Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse out of a parking lot, the image displayed from the rear-view camera was flipped upside down. There were no warning lights illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse out of a parking lot, the image displayed from the rear-view camera was flipped upside down. There were no warning lights illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse out of a parking lot, the image displayed from the rear-view camera was flipped upside down. There were no warning lights illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.
Mfg Campaign: 11663535
Recall Date: May 28, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 67,839.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 67,839.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 67,839.
Mfg Campaign: 11662721
Recall Date: May 23, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The dealer recommended that the engine be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The dealer recommended that the engine be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The dealer recommended that the engine be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Mfg Campaign: 11660318
Recall Date: May 12, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The dealer recommended that the engine be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The dealer recommended that the engine be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 35 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The dealer recommended that the engine be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Mfg Campaign: 11660318
Recall Date: May 12, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal rumbling sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal rumbling sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal rumbling sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Mfg Campaign: 11659948
Recall Date: May 9, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 10 MPH, the vehicle jerked and stalled. The vehicle was towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 92,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 10 MPH, the vehicle jerked and stalled. The vehicle was towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 92,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 10 MPH, the vehicle jerked and stalled. The vehicle was towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 92,000.
Mfg Campaign: 11659156
Recall Date: May 6, 2025
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving 58 MPH in the rain, the sunroof glass panel exploded and shattered. The contact continued driving. The contact had not sustained any injuries. The dealer was notified of the failure and provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 119,500.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving 58 MPH in the rain, the sunroof glass panel exploded and shattered. The contact continued driving. The contact had not sustained any injuries. The dealer was notified of the failure and provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 119,500.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving 58 MPH in the rain, the sunroof glass panel exploded and shattered. The contact continued driving. The contact had not sustained any injuries. The dealer was notified of the failure and provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 119,500.
Mfg Campaign: 11658953
Recall Date: May 5, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant was found in cylinders causing engine failure and needing to be replaced.
Corrective Action:
Coolant was found in cylinders causing engine failure and needing to be replaced.
Additional Notes:
Coolant was found in cylinders causing engine failure and needing to be replaced.
Mfg Campaign: 11658766
Recall Date: May 4, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera displayed a distorted or blank image. The message "Camera Unavailable" was displayed. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V273000 (Back Over Prevention); however, the VIN was not included. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 41,495.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera displayed a distorted or blank image. The message "Camera Unavailable" was displayed. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V273000 (Back Over Prevention); however, the VIN was not included. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 41,495.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera displayed a distorted or blank image. The message "Camera Unavailable" was displayed. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V273000 (Back Over Prevention); however, the VIN was not included. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 41,495.
Mfg Campaign: 11658399
Recall Date: May 2, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backup camera will most of the time not work properly and will black out screen or blue screen.
Corrective Action:
Backup camera will most of the time not work properly and will black out screen or blue screen.
Additional Notes:
Backup camera will most of the time not work properly and will black out screen or blue screen.
Mfg Campaign: 11658472
Recall Date: May 2, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into several cylinders, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 88,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into several cylinders, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 88,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into several cylinders, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 88,000.
Mfg Campaign: 11658499
Recall Date: May 2, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera intermittently stops working. Some days, it works fine. Other days, whenever shift to reverse, the screen is either black or blue with the message that the camera is not available. It will sometimes go to the black/blue screen while I am reversing into/ out of my driveway, parking spot, etc. Shifting to park or neutral and then to reverse doesn't correct the problem. It started out as an occasional problem, but now happens multiple times a day. This is an extremely unsafe situation. If someone/something is behind me when I am reversing, it is likely that I would not have enough time to react to prevent an injury or worse.So many other Ford vehicles have a recall for backup camera issues, why is the Escape not included?
Corrective Action:
Backup camera intermittently stops working. Some days, it works fine. Other days, whenever shift to reverse, the screen is either black or blue with the message that the camera is not available. It will sometimes go to the black/blue screen while I am reversing into/ out of my driveway, parking spot, etc. Shifting to park or neutral and then to reverse doesn't correct the problem. It started out as an occasional problem, but now happens multiple times a day. This is an extremely unsafe situation. If someone/something is behind me when I am reversing, it is likely that I would not have enough time to react to prevent an injury or worse.So many other Ford vehicles have a recall for backup camera issues, why is the Escape not included?
Additional Notes:
Backup camera intermittently stops working. Some days, it works fine. Other days, whenever shift to reverse, the screen is either black or blue with the message that the camera is not available. It will sometimes go to the black/blue screen while I am reversing into/ out of my driveway, parking spot, etc. Shifting to park or neutral and then to reverse doesn't correct the problem. It started out as an occasional problem, but now happens multiple times a day. This is an extremely unsafe situation. If someone/something is behind me when I am reversing, it is likely that I would not have enough time to react to prevent an injury or worse.So many other Ford vehicles have a recall for backup camera issues, why is the Escape not included?
Mfg Campaign: 11658014
Recall Date: Apr 30, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backup camera intermittently stops working. Some days, it works fine. Other days, whenever shift to reverse, the screen is either black or blue with the message that the camera is not available. It will sometimes go to the black/blue screen while I am reversing into/ out of my driveway, parking spot, etc. Shifting to park or neutral and then to reverse doesn't correct the problem. It started out as an occasional problem, but now happens multiple times a day. This is an extremely unsafe situation. If someone/something is behind me when I am reversing, it is likely that I would not have enough time to react to prevent an injury or worse.So many other Ford vehicles have a recall for backup camera issues, why is the Escape not included?
Corrective Action:
Backup camera intermittently stops working. Some days, it works fine. Other days, whenever shift to reverse, the screen is either black or blue with the message that the camera is not available. It will sometimes go to the black/blue screen while I am reversing into/ out of my driveway, parking spot, etc. Shifting to park or neutral and then to reverse doesn't correct the problem. It started out as an occasional problem, but now happens multiple times a day. This is an extremely unsafe situation. If someone/something is behind me when I am reversing, it is likely that I would not have enough time to react to prevent an injury or worse.So many other Ford vehicles have a recall for backup camera issues, why is the Escape not included?
Additional Notes:
Backup camera intermittently stops working. Some days, it works fine. Other days, whenever shift to reverse, the screen is either black or blue with the message that the camera is not available. It will sometimes go to the black/blue screen while I am reversing into/ out of my driveway, parking spot, etc. Shifting to park or neutral and then to reverse doesn't correct the problem. It started out as an occasional problem, but now happens multiple times a day. This is an extremely unsafe situation. If someone/something is behind me when I am reversing, it is likely that I would not have enough time to react to prevent an injury or worse.So many other Ford vehicles have a recall for backup camera issues, why is the Escape not included?
Mfg Campaign: 11658014
Recall Date: Apr 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Head gasket failure, coolant is leaking into the engine causing combustion and potential fire
Corrective Action:
Head gasket failure, coolant is leaking into the engine causing combustion and potential fire
Additional Notes:
Head gasket failure, coolant is leaking into the engine causing combustion and potential fire
Mfg Campaign: 11656280
Recall Date: Apr 23, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was stationary, the vehicle became hard to shift into gear. The check engine warning light was illuminated. The contact's daughter took the vehicle to a dealer to be diagnosed. The contact was informed that the canister purge valve, valve cover, oil pan gasket, engine, and turbo needed to be replaced. The contact had received an unknown recall notification for the transmission. The contact authorized the canister purge valve to be replaced. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 119,500.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was stationary, the vehicle became hard to shift into gear. The check engine warning light was illuminated. The contact's daughter took the vehicle to a dealer to be diagnosed. The contact was informed that the canister purge valve, valve cover, oil pan gasket, engine, and turbo needed to be replaced. The contact had received an unknown recall notification for the transmission. The contact authorized the canister purge valve to be replaced. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 119,500.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was stationary, the vehicle became hard to shift into gear. The check engine warning light was illuminated. The contact's daughter took the vehicle to a dealer to be diagnosed. The contact was informed that the canister purge valve, valve cover, oil pan gasket, engine, and turbo needed to be replaced. The contact had received an unknown recall notification for the transmission. The contact authorized the canister purge valve to be replaced. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 119,500.
Mfg Campaign: 11656418
Recall Date: Apr 23, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was stationary, the vehicle became hard to shift into gear. The check engine warning light was illuminated. The contact's daughter took the vehicle to a dealer to be diagnosed. The contact was informed that the canister purge valve, valve cover, oil pan gasket, engine, and turbo needed to be replaced. The contact had received an unknown recall notification for the transmission. The contact authorized the canister purge valve to be replaced. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 119,500.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was stationary, the vehicle became hard to shift into gear. The check engine warning light was illuminated. The contact's daughter took the vehicle to a dealer to be diagnosed. The contact was informed that the canister purge valve, valve cover, oil pan gasket, engine, and turbo needed to be replaced. The contact had received an unknown recall notification for the transmission. The contact authorized the canister purge valve to be replaced. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 119,500.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was stationary, the vehicle became hard to shift into gear. The check engine warning light was illuminated. The contact's daughter took the vehicle to a dealer to be diagnosed. The contact was informed that the canister purge valve, valve cover, oil pan gasket, engine, and turbo needed to be replaced. The contact had received an unknown recall notification for the transmission. The contact authorized the canister purge valve to be replaced. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 119,500.
Mfg Campaign: 11656418
Recall Date: Apr 23, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was stationary, the vehicle became hard to shift into gear. The check engine warning light was illuminated. The contact's daughter took the vehicle to a dealer to be diagnosed. The contact was informed that the canister purge valve, valve cover, oil pan gasket, engine, and turbo needed to be replaced. The contact had received an unknown recall notification for the transmission. The contact authorized the canister purge valve to be replaced. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 119,500.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was stationary, the vehicle became hard to shift into gear. The check engine warning light was illuminated. The contact's daughter took the vehicle to a dealer to be diagnosed. The contact was informed that the canister purge valve, valve cover, oil pan gasket, engine, and turbo needed to be replaced. The contact had received an unknown recall notification for the transmission. The contact authorized the canister purge valve to be replaced. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 119,500.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was stationary, the vehicle became hard to shift into gear. The check engine warning light was illuminated. The contact's daughter took the vehicle to a dealer to be diagnosed. The contact was informed that the canister purge valve, valve cover, oil pan gasket, engine, and turbo needed to be replaced. The contact had received an unknown recall notification for the transmission. The contact authorized the canister purge valve to be replaced. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 119,500.
Mfg Campaign: 11656418
Recall Date: Apr 23, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while driving 40 MPH, he noticed the instrument panel displayed a blank image. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed that the instrument panel cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and provided the contact with the recall number. The contact was relating to the failure to NHTSA Campaign Number: 15V406000( ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 73,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while driving 40 MPH, he noticed the instrument panel displayed a blank image. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed that the instrument panel cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and provided the contact with the recall number. The contact was relating to the failure to NHTSA Campaign Number: 15V406000( ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 73,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while driving 40 MPH, he noticed the instrument panel displayed a blank image. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed that the instrument panel cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and provided the contact with the recall number. The contact was relating to the failure to NHTSA Campaign Number: 15V406000( ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 73,000.
Mfg Campaign: 11655448
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact's wife owned a 2016 Ford Escape. The contact stated that while his wife was driving at approximately 45 MPH on the right lane and merging into the left lane, another vehicle violently crossed several lanes, causing the front of the vehicle to crash into the front driver's side of the other vehicle. The collision was mentioned to be a severe front-end impact, and the air bags did not deploy. The contact's wife sustained head, knee, stomach, chest, and neck injuries that required medical attention. The other vehicle's occupant received medical attention as well via the emergency room, but the injuries sustained were unknown. A police report was filed. The vehicle was towed to a garage and then taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 156,000.
Corrective Action:
The contact's wife owned a 2016 Ford Escape. The contact stated that while his wife was driving at approximately 45 MPH on the right lane and merging into the left lane, another vehicle violently crossed several lanes, causing the front of the vehicle to crash into the front driver's side of the other vehicle. The collision was mentioned to be a severe front-end impact, and the air bags did not deploy. The contact's wife sustained head, knee, stomach, chest, and neck injuries that required medical attention. The other vehicle's occupant received medical attention as well via the emergency room, but the injuries sustained were unknown. A police report was filed. The vehicle was towed to a garage and then taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 156,000.
Additional Notes:
The contact's wife owned a 2016 Ford Escape. The contact stated that while his wife was driving at approximately 45 MPH on the right lane and merging into the left lane, another vehicle violently crossed several lanes, causing the front of the vehicle to crash into the front driver's side of the other vehicle. The collision was mentioned to be a severe front-end impact, and the air bags did not deploy. The contact's wife sustained head, knee, stomach, chest, and neck injuries that required medical attention. The other vehicle's occupant received medical attention as well via the emergency room, but the injuries sustained were unknown. A police report was filed. The vehicle was towed to a garage and then taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 156,000.
Mfg Campaign: 11654729
Recall Date: Apr 15, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine 1.6l needs replaced with less than 100k miles because of coolant leaking into cylinder causing misfire, only fix is a new engine for 8k! Serviced every 3000k miles by the local ford dealer
Corrective Action:
Engine 1.6l needs replaced with less than 100k miles because of coolant leaking into cylinder causing misfire, only fix is a new engine for 8k! Serviced every 3000k miles by the local ford dealer
Additional Notes:
Engine 1.6l needs replaced with less than 100k miles because of coolant leaking into cylinder causing misfire, only fix is a new engine for 8k! Serviced every 3000k miles by the local ford dealer
Mfg Campaign: 11653975
Recall Date: Apr 10, 2025
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