Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The contact researched online and was aware of Technical Service Bulletin Number: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 79,200.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The contact researched online and was aware of Technical Service Bulletin Number: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 79,200.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The contact researched online and was aware of Technical Service Bulletin Number: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 79,200.
Mfg Campaign: 11622924
Recall Date: Oct 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact's wife stated that while the vehicle was parked while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 129,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact's wife stated that while the vehicle was parked while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 129,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact's wife stated that while the vehicle was parked while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 129,000.
Mfg Campaign: 11622998
Recall Date: Oct 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On [XXX], my check engine light came on, followed by random shaking vibration after starting up the vehicle. I received code P0303 Cylinder 3 Misfire Detected. Autozone recommended to replace the ignition coil or spark plug. I replaced the ignition coil first and noticed there were oil inside of the hole and on the old ignition coil. I took my vehicle to Lafontaine Ford Lansing dealership in Lansing, Michigan. I was informed the oil was caused by valve cover gasket leaking. The cylinder misfire was caused due to coolant leaking into the cylinders. Two cylinders had already contained coolant. I was told this will result in engine failure and overheating eventually if I continue to drive the vehicle. Ford suggested to replace the long block and quoted me $11, 372.45 for the repair. My warranty expired at 100,000 miles. At the time of this incident, I was at 115,577 miles. This appeared to be a common issue/defect that Ford failed to disclose and refused to fix. I declined the repairs due to the exorbitant cost and left the vehicle parked. This defect (which Ford is at fault for) could have jeopardized my safety and other drivers on the road if it led to a potential fire while driving from Ohio. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], my check engine light came on, followed by random shaking vibration after starting up the vehicle. I received code P0303 Cylinder 3 Misfire Detected. Autozone recommended to replace the ignition coil or spark plug. I replaced the ignition coil first and noticed there were oil inside of the hole and on the old ignition coil. I took my vehicle to Lafontaine Ford Lansing dealership in Lansing, Michigan. I was informed the oil was caused by valve cover gasket leaking. The cylinder misfire was caused due to coolant leaking into the cylinders. Two cylinders had already contained coolant. I was told this will result in engine failure and overheating eventually if I continue to drive the vehicle. Ford suggested to replace the long block and quoted me $11, 372.45 for the repair. My warranty expired at 100,000 miles. At the time of this incident, I was at 115,577 miles. This appeared to be a common issue/defect that Ford failed to disclose and refused to fix. I declined the repairs due to the exorbitant cost and left the vehicle parked. This defect (which Ford is at fault for) could have jeopardized my safety and other drivers on the road if it led to a potential fire while driving from Ohio. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], my check engine light came on, followed by random shaking vibration after starting up the vehicle. I received code P0303 Cylinder 3 Misfire Detected. Autozone recommended to replace the ignition coil or spark plug. I replaced the ignition coil first and noticed there were oil inside of the hole and on the old ignition coil. I took my vehicle to Lafontaine Ford Lansing dealership in Lansing, Michigan. I was informed the oil was caused by valve cover gasket leaking. The cylinder misfire was caused due to coolant leaking into the cylinders. Two cylinders had already contained coolant. I was told this will result in engine failure and overheating eventually if I continue to drive the vehicle. Ford suggested to replace the long block and quoted me $11, 372.45 for the repair. My warranty expired at 100,000 miles. At the time of this incident, I was at 115,577 miles. This appeared to be a common issue/defect that Ford failed to disclose and refused to fix. I declined the repairs due to the exorbitant cost and left the vehicle parked. This defect (which Ford is at fault for) could have jeopardized my safety and other drivers on the road if it led to a potential fire while driving from Ohio. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11622811
Recall Date: Oct 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have the coolant intrusion leak. My vehicle's engine light is on for misfires, and it overheats.
Corrective Action:
I have the coolant intrusion leak. My vehicle's engine light is on for misfires, and it overheats.
Additional Notes:
I have the coolant intrusion leak. My vehicle's engine light is on for misfires, and it overheats.
Mfg Campaign: 11622420
Recall Date: Oct 29, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I took my 2017 Ford Edge to a Ford dealer in town to have a diagnostic evaluation due to the "check engine" light coming up. The service associate notified me that the engine block needed to be replace due to coolant intrusion into the cylinders. Please see TSB 19-2208 for reference. There were no issues with the vehicle prior to the check engine light coming on. The date this occurred was 10-16-2024.
Corrective Action:
I took my 2017 Ford Edge to a Ford dealer in town to have a diagnostic evaluation due to the "check engine" light coming up. The service associate notified me that the engine block needed to be replace due to coolant intrusion into the cylinders. Please see TSB 19-2208 for reference. There were no issues with the vehicle prior to the check engine light coming on. The date this occurred was 10-16-2024.
Additional Notes:
I took my 2017 Ford Edge to a Ford dealer in town to have a diagnostic evaluation due to the "check engine" light coming up. The service associate notified me that the engine block needed to be replace due to coolant intrusion into the cylinders. Please see TSB 19-2208 for reference. There were no issues with the vehicle prior to the check engine light coming on. The date this occurred was 10-16-2024.
Mfg Campaign: 11622592
Recall Date: Oct 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local O'Reilly's Service Center which diagnosed that the vehicle had experienced a #3-cylinder misfire. The spark plugs were replaced but the failure persisted. The vehicle was later taken to the local dealer who diagnosed that the cylinder head was faulty and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 83,700.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local O'Reilly's Service Center which diagnosed that the vehicle had experienced a #3-cylinder misfire. The spark plugs were replaced but the failure persisted. The vehicle was later taken to the local dealer who diagnosed that the cylinder head was faulty and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 83,700.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local O'Reilly's Service Center which diagnosed that the vehicle had experienced a #3-cylinder misfire. The spark plugs were replaced but the failure persisted. The vehicle was later taken to the local dealer who diagnosed that the cylinder head was faulty and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 83,700.
Mfg Campaign: 11621959
Recall Date: Oct 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Estimated cost to replace engine long block per technical service bulletin for coolant leaking in cylinders .
Corrective Action:
Estimated cost to replace engine long block per technical service bulletin for coolant leaking in cylinders .
Additional Notes:
Estimated cost to replace engine long block per technical service bulletin for coolant leaking in cylinders .
Mfg Campaign: 11621841
Recall Date: Oct 24, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light illuminated. Additionally, the contact stated while starting the vehicle, the engine revved significantly. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The contact stated that the canister purge valve was replaced several times; however, the failure persisted. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 113,996.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light illuminated. Additionally, the contact stated while starting the vehicle, the engine revved significantly. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The contact stated that the canister purge valve was replaced several times; however, the failure persisted. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 113,996.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light illuminated. Additionally, the contact stated while starting the vehicle, the engine revved significantly. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The contact stated that the canister purge valve was replaced several times; however, the failure persisted. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 113,996.
Mfg Campaign: 11621043
Recall Date: Oct 21, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light illuminated. Additionally, the contact stated while starting the vehicle, the engine revved significantly. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The contact stated that the canister purge valve was replaced several times; however, the failure persisted. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 113,996.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light illuminated. Additionally, the contact stated while starting the vehicle, the engine revved significantly. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The contact stated that the canister purge valve was replaced several times; however, the failure persisted. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 113,996.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light illuminated. Additionally, the contact stated while starting the vehicle, the engine revved significantly. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The contact stated that the canister purge valve was replaced several times; however, the failure persisted. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 113,996.
Mfg Campaign: 11621043
Recall Date: Oct 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on. I took to dealer and was told I needed a new engine. Antifreeze was found in one of the cylinders. I had 89k miles on vehicle. This is a design problem and recall should be issued.
Corrective Action:
Check engine light came on. I took to dealer and was told I needed a new engine. Antifreeze was found in one of the cylinders. I had 89k miles on vehicle. This is a design problem and recall should be issued.
Additional Notes:
Check engine light came on. I took to dealer and was told I needed a new engine. Antifreeze was found in one of the cylinders. I had 89k miles on vehicle. This is a design problem and recall should be issued.
Mfg Campaign: 11620739
Recall Date: Oct 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle the engine temperature gauge had increased to high and the check engine light had illuminated. The vehicle was taken to the local mechanic who diagnosed that the coolant reservoir was empty, the engine head gasket had blown and the engine block had cracked. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 82,590.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle the engine temperature gauge had increased to high and the check engine light had illuminated. The vehicle was taken to the local mechanic who diagnosed that the coolant reservoir was empty, the engine head gasket had blown and the engine block had cracked. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 82,590.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle the engine temperature gauge had increased to high and the check engine light had illuminated. The vehicle was taken to the local mechanic who diagnosed that the coolant reservoir was empty, the engine head gasket had blown and the engine block had cracked. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 82,590.
Mfg Campaign: 11620364
Recall Date: Oct 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on in June. Had oil change at the dealership and check engine light did not come on until July. Dealership said a coolant intrusion in cylinder 2 was causing misfire and a new engine was recommended. This is a 7 year old car with 47K miles. Engine cost was 11+K and I contacted Ford Motor Co. for assistance on August 12, 2024. After numerous phone calls and forwarding documentation Ford says they will reimburse some of the cost. This process has taken over 60 days for me to continue to follow up, (return calls promised, but never happened), request to speak with a supervisor, explain the situation repeatedly to the same "Concern Team" member. Ford Motor Co. knows that engine failure or worse is possible, but does not take responsibility, This should be a MAJOR recall!!!!
Corrective Action:
Check engine light came on in June. Had oil change at the dealership and check engine light did not come on until July. Dealership said a coolant intrusion in cylinder 2 was causing misfire and a new engine was recommended. This is a 7 year old car with 47K miles. Engine cost was 11+K and I contacted Ford Motor Co. for assistance on August 12, 2024. After numerous phone calls and forwarding documentation Ford says they will reimburse some of the cost. This process has taken over 60 days for me to continue to follow up, (return calls promised, but never happened), request to speak with a supervisor, explain the situation repeatedly to the same "Concern Team" member. Ford Motor Co. knows that engine failure or worse is possible, but does not take responsibility, This should be a MAJOR recall!!!!
Additional Notes:
Check engine light came on in June. Had oil change at the dealership and check engine light did not come on until July. Dealership said a coolant intrusion in cylinder 2 was causing misfire and a new engine was recommended. This is a 7 year old car with 47K miles. Engine cost was 11+K and I contacted Ford Motor Co. for assistance on August 12, 2024. After numerous phone calls and forwarding documentation Ford says they will reimburse some of the cost. This process has taken over 60 days for me to continue to follow up, (return calls promised, but never happened), request to speak with a supervisor, explain the situation repeatedly to the same "Concern Team" member. Ford Motor Co. knows that engine failure or worse is possible, but does not take responsibility, This should be a MAJOR recall!!!!
Mfg Campaign: 11620368
Recall Date: Oct 17, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that when starting the vehicle the engine would begin to idle, and the check engine warning light was illuminated. The vehicle was taken to a local dealer but no codes were displayed. The contact proceeded to drive her vehicle for 3 weeks until the check engine warning light was illuminated again this time however the dashboard displayed a message that read "engine temperature elevated". The contact again drove her vehicle to a local dealer where it was diagnosed a second time, The contact was advised that coolant had leaked into the engine of her vehicle and that she would have to replace it. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,523
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that when starting the vehicle the engine would begin to idle, and the check engine warning light was illuminated. The vehicle was taken to a local dealer but no codes were displayed. The contact proceeded to drive her vehicle for 3 weeks until the check engine warning light was illuminated again this time however the dashboard displayed a message that read "engine temperature elevated". The contact again drove her vehicle to a local dealer where it was diagnosed a second time, The contact was advised that coolant had leaked into the engine of her vehicle and that she would have to replace it. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,523
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that when starting the vehicle the engine would begin to idle, and the check engine warning light was illuminated. The vehicle was taken to a local dealer but no codes were displayed. The contact proceeded to drive her vehicle for 3 weeks until the check engine warning light was illuminated again this time however the dashboard displayed a message that read "engine temperature elevated". The contact again drove her vehicle to a local dealer where it was diagnosed a second time, The contact was advised that coolant had leaked into the engine of her vehicle and that she would have to replace it. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,523
Mfg Campaign: 11620451
Recall Date: Oct 17, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving at various speeds, there was an abnormal white smoke coming out of the exhaust pipe, and there was an abnormal water flow sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cylinder misfire due to coolant intrusion in the cylinders. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,900.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving at various speeds, there was an abnormal white smoke coming out of the exhaust pipe, and there was an abnormal water flow sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cylinder misfire due to coolant intrusion in the cylinders. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,900.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving at various speeds, there was an abnormal white smoke coming out of the exhaust pipe, and there was an abnormal water flow sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cylinder misfire due to coolant intrusion in the cylinders. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,900.
Mfg Campaign: 11620061
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the engine had experienced rough idling, the coolant reservoir was continuously low and the check engine light had remained illuminated. The vehicle was taken to the local dealer who diagnosed that engine coolant was present inside the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the engine had experienced rough idling, the coolant reservoir was continuously low and the check engine light had remained illuminated. The vehicle was taken to the local dealer who diagnosed that engine coolant was present inside the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the engine had experienced rough idling, the coolant reservoir was continuously low and the check engine light had remained illuminated. The vehicle was taken to the local dealer who diagnosed that engine coolant was present inside the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Mfg Campaign: 11620101
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the inside of the vehicle and the transmission was unintentionally downshifting. No warning light was illuminated. The VIN was not included in NHTSA Campaign Number: 18V390000 (Power Train). The vehicle was taken to an independent mechanic where it was diagnosed that the Flex Wheel was cracked and needed to be replaced along with several other unknown parts. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the inside of the vehicle and the transmission was unintentionally downshifting. No warning light was illuminated. The VIN was not included in NHTSA Campaign Number: 18V390000 (Power Train). The vehicle was taken to an independent mechanic where it was diagnosed that the Flex Wheel was cracked and needed to be replaced along with several other unknown parts. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the inside of the vehicle and the transmission was unintentionally downshifting. No warning light was illuminated. The VIN was not included in NHTSA Campaign Number: 18V390000 (Power Train). The vehicle was taken to an independent mechanic where it was diagnosed that the Flex Wheel was cracked and needed to be replaced along with several other unknown parts. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 52,000.
Mfg Campaign: 11620103
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. In addition, when attempting to accelerate, the vehicle would hesitate and jerk before accelerating. The vehicle was taken to the dealer who diagnosed that there was a misfire with cylinder #3 due to coolant leaking into the cylinder. The dealer stated the failure related to the Technical Service Bulletin 22-2229 however the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was 87,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. In addition, when attempting to accelerate, the vehicle would hesitate and jerk before accelerating. The vehicle was taken to the dealer who diagnosed that there was a misfire with cylinder #3 due to coolant leaking into the cylinder. The dealer stated the failure related to the Technical Service Bulletin 22-2229 however the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was 87,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. In addition, when attempting to accelerate, the vehicle would hesitate and jerk before accelerating. The vehicle was taken to the dealer who diagnosed that there was a misfire with cylinder #3 due to coolant leaking into the cylinder. The dealer stated the failure related to the Technical Service Bulletin 22-2229 however the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was 87,000.
Mfg Campaign: 11620133
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 40 MPH the check engine light illuminated. The contact stated that he had scheduled service with a local dealer for a state inspection. The contact asked the dealer about the check engine warning light illuminated. The dealer diagnosed the vehicle and determined that coolant had intruded into the engine block. The contact was advised that he needed to replace the engine. The vehicle was not repaired. The contact had researched online and related the failure to manufacturer technical service bulletin number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 40 MPH the check engine light illuminated. The contact stated that he had scheduled service with a local dealer for a state inspection. The contact asked the dealer about the check engine warning light illuminated. The dealer diagnosed the vehicle and determined that coolant had intruded into the engine block. The contact was advised that he needed to replace the engine. The vehicle was not repaired. The contact had researched online and related the failure to manufacturer technical service bulletin number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 40 MPH the check engine light illuminated. The contact stated that he had scheduled service with a local dealer for a state inspection. The contact asked the dealer about the check engine warning light illuminated. The dealer diagnosed the vehicle and determined that coolant had intruded into the engine block. The contact was advised that he needed to replace the engine. The vehicle was not repaired. The contact had researched online and related the failure to manufacturer technical service bulletin number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11620192
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11619338
Recall Date: Oct 11, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11619338
Recall Date: Oct 11, 2024
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