Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car experiences delayed start after depressing ignition button and then afterwards the power steering does not work.
Corrective Action:
Car experiences delayed start after depressing ignition button and then afterwards the power steering does not work.
Additional Notes:
Car experiences delayed start after depressing ignition button and then afterwards the power steering does not work.
Mfg Campaign: 11634332
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.
Corrective Action:
Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.
Additional Notes:
Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.
Mfg Campaign: 11634361
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.
Corrective Action:
Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.
Additional Notes:
Went to open the drivers side left front door and heard a loud clunk, now door isn't opening or shutting properly and we can't use the drivers window either. I've heard of peoples doors falling off while driving because of this and we just bought the car at the end of October. We have yet to get it looked at, but it's not a cheap fix. There were no warnings or signs. I opened it normal like every other time.
Mfg Campaign: 11634361
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
with awd module. tested power ground to the module. isolated to faulty module No hill start, AWD faulty module, new purge valve
Corrective Action:
with awd module. tested power ground to the module. isolated to faulty module No hill start, AWD faulty module, new purge valve
Additional Notes:
with awd module. tested power ground to the module. isolated to faulty module No hill start, AWD faulty module, new purge valve
Mfg Campaign: 11634371
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
with awd module. tested power ground to the module. isolated to faulty module No hill start, AWD faulty module, new purge valve
Corrective Action:
with awd module. tested power ground to the module. isolated to faulty module No hill start, AWD faulty module, new purge valve
Additional Notes:
with awd module. tested power ground to the module. isolated to faulty module No hill start, AWD faulty module, new purge valve
Mfg Campaign: 11634371
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
with awd module. tested power ground to the module. isolated to faulty module No hill start, AWD faulty module, new purge valve
Corrective Action:
with awd module. tested power ground to the module. isolated to faulty module No hill start, AWD faulty module, new purge valve
Additional Notes:
with awd module. tested power ground to the module. isolated to faulty module No hill start, AWD faulty module, new purge valve
Mfg Campaign: 11634371
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some. After I put the coolant in the car I went to Publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1.5L engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ECT light came on along with a parking brake warning.. This car has been nothing but a headache, nothing but repairs since I’ve had it. There is also a CSP, Customer Satisfaction Protocol for The fuel injectors cracking and I was never told about it all the times I’ve been to the dealership. I’m thinking that’s what caused the overheating..
Corrective Action:
I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some. After I put the coolant in the car I went to Publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1.5L engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ECT light came on along with a parking brake warning.. This car has been nothing but a headache, nothing but repairs since I’ve had it. There is also a CSP, Customer Satisfaction Protocol for The fuel injectors cracking and I was never told about it all the times I’ve been to the dealership. I’m thinking that’s what caused the overheating..
Additional Notes:
I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some. After I put the coolant in the car I went to Publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1.5L engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ECT light came on along with a parking brake warning.. This car has been nothing but a headache, nothing but repairs since I’ve had it. There is also a CSP, Customer Satisfaction Protocol for The fuel injectors cracking and I was never told about it all the times I’ve been to the dealership. I’m thinking that’s what caused the overheating..
Mfg Campaign: 11634390
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some. After I put the coolant in the car I went to Publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1.5L engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ECT light came on along with a parking brake warning.. This car has been nothing but a headache, nothing but repairs since I’ve had it. There is also a CSP, Customer Satisfaction Protocol for The fuel injectors cracking and I was never told about it all the times I’ve been to the dealership. I’m thinking that’s what caused the overheating..
Corrective Action:
I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some. After I put the coolant in the car I went to Publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1.5L engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ECT light came on along with a parking brake warning.. This car has been nothing but a headache, nothing but repairs since I’ve had it. There is also a CSP, Customer Satisfaction Protocol for The fuel injectors cracking and I was never told about it all the times I’ve been to the dealership. I’m thinking that’s what caused the overheating..
Additional Notes:
I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some. After I put the coolant in the car I went to Publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1.5L engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ECT light came on along with a parking brake warning.. This car has been nothing but a headache, nothing but repairs since I’ve had it. There is also a CSP, Customer Satisfaction Protocol for The fuel injectors cracking and I was never told about it all the times I’ve been to the dealership. I’m thinking that’s what caused the overheating..
Mfg Campaign: 11634390
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some. After I put the coolant in the car I went to Publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1.5L engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ECT light came on along with a parking brake warning.. This car has been nothing but a headache, nothing but repairs since I’ve had it. There is also a CSP, Customer Satisfaction Protocol for The fuel injectors cracking and I was never told about it all the times I’ve been to the dealership. I’m thinking that’s what caused the overheating..
Corrective Action:
I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some. After I put the coolant in the car I went to Publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1.5L engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ECT light came on along with a parking brake warning.. This car has been nothing but a headache, nothing but repairs since I’ve had it. There is also a CSP, Customer Satisfaction Protocol for The fuel injectors cracking and I was never told about it all the times I’ve been to the dealership. I’m thinking that’s what caused the overheating..
Additional Notes:
I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some. After I put the coolant in the car I went to Publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1.5L engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ECT light came on along with a parking brake warning.. This car has been nothing but a headache, nothing but repairs since I’ve had it. There is also a CSP, Customer Satisfaction Protocol for The fuel injectors cracking and I was never told about it all the times I’ve been to the dealership. I’m thinking that’s what caused the overheating..
Mfg Campaign: 11634390
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will stop locking it won’t lock from the door, or automatically, or with the remote.
Corrective Action:
Car will stop locking it won’t lock from the door, or automatically, or with the remote.
Additional Notes:
Car will stop locking it won’t lock from the door, or automatically, or with the remote.
Mfg Campaign: 11634493
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was stationary, the window made a popping sound and the front passenger’s side window failed to function as designed. The wrench and several unknown warning lights were illuminated. The vehicle was driven to the dealer to be diagnosed. The vehicle was diagnosed, and the contact was informed that several unstated maintenance repairs were needed. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,145.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was stationary, the window made a popping sound and the front passenger’s side window failed to function as designed. The wrench and several unknown warning lights were illuminated. The vehicle was driven to the dealer to be diagnosed. The vehicle was diagnosed, and the contact was informed that several unstated maintenance repairs were needed. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,145.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was stationary, the window made a popping sound and the front passenger’s side window failed to function as designed. The wrench and several unknown warning lights were illuminated. The vehicle was driven to the dealer to be diagnosed. The vehicle was diagnosed, and the contact was informed that several unstated maintenance repairs were needed. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,145.
Mfg Campaign: 11633990
Recall Date: Jan 3, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX]. The check engine light was on. I went to Autozone to see what codes this could be attributed to. I was given printouts, reflecting codes P0171 & P2BF1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%. I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at Grieco Ford (Oil separator Pan: 22V191; Drain Tube replacement: 22S73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to Miami, because my Mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her POA and advocate. However, on [XXX] serious overheating occurred, when I drove less than 1.5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [XXX], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these AFTER financing this car due to limited options had due to a Chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 CAR PAYMENT ON A CAR I CAN'T DRIVE!!!!!!!!!!!!!!!
Corrective Action:
This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX]. The check engine light was on. I went to Autozone to see what codes this could be attributed to. I was given printouts, reflecting codes P0171 & P2BF1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%. I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at Grieco Ford (Oil separator Pan: 22V191; Drain Tube replacement: 22S73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to Miami, because my Mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her POA and advocate. However, on [XXX] serious overheating occurred, when I drove less than 1.5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [XXX], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these AFTER financing this car due to limited options had due to a Chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 CAR PAYMENT ON A CAR I CAN'T DRIVE!!!!!!!!!!!!!!!
Additional Notes:
This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX]. The check engine light was on. I went to Autozone to see what codes this could be attributed to. I was given printouts, reflecting codes P0171 & P2BF1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%. I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at Grieco Ford (Oil separator Pan: 22V191; Drain Tube replacement: 22S73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to Miami, because my Mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her POA and advocate. However, on [XXX] serious overheating occurred, when I drove less than 1.5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [XXX], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these AFTER financing this car due to limited options had due to a Chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 CAR PAYMENT ON A CAR I CAN'T DRIVE!!!!!!!!!!!!!!!
Mfg Campaign: 11633559
Recall Date: Jan 1, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX]. The check engine light was on. I went to Autozone to see what codes this could be attributed to. I was given printouts, reflecting codes P0171 & P2BF1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%. I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at Grieco Ford (Oil separator Pan: 22V191; Drain Tube replacement: 22S73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to Miami, because my Mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her POA and advocate. However, on [XXX] serious overheating occurred, when I drove less than 1.5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [XXX], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these AFTER financing this car due to limited options had due to a Chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 CAR PAYMENT ON A CAR I CAN'T DRIVE!!!!!!!!!!!!!!!
Corrective Action:
This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX]. The check engine light was on. I went to Autozone to see what codes this could be attributed to. I was given printouts, reflecting codes P0171 & P2BF1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%. I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at Grieco Ford (Oil separator Pan: 22V191; Drain Tube replacement: 22S73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to Miami, because my Mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her POA and advocate. However, on [XXX] serious overheating occurred, when I drove less than 1.5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [XXX], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these AFTER financing this car due to limited options had due to a Chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 CAR PAYMENT ON A CAR I CAN'T DRIVE!!!!!!!!!!!!!!!
Additional Notes:
This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX]. The check engine light was on. I went to Autozone to see what codes this could be attributed to. I was given printouts, reflecting codes P0171 & P2BF1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%. I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at Grieco Ford (Oil separator Pan: 22V191; Drain Tube replacement: 22S73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to Miami, because my Mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her POA and advocate. However, on [XXX] serious overheating occurred, when I drove less than 1.5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [XXX], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these AFTER financing this car due to limited options had due to a Chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 CAR PAYMENT ON A CAR I CAN'T DRIVE!!!!!!!!!!!!!!!
Mfg Campaign: 11633559
Recall Date: Jan 1, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX]. The check engine light was on. I went to Autozone to see what codes this could be attributed to. I was given printouts, reflecting codes P0171 & P2BF1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%. I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at Grieco Ford (Oil separator Pan: 22V191; Drain Tube replacement: 22S73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to Miami, because my Mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her POA and advocate. However, on [XXX] serious overheating occurred, when I drove less than 1.5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [XXX], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these AFTER financing this car due to limited options had due to a Chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 CAR PAYMENT ON A CAR I CAN'T DRIVE!!!!!!!!!!!!!!!
Corrective Action:
This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX]. The check engine light was on. I went to Autozone to see what codes this could be attributed to. I was given printouts, reflecting codes P0171 & P2BF1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%. I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at Grieco Ford (Oil separator Pan: 22V191; Drain Tube replacement: 22S73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to Miami, because my Mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her POA and advocate. However, on [XXX] serious overheating occurred, when I drove less than 1.5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [XXX], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these AFTER financing this car due to limited options had due to a Chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 CAR PAYMENT ON A CAR I CAN'T DRIVE!!!!!!!!!!!!!!!
Additional Notes:
This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX]. The check engine light was on. I went to Autozone to see what codes this could be attributed to. I was given printouts, reflecting codes P0171 & P2BF1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%. I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at Grieco Ford (Oil separator Pan: 22V191; Drain Tube replacement: 22S73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to Miami, because my Mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her POA and advocate. However, on [XXX] serious overheating occurred, when I drove less than 1.5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [XXX], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these AFTER financing this car due to limited options had due to a Chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 CAR PAYMENT ON A CAR I CAN'T DRIVE!!!!!!!!!!!!!!!
Mfg Campaign: 11633559
Recall Date: Jan 1, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
Mfg Campaign: 11633209
Recall Date: Dec 30, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
Mfg Campaign: 11633209
Recall Date: Dec 30, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle the ABS and Traction Control warning messages had been displayed and the power steering had failed causing the steering wheel to become difficult to turn in each direction. The vehicle was taken to the local mechanic who diagnosed that the steering column was faulty. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 16,900.
Mfg Campaign: 11633209
Recall Date: Dec 30, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the highway, the engine started to sputter when gas pedal was depressed, turned around and drove it straight to a mechanic. At the mechanic, they were unable to shift the car out of park, and noted the transmission had "catastrophic failure, irrepairable" We called Ford, and they said while there is a recall for 2020 Ford Escapes, this one was built in a different factor and was not covered.
Corrective Action:
While driving on the highway, the engine started to sputter when gas pedal was depressed, turned around and drove it straight to a mechanic. At the mechanic, they were unable to shift the car out of park, and noted the transmission had "catastrophic failure, irrepairable" We called Ford, and they said while there is a recall for 2020 Ford Escapes, this one was built in a different factor and was not covered.
Additional Notes:
While driving on the highway, the engine started to sputter when gas pedal was depressed, turned around and drove it straight to a mechanic. At the mechanic, they were unable to shift the car out of park, and noted the transmission had "catastrophic failure, irrepairable" We called Ford, and they said while there is a recall for 2020 Ford Escapes, this one was built in a different factor and was not covered.
Mfg Campaign: 11632467
Recall Date: Dec 26, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
While driving on the highway, the engine started to sputter when gas pedal was depressed, turned around and drove it straight to a mechanic. At the mechanic, they were unable to shift the car out of park, and noted the transmission had "catastrophic failure, irrepairable" We called Ford, and they said while there is a recall for 2020 Ford Escapes, this one was built in a different factor and was not covered.
Corrective Action:
While driving on the highway, the engine started to sputter when gas pedal was depressed, turned around and drove it straight to a mechanic. At the mechanic, they were unable to shift the car out of park, and noted the transmission had "catastrophic failure, irrepairable" We called Ford, and they said while there is a recall for 2020 Ford Escapes, this one was built in a different factor and was not covered.
Additional Notes:
While driving on the highway, the engine started to sputter when gas pedal was depressed, turned around and drove it straight to a mechanic. At the mechanic, they were unable to shift the car out of park, and noted the transmission had "catastrophic failure, irrepairable" We called Ford, and they said while there is a recall for 2020 Ford Escapes, this one was built in a different factor and was not covered.
Mfg Campaign: 11632467
Recall Date: Dec 26, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ALL WHEEL DRIVE STOPPED FUNCTIONING IN ICY/SNOWY CONDITION. CAUSING UNSAFE DRIVING CONDITIONS. WARNING MESSAGE: Driver display indicates, "ALL wheel drive module faulty, driver assist not available. Service required!" and an orange wrench displayed >>There is already a bulletin on this issue for 2020 Ford Escapes CSB21B19, April 2021, however our VIN was not included in bulletin. >> We took the car back to the dealership for repairs and they said they are having MANY Escapes coming in with this issue whose VINs are also not included in the original bulletin >> No pre warning. The first time we saw the warning the AWD failed on snowy road. >>We contacted FORD customer service and got the run around. FORD NEEDS TO INCREASE THE LIST OF VINS INCLUDED IN THE BULLETIN SO PEOPLE CAN GET THE MODULE REPLACED TO PREVENT THE LOSS OF AWD IN SNOWY/ICY CONDITIONS.
Corrective Action:
ALL WHEEL DRIVE STOPPED FUNCTIONING IN ICY/SNOWY CONDITION. CAUSING UNSAFE DRIVING CONDITIONS. WARNING MESSAGE: Driver display indicates, "ALL wheel drive module faulty, driver assist not available. Service required!" and an orange wrench displayed >>There is already a bulletin on this issue for 2020 Ford Escapes CSB21B19, April 2021, however our VIN was not included in bulletin. >> We took the car back to the dealership for repairs and they said they are having MANY Escapes coming in with this issue whose VINs are also not included in the original bulletin >> No pre warning. The first time we saw the warning the AWD failed on snowy road. >>We contacted FORD customer service and got the run around. FORD NEEDS TO INCREASE THE LIST OF VINS INCLUDED IN THE BULLETIN SO PEOPLE CAN GET THE MODULE REPLACED TO PREVENT THE LOSS OF AWD IN SNOWY/ICY CONDITIONS.
Additional Notes:
ALL WHEEL DRIVE STOPPED FUNCTIONING IN ICY/SNOWY CONDITION. CAUSING UNSAFE DRIVING CONDITIONS. WARNING MESSAGE: Driver display indicates, "ALL wheel drive module faulty, driver assist not available. Service required!" and an orange wrench displayed >>There is already a bulletin on this issue for 2020 Ford Escapes CSB21B19, April 2021, however our VIN was not included in bulletin. >> We took the car back to the dealership for repairs and they said they are having MANY Escapes coming in with this issue whose VINs are also not included in the original bulletin >> No pre warning. The first time we saw the warning the AWD failed on snowy road. >>We contacted FORD customer service and got the run around. FORD NEEDS TO INCREASE THE LIST OF VINS INCLUDED IN THE BULLETIN SO PEOPLE CAN GET THE MODULE REPLACED TO PREVENT THE LOSS OF AWD IN SNOWY/ICY CONDITIONS.
Mfg Campaign: 11631159
Recall Date: Dec 17, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury