Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S37
Recall Date: Oct 25, 2019
Consumer Complaints
645 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle experienced a loss of motive power. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into the cylinders, and the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 43,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle experienced a loss of motive power. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into the cylinders, and the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 43,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle experienced a loss of motive power. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into the cylinders, and the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 43,000.
Mfg Campaign: 11614059
Recall Date: Sep 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is "bucking and jerking" at low speeds and between 2nd and third gear.... its worse when travelling under 35mph
Corrective Action:
Transmission is "bucking and jerking" at low speeds and between 2nd and third gear.... its worse when travelling under 35mph
Additional Notes:
Transmission is "bucking and jerking" at low speeds and between 2nd and third gear.... its worse when travelling under 35mph
Mfg Campaign: 11613431
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated that while the vehicle was parked and fastening the seat belt, the seat belt failed to retract as needed. The failure occurred with front driver’s and passenger’s sides seat belts. The vehicle was taken to a dealer where it was diagnosed that the retracting mechanism had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated that while the vehicle was parked and fastening the seat belt, the seat belt failed to retract as needed. The failure occurred with front driver’s and passenger’s sides seat belts. The vehicle was taken to a dealer where it was diagnosed that the retracting mechanism had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated that while the vehicle was parked and fastening the seat belt, the seat belt failed to retract as needed. The failure occurred with front driver’s and passenger’s sides seat belts. The vehicle was taken to a dealer where it was diagnosed that the retracting mechanism had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.
Mfg Campaign: 11613034
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Failing torque converter and valve body at approx. 91,000 miles and just under 5 years old. When accelerating (at any speed), the vehicle chugs and struggles to speed up. No warning lights or check engine lights came on. Ford initially diagnosed the problem and wanted to replace JUST the torque converter and valve body. Upon bringing it to dedicated transmission shop it was confirmed the torque converter and valve body are failing. It is not yet confirmed if there is any other work needed as they are checking if Ford will even sell them parts to fix the issue. I was told this has become a known and common occurrence with this specific model of transmission, and there is not even a full remedy of the issue with repair, as they won't replace any other parts in the transmission when the torque converter and valve body are replaced - leading to repeat repairs of the same transmission.
Corrective Action:
Failing torque converter and valve body at approx. 91,000 miles and just under 5 years old. When accelerating (at any speed), the vehicle chugs and struggles to speed up. No warning lights or check engine lights came on. Ford initially diagnosed the problem and wanted to replace JUST the torque converter and valve body. Upon bringing it to dedicated transmission shop it was confirmed the torque converter and valve body are failing. It is not yet confirmed if there is any other work needed as they are checking if Ford will even sell them parts to fix the issue. I was told this has become a known and common occurrence with this specific model of transmission, and there is not even a full remedy of the issue with repair, as they won't replace any other parts in the transmission when the torque converter and valve body are replaced - leading to repeat repairs of the same transmission.
Additional Notes:
Failing torque converter and valve body at approx. 91,000 miles and just under 5 years old. When accelerating (at any speed), the vehicle chugs and struggles to speed up. No warning lights or check engine lights came on. Ford initially diagnosed the problem and wanted to replace JUST the torque converter and valve body. Upon bringing it to dedicated transmission shop it was confirmed the torque converter and valve body are failing. It is not yet confirmed if there is any other work needed as they are checking if Ford will even sell them parts to fix the issue. I was told this has become a known and common occurrence with this specific model of transmission, and there is not even a full remedy of the issue with repair, as they won't replace any other parts in the transmission when the torque converter and valve body are replaced - leading to repeat repairs of the same transmission.
Mfg Campaign: 11613094
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is acting up. Erratic shifts. Car stumbles as accelerating. Seems to be a lot of complaints about this. Only fix is a new transmission for a considerable amount of money.
Corrective Action:
Transmission is acting up. Erratic shifts. Car stumbles as accelerating. Seems to be a lot of complaints about this. Only fix is a new transmission for a considerable amount of money.
Additional Notes:
Transmission is acting up. Erratic shifts. Car stumbles as accelerating. Seems to be a lot of complaints about this. Only fix is a new transmission for a considerable amount of money.
Mfg Campaign: 11612539
Recall Date: Sep 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The mechanic that inspected the car after it broke down said that the EcoBoost 2.0 has an issue that the engine cracks or something like that allowing coolant or whatnot to get into the spark plugs. I think I explained that. The car now needs an engine. With 83000 miles. I’m sure this could cause a fire.
Corrective Action:
The mechanic that inspected the car after it broke down said that the EcoBoost 2.0 has an issue that the engine cracks or something like that allowing coolant or whatnot to get into the spark plugs. I think I explained that. The car now needs an engine. With 83000 miles. I’m sure this could cause a fire.
Additional Notes:
The mechanic that inspected the car after it broke down said that the EcoBoost 2.0 has an issue that the engine cracks or something like that allowing coolant or whatnot to get into the spark plugs. I think I explained that. The car now needs an engine. With 83000 miles. I’m sure this could cause a fire.
Mfg Campaign: 11612660
Recall Date: Sep 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The car jerks forward. When gas is initially applied nothing happens then jerks. The car is dangerous when turning while traffic is traveling towards you. It doesn't engage immediately and I'm afraid of going right in front of car. No date specific. It happens at 0 to 40mph
Corrective Action:
The car jerks forward. When gas is initially applied nothing happens then jerks. The car is dangerous when turning while traffic is traveling towards you. It doesn't engage immediately and I'm afraid of going right in front of car. No date specific. It happens at 0 to 40mph
Additional Notes:
The car jerks forward. When gas is initially applied nothing happens then jerks. The car is dangerous when turning while traffic is traveling towards you. It doesn't engage immediately and I'm afraid of going right in front of car. No date specific. It happens at 0 to 40mph
Mfg Campaign: 11612243
Recall Date: Sep 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated while driving 60 MPH, the vehicle made an abnormal sound and shuddered. The check engine warning light was illuminated. Additionally, the contact stated while attempting to pull into a parking spot, the vehicle failed to respond while shifting into reverse(R) and into drive(D). The contact stated that after turning off and restarting the vehicle several times, the vehicle jolted while responding. The contact stated that the vehicle later failed to start. The vehicle was towed to the dealer, where the battery was replaced, and the vehicle restarted; however, the dealer informed the contact that the transmission failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 118,412.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated while driving 60 MPH, the vehicle made an abnormal sound and shuddered. The check engine warning light was illuminated. Additionally, the contact stated while attempting to pull into a parking spot, the vehicle failed to respond while shifting into reverse(R) and into drive(D). The contact stated that after turning off and restarting the vehicle several times, the vehicle jolted while responding. The contact stated that the vehicle later failed to start. The vehicle was towed to the dealer, where the battery was replaced, and the vehicle restarted; however, the dealer informed the contact that the transmission failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 118,412.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated while driving 60 MPH, the vehicle made an abnormal sound and shuddered. The check engine warning light was illuminated. Additionally, the contact stated while attempting to pull into a parking spot, the vehicle failed to respond while shifting into reverse(R) and into drive(D). The contact stated that after turning off and restarting the vehicle several times, the vehicle jolted while responding. The contact stated that the vehicle later failed to start. The vehicle was towed to the dealer, where the battery was replaced, and the vehicle restarted; however, the dealer informed the contact that the transmission failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 118,412.
Mfg Campaign: 11612351
Recall Date: Sep 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated while driving 60 MPH, the vehicle made an abnormal sound and shuddered. The check engine warning light was illuminated. Additionally, the contact stated while attempting to pull into a parking spot, the vehicle failed to respond while shifting into reverse(R) and into drive(D). The contact stated that after turning off and restarting the vehicle several times, the vehicle jolted while responding. The contact stated that the vehicle later failed to start. The vehicle was towed to the dealer, where the battery was replaced, and the vehicle restarted; however, the dealer informed the contact that the transmission failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 118,412.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated while driving 60 MPH, the vehicle made an abnormal sound and shuddered. The check engine warning light was illuminated. Additionally, the contact stated while attempting to pull into a parking spot, the vehicle failed to respond while shifting into reverse(R) and into drive(D). The contact stated that after turning off and restarting the vehicle several times, the vehicle jolted while responding. The contact stated that the vehicle later failed to start. The vehicle was towed to the dealer, where the battery was replaced, and the vehicle restarted; however, the dealer informed the contact that the transmission failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 118,412.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated while driving 60 MPH, the vehicle made an abnormal sound and shuddered. The check engine warning light was illuminated. Additionally, the contact stated while attempting to pull into a parking spot, the vehicle failed to respond while shifting into reverse(R) and into drive(D). The contact stated that after turning off and restarting the vehicle several times, the vehicle jolted while responding. The contact stated that the vehicle later failed to start. The vehicle was towed to the dealer, where the battery was replaced, and the vehicle restarted; however, the dealer informed the contact that the transmission failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 118,412.
Mfg Campaign: 11612351
Recall Date: Sep 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle sputtered and almost stalled. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter, valve body, and pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle sputtered and almost stalled. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter, valve body, and pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle sputtered and almost stalled. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter, valve body, and pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.
Mfg Campaign: 11611549
Recall Date: Aug 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle sputtered and almost stalled. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter, valve body, and pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle sputtered and almost stalled. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter, valve body, and pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle sputtered and almost stalled. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter, valve body, and pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.
Mfg Campaign: 11611549
Recall Date: Aug 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle downshifted without a warning light illuminated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle downshifted without a warning light illuminated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle downshifted without a warning light illuminated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 62,000.
Mfg Campaign: 11610821
Recall Date: Aug 26, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The ford dealer states the problem is in the slip clutch converter. As I begin driving the vehicle it slips, perks, tac goes up and down, engages and is engages up and down constantly. It never throws a code on this and it is a danger for fear of it quitting in the middle of the hwy. The jerking, slipping, kicking out of and into gear constantly. With no code being thrown on it. It shows no recalls on our car but others it dies. Ford wants us to pay 3,400.00 dollars to fix it when it is a manufacturers problem. We don't have that kind of money. As I read the 296 complaints on the ford edge they are about the same problem and this issue needs to be addressed and paid for by ford. It affects the gas mileage also. It is available for jnspection.All maintenance has been done on vehicle when needed. It affects me, my passengers and other people around me because it can cause pile up and hurt lot of people. The problem has been reproduced at ford. No warning lamps, messages or other symptoms of the problem prior to the failure and it first started about 8 months ago. Was reported to Ford for the problem and nothing was done about it. It was brought into the Ford Dealership and they confirmed it was the clutch slip converter is what it was. Never heard of such. It is getting worse and worse With the slipping and perking and things. What do we do. Ford needs to stand behind their product as I have been a Ford man all my life and now this. I am thinking long and hard about going to chevy.
Corrective Action:
The ford dealer states the problem is in the slip clutch converter. As I begin driving the vehicle it slips, perks, tac goes up and down, engages and is engages up and down constantly. It never throws a code on this and it is a danger for fear of it quitting in the middle of the hwy. The jerking, slipping, kicking out of and into gear constantly. With no code being thrown on it. It shows no recalls on our car but others it dies. Ford wants us to pay 3,400.00 dollars to fix it when it is a manufacturers problem. We don't have that kind of money. As I read the 296 complaints on the ford edge they are about the same problem and this issue needs to be addressed and paid for by ford. It affects the gas mileage also. It is available for jnspection.All maintenance has been done on vehicle when needed. It affects me, my passengers and other people around me because it can cause pile up and hurt lot of people. The problem has been reproduced at ford. No warning lamps, messages or other symptoms of the problem prior to the failure and it first started about 8 months ago. Was reported to Ford for the problem and nothing was done about it. It was brought into the Ford Dealership and they confirmed it was the clutch slip converter is what it was. Never heard of such. It is getting worse and worse With the slipping and perking and things. What do we do. Ford needs to stand behind their product as I have been a Ford man all my life and now this. I am thinking long and hard about going to chevy.
Additional Notes:
The ford dealer states the problem is in the slip clutch converter. As I begin driving the vehicle it slips, perks, tac goes up and down, engages and is engages up and down constantly. It never throws a code on this and it is a danger for fear of it quitting in the middle of the hwy. The jerking, slipping, kicking out of and into gear constantly. With no code being thrown on it. It shows no recalls on our car but others it dies. Ford wants us to pay 3,400.00 dollars to fix it when it is a manufacturers problem. We don't have that kind of money. As I read the 296 complaints on the ford edge they are about the same problem and this issue needs to be addressed and paid for by ford. It affects the gas mileage also. It is available for jnspection.All maintenance has been done on vehicle when needed. It affects me, my passengers and other people around me because it can cause pile up and hurt lot of people. The problem has been reproduced at ford. No warning lamps, messages or other symptoms of the problem prior to the failure and it first started about 8 months ago. Was reported to Ford for the problem and nothing was done about it. It was brought into the Ford Dealership and they confirmed it was the clutch slip converter is what it was. Never heard of such. It is getting worse and worse With the slipping and perking and things. What do we do. Ford needs to stand behind their product as I have been a Ford man all my life and now this. I am thinking long and hard about going to chevy.
Mfg Campaign: 11610758
Recall Date: Aug 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I HAD TAKEN MY VEHICLE TO MITCHELL SELIG FORD DEALERSHIP FOR A PROBLEM WITH COOLANT BURNING WHITE SMOKE OUT OF MY EXHAUST PIPES. THEY DID A DIAGNOSTIC CHECK AND THEY FOUND THE EGR COOLER LEAKING INTO THE EXHAUST CAUSING ENGINE MISFIRE AND WHITE SMOKE. WHEN I DISCOVERED THE SMOKE I WAS ON THE HIGHWAY AND MY CAR HAD STALLED TWICE IN THE MIDDLE OF TRAFFIC THAT COULD'VE RESULTED IN A HORRIBLE ACCIDENT. LUCKILY NO ONE HIT ME AND I WAS ABLE TO RESTART MY CAR. I HAD TO REFILL MY COOLANT MULTIPLE TIMES TO AVOID MY ENGINE CATCHING ON FIRE.
Corrective Action:
I HAD TAKEN MY VEHICLE TO MITCHELL SELIG FORD DEALERSHIP FOR A PROBLEM WITH COOLANT BURNING WHITE SMOKE OUT OF MY EXHAUST PIPES. THEY DID A DIAGNOSTIC CHECK AND THEY FOUND THE EGR COOLER LEAKING INTO THE EXHAUST CAUSING ENGINE MISFIRE AND WHITE SMOKE. WHEN I DISCOVERED THE SMOKE I WAS ON THE HIGHWAY AND MY CAR HAD STALLED TWICE IN THE MIDDLE OF TRAFFIC THAT COULD'VE RESULTED IN A HORRIBLE ACCIDENT. LUCKILY NO ONE HIT ME AND I WAS ABLE TO RESTART MY CAR. I HAD TO REFILL MY COOLANT MULTIPLE TIMES TO AVOID MY ENGINE CATCHING ON FIRE.
Additional Notes:
I HAD TAKEN MY VEHICLE TO MITCHELL SELIG FORD DEALERSHIP FOR A PROBLEM WITH COOLANT BURNING WHITE SMOKE OUT OF MY EXHAUST PIPES. THEY DID A DIAGNOSTIC CHECK AND THEY FOUND THE EGR COOLER LEAKING INTO THE EXHAUST CAUSING ENGINE MISFIRE AND WHITE SMOKE. WHEN I DISCOVERED THE SMOKE I WAS ON THE HIGHWAY AND MY CAR HAD STALLED TWICE IN THE MIDDLE OF TRAFFIC THAT COULD'VE RESULTED IN A HORRIBLE ACCIDENT. LUCKILY NO ONE HIT ME AND I WAS ABLE TO RESTART MY CAR. I HAD TO REFILL MY COOLANT MULTIPLE TIMES TO AVOID MY ENGINE CATCHING ON FIRE.
Mfg Campaign: 11610373
Recall Date: Aug 23, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD TAKEN MY VEHICLE TO MITCHELL SELIG FORD DEALERSHIP FOR A PROBLEM WITH COOLANT BURNING WHITE SMOKE OUT OF MY EXHAUST PIPES. THEY DID A DIAGNOSTIC CHECK AND THEY FOUND THE EGR COOLER LEAKING INTO THE EXHAUST CAUSING ENGINE MISFIRE AND WHITE SMOKE. WHEN I DISCOVERED THE SMOKE I WAS ON THE HIGHWAY AND MY CAR HAD STALLED TWICE IN THE MIDDLE OF TRAFFIC THAT COULD'VE RESULTED IN A HORRIBLE ACCIDENT. LUCKILY NO ONE HIT ME AND I WAS ABLE TO RESTART MY CAR. I HAD TO REFILL MY COOLANT MULTIPLE TIMES TO AVOID MY ENGINE CATCHING ON FIRE.
Corrective Action:
I HAD TAKEN MY VEHICLE TO MITCHELL SELIG FORD DEALERSHIP FOR A PROBLEM WITH COOLANT BURNING WHITE SMOKE OUT OF MY EXHAUST PIPES. THEY DID A DIAGNOSTIC CHECK AND THEY FOUND THE EGR COOLER LEAKING INTO THE EXHAUST CAUSING ENGINE MISFIRE AND WHITE SMOKE. WHEN I DISCOVERED THE SMOKE I WAS ON THE HIGHWAY AND MY CAR HAD STALLED TWICE IN THE MIDDLE OF TRAFFIC THAT COULD'VE RESULTED IN A HORRIBLE ACCIDENT. LUCKILY NO ONE HIT ME AND I WAS ABLE TO RESTART MY CAR. I HAD TO REFILL MY COOLANT MULTIPLE TIMES TO AVOID MY ENGINE CATCHING ON FIRE.
Additional Notes:
I HAD TAKEN MY VEHICLE TO MITCHELL SELIG FORD DEALERSHIP FOR A PROBLEM WITH COOLANT BURNING WHITE SMOKE OUT OF MY EXHAUST PIPES. THEY DID A DIAGNOSTIC CHECK AND THEY FOUND THE EGR COOLER LEAKING INTO THE EXHAUST CAUSING ENGINE MISFIRE AND WHITE SMOKE. WHEN I DISCOVERED THE SMOKE I WAS ON THE HIGHWAY AND MY CAR HAD STALLED TWICE IN THE MIDDLE OF TRAFFIC THAT COULD'VE RESULTED IN A HORRIBLE ACCIDENT. LUCKILY NO ONE HIT ME AND I WAS ABLE TO RESTART MY CAR. I HAD TO REFILL MY COOLANT MULTIPLE TIMES TO AVOID MY ENGINE CATCHING ON FIRE.
Mfg Campaign: 11610373
Recall Date: Aug 23, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated that the driver's side door was making an abnormal squeaking sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door needed to be replaced. The dealer informed the contact that rainwater had entered the door and the door’s structure was deteriorating. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated that the driver's side door was making an abnormal squeaking sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door needed to be replaced. The dealer informed the contact that rainwater had entered the door and the door’s structure was deteriorating. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated that the driver's side door was making an abnormal squeaking sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door needed to be replaced. The dealer informed the contact that rainwater had entered the door and the door’s structure was deteriorating. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 40,000.
Mfg Campaign: 11610138
Recall Date: Aug 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated when the vehicle was started, the transmission was bucking. The contact stated that the failure was present when the vehicle was purchased. The contact stated in 2020, an unknown recall repair was completed for the Power Train; however, the failure persisted. The vehicle was taken to the dealer; however, there were no fault codes displayed. The contact was informed that if there were no fault codes displayed, the vehicle could not be properly diagnosed. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated when the vehicle was started, the transmission was bucking. The contact stated that the failure was present when the vehicle was purchased. The contact stated in 2020, an unknown recall repair was completed for the Power Train; however, the failure persisted. The vehicle was taken to the dealer; however, there were no fault codes displayed. The contact was informed that if there were no fault codes displayed, the vehicle could not be properly diagnosed. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated when the vehicle was started, the transmission was bucking. The contact stated that the failure was present when the vehicle was purchased. The contact stated in 2020, an unknown recall repair was completed for the Power Train; however, the failure persisted. The vehicle was taken to the dealer; however, there were no fault codes displayed. The contact was informed that if there were no fault codes displayed, the vehicle could not be properly diagnosed. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11609437
Recall Date: Aug 19, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated that while driving in a low gear, the vehicle was hesitating and driving rough. The vehicle was taken to the local mechanic who discovered that the transmission fluid was black and was burnt. The transmission fluid was flushed and refilled; however, the failure persisted. The transmission was later replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 86,091.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated that while driving in a low gear, the vehicle was hesitating and driving rough. The vehicle was taken to the local mechanic who discovered that the transmission fluid was black and was burnt. The transmission fluid was flushed and refilled; however, the failure persisted. The transmission was later replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 86,091.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated that while driving in a low gear, the vehicle was hesitating and driving rough. The vehicle was taken to the local mechanic who discovered that the transmission fluid was black and was burnt. The transmission fluid was flushed and refilled; however, the failure persisted. The transmission was later replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 86,091.
Mfg Campaign: 11608909
Recall Date: Aug 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2019 Ford Edge with about 68,000 miles on it that is having transmission issues. The dealer has said it needs a new torque converter. However, they cannot guarantee it will be covered by the warranty. I am [XXX], and cannot afford this if I end up having to pay for it!! After researching 2019 Ford Edge issues online, I see that there are MANY with the same issue, and that having it repaired does not fix the problem - it will happen again! If the transmission fails while I am driving it will be a huge safety risk for me and drivers around me. It is not shifting correctly, and causing me to not be able to speed up when necessary which puts me and others at risk. There are no warning or engine lights on at this time. This is a known problem and Ford should fix it!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2019 Ford Edge with about 68,000 miles on it that is having transmission issues. The dealer has said it needs a new torque converter. However, they cannot guarantee it will be covered by the warranty. I am [XXX], and cannot afford this if I end up having to pay for it!! After researching 2019 Ford Edge issues online, I see that there are MANY with the same issue, and that having it repaired does not fix the problem - it will happen again! If the transmission fails while I am driving it will be a huge safety risk for me and drivers around me. It is not shifting correctly, and causing me to not be able to speed up when necessary which puts me and others at risk. There are no warning or engine lights on at this time. This is a known problem and Ford should fix it!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2019 Ford Edge with about 68,000 miles on it that is having transmission issues. The dealer has said it needs a new torque converter. However, they cannot guarantee it will be covered by the warranty. I am [XXX], and cannot afford this if I end up having to pay for it!! After researching 2019 Ford Edge issues online, I see that there are MANY with the same issue, and that having it repaired does not fix the problem - it will happen again! If the transmission fails while I am driving it will be a huge safety risk for me and drivers around me. It is not shifting correctly, and causing me to not be able to speed up when necessary which puts me and others at risk. There are no warning or engine lights on at this time. This is a known problem and Ford should fix it!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11608955
Recall Date: Aug 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.
Mfg Campaign: 11609004
Recall Date: Aug 16, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury