Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust. The vehicle was taken to an independent mechanic, and the contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,400.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust. The vehicle was taken to an independent mechanic, and the contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,400.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust. The vehicle was taken to an independent mechanic, and the contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,400.
Mfg Campaign: 11635966
Recall Date: Jan 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I am writing to bring to your attention a serious issue I have encountered with my Ford vehicle, which I believe may indicate a broader safety concern that warrants investigation. Below is a detailed account of the problem: On November 27, 2024, my vehicle’s check engine light came on. I took it to O’Reilly Auto Parts, where the diagnostic code recommended replacing the spark plugs and coils due to a misfire in cylinder #2. Following their recommendation, I took the vehicle to Deer Valley Car Care, where the spark plugs were replaced. The check engine light turned off afterward. However, just one week later, the check engine light came on again, and the vehicle began to overheat. I had the vehicle towed back to Deer Valley Car Care, where they diagnosed coolant in cylinder #2. They advised me to take the vehicle to Bell Ford, as they informed me that this was a known issue with Ford engines, and Ford recommends replacing the entire engine in such cases. Upon further inspection by Bell Ford, they confirmed the diagnosis and also recommended replacing the long block engine. This issue, as explained by the dealership, is a known defect with the engine, and Ford is recalling newer models for this problem, but not my specific model. My vehicle has only 75,000 miles on it, and I take excellent care of it. To find that a defect in the engine has caused coolant intrusion into the cylinder is troubling. The fact that Ford does not offer a repair solution and instead recommends a full engine replacement further reinforces the seriousness of the issue. I was quoted approximately $9,000 for the repair, which I find unacceptable considering the relatively low mileage on the vehicle and the nature of the defect. Ford has acknowledged that this is a known issue, yet only newer models are included in their recall, leaving vehicles like mine outside the scope of any recourse. I believe Ford should be held accountable for this defect.
Corrective Action:
I am writing to bring to your attention a serious issue I have encountered with my Ford vehicle, which I believe may indicate a broader safety concern that warrants investigation. Below is a detailed account of the problem: On November 27, 2024, my vehicle’s check engine light came on. I took it to O’Reilly Auto Parts, where the diagnostic code recommended replacing the spark plugs and coils due to a misfire in cylinder #2. Following their recommendation, I took the vehicle to Deer Valley Car Care, where the spark plugs were replaced. The check engine light turned off afterward. However, just one week later, the check engine light came on again, and the vehicle began to overheat. I had the vehicle towed back to Deer Valley Car Care, where they diagnosed coolant in cylinder #2. They advised me to take the vehicle to Bell Ford, as they informed me that this was a known issue with Ford engines, and Ford recommends replacing the entire engine in such cases. Upon further inspection by Bell Ford, they confirmed the diagnosis and also recommended replacing the long block engine. This issue, as explained by the dealership, is a known defect with the engine, and Ford is recalling newer models for this problem, but not my specific model. My vehicle has only 75,000 miles on it, and I take excellent care of it. To find that a defect in the engine has caused coolant intrusion into the cylinder is troubling. The fact that Ford does not offer a repair solution and instead recommends a full engine replacement further reinforces the seriousness of the issue. I was quoted approximately $9,000 for the repair, which I find unacceptable considering the relatively low mileage on the vehicle and the nature of the defect. Ford has acknowledged that this is a known issue, yet only newer models are included in their recall, leaving vehicles like mine outside the scope of any recourse. I believe Ford should be held accountable for this defect.
Additional Notes:
I am writing to bring to your attention a serious issue I have encountered with my Ford vehicle, which I believe may indicate a broader safety concern that warrants investigation. Below is a detailed account of the problem: On November 27, 2024, my vehicle’s check engine light came on. I took it to O’Reilly Auto Parts, where the diagnostic code recommended replacing the spark plugs and coils due to a misfire in cylinder #2. Following their recommendation, I took the vehicle to Deer Valley Car Care, where the spark plugs were replaced. The check engine light turned off afterward. However, just one week later, the check engine light came on again, and the vehicle began to overheat. I had the vehicle towed back to Deer Valley Car Care, where they diagnosed coolant in cylinder #2. They advised me to take the vehicle to Bell Ford, as they informed me that this was a known issue with Ford engines, and Ford recommends replacing the entire engine in such cases. Upon further inspection by Bell Ford, they confirmed the diagnosis and also recommended replacing the long block engine. This issue, as explained by the dealership, is a known defect with the engine, and Ford is recalling newer models for this problem, but not my specific model. My vehicle has only 75,000 miles on it, and I take excellent care of it. To find that a defect in the engine has caused coolant intrusion into the cylinder is troubling. The fact that Ford does not offer a repair solution and instead recommends a full engine replacement further reinforces the seriousness of the issue. I was quoted approximately $9,000 for the repair, which I find unacceptable considering the relatively low mileage on the vehicle and the nature of the defect. Ford has acknowledged that this is a known issue, yet only newer models are included in their recall, leaving vehicles like mine outside the scope of any recourse. I believe Ford should be held accountable for this defect.
Mfg Campaign: 11635992
Recall Date: Jan 14, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that when he started the vehicle he saw that the check engine light had illuminated and was idling roughly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The contact was advised by the dealer that there was a manufacturer technical service bulletin for the failure 22-2229 (Engine and Engine Cooling), but the vehicle was no longer under warranty and he would have to pay for the repair. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the Safety Hot Line. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that when he started the vehicle he saw that the check engine light had illuminated and was idling roughly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The contact was advised by the dealer that there was a manufacturer technical service bulletin for the failure 22-2229 (Engine and Engine Cooling), but the vehicle was no longer under warranty and he would have to pay for the repair. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the Safety Hot Line. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that when he started the vehicle he saw that the check engine light had illuminated and was idling roughly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The contact was advised by the dealer that there was a manufacturer technical service bulletin for the failure 22-2229 (Engine and Engine Cooling), but the vehicle was no longer under warranty and he would have to pay for the repair. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the Safety Hot Line. The failure mileage was approximately 55,000.
Mfg Campaign: 11634901
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.
Corrective Action:
Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.
Additional Notes:
Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.
Mfg Campaign: 11634954
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.
Corrective Action:
Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.
Additional Notes:
Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.
Mfg Campaign: 11634954
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.
Corrective Action:
Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.
Additional Notes:
Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.
Mfg Campaign: 11634954
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 56,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 56,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 56,000.
Mfg Campaign: 11634659
Recall Date: Jan 7, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.
Corrective Action:
Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.
Additional Notes:
Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.
Mfg Campaign: 11634736
Recall Date: Jan 7, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.
Corrective Action:
Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.
Additional Notes:
Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.
Mfg Campaign: 11634736
Recall Date: Jan 7, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.
Corrective Action:
Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.
Additional Notes:
Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.
Mfg Campaign: 11634736
Recall Date: Jan 7, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My wife was driving the car and had no heat. Once she got home we realized that the car was out of coolant. This has been found to be the known issue with this car. Coolant intrusion into the cylinder. This has the potential to overheat causing someone to pull over and get hit on the highway. Especially with the snow and low visibility conditions I’m glad my wife was able to make it home without being injured. This car is only a 2017 with around 122,000 miles. I’m writing this to hopefully save someone else in the future.
Corrective Action:
My wife was driving the car and had no heat. Once she got home we realized that the car was out of coolant. This has been found to be the known issue with this car. Coolant intrusion into the cylinder. This has the potential to overheat causing someone to pull over and get hit on the highway. Especially with the snow and low visibility conditions I’m glad my wife was able to make it home without being injured. This car is only a 2017 with around 122,000 miles. I’m writing this to hopefully save someone else in the future.
Additional Notes:
My wife was driving the car and had no heat. Once she got home we realized that the car was out of coolant. This has been found to be the known issue with this car. Coolant intrusion into the cylinder. This has the potential to overheat causing someone to pull over and get hit on the highway. Especially with the snow and low visibility conditions I’m glad my wife was able to make it home without being injured. This car is only a 2017 with around 122,000 miles. I’m writing this to hopefully save someone else in the future.
Mfg Campaign: 11634738
Recall Date: Jan 7, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.
Corrective Action:
I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.
Additional Notes:
I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.
Mfg Campaign: 11634369
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.
Corrective Action:
I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.
Additional Notes:
I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.
Mfg Campaign: 11634369
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I am reporting a cracked cylinder block in my 2017 Ford edge with only 64000 miles and now not warranted for repair. I was informed by Ford Motor dealership it would cost me 10,000 dollars for entire engine replacement. I had two more payments before a total payoff on this vehicle.
Corrective Action:
I am reporting a cracked cylinder block in my 2017 Ford edge with only 64000 miles and now not warranted for repair. I was informed by Ford Motor dealership it would cost me 10,000 dollars for entire engine replacement. I had two more payments before a total payoff on this vehicle.
Additional Notes:
I am reporting a cracked cylinder block in my 2017 Ford edge with only 64000 miles and now not warranted for repair. I was informed by Ford Motor dealership it would cost me 10,000 dollars for entire engine replacement. I had two more payments before a total payoff on this vehicle.
Mfg Campaign: 11633581
Recall Date: Jan 2, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine overheating warning light, Rough idling, Check engine light, all from …coolant leak from the engine block on my 2017 Ford Edge "coolant intrusion" in the 2.0L EcoBoost engines. I am looking forward to joining Ford EcoBoost class action lawsuit. Fir ford edge 2017
Corrective Action:
Engine overheating warning light, Rough idling, Check engine light, all from …coolant leak from the engine block on my 2017 Ford Edge "coolant intrusion" in the 2.0L EcoBoost engines. I am looking forward to joining Ford EcoBoost class action lawsuit. Fir ford edge 2017
Additional Notes:
Engine overheating warning light, Rough idling, Check engine light, all from …coolant leak from the engine block on my 2017 Ford Edge "coolant intrusion" in the 2.0L EcoBoost engines. I am looking forward to joining Ford EcoBoost class action lawsuit. Fir ford edge 2017
Mfg Campaign: 11633291
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, The contact stated that there was an abnormal odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA Hotline for the VIN to be added in an unknown recall. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, The contact stated that there was an abnormal odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA Hotline for the VIN to be added in an unknown recall. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, The contact stated that there was an abnormal odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA Hotline for the VIN to be added in an unknown recall. The failure mileage was approximately 80,000.
Mfg Campaign: 11632517
Recall Date: Dec 26, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car had a check engine light on and I took it to the dealership to get it checked out and they said that coolant had leaked into cylinder 2 causing misfire and the whole engine needed replaced. The ford rep said it’s a common issue know with that specific engine. Coolant is very flammable and could’ve very easily started an engine fire.
Corrective Action:
My car had a check engine light on and I took it to the dealership to get it checked out and they said that coolant had leaked into cylinder 2 causing misfire and the whole engine needed replaced. The ford rep said it’s a common issue know with that specific engine. Coolant is very flammable and could’ve very easily started an engine fire.
Additional Notes:
My car had a check engine light on and I took it to the dealership to get it checked out and they said that coolant had leaked into cylinder 2 causing misfire and the whole engine needed replaced. The ford rep said it’s a common issue know with that specific engine. Coolant is very flammable and could’ve very easily started an engine fire.
Mfg Campaign: 11632166
Recall Date: Dec 23, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on occasion. The vehicle was taken to a local dealer where it was diagnosed that there was coolant intrusion into the cylinder block and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on occasion. The vehicle was taken to a local dealer where it was diagnosed that there was coolant intrusion into the cylinder block and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on occasion. The vehicle was taken to a local dealer where it was diagnosed that there was coolant intrusion into the cylinder block and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
Mfg Campaign: 11632210
Recall Date: Dec 23, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #4, and there was coolant intrusion in the cylinder head. The mechanic determined that the engine needed to be replaced and related the failure to TSB Number: 22-2229. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 107,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #4, and there was coolant intrusion in the cylinder head. The mechanic determined that the engine needed to be replaced and related the failure to TSB Number: 22-2229. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 107,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #4, and there was coolant intrusion in the cylinder head. The mechanic determined that the engine needed to be replaced and related the failure to TSB Number: 22-2229. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 107,000.
Mfg Campaign: 11631732
Recall Date: Dec 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 65 MPH, the engine started to overheat. There was an abnormal odor of coolant being distributed through the vents. The contact was able to pull over and noticed that the temperature gauge was past high. The check engine warning light was illuminated. The contact stated that the failure was like Technical Service Bulletin: 19-2346 and 19-2208. The vehicle was taken to an independent mechanic who determined related the failure to DTC: P0302 - Cylinder #2 misfire was detected. The spark plugs and ignition coils were replaced. The vehicle was taken to the local dealer, where it was diagnosed that coolant was leaking into the engine, and an engine replacement was recommended. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 55,908.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 65 MPH, the engine started to overheat. There was an abnormal odor of coolant being distributed through the vents. The contact was able to pull over and noticed that the temperature gauge was past high. The check engine warning light was illuminated. The contact stated that the failure was like Technical Service Bulletin: 19-2346 and 19-2208. The vehicle was taken to an independent mechanic who determined related the failure to DTC: P0302 - Cylinder #2 misfire was detected. The spark plugs and ignition coils were replaced. The vehicle was taken to the local dealer, where it was diagnosed that coolant was leaking into the engine, and an engine replacement was recommended. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 55,908.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 65 MPH, the engine started to overheat. There was an abnormal odor of coolant being distributed through the vents. The contact was able to pull over and noticed that the temperature gauge was past high. The check engine warning light was illuminated. The contact stated that the failure was like Technical Service Bulletin: 19-2346 and 19-2208. The vehicle was taken to an independent mechanic who determined related the failure to DTC: P0302 - Cylinder #2 misfire was detected. The spark plugs and ignition coils were replaced. The vehicle was taken to the local dealer, where it was diagnosed that coolant was leaking into the engine, and an engine replacement was recommended. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 55,908.
Mfg Campaign: 11631602
Recall Date: Dec 19, 2024
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