Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The coolant leaks into the engine. I have already had it fixed before. It did it again and ruined my engine. I am now on the hook to replace the engine and still paying the car off. Looking to Google shows this is a known issue that ford refuses to address and has cost thousands of people a lot of money.
Corrective Action:
The coolant leaks into the engine. I have already had it fixed before. It did it again and ruined my engine. I am now on the hook to replace the engine and still paying the car off. Looking to Google shows this is a known issue that ford refuses to address and has cost thousands of people a lot of money.
Additional Notes:
The coolant leaks into the engine. I have already had it fixed before. It did it again and ruined my engine. I am now on the hook to replace the engine and still paying the car off. Looking to Google shows this is a known issue that ford refuses to address and has cost thousands of people a lot of money.
Mfg Campaign: 11582796
Recall Date: Apr 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The coolant leaks into the engine. I have already had it fixed before. It did it again and ruined my engine. I am now on the hook to replace the engine and still paying the car off. Looking to Google shows this is a known issue that ford refuses to address and has cost thousands of people a lot of money.
Corrective Action:
The coolant leaks into the engine. I have already had it fixed before. It did it again and ruined my engine. I am now on the hook to replace the engine and still paying the car off. Looking to Google shows this is a known issue that ford refuses to address and has cost thousands of people a lot of money.
Additional Notes:
The coolant leaks into the engine. I have already had it fixed before. It did it again and ruined my engine. I am now on the hook to replace the engine and still paying the car off. Looking to Google shows this is a known issue that ford refuses to address and has cost thousands of people a lot of money.
Mfg Campaign: 11582796
Recall Date: Apr 13, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear view camera displayed view upside down or blurry lines flashing on the screen. Entire camera assembly replaced due to failure.
Corrective Action:
Rear view camera displayed view upside down or blurry lines flashing on the screen. Entire camera assembly replaced due to failure.
Additional Notes:
Rear view camera displayed view upside down or blurry lines flashing on the screen. Entire camera assembly replaced due to failure.
Mfg Campaign: 11582646
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Rear view camera displayed view upside down or blurry lines flashing on the screen. Entire camera assembly replaced due to failure.
Corrective Action:
Rear view camera displayed view upside down or blurry lines flashing on the screen. Entire camera assembly replaced due to failure.
Additional Notes:
Rear view camera displayed view upside down or blurry lines flashing on the screen. Entire camera assembly replaced due to failure.
Mfg Campaign: 11582646
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that there was a leak coming through the sunroof around the trim. The contact stated that the water leaked onto the doors and trunk, and there was mold and mold odor inside the vehicle. The contact and passenger were coughing while riding in the vehicle. The contact's spouse used silicone to close the gaps in the sunroof. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that there was a leak coming through the sunroof around the trim. The contact stated that the water leaked onto the doors and trunk, and there was mold and mold odor inside the vehicle. The contact and passenger were coughing while riding in the vehicle. The contact's spouse used silicone to close the gaps in the sunroof. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that there was a leak coming through the sunroof around the trim. The contact stated that the water leaked onto the doors and trunk, and there was mold and mold odor inside the vehicle. The contact and passenger were coughing while riding in the vehicle. The contact's spouse used silicone to close the gaps in the sunroof. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11582410
Recall Date: Apr 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving my 2016 Ford Escape and stopped at a red light. When the light turned green I steeped on the gas and the car would not move. No check engine light came on and there was no indication that anything was wrong. The car had to be towed to two different repair shops. The first repair shop diagnosed that it was the transmission and they wanted to much to repair. I then had it towed to a transmission repair shop where they rebuilt my transmission. I picked up my car today and the shop told me that there was a recall on 2016 Ford Escapes. I called ford and they agreed there was a recall on 2016 Ford Escape transmissions but it did not include my car. This makes no sense as my car only has 63208 miles on it and the transmission went out with no warning. I don't understand my Ford says my car is not included when obviously there is a problem. Thank you for your time
Corrective Action:
I was driving my 2016 Ford Escape and stopped at a red light. When the light turned green I steeped on the gas and the car would not move. No check engine light came on and there was no indication that anything was wrong. The car had to be towed to two different repair shops. The first repair shop diagnosed that it was the transmission and they wanted to much to repair. I then had it towed to a transmission repair shop where they rebuilt my transmission. I picked up my car today and the shop told me that there was a recall on 2016 Ford Escapes. I called ford and they agreed there was a recall on 2016 Ford Escape transmissions but it did not include my car. This makes no sense as my car only has 63208 miles on it and the transmission went out with no warning. I don't understand my Ford says my car is not included when obviously there is a problem. Thank you for your time
Additional Notes:
I was driving my 2016 Ford Escape and stopped at a red light. When the light turned green I steeped on the gas and the car would not move. No check engine light came on and there was no indication that anything was wrong. The car had to be towed to two different repair shops. The first repair shop diagnosed that it was the transmission and they wanted to much to repair. I then had it towed to a transmission repair shop where they rebuilt my transmission. I picked up my car today and the shop told me that there was a recall on 2016 Ford Escapes. I called ford and they agreed there was a recall on 2016 Ford Escape transmissions but it did not include my car. This makes no sense as my car only has 63208 miles on it and the transmission went out with no warning. I don't understand my Ford says my car is not included when obviously there is a problem. Thank you for your time
Mfg Campaign: 11582197
Recall Date: Apr 10, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The car started revving without any warning lights while I was on the highway 635 which caused the car to suddenly lose speed and despite every effort I put into getting it to move putting my life and that of other road users at risk. The car would revv jerk forward and then decline in speed. The "Transmission Fault" warning indicators only came on much later. This led me to conduct research and discover that a lot of other drivers have had the same issue with the same car model. I took it to TownEast Ford and they confirmed the transmission was slipping. I have since taken it to two independent repair companies who ran diagnostic tests on it and confirmed that the transmission was completely faulty. A general search on google has shown to me that this is a very common issue with the 2016 Ford Escape costing users an unbelievable amount of money in repair costs.
Corrective Action:
The car started revving without any warning lights while I was on the highway 635 which caused the car to suddenly lose speed and despite every effort I put into getting it to move putting my life and that of other road users at risk. The car would revv jerk forward and then decline in speed. The "Transmission Fault" warning indicators only came on much later. This led me to conduct research and discover that a lot of other drivers have had the same issue with the same car model. I took it to TownEast Ford and they confirmed the transmission was slipping. I have since taken it to two independent repair companies who ran diagnostic tests on it and confirmed that the transmission was completely faulty. A general search on google has shown to me that this is a very common issue with the 2016 Ford Escape costing users an unbelievable amount of money in repair costs.
Additional Notes:
The car started revving without any warning lights while I was on the highway 635 which caused the car to suddenly lose speed and despite every effort I put into getting it to move putting my life and that of other road users at risk. The car would revv jerk forward and then decline in speed. The "Transmission Fault" warning indicators only came on much later. This led me to conduct research and discover that a lot of other drivers have had the same issue with the same car model. I took it to TownEast Ford and they confirmed the transmission was slipping. I have since taken it to two independent repair companies who ran diagnostic tests on it and confirmed that the transmission was completely faulty. A general search on google has shown to me that this is a very common issue with the 2016 Ford Escape costing users an unbelievable amount of money in repair costs.
Mfg Campaign: 11582235
Recall Date: Apr 10, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the power steering assist warning light illuminated. In addition, the power steering wheel was not functioning as intended. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with a failed steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the power steering assist warning light illuminated. In addition, the power steering wheel was not functioning as intended. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with a failed steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the power steering assist warning light illuminated. In addition, the power steering wheel was not functioning as intended. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with a failed steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was unknown.
Mfg Campaign: 11581953
Recall Date: Apr 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving 80 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving 80 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving 80 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Mfg Campaign: 11581376
Recall Date: Apr 5, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While Driving the vehicle Car came out of gear and the tachometer revved. I had to pull the car off the side of the road shut the car down and then restart it and it then was able to go into gear but for only a short time maybe a minute or two. No lights appeared on the dash. Luckily I was on a residential street and not a highway where my life definitely could've been put at risk. Car was towed to a Ford dealer and they stated complete transmission failure. Car has 85,xxx miles on it.
Corrective Action:
While Driving the vehicle Car came out of gear and the tachometer revved. I had to pull the car off the side of the road shut the car down and then restart it and it then was able to go into gear but for only a short time maybe a minute or two. No lights appeared on the dash. Luckily I was on a residential street and not a highway where my life definitely could've been put at risk. Car was towed to a Ford dealer and they stated complete transmission failure. Car has 85,xxx miles on it.
Additional Notes:
While Driving the vehicle Car came out of gear and the tachometer revved. I had to pull the car off the side of the road shut the car down and then restart it and it then was able to go into gear but for only a short time maybe a minute or two. No lights appeared on the dash. Luckily I was on a residential street and not a highway where my life definitely could've been put at risk. Car was towed to a Ford dealer and they stated complete transmission failure. Car has 85,xxx miles on it.
Mfg Campaign: 11581226
Recall Date: Apr 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission suddenly failed with no warning. 2016 under $90k miles. Mechanic saying very abnormal and was because a small piece inside broke that is manufacturer error.
Corrective Action:
The transmission suddenly failed with no warning. 2016 under $90k miles. Mechanic saying very abnormal and was because a small piece inside broke that is manufacturer error.
Additional Notes:
The transmission suddenly failed with no warning. 2016 under $90k miles. Mechanic saying very abnormal and was because a small piece inside broke that is manufacturer error.
Mfg Campaign: 11581233
Recall Date: Apr 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while the son was driving approximately 55 MPH the vehicle suddenly began to lose motive power and stalled. The "Transmission" warning message was displayed after the failure had occurred. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 72,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while the son was driving approximately 55 MPH the vehicle suddenly began to lose motive power and stalled. The "Transmission" warning message was displayed after the failure had occurred. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 72,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while the son was driving approximately 55 MPH the vehicle suddenly began to lose motive power and stalled. The "Transmission" warning message was displayed after the failure had occurred. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 72,000.
Mfg Campaign: 11580945
Recall Date: Apr 3, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
The front driver side tire went flat. When a friend tried to remove lug nuts it was discovered that the lug wrench supplied by Ford with the vehicle would not fit over 3 of the 5 nuts. In a youtube video search from home I discovered that Ford had applied a metal coating to the outside of the lug nuts that in time tends to swell and prevents a socket from from going over the lug. Several videos showed people using hammers to force a larger socket over it and using an impact hammer to get the lugs off. Some took 20 mins. to remove. Since our lugs could not be removed on the roadside, a can of FIX-A-FLAT and a short drive on the near flat to a service station allowed them to get the car to a safe place for the night. The next day a call to the SERVICE MANAGER at Dick Hannah Ford dealership in Sandy Oregon (503-809-4711) was no help and he said he had never heard of this before. I called a local outlet (Estacada, Or.) (503-210-5111)of regional tire repair company Les Schawb Tires, and the manager there told me that he sees this all the time. He even completed my description of the problem with added details. He says that he has been recommending the complete removal of all lugs on any trucks or cars that come in with these lugs for years. He is saving all the lugs that come off of my car and has agreed to attest to the facts of what he finds and his past experience with this issue. I will keep the lugs if you would like to inspect them. No one was endangered in this incident. It happened on a dry day in the early afternoon just miles from a friends home. But I can't believe that no one has ever found themselves in a dangerous situation with a flat tire that can't be replaced with the very tool that FORD has provided in their vehicle for doing so. No warning has been issued, no recall initiated, and FORD keeps putting these useless tools in cars and trucks letting people believe that they will work. Several Youtube videos have documented the issue.
Corrective Action:
The front driver side tire went flat. When a friend tried to remove lug nuts it was discovered that the lug wrench supplied by Ford with the vehicle would not fit over 3 of the 5 nuts. In a youtube video search from home I discovered that Ford had applied a metal coating to the outside of the lug nuts that in time tends to swell and prevents a socket from from going over the lug. Several videos showed people using hammers to force a larger socket over it and using an impact hammer to get the lugs off. Some took 20 mins. to remove. Since our lugs could not be removed on the roadside, a can of FIX-A-FLAT and a short drive on the near flat to a service station allowed them to get the car to a safe place for the night. The next day a call to the SERVICE MANAGER at Dick Hannah Ford dealership in Sandy Oregon (503-809-4711) was no help and he said he had never heard of this before. I called a local outlet (Estacada, Or.) (503-210-5111)of regional tire repair company Les Schawb Tires, and the manager there told me that he sees this all the time. He even completed my description of the problem with added details. He says that he has been recommending the complete removal of all lugs on any trucks or cars that come in with these lugs for years. He is saving all the lugs that come off of my car and has agreed to attest to the facts of what he finds and his past experience with this issue. I will keep the lugs if you would like to inspect them. No one was endangered in this incident. It happened on a dry day in the early afternoon just miles from a friends home. But I can't believe that no one has ever found themselves in a dangerous situation with a flat tire that can't be replaced with the very tool that FORD has provided in their vehicle for doing so. No warning has been issued, no recall initiated, and FORD keeps putting these useless tools in cars and trucks letting people believe that they will work. Several Youtube videos have documented the issue.
Additional Notes:
The front driver side tire went flat. When a friend tried to remove lug nuts it was discovered that the lug wrench supplied by Ford with the vehicle would not fit over 3 of the 5 nuts. In a youtube video search from home I discovered that Ford had applied a metal coating to the outside of the lug nuts that in time tends to swell and prevents a socket from from going over the lug. Several videos showed people using hammers to force a larger socket over it and using an impact hammer to get the lugs off. Some took 20 mins. to remove. Since our lugs could not be removed on the roadside, a can of FIX-A-FLAT and a short drive on the near flat to a service station allowed them to get the car to a safe place for the night. The next day a call to the SERVICE MANAGER at Dick Hannah Ford dealership in Sandy Oregon (503-809-4711) was no help and he said he had never heard of this before. I called a local outlet (Estacada, Or.) (503-210-5111)of regional tire repair company Les Schawb Tires, and the manager there told me that he sees this all the time. He even completed my description of the problem with added details. He says that he has been recommending the complete removal of all lugs on any trucks or cars that come in with these lugs for years. He is saving all the lugs that come off of my car and has agreed to attest to the facts of what he finds and his past experience with this issue. I will keep the lugs if you would like to inspect them. No one was endangered in this incident. It happened on a dry day in the early afternoon just miles from a friends home. But I can't believe that no one has ever found themselves in a dangerous situation with a flat tire that can't be replaced with the very tool that FORD has provided in their vehicle for doing so. No warning has been issued, no recall initiated, and FORD keeps putting these useless tools in cars and trucks letting people believe that they will work. Several Youtube videos have documented the issue.
Mfg Campaign: 11578935
Recall Date: Mar 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while revering in a parking area at low speeds, the vehicle suddenly lost all motive power, and the contact was unable to shift the gear selector. As a result, the vehicle rolled into a busy intersection. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission shifter cable. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), and the VIN was included but had already been repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 184,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while revering in a parking area at low speeds, the vehicle suddenly lost all motive power, and the contact was unable to shift the gear selector. As a result, the vehicle rolled into a busy intersection. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission shifter cable. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), and the VIN was included but had already been repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 184,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while revering in a parking area at low speeds, the vehicle suddenly lost all motive power, and the contact was unable to shift the gear selector. As a result, the vehicle rolled into a busy intersection. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission shifter cable. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), and the VIN was included but had already been repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 184,000.
Mfg Campaign: 11578494
Recall Date: Mar 20, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was inoperable while reversing. Additionally, the contact stated that the infotainment system screen would turn black inadvertently while driving and using the navigation system. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the Accessory Protocol Interface Module (APIM) and the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 81,289.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was inoperable while reversing. Additionally, the contact stated that the infotainment system screen would turn black inadvertently while driving and using the navigation system. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the Accessory Protocol Interface Module (APIM) and the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 81,289.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was inoperable while reversing. Additionally, the contact stated that the infotainment system screen would turn black inadvertently while driving and using the navigation system. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the Accessory Protocol Interface Module (APIM) and the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 81,289.
Mfg Campaign: 11578303
Recall Date: Mar 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on, car was taken to mechanic. Coolant system cylinder 1, 2 were showing as codes and coolant was 1/2 gallon low. Coolant was found to be leaking into engine and engine replacement was the only fix. Mechanic also indicated there is a TSB for this issue, meaning it is a known problem that ford will not help with correcting.
Corrective Action:
Check engine light came on, car was taken to mechanic. Coolant system cylinder 1, 2 were showing as codes and coolant was 1/2 gallon low. Coolant was found to be leaking into engine and engine replacement was the only fix. Mechanic also indicated there is a TSB for this issue, meaning it is a known problem that ford will not help with correcting.
Additional Notes:
Check engine light came on, car was taken to mechanic. Coolant system cylinder 1, 2 were showing as codes and coolant was 1/2 gallon low. Coolant was found to be leaking into engine and engine replacement was the only fix. Mechanic also indicated there is a TSB for this issue, meaning it is a known problem that ford will not help with correcting.
Mfg Campaign: 11578357
Recall Date: Mar 19, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving 65 MPH, the vehicle shuddered and stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to move upon depressing the accelerator pedal. The message "Insufficient Transmission Fluid. Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the torque converter had failed, and the transmission fluid was leaking. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 159,834.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving 65 MPH, the vehicle shuddered and stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to move upon depressing the accelerator pedal. The message "Insufficient Transmission Fluid. Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the torque converter had failed, and the transmission fluid was leaking. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 159,834.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving 65 MPH, the vehicle shuddered and stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to move upon depressing the accelerator pedal. The message "Insufficient Transmission Fluid. Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the torque converter had failed, and the transmission fluid was leaking. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 159,834.
Mfg Campaign: 11577619
Recall Date: Mar 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving 65 MPH, the vehicle shuddered and stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to move upon depressing the accelerator pedal. The message "Insufficient Transmission Fluid. Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the torque converter had failed, and the transmission fluid was leaking. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 159,834.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving 65 MPH, the vehicle shuddered and stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to move upon depressing the accelerator pedal. The message "Insufficient Transmission Fluid. Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the torque converter had failed, and the transmission fluid was leaking. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 159,834.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving 65 MPH, the vehicle shuddered and stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to move upon depressing the accelerator pedal. The message "Insufficient Transmission Fluid. Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the torque converter had failed, and the transmission fluid was leaking. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 159,834.
Mfg Campaign: 11577619
Recall Date: Mar 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
Out of the blue on highway. Tachometer reved up to 6 without using throttle. No power, then it jumped out of gear to neutral down a hill. I almost got hit by a truck , no dash lights came on till I called fot help and my husband drove to a safe area and ford escape reared up in air . Then transmission default light came on . A guy put transmission module in to it and it didn't work. So this is not right if it was recalled and now it is doing the issue later
Corrective Action:
Out of the blue on highway. Tachometer reved up to 6 without using throttle. No power, then it jumped out of gear to neutral down a hill. I almost got hit by a truck , no dash lights came on till I called fot help and my husband drove to a safe area and ford escape reared up in air . Then transmission default light came on . A guy put transmission module in to it and it didn't work. So this is not right if it was recalled and now it is doing the issue later
Additional Notes:
Out of the blue on highway. Tachometer reved up to 6 without using throttle. No power, then it jumped out of gear to neutral down a hill. I almost got hit by a truck , no dash lights came on till I called fot help and my husband drove to a safe area and ford escape reared up in air . Then transmission default light came on . A guy put transmission module in to it and it didn't work. So this is not right if it was recalled and now it is doing the issue later
Mfg Campaign: 11576915
Recall Date: Mar 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle was struggling to start, and there was exhaust fumes coming inside the cabin while starting the vehicle. Additionally, the contact stated that the vehicle would temporarily lose motive power while driving. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking onto the spark plugs, causing the spark plugs to misfire. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle was struggling to start, and there was exhaust fumes coming inside the cabin while starting the vehicle. Additionally, the contact stated that the vehicle would temporarily lose motive power while driving. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking onto the spark plugs, causing the spark plugs to misfire. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle was struggling to start, and there was exhaust fumes coming inside the cabin while starting the vehicle. Additionally, the contact stated that the vehicle would temporarily lose motive power while driving. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking onto the spark plugs, causing the spark plugs to misfire. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.
Mfg Campaign: 11576247
Recall Date: Mar 8, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury