Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
We have maintained this vehicle per manufacturer instructions including flushing the transmission system. While on vacation 2 states away a transmission fault light came on. There were no indications like hard shifting or the transmission slipping. It Said to hit the OK button so we did. Then the indicator went away. It came right back on and then the engine fault light came on. The car shuddered and then the transmission quit. I have never had a car do this before. This is an expensive fix for a car that has been properly maintained and had only 111,000 miles on it.
Corrective Action:
We have maintained this vehicle per manufacturer instructions including flushing the transmission system. While on vacation 2 states away a transmission fault light came on. There were no indications like hard shifting or the transmission slipping. It Said to hit the OK button so we did. Then the indicator went away. It came right back on and then the engine fault light came on. The car shuddered and then the transmission quit. I have never had a car do this before. This is an expensive fix for a car that has been properly maintained and had only 111,000 miles on it.
Additional Notes:
We have maintained this vehicle per manufacturer instructions including flushing the transmission system. While on vacation 2 states away a transmission fault light came on. There were no indications like hard shifting or the transmission slipping. It Said to hit the OK button so we did. Then the indicator went away. It came right back on and then the engine fault light came on. The car shuddered and then the transmission quit. I have never had a car do this before. This is an expensive fix for a car that has been properly maintained and had only 111,000 miles on it.
Mfg Campaign: 11473245
Recall Date: Jul 10, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle failed to release from park while reversing. The vehicle continued to roll. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The contact stated the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 124,440.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle failed to release from park while reversing. The vehicle continued to roll. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The contact stated the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 124,440.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle failed to release from park while reversing. The vehicle continued to roll. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The contact stated the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 124,440.
Mfg Campaign: 11472945
Recall Date: Jul 8, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Cranked car to leave, left running to run back in my home for a forgotten item. As I’m walking toward my home, my car started rolling backwards. I ran try and stop it as it was only moving 1-2mph. Hit my mailbox and started veering right towards a light pole and utility box in neighbors yard. I was able to get to it after falling twice, got the door open, but by that time, it was too close to the pole. I let go to avoid injury and the driver side door hit dead center of the light pole. The car is not drivable now. The door was smashed forward, hinges were busted, and door was flat against left front fender.
Corrective Action:
Cranked car to leave, left running to run back in my home for a forgotten item. As I’m walking toward my home, my car started rolling backwards. I ran try and stop it as it was only moving 1-2mph. Hit my mailbox and started veering right towards a light pole and utility box in neighbors yard. I was able to get to it after falling twice, got the door open, but by that time, it was too close to the pole. I let go to avoid injury and the driver side door hit dead center of the light pole. The car is not drivable now. The door was smashed forward, hinges were busted, and door was flat against left front fender.
Additional Notes:
Cranked car to leave, left running to run back in my home for a forgotten item. As I’m walking toward my home, my car started rolling backwards. I ran try and stop it as it was only moving 1-2mph. Hit my mailbox and started veering right towards a light pole and utility box in neighbors yard. I was able to get to it after falling twice, got the door open, but by that time, it was too close to the pole. I let go to avoid injury and the driver side door hit dead center of the light pole. The car is not drivable now. The door was smashed forward, hinges were busted, and door was flat against left front fender.
Mfg Campaign: 11472499
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Potential Consequences:
Cranked car to leave, left running to run back in my home for a forgotten item. As I’m walking toward my home, my car started rolling backwards. I ran try and stop it as it was only moving 1-2mph. Hit my mailbox and started veering right towards a light pole and utility box in neighbors yard. I was able to get to it after falling twice, got the door open, but by that time, it was too close to the pole. I let go to avoid injury and the driver side door hit dead center of the light pole. The car is not drivable now. The door was smashed forward, hinges were busted, and door was flat against left front fender.
Corrective Action:
Cranked car to leave, left running to run back in my home for a forgotten item. As I’m walking toward my home, my car started rolling backwards. I ran try and stop it as it was only moving 1-2mph. Hit my mailbox and started veering right towards a light pole and utility box in neighbors yard. I was able to get to it after falling twice, got the door open, but by that time, it was too close to the pole. I let go to avoid injury and the driver side door hit dead center of the light pole. The car is not drivable now. The door was smashed forward, hinges were busted, and door was flat against left front fender.
Additional Notes:
Cranked car to leave, left running to run back in my home for a forgotten item. As I’m walking toward my home, my car started rolling backwards. I ran try and stop it as it was only moving 1-2mph. Hit my mailbox and started veering right towards a light pole and utility box in neighbors yard. I was able to get to it after falling twice, got the door open, but by that time, it was too close to the pole. I let go to avoid injury and the driver side door hit dead center of the light pole. The car is not drivable now. The door was smashed forward, hinges were busted, and door was flat against left front fender.
Mfg Campaign: 11472499
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle has less than 45K miles on it. It's begun to jerk shift between 2 and 3 gears. There is a transmission recall with no remedy as yet, but it is more related to parking issues. Problem was reproduced at Superior Brookdale Ford, they performed an adaptive relearn but it was doing the same thing on the way home. I've read from others with the same model that it could cease functioning altogether and that could lead to an accident. No warning messages appear, and it is available for inspection upon request.
Corrective Action:
This vehicle has less than 45K miles on it. It's begun to jerk shift between 2 and 3 gears. There is a transmission recall with no remedy as yet, but it is more related to parking issues. Problem was reproduced at Superior Brookdale Ford, they performed an adaptive relearn but it was doing the same thing on the way home. I've read from others with the same model that it could cease functioning altogether and that could lead to an accident. No warning messages appear, and it is available for inspection upon request.
Additional Notes:
This vehicle has less than 45K miles on it. It's begun to jerk shift between 2 and 3 gears. There is a transmission recall with no remedy as yet, but it is more related to parking issues. Problem was reproduced at Superior Brookdale Ford, they performed an adaptive relearn but it was doing the same thing on the way home. I've read from others with the same model that it could cease functioning altogether and that could lead to an accident. No warning messages appear, and it is available for inspection upon request.
Mfg Campaign: 11472579
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.
Corrective Action:
I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.
Additional Notes:
I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.
Mfg Campaign: 11472400
Recall Date: Jul 5, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.
Corrective Action:
I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.
Additional Notes:
I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.
Mfg Campaign: 11472400
Recall Date: Jul 5, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.
Corrective Action:
I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.
Additional Notes:
I was driving and my car felt like it changed from drive to neutral without any physical prompt on my part. The for escape kept rolling away and I was able to bring it to a parking lot. I was able to turn the vehicle off and tried turning it back on again. It felt like it was changing gears without being touched. It kept trying to move forward and reversing when it was on park. I was scared so I turned the car off and put the emergency break because of the strange shifting between gears that was happening. I had to have the vehicle towed as it is now inoperable. It is at the shop and is currently untouched . A few days later I found found has recalled my vehicle for transmission issues. I am now careless with no help in sight.
Mfg Campaign: 11472400
Recall Date: Jul 5, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that upon placing the vehicle into reverse(R), the vehicle would jerk while in motion. The contact then stated that upon placing the vehicle into drive(D), the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact had taken the vehicle to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA CAMPAIGN NUMBER: 22V413000 (Power Train). The dealer and the manufacturer were notified and she was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 119,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that upon placing the vehicle into reverse(R), the vehicle would jerk while in motion. The contact then stated that upon placing the vehicle into drive(D), the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact had taken the vehicle to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA CAMPAIGN NUMBER: 22V413000 (Power Train). The dealer and the manufacturer were notified and she was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 119,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that upon placing the vehicle into reverse(R), the vehicle would jerk while in motion. The contact then stated that upon placing the vehicle into drive(D), the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact had taken the vehicle to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA CAMPAIGN NUMBER: 22V413000 (Power Train). The dealer and the manufacturer were notified and she was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 119,000.
Mfg Campaign: 11471691
Recall Date: Jun 30, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the SYNC3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? You only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.
Corrective Action:
We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the SYNC3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? You only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.
Additional Notes:
We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the SYNC3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? You only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.
Mfg Campaign: 11471090
Recall Date: Jun 27, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the SYNC3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? You only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.
Corrective Action:
We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the SYNC3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? You only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.
Additional Notes:
We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the SYNC3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? You only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.
Mfg Campaign: 11471090
Recall Date: Jun 27, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I had replaced my transmission at 100,000 mile mark. I have never had that happen in an older veichle. And when mine went it did the same thing with not going into park all the way. I paid out of pocket for it. And have kept up with oil changes and Maintance on my veichle, and now I am having problem with misfire and it is the head gasket and they garage put a camera down in it and the motor is cracked. I have had nothing but bad luck with this escape. I owe a lot of money on it still and cannot afford to put new motor in it. I’ve googled on the issue and I see other reviews of people having the same issue. I have receipts when I did the transmission and would like reimbursement for that and I would like to give my veichle back and not have to finish off the loan , so I can ne able to go get another veichle.
Corrective Action:
I had replaced my transmission at 100,000 mile mark. I have never had that happen in an older veichle. And when mine went it did the same thing with not going into park all the way. I paid out of pocket for it. And have kept up with oil changes and Maintance on my veichle, and now I am having problem with misfire and it is the head gasket and they garage put a camera down in it and the motor is cracked. I have had nothing but bad luck with this escape. I owe a lot of money on it still and cannot afford to put new motor in it. I’ve googled on the issue and I see other reviews of people having the same issue. I have receipts when I did the transmission and would like reimbursement for that and I would like to give my veichle back and not have to finish off the loan , so I can ne able to go get another veichle.
Additional Notes:
I had replaced my transmission at 100,000 mile mark. I have never had that happen in an older veichle. And when mine went it did the same thing with not going into park all the way. I paid out of pocket for it. And have kept up with oil changes and Maintance on my veichle, and now I am having problem with misfire and it is the head gasket and they garage put a camera down in it and the motor is cracked. I have had nothing but bad luck with this escape. I owe a lot of money on it still and cannot afford to put new motor in it. I’ve googled on the issue and I see other reviews of people having the same issue. I have receipts when I did the transmission and would like reimbursement for that and I would like to give my veichle back and not have to finish off the loan , so I can ne able to go get another veichle.
Mfg Campaign: 11471034
Recall Date: Jun 26, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The driver owns a 2016 Ford Escape. The contact called on behalf of the wife, who drove into the driveway at approximately 2 MPH, the gear was put into the park; however, the vehicle inadvertently reversed. There were no warning lights illuminated. The vehicle stopped in the yard and was not diagnosed or repaired. The driver notified the manufacturer and was informed of a recall that would be coming out soon; however, they provided no more details or timeframe. The approximate failure mileage was 80,000
Corrective Action:
The driver owns a 2016 Ford Escape. The contact called on behalf of the wife, who drove into the driveway at approximately 2 MPH, the gear was put into the park; however, the vehicle inadvertently reversed. There were no warning lights illuminated. The vehicle stopped in the yard and was not diagnosed or repaired. The driver notified the manufacturer and was informed of a recall that would be coming out soon; however, they provided no more details or timeframe. The approximate failure mileage was 80,000
Additional Notes:
The driver owns a 2016 Ford Escape. The contact called on behalf of the wife, who drove into the driveway at approximately 2 MPH, the gear was put into the park; however, the vehicle inadvertently reversed. There were no warning lights illuminated. The vehicle stopped in the yard and was not diagnosed or repaired. The driver notified the manufacturer and was informed of a recall that would be coming out soon; however, they provided no more details or timeframe. The approximate failure mileage was 80,000
Mfg Campaign: 11470838
Recall Date: Jun 24, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that immediately after refueling the vehicle, the vehicle failed to start as needed. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic was unable to determine the cause of the failure. The mechanic was able to start the vehicle. The contact stated that on another occasion while driving at an undisclosed speed, the engine started to rev causing the vehicle to lunge forward. The contact stated that the vehicle was difficult to control. The vehicle was stopped and then towed back to the independent mechanic. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 140,002.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that immediately after refueling the vehicle, the vehicle failed to start as needed. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic was unable to determine the cause of the failure. The mechanic was able to start the vehicle. The contact stated that on another occasion while driving at an undisclosed speed, the engine started to rev causing the vehicle to lunge forward. The contact stated that the vehicle was difficult to control. The vehicle was stopped and then towed back to the independent mechanic. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 140,002.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that immediately after refueling the vehicle, the vehicle failed to start as needed. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic was unable to determine the cause of the failure. The mechanic was able to start the vehicle. The contact stated that on another occasion while driving at an undisclosed speed, the engine started to rev causing the vehicle to lunge forward. The contact stated that the vehicle was difficult to control. The vehicle was stopped and then towed back to the independent mechanic. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 140,002.
Mfg Campaign: 11470393
Recall Date: Jun 22, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that immediately after refueling the vehicle, the vehicle failed to start as needed. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic was unable to determine the cause of the failure. The mechanic was able to start the vehicle. The contact stated that on another occasion while driving at an undisclosed speed, the engine started to rev causing the vehicle to lunge forward. The contact stated that the vehicle was difficult to control. The vehicle was stopped and then towed back to the independent mechanic. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 140,002.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that immediately after refueling the vehicle, the vehicle failed to start as needed. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic was unable to determine the cause of the failure. The mechanic was able to start the vehicle. The contact stated that on another occasion while driving at an undisclosed speed, the engine started to rev causing the vehicle to lunge forward. The contact stated that the vehicle was difficult to control. The vehicle was stopped and then towed back to the independent mechanic. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 140,002.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that immediately after refueling the vehicle, the vehicle failed to start as needed. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic was unable to determine the cause of the failure. The mechanic was able to start the vehicle. The contact stated that on another occasion while driving at an undisclosed speed, the engine started to rev causing the vehicle to lunge forward. The contact stated that the vehicle was difficult to control. The vehicle was stopped and then towed back to the independent mechanic. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 140,002.
Mfg Campaign: 11470393
Recall Date: Jun 22, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The roof rack leaks every time it rains or gets wet car wash etc. Underneath that roof rack mounting hole is the curtain airbag which is soaked every time that happens. The airbag is rusting/staining my headliner and I think based on that tachata recall this would be under the same scrutiny. Concerned about whether or not the airbag will deploy of if it's corroding away each time it rains. I reached out to Ford when the unit was under warranty and no assistance from them. I then tried to take things into my own hands and silicone it but it still leaks. I have no idea how or where anymore. Still assuming the roof rack though
Corrective Action:
The roof rack leaks every time it rains or gets wet car wash etc. Underneath that roof rack mounting hole is the curtain airbag which is soaked every time that happens. The airbag is rusting/staining my headliner and I think based on that tachata recall this would be under the same scrutiny. Concerned about whether or not the airbag will deploy of if it's corroding away each time it rains. I reached out to Ford when the unit was under warranty and no assistance from them. I then tried to take things into my own hands and silicone it but it still leaks. I have no idea how or where anymore. Still assuming the roof rack though
Additional Notes:
The roof rack leaks every time it rains or gets wet car wash etc. Underneath that roof rack mounting hole is the curtain airbag which is soaked every time that happens. The airbag is rusting/staining my headliner and I think based on that tachata recall this would be under the same scrutiny. Concerned about whether or not the airbag will deploy of if it's corroding away each time it rains. I reached out to Ford when the unit was under warranty and no assistance from them. I then tried to take things into my own hands and silicone it but it still leaks. I have no idea how or where anymore. Still assuming the roof rack though
Mfg Campaign: 11469763
Recall Date: Jun 17, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The roof rack leaks every time it rains or gets wet car wash etc. Underneath that roof rack mounting hole is the curtain airbag which is soaked every time that happens. The airbag is rusting/staining my headliner and I think based on that tachata recall this would be under the same scrutiny. Concerned about whether or not the airbag will deploy of if it's corroding away each time it rains. I reached out to Ford when the unit was under warranty and no assistance from them. I then tried to take things into my own hands and silicone it but it still leaks. I have no idea how or where anymore. Still assuming the roof rack though
Corrective Action:
The roof rack leaks every time it rains or gets wet car wash etc. Underneath that roof rack mounting hole is the curtain airbag which is soaked every time that happens. The airbag is rusting/staining my headliner and I think based on that tachata recall this would be under the same scrutiny. Concerned about whether or not the airbag will deploy of if it's corroding away each time it rains. I reached out to Ford when the unit was under warranty and no assistance from them. I then tried to take things into my own hands and silicone it but it still leaks. I have no idea how or where anymore. Still assuming the roof rack though
Additional Notes:
The roof rack leaks every time it rains or gets wet car wash etc. Underneath that roof rack mounting hole is the curtain airbag which is soaked every time that happens. The airbag is rusting/staining my headliner and I think based on that tachata recall this would be under the same scrutiny. Concerned about whether or not the airbag will deploy of if it's corroding away each time it rains. I reached out to Ford when the unit was under warranty and no assistance from them. I then tried to take things into my own hands and silicone it but it still leaks. I have no idea how or where anymore. Still assuming the roof rack though
Mfg Campaign: 11469763
Recall Date: Jun 17, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving 60 MPH, the accelerator pedal was depressed and the vehicle started jerking. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact restarted the vehicle and was able to drive to her residence. The contact stated that upon parking the vehicle, the warning message "Transmission Fault' was displayed. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced; however, the dealer repaired the transmission with used parts as the parts needed were on backorder. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed however, no failure was found. The dealer also informed the contact that the parts were on backorder. The contact stated that the failure persisted. The contact later became aware that her VIN was included in NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving 60 MPH, the accelerator pedal was depressed and the vehicle started jerking. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact restarted the vehicle and was able to drive to her residence. The contact stated that upon parking the vehicle, the warning message "Transmission Fault' was displayed. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced; however, the dealer repaired the transmission with used parts as the parts needed were on backorder. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed however, no failure was found. The dealer also informed the contact that the parts were on backorder. The contact stated that the failure persisted. The contact later became aware that her VIN was included in NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving 60 MPH, the accelerator pedal was depressed and the vehicle started jerking. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact restarted the vehicle and was able to drive to her residence. The contact stated that upon parking the vehicle, the warning message "Transmission Fault' was displayed. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced; however, the dealer repaired the transmission with used parts as the parts needed were on backorder. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed however, no failure was found. The dealer also informed the contact that the parts were on backorder. The contact stated that the failure persisted. The contact later became aware that her VIN was included in NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11469764
Recall Date: Jun 17, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:HOSES/PLUMBING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated upon retrieving the vehicle from the dealer after a taillight replacement, the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was diagnosed that the turbo had failed and needed to be replaced. The vehicle was then taken to an independent mechanic who provided the same diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 102,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated upon retrieving the vehicle from the dealer after a taillight replacement, the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was diagnosed that the turbo had failed and needed to be replaced. The vehicle was then taken to an independent mechanic who provided the same diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 102,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated upon retrieving the vehicle from the dealer after a taillight replacement, the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was diagnosed that the turbo had failed and needed to be replaced. The vehicle was then taken to an independent mechanic who provided the same diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 102,000.
Mfg Campaign: 11469365
Recall Date: Jun 15, 2022
Ford Motor Company
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owned a 2016 Ford Escape. The contact stated that when the vehicle was in the park position on top of a hill and after they returned approximately a short time later they returned finding the vehicle rolled down the hill and crashed into a tree. The vehicle was towed and deemed totaled. A police report was not filed. There were no injuries. The dealer was not informed. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Corrective Action:
The contact owned a 2016 Ford Escape. The contact stated that when the vehicle was in the park position on top of a hill and after they returned approximately a short time later they returned finding the vehicle rolled down the hill and crashed into a tree. The vehicle was towed and deemed totaled. A police report was not filed. There were no injuries. The dealer was not informed. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Additional Notes:
The contact owned a 2016 Ford Escape. The contact stated that when the vehicle was in the park position on top of a hill and after they returned approximately a short time later they returned finding the vehicle rolled down the hill and crashed into a tree. The vehicle was towed and deemed totaled. A police report was not filed. There were no injuries. The dealer was not informed. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Mfg Campaign: 11469376
Recall Date: Jun 15, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury