Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that heavy white smoke was coming from the exhaust pipe at start-up. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic test determined that coolant had leaked into an engine cylinder and that metal shavings were found in the oil and air intake tube. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that heavy white smoke was coming from the exhaust pipe at start-up. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic test determined that coolant had leaked into an engine cylinder and that metal shavings were found in the oil and air intake tube. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that heavy white smoke was coming from the exhaust pipe at start-up. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic test determined that coolant had leaked into an engine cylinder and that metal shavings were found in the oil and air intake tube. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11596139
Recall Date: Jun 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that heavy white smoke was coming from the exhaust pipe at start-up. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic test determined that coolant had leaked into an engine cylinder and that metal shavings were found in the oil and air intake tube. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that heavy white smoke was coming from the exhaust pipe at start-up. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic test determined that coolant had leaked into an engine cylinder and that metal shavings were found in the oil and air intake tube. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that heavy white smoke was coming from the exhaust pipe at start-up. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic test determined that coolant had leaked into an engine cylinder and that metal shavings were found in the oil and air intake tube. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11596139
Recall Date: Jun 24, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On June 21,2024 the transmission on the vehicle prevented the shifter from moving the transmission into the intended gear and caused the vehicle to think it was in park. Due to car unable to move forward accidents could have been caused.
Corrective Action:
On June 21,2024 the transmission on the vehicle prevented the shifter from moving the transmission into the intended gear and caused the vehicle to think it was in park. Due to car unable to move forward accidents could have been caused.
Additional Notes:
On June 21,2024 the transmission on the vehicle prevented the shifter from moving the transmission into the intended gear and caused the vehicle to think it was in park. Due to car unable to move forward accidents could have been caused.
Mfg Campaign: 11596297
Recall Date: Jun 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine block is cracked and leaking antifreeze into the combustion chamber. How was your safety or the safety of others put at risk? -no Has the problem been reproduced or confirmed by a dealer or independent service center? -Confirmed by dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -Just the dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -None
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine block is cracked and leaking antifreeze into the combustion chamber. How was your safety or the safety of others put at risk? -no Has the problem been reproduced or confirmed by a dealer or independent service center? -Confirmed by dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -Just the dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -None
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine block is cracked and leaking antifreeze into the combustion chamber. How was your safety or the safety of others put at risk? -no Has the problem been reproduced or confirmed by a dealer or independent service center? -Confirmed by dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -Just the dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -None
Mfg Campaign: 11595574
Recall Date: Jun 20, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have a sunroof and water leaks in and gets the headliner wet on both sides on the area vertically between windshield and front windows. I have had my front windshield replaced to ensure it wasn’t a windshield leak from a seal issue. It don’t fix the problem. I had my sunroof replaced in case it was that and it didn’t fix the issue either. I had the drain tubes for the sunroof flushed multiple times and it didn’t fix the issue either. This has been inspected/looked at by multiple auto places and it can not be located to the source of how water keeps getting in. Every time it rains it gets the headliner wet. There is no warning lamp indicating an issue. It is available for inspection should anyone else need to inspect it to try to find the source of why water gets in. It leaves water stains in my headliner. This is a safety issue if water gets into the car and the water can damage other components of the car. This issue has been ongoing for the last year approximately and I have brought the car in multiple times to address this but no one can locate the source so far.
Corrective Action:
I have a sunroof and water leaks in and gets the headliner wet on both sides on the area vertically between windshield and front windows. I have had my front windshield replaced to ensure it wasn’t a windshield leak from a seal issue. It don’t fix the problem. I had my sunroof replaced in case it was that and it didn’t fix the issue either. I had the drain tubes for the sunroof flushed multiple times and it didn’t fix the issue either. This has been inspected/looked at by multiple auto places and it can not be located to the source of how water keeps getting in. Every time it rains it gets the headliner wet. There is no warning lamp indicating an issue. It is available for inspection should anyone else need to inspect it to try to find the source of why water gets in. It leaves water stains in my headliner. This is a safety issue if water gets into the car and the water can damage other components of the car. This issue has been ongoing for the last year approximately and I have brought the car in multiple times to address this but no one can locate the source so far.
Additional Notes:
I have a sunroof and water leaks in and gets the headliner wet on both sides on the area vertically between windshield and front windows. I have had my front windshield replaced to ensure it wasn’t a windshield leak from a seal issue. It don’t fix the problem. I had my sunroof replaced in case it was that and it didn’t fix the issue either. I had the drain tubes for the sunroof flushed multiple times and it didn’t fix the issue either. This has been inspected/looked at by multiple auto places and it can not be located to the source of how water keeps getting in. Every time it rains it gets the headliner wet. There is no warning lamp indicating an issue. It is available for inspection should anyone else need to inspect it to try to find the source of why water gets in. It leaves water stains in my headliner. This is a safety issue if water gets into the car and the water can damage other components of the car. This issue has been ongoing for the last year approximately and I have brought the car in multiple times to address this but no one can locate the source so far.
Mfg Campaign: 11593356
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle was shuddering and chugging significantly. Additionally, the transmission was slipping between gears. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the engine was replaced. Additionally, the contact stated while driving 70-75 MPH and depressing the accelerator pedal, the vehicle jerked and lunged forward. The contact also stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond while the engine was revving. The contact stated that he continuously depressed the accelerator pedal until the vehicle responded. The contact was able to continue driving. The vehicle was towed to the independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 114,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle was shuddering and chugging significantly. Additionally, the transmission was slipping between gears. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the engine was replaced. Additionally, the contact stated while driving 70-75 MPH and depressing the accelerator pedal, the vehicle jerked and lunged forward. The contact also stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond while the engine was revving. The contact stated that he continuously depressed the accelerator pedal until the vehicle responded. The contact was able to continue driving. The vehicle was towed to the independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 114,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle was shuddering and chugging significantly. Additionally, the transmission was slipping between gears. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the engine was replaced. Additionally, the contact stated while driving 70-75 MPH and depressing the accelerator pedal, the vehicle jerked and lunged forward. The contact also stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond while the engine was revving. The contact stated that he continuously depressed the accelerator pedal until the vehicle responded. The contact was able to continue driving. The vehicle was towed to the independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 114,000.
Mfg Campaign: 11592660
Recall Date: Jun 5, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle was shuddering and chugging significantly. Additionally, the transmission was slipping between gears. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the engine was replaced. Additionally, the contact stated while driving 70-75 MPH and depressing the accelerator pedal, the vehicle jerked and lunged forward. The contact also stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond while the engine was revving. The contact stated that he continuously depressed the accelerator pedal until the vehicle responded. The contact was able to continue driving. The vehicle was towed to the independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 114,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle was shuddering and chugging significantly. Additionally, the transmission was slipping between gears. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the engine was replaced. Additionally, the contact stated while driving 70-75 MPH and depressing the accelerator pedal, the vehicle jerked and lunged forward. The contact also stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond while the engine was revving. The contact stated that he continuously depressed the accelerator pedal until the vehicle responded. The contact was able to continue driving. The vehicle was towed to the independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 114,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle was shuddering and chugging significantly. Additionally, the transmission was slipping between gears. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the engine was replaced. Additionally, the contact stated while driving 70-75 MPH and depressing the accelerator pedal, the vehicle jerked and lunged forward. The contact also stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond while the engine was revving. The contact stated that he continuously depressed the accelerator pedal until the vehicle responded. The contact was able to continue driving. The vehicle was towed to the independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 114,000.
Mfg Campaign: 11592660
Recall Date: Jun 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving 60–65 MPH, coolant was leaking into the engine. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine replacement was needed. The manufacturer was contacted and opened a case. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving 60–65 MPH, coolant was leaking into the engine. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine replacement was needed. The manufacturer was contacted and opened a case. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving 60–65 MPH, coolant was leaking into the engine. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine replacement was needed. The manufacturer was contacted and opened a case. The failure mileage was approximately 105,000.
Mfg Campaign: 11592089
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving 60–65 MPH, coolant was leaking into the engine. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine replacement was needed. The manufacturer was contacted and opened a case. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving 60–65 MPH, coolant was leaking into the engine. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine replacement was needed. The manufacturer was contacted and opened a case. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving 60–65 MPH, coolant was leaking into the engine. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine replacement was needed. The manufacturer was contacted and opened a case. The failure mileage was approximately 105,000.
Mfg Campaign: 11592089
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light and engine overheating warning lights remained illuminated. Upon inspection, it was discovered that the coolant reservoir was empty. The contact stated that coolant was added to the reservoir, but the failure persisted, and the coolant reservoir was constantly low. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not covered under and Extended Warranty for the failure. The failure mileage was 118,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light and engine overheating warning lights remained illuminated. Upon inspection, it was discovered that the coolant reservoir was empty. The contact stated that coolant was added to the reservoir, but the failure persisted, and the coolant reservoir was constantly low. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not covered under and Extended Warranty for the failure. The failure mileage was 118,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light and engine overheating warning lights remained illuminated. Upon inspection, it was discovered that the coolant reservoir was empty. The contact stated that coolant was added to the reservoir, but the failure persisted, and the coolant reservoir was constantly low. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not covered under and Extended Warranty for the failure. The failure mileage was 118,000.
Mfg Campaign: 11591704
Recall Date: May 31, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's daughter owns a 2016 Ford Escape. While the contact's daughter was driving approximately 25 MPH, the vehicle stalled upon depressing the accelerator pedal. There was no warning light illuminated. The contact and the contact's husband were called and arrived at the scene where an attempt was made to restart of the vehicle; however, the failure persisted. The vehicle was then towed to the dealer where it remained in the dealer's possession for a week. The contact called the dealer and was informed that the vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 68,000.
Corrective Action:
The contact's daughter owns a 2016 Ford Escape. While the contact's daughter was driving approximately 25 MPH, the vehicle stalled upon depressing the accelerator pedal. There was no warning light illuminated. The contact and the contact's husband were called and arrived at the scene where an attempt was made to restart of the vehicle; however, the failure persisted. The vehicle was then towed to the dealer where it remained in the dealer's possession for a week. The contact called the dealer and was informed that the vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 68,000.
Additional Notes:
The contact's daughter owns a 2016 Ford Escape. While the contact's daughter was driving approximately 25 MPH, the vehicle stalled upon depressing the accelerator pedal. There was no warning light illuminated. The contact and the contact's husband were called and arrived at the scene where an attempt was made to restart of the vehicle; however, the failure persisted. The vehicle was then towed to the dealer where it remained in the dealer's possession for a week. The contact called the dealer and was informed that the vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 68,000.
Mfg Campaign: 11589355
Recall Date: May 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
4/24/24 Vehicle began de accelerating quickly, going from 50mph to 28mph. The oil light came on, followed immediately by engine light, then seconds later, complete engine failure. Towed to dealership, where I was informed a week later that the engine needed to be replaced again. Ford replaced engine 1.5 years ago when another catastrophic failure occurred. That engine came with a 36 month warranty. Ford authorized the dealership to replace the engine again, however, was unwilling to provide a new 36 month warranty, indicating I would only have the remainder of the warranty period from the previous engine. This second incident could have resulted in serious injury to me, as it occurred on a busy road with no shoulder. I couldn’t open my driver door safely with speeding vehicles going by at 45-50mph to catch a ferry. My research indicates Ford was aware of potential problems with this model since before I purchased it new in 2016.
Corrective Action:
4/24/24 Vehicle began de accelerating quickly, going from 50mph to 28mph. The oil light came on, followed immediately by engine light, then seconds later, complete engine failure. Towed to dealership, where I was informed a week later that the engine needed to be replaced again. Ford replaced engine 1.5 years ago when another catastrophic failure occurred. That engine came with a 36 month warranty. Ford authorized the dealership to replace the engine again, however, was unwilling to provide a new 36 month warranty, indicating I would only have the remainder of the warranty period from the previous engine. This second incident could have resulted in serious injury to me, as it occurred on a busy road with no shoulder. I couldn’t open my driver door safely with speeding vehicles going by at 45-50mph to catch a ferry. My research indicates Ford was aware of potential problems with this model since before I purchased it new in 2016.
Additional Notes:
4/24/24 Vehicle began de accelerating quickly, going from 50mph to 28mph. The oil light came on, followed immediately by engine light, then seconds later, complete engine failure. Towed to dealership, where I was informed a week later that the engine needed to be replaced again. Ford replaced engine 1.5 years ago when another catastrophic failure occurred. That engine came with a 36 month warranty. Ford authorized the dealership to replace the engine again, however, was unwilling to provide a new 36 month warranty, indicating I would only have the remainder of the warranty period from the previous engine. This second incident could have resulted in serious injury to me, as it occurred on a busy road with no shoulder. I couldn’t open my driver door safely with speeding vehicles going by at 45-50mph to catch a ferry. My research indicates Ford was aware of potential problems with this model since before I purchased it new in 2016.
Mfg Campaign: 11588518
Recall Date: May 13, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have 2 ford escapes a 2015 and a 2016 (2016 referenced in this complaint) both have experienced catastrophic transmission failure within weeks of each other. The transmission would slip and hard shift, eventually disable completely and would indicate the transmission needed to be serviced.
Corrective Action:
I have 2 ford escapes a 2015 and a 2016 (2016 referenced in this complaint) both have experienced catastrophic transmission failure within weeks of each other. The transmission would slip and hard shift, eventually disable completely and would indicate the transmission needed to be serviced.
Additional Notes:
I have 2 ford escapes a 2015 and a 2016 (2016 referenced in this complaint) both have experienced catastrophic transmission failure within weeks of each other. The transmission would slip and hard shift, eventually disable completely and would indicate the transmission needed to be serviced.
Mfg Campaign: 11586791
Recall Date: May 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
I have 2 ford escapes a 2015 and a 2016 (2016 referenced in this complaint) both have experienced catastrophic transmission failure within weeks of each other. The transmission would slip and hard shift, eventually disable completely and would indicate the transmission needed to be serviced.
Corrective Action:
I have 2 ford escapes a 2015 and a 2016 (2016 referenced in this complaint) both have experienced catastrophic transmission failure within weeks of each other. The transmission would slip and hard shift, eventually disable completely and would indicate the transmission needed to be serviced.
Additional Notes:
I have 2 ford escapes a 2015 and a 2016 (2016 referenced in this complaint) both have experienced catastrophic transmission failure within weeks of each other. The transmission would slip and hard shift, eventually disable completely and would indicate the transmission needed to be serviced.
Mfg Campaign: 11586791
Recall Date: May 3, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto was purchased from a dealership on 5/31/2023. We drove less than a mile down the road and a warning for "hood ajar" came on. We immediately pulled over only to find the hood was latched. Over the next few months there were numerous other warning/electrical items that came up: trunk ajar warning, problems opening the trunk, back up camera would often go black when car was in reverse, car would start honking like the alarm was going off when it was just sitting in garage with nobody near the car. The car was brought to the dealer on 6/14/23 for a separate recall issue and an electrician was supposed to look at these issues but they weren't at the dealership when we arrived for our scheduled appt. Couldn't get a new appt for a few weeks so went to our local auto shop who confirmed the issues and felt we could try a new battery which he put in on 6/30/23. Went to the Ford dealership on 8/31/2023 and they said we needed to have the APIM replaced and the rear park aid camera and latch. We couldn't afford these repairs. Since then we have taken the car in for tire rotation/oil change. This past week the car will not start unless we jump it with a battery cable. We looked into recalls and found out our VIN isn't under the recall. Obviously, these are safety issues that we had hoped would be covered by the recall. Your help would be greatly appreciated.
Corrective Action:
Auto was purchased from a dealership on 5/31/2023. We drove less than a mile down the road and a warning for "hood ajar" came on. We immediately pulled over only to find the hood was latched. Over the next few months there were numerous other warning/electrical items that came up: trunk ajar warning, problems opening the trunk, back up camera would often go black when car was in reverse, car would start honking like the alarm was going off when it was just sitting in garage with nobody near the car. The car was brought to the dealer on 6/14/23 for a separate recall issue and an electrician was supposed to look at these issues but they weren't at the dealership when we arrived for our scheduled appt. Couldn't get a new appt for a few weeks so went to our local auto shop who confirmed the issues and felt we could try a new battery which he put in on 6/30/23. Went to the Ford dealership on 8/31/2023 and they said we needed to have the APIM replaced and the rear park aid camera and latch. We couldn't afford these repairs. Since then we have taken the car in for tire rotation/oil change. This past week the car will not start unless we jump it with a battery cable. We looked into recalls and found out our VIN isn't under the recall. Obviously, these are safety issues that we had hoped would be covered by the recall. Your help would be greatly appreciated.
Additional Notes:
Auto was purchased from a dealership on 5/31/2023. We drove less than a mile down the road and a warning for "hood ajar" came on. We immediately pulled over only to find the hood was latched. Over the next few months there were numerous other warning/electrical items that came up: trunk ajar warning, problems opening the trunk, back up camera would often go black when car was in reverse, car would start honking like the alarm was going off when it was just sitting in garage with nobody near the car. The car was brought to the dealer on 6/14/23 for a separate recall issue and an electrician was supposed to look at these issues but they weren't at the dealership when we arrived for our scheduled appt. Couldn't get a new appt for a few weeks so went to our local auto shop who confirmed the issues and felt we could try a new battery which he put in on 6/30/23. Went to the Ford dealership on 8/31/2023 and they said we needed to have the APIM replaced and the rear park aid camera and latch. We couldn't afford these repairs. Since then we have taken the car in for tire rotation/oil change. This past week the car will not start unless we jump it with a battery cable. We looked into recalls and found out our VIN isn't under the recall. Obviously, these are safety issues that we had hoped would be covered by the recall. Your help would be greatly appreciated.
Mfg Campaign: 11586338
Recall Date: May 1, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed air bag sensor. The contact was informed that the air bag sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the failure could be repaired, but it might not resolve the failure. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,812.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed air bag sensor. The contact was informed that the air bag sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the failure could be repaired, but it might not resolve the failure. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,812.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed air bag sensor. The contact was informed that the air bag sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the failure could be repaired, but it might not resolve the failure. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,812.
Mfg Campaign: 11585312
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Aluminum covering on lug nuts becomes enlarged and have to be destroyed to remove them. Service tech at Ford dealership advised that he sees this problem several times per week.
Corrective Action:
Aluminum covering on lug nuts becomes enlarged and have to be destroyed to remove them. Service tech at Ford dealership advised that he sees this problem several times per week.
Additional Notes:
Aluminum covering on lug nuts becomes enlarged and have to be destroyed to remove them. Service tech at Ford dealership advised that he sees this problem several times per week.
Mfg Campaign: 11583332
Recall Date: Apr 16, 2024
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
Aluminum covering on lug nuts becomes enlarged and have to be destroyed to remove them. Service tech at Ford dealership advised that he sees this problem several times per week.
Corrective Action:
Aluminum covering on lug nuts becomes enlarged and have to be destroyed to remove them. Service tech at Ford dealership advised that he sees this problem several times per week.
Additional Notes:
Aluminum covering on lug nuts becomes enlarged and have to be destroyed to remove them. Service tech at Ford dealership advised that he sees this problem several times per week.
Mfg Campaign: 11583332
Recall Date: Apr 16, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:THROTTLE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11583105
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11583105
Recall Date: Apr 15, 2024
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Valencia, CA • 36 yrs
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