Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON DECEMBER 13, 2017 I WAS IN THE PROCESS OF PARKING IN FRONT OF A PLACE OF BUSINESS, THE BUSINESS WAS IN A PUBLIC PARKING LOT AND I WAS GOING AT MOST 25 MPH BEFORE STARTING TO PARK. I HAD MY FOOT ON THE BRAKE AND WAS 1/4-1/2 WAY IN THE PARKING PLACE WHEN THE CAR SUDDENLY ACCELERATED, THE CAR WENT THRU THE PLATE GLASS WINDOW, THANKFULLY NO ONE WAS HURT! THE POLICE WERE CALLED AND AS I WAS THE ONLY VEHICLE I WAS FOUND AT FAULT, CAUSE 'EXCESSIVE SPEED'. THE CAR ACCELERATED SO FAST I DIDN'T HAVE A CHANCE TO REACT. THE TIRES DID NOT TOUCH THE CURB AND SEEMED TO FLY THRU THE AIR. MY VEHICLE WAS TOTALED DUE TO THE DAMAGE TO THE FRONT END AND FRAME. FROM WHAT I HAVE READ IT APPEARS TO BE A THROTTLE ISSUE - STUCK OPEN. I DO HAVE A POLICE REPORT IF NEEDED BUT IT ONLY SAYS I WAS AT FAULT, EXCESSIVE SPEED AND THAT THE BUILDING WAS DAMAGED.
Corrective Action:
ON DECEMBER 13, 2017 I WAS IN THE PROCESS OF PARKING IN FRONT OF A PLACE OF BUSINESS, THE BUSINESS WAS IN A PUBLIC PARKING LOT AND I WAS GOING AT MOST 25 MPH BEFORE STARTING TO PARK. I HAD MY FOOT ON THE BRAKE AND WAS 1/4-1/2 WAY IN THE PARKING PLACE WHEN THE CAR SUDDENLY ACCELERATED, THE CAR WENT THRU THE PLATE GLASS WINDOW, THANKFULLY NO ONE WAS HURT! THE POLICE WERE CALLED AND AS I WAS THE ONLY VEHICLE I WAS FOUND AT FAULT, CAUSE 'EXCESSIVE SPEED'. THE CAR ACCELERATED SO FAST I DIDN'T HAVE A CHANCE TO REACT. THE TIRES DID NOT TOUCH THE CURB AND SEEMED TO FLY THRU THE AIR. MY VEHICLE WAS TOTALED DUE TO THE DAMAGE TO THE FRONT END AND FRAME. FROM WHAT I HAVE READ IT APPEARS TO BE A THROTTLE ISSUE - STUCK OPEN. I DO HAVE A POLICE REPORT IF NEEDED BUT IT ONLY SAYS I WAS AT FAULT, EXCESSIVE SPEED AND THAT THE BUILDING WAS DAMAGED.
Additional Notes:
ON DECEMBER 13, 2017 I WAS IN THE PROCESS OF PARKING IN FRONT OF A PLACE OF BUSINESS, THE BUSINESS WAS IN A PUBLIC PARKING LOT AND I WAS GOING AT MOST 25 MPH BEFORE STARTING TO PARK. I HAD MY FOOT ON THE BRAKE AND WAS 1/4-1/2 WAY IN THE PARKING PLACE WHEN THE CAR SUDDENLY ACCELERATED, THE CAR WENT THRU THE PLATE GLASS WINDOW, THANKFULLY NO ONE WAS HURT! THE POLICE WERE CALLED AND AS I WAS THE ONLY VEHICLE I WAS FOUND AT FAULT, CAUSE 'EXCESSIVE SPEED'. THE CAR ACCELERATED SO FAST I DIDN'T HAVE A CHANCE TO REACT. THE TIRES DID NOT TOUCH THE CURB AND SEEMED TO FLY THRU THE AIR. MY VEHICLE WAS TOTALED DUE TO THE DAMAGE TO THE FRONT END AND FRAME. FROM WHAT I HAVE READ IT APPEARS TO BE A THROTTLE ISSUE - STUCK OPEN. I DO HAVE A POLICE REPORT IF NEEDED BUT IT ONLY SAYS I WAS AT FAULT, EXCESSIVE SPEED AND THAT THE BUILDING WAS DAMAGED.
Mfg Campaign: 11088768
Recall Date: Apr 18, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON DECEMBER 13, 2017 I WAS IN THE PROCESS OF PARKING IN FRONT OF A PLACE OF BUSINESS, THE BUSINESS WAS IN A PUBLIC PARKING LOT AND I WAS GOING AT MOST 25 MPH BEFORE STARTING TO PARK. I HAD MY FOOT ON THE BRAKE AND WAS 1/4-1/2 WAY IN THE PARKING PLACE WHEN THE CAR SUDDENLY ACCELERATED, THE CAR WENT THRU THE PLATE GLASS WINDOW, THANKFULLY NO ONE WAS HURT! THE POLICE WERE CALLED AND AS I WAS THE ONLY VEHICLE I WAS FOUND AT FAULT, CAUSE 'EXCESSIVE SPEED'. THE CAR ACCELERATED SO FAST I DIDN'T HAVE A CHANCE TO REACT. THE TIRES DID NOT TOUCH THE CURB AND SEEMED TO FLY THRU THE AIR. MY VEHICLE WAS TOTALED DUE TO THE DAMAGE TO THE FRONT END AND FRAME. FROM WHAT I HAVE READ IT APPEARS TO BE A THROTTLE ISSUE - STUCK OPEN. I DO HAVE A POLICE REPORT IF NEEDED BUT IT ONLY SAYS I WAS AT FAULT, EXCESSIVE SPEED AND THAT THE BUILDING WAS DAMAGED.
Corrective Action:
ON DECEMBER 13, 2017 I WAS IN THE PROCESS OF PARKING IN FRONT OF A PLACE OF BUSINESS, THE BUSINESS WAS IN A PUBLIC PARKING LOT AND I WAS GOING AT MOST 25 MPH BEFORE STARTING TO PARK. I HAD MY FOOT ON THE BRAKE AND WAS 1/4-1/2 WAY IN THE PARKING PLACE WHEN THE CAR SUDDENLY ACCELERATED, THE CAR WENT THRU THE PLATE GLASS WINDOW, THANKFULLY NO ONE WAS HURT! THE POLICE WERE CALLED AND AS I WAS THE ONLY VEHICLE I WAS FOUND AT FAULT, CAUSE 'EXCESSIVE SPEED'. THE CAR ACCELERATED SO FAST I DIDN'T HAVE A CHANCE TO REACT. THE TIRES DID NOT TOUCH THE CURB AND SEEMED TO FLY THRU THE AIR. MY VEHICLE WAS TOTALED DUE TO THE DAMAGE TO THE FRONT END AND FRAME. FROM WHAT I HAVE READ IT APPEARS TO BE A THROTTLE ISSUE - STUCK OPEN. I DO HAVE A POLICE REPORT IF NEEDED BUT IT ONLY SAYS I WAS AT FAULT, EXCESSIVE SPEED AND THAT THE BUILDING WAS DAMAGED.
Additional Notes:
ON DECEMBER 13, 2017 I WAS IN THE PROCESS OF PARKING IN FRONT OF A PLACE OF BUSINESS, THE BUSINESS WAS IN A PUBLIC PARKING LOT AND I WAS GOING AT MOST 25 MPH BEFORE STARTING TO PARK. I HAD MY FOOT ON THE BRAKE AND WAS 1/4-1/2 WAY IN THE PARKING PLACE WHEN THE CAR SUDDENLY ACCELERATED, THE CAR WENT THRU THE PLATE GLASS WINDOW, THANKFULLY NO ONE WAS HURT! THE POLICE WERE CALLED AND AS I WAS THE ONLY VEHICLE I WAS FOUND AT FAULT, CAUSE 'EXCESSIVE SPEED'. THE CAR ACCELERATED SO FAST I DIDN'T HAVE A CHANCE TO REACT. THE TIRES DID NOT TOUCH THE CURB AND SEEMED TO FLY THRU THE AIR. MY VEHICLE WAS TOTALED DUE TO THE DAMAGE TO THE FRONT END AND FRAME. FROM WHAT I HAVE READ IT APPEARS TO BE A THROTTLE ISSUE - STUCK OPEN. I DO HAVE A POLICE REPORT IF NEEDED BUT IT ONLY SAYS I WAS AT FAULT, EXCESSIVE SPEED AND THAT THE BUILDING WAS DAMAGED.
Mfg Campaign: 11088768
Recall Date: Apr 18, 2018
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I'M HEARING A NOISE IN THE FRONT END OF THE TRUCK EVERY TIME I HIT A BUMP WHEN THE STEERING ALL THE WAY TO LOCK RIGHT OR LEFT
Corrective Action:
I'M HEARING A NOISE IN THE FRONT END OF THE TRUCK EVERY TIME I HIT A BUMP WHEN THE STEERING ALL THE WAY TO LOCK RIGHT OR LEFT
Additional Notes:
I'M HEARING A NOISE IN THE FRONT END OF THE TRUCK EVERY TIME I HIT A BUMP WHEN THE STEERING ALL THE WAY TO LOCK RIGHT OR LEFT
Mfg Campaign: 11088397
Recall Date: Apr 16, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
LEAKS IN THE FRONT WINDSHIELD,LETTING LARGE AMOUNTS OF WATER INTO THE VEHICLE OVER THE DASHBOARD AND ONTO THE TO FRONT DOORS CAUSING STAINS TO THE INTERIOR OF THE VEHICLE NOTE RETURTNED THE VEHICLE TO THE FORD DEALERSHIP THREE TIME BEFORE THE PROBLE WAS FIXED.
Corrective Action:
LEAKS IN THE FRONT WINDSHIELD,LETTING LARGE AMOUNTS OF WATER INTO THE VEHICLE OVER THE DASHBOARD AND ONTO THE TO FRONT DOORS CAUSING STAINS TO THE INTERIOR OF THE VEHICLE NOTE RETURTNED THE VEHICLE TO THE FORD DEALERSHIP THREE TIME BEFORE THE PROBLE WAS FIXED.
Additional Notes:
LEAKS IN THE FRONT WINDSHIELD,LETTING LARGE AMOUNTS OF WATER INTO THE VEHICLE OVER THE DASHBOARD AND ONTO THE TO FRONT DOORS CAUSING STAINS TO THE INTERIOR OF THE VEHICLE NOTE RETURTNED THE VEHICLE TO THE FORD DEALERSHIP THREE TIME BEFORE THE PROBLE WAS FIXED.
Mfg Campaign: 11084815
Recall Date: Apr 12, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AFTER FUELING CAR STALLS AND DIES.
Corrective Action:
AFTER FUELING CAR STALLS AND DIES.
Additional Notes:
AFTER FUELING CAR STALLS AND DIES.
Mfg Campaign: 11082538
Recall Date: Apr 2, 2018
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 45 MPH OR MORE, THERE WAS AN ABNORMAL WHISTLING NOISE EMERGING FROM THE FRONT WINDSHIELD. ADDITIONALLY, THERE WAS A 3/8 GAP BETWEEN THE WINDSHIELD AND PLASTIC TRIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD OF INDIAN TRAIL, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: PAF-14252656-R9Y2C0. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 45 MPH OR MORE, THERE WAS AN ABNORMAL WHISTLING NOISE EMERGING FROM THE FRONT WINDSHIELD. ADDITIONALLY, THERE WAS A 3/8 GAP BETWEEN THE WINDSHIELD AND PLASTIC TRIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD OF INDIAN TRAIL, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: PAF-14252656-R9Y2C0. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 45 MPH OR MORE, THERE WAS AN ABNORMAL WHISTLING NOISE EMERGING FROM THE FRONT WINDSHIELD. ADDITIONALLY, THERE WAS A 3/8 GAP BETWEEN THE WINDSHIELD AND PLASTIC TRIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD OF INDIAN TRAIL, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: PAF-14252656-R9Y2C0. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Mfg Campaign: 11081045
Recall Date: Mar 23, 2018
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 45 MPH OR MORE, THERE WAS AN ABNORMAL WHISTLING NOISE EMERGING FROM THE FRONT WINDSHIELD. ADDITIONALLY, THERE WAS A 3/8 GAP BETWEEN THE WINDSHIELD AND PLASTIC TRIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD OF INDIAN TRAIL, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: PAF-14252656-R9Y2C0. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 45 MPH OR MORE, THERE WAS AN ABNORMAL WHISTLING NOISE EMERGING FROM THE FRONT WINDSHIELD. ADDITIONALLY, THERE WAS A 3/8 GAP BETWEEN THE WINDSHIELD AND PLASTIC TRIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD OF INDIAN TRAIL, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: PAF-14252656-R9Y2C0. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 45 MPH OR MORE, THERE WAS AN ABNORMAL WHISTLING NOISE EMERGING FROM THE FRONT WINDSHIELD. ADDITIONALLY, THERE WAS A 3/8 GAP BETWEEN THE WINDSHIELD AND PLASTIC TRIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD OF INDIAN TRAIL, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: PAF-14252656-R9Y2C0. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Mfg Campaign: 11081045
Recall Date: Mar 23, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE CAR HAS ONLY 36,400 MILES AND THE STEERING SENSOR IS COMING ON AND WHEN DOSE IT MAKES THE CAR HARDER TO STEER. YOU HAVE TO RESTART THE CAR TO RESET THE POWER STEERING SENSOR. IT SEEMS TO HAPPEN ABOUT EVERY DAY NOW.
Corrective Action:
THE CAR HAS ONLY 36,400 MILES AND THE STEERING SENSOR IS COMING ON AND WHEN DOSE IT MAKES THE CAR HARDER TO STEER. YOU HAVE TO RESTART THE CAR TO RESET THE POWER STEERING SENSOR. IT SEEMS TO HAPPEN ABOUT EVERY DAY NOW.
Additional Notes:
THE CAR HAS ONLY 36,400 MILES AND THE STEERING SENSOR IS COMING ON AND WHEN DOSE IT MAKES THE CAR HARDER TO STEER. YOU HAVE TO RESTART THE CAR TO RESET THE POWER STEERING SENSOR. IT SEEMS TO HAPPEN ABOUT EVERY DAY NOW.
Mfg Campaign: 11079007
Recall Date: Mar 13, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAULT ERROR MESSAGE WENT ON TWICE OVER THE COURSE OF 10 DAYS. THEN WE WERE DRIVING ON THE HIGHWAY AND THE SAME MESSAGE KEPT GOING OFF WITH AN ALARM. IT WOULDN'T GO OFF AND THE CAR WAS RUNNING ROUGH. WE BROUGHT THE CAR IN TO OUR FORD DEALER AND WAS TOLD THE TRANSMISSION MODULE WAS BAD AND THE COST @1K. THE CAR IS ONLY 2 YEARS OLD AND THIS SEEMS TO US TO BE A MANUFACTURER DEFECT. WE HAVE HAD 5 OTHER FORD VEHICLES AND DROVE THEM ALL TO 200K MILES WITHOUT HAVING TO REPLACE THIS TRANSMISSION MODULE. WE BELIEVE THIS SHOULD BE A RECALL. HAS TO BE A DEFECTIVE PART.
Corrective Action:
TRANSMISSION FAULT ERROR MESSAGE WENT ON TWICE OVER THE COURSE OF 10 DAYS. THEN WE WERE DRIVING ON THE HIGHWAY AND THE SAME MESSAGE KEPT GOING OFF WITH AN ALARM. IT WOULDN'T GO OFF AND THE CAR WAS RUNNING ROUGH. WE BROUGHT THE CAR IN TO OUR FORD DEALER AND WAS TOLD THE TRANSMISSION MODULE WAS BAD AND THE COST @1K. THE CAR IS ONLY 2 YEARS OLD AND THIS SEEMS TO US TO BE A MANUFACTURER DEFECT. WE HAVE HAD 5 OTHER FORD VEHICLES AND DROVE THEM ALL TO 200K MILES WITHOUT HAVING TO REPLACE THIS TRANSMISSION MODULE. WE BELIEVE THIS SHOULD BE A RECALL. HAS TO BE A DEFECTIVE PART.
Additional Notes:
TRANSMISSION FAULT ERROR MESSAGE WENT ON TWICE OVER THE COURSE OF 10 DAYS. THEN WE WERE DRIVING ON THE HIGHWAY AND THE SAME MESSAGE KEPT GOING OFF WITH AN ALARM. IT WOULDN'T GO OFF AND THE CAR WAS RUNNING ROUGH. WE BROUGHT THE CAR IN TO OUR FORD DEALER AND WAS TOLD THE TRANSMISSION MODULE WAS BAD AND THE COST @1K. THE CAR IS ONLY 2 YEARS OLD AND THIS SEEMS TO US TO BE A MANUFACTURER DEFECT. WE HAVE HAD 5 OTHER FORD VEHICLES AND DROVE THEM ALL TO 200K MILES WITHOUT HAVING TO REPLACE THIS TRANSMISSION MODULE. WE BELIEVE THIS SHOULD BE A RECALL. HAS TO BE A DEFECTIVE PART.
Mfg Campaign: 11076817
Recall Date: Mar 8, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HESITATES ON QUICK EXECRATION. MOVING AT ANY SPEED AS FAR AS I CAN TELL. HAPPENS WERE EVER I "HIT THE GAS". BAD WHEN I NEED TO GET OUT OF THE WAY!
Corrective Action:
HESITATES ON QUICK EXECRATION. MOVING AT ANY SPEED AS FAR AS I CAN TELL. HAPPENS WERE EVER I "HIT THE GAS". BAD WHEN I NEED TO GET OUT OF THE WAY!
Additional Notes:
HESITATES ON QUICK EXECRATION. MOVING AT ANY SPEED AS FAR AS I CAN TELL. HAPPENS WERE EVER I "HIT THE GAS". BAD WHEN I NEED TO GET OUT OF THE WAY!
Mfg Campaign: 11073396
Recall Date: Feb 17, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE PARKED, THE RADIO RANDOMLY SHUTS OFF WHEN THE CAR IS STARTED. RADIO STATION BUTTONS HAVE TO BE PRESSED NUMEROUS TIME TO CHANGE THE STATION, WHETHER PARKED OR IN MOTION.
Corrective Action:
WHILE PARKED, THE RADIO RANDOMLY SHUTS OFF WHEN THE CAR IS STARTED. RADIO STATION BUTTONS HAVE TO BE PRESSED NUMEROUS TIME TO CHANGE THE STATION, WHETHER PARKED OR IN MOTION.
Additional Notes:
WHILE PARKED, THE RADIO RANDOMLY SHUTS OFF WHEN THE CAR IS STARTED. RADIO STATION BUTTONS HAVE TO BE PRESSED NUMEROUS TIME TO CHANGE THE STATION, WHETHER PARKED OR IN MOTION.
Mfg Campaign: 11073335
Recall Date: Feb 16, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE BACK WINDSHIELD ON MY 2016 FORD ESCAPE SHATTERED FOR THE SECOND TIME WITHIN THE PAST YEAR AND A HALF FOR NO APPARENT REASON. IN BOTH INSTANCES, THE VEHICLE WAS PARKED. THE FIRST TIME IT OCCURRED WHILE I WAS WARMING UP THE CAR ONE MORNING AT MY RESIDENCE WITH THE BACK DEFROSTER ON. THE SECOND OCCURRENCE HAPPENED WHILE THE VEHICLE WAS PARKED AT MY PLACE OF EMPLOYMENT THIS WEEK, WHICH I DID NOT DISCOVER UNTIL THE MIDDLE OF THE DAY UPON APPROACHING THE VEHICLE. THE BACK DEFROSTER WAS USED WHILE WARMING UP THE VEHICLE THAT MORNING. THE CAUSE OF THIS IS UNKNOWN, HOWEVER, I SUSPECT IT MAY SOMEHOW BE RELATED EITHER WITH USE OF THE BACK DEFROSTER COMBINED WITH THE COLD WEATHER, OR PERHAPS SOMETHING STRUCTURALLY. I HAVE NEVER HAD THIS OCCUR WITH ANY OTHER VEHICLE I'VE DRIVEN BEFORE AND FOR IT TO HAPPEN TWICE LEADS ME TO BELIEVE THAT THERE IS SOME SORT OF DEFECT WITH THE VEHICLE, AS I DO NOT BELIEVE IT WAS HIT WITH A FOREIGN OBJECT, ESPECIALLY TWO TIMES. BESIDES THE COST AND INCONVENIENCE, I AM ALSO CONCERNED WITH A POTENTIAL SAFETY ISSUE INVOLVING THE BACK WINDSHIELD.
Corrective Action:
THE BACK WINDSHIELD ON MY 2016 FORD ESCAPE SHATTERED FOR THE SECOND TIME WITHIN THE PAST YEAR AND A HALF FOR NO APPARENT REASON. IN BOTH INSTANCES, THE VEHICLE WAS PARKED. THE FIRST TIME IT OCCURRED WHILE I WAS WARMING UP THE CAR ONE MORNING AT MY RESIDENCE WITH THE BACK DEFROSTER ON. THE SECOND OCCURRENCE HAPPENED WHILE THE VEHICLE WAS PARKED AT MY PLACE OF EMPLOYMENT THIS WEEK, WHICH I DID NOT DISCOVER UNTIL THE MIDDLE OF THE DAY UPON APPROACHING THE VEHICLE. THE BACK DEFROSTER WAS USED WHILE WARMING UP THE VEHICLE THAT MORNING. THE CAUSE OF THIS IS UNKNOWN, HOWEVER, I SUSPECT IT MAY SOMEHOW BE RELATED EITHER WITH USE OF THE BACK DEFROSTER COMBINED WITH THE COLD WEATHER, OR PERHAPS SOMETHING STRUCTURALLY. I HAVE NEVER HAD THIS OCCUR WITH ANY OTHER VEHICLE I'VE DRIVEN BEFORE AND FOR IT TO HAPPEN TWICE LEADS ME TO BELIEVE THAT THERE IS SOME SORT OF DEFECT WITH THE VEHICLE, AS I DO NOT BELIEVE IT WAS HIT WITH A FOREIGN OBJECT, ESPECIALLY TWO TIMES. BESIDES THE COST AND INCONVENIENCE, I AM ALSO CONCERNED WITH A POTENTIAL SAFETY ISSUE INVOLVING THE BACK WINDSHIELD.
Additional Notes:
THE BACK WINDSHIELD ON MY 2016 FORD ESCAPE SHATTERED FOR THE SECOND TIME WITHIN THE PAST YEAR AND A HALF FOR NO APPARENT REASON. IN BOTH INSTANCES, THE VEHICLE WAS PARKED. THE FIRST TIME IT OCCURRED WHILE I WAS WARMING UP THE CAR ONE MORNING AT MY RESIDENCE WITH THE BACK DEFROSTER ON. THE SECOND OCCURRENCE HAPPENED WHILE THE VEHICLE WAS PARKED AT MY PLACE OF EMPLOYMENT THIS WEEK, WHICH I DID NOT DISCOVER UNTIL THE MIDDLE OF THE DAY UPON APPROACHING THE VEHICLE. THE BACK DEFROSTER WAS USED WHILE WARMING UP THE VEHICLE THAT MORNING. THE CAUSE OF THIS IS UNKNOWN, HOWEVER, I SUSPECT IT MAY SOMEHOW BE RELATED EITHER WITH USE OF THE BACK DEFROSTER COMBINED WITH THE COLD WEATHER, OR PERHAPS SOMETHING STRUCTURALLY. I HAVE NEVER HAD THIS OCCUR WITH ANY OTHER VEHICLE I'VE DRIVEN BEFORE AND FOR IT TO HAPPEN TWICE LEADS ME TO BELIEVE THAT THERE IS SOME SORT OF DEFECT WITH THE VEHICLE, AS I DO NOT BELIEVE IT WAS HIT WITH A FOREIGN OBJECT, ESPECIALLY TWO TIMES. BESIDES THE COST AND INCONVENIENCE, I AM ALSO CONCERNED WITH A POTENTIAL SAFETY ISSUE INVOLVING THE BACK WINDSHIELD.
Mfg Campaign: 11073031
Recall Date: Feb 15, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WATER LEAK - WHEN DRIVING IN ANY DEGREE OF RAIN, WATER LEAKS INTO THE CEILING SOMEWHERE. WE HAVE NO LUGGAGE RACK, NO SUNROOF, NO OBVIOUS SOURCES WHERE A LEAK MIGHT FORM. THE WATER GATHERS IN THE FRONT CEILING-LIGHTS AND DRIPS ON THE DRIVER AND PASSENGER'S LEGS. WATER BUILDS UP IN THE CEILING FOAM AND VISIBLE WATERMARKS FORM ON THE WINDSHIELD SUPPORT ARMS AND NEAR THE SUN-VISORS. AFTER EXTENSIVE RESEARCH ONLINE, IT APPEARS THIS IS NOT A SINGULAR EVENT BUT RATHER A RECURRING PROBLEM WITH THE FORD ESCAPES IN RECENT YEARS. COUNTLESS PEOPLE NOTING THAT THEY TOOK THEIR ESCAPES TO FORD DEALERSHIPS AND THEY WERE UNABLE TO LOCATE THE SOURCE OF THE LEAKS. IT HAS BEEN BLAMED ON EVERYTHING FROM EXTREME CONDENSATION LEVELS INSIDE THE CAR TO SOME TYPE OF VENT INTO THE CAR BEING BLOCKED AND BUILDING UP EXCESS FLUIDS...NONE OF WHICH MAKES ANY SENSE.
Corrective Action:
WATER LEAK - WHEN DRIVING IN ANY DEGREE OF RAIN, WATER LEAKS INTO THE CEILING SOMEWHERE. WE HAVE NO LUGGAGE RACK, NO SUNROOF, NO OBVIOUS SOURCES WHERE A LEAK MIGHT FORM. THE WATER GATHERS IN THE FRONT CEILING-LIGHTS AND DRIPS ON THE DRIVER AND PASSENGER'S LEGS. WATER BUILDS UP IN THE CEILING FOAM AND VISIBLE WATERMARKS FORM ON THE WINDSHIELD SUPPORT ARMS AND NEAR THE SUN-VISORS. AFTER EXTENSIVE RESEARCH ONLINE, IT APPEARS THIS IS NOT A SINGULAR EVENT BUT RATHER A RECURRING PROBLEM WITH THE FORD ESCAPES IN RECENT YEARS. COUNTLESS PEOPLE NOTING THAT THEY TOOK THEIR ESCAPES TO FORD DEALERSHIPS AND THEY WERE UNABLE TO LOCATE THE SOURCE OF THE LEAKS. IT HAS BEEN BLAMED ON EVERYTHING FROM EXTREME CONDENSATION LEVELS INSIDE THE CAR TO SOME TYPE OF VENT INTO THE CAR BEING BLOCKED AND BUILDING UP EXCESS FLUIDS...NONE OF WHICH MAKES ANY SENSE.
Additional Notes:
WATER LEAK - WHEN DRIVING IN ANY DEGREE OF RAIN, WATER LEAKS INTO THE CEILING SOMEWHERE. WE HAVE NO LUGGAGE RACK, NO SUNROOF, NO OBVIOUS SOURCES WHERE A LEAK MIGHT FORM. THE WATER GATHERS IN THE FRONT CEILING-LIGHTS AND DRIPS ON THE DRIVER AND PASSENGER'S LEGS. WATER BUILDS UP IN THE CEILING FOAM AND VISIBLE WATERMARKS FORM ON THE WINDSHIELD SUPPORT ARMS AND NEAR THE SUN-VISORS. AFTER EXTENSIVE RESEARCH ONLINE, IT APPEARS THIS IS NOT A SINGULAR EVENT BUT RATHER A RECURRING PROBLEM WITH THE FORD ESCAPES IN RECENT YEARS. COUNTLESS PEOPLE NOTING THAT THEY TOOK THEIR ESCAPES TO FORD DEALERSHIPS AND THEY WERE UNABLE TO LOCATE THE SOURCE OF THE LEAKS. IT HAS BEEN BLAMED ON EVERYTHING FROM EXTREME CONDENSATION LEVELS INSIDE THE CAR TO SOME TYPE OF VENT INTO THE CAR BEING BLOCKED AND BUILDING UP EXCESS FLUIDS...NONE OF WHICH MAKES ANY SENSE.
Mfg Campaign: 11065581
Recall Date: Jan 29, 2018
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!
Corrective Action:
WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!
Additional Notes:
WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!
Mfg Campaign: 11063027
Recall Date: Jan 16, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!
Corrective Action:
WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!
Additional Notes:
WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!
Mfg Campaign: 11063027
Recall Date: Jan 16, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!
Corrective Action:
WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!
Additional Notes:
WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!
Mfg Campaign: 11063027
Recall Date: Jan 16, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING INTO PARKING LOT TO PARK AND THE CAR ACCELERATED JUMP 2 CURBS AND HIT A PARKED VEHICLE. I WOULD HAVE TO HAVE FLOORED THE PEDAL FOR THAT TO HAPPEN. I THINK SOMETHING MALFUNCTIONED. I DID SEE ANOTHER SIMILAR REPORT DATED OCTOBER OF 2017 OF THE SAME THING HAPPENING AND FORD HAD A RECENT PAST OF ACCELERATION PROBLEMS. SO I'M WONDERING IF IT IS A MALFUNCTION OF THE CAR
Corrective Action:
DRIVING INTO PARKING LOT TO PARK AND THE CAR ACCELERATED JUMP 2 CURBS AND HIT A PARKED VEHICLE. I WOULD HAVE TO HAVE FLOORED THE PEDAL FOR THAT TO HAPPEN. I THINK SOMETHING MALFUNCTIONED. I DID SEE ANOTHER SIMILAR REPORT DATED OCTOBER OF 2017 OF THE SAME THING HAPPENING AND FORD HAD A RECENT PAST OF ACCELERATION PROBLEMS. SO I'M WONDERING IF IT IS A MALFUNCTION OF THE CAR
Additional Notes:
DRIVING INTO PARKING LOT TO PARK AND THE CAR ACCELERATED JUMP 2 CURBS AND HIT A PARKED VEHICLE. I WOULD HAVE TO HAVE FLOORED THE PEDAL FOR THAT TO HAPPEN. I THINK SOMETHING MALFUNCTIONED. I DID SEE ANOTHER SIMILAR REPORT DATED OCTOBER OF 2017 OF THE SAME THING HAPPENING AND FORD HAD A RECENT PAST OF ACCELERATION PROBLEMS. SO I'M WONDERING IF IT IS A MALFUNCTION OF THE CAR
Mfg Campaign: 11061025
Recall Date: Jan 7, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).
Corrective Action:
REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).
Additional Notes:
REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).
Mfg Campaign: 11061060
Recall Date: Jan 7, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).
Corrective Action:
REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).
Additional Notes:
REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).
Mfg Campaign: 11061060
Recall Date: Jan 7, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).
Corrective Action:
REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).
Additional Notes:
REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).
Mfg Campaign: 11061060
Recall Date: Jan 7, 2018
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