Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,790.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,790.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,790.
Mfg Campaign: 11625921
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
engine light came on. took to ford dealer , They stated that antifreeze was leaking in to cylinder. and that I needed a new engine. and that I should not be driving it because it could stall out or could catch fire. Ford has other ford engines doing the same problems . because of a seal . that they {ford} have been aware of. Codes from dealers code readers are reading number 4 cylinder messed up.
Corrective Action:
engine light came on. took to ford dealer , They stated that antifreeze was leaking in to cylinder. and that I needed a new engine. and that I should not be driving it because it could stall out or could catch fire. Ford has other ford engines doing the same problems . because of a seal . that they {ford} have been aware of. Codes from dealers code readers are reading number 4 cylinder messed up.
Additional Notes:
engine light came on. took to ford dealer , They stated that antifreeze was leaking in to cylinder. and that I needed a new engine. and that I should not be driving it because it could stall out or could catch fire. Ford has other ford engines doing the same problems . because of a seal . that they {ford} have been aware of. Codes from dealers code readers are reading number 4 cylinder messed up.
Mfg Campaign: 11626022
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer and the vehicle was diagnosed with engine failure due to coolant intrusion into cylinder #1. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and was provided a case number. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 77,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer and the vehicle was diagnosed with engine failure due to coolant intrusion into cylinder #1. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and was provided a case number. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 77,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer and the vehicle was diagnosed with engine failure due to coolant intrusion into cylinder #1. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and was provided a case number. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 77,000.
Mfg Campaign: 11625441
Recall Date: Nov 15, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that a warning light indicating that there was a steering failure had been illuminated on the instrument panel. When turning the steering wheel it failed to automatically re-center. The contact would have to use manual strength to re-center the steering wheel. The vehicle was taken to the who diagnosed that the steering module failed and the steering column needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 100,200.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that a warning light indicating that there was a steering failure had been illuminated on the instrument panel. When turning the steering wheel it failed to automatically re-center. The contact would have to use manual strength to re-center the steering wheel. The vehicle was taken to the who diagnosed that the steering module failed and the steering column needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 100,200.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that a warning light indicating that there was a steering failure had been illuminated on the instrument panel. When turning the steering wheel it failed to automatically re-center. The contact would have to use manual strength to re-center the steering wheel. The vehicle was taken to the who diagnosed that the steering module failed and the steering column needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 100,200.
Mfg Campaign: 11625306
Recall Date: Nov 14, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Mfg Campaign: 11624912
Recall Date: Nov 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Due to a misfire it was found that coolant intrusion on the cylinders causing a replacement of the long block assembly
Corrective Action:
Due to a misfire it was found that coolant intrusion on the cylinders causing a replacement of the long block assembly
Additional Notes:
Due to a misfire it was found that coolant intrusion on the cylinders causing a replacement of the long block assembly
Mfg Campaign: 11624976
Recall Date: Nov 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while turned on, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while turned on, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while turned on, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
Mfg Campaign: 11625058
Recall Date: Nov 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the contact noticed that the engine would rattle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant leaked into the cylinder causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer stated that the vehicle failure was associated with TSB 22-2133 and referred the contact to the dealer. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the contact noticed that the engine would rattle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant leaked into the cylinder causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer stated that the vehicle failure was associated with TSB 22-2133 and referred the contact to the dealer. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the contact noticed that the engine would rattle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant leaked into the cylinder causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer stated that the vehicle failure was associated with TSB 22-2133 and referred the contact to the dealer. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.
Mfg Campaign: 11625078
Recall Date: Nov 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On 2 occasions my 2017 Edge car would not start. Check Engine light came on and I took it to my local mechanic. I was told blown gasket and coolant in engine. Vehicle has been running perfectly with only 62,000 miles. Warranty has expired so now I have to pay $9,000 for new engine. Ford needs to recognize this has occurred repeatedly in the Ford Edge and proceed with a recall. Ridiculous that this would happen in a well maintained vehicle with low mileage.
Corrective Action:
On 2 occasions my 2017 Edge car would not start. Check Engine light came on and I took it to my local mechanic. I was told blown gasket and coolant in engine. Vehicle has been running perfectly with only 62,000 miles. Warranty has expired so now I have to pay $9,000 for new engine. Ford needs to recognize this has occurred repeatedly in the Ford Edge and proceed with a recall. Ridiculous that this would happen in a well maintained vehicle with low mileage.
Additional Notes:
On 2 occasions my 2017 Edge car would not start. Check Engine light came on and I took it to my local mechanic. I was told blown gasket and coolant in engine. Vehicle has been running perfectly with only 62,000 miles. Warranty has expired so now I have to pay $9,000 for new engine. Ford needs to recognize this has occurred repeatedly in the Ford Edge and proceed with a recall. Ridiculous that this would happen in a well maintained vehicle with low mileage.
Mfg Campaign: 11624816
Recall Date: Nov 12, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
1. The flex plate cracked, damaging the torque converter and its bolts as well as the transmission pump. Basically, the transmission failed. The car is available for inspection at the dealership repair department. 2. The car suddenly stopped while turning onto a busy road putting other drivers and my passenger in danger. 3. Problem confirmed by dealer repair department. 4. The Ford service department located the problem when they diagnosed it. 5. No warning light. Check engine came on when car stopped while entering a busy intersection but turned off when I restarted the car. No flashing check engine or other warning lights came on when the vehicle started showing some hesitation when switching gear and then began making increasing rattling and revving noises shortly thereafter.
Corrective Action:
1. The flex plate cracked, damaging the torque converter and its bolts as well as the transmission pump. Basically, the transmission failed. The car is available for inspection at the dealership repair department. 2. The car suddenly stopped while turning onto a busy road putting other drivers and my passenger in danger. 3. Problem confirmed by dealer repair department. 4. The Ford service department located the problem when they diagnosed it. 5. No warning light. Check engine came on when car stopped while entering a busy intersection but turned off when I restarted the car. No flashing check engine or other warning lights came on when the vehicle started showing some hesitation when switching gear and then began making increasing rattling and revving noises shortly thereafter.
Additional Notes:
1. The flex plate cracked, damaging the torque converter and its bolts as well as the transmission pump. Basically, the transmission failed. The car is available for inspection at the dealership repair department. 2. The car suddenly stopped while turning onto a busy road putting other drivers and my passenger in danger. 3. Problem confirmed by dealer repair department. 4. The Ford service department located the problem when they diagnosed it. 5. No warning light. Check engine came on when car stopped while entering a busy intersection but turned off when I restarted the car. No flashing check engine or other warning lights came on when the vehicle started showing some hesitation when switching gear and then began making increasing rattling and revving noises shortly thereafter.
Mfg Campaign: 11624290
Recall Date: Nov 8, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving 10 MPH and making a left turn, the vehicle began shaking violently. The coolant warning light was illuminated. The vehicle was steered to the side of the road and inspected, and the contact became aware that the coolant reservoir was empty. The vehicle was towed to the dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving 10 MPH and making a left turn, the vehicle began shaking violently. The coolant warning light was illuminated. The vehicle was steered to the side of the road and inspected, and the contact became aware that the coolant reservoir was empty. The vehicle was towed to the dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving 10 MPH and making a left turn, the vehicle began shaking violently. The coolant warning light was illuminated. The vehicle was steered to the side of the road and inspected, and the contact became aware that the coolant reservoir was empty. The vehicle was towed to the dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Mfg Campaign: 11624007
Recall Date: Nov 7, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was taken to a dealer for a routine oil change, and the mechanic observed that there was an internal water pump leak. The mechanic provided a diagnostic test and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was taken to a dealer for a routine oil change, and the mechanic observed that there was an internal water pump leak. The mechanic provided a diagnostic test and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was taken to a dealer for a routine oil change, and the mechanic observed that there was an internal water pump leak. The mechanic provided a diagnostic test and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.
Mfg Campaign: 11624036
Recall Date: Nov 7, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 20 MPH, the vehicle shuddered. The check engine warning light was illuminated. The contact stated that the failure had been recurring while driving. The contact stated that upon adding coolant to the vehicle, the vehicle operated as needed. The contact stated that the vehicle was experiencing excessive coolant consumption. The contact related the failure to an unknown Customer Satisfaction Program; however the VIN was not included. The vehicle was taken back to the residence. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating that the engine had failed and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 20 MPH, the vehicle shuddered. The check engine warning light was illuminated. The contact stated that the failure had been recurring while driving. The contact stated that upon adding coolant to the vehicle, the vehicle operated as needed. The contact stated that the vehicle was experiencing excessive coolant consumption. The contact related the failure to an unknown Customer Satisfaction Program; however the VIN was not included. The vehicle was taken back to the residence. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating that the engine had failed and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 20 MPH, the vehicle shuddered. The check engine warning light was illuminated. The contact stated that the failure had been recurring while driving. The contact stated that upon adding coolant to the vehicle, the vehicle operated as needed. The contact stated that the vehicle was experiencing excessive coolant consumption. The contact related the failure to an unknown Customer Satisfaction Program; however the VIN was not included. The vehicle was taken back to the residence. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating that the engine had failed and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Mfg Campaign: 11623804
Recall Date: Nov 6, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving 35 MPH, the high engine temperature and low coolant level warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinders #2 and #4, and the engine needed to be replaced. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 63,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving 35 MPH, the high engine temperature and low coolant level warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinders #2 and #4, and the engine needed to be replaced. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 63,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving 35 MPH, the high engine temperature and low coolant level warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinders #2 and #4, and the engine needed to be replaced. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 63,000.
Mfg Campaign: 11623859
Recall Date: Nov 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
Corrective Action:
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
Additional Notes:
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
Mfg Campaign: 11623650
Recall Date: Nov 5, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
Corrective Action:
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
Additional Notes:
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
Mfg Campaign: 11623650
Recall Date: Nov 5, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
Corrective Action:
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
Additional Notes:
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.
Mfg Campaign: 11623650
Recall Date: Nov 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak intrusion. The local independent mechanic advised the contact that the failures might be related to TSB: 22-229. The local dealer was not contacted. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The failure mileage was approximately 93,265.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak intrusion. The local independent mechanic advised the contact that the failures might be related to TSB: 22-229. The local dealer was not contacted. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The failure mileage was approximately 93,265.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak intrusion. The local independent mechanic advised the contact that the failures might be related to TSB: 22-229. The local dealer was not contacted. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The failure mileage was approximately 93,265.
Mfg Campaign: 11623445
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaked in to engine causing engine failure pay for these vehichles ford knows the issues and chooses to ignore them leaving us stuck to pay for their vehichles that dont run
Corrective Action:
Coolant leaked in to engine causing engine failure pay for these vehichles ford knows the issues and chooses to ignore them leaving us stuck to pay for their vehichles that dont run
Additional Notes:
Coolant leaked in to engine causing engine failure pay for these vehichles ford knows the issues and chooses to ignore them leaving us stuck to pay for their vehichles that dont run
Mfg Campaign: 11623535
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Our 2017 Ford Edge had 67,000 miles and it developed a cracked block. We needed to replace the long block engine. It turns out Ford issued a Technical Service Bulletin number 19-2346 in 2019. This bulletin applies to all Ford Edges produced from 2015 - 2018 and other Ford models. Even though this problem was experienced by thousands of these vehicles the owners were never advised. This is a major engine defect that could cause many dangerous conditions including engine fires. The cost of Ford's recommendation to fix this problem was well over $10,000. This engine failure was a clear defect that Ford should have and still needs to issue a recall and to take full responsibility. I know you have received similar complaints from many Ford owners with the same problem. Please take action to cause this to happen and order Ford to compensate those already affected by this defect. Thank you.
Corrective Action:
Our 2017 Ford Edge had 67,000 miles and it developed a cracked block. We needed to replace the long block engine. It turns out Ford issued a Technical Service Bulletin number 19-2346 in 2019. This bulletin applies to all Ford Edges produced from 2015 - 2018 and other Ford models. Even though this problem was experienced by thousands of these vehicles the owners were never advised. This is a major engine defect that could cause many dangerous conditions including engine fires. The cost of Ford's recommendation to fix this problem was well over $10,000. This engine failure was a clear defect that Ford should have and still needs to issue a recall and to take full responsibility. I know you have received similar complaints from many Ford owners with the same problem. Please take action to cause this to happen and order Ford to compensate those already affected by this defect. Thank you.
Additional Notes:
Our 2017 Ford Edge had 67,000 miles and it developed a cracked block. We needed to replace the long block engine. It turns out Ford issued a Technical Service Bulletin number 19-2346 in 2019. This bulletin applies to all Ford Edges produced from 2015 - 2018 and other Ford models. Even though this problem was experienced by thousands of these vehicles the owners were never advised. This is a major engine defect that could cause many dangerous conditions including engine fires. The cost of Ford's recommendation to fix this problem was well over $10,000. This engine failure was a clear defect that Ford should have and still needs to issue a recall and to take full responsibility. I know you have received similar complaints from many Ford owners with the same problem. Please take action to cause this to happen and order Ford to compensate those already affected by this defect. Thank you.
Mfg Campaign: 11623262
Recall Date: Nov 2, 2024
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Valencia, CA • 36 yrs
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