Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While I was driving, suddenly check engine light pop up. After investigating and troubleshooting by mechanic it shows need to replace Evap canister purge valve. Vehicle has just 68000 miles and this component should not be failed this early in life cycle.
Corrective Action:
While I was driving, suddenly check engine light pop up. After investigating and troubleshooting by mechanic it shows need to replace Evap canister purge valve. Vehicle has just 68000 miles and this component should not be failed this early in life cycle.
Additional Notes:
While I was driving, suddenly check engine light pop up. After investigating and troubleshooting by mechanic it shows need to replace Evap canister purge valve. Vehicle has just 68000 miles and this component should not be failed this early in life cycle.
Mfg Campaign: 11648572
Recall Date: Mar 16, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while driving at undisclosed speeds uphill, the vehicle was shuddering, hesitating, with an engine misfire. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was a coolant leak into the engine, causing a misfire. The mechanic referred the contact to the local dealer for assistance. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine block was cracked. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The failure mileage was approximately 87,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while driving at undisclosed speeds uphill, the vehicle was shuddering, hesitating, with an engine misfire. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was a coolant leak into the engine, causing a misfire. The mechanic referred the contact to the local dealer for assistance. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine block was cracked. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The failure mileage was approximately 87,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while driving at undisclosed speeds uphill, the vehicle was shuddering, hesitating, with an engine misfire. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was a coolant leak into the engine, causing a misfire. The mechanic referred the contact to the local dealer for assistance. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine block was cracked. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The failure mileage was approximately 87,000.
Mfg Campaign: 11646007
Recall Date: Mar 3, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the transmission was slipping. The contact stated that the RPM increased, and the vehicle decelerated. The vehicle was shifted into neutral and pushed out of the roadway. There were no warning lights illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the third gear had an incorrect ratio. The fluid condition was filled with material, and an overhaul of the transmission was recommended. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the transmission was slipping. The contact stated that the RPM increased, and the vehicle decelerated. The vehicle was shifted into neutral and pushed out of the roadway. There were no warning lights illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the third gear had an incorrect ratio. The fluid condition was filled with material, and an overhaul of the transmission was recommended. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the transmission was slipping. The contact stated that the RPM increased, and the vehicle decelerated. The vehicle was shifted into neutral and pushed out of the roadway. There were no warning lights illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the third gear had an incorrect ratio. The fluid condition was filled with material, and an overhaul of the transmission was recommended. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.
Mfg Campaign: 11645481
Recall Date: Feb 28, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the transmission was slipping. The contact stated that the RPM increased, and the vehicle decelerated. The vehicle was shifted into neutral and pushed out of the roadway. There were no warning lights illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the third gear had an incorrect ratio. The fluid condition was filled with material, and an overhaul of the transmission was recommended. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the transmission was slipping. The contact stated that the RPM increased, and the vehicle decelerated. The vehicle was shifted into neutral and pushed out of the roadway. There were no warning lights illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the third gear had an incorrect ratio. The fluid condition was filled with material, and an overhaul of the transmission was recommended. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the transmission was slipping. The contact stated that the RPM increased, and the vehicle decelerated. The vehicle was shifted into neutral and pushed out of the roadway. There were no warning lights illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the third gear had an incorrect ratio. The fluid condition was filled with material, and an overhaul of the transmission was recommended. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.
Mfg Campaign: 11645481
Recall Date: Feb 28, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact’s wife was able to coast to the side of the road. The contact was called and went to the site of the failure. The contact opened the hood and checked the fluids. The contact stated that the coolant reservoir was empty. The contact refilled the coolant reservoir. A dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,647. The VIN was not available.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact’s wife was able to coast to the side of the road. The contact was called and went to the site of the failure. The contact opened the hood and checked the fluids. The contact stated that the coolant reservoir was empty. The contact refilled the coolant reservoir. A dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,647. The VIN was not available.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact’s wife was able to coast to the side of the road. The contact was called and went to the site of the failure. The contact opened the hood and checked the fluids. The contact stated that the coolant reservoir was empty. The contact refilled the coolant reservoir. A dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,647. The VIN was not available.
Mfg Campaign: 11644912
Recall Date: Feb 25, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle's transmission failed without warning while my wife was driving the vehicle. It died in the middle of a busy road.
Corrective Action:
The vehicle's transmission failed without warning while my wife was driving the vehicle. It died in the middle of a busy road.
Additional Notes:
The vehicle's transmission failed without warning while my wife was driving the vehicle. It died in the middle of a busy road.
Mfg Campaign: 11642409
Recall Date: Feb 13, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2016 Ford Escape. The contact stated while driving 70 MPH with her husband seated in the front passenger’s seat, the steering wheel became difficult to turn, and the contact lost control of the vehicle. The brake pedal was depressed but failed to respond. The contact proceeded to exit the highway on an off-ramp and was successful in bringing the vehicle to a stop when the vehicle regained normal function. The contact also stated that the failure recurred while driving onto the highway with the traction control warning light illuminated. The contact proceeded to the coast at a slow speed to the residence. The local dealer was contacted and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 22V413000 (POWER TRAIN) as the probable cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.
Corrective Action:
The contact owned a 2016 Ford Escape. The contact stated while driving 70 MPH with her husband seated in the front passenger’s seat, the steering wheel became difficult to turn, and the contact lost control of the vehicle. The brake pedal was depressed but failed to respond. The contact proceeded to exit the highway on an off-ramp and was successful in bringing the vehicle to a stop when the vehicle regained normal function. The contact also stated that the failure recurred while driving onto the highway with the traction control warning light illuminated. The contact proceeded to the coast at a slow speed to the residence. The local dealer was contacted and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 22V413000 (POWER TRAIN) as the probable cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.
Additional Notes:
The contact owned a 2016 Ford Escape. The contact stated while driving 70 MPH with her husband seated in the front passenger’s seat, the steering wheel became difficult to turn, and the contact lost control of the vehicle. The brake pedal was depressed but failed to respond. The contact proceeded to exit the highway on an off-ramp and was successful in bringing the vehicle to a stop when the vehicle regained normal function. The contact also stated that the failure recurred while driving onto the highway with the traction control warning light illuminated. The contact proceeded to the coast at a slow speed to the residence. The local dealer was contacted and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 22V413000 (POWER TRAIN) as the probable cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.
Mfg Campaign: 11642050
Recall Date: Feb 11, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaked into my engine, causing engine failure and the need to be replaced at a cost of close to $10k. This is a known issue that the mechanic had seen several times, with a class action lawsuit ongoing and many cases know for the 2013-2019 Ford Escapes. It is not under recall or warranty. Only 70,000 miles on my car. Feel like I've been penalized even though I took good care of my car. This was Ford's fault as it was a defect in their car and yet I am the one that is out $10k. This should be under recall, I feel like I got taken advantage of by Ford. Please consider making Ford put a recall on this, so the consumer (me and many others) rightfully gets the value that they paid for. I am pretty angry, and think a right to be. The company (or person) that makes a mistake should be the one who takes responsibility for it. This is the rule of law we operate under in this country, and why it is such a great country. In the case of this known engine coolant leak for 2013-2019 Ford Escape, it is Ford's fault but I am getting penalized for it. This goes against the basic principles of our country. I'm angry for myself and many others who have had this issue, and have been taken advantage of by Ford. Please force them to do the right thing and put a recall on this issue.
Corrective Action:
Coolant leaked into my engine, causing engine failure and the need to be replaced at a cost of close to $10k. This is a known issue that the mechanic had seen several times, with a class action lawsuit ongoing and many cases know for the 2013-2019 Ford Escapes. It is not under recall or warranty. Only 70,000 miles on my car. Feel like I've been penalized even though I took good care of my car. This was Ford's fault as it was a defect in their car and yet I am the one that is out $10k. This should be under recall, I feel like I got taken advantage of by Ford. Please consider making Ford put a recall on this, so the consumer (me and many others) rightfully gets the value that they paid for. I am pretty angry, and think a right to be. The company (or person) that makes a mistake should be the one who takes responsibility for it. This is the rule of law we operate under in this country, and why it is such a great country. In the case of this known engine coolant leak for 2013-2019 Ford Escape, it is Ford's fault but I am getting penalized for it. This goes against the basic principles of our country. I'm angry for myself and many others who have had this issue, and have been taken advantage of by Ford. Please force them to do the right thing and put a recall on this issue.
Additional Notes:
Coolant leaked into my engine, causing engine failure and the need to be replaced at a cost of close to $10k. This is a known issue that the mechanic had seen several times, with a class action lawsuit ongoing and many cases know for the 2013-2019 Ford Escapes. It is not under recall or warranty. Only 70,000 miles on my car. Feel like I've been penalized even though I took good care of my car. This was Ford's fault as it was a defect in their car and yet I am the one that is out $10k. This should be under recall, I feel like I got taken advantage of by Ford. Please consider making Ford put a recall on this, so the consumer (me and many others) rightfully gets the value that they paid for. I am pretty angry, and think a right to be. The company (or person) that makes a mistake should be the one who takes responsibility for it. This is the rule of law we operate under in this country, and why it is such a great country. In the case of this known engine coolant leak for 2013-2019 Ford Escape, it is Ford's fault but I am getting penalized for it. This goes against the basic principles of our country. I'm angry for myself and many others who have had this issue, and have been taken advantage of by Ford. Please force them to do the right thing and put a recall on this issue.
Mfg Campaign: 11640964
Recall Date: Feb 5, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that upon reversing out of the driveway, the power steering assist failed with the "Steering Assist Fault Service required" message displayed on the instrument panel. The dealer was notified of the failure and instructed the contact to bring the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that the steering angle sensor module was defective. The mechanic replaced the part and then discovered that the steering was not operating as needed. The manufacturer was notified by the dealer about the issue and the contact was informed that the gear assembly needed to be replaced. The contact reached out to the manufacturer and was informed that the VIN was not under recall. The contact was then provided an estimate for the repair. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 33,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that upon reversing out of the driveway, the power steering assist failed with the "Steering Assist Fault Service required" message displayed on the instrument panel. The dealer was notified of the failure and instructed the contact to bring the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that the steering angle sensor module was defective. The mechanic replaced the part and then discovered that the steering was not operating as needed. The manufacturer was notified by the dealer about the issue and the contact was informed that the gear assembly needed to be replaced. The contact reached out to the manufacturer and was informed that the VIN was not under recall. The contact was then provided an estimate for the repair. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 33,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that upon reversing out of the driveway, the power steering assist failed with the "Steering Assist Fault Service required" message displayed on the instrument panel. The dealer was notified of the failure and instructed the contact to bring the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that the steering angle sensor module was defective. The mechanic replaced the part and then discovered that the steering was not operating as needed. The manufacturer was notified by the dealer about the issue and the contact was informed that the gear assembly needed to be replaced. The contact reached out to the manufacturer and was informed that the VIN was not under recall. The contact was then provided an estimate for the repair. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 33,000.
Mfg Campaign: 11640294
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving down the road with my wife and friends when my vehicle started to lose forward power. It then started to jerk. i was able to make it off the road where I then turned the vehicle off and restarted it then began to drive again it did not make it much further before completely being unable to drive. There was no transmission light on. I was on the interstate just minutes before and if had happened while i was driving there I would have been stranded and in an unsafe situation. I had it towed to a shop and they told me a part of the transmission must have broke inside and ot would need to be replaced. I then took it to a transmission shop and they said the same thing. My car is available for inspection. I did not get it inspected by the manufacturer or anyone else besides those two shops. The problem has been reproduced. Once the engine raches a certain temperature the transmission stops working while the transmission does work it only drive 18mph before giving out. Last time I drove it home it abruptly stopped and jerked. The transmission light only comes on once the car stops moving.
Corrective Action:
I was driving down the road with my wife and friends when my vehicle started to lose forward power. It then started to jerk. i was able to make it off the road where I then turned the vehicle off and restarted it then began to drive again it did not make it much further before completely being unable to drive. There was no transmission light on. I was on the interstate just minutes before and if had happened while i was driving there I would have been stranded and in an unsafe situation. I had it towed to a shop and they told me a part of the transmission must have broke inside and ot would need to be replaced. I then took it to a transmission shop and they said the same thing. My car is available for inspection. I did not get it inspected by the manufacturer or anyone else besides those two shops. The problem has been reproduced. Once the engine raches a certain temperature the transmission stops working while the transmission does work it only drive 18mph before giving out. Last time I drove it home it abruptly stopped and jerked. The transmission light only comes on once the car stops moving.
Additional Notes:
I was driving down the road with my wife and friends when my vehicle started to lose forward power. It then started to jerk. i was able to make it off the road where I then turned the vehicle off and restarted it then began to drive again it did not make it much further before completely being unable to drive. There was no transmission light on. I was on the interstate just minutes before and if had happened while i was driving there I would have been stranded and in an unsafe situation. I had it towed to a shop and they told me a part of the transmission must have broke inside and ot would need to be replaced. I then took it to a transmission shop and they said the same thing. My car is available for inspection. I did not get it inspected by the manufacturer or anyone else besides those two shops. The problem has been reproduced. Once the engine raches a certain temperature the transmission stops working while the transmission does work it only drive 18mph before giving out. Last time I drove it home it abruptly stopped and jerked. The transmission light only comes on once the car stops moving.
Mfg Campaign: 11640217
Recall Date: Feb 2, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2016 escape. Was driving vehicle without incident. Stopped at traffic light. Upon light turning green, gas pedal depressed, engine operational RPM needle working but vehicle would not move. Would not engage. No fault lights illuminated. No check engine light came on. Was able to limp off main road. Had vehicle towed to Ford dealer. Upon diagnostic they said nothing at all was wrong. Until they checked transmission fluid and found metal in it. They stated the transmission fault sensor should have engaged long before this happened. It never did. Vehicle has 123k on it. Pristine condition otherwise. Quoted 8k by Ford to put it rebuilt transmission. Can't afford that as a single, public educator, mom. Had recalled bushing replaced in Dec 2022 after similar thing occurred and had to have it towed.
Corrective Action:
2016 escape. Was driving vehicle without incident. Stopped at traffic light. Upon light turning green, gas pedal depressed, engine operational RPM needle working but vehicle would not move. Would not engage. No fault lights illuminated. No check engine light came on. Was able to limp off main road. Had vehicle towed to Ford dealer. Upon diagnostic they said nothing at all was wrong. Until they checked transmission fluid and found metal in it. They stated the transmission fault sensor should have engaged long before this happened. It never did. Vehicle has 123k on it. Pristine condition otherwise. Quoted 8k by Ford to put it rebuilt transmission. Can't afford that as a single, public educator, mom. Had recalled bushing replaced in Dec 2022 after similar thing occurred and had to have it towed.
Additional Notes:
2016 escape. Was driving vehicle without incident. Stopped at traffic light. Upon light turning green, gas pedal depressed, engine operational RPM needle working but vehicle would not move. Would not engage. No fault lights illuminated. No check engine light came on. Was able to limp off main road. Had vehicle towed to Ford dealer. Upon diagnostic they said nothing at all was wrong. Until they checked transmission fluid and found metal in it. They stated the transmission fault sensor should have engaged long before this happened. It never did. Vehicle has 123k on it. Pristine condition otherwise. Quoted 8k by Ford to put it rebuilt transmission. Can't afford that as a single, public educator, mom. Had recalled bushing replaced in Dec 2022 after similar thing occurred and had to have it towed.
Mfg Campaign: 11638402
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. In addition, the contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle with a low-pressure fuel rail failure. The contact was informed that the low-pressure fuel rail needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. In addition, the contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle with a low-pressure fuel rail failure. The contact was informed that the low-pressure fuel rail needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. In addition, the contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle with a low-pressure fuel rail failure. The contact was informed that the low-pressure fuel rail needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Mfg Campaign: 11637939
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. In addition, the contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle with a low-pressure fuel rail failure. The contact was informed that the low-pressure fuel rail needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. In addition, the contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle with a low-pressure fuel rail failure. The contact was informed that the low-pressure fuel rail needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. In addition, the contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle with a low-pressure fuel rail failure. The contact was informed that the low-pressure fuel rail needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
Mfg Campaign: 11637939
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 40 MPH the check engine light began flashing, and the vehicle began misfiring. When the contact reached their destination the check engine light turned from flashing to solid. The vehicle was taken to the dealer diagnosed that there was coolant intrusion due to coolant leaking in cylinders 1,2,3 and 4. The dealer stated the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,780.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 40 MPH the check engine light began flashing, and the vehicle began misfiring. When the contact reached their destination the check engine light turned from flashing to solid. The vehicle was taken to the dealer diagnosed that there was coolant intrusion due to coolant leaking in cylinders 1,2,3 and 4. The dealer stated the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,780.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 40 MPH the check engine light began flashing, and the vehicle began misfiring. When the contact reached their destination the check engine light turned from flashing to solid. The vehicle was taken to the dealer diagnosed that there was coolant intrusion due to coolant leaking in cylinders 1,2,3 and 4. The dealer stated the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,780.
Mfg Campaign: 11637259
Recall Date: Jan 21, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Driving for about two weeks with a "sticky" steering wheel. Driving down the road one night, received Steering Fault, Service Now message. Power Steering was barely responsive. Parked car overnight, came out to car in morning, received Steering Loss, Stop Safely message. Power Steering was not functioning in the vehicle at all. Complete loss of power steering is a safety hazard while driving down the road. The problem was reproduced at the dealer and an independent shop. Recommendation to replace steering rack and outer tie rods.
Corrective Action:
Driving for about two weeks with a "sticky" steering wheel. Driving down the road one night, received Steering Fault, Service Now message. Power Steering was barely responsive. Parked car overnight, came out to car in morning, received Steering Loss, Stop Safely message. Power Steering was not functioning in the vehicle at all. Complete loss of power steering is a safety hazard while driving down the road. The problem was reproduced at the dealer and an independent shop. Recommendation to replace steering rack and outer tie rods.
Additional Notes:
Driving for about two weeks with a "sticky" steering wheel. Driving down the road one night, received Steering Fault, Service Now message. Power Steering was barely responsive. Parked car overnight, came out to car in morning, received Steering Loss, Stop Safely message. Power Steering was not functioning in the vehicle at all. Complete loss of power steering is a safety hazard while driving down the road. The problem was reproduced at the dealer and an independent shop. Recommendation to replace steering rack and outer tie rods.
Mfg Campaign: 11637140
Recall Date: Jan 20, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The traction control, the ABS, the brakes, and the knee air bag warning lights were illuminated. The vehicle was taken to the Police Department mechanic VIPD Motor Pool, where it was diagnosed and determined that the ABS module had failed, causing other electrical failures. The mechanic determined that the ABS module needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The traction control, the ABS, the brakes, and the knee air bag warning lights were illuminated. The vehicle was taken to the Police Department mechanic VIPD Motor Pool, where it was diagnosed and determined that the ABS module had failed, causing other electrical failures. The mechanic determined that the ABS module needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The traction control, the ABS, the brakes, and the knee air bag warning lights were illuminated. The vehicle was taken to the Police Department mechanic VIPD Motor Pool, where it was diagnosed and determined that the ABS module had failed, causing other electrical failures. The mechanic determined that the ABS module needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 63,000.
Mfg Campaign: 11636339
Recall Date: Jan 16, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While operating my 2016 Ford Escape, I received a "Transmission Fault Service Now" warning on the dashboard display. It stayed on my dashboard for few minutes then disapeared. The vehicle suddenly jerked and became immobile, leaving me stranded in the middle of the street for approximately 5 hours, creating a significant safety hazard for both myself and other drivers. The vehicle's RPMs would increase but the car would not move forward properly. The transmission would only allow minimal movement immediately after starting the vehicle. A certified repair shop has diagnosed internal transmission damage. Similar transmission issues have been the subject of recalls for other Ford Escape vehicles, but my 2016 model year was not included after providing my vin despite exhibiting the same dangerous failure pattern. The transmission is available for inspection in Virginia Beach, VA. If needed, I can provide address details. The vehicle has not been inspected by the manufacturer.
Corrective Action:
While operating my 2016 Ford Escape, I received a "Transmission Fault Service Now" warning on the dashboard display. It stayed on my dashboard for few minutes then disapeared. The vehicle suddenly jerked and became immobile, leaving me stranded in the middle of the street for approximately 5 hours, creating a significant safety hazard for both myself and other drivers. The vehicle's RPMs would increase but the car would not move forward properly. The transmission would only allow minimal movement immediately after starting the vehicle. A certified repair shop has diagnosed internal transmission damage. Similar transmission issues have been the subject of recalls for other Ford Escape vehicles, but my 2016 model year was not included after providing my vin despite exhibiting the same dangerous failure pattern. The transmission is available for inspection in Virginia Beach, VA. If needed, I can provide address details. The vehicle has not been inspected by the manufacturer.
Additional Notes:
While operating my 2016 Ford Escape, I received a "Transmission Fault Service Now" warning on the dashboard display. It stayed on my dashboard for few minutes then disapeared. The vehicle suddenly jerked and became immobile, leaving me stranded in the middle of the street for approximately 5 hours, creating a significant safety hazard for both myself and other drivers. The vehicle's RPMs would increase but the car would not move forward properly. The transmission would only allow minimal movement immediately after starting the vehicle. A certified repair shop has diagnosed internal transmission damage. Similar transmission issues have been the subject of recalls for other Ford Escape vehicles, but my 2016 model year was not included after providing my vin despite exhibiting the same dangerous failure pattern. The transmission is available for inspection in Virginia Beach, VA. If needed, I can provide address details. The vehicle has not been inspected by the manufacturer.
Mfg Campaign: 11636363
Recall Date: Jan 16, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while operating the vehicle, the message "Service Transmission" was intermittently displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while operating the vehicle, the message "Service Transmission" was intermittently displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while operating the vehicle, the message "Service Transmission" was intermittently displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
Mfg Campaign: 11635830
Recall Date: Jan 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving 25 MPH, the vehicle stalled while depressing the brake pedal. No warning light was illuminated. The contact stated that on a separate occasion, while the vehicle was stopped, the vehicle was idling rough, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The contact stated that the vehicle received undisclosed repairs; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving 25 MPH, the vehicle stalled while depressing the brake pedal. No warning light was illuminated. The contact stated that on a separate occasion, while the vehicle was stopped, the vehicle was idling rough, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The contact stated that the vehicle received undisclosed repairs; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving 25 MPH, the vehicle stalled while depressing the brake pedal. No warning light was illuminated. The contact stated that on a separate occasion, while the vehicle was stopped, the vehicle was idling rough, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The contact stated that the vehicle received undisclosed repairs; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
Mfg Campaign: 11635906
Recall Date: Jan 14, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and several unknown warning lights illuminated. The vehicle was driven to the shoulder of the road to allow the engine to cool down. The contact opened the hood and checked the fluids. The contact stated that the coolant reservoir was low. The contact refilled the coolant reservoir. The vehicle was taken to an independent mechanic and was diagnosed with catastrophic coolant intrusion in cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and several unknown warning lights illuminated. The vehicle was driven to the shoulder of the road to allow the engine to cool down. The contact opened the hood and checked the fluids. The contact stated that the coolant reservoir was low. The contact refilled the coolant reservoir. The vehicle was taken to an independent mechanic and was diagnosed with catastrophic coolant intrusion in cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and several unknown warning lights illuminated. The vehicle was driven to the shoulder of the road to allow the engine to cool down. The contact opened the hood and checked the fluids. The contact stated that the coolant reservoir was low. The contact refilled the coolant reservoir. The vehicle was taken to an independent mechanic and was diagnosed with catastrophic coolant intrusion in cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11635960
Recall Date: Jan 14, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury