Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My car had less than 143,000 miles on it and started shuddering going down the highway. I was able to get pulled over and have taken it to a mechanic shop and they diagnosed it as a bad transmission. With metal shavings in the fluid. They also said they had another escape there with exactly the same issue. As well as I have seen that there are now class actions going on for this issue. And that Ford was aware of the issue as a consumer I feel this should not be allowed
Corrective Action:
My car had less than 143,000 miles on it and started shuddering going down the highway. I was able to get pulled over and have taken it to a mechanic shop and they diagnosed it as a bad transmission. With metal shavings in the fluid. They also said they had another escape there with exactly the same issue. As well as I have seen that there are now class actions going on for this issue. And that Ford was aware of the issue as a consumer I feel this should not be allowed
Additional Notes:
My car had less than 143,000 miles on it and started shuddering going down the highway. I was able to get pulled over and have taken it to a mechanic shop and they diagnosed it as a bad transmission. With metal shavings in the fluid. They also said they had another escape there with exactly the same issue. As well as I have seen that there are now class actions going on for this issue. And that Ford was aware of the issue as a consumer I feel this should not be allowed
Mfg Campaign: 11656055
Recall Date: Apr 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's mother owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19B37 (Powertrain Control Module Reprograming); however, the vehicle was not included. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 80,000.
Corrective Action:
The contact's mother owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19B37 (Powertrain Control Module Reprograming); however, the vehicle was not included. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 80,000.
Additional Notes:
The contact's mother owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19B37 (Powertrain Control Module Reprograming); however, the vehicle was not included. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 80,000.
Mfg Campaign: 11656080
Recall Date: Apr 22, 2025
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact's mother owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19B37 (Powertrain Control Module Reprograming); however, the vehicle was not included. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 80,000.
Corrective Action:
The contact's mother owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19B37 (Powertrain Control Module Reprograming); however, the vehicle was not included. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 80,000.
Additional Notes:
The contact's mother owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19B37 (Powertrain Control Module Reprograming); however, the vehicle was not included. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the Customer Satisfaction Program. The failure mileage was approximately 80,000.
Mfg Campaign: 11656080
Recall Date: Apr 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine is unsafe to drive. Paid over $1400 in repairs just to find out the engine is a faulty engine. Engine failed due to coolant intrusion. Vehicle is not safe to drive. Veh has less than 100k miles. Happened randomly car engine shakes violently and sputters.
Corrective Action:
Engine is unsafe to drive. Paid over $1400 in repairs just to find out the engine is a faulty engine. Engine failed due to coolant intrusion. Vehicle is not safe to drive. Veh has less than 100k miles. Happened randomly car engine shakes violently and sputters.
Additional Notes:
Engine is unsafe to drive. Paid over $1400 in repairs just to find out the engine is a faulty engine. Engine failed due to coolant intrusion. Vehicle is not safe to drive. Veh has less than 100k miles. Happened randomly car engine shakes violently and sputters.
Mfg Campaign: 11656203
Recall Date: Apr 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My short block engine failed in the middle of pulling out onto a 4 lane roadway while my two children were in the vehicle. We were almost hit from behind as I lost power while entering the roadway. The vehicle was taken to and diagnosed by a Ford dealership as needing a short block and full engine rebuild. There was no warning or problems before the failure. My vehicle has 23,000 miles on it and is currently waiting for repairs at an independent shop because I cannot afford another new vehicle at this time.
Corrective Action:
My short block engine failed in the middle of pulling out onto a 4 lane roadway while my two children were in the vehicle. We were almost hit from behind as I lost power while entering the roadway. The vehicle was taken to and diagnosed by a Ford dealership as needing a short block and full engine rebuild. There was no warning or problems before the failure. My vehicle has 23,000 miles on it and is currently waiting for repairs at an independent shop because I cannot afford another new vehicle at this time.
Additional Notes:
My short block engine failed in the middle of pulling out onto a 4 lane roadway while my two children were in the vehicle. We were almost hit from behind as I lost power while entering the roadway. The vehicle was taken to and diagnosed by a Ford dealership as needing a short block and full engine rebuild. There was no warning or problems before the failure. My vehicle has 23,000 miles on it and is currently waiting for repairs at an independent shop because I cannot afford another new vehicle at this time.
Mfg Campaign: 11655917
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My short block engine failed in the middle of pulling out onto a 4 lane roadway while my two children were in the vehicle. We were almost hit from behind as I lost power while entering the roadway. The vehicle was taken to and diagnosed by a Ford dealership as needing a short block and full engine rebuild. There was no warning or problems before the failure. My vehicle has 23,000 miles on it and is currently waiting for repairs at an independent shop because I cannot afford another new vehicle at this time.
Corrective Action:
My short block engine failed in the middle of pulling out onto a 4 lane roadway while my two children were in the vehicle. We were almost hit from behind as I lost power while entering the roadway. The vehicle was taken to and diagnosed by a Ford dealership as needing a short block and full engine rebuild. There was no warning or problems before the failure. My vehicle has 23,000 miles on it and is currently waiting for repairs at an independent shop because I cannot afford another new vehicle at this time.
Additional Notes:
My short block engine failed in the middle of pulling out onto a 4 lane roadway while my two children were in the vehicle. We were almost hit from behind as I lost power while entering the roadway. The vehicle was taken to and diagnosed by a Ford dealership as needing a short block and full engine rebuild. There was no warning or problems before the failure. My vehicle has 23,000 miles on it and is currently waiting for repairs at an independent shop because I cannot afford another new vehicle at this time.
Mfg Campaign: 11655917
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHSTA Hotline for assistance. The approximate failure mileage was 68,351.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHSTA Hotline for assistance. The approximate failure mileage was 68,351.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHSTA Hotline for assistance. The approximate failure mileage was 68,351.
Mfg Campaign: 11655922
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the vehicle shuddered. The Check Engine, Transmission, and Battery, along with several other unknown warning lights were illuminated; the "Service Engine Soon" and "Power Train Malfunction" messages were displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the vehicle shuddered. The Check Engine, Transmission, and Battery, along with several other unknown warning lights were illuminated; the "Service Engine Soon" and "Power Train Malfunction" messages were displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the vehicle shuddered. The Check Engine, Transmission, and Battery, along with several other unknown warning lights were illuminated; the "Service Engine Soon" and "Power Train Malfunction" messages were displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11655924
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaking into cylinder head and causing misfire in ignition coil 4. Car is using mass amounts of coolant but no leak. Codes are reading misfire in 4th ignition coil as out lined in the following: TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 06-Apr-2019 19-2139. Yes it's available on request. The car would studder while running in traffic causing people to stop short or significant risk of being rear ended because the car would not excelerate as built too. No. Vehicle has not been inspected by manufacturer, police etc. It has been confirmed by an independent service person. MiL light came on. In March and coil 4 closest to the cylinder was replaced. The problem resurfaced April 19th 2025 and it was looked at again. Once again coil 4 was misfiring again and the plugs were looked at again and they were corroded with coolant even though they had just been replaced March 2nd. This is a known issue with Ford they are well aware and choose to do nothing even though there is a specifically detailed TSB 19-2139 detailing the very issue that is going on with my car.
Corrective Action:
Coolant leaking into cylinder head and causing misfire in ignition coil 4. Car is using mass amounts of coolant but no leak. Codes are reading misfire in 4th ignition coil as out lined in the following: TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 06-Apr-2019 19-2139. Yes it's available on request. The car would studder while running in traffic causing people to stop short or significant risk of being rear ended because the car would not excelerate as built too. No. Vehicle has not been inspected by manufacturer, police etc. It has been confirmed by an independent service person. MiL light came on. In March and coil 4 closest to the cylinder was replaced. The problem resurfaced April 19th 2025 and it was looked at again. Once again coil 4 was misfiring again and the plugs were looked at again and they were corroded with coolant even though they had just been replaced March 2nd. This is a known issue with Ford they are well aware and choose to do nothing even though there is a specifically detailed TSB 19-2139 detailing the very issue that is going on with my car.
Additional Notes:
Coolant leaking into cylinder head and causing misfire in ignition coil 4. Car is using mass amounts of coolant but no leak. Codes are reading misfire in 4th ignition coil as out lined in the following: TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 06-Apr-2019 19-2139. Yes it's available on request. The car would studder while running in traffic causing people to stop short or significant risk of being rear ended because the car would not excelerate as built too. No. Vehicle has not been inspected by manufacturer, police etc. It has been confirmed by an independent service person. MiL light came on. In March and coil 4 closest to the cylinder was replaced. The problem resurfaced April 19th 2025 and it was looked at again. Once again coil 4 was misfiring again and the plugs were looked at again and they were corroded with coolant even though they had just been replaced March 2nd. This is a known issue with Ford they are well aware and choose to do nothing even though there is a specifically detailed TSB 19-2139 detailing the very issue that is going on with my car.
Mfg Campaign: 11655722
Recall Date: Apr 20, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 50 MPH, the transmission became inoperable. There were no warning lights illuminated. The contact stated that the transmission shifted hard while changing gear and the transmission was also slipping. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The vehicle was repaired. On a separate occasion, the contact stated that the vehicle was taken for maintenance, and the contact was informed that one of the cylinders was stuck. The vehicle was diagnosed with head gasket failure due to coolant intrusion. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,500.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 50 MPH, the transmission became inoperable. There were no warning lights illuminated. The contact stated that the transmission shifted hard while changing gear and the transmission was also slipping. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The vehicle was repaired. On a separate occasion, the contact stated that the vehicle was taken for maintenance, and the contact was informed that one of the cylinders was stuck. The vehicle was diagnosed with head gasket failure due to coolant intrusion. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,500.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 50 MPH, the transmission became inoperable. There were no warning lights illuminated. The contact stated that the transmission shifted hard while changing gear and the transmission was also slipping. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The vehicle was repaired. On a separate occasion, the contact stated that the vehicle was taken for maintenance, and the contact was informed that one of the cylinders was stuck. The vehicle was diagnosed with head gasket failure due to coolant intrusion. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,500.
Mfg Campaign: 11655503
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 50 MPH, the transmission became inoperable. There were no warning lights illuminated. The contact stated that the transmission shifted hard while changing gear and the transmission was also slipping. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The vehicle was repaired. On a separate occasion, the contact stated that the vehicle was taken for maintenance, and the contact was informed that one of the cylinders was stuck. The vehicle was diagnosed with head gasket failure due to coolant intrusion. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,500.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 50 MPH, the transmission became inoperable. There were no warning lights illuminated. The contact stated that the transmission shifted hard while changing gear and the transmission was also slipping. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The vehicle was repaired. On a separate occasion, the contact stated that the vehicle was taken for maintenance, and the contact was informed that one of the cylinders was stuck. The vehicle was diagnosed with head gasket failure due to coolant intrusion. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,500.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 50 MPH, the transmission became inoperable. There were no warning lights illuminated. The contact stated that the transmission shifted hard while changing gear and the transmission was also slipping. The vehicle was taken to a dealer where it was diagnosed with transmission failure. The vehicle was repaired. On a separate occasion, the contact stated that the vehicle was taken for maintenance, and the contact was informed that one of the cylinders was stuck. The vehicle was diagnosed with head gasket failure due to coolant intrusion. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 86,500.
Mfg Campaign: 11655503
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2018 ford escape , purchased brand new. . check engine light went on .was on. brought to mechanic; coolant level was low . Engine was misfiring. Reason for check engine light. Discovered one spark plug stuck and corroded. Discovered the reason that coolant was empty. It leaked into the engine. Mechanic says it is a closed system so it cannot be readily discovered. said coolant leaked into the engine . now need new engine. mechanic said this is a design flaw of ford and that many other ford escape owners have the same issue. I paid off my car. I was quoted over 7k to replace the engine. Miles are low on this vehicle. This is unconscionable that Ford has not issued a recall regarding this issue when it appears so many ford owners are having the exact same issue and all are told to pay for a new engine
Corrective Action:
2018 ford escape , purchased brand new. . check engine light went on .was on. brought to mechanic; coolant level was low . Engine was misfiring. Reason for check engine light. Discovered one spark plug stuck and corroded. Discovered the reason that coolant was empty. It leaked into the engine. Mechanic says it is a closed system so it cannot be readily discovered. said coolant leaked into the engine . now need new engine. mechanic said this is a design flaw of ford and that many other ford escape owners have the same issue. I paid off my car. I was quoted over 7k to replace the engine. Miles are low on this vehicle. This is unconscionable that Ford has not issued a recall regarding this issue when it appears so many ford owners are having the exact same issue and all are told to pay for a new engine
Additional Notes:
2018 ford escape , purchased brand new. . check engine light went on .was on. brought to mechanic; coolant level was low . Engine was misfiring. Reason for check engine light. Discovered one spark plug stuck and corroded. Discovered the reason that coolant was empty. It leaked into the engine. Mechanic says it is a closed system so it cannot be readily discovered. said coolant leaked into the engine . now need new engine. mechanic said this is a design flaw of ford and that many other ford escape owners have the same issue. I paid off my car. I was quoted over 7k to replace the engine. Miles are low on this vehicle. This is unconscionable that Ford has not issued a recall regarding this issue when it appears so many ford owners are having the exact same issue and all are told to pay for a new engine
Mfg Campaign: 11655561
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinder and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer. The dealer was made aware of the failure. The vehicle was taken to the dealer and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The contact provided financial assistance towards the cost of the repair. In addition, the contact was informed that the vehicle was above the mileage limitations, and the Extended Warranty coverage could not be applied. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinder and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer. The dealer was made aware of the failure. The vehicle was taken to the dealer and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The contact provided financial assistance towards the cost of the repair. In addition, the contact was informed that the vehicle was above the mileage limitations, and the Extended Warranty coverage could not be applied. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinder and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer. The dealer was made aware of the failure. The vehicle was taken to the dealer and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The contact provided financial assistance towards the cost of the repair. In addition, the contact was informed that the vehicle was above the mileage limitations, and the Extended Warranty coverage could not be applied. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.
Mfg Campaign: 11655259
Recall Date: Apr 17, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, with the message "Service Vehicle Now" displayed. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that there was coolant intrusion into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 59,900.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, with the message "Service Vehicle Now" displayed. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that there was coolant intrusion into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 59,900.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, with the message "Service Vehicle Now" displayed. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that there was coolant intrusion into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 59,900.
Mfg Campaign: 11654934
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 75 MPH, he observed liquid moving and the message "Engine overheating" was displayed. The check engine warning light was illuminated. The vehicle was steered to the side of the road, turned off, and the hood was opened, and the engine was inspected. The contact stated there was no visible failure with the vehicle, and the vehicle was restarted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 75 MPH, he observed liquid moving and the message "Engine overheating" was displayed. The check engine warning light was illuminated. The vehicle was steered to the side of the road, turned off, and the hood was opened, and the engine was inspected. The contact stated there was no visible failure with the vehicle, and the vehicle was restarted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 75 MPH, he observed liquid moving and the message "Engine overheating" was displayed. The check engine warning light was illuminated. The vehicle was steered to the side of the road, turned off, and the hood was opened, and the engine was inspected. The contact stated there was no visible failure with the vehicle, and the vehicle was restarted. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,000.
Mfg Campaign: 11655042
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact called for a friend who owns a 2018 Ford Escape. While the contact's friend was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while the vehicle was driven uphill. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was being repaired. The contact was informed that the parts were on backorder. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.
Corrective Action:
The contact called for a friend who owns a 2018 Ford Escape. While the contact's friend was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while the vehicle was driven uphill. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was being repaired. The contact was informed that the parts were on backorder. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.
Additional Notes:
The contact called for a friend who owns a 2018 Ford Escape. While the contact's friend was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while the vehicle was driven uphill. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was being repaired. The contact was informed that the parts were on backorder. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.
Mfg Campaign: 11655081
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
After removing the lugnuts so many times, they no longer stay tighten. Eventually, the bolts will wear out causing your nuts to continuously come loose. I got new tires not even 2 weeks ago and ever since, they won't stay tightened. One of them won't tighten at all, it's striped out. This is not normal wear and tear. I didn't start experiencing issues with it until I had my tires removed 6 times in less than 6 months for suspension repairs, new tires, and regular maintenance. This isn't even this first I'm hearing of this issue with this same car. I've had several mechanics ask me if I've ran into the issue yet since it's so common. This on top of the 6f35 transmission failures in this car (amd other things) these things aren't safe to drive.
Corrective Action:
After removing the lugnuts so many times, they no longer stay tighten. Eventually, the bolts will wear out causing your nuts to continuously come loose. I got new tires not even 2 weeks ago and ever since, they won't stay tightened. One of them won't tighten at all, it's striped out. This is not normal wear and tear. I didn't start experiencing issues with it until I had my tires removed 6 times in less than 6 months for suspension repairs, new tires, and regular maintenance. This isn't even this first I'm hearing of this issue with this same car. I've had several mechanics ask me if I've ran into the issue yet since it's so common. This on top of the 6f35 transmission failures in this car (amd other things) these things aren't safe to drive.
Additional Notes:
After removing the lugnuts so many times, they no longer stay tighten. Eventually, the bolts will wear out causing your nuts to continuously come loose. I got new tires not even 2 weeks ago and ever since, they won't stay tightened. One of them won't tighten at all, it's striped out. This is not normal wear and tear. I didn't start experiencing issues with it until I had my tires removed 6 times in less than 6 months for suspension repairs, new tires, and regular maintenance. This isn't even this first I'm hearing of this issue with this same car. I've had several mechanics ask me if I've ran into the issue yet since it's so common. This on top of the 6f35 transmission failures in this car (amd other things) these things aren't safe to drive.
Mfg Campaign: 11655112
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving on a main road at 45 MPH, the temperature gauge indicated that the engine was overheating. No warning lights were illuminated. The contact pulled over to the side of the road to inspect the vehicle under the hood and discovered that the engine oil was low and appeared to be mixed with water. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving on a main road at 45 MPH, the temperature gauge indicated that the engine was overheating. No warning lights were illuminated. The contact pulled over to the side of the road to inspect the vehicle under the hood and discovered that the engine oil was low and appeared to be mixed with water. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving on a main road at 45 MPH, the temperature gauge indicated that the engine was overheating. No warning lights were illuminated. The contact pulled over to the side of the road to inspect the vehicle under the hood and discovered that the engine oil was low and appeared to be mixed with water. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.
Mfg Campaign: 11654829
Recall Date: Apr 15, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was being serviced at the dealer, the contact was informed that there was coolant intrusion into the cylinder and spark plugs. There was no warning light illuminated. The dealer related the failure to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was 87,119.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was being serviced at the dealer, the contact was informed that there was coolant intrusion into the cylinder and spark plugs. There was no warning light illuminated. The dealer related the failure to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was 87,119.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was being serviced at the dealer, the contact was informed that there was coolant intrusion into the cylinder and spark plugs. There was no warning light illuminated. The dealer related the failure to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was 87,119.
Mfg Campaign: 11654440
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the vehicle failed to accelerate as needed while driving at various speeds. The RPM failed to immediately lower when the accelerator pedal was released. The failure was intermittent. The contact stated that while driving approximately 65 MPH and releasing and depressing the accelerator pedal off an exit to the right, the vehicle failed to respond as needed. The vehicle was pulled into a nearby parking lot and parked. The “Transmission Fault – Service” warning light was illuminated. The vehicle was towed to the dealer, who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the vehicle failed to accelerate as needed while driving at various speeds. The RPM failed to immediately lower when the accelerator pedal was released. The failure was intermittent. The contact stated that while driving approximately 65 MPH and releasing and depressing the accelerator pedal off an exit to the right, the vehicle failed to respond as needed. The vehicle was pulled into a nearby parking lot and parked. The “Transmission Fault – Service” warning light was illuminated. The vehicle was towed to the dealer, who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the vehicle failed to accelerate as needed while driving at various speeds. The RPM failed to immediately lower when the accelerator pedal was released. The failure was intermittent. The contact stated that while driving approximately 65 MPH and releasing and depressing the accelerator pedal off an exit to the right, the vehicle failed to respond as needed. The vehicle was pulled into a nearby parking lot and parked. The “Transmission Fault – Service” warning light was illuminated. The vehicle was towed to the dealer, who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 86,000.
Mfg Campaign: 11654476
Recall Date: Apr 14, 2025
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Valencia, CA • 36 yrs
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