Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .
Corrective Action:
CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .
Additional Notes:
CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .
Mfg Campaign: 11020159
Recall Date: Aug 28, 2017
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .
Corrective Action:
CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .
Additional Notes:
CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .
Mfg Campaign: 11020159
Recall Date: Aug 28, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .
Corrective Action:
CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .
Additional Notes:
CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .
Mfg Campaign: 11020159
Recall Date: Aug 28, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO CONTACT THE LOCAL DEALER DUE TO AN ONGOING STRIKE AT THE DEALER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 8,592.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO CONTACT THE LOCAL DEALER DUE TO AN ONGOING STRIKE AT THE DEALER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 8,592.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO CONTACT THE LOCAL DEALER DUE TO AN ONGOING STRIKE AT THE DEALER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 8,592.
Mfg Campaign: 11018644
Recall Date: Aug 21, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING THIS RENTAL CAR IN ALASKA. ONE DAY PUT ON THE HEATER AND DRIVER DEVELOPED SEVERE HEADACHE, AND PASSENGER FELT VERY SLEEPY. WINDOWS OPENED, BOTH FELT BETTER, AND HEATER TURNED OFF AND NEVER USED AGAIN. NO PROBLEMS AFTERWARD.
Corrective Action:
DRIVING THIS RENTAL CAR IN ALASKA. ONE DAY PUT ON THE HEATER AND DRIVER DEVELOPED SEVERE HEADACHE, AND PASSENGER FELT VERY SLEEPY. WINDOWS OPENED, BOTH FELT BETTER, AND HEATER TURNED OFF AND NEVER USED AGAIN. NO PROBLEMS AFTERWARD.
Additional Notes:
DRIVING THIS RENTAL CAR IN ALASKA. ONE DAY PUT ON THE HEATER AND DRIVER DEVELOPED SEVERE HEADACHE, AND PASSENGER FELT VERY SLEEPY. WINDOWS OPENED, BOTH FELT BETTER, AND HEATER TURNED OFF AND NEVER USED AGAIN. NO PROBLEMS AFTERWARD.
Mfg Campaign: 11015721
Recall Date: Aug 16, 2017
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
CONSTANT SQUEALING NOISE COMING FROM UNDERNEATH THE BRAKES. THIS PROBLEM WAS ADDRESS TO THE FORD MOTOR PEOPLE. THE CAR TAKEN IN SEVERAL TIME FOR THIS PROBLEM AND THEY COULD NOT FIX THE PROBLEM...
Corrective Action:
CONSTANT SQUEALING NOISE COMING FROM UNDERNEATH THE BRAKES. THIS PROBLEM WAS ADDRESS TO THE FORD MOTOR PEOPLE. THE CAR TAKEN IN SEVERAL TIME FOR THIS PROBLEM AND THEY COULD NOT FIX THE PROBLEM...
Additional Notes:
CONSTANT SQUEALING NOISE COMING FROM UNDERNEATH THE BRAKES. THIS PROBLEM WAS ADDRESS TO THE FORD MOTOR PEOPLE. THE CAR TAKEN IN SEVERAL TIME FOR THIS PROBLEM AND THEY COULD NOT FIX THE PROBLEM...
Mfg Campaign: 11014104
Recall Date: Aug 10, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CONSTANT SQUEALING NOISE COMING FROM UNDERNEATH THE BRAKES. THIS PROBLEM WAS ADDRESS TO THE FORD MOTOR PEOPLE. THE CAR TAKEN IN SEVERAL TIME FOR THIS PROBLEM AND THEY COULD NOT FIX THE PROBLEM...
Corrective Action:
CONSTANT SQUEALING NOISE COMING FROM UNDERNEATH THE BRAKES. THIS PROBLEM WAS ADDRESS TO THE FORD MOTOR PEOPLE. THE CAR TAKEN IN SEVERAL TIME FOR THIS PROBLEM AND THEY COULD NOT FIX THE PROBLEM...
Additional Notes:
CONSTANT SQUEALING NOISE COMING FROM UNDERNEATH THE BRAKES. THIS PROBLEM WAS ADDRESS TO THE FORD MOTOR PEOPLE. THE CAR TAKEN IN SEVERAL TIME FOR THIS PROBLEM AND THEY COULD NOT FIX THE PROBLEM...
Mfg Campaign: 11014104
Recall Date: Aug 10, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN SHIFTING FROM EITHER REVERSE TO DRIVE BACKING ONTO A BUSY STATE ROAD JUST OVER A HILL, OR DRIVE TO REVERSE THE CAR SHUTTERS AND STRUGGLES TO POWER FORWARD OR BACKWARDS. AS WELL AS THE RADIO BUTTONS DO NOT WORK 80 PERCENT OF THE TIME, YOU HAVE TO USE THE STEERING WHEEL CONTROLS TO OPERATE THE RADIO. HORRIBLE WE BOUGHT THE ESCAPE NEW WITH 127 MILES ON IT AND STILL TO THIS DAY HAVEN'T GOTTEN A RECALL ABOUT ANY ISSUES OTHER THAN THE AIRBAG ISSUE. OUR 36 THOUSAND MILE WARRANTY IS ALMOST UP AND DON'T WANT TO GET SLAMMED WITH A BILL FOR TRANSMISSION 200 MILES AFTER THE WARRANTY IS UP.
Corrective Action:
WHEN SHIFTING FROM EITHER REVERSE TO DRIVE BACKING ONTO A BUSY STATE ROAD JUST OVER A HILL, OR DRIVE TO REVERSE THE CAR SHUTTERS AND STRUGGLES TO POWER FORWARD OR BACKWARDS. AS WELL AS THE RADIO BUTTONS DO NOT WORK 80 PERCENT OF THE TIME, YOU HAVE TO USE THE STEERING WHEEL CONTROLS TO OPERATE THE RADIO. HORRIBLE WE BOUGHT THE ESCAPE NEW WITH 127 MILES ON IT AND STILL TO THIS DAY HAVEN'T GOTTEN A RECALL ABOUT ANY ISSUES OTHER THAN THE AIRBAG ISSUE. OUR 36 THOUSAND MILE WARRANTY IS ALMOST UP AND DON'T WANT TO GET SLAMMED WITH A BILL FOR TRANSMISSION 200 MILES AFTER THE WARRANTY IS UP.
Additional Notes:
WHEN SHIFTING FROM EITHER REVERSE TO DRIVE BACKING ONTO A BUSY STATE ROAD JUST OVER A HILL, OR DRIVE TO REVERSE THE CAR SHUTTERS AND STRUGGLES TO POWER FORWARD OR BACKWARDS. AS WELL AS THE RADIO BUTTONS DO NOT WORK 80 PERCENT OF THE TIME, YOU HAVE TO USE THE STEERING WHEEL CONTROLS TO OPERATE THE RADIO. HORRIBLE WE BOUGHT THE ESCAPE NEW WITH 127 MILES ON IT AND STILL TO THIS DAY HAVEN'T GOTTEN A RECALL ABOUT ANY ISSUES OTHER THAN THE AIRBAG ISSUE. OUR 36 THOUSAND MILE WARRANTY IS ALMOST UP AND DON'T WANT TO GET SLAMMED WITH A BILL FOR TRANSMISSION 200 MILES AFTER THE WARRANTY IS UP.
Mfg Campaign: 11011466
Recall Date: Jul 29, 2017
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
CONTINENTAL CONTIPROCONTACT TIRES, 235/55R17. CAR CURRENTLY HAS 18,800 MILES OF NORMAL DRIVING AT CONSERVATIVE SPEEDS. TIRE TREAD DEPTH IS NOW 5/32'. TOTALLY UNACCEPTABLE FOR A TIRE RATED AT 60K MILES. FOR NEW CAR PURCHASES, CONTINENTAL HAS NO TREAD WEAR REPLACEMENT POLICY. THIS IS RIDICULOUS AND UNACCEPTABLE. IF PURCHASED FOR AFTER-MARKET USE, IT WOULD BE COVERED FOR A PRO-RATA REPLACEMENT. WHY ARE THESE TIRES WEARING OUT SO QUICKLY? CAUSE OF THIS PROBLEM ON MY END WAS DRIVING THE CAR AND HAVING CONTINENTAL CONTIPROCONTACT TIRES ON THE ORIGINAL PURCHASE.
Corrective Action:
CONTINENTAL CONTIPROCONTACT TIRES, 235/55R17. CAR CURRENTLY HAS 18,800 MILES OF NORMAL DRIVING AT CONSERVATIVE SPEEDS. TIRE TREAD DEPTH IS NOW 5/32'. TOTALLY UNACCEPTABLE FOR A TIRE RATED AT 60K MILES. FOR NEW CAR PURCHASES, CONTINENTAL HAS NO TREAD WEAR REPLACEMENT POLICY. THIS IS RIDICULOUS AND UNACCEPTABLE. IF PURCHASED FOR AFTER-MARKET USE, IT WOULD BE COVERED FOR A PRO-RATA REPLACEMENT. WHY ARE THESE TIRES WEARING OUT SO QUICKLY? CAUSE OF THIS PROBLEM ON MY END WAS DRIVING THE CAR AND HAVING CONTINENTAL CONTIPROCONTACT TIRES ON THE ORIGINAL PURCHASE.
Additional Notes:
CONTINENTAL CONTIPROCONTACT TIRES, 235/55R17. CAR CURRENTLY HAS 18,800 MILES OF NORMAL DRIVING AT CONSERVATIVE SPEEDS. TIRE TREAD DEPTH IS NOW 5/32'. TOTALLY UNACCEPTABLE FOR A TIRE RATED AT 60K MILES. FOR NEW CAR PURCHASES, CONTINENTAL HAS NO TREAD WEAR REPLACEMENT POLICY. THIS IS RIDICULOUS AND UNACCEPTABLE. IF PURCHASED FOR AFTER-MARKET USE, IT WOULD BE COVERED FOR A PRO-RATA REPLACEMENT. WHY ARE THESE TIRES WEARING OUT SO QUICKLY? CAUSE OF THIS PROBLEM ON MY END WAS DRIVING THE CAR AND HAVING CONTINENTAL CONTIPROCONTACT TIRES ON THE ORIGINAL PURCHASE.
Mfg Campaign: 11006017
Recall Date: Jul 17, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
2016 FORD ESCAPE WITH 5770 MILES. STARTED CAR AND HAD STEERING ASSIST FAULT. NO POWER STEERING. HAD TO BE TOWED TO DEALER. THEY REPLACED THE STEERING UNIT DUE TO A STEERING CONTROL UNIT FAILURE. IF IT WOULD HAVE HAPPENED WHILE DRIVING I PROBABLY WOULD HAVE BEEN INVOLVED IN AN ACCIDENT AS IT WAS NEAR IMPOSSIBLE TO TURN THE STEERING WHEEL. REPAIR COVERED BY WARRANTY. VEHICLE WAS STATIONARY AT THE TIME OF FAILURE.
Corrective Action:
2016 FORD ESCAPE WITH 5770 MILES. STARTED CAR AND HAD STEERING ASSIST FAULT. NO POWER STEERING. HAD TO BE TOWED TO DEALER. THEY REPLACED THE STEERING UNIT DUE TO A STEERING CONTROL UNIT FAILURE. IF IT WOULD HAVE HAPPENED WHILE DRIVING I PROBABLY WOULD HAVE BEEN INVOLVED IN AN ACCIDENT AS IT WAS NEAR IMPOSSIBLE TO TURN THE STEERING WHEEL. REPAIR COVERED BY WARRANTY. VEHICLE WAS STATIONARY AT THE TIME OF FAILURE.
Additional Notes:
2016 FORD ESCAPE WITH 5770 MILES. STARTED CAR AND HAD STEERING ASSIST FAULT. NO POWER STEERING. HAD TO BE TOWED TO DEALER. THEY REPLACED THE STEERING UNIT DUE TO A STEERING CONTROL UNIT FAILURE. IF IT WOULD HAVE HAPPENED WHILE DRIVING I PROBABLY WOULD HAVE BEEN INVOLVED IN AN ACCIDENT AS IT WAS NEAR IMPOSSIBLE TO TURN THE STEERING WHEEL. REPAIR COVERED BY WARRANTY. VEHICLE WAS STATIONARY AT THE TIME OF FAILURE.
Mfg Campaign: 11002932
Recall Date: Jul 4, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR WENT TO VERY SLOW SPEED FROM 45 TO ABOUT 2 MPH IN A FEW SECONDS. ON SIDE OF ROAD ENGINE WOULD NOT SPEED UP ALL. TURNED ENGINE OFF/ON TWICE NO HELP. TURNED ENGINE OFF THIRD TIME. CAR STARTED OK THIRD TIME AND WAS ABLE TO DRIVE HOME OK. I READ ERROR CODE OUT. ITS P2111 THIS ERROR IS A COMMON ERROR ON CERTAIN FORDS FROM 2009 ON. THIS PROBLEM NEEDS TO BE ADDRESSED SOON! WHEN YOUR ENGINE QUITS WITH THIS ERROR YOU HAVE VERY POOR POWER STEERING CONTROL,ETC. PLEASE RESEARCH THIS PROBLEM. CAR WAS DRIVING ON A HIGHWAY WHEN THIS EVENT OCCURRED.
Corrective Action:
CAR WENT TO VERY SLOW SPEED FROM 45 TO ABOUT 2 MPH IN A FEW SECONDS. ON SIDE OF ROAD ENGINE WOULD NOT SPEED UP ALL. TURNED ENGINE OFF/ON TWICE NO HELP. TURNED ENGINE OFF THIRD TIME. CAR STARTED OK THIRD TIME AND WAS ABLE TO DRIVE HOME OK. I READ ERROR CODE OUT. ITS P2111 THIS ERROR IS A COMMON ERROR ON CERTAIN FORDS FROM 2009 ON. THIS PROBLEM NEEDS TO BE ADDRESSED SOON! WHEN YOUR ENGINE QUITS WITH THIS ERROR YOU HAVE VERY POOR POWER STEERING CONTROL,ETC. PLEASE RESEARCH THIS PROBLEM. CAR WAS DRIVING ON A HIGHWAY WHEN THIS EVENT OCCURRED.
Additional Notes:
CAR WENT TO VERY SLOW SPEED FROM 45 TO ABOUT 2 MPH IN A FEW SECONDS. ON SIDE OF ROAD ENGINE WOULD NOT SPEED UP ALL. TURNED ENGINE OFF/ON TWICE NO HELP. TURNED ENGINE OFF THIRD TIME. CAR STARTED OK THIRD TIME AND WAS ABLE TO DRIVE HOME OK. I READ ERROR CODE OUT. ITS P2111 THIS ERROR IS A COMMON ERROR ON CERTAIN FORDS FROM 2009 ON. THIS PROBLEM NEEDS TO BE ADDRESSED SOON! WHEN YOUR ENGINE QUITS WITH THIS ERROR YOU HAVE VERY POOR POWER STEERING CONTROL,ETC. PLEASE RESEARCH THIS PROBLEM. CAR WAS DRIVING ON A HIGHWAY WHEN THIS EVENT OCCURRED.
Mfg Campaign: 10995789
Recall Date: Jun 18, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
VEHICLE IN MOTION TRAVELING ROUGHLY 50MPH, ON RT. 9 IN NORTH BERWICK MAINE. 100 FT AHEAD A SEPARATE VEHICLE PULLED OUT ACROSS TRAFFIC. I SLAMMED ON MY BRAKES BUT WAS UNABLE TO AVOID IMPACT. IMPACT AREA WAS THE FRONT NOSE, NO AIRBAGS DEPLOYED. ASSUMING BUT UNSURE OF SPEED AT POINT OF IMPACT, MY SEAT BELT WAS ON. THIS IS A COMPANY OWNED FLEET VEHICLE, I AM ONE OWNERS OF THE COMPANY.
Corrective Action:
VEHICLE IN MOTION TRAVELING ROUGHLY 50MPH, ON RT. 9 IN NORTH BERWICK MAINE. 100 FT AHEAD A SEPARATE VEHICLE PULLED OUT ACROSS TRAFFIC. I SLAMMED ON MY BRAKES BUT WAS UNABLE TO AVOID IMPACT. IMPACT AREA WAS THE FRONT NOSE, NO AIRBAGS DEPLOYED. ASSUMING BUT UNSURE OF SPEED AT POINT OF IMPACT, MY SEAT BELT WAS ON. THIS IS A COMPANY OWNED FLEET VEHICLE, I AM ONE OWNERS OF THE COMPANY.
Additional Notes:
VEHICLE IN MOTION TRAVELING ROUGHLY 50MPH, ON RT. 9 IN NORTH BERWICK MAINE. 100 FT AHEAD A SEPARATE VEHICLE PULLED OUT ACROSS TRAFFIC. I SLAMMED ON MY BRAKES BUT WAS UNABLE TO AVOID IMPACT. IMPACT AREA WAS THE FRONT NOSE, NO AIRBAGS DEPLOYED. ASSUMING BUT UNSURE OF SPEED AT POINT OF IMPACT, MY SEAT BELT WAS ON. THIS IS A COMPANY OWNED FLEET VEHICLE, I AM ONE OWNERS OF THE COMPANY.
Mfg Campaign: 10991119
Recall Date: May 23, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
LOSING ENGINE COOLANT.
Corrective Action:
LOSING ENGINE COOLANT.
Additional Notes:
LOSING ENGINE COOLANT.
Mfg Campaign: 10971268
Recall Date: Apr 8, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
3 DAYS IN A ROW, 4/1 - 4/3, I WOULD ENGAGE THE GEAR SHIFT AND THE WHEELS WOULD NOT MOVE. WOULD NOT MOVE IN REVERSE OR DRIVE. AFTER A FEW MINUTES, THE TRANSMISSION WOULD WAKE UP AND DRIVE NORMALLY.
Corrective Action:
3 DAYS IN A ROW, 4/1 - 4/3, I WOULD ENGAGE THE GEAR SHIFT AND THE WHEELS WOULD NOT MOVE. WOULD NOT MOVE IN REVERSE OR DRIVE. AFTER A FEW MINUTES, THE TRANSMISSION WOULD WAKE UP AND DRIVE NORMALLY.
Additional Notes:
3 DAYS IN A ROW, 4/1 - 4/3, I WOULD ENGAGE THE GEAR SHIFT AND THE WHEELS WOULD NOT MOVE. WOULD NOT MOVE IN REVERSE OR DRIVE. AFTER A FEW MINUTES, THE TRANSMISSION WOULD WAKE UP AND DRIVE NORMALLY.
Mfg Campaign: 10970446
Recall Date: Apr 4, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
POWER STEERING GEAR FAILED CAUSING CAR TO LOOSE POWER STEERING. CAR WAS BEING BACKED OUT OF A PARKING SPACE WHEN THIS HAPPENED. PULLED THE CAR OVER. TURNED THE CAR OFF AND WAITED 2 MINUTES. TURNED CAR BACK ON AND POWER STEERING WAS BACK ON. DROVE TO DEALER WITHOUT ANY FURTHER ISSUE. THEY REPLACED STEERING GEAR.
Corrective Action:
POWER STEERING GEAR FAILED CAUSING CAR TO LOOSE POWER STEERING. CAR WAS BEING BACKED OUT OF A PARKING SPACE WHEN THIS HAPPENED. PULLED THE CAR OVER. TURNED THE CAR OFF AND WAITED 2 MINUTES. TURNED CAR BACK ON AND POWER STEERING WAS BACK ON. DROVE TO DEALER WITHOUT ANY FURTHER ISSUE. THEY REPLACED STEERING GEAR.
Additional Notes:
POWER STEERING GEAR FAILED CAUSING CAR TO LOOSE POWER STEERING. CAR WAS BEING BACKED OUT OF A PARKING SPACE WHEN THIS HAPPENED. PULLED THE CAR OVER. TURNED THE CAR OFF AND WAITED 2 MINUTES. TURNED CAR BACK ON AND POWER STEERING WAS BACK ON. DROVE TO DEALER WITHOUT ANY FURTHER ISSUE. THEY REPLACED STEERING GEAR.
Mfg Campaign: 10970070
Recall Date: Apr 3, 2017
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
CONTINUAL GROWLING IN DRIVERS SIDE WHEEL WHILE DRIVING. WOULD GROWL LOUDER AT VARIOUS SPEEDS. HAD IT INSPECTED TODAY AT THE FORD DEALERSHIP. THEY CONFIRMED A NON-SERVICEABLE WHEEL BEARING ISSUE IN THE REAR WHEEL. CAR HAS 29,756 MILES AND STARTED AROUND 24000 MILES. I BOUGHT THIS CAR NEW.
Corrective Action:
CONTINUAL GROWLING IN DRIVERS SIDE WHEEL WHILE DRIVING. WOULD GROWL LOUDER AT VARIOUS SPEEDS. HAD IT INSPECTED TODAY AT THE FORD DEALERSHIP. THEY CONFIRMED A NON-SERVICEABLE WHEEL BEARING ISSUE IN THE REAR WHEEL. CAR HAS 29,756 MILES AND STARTED AROUND 24000 MILES. I BOUGHT THIS CAR NEW.
Additional Notes:
CONTINUAL GROWLING IN DRIVERS SIDE WHEEL WHILE DRIVING. WOULD GROWL LOUDER AT VARIOUS SPEEDS. HAD IT INSPECTED TODAY AT THE FORD DEALERSHIP. THEY CONFIRMED A NON-SERVICEABLE WHEEL BEARING ISSUE IN THE REAR WHEEL. CAR HAS 29,756 MILES AND STARTED AROUND 24000 MILES. I BOUGHT THIS CAR NEW.
Mfg Campaign: 10969809
Recall Date: Mar 31, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE LIFTGATE GOES DOWN ON ITS OWN. THE KEY FOB WAS NOT IN MY HAND NOR IN MY POCKET. THE VEHICLE DOES NOT HAVE THE FOOT WAVING OPTION TO OPEN OR CLOSE THE LIFTGATE. I HAVE BEEN HIT ON THE HEAD AND AM CONSIDERING A DOCTOR VISIT.
Corrective Action:
THE LIFTGATE GOES DOWN ON ITS OWN. THE KEY FOB WAS NOT IN MY HAND NOR IN MY POCKET. THE VEHICLE DOES NOT HAVE THE FOOT WAVING OPTION TO OPEN OR CLOSE THE LIFTGATE. I HAVE BEEN HIT ON THE HEAD AND AM CONSIDERING A DOCTOR VISIT.
Additional Notes:
THE LIFTGATE GOES DOWN ON ITS OWN. THE KEY FOB WAS NOT IN MY HAND NOR IN MY POCKET. THE VEHICLE DOES NOT HAVE THE FOOT WAVING OPTION TO OPEN OR CLOSE THE LIFTGATE. I HAVE BEEN HIT ON THE HEAD AND AM CONSIDERING A DOCTOR VISIT.
Mfg Campaign: 10968231
Recall Date: Mar 23, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE STATISTICS: STATIONARY, NOT IN MOTION, IN PARKING LOT. FAULT/PROBLEM: UNANTICIPATED, UNINTENTIONAL, ERRATIC AND ERRANT CLOSURE OF AUTOMATIC LIFTGATE. CAUSE OF SAFETY RISK: POORLY POSITIONED/CALIBRATED SENSOR WHICH TRIGGERS AUTOMATIC CLOSURE OF REAR LIFTGATE IN SPITE OF FOLLOWING OWNERS MANUAL INSTRUCTIONS. THIS FEATURE IS ONLY SUPPOSED TO BE ACTIVATED WHEN MAKING A FORWARD AND BACK KICKING MOTION OF THE FOOT UNDER THE REAR BUMPER. SUMMARY: WAS LOADING GROCERIES INTO BACK OF VEHICLE AT LOCAL WAL-MART EVENING OF 03/14/17 APPROX. 6:30 P.M. CST. I HAD LEANED OVER PLACING BAGS INTO CARGO AREA OF VEHICLE, FEET WERE TOGETHER ON GROUND BEHIND REAR BUMPER, I STRAIGHTENED AND SMASHED MY HEAD INTO THE METAL FLAT EDGE OF THE LIFTGATE WHICH WAS COMING DOWN ON IT'S OWN WITHOUT ME PRESSING BUTTONS OR MAKING GESTURE TO INITIATE AUTOCLOSE FEATURE. AUDIBLE NOTICE OF CLOSURE WASN'T HEARD DUE TO AMBIENT NOISE - WIND, ETC (THE NOTICE NOISE IS EXTREMELY QUIET). I HIT THE TAILGATE HARD ENOUGH THAT I NEARLY KNOCKED MYSELF OUT, AND MY WIFE WHO HAD ALREADY GOTTEN INTO THE PASSENGER SEAT FELT THE VEHICLE MOVE AND HEARD A LOUD NOISE FROM MY HEAD MAKING CONTACT WITH THE LIFTGATE. I COLLECTED MYSELF, FINISHED LOADING THE GROCERIES AND WENT HOME. PAIN IN MY HEAD INCREASED, NECK PAIN PRESENTED AND INCREASED IN INTENSITY, NAUSEA AND SENSITIVITY TO LIGHT. WIFE RECOMMENDED AND TRANSPORTED ME TO ER. ER VISIT INITIATED APPROXIMATELY 8:30 P.M. AT TIME OF TRIAGE, I WAS DRY HEAVING AND WAS GIVEN AN ANTI-NAUSEA MEDICATION. THE ER DOCTOR ORDERED A CT OF MY HEAD BASED ON SYMPTOMS PRESENT WHICH CAME BACK OK, BUT IT WAS DETERMINED I RECEIVED A CONCUSSION AND WAS PRESCRIBED MEDICATIONS APPROPRIATELY. HEADACHE AND NECK PAIN/STIFFNESS ARE PERSISTENT TODAY 03/15/16. WILL FOLLOW-UP WITH PRIMARY CARE PHYSICIAN AS INSTRUCTED WITHIN 48-72 HOURS. BEFORE MAKING THIS INFO PUBLIC, PLEASE REMOVE ATTACHMENT.
Corrective Action:
VEHICLE STATISTICS: STATIONARY, NOT IN MOTION, IN PARKING LOT. FAULT/PROBLEM: UNANTICIPATED, UNINTENTIONAL, ERRATIC AND ERRANT CLOSURE OF AUTOMATIC LIFTGATE. CAUSE OF SAFETY RISK: POORLY POSITIONED/CALIBRATED SENSOR WHICH TRIGGERS AUTOMATIC CLOSURE OF REAR LIFTGATE IN SPITE OF FOLLOWING OWNERS MANUAL INSTRUCTIONS. THIS FEATURE IS ONLY SUPPOSED TO BE ACTIVATED WHEN MAKING A FORWARD AND BACK KICKING MOTION OF THE FOOT UNDER THE REAR BUMPER. SUMMARY: WAS LOADING GROCERIES INTO BACK OF VEHICLE AT LOCAL WAL-MART EVENING OF 03/14/17 APPROX. 6:30 P.M. CST. I HAD LEANED OVER PLACING BAGS INTO CARGO AREA OF VEHICLE, FEET WERE TOGETHER ON GROUND BEHIND REAR BUMPER, I STRAIGHTENED AND SMASHED MY HEAD INTO THE METAL FLAT EDGE OF THE LIFTGATE WHICH WAS COMING DOWN ON IT'S OWN WITHOUT ME PRESSING BUTTONS OR MAKING GESTURE TO INITIATE AUTOCLOSE FEATURE. AUDIBLE NOTICE OF CLOSURE WASN'T HEARD DUE TO AMBIENT NOISE - WIND, ETC (THE NOTICE NOISE IS EXTREMELY QUIET). I HIT THE TAILGATE HARD ENOUGH THAT I NEARLY KNOCKED MYSELF OUT, AND MY WIFE WHO HAD ALREADY GOTTEN INTO THE PASSENGER SEAT FELT THE VEHICLE MOVE AND HEARD A LOUD NOISE FROM MY HEAD MAKING CONTACT WITH THE LIFTGATE. I COLLECTED MYSELF, FINISHED LOADING THE GROCERIES AND WENT HOME. PAIN IN MY HEAD INCREASED, NECK PAIN PRESENTED AND INCREASED IN INTENSITY, NAUSEA AND SENSITIVITY TO LIGHT. WIFE RECOMMENDED AND TRANSPORTED ME TO ER. ER VISIT INITIATED APPROXIMATELY 8:30 P.M. AT TIME OF TRIAGE, I WAS DRY HEAVING AND WAS GIVEN AN ANTI-NAUSEA MEDICATION. THE ER DOCTOR ORDERED A CT OF MY HEAD BASED ON SYMPTOMS PRESENT WHICH CAME BACK OK, BUT IT WAS DETERMINED I RECEIVED A CONCUSSION AND WAS PRESCRIBED MEDICATIONS APPROPRIATELY. HEADACHE AND NECK PAIN/STIFFNESS ARE PERSISTENT TODAY 03/15/16. WILL FOLLOW-UP WITH PRIMARY CARE PHYSICIAN AS INSTRUCTED WITHIN 48-72 HOURS. BEFORE MAKING THIS INFO PUBLIC, PLEASE REMOVE ATTACHMENT.
Additional Notes:
VEHICLE STATISTICS: STATIONARY, NOT IN MOTION, IN PARKING LOT. FAULT/PROBLEM: UNANTICIPATED, UNINTENTIONAL, ERRATIC AND ERRANT CLOSURE OF AUTOMATIC LIFTGATE. CAUSE OF SAFETY RISK: POORLY POSITIONED/CALIBRATED SENSOR WHICH TRIGGERS AUTOMATIC CLOSURE OF REAR LIFTGATE IN SPITE OF FOLLOWING OWNERS MANUAL INSTRUCTIONS. THIS FEATURE IS ONLY SUPPOSED TO BE ACTIVATED WHEN MAKING A FORWARD AND BACK KICKING MOTION OF THE FOOT UNDER THE REAR BUMPER. SUMMARY: WAS LOADING GROCERIES INTO BACK OF VEHICLE AT LOCAL WAL-MART EVENING OF 03/14/17 APPROX. 6:30 P.M. CST. I HAD LEANED OVER PLACING BAGS INTO CARGO AREA OF VEHICLE, FEET WERE TOGETHER ON GROUND BEHIND REAR BUMPER, I STRAIGHTENED AND SMASHED MY HEAD INTO THE METAL FLAT EDGE OF THE LIFTGATE WHICH WAS COMING DOWN ON IT'S OWN WITHOUT ME PRESSING BUTTONS OR MAKING GESTURE TO INITIATE AUTOCLOSE FEATURE. AUDIBLE NOTICE OF CLOSURE WASN'T HEARD DUE TO AMBIENT NOISE - WIND, ETC (THE NOTICE NOISE IS EXTREMELY QUIET). I HIT THE TAILGATE HARD ENOUGH THAT I NEARLY KNOCKED MYSELF OUT, AND MY WIFE WHO HAD ALREADY GOTTEN INTO THE PASSENGER SEAT FELT THE VEHICLE MOVE AND HEARD A LOUD NOISE FROM MY HEAD MAKING CONTACT WITH THE LIFTGATE. I COLLECTED MYSELF, FINISHED LOADING THE GROCERIES AND WENT HOME. PAIN IN MY HEAD INCREASED, NECK PAIN PRESENTED AND INCREASED IN INTENSITY, NAUSEA AND SENSITIVITY TO LIGHT. WIFE RECOMMENDED AND TRANSPORTED ME TO ER. ER VISIT INITIATED APPROXIMATELY 8:30 P.M. AT TIME OF TRIAGE, I WAS DRY HEAVING AND WAS GIVEN AN ANTI-NAUSEA MEDICATION. THE ER DOCTOR ORDERED A CT OF MY HEAD BASED ON SYMPTOMS PRESENT WHICH CAME BACK OK, BUT IT WAS DETERMINED I RECEIVED A CONCUSSION AND WAS PRESCRIBED MEDICATIONS APPROPRIATELY. HEADACHE AND NECK PAIN/STIFFNESS ARE PERSISTENT TODAY 03/15/16. WILL FOLLOW-UP WITH PRIMARY CARE PHYSICIAN AS INSTRUCTED WITHIN 48-72 HOURS. BEFORE MAKING THIS INFO PUBLIC, PLEASE REMOVE ATTACHMENT.
Mfg Campaign: 10966032
Recall Date: Mar 15, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
IN JULY,, 2016 THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AS I WAS BACKING OUT OF DRIVEWAY. I WAS UNABLE TO TURN WHEEL. THE CAR WAS TOWED TO DEALERSHIP WHERE PURCHASED WHERE THEY FOUND A "FAULTY STEERING RACK" THAT, I ASSUME WAS REPAIRED. TODAY, MARCH 8, 2017 I WAS PARKING THE VEHICLE IN TOWN AND THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AGAIN. I WAS UNABLE TO TURN THE WHEEL. IT WAS, AGAIN, TOWED TO THE SAME DEALERSHIP. LUCKILY, BOTH TIMES I WAS NOT IN TRAFFIC BUT ON A SIDE STREET. IF THIS HAD HAPPENED WHILE ON A HIGHWAY OR A MAJOR ROAD THINGS MAY HAVE TURNED OUT DIFFERENTLY AND COULD HAVE BEEN LIFE-THREATENING.
Corrective Action:
IN JULY,, 2016 THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AS I WAS BACKING OUT OF DRIVEWAY. I WAS UNABLE TO TURN WHEEL. THE CAR WAS TOWED TO DEALERSHIP WHERE PURCHASED WHERE THEY FOUND A "FAULTY STEERING RACK" THAT, I ASSUME WAS REPAIRED. TODAY, MARCH 8, 2017 I WAS PARKING THE VEHICLE IN TOWN AND THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AGAIN. I WAS UNABLE TO TURN THE WHEEL. IT WAS, AGAIN, TOWED TO THE SAME DEALERSHIP. LUCKILY, BOTH TIMES I WAS NOT IN TRAFFIC BUT ON A SIDE STREET. IF THIS HAD HAPPENED WHILE ON A HIGHWAY OR A MAJOR ROAD THINGS MAY HAVE TURNED OUT DIFFERENTLY AND COULD HAVE BEEN LIFE-THREATENING.
Additional Notes:
IN JULY,, 2016 THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AS I WAS BACKING OUT OF DRIVEWAY. I WAS UNABLE TO TURN WHEEL. THE CAR WAS TOWED TO DEALERSHIP WHERE PURCHASED WHERE THEY FOUND A "FAULTY STEERING RACK" THAT, I ASSUME WAS REPAIRED. TODAY, MARCH 8, 2017 I WAS PARKING THE VEHICLE IN TOWN AND THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AGAIN. I WAS UNABLE TO TURN THE WHEEL. IT WAS, AGAIN, TOWED TO THE SAME DEALERSHIP. LUCKILY, BOTH TIMES I WAS NOT IN TRAFFIC BUT ON A SIDE STREET. IF THIS HAD HAPPENED WHILE ON A HIGHWAY OR A MAJOR ROAD THINGS MAY HAVE TURNED OUT DIFFERENTLY AND COULD HAVE BEEN LIFE-THREATENING.
Mfg Campaign: 10959540
Recall Date: Mar 8, 2017
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
MICHELIN GREEN X 55R17 ALL FOUR TIRES HAD THE BELTS SEPARATE FROM THE RUBBER AT LESS THAN 34,000 MILES. NO CRASH AS IT WAS CAUGHT IN TIME BUT VERY DANGEROUS PROBLEM. DOT NUMBER IS NOT ENTIRELY LEGIBLE BUT LOOKS LIKE X3 JJ 0J0X 2115. PURCHASE NEW ON A 2016 FORD ESCAPE.
Corrective Action:
MICHELIN GREEN X 55R17 ALL FOUR TIRES HAD THE BELTS SEPARATE FROM THE RUBBER AT LESS THAN 34,000 MILES. NO CRASH AS IT WAS CAUGHT IN TIME BUT VERY DANGEROUS PROBLEM. DOT NUMBER IS NOT ENTIRELY LEGIBLE BUT LOOKS LIKE X3 JJ 0J0X 2115. PURCHASE NEW ON A 2016 FORD ESCAPE.
Additional Notes:
MICHELIN GREEN X 55R17 ALL FOUR TIRES HAD THE BELTS SEPARATE FROM THE RUBBER AT LESS THAN 34,000 MILES. NO CRASH AS IT WAS CAUGHT IN TIME BUT VERY DANGEROUS PROBLEM. DOT NUMBER IS NOT ENTIRELY LEGIBLE BUT LOOKS LIKE X3 JJ 0J0X 2115. PURCHASE NEW ON A 2016 FORD ESCAPE.
Mfg Campaign: 10958896
Recall Date: Mar 6, 2017
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