Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S10
Recall Date: Mar 10, 2021
Consumer Complaints
539 ComplaintsFord Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LIGHTING ON CONSOLE AND HVAC FLICKER OFF AND ON WHILE DRIVING VEHICLE. DRIVERS SIDE MIRROR MOVES WHEN EXCITING VEHICLE.
Corrective Action:
LIGHTING ON CONSOLE AND HVAC FLICKER OFF AND ON WHILE DRIVING VEHICLE. DRIVERS SIDE MIRROR MOVES WHEN EXCITING VEHICLE.
Additional Notes:
LIGHTING ON CONSOLE AND HVAC FLICKER OFF AND ON WHILE DRIVING VEHICLE. DRIVERS SIDE MIRROR MOVES WHEN EXCITING VEHICLE.
Mfg Campaign: 11309780
Recall Date: Feb 18, 2020
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
WITH LESS THEN 10000 MILES ON THE CAR I HAVE HAD TWO TIRES BLOW SIDE WALLS WHILE DRIVING
Corrective Action:
WITH LESS THEN 10000 MILES ON THE CAR I HAVE HAD TWO TIRES BLOW SIDE WALLS WHILE DRIVING
Additional Notes:
WITH LESS THEN 10000 MILES ON THE CAR I HAVE HAD TWO TIRES BLOW SIDE WALLS WHILE DRIVING
Mfg Campaign: 11308687
Recall Date: Feb 12, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE WERE REAR ENDED FROM A STOPPED POSITION ON THE HIGHWAY. . MY FIANC WAS DRIVING AND SUFFERED WHIPLASH. I WAS IN THE FRONT PASSENGER SEAT AND BROKE MY BACK AND SEPARATED MY PELVIS, REQUIRING SURGERY TO STABILIZE. THE FRONT PASSENGER SEAT IS NOW VERY SQUEAKY. CONCERNED THERE WAS AN ISSUE WITH THE PASSENGER SEAT OR SEATBELT NOT FUNCTIONING PROPERLY, LEADING TO MY INJURIES.
Corrective Action:
WE WERE REAR ENDED FROM A STOPPED POSITION ON THE HIGHWAY. . MY FIANC WAS DRIVING AND SUFFERED WHIPLASH. I WAS IN THE FRONT PASSENGER SEAT AND BROKE MY BACK AND SEPARATED MY PELVIS, REQUIRING SURGERY TO STABILIZE. THE FRONT PASSENGER SEAT IS NOW VERY SQUEAKY. CONCERNED THERE WAS AN ISSUE WITH THE PASSENGER SEAT OR SEATBELT NOT FUNCTIONING PROPERLY, LEADING TO MY INJURIES.
Additional Notes:
WE WERE REAR ENDED FROM A STOPPED POSITION ON THE HIGHWAY. . MY FIANC WAS DRIVING AND SUFFERED WHIPLASH. I WAS IN THE FRONT PASSENGER SEAT AND BROKE MY BACK AND SEPARATED MY PELVIS, REQUIRING SURGERY TO STABILIZE. THE FRONT PASSENGER SEAT IS NOW VERY SQUEAKY. CONCERNED THERE WAS AN ISSUE WITH THE PASSENGER SEAT OR SEATBELT NOT FUNCTIONING PROPERLY, LEADING TO MY INJURIES.
Mfg Campaign: 11308450
Recall Date: Feb 11, 2020
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
WE WERE REAR ENDED FROM A STOPPED POSITION ON THE HIGHWAY. . MY FIANC WAS DRIVING AND SUFFERED WHIPLASH. I WAS IN THE FRONT PASSENGER SEAT AND BROKE MY BACK AND SEPARATED MY PELVIS, REQUIRING SURGERY TO STABILIZE. THE FRONT PASSENGER SEAT IS NOW VERY SQUEAKY. CONCERNED THERE WAS AN ISSUE WITH THE PASSENGER SEAT OR SEATBELT NOT FUNCTIONING PROPERLY, LEADING TO MY INJURIES.
Corrective Action:
WE WERE REAR ENDED FROM A STOPPED POSITION ON THE HIGHWAY. . MY FIANC WAS DRIVING AND SUFFERED WHIPLASH. I WAS IN THE FRONT PASSENGER SEAT AND BROKE MY BACK AND SEPARATED MY PELVIS, REQUIRING SURGERY TO STABILIZE. THE FRONT PASSENGER SEAT IS NOW VERY SQUEAKY. CONCERNED THERE WAS AN ISSUE WITH THE PASSENGER SEAT OR SEATBELT NOT FUNCTIONING PROPERLY, LEADING TO MY INJURIES.
Additional Notes:
WE WERE REAR ENDED FROM A STOPPED POSITION ON THE HIGHWAY. . MY FIANC WAS DRIVING AND SUFFERED WHIPLASH. I WAS IN THE FRONT PASSENGER SEAT AND BROKE MY BACK AND SEPARATED MY PELVIS, REQUIRING SURGERY TO STABILIZE. THE FRONT PASSENGER SEAT IS NOW VERY SQUEAKY. CONCERNED THERE WAS AN ISSUE WITH THE PASSENGER SEAT OR SEATBELT NOT FUNCTIONING PROPERLY, LEADING TO MY INJURIES.
Mfg Campaign: 11308450
Recall Date: Feb 11, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
PURCHASED VEHICLE APRIL 2019. ALMOST IMMEDIATELY HEARD COOLANT GURGLING SOUND COMING FROM ENGINE WHEN ENGINE AUTO TURNED OFF AT STOP LIGHT. I WAS TOLD THAT THIS SOUND WAS NORMAL. JANUARY RECEIVED NOTICE FROM FORD THAT MY VEHICLE NEED PCM REPROGRAMMING. DAY AFTER REPROGRAMMING I BEGAN TO RECEIVE CHECK ENGINE WARNINGS. SOON AFTER THE HEATER WOULD NOT WORK WHEN CAR WAS NOT IN GEAR. TOOK VEHICLE TO DEALER AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED DUE TO COOLANT LEAK IN TO VALVES. DEALER ALSO MENTIONED THAT I HAD LOST ALMOST ALL OF MY COOLANT. NOTE: I NEVER RECEIVED ANY WARNING MESSAGES ABOUT LOW COOLANT LEVEL. I HAVE SINCE DISCOVERED THAT THERE ARE THOUSANDS OF THESE ENGINES THAT HAVE HAD TO BE REPLACED DUE TO THIS ISSUE.
Corrective Action:
PURCHASED VEHICLE APRIL 2019. ALMOST IMMEDIATELY HEARD COOLANT GURGLING SOUND COMING FROM ENGINE WHEN ENGINE AUTO TURNED OFF AT STOP LIGHT. I WAS TOLD THAT THIS SOUND WAS NORMAL. JANUARY RECEIVED NOTICE FROM FORD THAT MY VEHICLE NEED PCM REPROGRAMMING. DAY AFTER REPROGRAMMING I BEGAN TO RECEIVE CHECK ENGINE WARNINGS. SOON AFTER THE HEATER WOULD NOT WORK WHEN CAR WAS NOT IN GEAR. TOOK VEHICLE TO DEALER AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED DUE TO COOLANT LEAK IN TO VALVES. DEALER ALSO MENTIONED THAT I HAD LOST ALMOST ALL OF MY COOLANT. NOTE: I NEVER RECEIVED ANY WARNING MESSAGES ABOUT LOW COOLANT LEVEL. I HAVE SINCE DISCOVERED THAT THERE ARE THOUSANDS OF THESE ENGINES THAT HAVE HAD TO BE REPLACED DUE TO THIS ISSUE.
Additional Notes:
PURCHASED VEHICLE APRIL 2019. ALMOST IMMEDIATELY HEARD COOLANT GURGLING SOUND COMING FROM ENGINE WHEN ENGINE AUTO TURNED OFF AT STOP LIGHT. I WAS TOLD THAT THIS SOUND WAS NORMAL. JANUARY RECEIVED NOTICE FROM FORD THAT MY VEHICLE NEED PCM REPROGRAMMING. DAY AFTER REPROGRAMMING I BEGAN TO RECEIVE CHECK ENGINE WARNINGS. SOON AFTER THE HEATER WOULD NOT WORK WHEN CAR WAS NOT IN GEAR. TOOK VEHICLE TO DEALER AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED DUE TO COOLANT LEAK IN TO VALVES. DEALER ALSO MENTIONED THAT I HAD LOST ALMOST ALL OF MY COOLANT. NOTE: I NEVER RECEIVED ANY WARNING MESSAGES ABOUT LOW COOLANT LEVEL. I HAVE SINCE DISCOVERED THAT THERE ARE THOUSANDS OF THESE ENGINES THAT HAVE HAD TO BE REPLACED DUE TO THIS ISSUE.
Mfg Campaign: 11307636
Recall Date: Feb 7, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!
Corrective Action:
WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!
Additional Notes:
WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!
Mfg Campaign: 11306570
Recall Date: Feb 2, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!
Corrective Action:
WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!
Additional Notes:
WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!
Mfg Campaign: 11306570
Recall Date: Feb 2, 2020
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!
Corrective Action:
WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!
Additional Notes:
WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!
Mfg Campaign: 11306570
Recall Date: Feb 2, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
NO CRANK TO START VEHICLE
Corrective Action:
NO CRANK TO START VEHICLE
Additional Notes:
NO CRANK TO START VEHICLE
Mfg Campaign: 11302199
Recall Date: Jan 27, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NO CRANK TO START VEHICLE
Corrective Action:
NO CRANK TO START VEHICLE
Additional Notes:
NO CRANK TO START VEHICLE
Mfg Campaign: 11302199
Recall Date: Jan 27, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE STARTED RUNNING ROUGH AND MISSING AT 75 MPH WITH ABOUT 5000 MILES ON IT. CHECK ENGINE LIGHT CAME ON, CRUISE CONTROL SHUT OFF. I TOOK IT TO THE DEALERSHIP AND THEY SAID I HAD 3 TROUBLE CODES BUT I DON'T KNOW WHAT THE WERE. THEY REPROGRAMMED SOMETHING A GAVE ME THE CAR BACK A WEEK LATER. TWO WEEKS AFTER THAT I STARTED GETTING ANOTHER CHECK ENGINE LIGHT WITH THE CODE P0420. THE LOCAL DEALER SAYS THEY CAN'T FIX IT OR HONOR MY WARRANTY BECAUSE IT'S A US SPEC VEHICLE AND I'M IN EUROPE. I HAVE A BRAND NEW VEHICLE THAT I HAVE TO CLEAR THE CODE EVERY OTHER DAY. TO MAKE MATTERS WORST THE SMALL DOOR THAT COVERS THE ODB PORT WON'T CLOSE CORRECTLY. I'M SURE IT WASN'T DESIGNED TO BE OPENED EVERY OTHER DAY.
Corrective Action:
THE VEHICLE STARTED RUNNING ROUGH AND MISSING AT 75 MPH WITH ABOUT 5000 MILES ON IT. CHECK ENGINE LIGHT CAME ON, CRUISE CONTROL SHUT OFF. I TOOK IT TO THE DEALERSHIP AND THEY SAID I HAD 3 TROUBLE CODES BUT I DON'T KNOW WHAT THE WERE. THEY REPROGRAMMED SOMETHING A GAVE ME THE CAR BACK A WEEK LATER. TWO WEEKS AFTER THAT I STARTED GETTING ANOTHER CHECK ENGINE LIGHT WITH THE CODE P0420. THE LOCAL DEALER SAYS THEY CAN'T FIX IT OR HONOR MY WARRANTY BECAUSE IT'S A US SPEC VEHICLE AND I'M IN EUROPE. I HAVE A BRAND NEW VEHICLE THAT I HAVE TO CLEAR THE CODE EVERY OTHER DAY. TO MAKE MATTERS WORST THE SMALL DOOR THAT COVERS THE ODB PORT WON'T CLOSE CORRECTLY. I'M SURE IT WASN'T DESIGNED TO BE OPENED EVERY OTHER DAY.
Additional Notes:
THE VEHICLE STARTED RUNNING ROUGH AND MISSING AT 75 MPH WITH ABOUT 5000 MILES ON IT. CHECK ENGINE LIGHT CAME ON, CRUISE CONTROL SHUT OFF. I TOOK IT TO THE DEALERSHIP AND THEY SAID I HAD 3 TROUBLE CODES BUT I DON'T KNOW WHAT THE WERE. THEY REPROGRAMMED SOMETHING A GAVE ME THE CAR BACK A WEEK LATER. TWO WEEKS AFTER THAT I STARTED GETTING ANOTHER CHECK ENGINE LIGHT WITH THE CODE P0420. THE LOCAL DEALER SAYS THEY CAN'T FIX IT OR HONOR MY WARRANTY BECAUSE IT'S A US SPEC VEHICLE AND I'M IN EUROPE. I HAVE A BRAND NEW VEHICLE THAT I HAVE TO CLEAR THE CODE EVERY OTHER DAY. TO MAKE MATTERS WORST THE SMALL DOOR THAT COVERS THE ODB PORT WON'T CLOSE CORRECTLY. I'M SURE IT WASN'T DESIGNED TO BE OPENED EVERY OTHER DAY.
Mfg Campaign: 11289056
Recall Date: Dec 14, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE STARTED RUNNING ROUGH AND MISSING AT 75 MPH WITH ABOUT 5000 MILES ON IT. CHECK ENGINE LIGHT CAME ON, CRUISE CONTROL SHUT OFF. I TOOK IT TO THE DEALERSHIP AND THEY SAID I HAD 3 TROUBLE CODES BUT I DON'T KNOW WHAT THE WERE. THEY REPROGRAMMED SOMETHING A GAVE ME THE CAR BACK A WEEK LATER. TWO WEEKS AFTER THAT I STARTED GETTING ANOTHER CHECK ENGINE LIGHT WITH THE CODE P0420. THE LOCAL DEALER SAYS THEY CAN'T FIX IT OR HONOR MY WARRANTY BECAUSE IT'S A US SPEC VEHICLE AND I'M IN EUROPE. I HAVE A BRAND NEW VEHICLE THAT I HAVE TO CLEAR THE CODE EVERY OTHER DAY. TO MAKE MATTERS WORST THE SMALL DOOR THAT COVERS THE ODB PORT WON'T CLOSE CORRECTLY. I'M SURE IT WASN'T DESIGNED TO BE OPENED EVERY OTHER DAY.
Corrective Action:
THE VEHICLE STARTED RUNNING ROUGH AND MISSING AT 75 MPH WITH ABOUT 5000 MILES ON IT. CHECK ENGINE LIGHT CAME ON, CRUISE CONTROL SHUT OFF. I TOOK IT TO THE DEALERSHIP AND THEY SAID I HAD 3 TROUBLE CODES BUT I DON'T KNOW WHAT THE WERE. THEY REPROGRAMMED SOMETHING A GAVE ME THE CAR BACK A WEEK LATER. TWO WEEKS AFTER THAT I STARTED GETTING ANOTHER CHECK ENGINE LIGHT WITH THE CODE P0420. THE LOCAL DEALER SAYS THEY CAN'T FIX IT OR HONOR MY WARRANTY BECAUSE IT'S A US SPEC VEHICLE AND I'M IN EUROPE. I HAVE A BRAND NEW VEHICLE THAT I HAVE TO CLEAR THE CODE EVERY OTHER DAY. TO MAKE MATTERS WORST THE SMALL DOOR THAT COVERS THE ODB PORT WON'T CLOSE CORRECTLY. I'M SURE IT WASN'T DESIGNED TO BE OPENED EVERY OTHER DAY.
Additional Notes:
THE VEHICLE STARTED RUNNING ROUGH AND MISSING AT 75 MPH WITH ABOUT 5000 MILES ON IT. CHECK ENGINE LIGHT CAME ON, CRUISE CONTROL SHUT OFF. I TOOK IT TO THE DEALERSHIP AND THEY SAID I HAD 3 TROUBLE CODES BUT I DON'T KNOW WHAT THE WERE. THEY REPROGRAMMED SOMETHING A GAVE ME THE CAR BACK A WEEK LATER. TWO WEEKS AFTER THAT I STARTED GETTING ANOTHER CHECK ENGINE LIGHT WITH THE CODE P0420. THE LOCAL DEALER SAYS THEY CAN'T FIX IT OR HONOR MY WARRANTY BECAUSE IT'S A US SPEC VEHICLE AND I'M IN EUROPE. I HAVE A BRAND NEW VEHICLE THAT I HAVE TO CLEAR THE CODE EVERY OTHER DAY. TO MAKE MATTERS WORST THE SMALL DOOR THAT COVERS THE ODB PORT WON'T CLOSE CORRECTLY. I'M SURE IT WASN'T DESIGNED TO BE OPENED EVERY OTHER DAY.
Mfg Campaign: 11289056
Recall Date: Dec 14, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT MY 2019 FORD ESCAPE BRAND NEW IN MARCH OF THIS YEAR, IT HAD LITTLE UNDER 25 MILES. AS OF NOVEMBER 11TH I AUTO STARTED MY CAR- WHEN I WENT TO GET IN IT WAS RUNNING FUNNY AND CHECK ENGINE LIGHT WAS BLINKING. TOOK IT TO DEALERSHIP, ON NOVEMBER 13TH THEY CALL AND TELL ME MY ENGINE IS BAD. THIS IS UNACCEPTABLE, MY CAR HAS 11,647 MILES ON IT & NEEDS A NEW ENGINE. FORD NEEDS TO DO A RECALL ON THESE FORD ESCAPES - I KNOW 3 PEOPLE NOW WHO HAVE HAD THE SAME ISSUE. VERY UNACCEPTABLE FOR BUYING A BRAND NEW CAR
Corrective Action:
I BOUGHT MY 2019 FORD ESCAPE BRAND NEW IN MARCH OF THIS YEAR, IT HAD LITTLE UNDER 25 MILES. AS OF NOVEMBER 11TH I AUTO STARTED MY CAR- WHEN I WENT TO GET IN IT WAS RUNNING FUNNY AND CHECK ENGINE LIGHT WAS BLINKING. TOOK IT TO DEALERSHIP, ON NOVEMBER 13TH THEY CALL AND TELL ME MY ENGINE IS BAD. THIS IS UNACCEPTABLE, MY CAR HAS 11,647 MILES ON IT & NEEDS A NEW ENGINE. FORD NEEDS TO DO A RECALL ON THESE FORD ESCAPES - I KNOW 3 PEOPLE NOW WHO HAVE HAD THE SAME ISSUE. VERY UNACCEPTABLE FOR BUYING A BRAND NEW CAR
Additional Notes:
I BOUGHT MY 2019 FORD ESCAPE BRAND NEW IN MARCH OF THIS YEAR, IT HAD LITTLE UNDER 25 MILES. AS OF NOVEMBER 11TH I AUTO STARTED MY CAR- WHEN I WENT TO GET IN IT WAS RUNNING FUNNY AND CHECK ENGINE LIGHT WAS BLINKING. TOOK IT TO DEALERSHIP, ON NOVEMBER 13TH THEY CALL AND TELL ME MY ENGINE IS BAD. THIS IS UNACCEPTABLE, MY CAR HAS 11,647 MILES ON IT & NEEDS A NEW ENGINE. FORD NEEDS TO DO A RECALL ON THESE FORD ESCAPES - I KNOW 3 PEOPLE NOW WHO HAVE HAD THE SAME ISSUE. VERY UNACCEPTABLE FOR BUYING A BRAND NEW CAR
Mfg Campaign: 11281899
Recall Date: Nov 22, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING AT ABOUT 30 MILES AN HOUR AND THE ENGINE JUST SHUT DOWN FOR NO REASON. AN ALERT CAME UP THAT SAID AUTO STOPSTART SHIFT TO P RESTART ENGINE.
Corrective Action:
I WAS DRIVING AT ABOUT 30 MILES AN HOUR AND THE ENGINE JUST SHUT DOWN FOR NO REASON. AN ALERT CAME UP THAT SAID AUTO STOPSTART SHIFT TO P RESTART ENGINE.
Additional Notes:
I WAS DRIVING AT ABOUT 30 MILES AN HOUR AND THE ENGINE JUST SHUT DOWN FOR NO REASON. AN ALERT CAME UP THAT SAID AUTO STOPSTART SHIFT TO P RESTART ENGINE.
Mfg Campaign: 11277286
Recall Date: Oct 31, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR BEGAN SENDING MY HUSBAND ALERTS MY CAR HAD BEEN INVOLVED IN A COLLISION AS THE ALERT READ THE FRONT CAMERA WAS NOT WORKING, THEN MY ABS AND SKID CONTROL LIGHTS WENT OFF AND MY SPEEDOMETER WENT TO ZERO, WHILE MY CAR WAS RUNNING. MY CAR WOULD NOT ALLOW ME TO SHUT IT OFF. EVENTUALLY I COULD SHUT IT OFF. THIS HAPPENED 2 DAYS IN A ROW AND IS CURRENTLY AT DEALERSHIP. WHEN I FINALLY SHUT IT OFF IT RE SET. DANGER: NOT KNOWING HOW FAST YOU ARE GOING. ALERTS ALSO READ COLLISION WARNING NOT AVAILABLE.
Corrective Action:
MY CAR BEGAN SENDING MY HUSBAND ALERTS MY CAR HAD BEEN INVOLVED IN A COLLISION AS THE ALERT READ THE FRONT CAMERA WAS NOT WORKING, THEN MY ABS AND SKID CONTROL LIGHTS WENT OFF AND MY SPEEDOMETER WENT TO ZERO, WHILE MY CAR WAS RUNNING. MY CAR WOULD NOT ALLOW ME TO SHUT IT OFF. EVENTUALLY I COULD SHUT IT OFF. THIS HAPPENED 2 DAYS IN A ROW AND IS CURRENTLY AT DEALERSHIP. WHEN I FINALLY SHUT IT OFF IT RE SET. DANGER: NOT KNOWING HOW FAST YOU ARE GOING. ALERTS ALSO READ COLLISION WARNING NOT AVAILABLE.
Additional Notes:
MY CAR BEGAN SENDING MY HUSBAND ALERTS MY CAR HAD BEEN INVOLVED IN A COLLISION AS THE ALERT READ THE FRONT CAMERA WAS NOT WORKING, THEN MY ABS AND SKID CONTROL LIGHTS WENT OFF AND MY SPEEDOMETER WENT TO ZERO, WHILE MY CAR WAS RUNNING. MY CAR WOULD NOT ALLOW ME TO SHUT IT OFF. EVENTUALLY I COULD SHUT IT OFF. THIS HAPPENED 2 DAYS IN A ROW AND IS CURRENTLY AT DEALERSHIP. WHEN I FINALLY SHUT IT OFF IT RE SET. DANGER: NOT KNOWING HOW FAST YOU ARE GOING. ALERTS ALSO READ COLLISION WARNING NOT AVAILABLE.
Mfg Campaign: 11270016
Recall Date: Oct 21, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY MOTHER WAS ATTEMPTING TO PARK HER 2019 FORD ESCAPE. UPON APPLYING THE BRAKE THE VEHICLE SURGED / JOLTED / ACCELERATED FORWARD AND SHE WENT OVER THE PARKING CURB AND HIT A BUILDING. THANKFULLY SHE IS OK, HOWEVER, SHE DOES NOT WANT TO DRIVE THIS VEHICLE ANYMORE DUE TO HOW THE VEHICLE MALFUNCTIONED.
Corrective Action:
MY MOTHER WAS ATTEMPTING TO PARK HER 2019 FORD ESCAPE. UPON APPLYING THE BRAKE THE VEHICLE SURGED / JOLTED / ACCELERATED FORWARD AND SHE WENT OVER THE PARKING CURB AND HIT A BUILDING. THANKFULLY SHE IS OK, HOWEVER, SHE DOES NOT WANT TO DRIVE THIS VEHICLE ANYMORE DUE TO HOW THE VEHICLE MALFUNCTIONED.
Additional Notes:
MY MOTHER WAS ATTEMPTING TO PARK HER 2019 FORD ESCAPE. UPON APPLYING THE BRAKE THE VEHICLE SURGED / JOLTED / ACCELERATED FORWARD AND SHE WENT OVER THE PARKING CURB AND HIT A BUILDING. THANKFULLY SHE IS OK, HOWEVER, SHE DOES NOT WANT TO DRIVE THIS VEHICLE ANYMORE DUE TO HOW THE VEHICLE MALFUNCTIONED.
Mfg Campaign: 11267982
Recall Date: Oct 11, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
IN A HEAD ON COLLUSION, HE AIRBAGS FAILED TO DEPLOY IN TWO SEPARATE ACCIDENTS WHEREAS I ONE OF THE INCIDENTS FACIAL INJURY AND CHEST INJURY OCCURRED AS A RESULT
Corrective Action:
IN A HEAD ON COLLUSION, HE AIRBAGS FAILED TO DEPLOY IN TWO SEPARATE ACCIDENTS WHEREAS I ONE OF THE INCIDENTS FACIAL INJURY AND CHEST INJURY OCCURRED AS A RESULT
Additional Notes:
IN A HEAD ON COLLUSION, HE AIRBAGS FAILED TO DEPLOY IN TWO SEPARATE ACCIDENTS WHEREAS I ONE OF THE INCIDENTS FACIAL INJURY AND CHEST INJURY OCCURRED AS A RESULT
Mfg Campaign: 11258701
Recall Date: Sep 28, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
INTERMITTENT ISSUES WITH THE TRANSMISSION NOT BEING ABLE TO SHIFT INTO PARK. WHEN IT HAPPENS, THE SHIFTIER FREELY MOVES BETWEEN ALL POSITIONS EXCEPT WILL NOT GO ALL THE WAY FORWARD TO THE "PARK" POSITION. IT CAN EVENTUALLY BE MOVED FORWARD BY FIDDLING WITH IT OR ONE TIME A PASSENGER WAS ABLE TO FORCE IT. EVEN WHEN THIS IS DONE, THE INDICATOR IN THE INSTRUMENT PANEL DOES NOT ALWAYS SHOW A GEAR SELECTED SO IN THOSE CASES, IT IS UNKNOWN WHETHER IT IS TRULY IN PARK.
Corrective Action:
INTERMITTENT ISSUES WITH THE TRANSMISSION NOT BEING ABLE TO SHIFT INTO PARK. WHEN IT HAPPENS, THE SHIFTIER FREELY MOVES BETWEEN ALL POSITIONS EXCEPT WILL NOT GO ALL THE WAY FORWARD TO THE "PARK" POSITION. IT CAN EVENTUALLY BE MOVED FORWARD BY FIDDLING WITH IT OR ONE TIME A PASSENGER WAS ABLE TO FORCE IT. EVEN WHEN THIS IS DONE, THE INDICATOR IN THE INSTRUMENT PANEL DOES NOT ALWAYS SHOW A GEAR SELECTED SO IN THOSE CASES, IT IS UNKNOWN WHETHER IT IS TRULY IN PARK.
Additional Notes:
INTERMITTENT ISSUES WITH THE TRANSMISSION NOT BEING ABLE TO SHIFT INTO PARK. WHEN IT HAPPENS, THE SHIFTIER FREELY MOVES BETWEEN ALL POSITIONS EXCEPT WILL NOT GO ALL THE WAY FORWARD TO THE "PARK" POSITION. IT CAN EVENTUALLY BE MOVED FORWARD BY FIDDLING WITH IT OR ONE TIME A PASSENGER WAS ABLE TO FORCE IT. EVEN WHEN THIS IS DONE, THE INDICATOR IN THE INSTRUMENT PANEL DOES NOT ALWAYS SHOW A GEAR SELECTED SO IN THOSE CASES, IT IS UNKNOWN WHETHER IT IS TRULY IN PARK.
Mfg Campaign: 11257283
Recall Date: Sep 23, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE TURNING RIGHT SLOWLY AND GRADUALLY TOWARD A PARKING PLACE, WITH MY FOOT OFF OF THE THROTTLE AND COASTING, THE CAR ACCELERATED SUDDENLY. I IMMEDIATELY HIT THE BRAKES AND BARELY AVOIDED A CRASH INTO THE OTHER CAR AT THE CURB. VERY UNSETTLING!
Corrective Action:
WHILE TURNING RIGHT SLOWLY AND GRADUALLY TOWARD A PARKING PLACE, WITH MY FOOT OFF OF THE THROTTLE AND COASTING, THE CAR ACCELERATED SUDDENLY. I IMMEDIATELY HIT THE BRAKES AND BARELY AVOIDED A CRASH INTO THE OTHER CAR AT THE CURB. VERY UNSETTLING!
Additional Notes:
WHILE TURNING RIGHT SLOWLY AND GRADUALLY TOWARD A PARKING PLACE, WITH MY FOOT OFF OF THE THROTTLE AND COASTING, THE CAR ACCELERATED SUDDENLY. I IMMEDIATELY HIT THE BRAKES AND BARELY AVOIDED A CRASH INTO THE OTHER CAR AT THE CURB. VERY UNSETTLING!
Mfg Campaign: 11254079
Recall Date: Sep 9, 2019
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE PRE-COLLISION ASSIST FEATURE MALFUNCTIONED WHILE THE CONTACT WAS DRIVING CLOSE TO OTHER VEHICLES. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE WAS TWO FEET FROM THE PRECEDING VEHICLE; HOWEVER, THE SYSTEM DID NOT ACTIVATE. ALSO, THE FEATURE ERRONEOUSLY ACTIVATED ON SEVERAL OCCASIONS DUE TO RANDOM OBJECTS LOCATED ON THE SIDE OF THE ROAD, SUCH AS TRASH CONTAINERS. THE VEHICLE WAS TAKEN TO STEVE MARSH FORD(12415 S. 1ST ST, MILAN, TN) WHERE IT WAS DETERMINED THAT THE SAFETY FEATURE WAS OPERATING NORMALLY AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,957.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE PRE-COLLISION ASSIST FEATURE MALFUNCTIONED WHILE THE CONTACT WAS DRIVING CLOSE TO OTHER VEHICLES. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE WAS TWO FEET FROM THE PRECEDING VEHICLE; HOWEVER, THE SYSTEM DID NOT ACTIVATE. ALSO, THE FEATURE ERRONEOUSLY ACTIVATED ON SEVERAL OCCASIONS DUE TO RANDOM OBJECTS LOCATED ON THE SIDE OF THE ROAD, SUCH AS TRASH CONTAINERS. THE VEHICLE WAS TAKEN TO STEVE MARSH FORD(12415 S. 1ST ST, MILAN, TN) WHERE IT WAS DETERMINED THAT THE SAFETY FEATURE WAS OPERATING NORMALLY AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,957.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE PRE-COLLISION ASSIST FEATURE MALFUNCTIONED WHILE THE CONTACT WAS DRIVING CLOSE TO OTHER VEHICLES. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE WAS TWO FEET FROM THE PRECEDING VEHICLE; HOWEVER, THE SYSTEM DID NOT ACTIVATE. ALSO, THE FEATURE ERRONEOUSLY ACTIVATED ON SEVERAL OCCASIONS DUE TO RANDOM OBJECTS LOCATED ON THE SIDE OF THE ROAD, SUCH AS TRASH CONTAINERS. THE VEHICLE WAS TAKEN TO STEVE MARSH FORD(12415 S. 1ST ST, MILAN, TN) WHERE IT WAS DETERMINED THAT THE SAFETY FEATURE WAS OPERATING NORMALLY AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,957.
Mfg Campaign: 11251927
Recall Date: Aug 28, 2019
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury