Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolent intrusion through cracked engine block. White smoke and loss of power. Ford says the engine needs to be replaced.
Corrective Action:
Coolent intrusion through cracked engine block. White smoke and loss of power. Ford says the engine needs to be replaced.
Additional Notes:
Coolent intrusion through cracked engine block. White smoke and loss of power. Ford says the engine needs to be replaced.
Mfg Campaign: 11667505
Recall Date: Jun 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving 15 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into several cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was filed, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 144,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving 15 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into several cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was filed, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 144,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving 15 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into several cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was filed, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 144,000.
Mfg Campaign: 11667545
Recall Date: Jun 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
its loosing coolant and throwing a code for mis fire spark plug
Corrective Action:
its loosing coolant and throwing a code for mis fire spark plug
Additional Notes:
its loosing coolant and throwing a code for mis fire spark plug
Mfg Campaign: 11667126
Recall Date: Jun 16, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
My wife was driving when power steering went out . Power steering assist fault shows on the dash. She was almost in an accident due to it going out suddenly. This is incredibly unsafe. It shows no recall yet the same issue happened twice in our 2009 ford escape as well as many complaints filed for this same issue by many individuals. This needs to be addressed by ford . It is unfair that I foot a $2000 or more repair bill for their faulty manufacturing
Corrective Action:
My wife was driving when power steering went out . Power steering assist fault shows on the dash. She was almost in an accident due to it going out suddenly. This is incredibly unsafe. It shows no recall yet the same issue happened twice in our 2009 ford escape as well as many complaints filed for this same issue by many individuals. This needs to be addressed by ford . It is unfair that I foot a $2000 or more repair bill for their faulty manufacturing
Additional Notes:
My wife was driving when power steering went out . Power steering assist fault shows on the dash. She was almost in an accident due to it going out suddenly. This is incredibly unsafe. It shows no recall yet the same issue happened twice in our 2009 ford escape as well as many complaints filed for this same issue by many individuals. This needs to be addressed by ford . It is unfair that I foot a $2000 or more repair bill for their faulty manufacturing
Mfg Campaign: 11667011
Recall Date: Jun 15, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The Ecoboost 2.0L 4 cylinder engine failure due to a coolant intrusion and it is available for inspection upon request. The vehicle was inspected by the dealer and requires a new engine block with an estimated total $8,790 worth of repairs at only 84,189 miles on the odometer.
Corrective Action:
The Ecoboost 2.0L 4 cylinder engine failure due to a coolant intrusion and it is available for inspection upon request. The vehicle was inspected by the dealer and requires a new engine block with an estimated total $8,790 worth of repairs at only 84,189 miles on the odometer.
Additional Notes:
The Ecoboost 2.0L 4 cylinder engine failure due to a coolant intrusion and it is available for inspection upon request. The vehicle was inspected by the dealer and requires a new engine block with an estimated total $8,790 worth of repairs at only 84,189 miles on the odometer.
Mfg Campaign: 11666959
Recall Date: Jun 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the engine compartment and exhaust. The check engine warning light was illuminated. The vehicle was taken to an unknown local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and was able to confirm there was no recall or warranty coverage for the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the engine compartment and exhaust. The check engine warning light was illuminated. The vehicle was taken to an unknown local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and was able to confirm there was no recall or warranty coverage for the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the engine compartment and exhaust. The check engine warning light was illuminated. The vehicle was taken to an unknown local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and was able to confirm there was no recall or warranty coverage for the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11666757
Recall Date: Jun 13, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
About my 2017 Ford Escape 2021 engine failed and was replaced. 2025 transmission failed. Repairs cost too much! Car is now junk. $500 to junk it! Body and interior are fine. Ford Escapes as I now understand, are a terrible car from what I have witnessed, read AND heard from others. Ford is not right on this car, and I will not buy another Ford. I see there are no recalls on this car but there should have been. Ford knows about the issues with Escapes! This is horrible!
Corrective Action:
About my 2017 Ford Escape 2021 engine failed and was replaced. 2025 transmission failed. Repairs cost too much! Car is now junk. $500 to junk it! Body and interior are fine. Ford Escapes as I now understand, are a terrible car from what I have witnessed, read AND heard from others. Ford is not right on this car, and I will not buy another Ford. I see there are no recalls on this car but there should have been. Ford knows about the issues with Escapes! This is horrible!
Additional Notes:
About my 2017 Ford Escape 2021 engine failed and was replaced. 2025 transmission failed. Repairs cost too much! Car is now junk. $500 to junk it! Body and interior are fine. Ford Escapes as I now understand, are a terrible car from what I have witnessed, read AND heard from others. Ford is not right on this car, and I will not buy another Ford. I see there are no recalls on this car but there should have been. Ford knows about the issues with Escapes! This is horrible!
Mfg Campaign: 11666874
Recall Date: Jun 13, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
About my 2017 Ford Escape 2021 engine failed and was replaced. 2025 transmission failed. Repairs cost too much! Car is now junk. $500 to junk it! Body and interior are fine. Ford Escapes as I now understand, are a terrible car from what I have witnessed, read AND heard from others. Ford is not right on this car, and I will not buy another Ford. I see there are no recalls on this car but there should have been. Ford knows about the issues with Escapes! This is horrible!
Corrective Action:
About my 2017 Ford Escape 2021 engine failed and was replaced. 2025 transmission failed. Repairs cost too much! Car is now junk. $500 to junk it! Body and interior are fine. Ford Escapes as I now understand, are a terrible car from what I have witnessed, read AND heard from others. Ford is not right on this car, and I will not buy another Ford. I see there are no recalls on this car but there should have been. Ford knows about the issues with Escapes! This is horrible!
Additional Notes:
About my 2017 Ford Escape 2021 engine failed and was replaced. 2025 transmission failed. Repairs cost too much! Car is now junk. $500 to junk it! Body and interior are fine. Ford Escapes as I now understand, are a terrible car from what I have witnessed, read AND heard from others. Ford is not right on this car, and I will not buy another Ford. I see there are no recalls on this car but there should have been. Ford knows about the issues with Escapes! This is horrible!
Mfg Campaign: 11666874
Recall Date: Jun 13, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the second cylinder was misfiring due to coolant intrusion. The dealer determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the second cylinder was misfiring due to coolant intrusion. The dealer determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the second cylinder was misfiring due to coolant intrusion. The dealer determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Mfg Campaign: 11666490
Recall Date: Jun 12, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the contact noticed an abnormal, rough sound coming from the engine. The check engine warning light was illuminated. The contact stated that the failure mainly occurred upon starting the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the third cylinder, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred by the manufacturer to the NHTSA Hotline to file a complaint. The failure mileage was approximately 107,789.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the contact noticed an abnormal, rough sound coming from the engine. The check engine warning light was illuminated. The contact stated that the failure mainly occurred upon starting the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the third cylinder, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred by the manufacturer to the NHTSA Hotline to file a complaint. The failure mileage was approximately 107,789.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the contact noticed an abnormal, rough sound coming from the engine. The check engine warning light was illuminated. The contact stated that the failure mainly occurred upon starting the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the third cylinder, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred by the manufacturer to the NHTSA Hotline to file a complaint. The failure mileage was approximately 107,789.
Mfg Campaign: 11666497
Recall Date: Jun 12, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that after her grand-daughter had started the vehicle, the vehicle experienced a rough idle. The check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed that the engine valve needed to be replaced. The vehicle was repaired; however, the contact's grand-daughter later informed the contact that the failure had recurred. The vehicle was taken back to the same mechanic who referred the contact to a dealer. The contact had taken the vehicle to the dealer, where it was diagnosed that there was coolant intrusion in the fourth cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 85,426.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that after her grand-daughter had started the vehicle, the vehicle experienced a rough idle. The check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed that the engine valve needed to be replaced. The vehicle was repaired; however, the contact's grand-daughter later informed the contact that the failure had recurred. The vehicle was taken back to the same mechanic who referred the contact to a dealer. The contact had taken the vehicle to the dealer, where it was diagnosed that there was coolant intrusion in the fourth cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 85,426.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that after her grand-daughter had started the vehicle, the vehicle experienced a rough idle. The check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed that the engine valve needed to be replaced. The vehicle was repaired; however, the contact's grand-daughter later informed the contact that the failure had recurred. The vehicle was taken back to the same mechanic who referred the contact to a dealer. The contact had taken the vehicle to the dealer, where it was diagnosed that there was coolant intrusion in the fourth cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 85,426.
Mfg Campaign: 11666512
Recall Date: Jun 12, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving 35 MPH, the vehicle misfired. The contact stated that the failure recurred upon starting the vehicle and had persisted. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an unknown cylinder and valve needed to be replaced due to coolant intrusion into the engine. The engine was replaced. The vehicle was repaired. The manufacturer was contacted, and a case was opened; however, the manufacturer confirmed that there was no coverage. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,671.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving 35 MPH, the vehicle misfired. The contact stated that the failure recurred upon starting the vehicle and had persisted. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an unknown cylinder and valve needed to be replaced due to coolant intrusion into the engine. The engine was replaced. The vehicle was repaired. The manufacturer was contacted, and a case was opened; however, the manufacturer confirmed that there was no coverage. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,671.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving 35 MPH, the vehicle misfired. The contact stated that the failure recurred upon starting the vehicle and had persisted. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an unknown cylinder and valve needed to be replaced due to coolant intrusion into the engine. The engine was replaced. The vehicle was repaired. The manufacturer was contacted, and a case was opened; however, the manufacturer confirmed that there was no coverage. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,671.
Mfg Campaign: 11666515
Recall Date: Jun 12, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while the contact's husband was driving at an undisclosed speed, the vehicle made an abnormal, loud rattling sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The contact was informed that the repair was not covered under warranty. The vehicle was not repaired. The contact stated that the dealer had previously replaced the engine in June 2022. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while the contact's husband was driving at an undisclosed speed, the vehicle made an abnormal, loud rattling sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The contact was informed that the repair was not covered under warranty. The vehicle was not repaired. The contact stated that the dealer had previously replaced the engine in June 2022. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while the contact's husband was driving at an undisclosed speed, the vehicle made an abnormal, loud rattling sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The contact was informed that the repair was not covered under warranty. The vehicle was not repaired. The contact stated that the dealer had previously replaced the engine in June 2022. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11666518
Recall Date: Jun 12, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford knows about a manufacturing flaw on their engine. I have a coolant leak that caused white smoke to come out of my exhaust while I warm up my car in the garage. I immediately had a mechanic look at it and was told my car is not drivable until I have a head gasket replacement. I am an avid backpacker, and could have been stranded in the middle of nowhere without cell service for a flaw they know about and should remediate.
Corrective Action:
Ford knows about a manufacturing flaw on their engine. I have a coolant leak that caused white smoke to come out of my exhaust while I warm up my car in the garage. I immediately had a mechanic look at it and was told my car is not drivable until I have a head gasket replacement. I am an avid backpacker, and could have been stranded in the middle of nowhere without cell service for a flaw they know about and should remediate.
Additional Notes:
Ford knows about a manufacturing flaw on their engine. I have a coolant leak that caused white smoke to come out of my exhaust while I warm up my car in the garage. I immediately had a mechanic look at it and was told my car is not drivable until I have a head gasket replacement. I am an avid backpacker, and could have been stranded in the middle of nowhere without cell service for a flaw they know about and should remediate.
Mfg Campaign: 11666579
Recall Date: Jun 12, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing rough starts. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an Auto Parts Store and was diagnosed with a misfire coming from the engine. The vehicle was taken to the dealer, where it was diagnosed and determined that the head gasket was leaking, causing coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was out of warranty. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing rough starts. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an Auto Parts Store and was diagnosed with a misfire coming from the engine. The vehicle was taken to the dealer, where it was diagnosed and determined that the head gasket was leaking, causing coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was out of warranty. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing rough starts. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an Auto Parts Store and was diagnosed with a misfire coming from the engine. The vehicle was taken to the dealer, where it was diagnosed and determined that the head gasket was leaking, causing coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was out of warranty. The failure mileage was approximately 41,000.
Mfg Campaign: 11666361
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
When driving the vehicle it suddenly lost all acceleration power. I coasted to side of road and opened hood to determine the vehicle was on fire from rear of engine bay. I then proceeded to offload what I was able from behind the vehicle of my tools for my job. There was no over heat warning or other indicators of any major issues with the vehicle prior to the fire.
Corrective Action:
When driving the vehicle it suddenly lost all acceleration power. I coasted to side of road and opened hood to determine the vehicle was on fire from rear of engine bay. I then proceeded to offload what I was able from behind the vehicle of my tools for my job. There was no over heat warning or other indicators of any major issues with the vehicle prior to the fire.
Additional Notes:
When driving the vehicle it suddenly lost all acceleration power. I coasted to side of road and opened hood to determine the vehicle was on fire from rear of engine bay. I then proceeded to offload what I was able from behind the vehicle of my tools for my job. There was no over heat warning or other indicators of any major issues with the vehicle prior to the fire.
Mfg Campaign: 11666420
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving the vehicle it suddenly lost all acceleration power. I coasted to side of road and opened hood to determine the vehicle was on fire from rear of engine bay. I then proceeded to offload what I was able from behind the vehicle of my tools for my job. There was no over heat warning or other indicators of any major issues with the vehicle prior to the fire.
Corrective Action:
When driving the vehicle it suddenly lost all acceleration power. I coasted to side of road and opened hood to determine the vehicle was on fire from rear of engine bay. I then proceeded to offload what I was able from behind the vehicle of my tools for my job. There was no over heat warning or other indicators of any major issues with the vehicle prior to the fire.
Additional Notes:
When driving the vehicle it suddenly lost all acceleration power. I coasted to side of road and opened hood to determine the vehicle was on fire from rear of engine bay. I then proceeded to offload what I was able from behind the vehicle of my tools for my job. There was no over heat warning or other indicators of any major issues with the vehicle prior to the fire.
Mfg Campaign: 11666420
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine began misfiring while driving, and received a check engine light. Brought to a mechanic, who confirmed that coolant had begun leaking into the engine cylinder, consistent with Ford TSB 22-2229. Total engine replacement recommended, but Ford refuses to cover the replacement under warranty, or recall. Vehicle is no longer safely operable.
Corrective Action:
Engine began misfiring while driving, and received a check engine light. Brought to a mechanic, who confirmed that coolant had begun leaking into the engine cylinder, consistent with Ford TSB 22-2229. Total engine replacement recommended, but Ford refuses to cover the replacement under warranty, or recall. Vehicle is no longer safely operable.
Additional Notes:
Engine began misfiring while driving, and received a check engine light. Brought to a mechanic, who confirmed that coolant had begun leaking into the engine cylinder, consistent with Ford TSB 22-2229. Total engine replacement recommended, but Ford refuses to cover the replacement under warranty, or recall. Vehicle is no longer safely operable.
Mfg Campaign: 11666434
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the liftgate switch failed to function as intended. The contact stated that the liftgate switch was activated to unlatch and open the liftgate; however, the liftgate failed to open as intended. The contact stated the failure was initially intermittent but became a persistent failure. The liftgate had since become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, the contact was informed that a diagnostic test fee would be charged to determine the cause of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the liftgate switch failed to function as intended. The contact stated that the liftgate switch was activated to unlatch and open the liftgate; however, the liftgate failed to open as intended. The contact stated the failure was initially intermittent but became a persistent failure. The liftgate had since become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, the contact was informed that a diagnostic test fee would be charged to determine the cause of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the liftgate switch failed to function as intended. The contact stated that the liftgate switch was activated to unlatch and open the liftgate; however, the liftgate failed to open as intended. The contact stated the failure was initially intermittent but became a persistent failure. The liftgate had since become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, the contact was informed that a diagnostic test fee would be charged to determine the cause of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
Mfg Campaign: 11666054
Recall Date: Jun 10, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 87,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 87,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 87,000.
Mfg Campaign: 11666065
Recall Date: Jun 10, 2025
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