Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving 60 MPH, the message “Engine Overheating" was displayed on the instrument panel. The contact pulled over to the side of the road, turned off the vehicle, and waited for the engine to cool down. The contact checked the coolant reservoir, and the coolant reservoir was empty. The contact arrived at the residence and checked the coolant reservoir, and the coolant reservoir was half empty. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure of Ford Campaign Number: 21N12. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 53,926.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving 60 MPH, the message “Engine Overheating" was displayed on the instrument panel. The contact pulled over to the side of the road, turned off the vehicle, and waited for the engine to cool down. The contact checked the coolant reservoir, and the coolant reservoir was empty. The contact arrived at the residence and checked the coolant reservoir, and the coolant reservoir was half empty. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure of Ford Campaign Number: 21N12. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 53,926.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving 60 MPH, the message “Engine Overheating" was displayed on the instrument panel. The contact pulled over to the side of the road, turned off the vehicle, and waited for the engine to cool down. The contact checked the coolant reservoir, and the coolant reservoir was empty. The contact arrived at the residence and checked the coolant reservoir, and the coolant reservoir was half empty. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure of Ford Campaign Number: 21N12. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 53,926.
Mfg Campaign: 11654526
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the message "High Engine Temperature" was displayed. The vehicle was taken to the local dealer who diagnosed that there was coolant mixed into the engine oil, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 106,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the message "High Engine Temperature" was displayed. The vehicle was taken to the local dealer who diagnosed that there was coolant mixed into the engine oil, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 106,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the message "High Engine Temperature" was displayed. The vehicle was taken to the local dealer who diagnosed that there was coolant mixed into the engine oil, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 106,000.
Mfg Campaign: 11654562
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion, need new engine
Corrective Action:
Coolant intrusion, need new engine
Additional Notes:
Coolant intrusion, need new engine
Mfg Campaign: 11654011
Recall Date: Apr 11, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while the contact's wife was driving at an undisclosed speed, the engine overheated warning light illuminated, and the vehicle stalled. The contact's wife drove the vehicle to the shoulder of the road. The vehicle lost motive power. The vehicle was restarted, however, the vehicle failed to start as intended. The vehicle was towed to an independent mechanic, where it was diagnosed with a failed coolant pump. The contact was informed that the coolant pump needed to be replaced. The vehicle was repaired. The contact stated that a few days later, the contact's wife checked the coolant level and determined the coolant reservoir was empty. The contact's wife refilled the coolant reservoir, however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where it was diagnosed with a coolant leak in cylinder one and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed of an unknown recall repair which had a similar failure description, however, the VIN was not associated with the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while the contact's wife was driving at an undisclosed speed, the engine overheated warning light illuminated, and the vehicle stalled. The contact's wife drove the vehicle to the shoulder of the road. The vehicle lost motive power. The vehicle was restarted, however, the vehicle failed to start as intended. The vehicle was towed to an independent mechanic, where it was diagnosed with a failed coolant pump. The contact was informed that the coolant pump needed to be replaced. The vehicle was repaired. The contact stated that a few days later, the contact's wife checked the coolant level and determined the coolant reservoir was empty. The contact's wife refilled the coolant reservoir, however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where it was diagnosed with a coolant leak in cylinder one and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed of an unknown recall repair which had a similar failure description, however, the VIN was not associated with the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while the contact's wife was driving at an undisclosed speed, the engine overheated warning light illuminated, and the vehicle stalled. The contact's wife drove the vehicle to the shoulder of the road. The vehicle lost motive power. The vehicle was restarted, however, the vehicle failed to start as intended. The vehicle was towed to an independent mechanic, where it was diagnosed with a failed coolant pump. The contact was informed that the coolant pump needed to be replaced. The vehicle was repaired. The contact stated that a few days later, the contact's wife checked the coolant level and determined the coolant reservoir was empty. The contact's wife refilled the coolant reservoir, however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where it was diagnosed with a coolant leak in cylinder one and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed of an unknown recall repair which had a similar failure description, however, the VIN was not associated with the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000. The VIN was unavailable.
Mfg Campaign: 11654114
Recall Date: Apr 11, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine is losing coolant. 2018 Ford Escape with 64000 miles on it. Was recalled by Ford, however our VIN was not included. This is not right, some people are getting help getting it fixed and we cannot. Coolant intrusion.
Corrective Action:
Engine is losing coolant. 2018 Ford Escape with 64000 miles on it. Was recalled by Ford, however our VIN was not included. This is not right, some people are getting help getting it fixed and we cannot. Coolant intrusion.
Additional Notes:
Engine is losing coolant. 2018 Ford Escape with 64000 miles on it. Was recalled by Ford, however our VIN was not included. This is not right, some people are getting help getting it fixed and we cannot. Coolant intrusion.
Mfg Campaign: 11654124
Recall Date: Apr 11, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On March 27th 2025 I had engine light come on. I went to valvoline and received a diagnostic test. The test said misfire cylinder 1. I called Ford dealership in two counties and was told they can't see me for a month. I went to pep boys and they replace my spark plugs. Next day engine light and a fault service now came on. I was able to get into gmc who said they found the problem on April 4th. By April 7th again all lights on for service. Pep boys said they could see me by the 10th and Ford dealership by the 30th of April. By the time I made it to pep boys, the head gasket head is beyond repairs and now I need a new engine. All escapes no matter what the mileage should have been recalled. But they didn't and now I have to get a new engine.
Corrective Action:
On March 27th 2025 I had engine light come on. I went to valvoline and received a diagnostic test. The test said misfire cylinder 1. I called Ford dealership in two counties and was told they can't see me for a month. I went to pep boys and they replace my spark plugs. Next day engine light and a fault service now came on. I was able to get into gmc who said they found the problem on April 4th. By April 7th again all lights on for service. Pep boys said they could see me by the 10th and Ford dealership by the 30th of April. By the time I made it to pep boys, the head gasket head is beyond repairs and now I need a new engine. All escapes no matter what the mileage should have been recalled. But they didn't and now I have to get a new engine.
Additional Notes:
On March 27th 2025 I had engine light come on. I went to valvoline and received a diagnostic test. The test said misfire cylinder 1. I called Ford dealership in two counties and was told they can't see me for a month. I went to pep boys and they replace my spark plugs. Next day engine light and a fault service now came on. I was able to get into gmc who said they found the problem on April 4th. By April 7th again all lights on for service. Pep boys said they could see me by the 10th and Ford dealership by the 30th of April. By the time I made it to pep boys, the head gasket head is beyond repairs and now I need a new engine. All escapes no matter what the mileage should have been recalled. But they didn't and now I have to get a new engine.
Mfg Campaign: 11654180
Recall Date: Apr 11, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11653822
Recall Date: Apr 10, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving at various speeds, the vehicle shuddered abnormally. An unknown warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with low anti-freeze, several cracked cylinder gaskets, coolant intrusion, and in need of an engine replacement due to cylinder #3 misfire. The local dealer was contacted; however, the VIN was not associated with any recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving at various speeds, the vehicle shuddered abnormally. An unknown warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with low anti-freeze, several cracked cylinder gaskets, coolant intrusion, and in need of an engine replacement due to cylinder #3 misfire. The local dealer was contacted; however, the VIN was not associated with any recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving at various speeds, the vehicle shuddered abnormally. An unknown warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with low anti-freeze, several cracked cylinder gaskets, coolant intrusion, and in need of an engine replacement due to cylinder #3 misfire. The local dealer was contacted; however, the VIN was not associated with any recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11653827
Recall Date: Apr 10, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving at various speeds, the vehicle shuddered abnormally. An unknown warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with low anti-freeze, several cracked cylinder gaskets, coolant intrusion, and in need of an engine replacement due to cylinder #3 misfire. The local dealer was contacted; however, the VIN was not associated with any recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving at various speeds, the vehicle shuddered abnormally. An unknown warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with low anti-freeze, several cracked cylinder gaskets, coolant intrusion, and in need of an engine replacement due to cylinder #3 misfire. The local dealer was contacted; however, the VIN was not associated with any recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that occasionally while driving at various speeds, the vehicle shuddered abnormally. An unknown warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with low anti-freeze, several cracked cylinder gaskets, coolant intrusion, and in need of an engine replacement due to cylinder #3 misfire. The local dealer was contacted; however, the VIN was not associated with any recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11653827
Recall Date: Apr 10, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was started and running, the vehicle shuddered, with the check engine warning light illuminated. The vehicle was taken to Auto Zone, where a handheld diagnostic scanner indicated that there was a misfire in cylinder #4. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was started and running, the vehicle shuddered, with the check engine warning light illuminated. The vehicle was taken to Auto Zone, where a handheld diagnostic scanner indicated that there was a misfire in cylinder #4. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was started and running, the vehicle shuddered, with the check engine warning light illuminated. The vehicle was taken to Auto Zone, where a handheld diagnostic scanner indicated that there was a misfire in cylinder #4. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11653901
Recall Date: Apr 10, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaking into engine. Engine failure
Corrective Action:
Coolant leaking into engine. Engine failure
Additional Notes:
Coolant leaking into engine. Engine failure
Mfg Campaign: 11653915
Recall Date: Apr 10, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased my 2018 Ford Escape Ecoboost in June 2024 with 64K miles. Two weeks later the engine light came on with the code for misfire in cylinder 1. I brought it back to the dealer which they cleared it stating it was old history that needed to be cleared. In October the same code came on and the spark plugs and coil was replaced. Then in January the engine light came on with the same code then when would go off right before I’d bring it in. I was told that it was a common occurrence with the car (light going on and off) it began again end of March, on for a few days then off. I took it in on April 9th and they told me it was a complaint leak into the cylinder 1 and needs a long block replacement which will cost $9600.00 over half the cost of the vehicle. The vehicle has 76k miles. I was told there’s class action lawsuits about this issue. My mom has the same vehicle and it also happened to her right before her warranty went out at 56k miles and the engine was replaced.
Corrective Action:
I purchased my 2018 Ford Escape Ecoboost in June 2024 with 64K miles. Two weeks later the engine light came on with the code for misfire in cylinder 1. I brought it back to the dealer which they cleared it stating it was old history that needed to be cleared. In October the same code came on and the spark plugs and coil was replaced. Then in January the engine light came on with the same code then when would go off right before I’d bring it in. I was told that it was a common occurrence with the car (light going on and off) it began again end of March, on for a few days then off. I took it in on April 9th and they told me it was a complaint leak into the cylinder 1 and needs a long block replacement which will cost $9600.00 over half the cost of the vehicle. The vehicle has 76k miles. I was told there’s class action lawsuits about this issue. My mom has the same vehicle and it also happened to her right before her warranty went out at 56k miles and the engine was replaced.
Additional Notes:
I purchased my 2018 Ford Escape Ecoboost in June 2024 with 64K miles. Two weeks later the engine light came on with the code for misfire in cylinder 1. I brought it back to the dealer which they cleared it stating it was old history that needed to be cleared. In October the same code came on and the spark plugs and coil was replaced. Then in January the engine light came on with the same code then when would go off right before I’d bring it in. I was told that it was a common occurrence with the car (light going on and off) it began again end of March, on for a few days then off. I took it in on April 9th and they told me it was a complaint leak into the cylinder 1 and needs a long block replacement which will cost $9600.00 over half the cost of the vehicle. The vehicle has 76k miles. I was told there’s class action lawsuits about this issue. My mom has the same vehicle and it also happened to her right before her warranty went out at 56k miles and the engine was replaced.
Mfg Campaign: 11653998
Recall Date: Apr 10, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine block was replaced twice, the transmission was replaced twice, and the front axle was replaced; however, the failure persisted. The vehicle was taken to the dealer it was purchased from, Steven's Jersey City Ford (740 NJ-440, Jersey City, NJ 07304), and the engine block was replaced a third time; however, the failure persisted. The contact stated that while one of the dealers was in the process of replacing the engine, the dealer informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine block was replaced twice, the transmission was replaced twice, and the front axle was replaced; however, the failure persisted. The vehicle was taken to the dealer it was purchased from, Steven's Jersey City Ford (740 NJ-440, Jersey City, NJ 07304), and the engine block was replaced a third time; however, the failure persisted. The contact stated that while one of the dealers was in the process of replacing the engine, the dealer informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine block was replaced twice, the transmission was replaced twice, and the front axle was replaced; however, the failure persisted. The vehicle was taken to the dealer it was purchased from, Steven's Jersey City Ford (740 NJ-440, Jersey City, NJ 07304), and the engine block was replaced a third time; however, the failure persisted. The contact stated that while one of the dealers was in the process of replacing the engine, the dealer informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 15,000.
Mfg Campaign: 11653498
Recall Date: Apr 8, 2025
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine block was replaced twice, the transmission was replaced twice, and the front axle was replaced; however, the failure persisted. The vehicle was taken to the dealer it was purchased from, Steven's Jersey City Ford (740 NJ-440, Jersey City, NJ 07304), and the engine block was replaced a third time; however, the failure persisted. The contact stated that while one of the dealers was in the process of replacing the engine, the dealer informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine block was replaced twice, the transmission was replaced twice, and the front axle was replaced; however, the failure persisted. The vehicle was taken to the dealer it was purchased from, Steven's Jersey City Ford (740 NJ-440, Jersey City, NJ 07304), and the engine block was replaced a third time; however, the failure persisted. The contact stated that while one of the dealers was in the process of replacing the engine, the dealer informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine block was replaced twice, the transmission was replaced twice, and the front axle was replaced; however, the failure persisted. The vehicle was taken to the dealer it was purchased from, Steven's Jersey City Ford (740 NJ-440, Jersey City, NJ 07304), and the engine block was replaced a third time; however, the failure persisted. The contact stated that while one of the dealers was in the process of replacing the engine, the dealer informed the contact that there were metal shavings inside the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 15,000.
Mfg Campaign: 11653498
Recall Date: Apr 8, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the message "Steering Assist Fault - Seek Service" was displayed , and the steering wheel was difficult to turn. The contact's husband assisted the contact in driving the vehicle to an independent mechanic. The mechanic diagnosed that the electric steering rack had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 15,108.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the message "Steering Assist Fault - Seek Service" was displayed , and the steering wheel was difficult to turn. The contact's husband assisted the contact in driving the vehicle to an independent mechanic. The mechanic diagnosed that the electric steering rack had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 15,108.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the message "Steering Assist Fault - Seek Service" was displayed , and the steering wheel was difficult to turn. The contact's husband assisted the contact in driving the vehicle to an independent mechanic. The mechanic diagnosed that the electric steering rack had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 15,108.
Mfg Campaign: 11653518
Recall Date: Apr 8, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine coolant leaks causing the engine to misfire. Requires a new engine.
Corrective Action:
Engine coolant leaks causing the engine to misfire. Requires a new engine.
Additional Notes:
Engine coolant leaks causing the engine to misfire. Requires a new engine.
Mfg Campaign: 11653546
Recall Date: Apr 8, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while her son was starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs, but the failure recurred. The vehicle was taken to the dealer, who determined that there was radiator fluid leaking into the engine, causing a misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while her son was starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs, but the failure recurred. The vehicle was taken to the dealer, who determined that there was radiator fluid leaking into the engine, causing a misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while her son was starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs, but the failure recurred. The vehicle was taken to the dealer, who determined that there was radiator fluid leaking into the engine, causing a misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,000.
Mfg Campaign: 11653216
Recall Date: Apr 7, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The coolant started leaking and this caused the head gasket to blow
Corrective Action:
The coolant started leaking and this caused the head gasket to blow
Additional Notes:
The coolant started leaking and this caused the head gasket to blow
Mfg Campaign: 11653025
Recall Date: Apr 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
At 63000 miles my car keeps leaking engine coolant. Ford is telling me I need a whole new engine! Never have had an accident. Cannot afford this. Have called Ford customer service. Out of warranty. Was told to report here. Have read that many people who own this car with same model and year have experienced this
Corrective Action:
At 63000 miles my car keeps leaking engine coolant. Ford is telling me I need a whole new engine! Never have had an accident. Cannot afford this. Have called Ford customer service. Out of warranty. Was told to report here. Have read that many people who own this car with same model and year have experienced this
Additional Notes:
At 63000 miles my car keeps leaking engine coolant. Ford is telling me I need a whole new engine! Never have had an accident. Cannot afford this. Have called Ford customer service. Out of warranty. Was told to report here. Have read that many people who own this car with same model and year have experienced this
Mfg Campaign: 11652977
Recall Date: Apr 5, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, there was an engine misfire, and the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the same dealer where it was diagnosed and determined that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and was advised that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 123,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, there was an engine misfire, and the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the same dealer where it was diagnosed and determined that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and was advised that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 123,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, there was an engine misfire, and the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the same dealer where it was diagnosed and determined that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and was advised that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 123,000.
Mfg Campaign: 11652754
Recall Date: Apr 4, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury