Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C14
Recall Date: Oct 12, 2016
Consumer Complaints
930 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Our Ford Edge is leaking coolant into the engine. We have been told by the dealership that it will require an entirely new engine for $8,000. This vehicle only has 72,000 miles on it. We have done internet searches and found that many, many Ford Edge owners have experienced the same problem. Ford needs to be held to account, issue a recall, and reimburse owners who have suffered financial hardship due to an obvious design flaw.
Corrective Action:
Our Ford Edge is leaking coolant into the engine. We have been told by the dealership that it will require an entirely new engine for $8,000. This vehicle only has 72,000 miles on it. We have done internet searches and found that many, many Ford Edge owners have experienced the same problem. Ford needs to be held to account, issue a recall, and reimburse owners who have suffered financial hardship due to an obvious design flaw.
Additional Notes:
Our Ford Edge is leaking coolant into the engine. We have been told by the dealership that it will require an entirely new engine for $8,000. This vehicle only has 72,000 miles on it. We have done internet searches and found that many, many Ford Edge owners have experienced the same problem. Ford needs to be held to account, issue a recall, and reimburse owners who have suffered financial hardship due to an obvious design flaw.
Mfg Campaign: 11543404
Recall Date: Sep 8, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle as shaking and vibrating abnormally with the check engine warning light flashing on and off. The contact stated that there was swishing liquid sound coming from the dashboard. Additionally, the engine was overheating. The vehicle was taken to the local dealer who diagnosed that the engine had experienced a misfire and coolant was present inside cylinder #2 and #3. The contact was informed that the engine was faulty and needed to be replaced. The failure was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 103,000.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle as shaking and vibrating abnormally with the check engine warning light flashing on and off. The contact stated that there was swishing liquid sound coming from the dashboard. Additionally, the engine was overheating. The vehicle was taken to the local dealer who diagnosed that the engine had experienced a misfire and coolant was present inside cylinder #2 and #3. The contact was informed that the engine was faulty and needed to be replaced. The failure was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 103,000.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle as shaking and vibrating abnormally with the check engine warning light flashing on and off. The contact stated that there was swishing liquid sound coming from the dashboard. Additionally, the engine was overheating. The vehicle was taken to the local dealer who diagnosed that the engine had experienced a misfire and coolant was present inside cylinder #2 and #3. The contact was informed that the engine was faulty and needed to be replaced. The failure was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 103,000.
Mfg Campaign: 11543456
Recall Date: Sep 8, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
[XXX] #:~:text [XXX] i just had to pay out of pocket $8,500.00 to replace the engine for a known issue with their eco boost 2.0 engine. Ford is aware of this and has been for many years yet no recall despite the safety issues and out of pocket expense to owners of the Edge, Escape, and other Eco Boost engine models. Spoke with Ford Customer Relations and was told nothing can be done. How are there two class action lawsuits in place, yet no recall to have these known defective engines replaced? Ford has been aware of the engineering and manufacturing flaws yet continues to sell these models in a fraudulent manner. Risk of fire, car stopping in traffic are just several catastrophic outcomes, not to mention having to replace the engine at owners expense as soon as the 3/36 warranty passes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] #:~:text [XXX] i just had to pay out of pocket $8,500.00 to replace the engine for a known issue with their eco boost 2.0 engine. Ford is aware of this and has been for many years yet no recall despite the safety issues and out of pocket expense to owners of the Edge, Escape, and other Eco Boost engine models. Spoke with Ford Customer Relations and was told nothing can be done. How are there two class action lawsuits in place, yet no recall to have these known defective engines replaced? Ford has been aware of the engineering and manufacturing flaws yet continues to sell these models in a fraudulent manner. Risk of fire, car stopping in traffic are just several catastrophic outcomes, not to mention having to replace the engine at owners expense as soon as the 3/36 warranty passes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] #:~:text [XXX] i just had to pay out of pocket $8,500.00 to replace the engine for a known issue with their eco boost 2.0 engine. Ford is aware of this and has been for many years yet no recall despite the safety issues and out of pocket expense to owners of the Edge, Escape, and other Eco Boost engine models. Spoke with Ford Customer Relations and was told nothing can be done. How are there two class action lawsuits in place, yet no recall to have these known defective engines replaced? Ford has been aware of the engineering and manufacturing flaws yet continues to sell these models in a fraudulent manner. Risk of fire, car stopping in traffic are just several catastrophic outcomes, not to mention having to replace the engine at owners expense as soon as the 3/36 warranty passes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11543095
Recall Date: Sep 7, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have the flex plate issue where it is cracked - and Ford will not fix the recall for free. I brought the car in prior to this issue and was told it was not cracked and now months later (and the recall time is gone) it is a cracked flex plate. Now I have to pay 4K to fix it, because I didn't make the timeline for the recall.
Corrective Action:
I have the flex plate issue where it is cracked - and Ford will not fix the recall for free. I brought the car in prior to this issue and was told it was not cracked and now months later (and the recall time is gone) it is a cracked flex plate. Now I have to pay 4K to fix it, because I didn't make the timeline for the recall.
Additional Notes:
I have the flex plate issue where it is cracked - and Ford will not fix the recall for free. I brought the car in prior to this issue and was told it was not cracked and now months later (and the recall time is gone) it is a cracked flex plate. Now I have to pay 4K to fix it, because I didn't make the timeline for the recall.
Mfg Campaign: 11542843
Recall Date: Sep 6, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine is leaking coolant into the oil and causing a cylinder misfire and smoke coming from the exhaust. Need full engine replacement on the 4 cylinder ecoboost.
Corrective Action:
My engine is leaking coolant into the oil and causing a cylinder misfire and smoke coming from the exhaust. Need full engine replacement on the 4 cylinder ecoboost.
Additional Notes:
My engine is leaking coolant into the oil and causing a cylinder misfire and smoke coming from the exhaust. Need full engine replacement on the 4 cylinder ecoboost.
Mfg Campaign: 11541883
Recall Date: Aug 31, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CAR WAS MISFIRING AND ROUGH STARTING WITH WHITE SMOKE OUT OF THE EXHAUST. TOOK IT TO MY SERVICE ADVISOR AND WAS TOLD THERE WAS ISSUE WITH THE COOLANT LEAKING INTO THE ENGINE AND THAT I WOULD NEED A NEW ENGINE. THEY USED A TEMPORARY FIX WITH A K-SEAL UNTIL WE DECIDED ON WHAT TO DO. I RECENTLY SEARCHED ABOUT THIS ISSUE ONLINE AND FOUND OUT THAT THIS LEAK COULD CAUSE THE CAR TO OVERHEAT AND CATCH FIRE WHICH IS A SIGNIFICANT SAFETY ISSUE. I ALSO FOUND OUT THAT FORD HAD A RECALL ON THIS ON ECOBOOST TYPE ENGINE WITH OTHER MODELS. I CALLED MY FORD DEALERSHIP AND FORD CUSTOMER CARE AND THEY ARE NOT SHOWING A RECALL. MY CAR IS IN GREAT SHAPE AND HAS 108,000 MILES. READING THE AMOUNT OF COMPLAINTS ONLINE ABOUT THE SAME FORD EDGE 2.0 ECOBOOST ENGINE PROBLEMS AND THE DANGER WITH THE RISK OF FIRE SHOULD BE CAUSE FOR THIS TO BE AN IMMEDIATE RECALL IN WHICH FORD SHOULD BE ACCOUNTABLE.
Corrective Action:
CAR WAS MISFIRING AND ROUGH STARTING WITH WHITE SMOKE OUT OF THE EXHAUST. TOOK IT TO MY SERVICE ADVISOR AND WAS TOLD THERE WAS ISSUE WITH THE COOLANT LEAKING INTO THE ENGINE AND THAT I WOULD NEED A NEW ENGINE. THEY USED A TEMPORARY FIX WITH A K-SEAL UNTIL WE DECIDED ON WHAT TO DO. I RECENTLY SEARCHED ABOUT THIS ISSUE ONLINE AND FOUND OUT THAT THIS LEAK COULD CAUSE THE CAR TO OVERHEAT AND CATCH FIRE WHICH IS A SIGNIFICANT SAFETY ISSUE. I ALSO FOUND OUT THAT FORD HAD A RECALL ON THIS ON ECOBOOST TYPE ENGINE WITH OTHER MODELS. I CALLED MY FORD DEALERSHIP AND FORD CUSTOMER CARE AND THEY ARE NOT SHOWING A RECALL. MY CAR IS IN GREAT SHAPE AND HAS 108,000 MILES. READING THE AMOUNT OF COMPLAINTS ONLINE ABOUT THE SAME FORD EDGE 2.0 ECOBOOST ENGINE PROBLEMS AND THE DANGER WITH THE RISK OF FIRE SHOULD BE CAUSE FOR THIS TO BE AN IMMEDIATE RECALL IN WHICH FORD SHOULD BE ACCOUNTABLE.
Additional Notes:
CAR WAS MISFIRING AND ROUGH STARTING WITH WHITE SMOKE OUT OF THE EXHAUST. TOOK IT TO MY SERVICE ADVISOR AND WAS TOLD THERE WAS ISSUE WITH THE COOLANT LEAKING INTO THE ENGINE AND THAT I WOULD NEED A NEW ENGINE. THEY USED A TEMPORARY FIX WITH A K-SEAL UNTIL WE DECIDED ON WHAT TO DO. I RECENTLY SEARCHED ABOUT THIS ISSUE ONLINE AND FOUND OUT THAT THIS LEAK COULD CAUSE THE CAR TO OVERHEAT AND CATCH FIRE WHICH IS A SIGNIFICANT SAFETY ISSUE. I ALSO FOUND OUT THAT FORD HAD A RECALL ON THIS ON ECOBOOST TYPE ENGINE WITH OTHER MODELS. I CALLED MY FORD DEALERSHIP AND FORD CUSTOMER CARE AND THEY ARE NOT SHOWING A RECALL. MY CAR IS IN GREAT SHAPE AND HAS 108,000 MILES. READING THE AMOUNT OF COMPLAINTS ONLINE ABOUT THE SAME FORD EDGE 2.0 ECOBOOST ENGINE PROBLEMS AND THE DANGER WITH THE RISK OF FIRE SHOULD BE CAUSE FOR THIS TO BE AN IMMEDIATE RECALL IN WHICH FORD SHOULD BE ACCOUNTABLE.
Mfg Campaign: 11541368
Recall Date: Aug 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Well, the car check engine light started flashing and my entire car started shaking, my coolant levels went from in between the max and min line to super below the minimum line, from what I've gathered there has been a major issue with your engine manufacturing for Ford Edges in 2015-2018 where the head gasket was not designed or manufactured correctly, thereby allowing coolant to leak out damaging the engine. it seems that several people have been running into this issue and nothing has been done about it, and your dealerships are charging to have the long block or flat out the entire engine replaced having customers pay out of their own pocket to fix a known issue your cars have been having for years when, having the issue leading to the car effectively being totaled should be repaired and covered by Ford via a recall due to the gravity of the issue itself, and the issue being caused from the manufacturer themselves. I've taken my car to several mechanics, and they all said the same thing about this problem with coolant getting into the cylinders and make the car completely useless. I had a cylinder 4 misfire at the beginning of this year and assumed it was the spark plugs so I replaced them all, and then the check engine light came on again and it said the same problem, so I took I into a mechanic and they told me about the coolant problem in June, and that it could be an issue I deal with and that they had seen that alot. But my car has been flashing for the last couple days I believe on August 20th.
Corrective Action:
Well, the car check engine light started flashing and my entire car started shaking, my coolant levels went from in between the max and min line to super below the minimum line, from what I've gathered there has been a major issue with your engine manufacturing for Ford Edges in 2015-2018 where the head gasket was not designed or manufactured correctly, thereby allowing coolant to leak out damaging the engine. it seems that several people have been running into this issue and nothing has been done about it, and your dealerships are charging to have the long block or flat out the entire engine replaced having customers pay out of their own pocket to fix a known issue your cars have been having for years when, having the issue leading to the car effectively being totaled should be repaired and covered by Ford via a recall due to the gravity of the issue itself, and the issue being caused from the manufacturer themselves. I've taken my car to several mechanics, and they all said the same thing about this problem with coolant getting into the cylinders and make the car completely useless. I had a cylinder 4 misfire at the beginning of this year and assumed it was the spark plugs so I replaced them all, and then the check engine light came on again and it said the same problem, so I took I into a mechanic and they told me about the coolant problem in June, and that it could be an issue I deal with and that they had seen that alot. But my car has been flashing for the last couple days I believe on August 20th.
Additional Notes:
Well, the car check engine light started flashing and my entire car started shaking, my coolant levels went from in between the max and min line to super below the minimum line, from what I've gathered there has been a major issue with your engine manufacturing for Ford Edges in 2015-2018 where the head gasket was not designed or manufactured correctly, thereby allowing coolant to leak out damaging the engine. it seems that several people have been running into this issue and nothing has been done about it, and your dealerships are charging to have the long block or flat out the entire engine replaced having customers pay out of their own pocket to fix a known issue your cars have been having for years when, having the issue leading to the car effectively being totaled should be repaired and covered by Ford via a recall due to the gravity of the issue itself, and the issue being caused from the manufacturer themselves. I've taken my car to several mechanics, and they all said the same thing about this problem with coolant getting into the cylinders and make the car completely useless. I had a cylinder 4 misfire at the beginning of this year and assumed it was the spark plugs so I replaced them all, and then the check engine light came on again and it said the same problem, so I took I into a mechanic and they told me about the coolant problem in June, and that it could be an issue I deal with and that they had seen that alot. But my car has been flashing for the last couple days I believe on August 20th.
Mfg Campaign: 11540345
Recall Date: Aug 23, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Dealership Diag. and found coolant leaking/ intrusion going into #1, cylinder, causing low coolant light to come on in the car, and the car smoke on first start up. Dealership found, this car to have one of the defective ford eco boost motors installed, Dealership recommend new motor, at cost of $7,721.33. When purchased, I bought and paid for the ESP warranty to the cost of $3,281.00 dollars. Technicians stated, FORD is not going to cover the replacements nor any cost. The defective motors, causing the coolant to leak into the motor, subjecting us to more damages and fire. Coolant mixing with the oil. Issues would be for me, the defective motor and cooling system.
Corrective Action:
Dealership Diag. and found coolant leaking/ intrusion going into #1, cylinder, causing low coolant light to come on in the car, and the car smoke on first start up. Dealership found, this car to have one of the defective ford eco boost motors installed, Dealership recommend new motor, at cost of $7,721.33. When purchased, I bought and paid for the ESP warranty to the cost of $3,281.00 dollars. Technicians stated, FORD is not going to cover the replacements nor any cost. The defective motors, causing the coolant to leak into the motor, subjecting us to more damages and fire. Coolant mixing with the oil. Issues would be for me, the defective motor and cooling system.
Additional Notes:
Dealership Diag. and found coolant leaking/ intrusion going into #1, cylinder, causing low coolant light to come on in the car, and the car smoke on first start up. Dealership found, this car to have one of the defective ford eco boost motors installed, Dealership recommend new motor, at cost of $7,721.33. When purchased, I bought and paid for the ESP warranty to the cost of $3,281.00 dollars. Technicians stated, FORD is not going to cover the replacements nor any cost. The defective motors, causing the coolant to leak into the motor, subjecting us to more damages and fire. Coolant mixing with the oil. Issues would be for me, the defective motor and cooling system.
Mfg Campaign: 11539702
Recall Date: Aug 21, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dealership Diag. and found coolant leaking/ intrusion going into #1, cylinder, causing low coolant light to come on in the car, and the car smoke on first start up. Dealership found, this car to have one of the defective ford eco boost motors installed, Dealership recommend new motor, at cost of $7,721.33. When purchased, I bought and paid for the ESP warranty to the cost of $3,281.00 dollars. Technicians stated, FORD is not going to cover the replacements nor any cost. The defective motors, causing the coolant to leak into the motor, subjecting us to more damages and fire. Coolant mixing with the oil. Issues would be for me, the defective motor and cooling system.
Corrective Action:
Dealership Diag. and found coolant leaking/ intrusion going into #1, cylinder, causing low coolant light to come on in the car, and the car smoke on first start up. Dealership found, this car to have one of the defective ford eco boost motors installed, Dealership recommend new motor, at cost of $7,721.33. When purchased, I bought and paid for the ESP warranty to the cost of $3,281.00 dollars. Technicians stated, FORD is not going to cover the replacements nor any cost. The defective motors, causing the coolant to leak into the motor, subjecting us to more damages and fire. Coolant mixing with the oil. Issues would be for me, the defective motor and cooling system.
Additional Notes:
Dealership Diag. and found coolant leaking/ intrusion going into #1, cylinder, causing low coolant light to come on in the car, and the car smoke on first start up. Dealership found, this car to have one of the defective ford eco boost motors installed, Dealership recommend new motor, at cost of $7,721.33. When purchased, I bought and paid for the ESP warranty to the cost of $3,281.00 dollars. Technicians stated, FORD is not going to cover the replacements nor any cost. The defective motors, causing the coolant to leak into the motor, subjecting us to more damages and fire. Coolant mixing with the oil. Issues would be for me, the defective motor and cooling system.
Mfg Campaign: 11539702
Recall Date: Aug 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leak, confirmed by service tech (p0036, p0217,p0301, p0316) need to replace head gasket, coolant in combustion chamber, warning message engine overheating will reduce power.
Corrective Action:
Coolant leak, confirmed by service tech (p0036, p0217,p0301, p0316) need to replace head gasket, coolant in combustion chamber, warning message engine overheating will reduce power.
Additional Notes:
Coolant leak, confirmed by service tech (p0036, p0217,p0301, p0316) need to replace head gasket, coolant in combustion chamber, warning message engine overheating will reduce power.
Mfg Campaign: 11539934
Recall Date: Aug 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on as my car started rough and white smoke was coming out of the engine and tailpipes. I immediately shut the car off and had it towed to Dahl Ford. I got a call later that morning that I needed an entire new engine due to a defective coolant design that caused the coolant to leak down on the engine and could start the engine on fire. I have 65,000 miles on this vehicle and have had all service completed by Dahl Ford which has only been oil changes. Dahl Ford had me call Ford Motor in Detroit because they have had so many engines with this coolant defective designed engine that can start a fire in the engine. They said Ford put out a TSB #22-2229 in June 2022 but has not done a recall and told me to report this to NHTSA. New engine replacement cost $6800.00 which I had to replace.
Corrective Action:
My check engine light came on as my car started rough and white smoke was coming out of the engine and tailpipes. I immediately shut the car off and had it towed to Dahl Ford. I got a call later that morning that I needed an entire new engine due to a defective coolant design that caused the coolant to leak down on the engine and could start the engine on fire. I have 65,000 miles on this vehicle and have had all service completed by Dahl Ford which has only been oil changes. Dahl Ford had me call Ford Motor in Detroit because they have had so many engines with this coolant defective designed engine that can start a fire in the engine. They said Ford put out a TSB #22-2229 in June 2022 but has not done a recall and told me to report this to NHTSA. New engine replacement cost $6800.00 which I had to replace.
Additional Notes:
My check engine light came on as my car started rough and white smoke was coming out of the engine and tailpipes. I immediately shut the car off and had it towed to Dahl Ford. I got a call later that morning that I needed an entire new engine due to a defective coolant design that caused the coolant to leak down on the engine and could start the engine on fire. I have 65,000 miles on this vehicle and have had all service completed by Dahl Ford which has only been oil changes. Dahl Ford had me call Ford Motor in Detroit because they have had so many engines with this coolant defective designed engine that can start a fire in the engine. They said Ford put out a TSB #22-2229 in June 2022 but has not done a recall and told me to report this to NHTSA. New engine replacement cost $6800.00 which I had to replace.
Mfg Campaign: 11539623
Recall Date: Aug 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
started engine and running rough, engine light came on
Corrective Action:
started engine and running rough, engine light came on
Additional Notes:
started engine and running rough, engine light came on
Mfg Campaign: 11538939
Recall Date: Aug 16, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I have a 2016 ford edge sport I bought from a ford dealer and I now have adaptive steering fault code that has popped up and now the steering wheel is turned 90 degrees to the left and the suv steering is not working correctly and is very dangerous to drive I called the dealership and was told I have to pay for them to look at and to fix it the is a major safty issue as it's not safe to drive and this suv had the airbag recall fixed and I have seen others have the same issue I am having now and it has to do with faulty parts in the steering wheel again is a major safety issue.
Corrective Action:
I have a 2016 ford edge sport I bought from a ford dealer and I now have adaptive steering fault code that has popped up and now the steering wheel is turned 90 degrees to the left and the suv steering is not working correctly and is very dangerous to drive I called the dealership and was told I have to pay for them to look at and to fix it the is a major safty issue as it's not safe to drive and this suv had the airbag recall fixed and I have seen others have the same issue I am having now and it has to do with faulty parts in the steering wheel again is a major safety issue.
Additional Notes:
I have a 2016 ford edge sport I bought from a ford dealer and I now have adaptive steering fault code that has popped up and now the steering wheel is turned 90 degrees to the left and the suv steering is not working correctly and is very dangerous to drive I called the dealership and was told I have to pay for them to look at and to fix it the is a major safty issue as it's not safe to drive and this suv had the airbag recall fixed and I have seen others have the same issue I am having now and it has to do with faulty parts in the steering wheel again is a major safety issue.
Mfg Campaign: 11538612
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2016 ford edge sport I bought from a ford dealer and I now have adaptive steering fault code that has popped up and now the steering wheel is turned 90 degrees to the left and the suv steering is not working correctly and is very dangerous to drive I called the dealership and was told I have to pay for them to look at and to fix it the is a major safty issue as it's not safe to drive and this suv had the airbag recall fixed and I have seen others have the same issue I am having now and it has to do with faulty parts in the steering wheel again is a major safety issue.
Corrective Action:
I have a 2016 ford edge sport I bought from a ford dealer and I now have adaptive steering fault code that has popped up and now the steering wheel is turned 90 degrees to the left and the suv steering is not working correctly and is very dangerous to drive I called the dealership and was told I have to pay for them to look at and to fix it the is a major safty issue as it's not safe to drive and this suv had the airbag recall fixed and I have seen others have the same issue I am having now and it has to do with faulty parts in the steering wheel again is a major safety issue.
Additional Notes:
I have a 2016 ford edge sport I bought from a ford dealer and I now have adaptive steering fault code that has popped up and now the steering wheel is turned 90 degrees to the left and the suv steering is not working correctly and is very dangerous to drive I called the dealership and was told I have to pay for them to look at and to fix it the is a major safty issue as it's not safe to drive and this suv had the airbag recall fixed and I have seen others have the same issue I am having now and it has to do with faulty parts in the steering wheel again is a major safety issue.
Mfg Campaign: 11538612
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that he used a code reader to diagnose the vehicle and retrieved code: P0304. The vehicle was taken to the dealer where it was determined that coolant had leaked into cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The contact referenced TSB: 22-2229 and the manufacturer was notified of the failure. The contact was informed that the TSB did not include his VIN, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that he used a code reader to diagnose the vehicle and retrieved code: P0304. The vehicle was taken to the dealer where it was determined that coolant had leaked into cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The contact referenced TSB: 22-2229 and the manufacturer was notified of the failure. The contact was informed that the TSB did not include his VIN, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that he used a code reader to diagnose the vehicle and retrieved code: P0304. The vehicle was taken to the dealer where it was determined that coolant had leaked into cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The contact referenced TSB: 22-2229 and the manufacturer was notified of the failure. The contact was informed that the TSB did not include his VIN, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 84,000.
Mfg Campaign: 11538453
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that he used a code reader to diagnose the vehicle and retrieved code: P0304. The vehicle was taken to the dealer where it was determined that coolant had leaked into cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The contact referenced TSB: 22-2229 and the manufacturer was notified of the failure. The contact was informed that the TSB did not include his VIN, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that he used a code reader to diagnose the vehicle and retrieved code: P0304. The vehicle was taken to the dealer where it was determined that coolant had leaked into cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The contact referenced TSB: 22-2229 and the manufacturer was notified of the failure. The contact was informed that the TSB did not include his VIN, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that he used a code reader to diagnose the vehicle and retrieved code: P0304. The vehicle was taken to the dealer where it was determined that coolant had leaked into cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The contact referenced TSB: 22-2229 and the manufacturer was notified of the failure. The contact was informed that the TSB did not include his VIN, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 84,000.
Mfg Campaign: 11538453
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leak into engine, causing substantial issues.
Corrective Action:
Coolant leak into engine, causing substantial issues.
Additional Notes:
Coolant leak into engine, causing substantial issues.
Mfg Campaign: 11537300
Recall Date: Aug 8, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Coolant leak into engine, causing substantial issues.
Corrective Action:
Coolant leak into engine, causing substantial issues.
Additional Notes:
Coolant leak into engine, causing substantial issues.
Mfg Campaign: 11537300
Recall Date: Aug 8, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We were notified that our engine was leaking coolant into it’s cylinder with the only caused listed as a ford bulletin saying that these engines experience and need to be replaced. With the threat of the engine over heating, I feel that this design malfunction is not something I am directly responsible for. I have maintained this car exceptionally well.
Corrective Action:
We were notified that our engine was leaking coolant into it’s cylinder with the only caused listed as a ford bulletin saying that these engines experience and need to be replaced. With the threat of the engine over heating, I feel that this design malfunction is not something I am directly responsible for. I have maintained this car exceptionally well.
Additional Notes:
We were notified that our engine was leaking coolant into it’s cylinder with the only caused listed as a ford bulletin saying that these engines experience and need to be replaced. With the threat of the engine over heating, I feel that this design malfunction is not something I am directly responsible for. I have maintained this car exceptionally well.
Mfg Campaign: 11536782
Recall Date: Aug 6, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The trunk that is automatic will randomly disclose on your head when you’re leaning in to get some thing and it’s happened several times and I’ve reported it and it doesn’t stop if it hit your head it keeps going
Corrective Action:
The trunk that is automatic will randomly disclose on your head when you’re leaning in to get some thing and it’s happened several times and I’ve reported it and it doesn’t stop if it hit your head it keeps going
Additional Notes:
The trunk that is automatic will randomly disclose on your head when you’re leaning in to get some thing and it’s happened several times and I’ve reported it and it doesn’t stop if it hit your head it keeps going
Mfg Campaign: 11536616
Recall Date: Aug 5, 2023
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Valencia, CA • 36 yrs
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