Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
**Incident Summary:** I am reporting an issue with my 2017 Ford Edge with an EcoBoost engine. The vehicle has 39,844 miles on it. The component that failed is the head gasket, which has warped due to coolant intrusion. This issue led to the necessity of a full engine replacement. The vehicle is available for inspection upon request. **Safety Concerns:** The malfunction compromised my safety and the safety of others as it led to the car overheating and the check engine light coming on. These symptoms started during the summer. Overheating poses a significant risk, potentially causing engine failure while driving, which could lead to dangerous situations on the road. Moreover, the presence of coolant in the oil and exhaust fumes indicated severe engine damage, which could have resulted in a fire hazard if not addressed promptly. **Problem Reproduction and Confirmation:** The problem has been reproduced and confirmed by an authorized Ford dealership. They performed a detailed inspection and diagnosed that the engine needs to be replaced due to the warped head gasket and coolant intrusion. **Inspections:** The vehicle and the failed component have been inspected by the Ford dealership. No inspections have been conducted by police, insurance representatives, or other authorities. **Warning Signs:** There were warning signs prior to the complete failure. The check engine light started coming on intermittently over the summer, and the car began to overheat. These symptoms indicated an underlying issue, which eventually led to the discovery of the warped head gasket and coolant intrusion. **Assessment:** Based on the inspections and symptoms, it is clear that the coolant intrusion into the engine led to the head gasket's failure. This is a known issue with EcoBoost engines, and it caused significant damage, warranting a complete engine replacement.
Corrective Action:
**Incident Summary:** I am reporting an issue with my 2017 Ford Edge with an EcoBoost engine. The vehicle has 39,844 miles on it. The component that failed is the head gasket, which has warped due to coolant intrusion. This issue led to the necessity of a full engine replacement. The vehicle is available for inspection upon request. **Safety Concerns:** The malfunction compromised my safety and the safety of others as it led to the car overheating and the check engine light coming on. These symptoms started during the summer. Overheating poses a significant risk, potentially causing engine failure while driving, which could lead to dangerous situations on the road. Moreover, the presence of coolant in the oil and exhaust fumes indicated severe engine damage, which could have resulted in a fire hazard if not addressed promptly. **Problem Reproduction and Confirmation:** The problem has been reproduced and confirmed by an authorized Ford dealership. They performed a detailed inspection and diagnosed that the engine needs to be replaced due to the warped head gasket and coolant intrusion. **Inspections:** The vehicle and the failed component have been inspected by the Ford dealership. No inspections have been conducted by police, insurance representatives, or other authorities. **Warning Signs:** There were warning signs prior to the complete failure. The check engine light started coming on intermittently over the summer, and the car began to overheat. These symptoms indicated an underlying issue, which eventually led to the discovery of the warped head gasket and coolant intrusion. **Assessment:** Based on the inspections and symptoms, it is clear that the coolant intrusion into the engine led to the head gasket's failure. This is a known issue with EcoBoost engines, and it caused significant damage, warranting a complete engine replacement.
Additional Notes:
**Incident Summary:** I am reporting an issue with my 2017 Ford Edge with an EcoBoost engine. The vehicle has 39,844 miles on it. The component that failed is the head gasket, which has warped due to coolant intrusion. This issue led to the necessity of a full engine replacement. The vehicle is available for inspection upon request. **Safety Concerns:** The malfunction compromised my safety and the safety of others as it led to the car overheating and the check engine light coming on. These symptoms started during the summer. Overheating poses a significant risk, potentially causing engine failure while driving, which could lead to dangerous situations on the road. Moreover, the presence of coolant in the oil and exhaust fumes indicated severe engine damage, which could have resulted in a fire hazard if not addressed promptly. **Problem Reproduction and Confirmation:** The problem has been reproduced and confirmed by an authorized Ford dealership. They performed a detailed inspection and diagnosed that the engine needs to be replaced due to the warped head gasket and coolant intrusion. **Inspections:** The vehicle and the failed component have been inspected by the Ford dealership. No inspections have been conducted by police, insurance representatives, or other authorities. **Warning Signs:** There were warning signs prior to the complete failure. The check engine light started coming on intermittently over the summer, and the car began to overheat. These symptoms indicated an underlying issue, which eventually led to the discovery of the warped head gasket and coolant intrusion. **Assessment:** Based on the inspections and symptoms, it is clear that the coolant intrusion into the engine led to the head gasket's failure. This is a known issue with EcoBoost engines, and it caused significant damage, warranting a complete engine replacement.
Mfg Campaign: 11641017
Recall Date: Feb 5, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The check engine light comes on due to coolant intrusion into the cylinder. The repair is to replace the engine! This issue has been affecting many Fords, resulting in the issuance of a Technical Service Bulletin.
Corrective Action:
The check engine light comes on due to coolant intrusion into the cylinder. The repair is to replace the engine! This issue has been affecting many Fords, resulting in the issuance of a Technical Service Bulletin.
Additional Notes:
The check engine light comes on due to coolant intrusion into the cylinder. The repair is to replace the engine! This issue has been affecting many Fords, resulting in the issuance of a Technical Service Bulletin.
Mfg Campaign: 11640599
Recall Date: Feb 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle check-engine light is on and it idles rough at startup. Ford dealer inspected and reported coolant had leaked into the engine. This put my family and others at risk as a potential fire hazard due to overheating.
Corrective Action:
The vehicle check-engine light is on and it idles rough at startup. Ford dealer inspected and reported coolant had leaked into the engine. This put my family and others at risk as a potential fire hazard due to overheating.
Additional Notes:
The vehicle check-engine light is on and it idles rough at startup. Ford dealer inspected and reported coolant had leaked into the engine. This put my family and others at risk as a potential fire hazard due to overheating.
Mfg Campaign: 11640316
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #4, and diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #4, and diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #4, and diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Mfg Campaign: 11640383
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #4, and diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #4, and diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #4, and diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Mfg Campaign: 11640383
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
M
Corrective Action:
M
Additional Notes:
M
Mfg Campaign: 11640047
Recall Date: Feb 1, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 10yr old son and I were coming to stop light only to press the breaks and not be able to stop completely until using the parking break. Unfortunately this is the 3rd time since 2021we have experienced the shocking reality of suddenly no being able to stop. (no fluid where parked, no warning lights no sounds) I had my car towed to the dealership and (even though the front break line was replaced twice in the past) the Ford service center was quickly able to identify the cause of the leak and is charging me $1750 to fix the same problem with the back brake hose since recall only covered the front.
Corrective Action:
My 10yr old son and I were coming to stop light only to press the breaks and not be able to stop completely until using the parking break. Unfortunately this is the 3rd time since 2021we have experienced the shocking reality of suddenly no being able to stop. (no fluid where parked, no warning lights no sounds) I had my car towed to the dealership and (even though the front break line was replaced twice in the past) the Ford service center was quickly able to identify the cause of the leak and is charging me $1750 to fix the same problem with the back brake hose since recall only covered the front.
Additional Notes:
My 10yr old son and I were coming to stop light only to press the breaks and not be able to stop completely until using the parking break. Unfortunately this is the 3rd time since 2021we have experienced the shocking reality of suddenly no being able to stop. (no fluid where parked, no warning lights no sounds) I had my car towed to the dealership and (even though the front break line was replaced twice in the past) the Ford service center was quickly able to identify the cause of the leak and is charging me $1750 to fix the same problem with the back brake hose since recall only covered the front.
Mfg Campaign: 11640134
Recall Date: Feb 1, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling in the driveway, the temperature gauge was showing that the indicator had raised to HOT, and the message "Engine Coolant over Temperature" was displayed on the instrument cluster. The contact shifted the gear selector into drive(D) and accelerated and the temperature gauge lowered back to the normal engine temperature. The contact stated that the failure also occurred while stopped for a traffic light or traffic sign. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC: P0217 and P1285 were retrieved, showing that there was a coolant leak at the water pump weep hole. The dealer determined that the water pump, timing chain, and other hardware needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 121,122.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling in the driveway, the temperature gauge was showing that the indicator had raised to HOT, and the message "Engine Coolant over Temperature" was displayed on the instrument cluster. The contact shifted the gear selector into drive(D) and accelerated and the temperature gauge lowered back to the normal engine temperature. The contact stated that the failure also occurred while stopped for a traffic light or traffic sign. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC: P0217 and P1285 were retrieved, showing that there was a coolant leak at the water pump weep hole. The dealer determined that the water pump, timing chain, and other hardware needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 121,122.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling in the driveway, the temperature gauge was showing that the indicator had raised to HOT, and the message "Engine Coolant over Temperature" was displayed on the instrument cluster. The contact shifted the gear selector into drive(D) and accelerated and the temperature gauge lowered back to the normal engine temperature. The contact stated that the failure also occurred while stopped for a traffic light or traffic sign. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC: P0217 and P1285 were retrieved, showing that there was a coolant leak at the water pump weep hole. The dealer determined that the water pump, timing chain, and other hardware needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 121,122.
Mfg Campaign: 11639979
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling in the driveway, the temperature gauge was showing that the indicator had raised to HOT, and the message "Engine Coolant over Temperature" was displayed on the instrument cluster. The contact shifted the gear selector into drive(D) and accelerated and the temperature gauge lowered back to the normal engine temperature. The contact stated that the failure also occurred while stopped for a traffic light or traffic sign. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC: P0217 and P1285 were retrieved, showing that there was a coolant leak at the water pump weep hole. The dealer determined that the water pump, timing chain, and other hardware needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 121,122.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling in the driveway, the temperature gauge was showing that the indicator had raised to HOT, and the message "Engine Coolant over Temperature" was displayed on the instrument cluster. The contact shifted the gear selector into drive(D) and accelerated and the temperature gauge lowered back to the normal engine temperature. The contact stated that the failure also occurred while stopped for a traffic light or traffic sign. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC: P0217 and P1285 were retrieved, showing that there was a coolant leak at the water pump weep hole. The dealer determined that the water pump, timing chain, and other hardware needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 121,122.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling in the driveway, the temperature gauge was showing that the indicator had raised to HOT, and the message "Engine Coolant over Temperature" was displayed on the instrument cluster. The contact shifted the gear selector into drive(D) and accelerated and the temperature gauge lowered back to the normal engine temperature. The contact stated that the failure also occurred while stopped for a traffic light or traffic sign. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC: P0217 and P1285 were retrieved, showing that there was a coolant leak at the water pump weep hole. The dealer determined that the water pump, timing chain, and other hardware needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 121,122.
Mfg Campaign: 11639979
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:TAIL LIGHTS
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware of condensation inside the rear taillight assembly. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware of condensation inside the rear taillight assembly. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware of condensation inside the rear taillight assembly. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11639609
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My right rear brake hose ruptured while pulling into my garage. Peddle went soft and I had to throw it in park in order to not hit the wall.
Corrective Action:
My right rear brake hose ruptured while pulling into my garage. Peddle went soft and I had to throw it in park in order to not hit the wall.
Additional Notes:
My right rear brake hose ruptured while pulling into my garage. Peddle went soft and I had to throw it in park in order to not hit the wall.
Mfg Campaign: 11639162
Recall Date: Jan 28, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was a misfire in the engine and there was coolant leaking into cylinder #2. The contact was informed that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was a misfire in the engine and there was coolant leaking into cylinder #2. The contact was informed that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was a misfire in the engine and there was coolant leaking into cylinder #2. The contact was informed that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 64,000.
Mfg Campaign: 11638855
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant Intrusion issue - this is a known issue subject to a class action lawsuit. My vehicle was textbook - check engine light with accompanying code for a misfire on Cylinder 3. Then it would run rough upon starting. Next, the heater was acting up (on and off). Then billowing white smoke that smells sweet. Coolant reservoir was low, but not empty. Vehicle has 75,000 miles on it and is not drivable without a $7000-$9000 long block replacement due to the risk of fire. Called Ford customer service and was told the TSB did not even apply to my vehicle (as though a known design defect is related to a particular manufacturing facility).
Corrective Action:
Coolant Intrusion issue - this is a known issue subject to a class action lawsuit. My vehicle was textbook - check engine light with accompanying code for a misfire on Cylinder 3. Then it would run rough upon starting. Next, the heater was acting up (on and off). Then billowing white smoke that smells sweet. Coolant reservoir was low, but not empty. Vehicle has 75,000 miles on it and is not drivable without a $7000-$9000 long block replacement due to the risk of fire. Called Ford customer service and was told the TSB did not even apply to my vehicle (as though a known design defect is related to a particular manufacturing facility).
Additional Notes:
Coolant Intrusion issue - this is a known issue subject to a class action lawsuit. My vehicle was textbook - check engine light with accompanying code for a misfire on Cylinder 3. Then it would run rough upon starting. Next, the heater was acting up (on and off). Then billowing white smoke that smells sweet. Coolant reservoir was low, but not empty. Vehicle has 75,000 miles on it and is not drivable without a $7000-$9000 long block replacement due to the risk of fire. Called Ford customer service and was told the TSB did not even apply to my vehicle (as though a known design defect is related to a particular manufacturing facility).
Mfg Campaign: 11638366
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving down the highway at highway speeds (60-70mph), and bunch of lights came up on my dashboard. Primarily, the vehicle was indicating a high temperature issue. Due to this high temperature, the vehicle went into “low power mode”, to conserve heat, which caused my gas pedal to respond slowly, and leaving me feeling very unsafe. I have since gotten the car inspected and repaired. The independent service center (Christian Brothers - Fossil Creek), identified that the issue was a coolant intrusion into 2 cylinders that effectively ruined the engine. I had to have a whole engine replacement. Ford is not offering any support, even though the NHTSA has reported it as a known problem with this engine type (bulletin 19-2346)
Corrective Action:
I was driving down the highway at highway speeds (60-70mph), and bunch of lights came up on my dashboard. Primarily, the vehicle was indicating a high temperature issue. Due to this high temperature, the vehicle went into “low power mode”, to conserve heat, which caused my gas pedal to respond slowly, and leaving me feeling very unsafe. I have since gotten the car inspected and repaired. The independent service center (Christian Brothers - Fossil Creek), identified that the issue was a coolant intrusion into 2 cylinders that effectively ruined the engine. I had to have a whole engine replacement. Ford is not offering any support, even though the NHTSA has reported it as a known problem with this engine type (bulletin 19-2346)
Additional Notes:
I was driving down the highway at highway speeds (60-70mph), and bunch of lights came up on my dashboard. Primarily, the vehicle was indicating a high temperature issue. Due to this high temperature, the vehicle went into “low power mode”, to conserve heat, which caused my gas pedal to respond slowly, and leaving me feeling very unsafe. I have since gotten the car inspected and repaired. The independent service center (Christian Brothers - Fossil Creek), identified that the issue was a coolant intrusion into 2 cylinders that effectively ruined the engine. I had to have a whole engine replacement. Ford is not offering any support, even though the NHTSA has reported it as a known problem with this engine type (bulletin 19-2346)
Mfg Campaign: 11637938
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The steering adaptive controls have malfunctioned causing the steering wheel to become misaligned.
Corrective Action:
The steering adaptive controls have malfunctioned causing the steering wheel to become misaligned.
Additional Notes:
The steering adaptive controls have malfunctioned causing the steering wheel to become misaligned.
Mfg Campaign: 11637413
Recall Date: Jan 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2L EcoBoost Engine was diagnosed as having porosity issues (tiny holes throughout engine which causes the coolant to leak into engine). The dealership informed me that it is a manufacturer defect and the only fix is to drop a new engine into the vehicle. My manufacturer warranty has obviously expired, but there are known recalls issued on a large number of their newer vehicles for the exact same issue I'm experiencing, as well as a civil suit filed against them in the state of California for the exact year and model of my car for the same issue. I contacted Ford Consumer Affairs and was told they are unwilling to do anything to fix their error as the warranty has expired. While I understand there is no current warranty, if a recall is issued they are responsible for fixing/replacing the faulty part(s) regardless of an existing warranty. Given that this is solely an issue caused by Ford Motor Company, they should be liable to resolve this issue. This problem causes other issues with the heating/cooling system as the coolant levels go to basically zero when the car is being operated as all the coolant is running throughout the engine block and has been known to cause fires and is a major safety hazard for anyone forced to drive a vehicle in this condition.
Corrective Action:
2L EcoBoost Engine was diagnosed as having porosity issues (tiny holes throughout engine which causes the coolant to leak into engine). The dealership informed me that it is a manufacturer defect and the only fix is to drop a new engine into the vehicle. My manufacturer warranty has obviously expired, but there are known recalls issued on a large number of their newer vehicles for the exact same issue I'm experiencing, as well as a civil suit filed against them in the state of California for the exact year and model of my car for the same issue. I contacted Ford Consumer Affairs and was told they are unwilling to do anything to fix their error as the warranty has expired. While I understand there is no current warranty, if a recall is issued they are responsible for fixing/replacing the faulty part(s) regardless of an existing warranty. Given that this is solely an issue caused by Ford Motor Company, they should be liable to resolve this issue. This problem causes other issues with the heating/cooling system as the coolant levels go to basically zero when the car is being operated as all the coolant is running throughout the engine block and has been known to cause fires and is a major safety hazard for anyone forced to drive a vehicle in this condition.
Additional Notes:
2L EcoBoost Engine was diagnosed as having porosity issues (tiny holes throughout engine which causes the coolant to leak into engine). The dealership informed me that it is a manufacturer defect and the only fix is to drop a new engine into the vehicle. My manufacturer warranty has obviously expired, but there are known recalls issued on a large number of their newer vehicles for the exact same issue I'm experiencing, as well as a civil suit filed against them in the state of California for the exact year and model of my car for the same issue. I contacted Ford Consumer Affairs and was told they are unwilling to do anything to fix their error as the warranty has expired. While I understand there is no current warranty, if a recall is issued they are responsible for fixing/replacing the faulty part(s) regardless of an existing warranty. Given that this is solely an issue caused by Ford Motor Company, they should be liable to resolve this issue. This problem causes other issues with the heating/cooling system as the coolant levels go to basically zero when the car is being operated as all the coolant is running throughout the engine block and has been known to cause fires and is a major safety hazard for anyone forced to drive a vehicle in this condition.
Mfg Campaign: 11637068
Recall Date: Jan 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion into the engine block due to a manufacturing defect in the cylinder walls. Needs engine replacement. I have had this car since 12/8/2020. No extended warranty. I have 60,000 miles on this 2017 Ford Edge and it needs an $8,000.00 engine. I still owe $11,000.00 on this vehicle. If the engine isn't repaired, it could overheat shutting down the motor and could cause extreme danger to the driver and even resulting in a fatality. We as consumers need your help in creating a recall on these vehicles. There are thousands of us that have lost so much money to repairs that should not be happening due to faulty engine blocks.
Corrective Action:
Coolant intrusion into the engine block due to a manufacturing defect in the cylinder walls. Needs engine replacement. I have had this car since 12/8/2020. No extended warranty. I have 60,000 miles on this 2017 Ford Edge and it needs an $8,000.00 engine. I still owe $11,000.00 on this vehicle. If the engine isn't repaired, it could overheat shutting down the motor and could cause extreme danger to the driver and even resulting in a fatality. We as consumers need your help in creating a recall on these vehicles. There are thousands of us that have lost so much money to repairs that should not be happening due to faulty engine blocks.
Additional Notes:
Coolant intrusion into the engine block due to a manufacturing defect in the cylinder walls. Needs engine replacement. I have had this car since 12/8/2020. No extended warranty. I have 60,000 miles on this 2017 Ford Edge and it needs an $8,000.00 engine. I still owe $11,000.00 on this vehicle. If the engine isn't repaired, it could overheat shutting down the motor and could cause extreme danger to the driver and even resulting in a fatality. We as consumers need your help in creating a recall on these vehicles. There are thousands of us that have lost so much money to repairs that should not be happening due to faulty engine blocks.
Mfg Campaign: 11637095
Recall Date: Jan 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle idled roughly, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle idled roughly, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle idled roughly, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.
Mfg Campaign: 11636471
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle idled roughly, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle idled roughly, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle idled roughly, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.
Mfg Campaign: 11636471
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was an engine misfire, and coolant level was low. The vehicle was taken to the local mechanic who was unable to diagnose the vehicle or determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that coolant was present in the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was an engine misfire, and coolant level was low. The vehicle was taken to the local mechanic who was unable to diagnose the vehicle or determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that coolant was present in the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was an engine misfire, and coolant level was low. The vehicle was taken to the local mechanic who was unable to diagnose the vehicle or determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that coolant was present in the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.
Mfg Campaign: 11635885
Recall Date: Jan 14, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury