Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Car suddenly would not shift and engine revved without moving in the middle of driving. This is an extreme hazard as my 2 year old son and I were pulling out into traffic. Had to turn the car off and back on and was able to get off the road. The transmission died without warning and the car is only at 55k miles.
Corrective Action:
Car suddenly would not shift and engine revved without moving in the middle of driving. This is an extreme hazard as my 2 year old son and I were pulling out into traffic. Had to turn the car off and back on and was able to get off the road. The transmission died without warning and the car is only at 55k miles.
Additional Notes:
Car suddenly would not shift and engine revved without moving in the middle of driving. This is an extreme hazard as my 2 year old son and I were pulling out into traffic. Had to turn the car off and back on and was able to get off the road. The transmission died without warning and the car is only at 55k miles.
Mfg Campaign: 11432552
Recall Date: Sep 11, 2021
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
I had driven my vehicle normally until one day I put the car into Park and it continued to roll forward. The shifter was stuck in park and would not move, but my dash indicated the vehicle was in Nuetral. The cable between the shifter and the transmission was damaged. Prior to this the sun roof has stopped working and my backup camera started malfunctioning as well. This is after I had to get the fuel injector replaced and the turbo replaced before that.
Corrective Action:
I had driven my vehicle normally until one day I put the car into Park and it continued to roll forward. The shifter was stuck in park and would not move, but my dash indicated the vehicle was in Nuetral. The cable between the shifter and the transmission was damaged. Prior to this the sun roof has stopped working and my backup camera started malfunctioning as well. This is after I had to get the fuel injector replaced and the turbo replaced before that.
Additional Notes:
I had driven my vehicle normally until one day I put the car into Park and it continued to roll forward. The shifter was stuck in park and would not move, but my dash indicated the vehicle was in Nuetral. The cable between the shifter and the transmission was damaged. Prior to this the sun roof has stopped working and my backup camera started malfunctioning as well. This is after I had to get the fuel injector replaced and the turbo replaced before that.
Mfg Campaign: 11431965
Recall Date: Sep 7, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
"transmission fault - repair now" light came on. Engine went to high RPM but very little forward movement. Was able to limp short distance back to home. Transmission then would not shift into reverse. Had car towed to dealer on 8/24/2021 for repair. Dealer indicated total transmission failure had occurred and would need to be completely replaced. Cost quoted at $5500.00. Transmission is a sealed unit with no way to check fluids and is recommended for service at 150000 miles. This car is at 90000 miles, way before the 150000 service call. There was no forewarning or symptoms of complete failure prior to incident.
Corrective Action:
"transmission fault - repair now" light came on. Engine went to high RPM but very little forward movement. Was able to limp short distance back to home. Transmission then would not shift into reverse. Had car towed to dealer on 8/24/2021 for repair. Dealer indicated total transmission failure had occurred and would need to be completely replaced. Cost quoted at $5500.00. Transmission is a sealed unit with no way to check fluids and is recommended for service at 150000 miles. This car is at 90000 miles, way before the 150000 service call. There was no forewarning or symptoms of complete failure prior to incident.
Additional Notes:
"transmission fault - repair now" light came on. Engine went to high RPM but very little forward movement. Was able to limp short distance back to home. Transmission then would not shift into reverse. Had car towed to dealer on 8/24/2021 for repair. Dealer indicated total transmission failure had occurred and would need to be completely replaced. Cost quoted at $5500.00. Transmission is a sealed unit with no way to check fluids and is recommended for service at 150000 miles. This car is at 90000 miles, way before the 150000 service call. There was no forewarning or symptoms of complete failure prior to incident.
Mfg Campaign: 11430517
Recall Date: Aug 25, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
Back up camera don’t work when backing up.
Corrective Action:
Back up camera don’t work when backing up.
Additional Notes:
Back up camera don’t work when backing up.
Mfg Campaign: 11430082
Recall Date: Aug 23, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
A few months ago, out of nowhere and with no warning my 2016 Ford Escape flashed a transmission failure and car immediately started having acceleration issues. I was on a 8 lane highway (4 lanes each direction), in the far left lane as I was approaching my left hand turn lane. I had to pull over on this 8 lane highway on the far left lane causing a major safety hazard, not only for myself, but for all the cars in the south bound direction. Once traffic had a break, I started my car back up and was able to make the next left hand turn (which was actually the turn lane I needed to take) to get off an extremely 8 lane highway. This left hand turn also could have caused a safety issue as I wasn't able to accelerate at a normal rate and had to coast across this highway going around 5mph. I immediately pulled over after that turn and got the car towed to the nearest Ford dealership. The tow truck driver wished I had pulled over a little further up since he would have to stop traffic to get the car on the tow bed, obviously something I couldn't do since I was unable to accelerate. When the car was turned back on no transmission warning was on. Ford did replace the battery and confirmed multiple internal transmission component failures with the diagnosis and the transmission would have to be replaced. I did get a second opinion and they also confirmed the failures that the Ford dealership told me. The car is only 5 years old, gave me no indication that there was anything wrong until it happened, there was zero warning, zero noise, zero reasoning given as how/why a car only 5 years old would have multiple internal failing transmission components! I was also told by the mechanic that this is not an uncommon occurrence for Fords to have early transmission failures and that my 2016 Ford Escape was the 6th Ford that month!!! In total, I have had to pay over $6,100 worth of work/service/equipment in a 2016 car I purchased on 2/25/19! Official explanation would be great!!!
Corrective Action:
A few months ago, out of nowhere and with no warning my 2016 Ford Escape flashed a transmission failure and car immediately started having acceleration issues. I was on a 8 lane highway (4 lanes each direction), in the far left lane as I was approaching my left hand turn lane. I had to pull over on this 8 lane highway on the far left lane causing a major safety hazard, not only for myself, but for all the cars in the south bound direction. Once traffic had a break, I started my car back up and was able to make the next left hand turn (which was actually the turn lane I needed to take) to get off an extremely 8 lane highway. This left hand turn also could have caused a safety issue as I wasn't able to accelerate at a normal rate and had to coast across this highway going around 5mph. I immediately pulled over after that turn and got the car towed to the nearest Ford dealership. The tow truck driver wished I had pulled over a little further up since he would have to stop traffic to get the car on the tow bed, obviously something I couldn't do since I was unable to accelerate. When the car was turned back on no transmission warning was on. Ford did replace the battery and confirmed multiple internal transmission component failures with the diagnosis and the transmission would have to be replaced. I did get a second opinion and they also confirmed the failures that the Ford dealership told me. The car is only 5 years old, gave me no indication that there was anything wrong until it happened, there was zero warning, zero noise, zero reasoning given as how/why a car only 5 years old would have multiple internal failing transmission components! I was also told by the mechanic that this is not an uncommon occurrence for Fords to have early transmission failures and that my 2016 Ford Escape was the 6th Ford that month!!! In total, I have had to pay over $6,100 worth of work/service/equipment in a 2016 car I purchased on 2/25/19! Official explanation would be great!!!
Additional Notes:
A few months ago, out of nowhere and with no warning my 2016 Ford Escape flashed a transmission failure and car immediately started having acceleration issues. I was on a 8 lane highway (4 lanes each direction), in the far left lane as I was approaching my left hand turn lane. I had to pull over on this 8 lane highway on the far left lane causing a major safety hazard, not only for myself, but for all the cars in the south bound direction. Once traffic had a break, I started my car back up and was able to make the next left hand turn (which was actually the turn lane I needed to take) to get off an extremely 8 lane highway. This left hand turn also could have caused a safety issue as I wasn't able to accelerate at a normal rate and had to coast across this highway going around 5mph. I immediately pulled over after that turn and got the car towed to the nearest Ford dealership. The tow truck driver wished I had pulled over a little further up since he would have to stop traffic to get the car on the tow bed, obviously something I couldn't do since I was unable to accelerate. When the car was turned back on no transmission warning was on. Ford did replace the battery and confirmed multiple internal transmission component failures with the diagnosis and the transmission would have to be replaced. I did get a second opinion and they also confirmed the failures that the Ford dealership told me. The car is only 5 years old, gave me no indication that there was anything wrong until it happened, there was zero warning, zero noise, zero reasoning given as how/why a car only 5 years old would have multiple internal failing transmission components! I was also told by the mechanic that this is not an uncommon occurrence for Fords to have early transmission failures and that my 2016 Ford Escape was the 6th Ford that month!!! In total, I have had to pay over $6,100 worth of work/service/equipment in a 2016 car I purchased on 2/25/19! Official explanation would be great!!!
Mfg Campaign: 11430089
Recall Date: Aug 23, 2021
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
My airbag light kept coming on and off over the past month. Within the last week and half or so it has stayed on steadily. I seen a recall for other escapes with airbag defects but not mine and so I am not sure if there is about to be a recall on my vehicle.
Corrective Action:
My airbag light kept coming on and off over the past month. Within the last week and half or so it has stayed on steadily. I seen a recall for other escapes with airbag defects but not mine and so I am not sure if there is about to be a recall on my vehicle.
Additional Notes:
My airbag light kept coming on and off over the past month. Within the last week and half or so it has stayed on steadily. I seen a recall for other escapes with airbag defects but not mine and so I am not sure if there is about to be a recall on my vehicle.
Mfg Campaign: 11429074
Recall Date: Aug 13, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65 mph, the vehicle abruptly came to a sudden stop. The contact indicated that the incident occurred without warning and nearly caused a collision while driving on a busy freeway. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The approximate failure mileage was 100,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65 mph, the vehicle abruptly came to a sudden stop. The contact indicated that the incident occurred without warning and nearly caused a collision while driving on a busy freeway. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The approximate failure mileage was 100,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65 mph, the vehicle abruptly came to a sudden stop. The contact indicated that the incident occurred without warning and nearly caused a collision while driving on a busy freeway. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The approximate failure mileage was 100,000.
Mfg Campaign: 11427410
Recall Date: Aug 2, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Experienced a vibration upon engine startup in April 2021 at about 60,000 miles, diagnostic from check engine light suggests that it was a cylinder misfire. I had it in to 4 different appointments before it was found that I have a bad head gasket, causing coolant to leak into the engine, damaging the engine and risking a catastrophe. Ford will not cover 100% of costs due to it being 4k out of warranty, so this is an out of pocket expense.
Corrective Action:
Experienced a vibration upon engine startup in April 2021 at about 60,000 miles, diagnostic from check engine light suggests that it was a cylinder misfire. I had it in to 4 different appointments before it was found that I have a bad head gasket, causing coolant to leak into the engine, damaging the engine and risking a catastrophe. Ford will not cover 100% of costs due to it being 4k out of warranty, so this is an out of pocket expense.
Additional Notes:
Experienced a vibration upon engine startup in April 2021 at about 60,000 miles, diagnostic from check engine light suggests that it was a cylinder misfire. I had it in to 4 different appointments before it was found that I have a bad head gasket, causing coolant to leak into the engine, damaging the engine and risking a catastrophe. Ford will not cover 100% of costs due to it being 4k out of warranty, so this is an out of pocket expense.
Mfg Campaign: 11426698
Recall Date: Jul 27, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65-70 mph, the vehicle decelerated without warning. The vehicle loss motive power and stalled. The contact was unable to shift the vehicle into drive or reverse. The contact stated that the vehicle was revving abnormally. The vehicle was restarted and driven off the highway. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65-70 mph, the vehicle decelerated without warning. The vehicle loss motive power and stalled. The contact was unable to shift the vehicle into drive or reverse. The contact stated that the vehicle was revving abnormally. The vehicle was restarted and driven off the highway. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65-70 mph, the vehicle decelerated without warning. The vehicle loss motive power and stalled. The contact was unable to shift the vehicle into drive or reverse. The contact stated that the vehicle was revving abnormally. The vehicle was restarted and driven off the highway. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11424987
Recall Date: Jul 15, 2021
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65-70 mph, the vehicle decelerated without warning. The vehicle loss motive power and stalled. The contact was unable to shift the vehicle into drive or reverse. The contact stated that the vehicle was revving abnormally. The vehicle was restarted and driven off the highway. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65-70 mph, the vehicle decelerated without warning. The vehicle loss motive power and stalled. The contact was unable to shift the vehicle into drive or reverse. The contact stated that the vehicle was revving abnormally. The vehicle was restarted and driven off the highway. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65-70 mph, the vehicle decelerated without warning. The vehicle loss motive power and stalled. The contact was unable to shift the vehicle into drive or reverse. The contact stated that the vehicle was revving abnormally. The vehicle was restarted and driven off the highway. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11424987
Recall Date: Jul 15, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
APIM Malfunction; 2016 Ford Escape. The vehicle’s APIM is encountering issues that are causing the SYNC system, voice command, GPS, radio, Bluetooth, audio control, USB, HVAC, and rearview camera features of the vehicle to be impaired and/or fail completely.
Corrective Action:
APIM Malfunction; 2016 Ford Escape. The vehicle’s APIM is encountering issues that are causing the SYNC system, voice command, GPS, radio, Bluetooth, audio control, USB, HVAC, and rearview camera features of the vehicle to be impaired and/or fail completely.
Additional Notes:
APIM Malfunction; 2016 Ford Escape. The vehicle’s APIM is encountering issues that are causing the SYNC system, voice command, GPS, radio, Bluetooth, audio control, USB, HVAC, and rearview camera features of the vehicle to be impaired and/or fail completely.
Mfg Campaign: 11424216
Recall Date: Jul 10, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Only had for a week, and vehicle has trouble at 40mph when shifting, slips or hesitates/misfires when driving at lower speeds, but drives ok past 55mph. Not sure if it is engine or transmission and was recently bought from dealership that said they checked it over, and now after a week I have to take it back in because I do not want it to be anything fuel related ever since it is Ecoboost engine and do not want it to catch fire while driving. Also the trunk will open with remote and only occasionally close with remote, does not work.
Corrective Action:
Only had for a week, and vehicle has trouble at 40mph when shifting, slips or hesitates/misfires when driving at lower speeds, but drives ok past 55mph. Not sure if it is engine or transmission and was recently bought from dealership that said they checked it over, and now after a week I have to take it back in because I do not want it to be anything fuel related ever since it is Ecoboost engine and do not want it to catch fire while driving. Also the trunk will open with remote and only occasionally close with remote, does not work.
Additional Notes:
Only had for a week, and vehicle has trouble at 40mph when shifting, slips or hesitates/misfires when driving at lower speeds, but drives ok past 55mph. Not sure if it is engine or transmission and was recently bought from dealership that said they checked it over, and now after a week I have to take it back in because I do not want it to be anything fuel related ever since it is Ecoboost engine and do not want it to catch fire while driving. Also the trunk will open with remote and only occasionally close with remote, does not work.
Mfg Campaign: 11424254
Recall Date: Jul 10, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I received the "Steering Assist Fault Service Required" message as I was parking. Because the wheels became stiff I had to wait an hour to drive again. At the same time I received the 911 assist error. This was not the first time that it happened to me. Previously I took the car to the dealership and they did not fix it.
Corrective Action:
I received the "Steering Assist Fault Service Required" message as I was parking. Because the wheels became stiff I had to wait an hour to drive again. At the same time I received the 911 assist error. This was not the first time that it happened to me. Previously I took the car to the dealership and they did not fix it.
Additional Notes:
I received the "Steering Assist Fault Service Required" message as I was parking. Because the wheels became stiff I had to wait an hour to drive again. At the same time I received the 911 assist error. This was not the first time that it happened to me. Previously I took the car to the dealership and they did not fix it.
Mfg Campaign: 11423554
Recall Date: Jul 6, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving approximately 1-5 mph the vehicle shuts off and and will not move when the gas peddle is pressed. The vehicle engine light comes on. Vehicle operator has to press the power button in order to shut off the car, put the car in park, and press the power button to turn the car back on. Vehicle then works as intended.
Corrective Action:
While driving approximately 1-5 mph the vehicle shuts off and and will not move when the gas peddle is pressed. The vehicle engine light comes on. Vehicle operator has to press the power button in order to shut off the car, put the car in park, and press the power button to turn the car back on. Vehicle then works as intended.
Additional Notes:
While driving approximately 1-5 mph the vehicle shuts off and and will not move when the gas peddle is pressed. The vehicle engine light comes on. Vehicle operator has to press the power button in order to shut off the car, put the car in park, and press the power button to turn the car back on. Vehicle then works as intended.
Mfg Campaign: 11422900
Recall Date: Jun 30, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILURE warning came up on dash. I saw the RPMs go up to over 120. I had no previous problems with the car before this incident. CAR RAPIDLY LOST ACCELERATION while driving 60MPH on State Road 80 in Labelle FL. Since the car lost acceleration so fast the car behind me had to pass quickly as to not hit me. Other cars behind had to continually pass until I could move from the left lane to the right, and then to the shoulder to safely pull off the road. I had to wait there with the car for over an hour before AAA came to tow it. Mechanic at AAMCO Transmission Total Care in Bonita Springs, FL identified a burned drum. He showed me grooves in it that should not have been there, it should have been smooth. Computer scan gave codes P0219 Engine Overspeed Condition, P0729 Incorrect Gear Ratio 6th, P07AA Trans Friction Element E. I have the drum and other parts that had to be replaced. The repair took 6 weeks as the torque converter was on backorder from FORD. This repair was $4047.00
Corrective Action:
TRANSMISSION FAILURE warning came up on dash. I saw the RPMs go up to over 120. I had no previous problems with the car before this incident. CAR RAPIDLY LOST ACCELERATION while driving 60MPH on State Road 80 in Labelle FL. Since the car lost acceleration so fast the car behind me had to pass quickly as to not hit me. Other cars behind had to continually pass until I could move from the left lane to the right, and then to the shoulder to safely pull off the road. I had to wait there with the car for over an hour before AAA came to tow it. Mechanic at AAMCO Transmission Total Care in Bonita Springs, FL identified a burned drum. He showed me grooves in it that should not have been there, it should have been smooth. Computer scan gave codes P0219 Engine Overspeed Condition, P0729 Incorrect Gear Ratio 6th, P07AA Trans Friction Element E. I have the drum and other parts that had to be replaced. The repair took 6 weeks as the torque converter was on backorder from FORD. This repair was $4047.00
Additional Notes:
TRANSMISSION FAILURE warning came up on dash. I saw the RPMs go up to over 120. I had no previous problems with the car before this incident. CAR RAPIDLY LOST ACCELERATION while driving 60MPH on State Road 80 in Labelle FL. Since the car lost acceleration so fast the car behind me had to pass quickly as to not hit me. Other cars behind had to continually pass until I could move from the left lane to the right, and then to the shoulder to safely pull off the road. I had to wait there with the car for over an hour before AAA came to tow it. Mechanic at AAMCO Transmission Total Care in Bonita Springs, FL identified a burned drum. He showed me grooves in it that should not have been there, it should have been smooth. Computer scan gave codes P0219 Engine Overspeed Condition, P0729 Incorrect Gear Ratio 6th, P07AA Trans Friction Element E. I have the drum and other parts that had to be replaced. The repair took 6 weeks as the torque converter was on backorder from FORD. This repair was $4047.00
Mfg Campaign: 11422438
Recall Date: Jun 26, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine block crack at 88,000 miles. Now deemed totaled and inoperable.
Corrective Action:
Engine block crack at 88,000 miles. Now deemed totaled and inoperable.
Additional Notes:
Engine block crack at 88,000 miles. Now deemed totaled and inoperable.
Mfg Campaign: 11420701
Recall Date: Jun 12, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the power steering failed which made the vehicle harder to steer. The contact stated that the power steering warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V284000 (Steering). The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 50,096.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the power steering failed which made the vehicle harder to steer. The contact stated that the power steering warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V284000 (Steering). The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 50,096.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the power steering failed which made the vehicle harder to steer. The contact stated that the power steering warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V284000 (Steering). The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 50,096.
Mfg Campaign: 11420181
Recall Date: Jun 8, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cooling fan failure.. resulting in $1300 in repairs not needed and is now in shop for more money… to reapir
Corrective Action:
Cooling fan failure.. resulting in $1300 in repairs not needed and is now in shop for more money… to reapir
Additional Notes:
Cooling fan failure.. resulting in $1300 in repairs not needed and is now in shop for more money… to reapir
Mfg Campaign: 11419785
Recall Date: Jun 5, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Cooling fan failure.. resulting in $1300 in repairs not needed and is now in shop for more money… to reapir
Corrective Action:
Cooling fan failure.. resulting in $1300 in repairs not needed and is now in shop for more money… to reapir
Additional Notes:
Cooling fan failure.. resulting in $1300 in repairs not needed and is now in shop for more money… to reapir
Mfg Campaign: 11419785
Recall Date: Jun 5, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAD THE CAR IN TO GET THE FRONT BUMPER, PASSENGER BLINKER LIGHT AND THE BLACK PANEL REPLACED. UPON THE BODY SHOP GETTING THE PARTS PREPPED AND GETTING THE CAR STRIPPED DOWN THEY FOUND THE ISSUE WITH THE CROSS MEMBER CONNECTIONS BEING RUSTED THROUGH. HE CALLED ME TO COME LOOK THINGS OVER BEFORE CONTINUING WITH THE WORK.
Corrective Action:
HAD THE CAR IN TO GET THE FRONT BUMPER, PASSENGER BLINKER LIGHT AND THE BLACK PANEL REPLACED. UPON THE BODY SHOP GETTING THE PARTS PREPPED AND GETTING THE CAR STRIPPED DOWN THEY FOUND THE ISSUE WITH THE CROSS MEMBER CONNECTIONS BEING RUSTED THROUGH. HE CALLED ME TO COME LOOK THINGS OVER BEFORE CONTINUING WITH THE WORK.
Additional Notes:
HAD THE CAR IN TO GET THE FRONT BUMPER, PASSENGER BLINKER LIGHT AND THE BLACK PANEL REPLACED. UPON THE BODY SHOP GETTING THE PARTS PREPPED AND GETTING THE CAR STRIPPED DOWN THEY FOUND THE ISSUE WITH THE CROSS MEMBER CONNECTIONS BEING RUSTED THROUGH. HE CALLED ME TO COME LOOK THINGS OVER BEFORE CONTINUING WITH THE WORK.
Mfg Campaign: 11419473
Recall Date: Jun 3, 2021
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