Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
WHEELS
Potential Consequences:
ALL WHEEL DRIVE STOPPED FUNCTIONING IN ICY/SNOWY CONDITION. CAUSING UNSAFE DRIVING CONDITIONS. WARNING MESSAGE: Driver display indicates, "ALL wheel drive module faulty, driver assist not available. Service required!" and an orange wrench displayed >>There is already a bulletin on this issue for 2020 Ford Escapes CSB21B19, April 2021, however our VIN was not included in bulletin. >> We took the car back to the dealership for repairs and they said they are having MANY Escapes coming in with this issue whose VINs are also not included in the original bulletin >> No pre warning. The first time we saw the warning the AWD failed on snowy road. >>We contacted FORD customer service and got the run around. FORD NEEDS TO INCREASE THE LIST OF VINS INCLUDED IN THE BULLETIN SO PEOPLE CAN GET THE MODULE REPLACED TO PREVENT THE LOSS OF AWD IN SNOWY/ICY CONDITIONS.
Corrective Action:
ALL WHEEL DRIVE STOPPED FUNCTIONING IN ICY/SNOWY CONDITION. CAUSING UNSAFE DRIVING CONDITIONS. WARNING MESSAGE: Driver display indicates, "ALL wheel drive module faulty, driver assist not available. Service required!" and an orange wrench displayed >>There is already a bulletin on this issue for 2020 Ford Escapes CSB21B19, April 2021, however our VIN was not included in bulletin. >> We took the car back to the dealership for repairs and they said they are having MANY Escapes coming in with this issue whose VINs are also not included in the original bulletin >> No pre warning. The first time we saw the warning the AWD failed on snowy road. >>We contacted FORD customer service and got the run around. FORD NEEDS TO INCREASE THE LIST OF VINS INCLUDED IN THE BULLETIN SO PEOPLE CAN GET THE MODULE REPLACED TO PREVENT THE LOSS OF AWD IN SNOWY/ICY CONDITIONS.
Additional Notes:
ALL WHEEL DRIVE STOPPED FUNCTIONING IN ICY/SNOWY CONDITION. CAUSING UNSAFE DRIVING CONDITIONS. WARNING MESSAGE: Driver display indicates, "ALL wheel drive module faulty, driver assist not available. Service required!" and an orange wrench displayed >>There is already a bulletin on this issue for 2020 Ford Escapes CSB21B19, April 2021, however our VIN was not included in bulletin. >> We took the car back to the dealership for repairs and they said they are having MANY Escapes coming in with this issue whose VINs are also not included in the original bulletin >> No pre warning. The first time we saw the warning the AWD failed on snowy road. >>We contacted FORD customer service and got the run around. FORD NEEDS TO INCREASE THE LIST OF VINS INCLUDED IN THE BULLETIN SO PEOPLE CAN GET THE MODULE REPLACED TO PREVENT THE LOSS OF AWD IN SNOWY/ICY CONDITIONS.
Mfg Campaign: 11631159
Recall Date: Dec 17, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door check arm bracket has completely broken off due to bad spot welds. Makes driver side door function very poorly. The check arm completely broke off while opening the door in my driveway.
Corrective Action:
Driver side door check arm bracket has completely broken off due to bad spot welds. Makes driver side door function very poorly. The check arm completely broke off while opening the door in my driveway.
Additional Notes:
Driver side door check arm bracket has completely broken off due to bad spot welds. Makes driver side door function very poorly. The check arm completely broke off while opening the door in my driveway.
Mfg Campaign: 11630948
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
Seat belt fault
Corrective Action:
Seat belt fault
Additional Notes:
Seat belt fault
Mfg Campaign: 11630777
Recall Date: Dec 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.
Mfg Campaign: 11629209
Recall Date: Dec 6, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.
Mfg Campaign: 11629209
Recall Date: Dec 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the AWD warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the AWD system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.
Mfg Campaign: 11629209
Recall Date: Dec 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while driving at undisclosed speeds, the vehicle seized in gear. The contact stated that the vehicle failed to reverse. The contact stated that the vehicle failed to shift into park or drive. The check engine warning light flashed on and off. The wrench symbol was displayed. The powertrain inactive message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 24V330000 (Power Train). The vehicle was towed to the local dealer, where an unknown diagnosis was completed. The vehicle was not repaired. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 103,635.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while driving at undisclosed speeds, the vehicle seized in gear. The contact stated that the vehicle failed to reverse. The contact stated that the vehicle failed to shift into park or drive. The check engine warning light flashed on and off. The wrench symbol was displayed. The powertrain inactive message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 24V330000 (Power Train). The vehicle was towed to the local dealer, where an unknown diagnosis was completed. The vehicle was not repaired. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 103,635.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while driving at undisclosed speeds, the vehicle seized in gear. The contact stated that the vehicle failed to reverse. The contact stated that the vehicle failed to shift into park or drive. The check engine warning light flashed on and off. The wrench symbol was displayed. The powertrain inactive message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 24V330000 (Power Train). The vehicle was towed to the local dealer, where an unknown diagnosis was completed. The vehicle was not repaired. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 103,635.
Mfg Campaign: 11629009
Recall Date: Dec 5, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Panoramic headliner fabric is sagging causing an obstruction to drivers rear view while also creating a hazard for rear passengers in the event of an accident.
Corrective Action:
Panoramic headliner fabric is sagging causing an obstruction to drivers rear view while also creating a hazard for rear passengers in the event of an accident.
Additional Notes:
Panoramic headliner fabric is sagging causing an obstruction to drivers rear view while also creating a hazard for rear passengers in the event of an accident.
Mfg Campaign: 11628892
Recall Date: Dec 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle downshifted with no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 20V550000 (Power Train). A case was opened, and the manufacturer referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 100,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle downshifted with no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 20V550000 (Power Train). A case was opened, and the manufacturer referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 100,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle downshifted with no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 20V550000 (Power Train). A case was opened, and the manufacturer referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 100,000.
Mfg Campaign: 11628928
Recall Date: Dec 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while driving 35 MPH, the contact pulled into a parking lot and the vehicle stalled. The check engine warning light illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission fluid was black, and the transmission was replaced. The vehicle was repaired, but the failure recurred. The contact stated that after shifting to reverse the vehicle failed to respond. Additionally, while driving 35 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic and the contact was informed that the catalytic converter valves were rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 118,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while driving 35 MPH, the contact pulled into a parking lot and the vehicle stalled. The check engine warning light illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission fluid was black, and the transmission was replaced. The vehicle was repaired, but the failure recurred. The contact stated that after shifting to reverse the vehicle failed to respond. Additionally, while driving 35 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic and the contact was informed that the catalytic converter valves were rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 118,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while driving 35 MPH, the contact pulled into a parking lot and the vehicle stalled. The check engine warning light illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission fluid was black, and the transmission was replaced. The vehicle was repaired, but the failure recurred. The contact stated that after shifting to reverse the vehicle failed to respond. Additionally, while driving 35 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic and the contact was informed that the catalytic converter valves were rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 118,000.
Mfg Campaign: 11627548
Recall Date: Nov 26, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while driving 35 MPH, the contact pulled into a parking lot and the vehicle stalled. The check engine warning light illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission fluid was black, and the transmission was replaced. The vehicle was repaired, but the failure recurred. The contact stated that after shifting to reverse the vehicle failed to respond. Additionally, while driving 35 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic and the contact was informed that the catalytic converter valves were rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 118,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while driving 35 MPH, the contact pulled into a parking lot and the vehicle stalled. The check engine warning light illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission fluid was black, and the transmission was replaced. The vehicle was repaired, but the failure recurred. The contact stated that after shifting to reverse the vehicle failed to respond. Additionally, while driving 35 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic and the contact was informed that the catalytic converter valves were rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 118,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while driving 35 MPH, the contact pulled into a parking lot and the vehicle stalled. The check engine warning light illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission fluid was black, and the transmission was replaced. The vehicle was repaired, but the failure recurred. The contact stated that after shifting to reverse the vehicle failed to respond. Additionally, while driving 35 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic and the contact was informed that the catalytic converter valves were rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 118,000.
Mfg Campaign: 11627548
Recall Date: Nov 26, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have 2 recalls on my vehicle and every time I tried to schedule the service I was told that they couldn’t because the parts were on back order and they didn’t know when they could get them in. It’s been 2 years.
Corrective Action:
I have 2 recalls on my vehicle and every time I tried to schedule the service I was told that they couldn’t because the parts were on back order and they didn’t know when they could get them in. It’s been 2 years.
Additional Notes:
I have 2 recalls on my vehicle and every time I tried to schedule the service I was told that they couldn’t because the parts were on back order and they didn’t know when they could get them in. It’s been 2 years.
Mfg Campaign: 11627167
Recall Date: Nov 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CVT transmission is faulty and the gears shudder and slip. It also lags between shifting, causing near accidents. My local ford dealer tried to fix it last year and couldn’t, it seems like they don’t even know how to fix it. It should be a recall, it makes driving frustrating and unsafe.
Corrective Action:
CVT transmission is faulty and the gears shudder and slip. It also lags between shifting, causing near accidents. My local ford dealer tried to fix it last year and couldn’t, it seems like they don’t even know how to fix it. It should be a recall, it makes driving frustrating and unsafe.
Additional Notes:
CVT transmission is faulty and the gears shudder and slip. It also lags between shifting, causing near accidents. My local ford dealer tried to fix it last year and couldn’t, it seems like they don’t even know how to fix it. It should be a recall, it makes driving frustrating and unsafe.
Mfg Campaign: 11627246
Recall Date: Nov 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Clunking sound from rear of vehicle when making slow turns. Dealer states needs a new rear drive unit no warning lights present in dash
Corrective Action:
Clunking sound from rear of vehicle when making slow turns. Dealer states needs a new rear drive unit no warning lights present in dash
Additional Notes:
Clunking sound from rear of vehicle when making slow turns. Dealer states needs a new rear drive unit no warning lights present in dash
Mfg Campaign: 11626393
Recall Date: Nov 20, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
Corrective Action:
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
Additional Notes:
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
Mfg Campaign: 11626425
Recall Date: Nov 20, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
Corrective Action:
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
Additional Notes:
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
Mfg Campaign: 11626425
Recall Date: Nov 20, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
Corrective Action:
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
Additional Notes:
The awd module is faulty. It's causing thr collision assistance, the lane assistance, the awd and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing. The ford escape titanium is already in recall I believed
Mfg Campaign: 11626425
Recall Date: Nov 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
1st: water reservoir tank was empty and didn't notice it until heat was cold...inspected and filled reservoir back to max had it tested and couldn't find reason for coolant to be low...Ford tech told me to drive it because they were unable to explain.2nd issue when vehicle sets overnight when backing out of carport back brake system sounds like a scrubbing sound then after drive awhile it may or may not do it when I put it in reverse. just curious. Haven't had said vehicle but one year.
Corrective Action:
1st: water reservoir tank was empty and didn't notice it until heat was cold...inspected and filled reservoir back to max had it tested and couldn't find reason for coolant to be low...Ford tech told me to drive it because they were unable to explain.2nd issue when vehicle sets overnight when backing out of carport back brake system sounds like a scrubbing sound then after drive awhile it may or may not do it when I put it in reverse. just curious. Haven't had said vehicle but one year.
Additional Notes:
1st: water reservoir tank was empty and didn't notice it until heat was cold...inspected and filled reservoir back to max had it tested and couldn't find reason for coolant to be low...Ford tech told me to drive it because they were unable to explain.2nd issue when vehicle sets overnight when backing out of carport back brake system sounds like a scrubbing sound then after drive awhile it may or may not do it when I put it in reverse. just curious. Haven't had said vehicle but one year.
Mfg Campaign: 11626217
Recall Date: Nov 19, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
1st: water reservoir tank was empty and didn't notice it until heat was cold...inspected and filled reservoir back to max had it tested and couldn't find reason for coolant to be low...Ford tech told me to drive it because they were unable to explain.2nd issue when vehicle sets overnight when backing out of carport back brake system sounds like a scrubbing sound then after drive awhile it may or may not do it when I put it in reverse. just curious. Haven't had said vehicle but one year.
Corrective Action:
1st: water reservoir tank was empty and didn't notice it until heat was cold...inspected and filled reservoir back to max had it tested and couldn't find reason for coolant to be low...Ford tech told me to drive it because they were unable to explain.2nd issue when vehicle sets overnight when backing out of carport back brake system sounds like a scrubbing sound then after drive awhile it may or may not do it when I put it in reverse. just curious. Haven't had said vehicle but one year.
Additional Notes:
1st: water reservoir tank was empty and didn't notice it until heat was cold...inspected and filled reservoir back to max had it tested and couldn't find reason for coolant to be low...Ford tech told me to drive it because they were unable to explain.2nd issue when vehicle sets overnight when backing out of carport back brake system sounds like a scrubbing sound then after drive awhile it may or may not do it when I put it in reverse. just curious. Haven't had said vehicle but one year.
Mfg Campaign: 11626217
Recall Date: Nov 19, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AWD fault service required see manual Pre-collision assist not available Service advance trac Hill start assist not available. These are the codes that popped up when I started my car this morning. Escape has 74,000 miles on it. I got this warning one other time about 20,000 or 25,000 miles ago and it went away. This Time every time I start the car I get this warning. After a Google search I found many other drivers reporting this issue with the 1.5 and the 2.0 model engine. The AWD drive control model ground is the issue. This forum here found the issue and found a work around to fix it: [XXX] . Would be nice if Ford would fix the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
AWD fault service required see manual Pre-collision assist not available Service advance trac Hill start assist not available. These are the codes that popped up when I started my car this morning. Escape has 74,000 miles on it. I got this warning one other time about 20,000 or 25,000 miles ago and it went away. This Time every time I start the car I get this warning. After a Google search I found many other drivers reporting this issue with the 1.5 and the 2.0 model engine. The AWD drive control model ground is the issue. This forum here found the issue and found a work around to fix it: [XXX] . Would be nice if Ford would fix the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
AWD fault service required see manual Pre-collision assist not available Service advance trac Hill start assist not available. These are the codes that popped up when I started my car this morning. Escape has 74,000 miles on it. I got this warning one other time about 20,000 or 25,000 miles ago and it went away. This Time every time I start the car I get this warning. After a Google search I found many other drivers reporting this issue with the 1.5 and the 2.0 model engine. The AWD drive control model ground is the issue. This forum here found the issue and found a work around to fix it: [XXX] . Would be nice if Ford would fix the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11626237
Recall Date: Nov 19, 2024
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