,000 miles causing complete engine failure while driving in traffic. Multiple warning lights illuminated, but failure was abrupt and immediate. Car was performing normally and then within a matter of seconds I experienced complete loss of power. Vehicle is presently at the Ford garage. Ford representative told us that the belt for the oil pump shredded and caused loss of oil pressure which lead to a complete loss of power.
Mfg Campaign: 11464002
Recall Date: May 10, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the brakes seized and the vehicle lost motive power. The check engine, battery, and ABS warning lights were illuminated. The contact replaced the battery; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the brakes seized and the vehicle lost motive power. The check engine, battery, and ABS warning lights were illuminated. The contact replaced the battery; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the brakes seized and the vehicle lost motive power. The check engine, battery, and ABS warning lights were illuminated. The contact replaced the battery; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 55,000.
Mfg Campaign: 11463937
Recall Date: May 9, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the brakes seized and the vehicle lost motive power. The check engine, battery, and ABS warning lights were illuminated. The contact replaced the battery; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the brakes seized and the vehicle lost motive power. The check engine, battery, and ABS warning lights were illuminated. The contact replaced the battery; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the brakes seized and the vehicle lost motive power. The check engine, battery, and ABS warning lights were illuminated. The contact replaced the battery; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 55,000.
Mfg Campaign: 11463937
Recall Date: May 9, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the brakes seized and the vehicle lost motive power. The check engine, battery, and ABS warning lights were illuminated. The contact replaced the battery; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the brakes seized and the vehicle lost motive power. The check engine, battery, and ABS warning lights were illuminated. The contact replaced the battery; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the brakes seized and the vehicle lost motive power. The check engine, battery, and ABS warning lights were illuminated. The contact replaced the battery; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 55,000.
Mfg Campaign: 11463937
Recall Date: May 9, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The oil pressure light started blinking and engine light came on. The oil pump has gone out and it needs a whole new engine at just over 100,000 miles.
Corrective Action:
The oil pressure light started blinking and engine light came on. The oil pump has gone out and it needs a whole new engine at just over 100,000 miles.
Additional Notes:
The oil pressure light started blinking and engine light came on. The oil pump has gone out and it needs a whole new engine at just over 100,000 miles.
Mfg Campaign: 11447606
Recall Date: Jan 15, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I am a new owner within the first year of purchase from Enterprise Car Sales. In the last two -three months when I am driving I smell gasoline inside the car which eventually go's away after 10 -15 minutes. I notice these events when my SUV runs over a pot hole, when accelerating downhill on the freeway and when driving for a extended time with my remote control for speed on. My SUV is available for inspection. Although, nothing has occurred I believe this issue is a safety concern to myself and the public if it is verified to be some sort of gasoline leak. I have recently reported engine and heating/air conditioning concerns to my service dealership within the last 3 months. They have been unable to inspect my SUV due to excessive back-up in service scheduling appointments. There have been no prior symptoms.
Corrective Action:
I am a new owner within the first year of purchase from Enterprise Car Sales. In the last two -three months when I am driving I smell gasoline inside the car which eventually go's away after 10 -15 minutes. I notice these events when my SUV runs over a pot hole, when accelerating downhill on the freeway and when driving for a extended time with my remote control for speed on. My SUV is available for inspection. Although, nothing has occurred I believe this issue is a safety concern to myself and the public if it is verified to be some sort of gasoline leak. I have recently reported engine and heating/air conditioning concerns to my service dealership within the last 3 months. They have been unable to inspect my SUV due to excessive back-up in service scheduling appointments. There have been no prior symptoms.
Additional Notes:
I am a new owner within the first year of purchase from Enterprise Car Sales. In the last two -three months when I am driving I smell gasoline inside the car which eventually go's away after 10 -15 minutes. I notice these events when my SUV runs over a pot hole, when accelerating downhill on the freeway and when driving for a extended time with my remote control for speed on. My SUV is available for inspection. Although, nothing has occurred I believe this issue is a safety concern to myself and the public if it is verified to be some sort of gasoline leak. I have recently reported engine and heating/air conditioning concerns to my service dealership within the last 3 months. They have been unable to inspect my SUV due to excessive back-up in service scheduling appointments. There have been no prior symptoms.
Mfg Campaign: 11425789
Recall Date: Jul 21, 2021
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