Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driving down the interstate and all of a sudden rims shot all the way up and loss power to the vehicle. As If it slipped into neutral. Made it over to the side of the road. Turned vehicle off amd back on and it worked fine for about 100 feet. Made it to a empty park and ride where I'm currently awaiting a tow service. Now in any gear while vehicle is on there appears to be a whine coming from the top of the transmissions bell housing. Car will not move now. Seems as though the transmission went out on it. Looked around online and it appears to be very common with this specific ford vehicle. One website even mentioned a class action lawsuit about it but didn't give specifics.
Corrective Action:
Driving down the interstate and all of a sudden rims shot all the way up and loss power to the vehicle. As If it slipped into neutral. Made it over to the side of the road. Turned vehicle off amd back on and it worked fine for about 100 feet. Made it to a empty park and ride where I'm currently awaiting a tow service. Now in any gear while vehicle is on there appears to be a whine coming from the top of the transmissions bell housing. Car will not move now. Seems as though the transmission went out on it. Looked around online and it appears to be very common with this specific ford vehicle. One website even mentioned a class action lawsuit about it but didn't give specifics.
Additional Notes:
Driving down the interstate and all of a sudden rims shot all the way up and loss power to the vehicle. As If it slipped into neutral. Made it over to the side of the road. Turned vehicle off amd back on and it worked fine for about 100 feet. Made it to a empty park and ride where I'm currently awaiting a tow service. Now in any gear while vehicle is on there appears to be a whine coming from the top of the transmissions bell housing. Car will not move now. Seems as though the transmission went out on it. Looked around online and it appears to be very common with this specific ford vehicle. One website even mentioned a class action lawsuit about it but didn't give specifics.
Mfg Campaign: 11462870
Recall Date: Apr 30, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILURE
Corrective Action:
TRANSMISSION FAILURE
Additional Notes:
TRANSMISSION FAILURE
Mfg Campaign: 11462709
Recall Date: Apr 29, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While operating vehicle, it suddenly made a noise, almost like a bang. Then engine then revved to 8000 rpm. Immediately following that I could no longer advance forward while pressing the gas pedal. I had to get to the side of the road as best I could. I was in a dangerous situation. Once at the side of the road, the vehicle would not advance forward or backward. There were no warning lights illuminated on the console. I looked under the hood and did not see anything leaking or out of the ordinary. My vehicle had to be towed. I towed it to my usual mechanic who evaluated it and said the transmission was no longer functional and needs to be replaced or rebuilt. He checked the transmission fluid and stated it was at the appropriate level and the appropriate color/clarity. He checked for recalls and stated there were none, but saw there were many other complaints of this same issue.
Corrective Action:
While operating vehicle, it suddenly made a noise, almost like a bang. Then engine then revved to 8000 rpm. Immediately following that I could no longer advance forward while pressing the gas pedal. I had to get to the side of the road as best I could. I was in a dangerous situation. Once at the side of the road, the vehicle would not advance forward or backward. There were no warning lights illuminated on the console. I looked under the hood and did not see anything leaking or out of the ordinary. My vehicle had to be towed. I towed it to my usual mechanic who evaluated it and said the transmission was no longer functional and needs to be replaced or rebuilt. He checked the transmission fluid and stated it was at the appropriate level and the appropriate color/clarity. He checked for recalls and stated there were none, but saw there were many other complaints of this same issue.
Additional Notes:
While operating vehicle, it suddenly made a noise, almost like a bang. Then engine then revved to 8000 rpm. Immediately following that I could no longer advance forward while pressing the gas pedal. I had to get to the side of the road as best I could. I was in a dangerous situation. Once at the side of the road, the vehicle would not advance forward or backward. There were no warning lights illuminated on the console. I looked under the hood and did not see anything leaking or out of the ordinary. My vehicle had to be towed. I towed it to my usual mechanic who evaluated it and said the transmission was no longer functional and needs to be replaced or rebuilt. He checked the transmission fluid and stated it was at the appropriate level and the appropriate color/clarity. He checked for recalls and stated there were none, but saw there were many other complaints of this same issue.
Mfg Campaign: 11462572
Recall Date: Apr 28, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I had no warning signs nor lights on dashboard; pulled to a stop and went to leave and put it in drive and heard a major clunking noise inwhich I thought I hit a rock, the car would not go in any of the gears. If I had been driving while the transmission went out or dropped I could have caused an accident or even worse killed someone or myself. The car is being towed to dealership now. I just spent $1100 replacing arms and outer tie rods ends yesterday at the dealership. I am extremely upset and I know there are over 350 complaints about the 2016 Ford escape transmission problems!
Corrective Action:
I had no warning signs nor lights on dashboard; pulled to a stop and went to leave and put it in drive and heard a major clunking noise inwhich I thought I hit a rock, the car would not go in any of the gears. If I had been driving while the transmission went out or dropped I could have caused an accident or even worse killed someone or myself. The car is being towed to dealership now. I just spent $1100 replacing arms and outer tie rods ends yesterday at the dealership. I am extremely upset and I know there are over 350 complaints about the 2016 Ford escape transmission problems!
Additional Notes:
I had no warning signs nor lights on dashboard; pulled to a stop and went to leave and put it in drive and heard a major clunking noise inwhich I thought I hit a rock, the car would not go in any of the gears. If I had been driving while the transmission went out or dropped I could have caused an accident or even worse killed someone or myself. The car is being towed to dealership now. I just spent $1100 replacing arms and outer tie rods ends yesterday at the dealership. I am extremely upset and I know there are over 350 complaints about the 2016 Ford escape transmission problems!
Mfg Campaign: 11461780
Recall Date: Apr 22, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failed while traveling on state highway Had to coast to a safe parking area Vehicle started after several minutes Engine lights visible before engine failure as engine ran rough Incident occurred twice before returning home. Informed by service mechanic that vehicle needed a purge valve which the local Ford dealer has several valves on back order with no replacement date. Vehicle cannot be driven as losing engine power would be a disaster if I was on a heavily traveled highway. This vehicle has less than 30,000 miles.4
Corrective Action:
Engine failed while traveling on state highway Had to coast to a safe parking area Vehicle started after several minutes Engine lights visible before engine failure as engine ran rough Incident occurred twice before returning home. Informed by service mechanic that vehicle needed a purge valve which the local Ford dealer has several valves on back order with no replacement date. Vehicle cannot be driven as losing engine power would be a disaster if I was on a heavily traveled highway. This vehicle has less than 30,000 miles.4
Additional Notes:
Engine failed while traveling on state highway Had to coast to a safe parking area Vehicle started after several minutes Engine lights visible before engine failure as engine ran rough Incident occurred twice before returning home. Informed by service mechanic that vehicle needed a purge valve which the local Ford dealer has several valves on back order with no replacement date. Vehicle cannot be driven as losing engine power would be a disaster if I was on a heavily traveled highway. This vehicle has less than 30,000 miles.4
Mfg Campaign: 11461853
Recall Date: Apr 22, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The Ford Escape has been a problem since I bought it the tranny went out at 110,000 and the head gasket blew at 140,000 still paying on the car with major problems
Corrective Action:
The Ford Escape has been a problem since I bought it the tranny went out at 110,000 and the head gasket blew at 140,000 still paying on the car with major problems
Additional Notes:
The Ford Escape has been a problem since I bought it the tranny went out at 110,000 and the head gasket blew at 140,000 still paying on the car with major problems
Mfg Campaign: 11461085
Recall Date: Apr 17, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The Ford Escape has been a problem since I bought it the tranny went out at 110,000 and the head gasket blew at 140,000 still paying on the car with major problems
Corrective Action:
The Ford Escape has been a problem since I bought it the tranny went out at 110,000 and the head gasket blew at 140,000 still paying on the car with major problems
Additional Notes:
The Ford Escape has been a problem since I bought it the tranny went out at 110,000 and the head gasket blew at 140,000 still paying on the car with major problems
Mfg Campaign: 11461085
Recall Date: Apr 17, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2016 Ford Focus SE check engine light code P1450 Malfunctioning Canister Purge Valve / Fuel Tank Vacuum. This error is common and known. This causes the engine to not start after fueling. And engine to buck / stall while in Motion / driving. Yet no recall notice on file for vin.
Corrective Action:
2016 Ford Focus SE check engine light code P1450 Malfunctioning Canister Purge Valve / Fuel Tank Vacuum. This error is common and known. This causes the engine to not start after fueling. And engine to buck / stall while in Motion / driving. Yet no recall notice on file for vin.
Additional Notes:
2016 Ford Focus SE check engine light code P1450 Malfunctioning Canister Purge Valve / Fuel Tank Vacuum. This error is common and known. This causes the engine to not start after fueling. And engine to buck / stall while in Motion / driving. Yet no recall notice on file for vin.
Mfg Campaign: 11460212
Recall Date: Apr 8, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving at 5 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was misfiring. Additionally, the independent mechanic diagnosed that cylinder #2 and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the independent mechanic where cylinder #2 was replaced; however, the failure persisted. The vehicle was taken to another independent mechanic where it was diagnosed that coolant was leaking into cylinder #2 and the engine needed to be replaced. The independent mechanic informed the contact that it was a manufactured defect. The vehicle was being taken to a third independent mechanic for engine replacement. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they were aware of the failure; however, they could not assist as the VIN was not included in a recall regarding the failure. The failure mileage was approximately 61,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving at 5 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was misfiring. Additionally, the independent mechanic diagnosed that cylinder #2 and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the independent mechanic where cylinder #2 was replaced; however, the failure persisted. The vehicle was taken to another independent mechanic where it was diagnosed that coolant was leaking into cylinder #2 and the engine needed to be replaced. The independent mechanic informed the contact that it was a manufactured defect. The vehicle was being taken to a third independent mechanic for engine replacement. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they were aware of the failure; however, they could not assist as the VIN was not included in a recall regarding the failure. The failure mileage was approximately 61,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving at 5 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was misfiring. Additionally, the independent mechanic diagnosed that cylinder #2 and the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the independent mechanic where cylinder #2 was replaced; however, the failure persisted. The vehicle was taken to another independent mechanic where it was diagnosed that coolant was leaking into cylinder #2 and the engine needed to be replaced. The independent mechanic informed the contact that it was a manufactured defect. The vehicle was being taken to a third independent mechanic for engine replacement. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they were aware of the failure; however, they could not assist as the VIN was not included in a recall regarding the failure. The failure mileage was approximately 61,000.
Mfg Campaign: 11459822
Recall Date: Apr 6, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Turbocharger failed, leaking exhaust fumes directly into the car cabin. Turbocharger flange warped on the high heat exhaust side due to two of the three support bolts shearing off. Bolts failed because they were a dissimilar metal to the part they were threaded into, and the chemical process between the dissimilar metals weakened the overall strength of the bolts. Once the bolts sheared off, the flange face warped, allowing exhaust fumes to leak into the cabin. The exhaust fumes into the cabin were quite excessive, especially noticeable while parked, and caused headaches and lightheadedness for the occupants. This is a clear manufacturing defect, as any engineer knows not to mix metals in this fashion, and the result was very dangerous to the occupants.
Corrective Action:
Turbocharger failed, leaking exhaust fumes directly into the car cabin. Turbocharger flange warped on the high heat exhaust side due to two of the three support bolts shearing off. Bolts failed because they were a dissimilar metal to the part they were threaded into, and the chemical process between the dissimilar metals weakened the overall strength of the bolts. Once the bolts sheared off, the flange face warped, allowing exhaust fumes to leak into the cabin. The exhaust fumes into the cabin were quite excessive, especially noticeable while parked, and caused headaches and lightheadedness for the occupants. This is a clear manufacturing defect, as any engineer knows not to mix metals in this fashion, and the result was very dangerous to the occupants.
Additional Notes:
Turbocharger failed, leaking exhaust fumes directly into the car cabin. Turbocharger flange warped on the high heat exhaust side due to two of the three support bolts shearing off. Bolts failed because they were a dissimilar metal to the part they were threaded into, and the chemical process between the dissimilar metals weakened the overall strength of the bolts. Once the bolts sheared off, the flange face warped, allowing exhaust fumes to leak into the cabin. The exhaust fumes into the cabin were quite excessive, especially noticeable while parked, and caused headaches and lightheadedness for the occupants. This is a clear manufacturing defect, as any engineer knows not to mix metals in this fashion, and the result was very dangerous to the occupants.
Mfg Campaign: 11459881
Recall Date: Apr 6, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a faulty driver's side air bag. The dealer informed the contact that the driver's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was 78,972.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a faulty driver's side air bag. The dealer informed the contact that the driver's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was 78,972.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a faulty driver's side air bag. The dealer informed the contact that the driver's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was 78,972.
Mfg Campaign: 11459507
Recall Date: Apr 4, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ford Sync 3 system malfunctions randomly. GPS will show inaccurate location and inaccurate directions leading to misguiding down wrong street or wrong ways. Additionally, backup camera may not display on the screen which is a safety hazard when backing up. Problem may be related to the APIM which is a known issue in many of their other vehicles.
Corrective Action:
Ford Sync 3 system malfunctions randomly. GPS will show inaccurate location and inaccurate directions leading to misguiding down wrong street or wrong ways. Additionally, backup camera may not display on the screen which is a safety hazard when backing up. Problem may be related to the APIM which is a known issue in many of their other vehicles.
Additional Notes:
Ford Sync 3 system malfunctions randomly. GPS will show inaccurate location and inaccurate directions leading to misguiding down wrong street or wrong ways. Additionally, backup camera may not display on the screen which is a safety hazard when backing up. Problem may be related to the APIM which is a known issue in many of their other vehicles.
Mfg Campaign: 11459234
Recall Date: Apr 1, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ford Sync 3 system malfunctions randomly. GPS will show inaccurate location and inaccurate directions leading to misguiding down wrong street or wrong ways. Additionally, backup camera may not display on the screen which is a safety hazard when backing up. Problem may be related to the APIM which is a known issue in many of their other vehicles.
Corrective Action:
Ford Sync 3 system malfunctions randomly. GPS will show inaccurate location and inaccurate directions leading to misguiding down wrong street or wrong ways. Additionally, backup camera may not display on the screen which is a safety hazard when backing up. Problem may be related to the APIM which is a known issue in many of their other vehicles.
Additional Notes:
Ford Sync 3 system malfunctions randomly. GPS will show inaccurate location and inaccurate directions leading to misguiding down wrong street or wrong ways. Additionally, backup camera may not display on the screen which is a safety hazard when backing up. Problem may be related to the APIM which is a known issue in many of their other vehicles.
Mfg Campaign: 11459234
Recall Date: Apr 1, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
I had service at Corwin Ford and inspection showed my lug nuts were in bad need of replacements. We were told there was a defect that was causing them to swell and become unsafe. No recall yet, but we were told add your name to the complaint list so they know how frequent this was a problem.
Corrective Action:
I had service at Corwin Ford and inspection showed my lug nuts were in bad need of replacements. We were told there was a defect that was causing them to swell and become unsafe. No recall yet, but we were told add your name to the complaint list so they know how frequent this was a problem.
Additional Notes:
I had service at Corwin Ford and inspection showed my lug nuts were in bad need of replacements. We were told there was a defect that was causing them to swell and become unsafe. No recall yet, but we were told add your name to the complaint list so they know how frequent this was a problem.
Mfg Campaign: 11458693
Recall Date: Mar 28, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
APIM is currently inoperative - no rear camera view. No power to the unit.
Corrective Action:
APIM is currently inoperative - no rear camera view. No power to the unit.
Additional Notes:
APIM is currently inoperative - no rear camera view. No power to the unit.
Mfg Campaign: 11458722
Recall Date: Mar 28, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was heading home when my vehicle stopped accelerating or kicking into gear. Fortunately, I was in the neighborhood when this happened, but there were no warning lights when the incident occurred. If this had happened on the interstate, I am sure I would not have been able to safely maneuver the car to the side of the road. I had to completely stop and restart my car for it to kick into gear again. I cannot go more than a quarter mile without it failing. It only has 113,000 miles on it, and the first fluid change was not required until 150,000 miles. I've been told by a mechanic that the entire transmission needs to be replaced. I have been waiting since January 1, and the part is STILL on back-order.
Corrective Action:
I was heading home when my vehicle stopped accelerating or kicking into gear. Fortunately, I was in the neighborhood when this happened, but there were no warning lights when the incident occurred. If this had happened on the interstate, I am sure I would not have been able to safely maneuver the car to the side of the road. I had to completely stop and restart my car for it to kick into gear again. I cannot go more than a quarter mile without it failing. It only has 113,000 miles on it, and the first fluid change was not required until 150,000 miles. I've been told by a mechanic that the entire transmission needs to be replaced. I have been waiting since January 1, and the part is STILL on back-order.
Additional Notes:
I was heading home when my vehicle stopped accelerating or kicking into gear. Fortunately, I was in the neighborhood when this happened, but there were no warning lights when the incident occurred. If this had happened on the interstate, I am sure I would not have been able to safely maneuver the car to the side of the road. I had to completely stop and restart my car for it to kick into gear again. I cannot go more than a quarter mile without it failing. It only has 113,000 miles on it, and the first fluid change was not required until 150,000 miles. I've been told by a mechanic that the entire transmission needs to be replaced. I have been waiting since January 1, and the part is STILL on back-order.
Mfg Campaign: 11458083
Recall Date: Mar 23, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Vehicle tire became flat after striking an object in the road. Using the Ford provided equipment in the vehicle I was unable to use the lug nut wrench to remove the original Ford lug nuts from the wheel. It appears the lug nuts had become swollen/deformed and would no longer fit into the provided wrench thereby not allowing me to safely remove the affected tire and install the temporary spare. The vehicle was brought to a Ford dealership for repair. The dealer stated this is a known issue. The lug nuts are at the dealership for inspection if needed. My safety was put at risk as I was unable to remove the flat tire and install the emergency spare. A complaint was filed with Ford Motor Company as well.
Corrective Action:
Vehicle tire became flat after striking an object in the road. Using the Ford provided equipment in the vehicle I was unable to use the lug nut wrench to remove the original Ford lug nuts from the wheel. It appears the lug nuts had become swollen/deformed and would no longer fit into the provided wrench thereby not allowing me to safely remove the affected tire and install the temporary spare. The vehicle was brought to a Ford dealership for repair. The dealer stated this is a known issue. The lug nuts are at the dealership for inspection if needed. My safety was put at risk as I was unable to remove the flat tire and install the emergency spare. A complaint was filed with Ford Motor Company as well.
Additional Notes:
Vehicle tire became flat after striking an object in the road. Using the Ford provided equipment in the vehicle I was unable to use the lug nut wrench to remove the original Ford lug nuts from the wheel. It appears the lug nuts had become swollen/deformed and would no longer fit into the provided wrench thereby not allowing me to safely remove the affected tire and install the temporary spare. The vehicle was brought to a Ford dealership for repair. The dealer stated this is a known issue. The lug nuts are at the dealership for inspection if needed. My safety was put at risk as I was unable to remove the flat tire and install the emergency spare. A complaint was filed with Ford Motor Company as well.
Mfg Campaign: 11455027
Recall Date: Mar 3, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Was with my children leaving a parking lot. Merged onto a busy highway and while trying to accelerate, the car wouldn’t move and RPM’s revved up. Cars were approaching the back of my car very quickly and we were almost rear ended at a high speed. I was able to pull off to the side and call for a tow truck. My very well maintained, 2016 Ford Escape had a transmission failure requiring a replacement with no warning! No warning lights illuminated and the car was not acting up before the failure.
Corrective Action:
Was with my children leaving a parking lot. Merged onto a busy highway and while trying to accelerate, the car wouldn’t move and RPM’s revved up. Cars were approaching the back of my car very quickly and we were almost rear ended at a high speed. I was able to pull off to the side and call for a tow truck. My very well maintained, 2016 Ford Escape had a transmission failure requiring a replacement with no warning! No warning lights illuminated and the car was not acting up before the failure.
Additional Notes:
Was with my children leaving a parking lot. Merged onto a busy highway and while trying to accelerate, the car wouldn’t move and RPM’s revved up. Cars were approaching the back of my car very quickly and we were almost rear ended at a high speed. I was able to pull off to the side and call for a tow truck. My very well maintained, 2016 Ford Escape had a transmission failure requiring a replacement with no warning! No warning lights illuminated and the car was not acting up before the failure.
Mfg Campaign: 11452652
Recall Date: Feb 18, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failure transmission just quit pulling motor accelerated but transmission was like it was in neutral then started making a winning noise had to have vehicle towed home can’t drive it to have it checked calling Ford motor company tomorrow but according to other complaints about this issue probably not going to do anything about it unless somebody makes them recall it sure glad my wife wasn’t on the interstate could have caused a terrible accident so many complaints on the vehicles vehicle did give transmission fault but then went off
Corrective Action:
Transmission failure transmission just quit pulling motor accelerated but transmission was like it was in neutral then started making a winning noise had to have vehicle towed home can’t drive it to have it checked calling Ford motor company tomorrow but according to other complaints about this issue probably not going to do anything about it unless somebody makes them recall it sure glad my wife wasn’t on the interstate could have caused a terrible accident so many complaints on the vehicles vehicle did give transmission fault but then went off
Additional Notes:
Transmission failure transmission just quit pulling motor accelerated but transmission was like it was in neutral then started making a winning noise had to have vehicle towed home can’t drive it to have it checked calling Ford motor company tomorrow but according to other complaints about this issue probably not going to do anything about it unless somebody makes them recall it sure glad my wife wasn’t on the interstate could have caused a terrible accident so many complaints on the vehicles vehicle did give transmission fault but then went off
Mfg Campaign: 11452590
Recall Date: Feb 17, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owned a 2016 Ford Escape. The contact stated when attempting to park, the steering wheel locked and the engine accelerated independently fast. As a result, the contact crashed into a curb, over a snow-bank, down the ditch, and came to a stop crashing into a tree. There were no injuries sustained. A police report was filed. The vehicle was towed to an impound lot. The vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was 60,000.
Corrective Action:
The contact owned a 2016 Ford Escape. The contact stated when attempting to park, the steering wheel locked and the engine accelerated independently fast. As a result, the contact crashed into a curb, over a snow-bank, down the ditch, and came to a stop crashing into a tree. There were no injuries sustained. A police report was filed. The vehicle was towed to an impound lot. The vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was 60,000.
Additional Notes:
The contact owned a 2016 Ford Escape. The contact stated when attempting to park, the steering wheel locked and the engine accelerated independently fast. As a result, the contact crashed into a curb, over a snow-bank, down the ditch, and came to a stop crashing into a tree. There were no injuries sustained. A police report was filed. The vehicle was towed to an impound lot. The vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was 60,000.
Mfg Campaign: 11451854
Recall Date: Feb 14, 2022
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