Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S48
Recall Date: Mar 11, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C31
Recall Date: Nov 23, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S48
Recall Date: Nov 10, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S38
Recall Date: Aug 10, 2021
Consumer Complaints
282 ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The door weld on the door is causing it to pop when you open and close the door.
Corrective Action:
The door weld on the door is causing it to pop when you open and close the door.
Additional Notes:
The door weld on the door is causing it to pop when you open and close the door.
Mfg Campaign: 11533002
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In the fall of 2022, the driver door on my 2021 Ford Escape would not close properly and I took to the Ford Dealership as I told them it felt unsafe as I felt the door wanted to fall off when driving as the door was physically moving in and out. They laughed at me and said that would never happen. After two visits, they realized the weld had broken on the door and said they would order a new one. They said they had never seen that on a passenger vehicle. It took 12 weeks for the door to arrive and they first said they would cover the rental vehicle and then came back the next day and said they would not cover a rental vehicle even when I said I felt unsafe driving it. So I kept driving it because it was my only vehicle. Ford Corporate tried to charge me $571.00 to pay for my part of the repair. They also dismissed that it was a larger problem. I have documentation regarding these interactions. The dealer stepped in and covered my portion of the repair. After they replaced the door, I reported the door appeared to be falling of the hinges and they investigated and said because they do not replace doors at the dealership often, they improperly installed the door as one of the hinge bolts was already missing. In April, 2023, I traded my 2021 Escape in for a 2022 Escape as I did not feel safe because of the door and the dealer agreed. It cost an additional $5,000 to get out of the lease, but it was worth my safety.
Corrective Action:
In the fall of 2022, the driver door on my 2021 Ford Escape would not close properly and I took to the Ford Dealership as I told them it felt unsafe as I felt the door wanted to fall off when driving as the door was physically moving in and out. They laughed at me and said that would never happen. After two visits, they realized the weld had broken on the door and said they would order a new one. They said they had never seen that on a passenger vehicle. It took 12 weeks for the door to arrive and they first said they would cover the rental vehicle and then came back the next day and said they would not cover a rental vehicle even when I said I felt unsafe driving it. So I kept driving it because it was my only vehicle. Ford Corporate tried to charge me $571.00 to pay for my part of the repair. They also dismissed that it was a larger problem. I have documentation regarding these interactions. The dealer stepped in and covered my portion of the repair. After they replaced the door, I reported the door appeared to be falling of the hinges and they investigated and said because they do not replace doors at the dealership often, they improperly installed the door as one of the hinge bolts was already missing. In April, 2023, I traded my 2021 Escape in for a 2022 Escape as I did not feel safe because of the door and the dealer agreed. It cost an additional $5,000 to get out of the lease, but it was worth my safety.
Additional Notes:
In the fall of 2022, the driver door on my 2021 Ford Escape would not close properly and I took to the Ford Dealership as I told them it felt unsafe as I felt the door wanted to fall off when driving as the door was physically moving in and out. They laughed at me and said that would never happen. After two visits, they realized the weld had broken on the door and said they would order a new one. They said they had never seen that on a passenger vehicle. It took 12 weeks for the door to arrive and they first said they would cover the rental vehicle and then came back the next day and said they would not cover a rental vehicle even when I said I felt unsafe driving it. So I kept driving it because it was my only vehicle. Ford Corporate tried to charge me $571.00 to pay for my part of the repair. They also dismissed that it was a larger problem. I have documentation regarding these interactions. The dealer stepped in and covered my portion of the repair. After they replaced the door, I reported the door appeared to be falling of the hinges and they investigated and said because they do not replace doors at the dealership often, they improperly installed the door as one of the hinge bolts was already missing. In April, 2023, I traded my 2021 Escape in for a 2022 Escape as I did not feel safe because of the door and the dealer agreed. It cost an additional $5,000 to get out of the lease, but it was worth my safety.
Mfg Campaign: 11532547
Recall Date: Jul 16, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ford is not recalling their ford escape and broncos. I tired to get my state inspection done at two places for my 2021 ford escape and was told that they can not connect to the system due to faulty programs from ford. I was told to go to ford and they wanted ti charge me $199.99 to update the faulty software. They said it is a known problem and ford isn’t/hasn’t recalled it.
Corrective Action:
Ford is not recalling their ford escape and broncos. I tired to get my state inspection done at two places for my 2021 ford escape and was told that they can not connect to the system due to faulty programs from ford. I was told to go to ford and they wanted ti charge me $199.99 to update the faulty software. They said it is a known problem and ford isn’t/hasn’t recalled it.
Additional Notes:
Ford is not recalling their ford escape and broncos. I tired to get my state inspection done at two places for my 2021 ford escape and was told that they can not connect to the system due to faulty programs from ford. I was told to go to ford and they wanted ti charge me $199.99 to update the faulty software. They said it is a known problem and ford isn’t/hasn’t recalled it.
Mfg Campaign: 11531373
Recall Date: Jul 10, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2021 escape purchased on 10/12/21. By the end of October my vehicle began stalling while driving. The transmission was unable to change gears when the vehicle was accelerating or decelerating. While making a right turn my vehicle almost stalled out in front of the oncoming traffic but at the last minute the car accelerated. Next the vehicle started jerking when placed in reverse. When put in reverse a loud grinding sound and jolting / jumping would occur. The jolt and noise sounded and felt like someone had rear ended the vehicle the moment it was placed in reverse. On 11/6/21 while sitting in traffic I smelled something burning and it seemed to be coming from under my hood. Once I arrived to my destination I opened my hood and looked for any signs of a fire /burning but didn’t notice anything unusual. No warnings were displayed on my vehicle so I brushed it off. Finally on 11/18/21 at 2,965 miles my vehicles powertrain failed. After starting my vehicle and putting it in reverse a loud grinding sound and jump occurred. Once in drive the vehicle began to jerk and had difficulty accelerating. By the time I exited the parking lot a power train failure notice was displayed. Ford replaced the transmission and everything was obviously under warranty. The Ford Pass service record stated the following services were performed: transmission, clutch, axel, other. It is my understanding the entire transmission was replaced. These issues were and still are very concerning given the fact a brand new car experienced power train failure after 2,965 miles. 6/15/23: brakes are ridiculously loud when braking in reverse, brakes make grinding/ scrubbing sound, black break dust on back rims, oh and a new recall for possible fuel injector crack. Rather than addressing the actual fuel injector problem Ford will install a drainage tube to divert fuel away from the engine (*if/ when the fuel injector cracks) and add engenie software to alert drivers when fuel rail pressure has dropped.
Corrective Action:
2021 escape purchased on 10/12/21. By the end of October my vehicle began stalling while driving. The transmission was unable to change gears when the vehicle was accelerating or decelerating. While making a right turn my vehicle almost stalled out in front of the oncoming traffic but at the last minute the car accelerated. Next the vehicle started jerking when placed in reverse. When put in reverse a loud grinding sound and jolting / jumping would occur. The jolt and noise sounded and felt like someone had rear ended the vehicle the moment it was placed in reverse. On 11/6/21 while sitting in traffic I smelled something burning and it seemed to be coming from under my hood. Once I arrived to my destination I opened my hood and looked for any signs of a fire /burning but didn’t notice anything unusual. No warnings were displayed on my vehicle so I brushed it off. Finally on 11/18/21 at 2,965 miles my vehicles powertrain failed. After starting my vehicle and putting it in reverse a loud grinding sound and jump occurred. Once in drive the vehicle began to jerk and had difficulty accelerating. By the time I exited the parking lot a power train failure notice was displayed. Ford replaced the transmission and everything was obviously under warranty. The Ford Pass service record stated the following services were performed: transmission, clutch, axel, other. It is my understanding the entire transmission was replaced. These issues were and still are very concerning given the fact a brand new car experienced power train failure after 2,965 miles. 6/15/23: brakes are ridiculously loud when braking in reverse, brakes make grinding/ scrubbing sound, black break dust on back rims, oh and a new recall for possible fuel injector crack. Rather than addressing the actual fuel injector problem Ford will install a drainage tube to divert fuel away from the engine (*if/ when the fuel injector cracks) and add engenie software to alert drivers when fuel rail pressure has dropped.
Additional Notes:
2021 escape purchased on 10/12/21. By the end of October my vehicle began stalling while driving. The transmission was unable to change gears when the vehicle was accelerating or decelerating. While making a right turn my vehicle almost stalled out in front of the oncoming traffic but at the last minute the car accelerated. Next the vehicle started jerking when placed in reverse. When put in reverse a loud grinding sound and jolting / jumping would occur. The jolt and noise sounded and felt like someone had rear ended the vehicle the moment it was placed in reverse. On 11/6/21 while sitting in traffic I smelled something burning and it seemed to be coming from under my hood. Once I arrived to my destination I opened my hood and looked for any signs of a fire /burning but didn’t notice anything unusual. No warnings were displayed on my vehicle so I brushed it off. Finally on 11/18/21 at 2,965 miles my vehicles powertrain failed. After starting my vehicle and putting it in reverse a loud grinding sound and jump occurred. Once in drive the vehicle began to jerk and had difficulty accelerating. By the time I exited the parking lot a power train failure notice was displayed. Ford replaced the transmission and everything was obviously under warranty. The Ford Pass service record stated the following services were performed: transmission, clutch, axel, other. It is my understanding the entire transmission was replaced. These issues were and still are very concerning given the fact a brand new car experienced power train failure after 2,965 miles. 6/15/23: brakes are ridiculously loud when braking in reverse, brakes make grinding/ scrubbing sound, black break dust on back rims, oh and a new recall for possible fuel injector crack. Rather than addressing the actual fuel injector problem Ford will install a drainage tube to divert fuel away from the engine (*if/ when the fuel injector cracks) and add engenie software to alert drivers when fuel rail pressure has dropped.
Mfg Campaign: 11527147
Recall Date: Jun 15, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
2021 escape purchased on 10/12/21. By the end of October my vehicle began stalling while driving. The transmission was unable to change gears when the vehicle was accelerating or decelerating. While making a right turn my vehicle almost stalled out in front of the oncoming traffic but at the last minute the car accelerated. Next the vehicle started jerking when placed in reverse. When put in reverse a loud grinding sound and jolting / jumping would occur. The jolt and noise sounded and felt like someone had rear ended the vehicle the moment it was placed in reverse. On 11/6/21 while sitting in traffic I smelled something burning and it seemed to be coming from under my hood. Once I arrived to my destination I opened my hood and looked for any signs of a fire /burning but didn’t notice anything unusual. No warnings were displayed on my vehicle so I brushed it off. Finally on 11/18/21 at 2,965 miles my vehicles powertrain failed. After starting my vehicle and putting it in reverse a loud grinding sound and jump occurred. Once in drive the vehicle began to jerk and had difficulty accelerating. By the time I exited the parking lot a power train failure notice was displayed. Ford replaced the transmission and everything was obviously under warranty. The Ford Pass service record stated the following services were performed: transmission, clutch, axel, other. It is my understanding the entire transmission was replaced. These issues were and still are very concerning given the fact a brand new car experienced power train failure after 2,965 miles. 6/15/23: brakes are ridiculously loud when braking in reverse, brakes make grinding/ scrubbing sound, black break dust on back rims, oh and a new recall for possible fuel injector crack. Rather than addressing the actual fuel injector problem Ford will install a drainage tube to divert fuel away from the engine (*if/ when the fuel injector cracks) and add engenie software to alert drivers when fuel rail pressure has dropped.
Corrective Action:
2021 escape purchased on 10/12/21. By the end of October my vehicle began stalling while driving. The transmission was unable to change gears when the vehicle was accelerating or decelerating. While making a right turn my vehicle almost stalled out in front of the oncoming traffic but at the last minute the car accelerated. Next the vehicle started jerking when placed in reverse. When put in reverse a loud grinding sound and jolting / jumping would occur. The jolt and noise sounded and felt like someone had rear ended the vehicle the moment it was placed in reverse. On 11/6/21 while sitting in traffic I smelled something burning and it seemed to be coming from under my hood. Once I arrived to my destination I opened my hood and looked for any signs of a fire /burning but didn’t notice anything unusual. No warnings were displayed on my vehicle so I brushed it off. Finally on 11/18/21 at 2,965 miles my vehicles powertrain failed. After starting my vehicle and putting it in reverse a loud grinding sound and jump occurred. Once in drive the vehicle began to jerk and had difficulty accelerating. By the time I exited the parking lot a power train failure notice was displayed. Ford replaced the transmission and everything was obviously under warranty. The Ford Pass service record stated the following services were performed: transmission, clutch, axel, other. It is my understanding the entire transmission was replaced. These issues were and still are very concerning given the fact a brand new car experienced power train failure after 2,965 miles. 6/15/23: brakes are ridiculously loud when braking in reverse, brakes make grinding/ scrubbing sound, black break dust on back rims, oh and a new recall for possible fuel injector crack. Rather than addressing the actual fuel injector problem Ford will install a drainage tube to divert fuel away from the engine (*if/ when the fuel injector cracks) and add engenie software to alert drivers when fuel rail pressure has dropped.
Additional Notes:
2021 escape purchased on 10/12/21. By the end of October my vehicle began stalling while driving. The transmission was unable to change gears when the vehicle was accelerating or decelerating. While making a right turn my vehicle almost stalled out in front of the oncoming traffic but at the last minute the car accelerated. Next the vehicle started jerking when placed in reverse. When put in reverse a loud grinding sound and jolting / jumping would occur. The jolt and noise sounded and felt like someone had rear ended the vehicle the moment it was placed in reverse. On 11/6/21 while sitting in traffic I smelled something burning and it seemed to be coming from under my hood. Once I arrived to my destination I opened my hood and looked for any signs of a fire /burning but didn’t notice anything unusual. No warnings were displayed on my vehicle so I brushed it off. Finally on 11/18/21 at 2,965 miles my vehicles powertrain failed. After starting my vehicle and putting it in reverse a loud grinding sound and jump occurred. Once in drive the vehicle began to jerk and had difficulty accelerating. By the time I exited the parking lot a power train failure notice was displayed. Ford replaced the transmission and everything was obviously under warranty. The Ford Pass service record stated the following services were performed: transmission, clutch, axel, other. It is my understanding the entire transmission was replaced. These issues were and still are very concerning given the fact a brand new car experienced power train failure after 2,965 miles. 6/15/23: brakes are ridiculously loud when braking in reverse, brakes make grinding/ scrubbing sound, black break dust on back rims, oh and a new recall for possible fuel injector crack. Rather than addressing the actual fuel injector problem Ford will install a drainage tube to divert fuel away from the engine (*if/ when the fuel injector cracks) and add engenie software to alert drivers when fuel rail pressure has dropped.
Mfg Campaign: 11527147
Recall Date: Jun 15, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
At 38,000 miles I got into my car and it started making a popping noise on my drivers side door when opening it and closing it. After further inspection, I cannot put my window down and I am met with resistance whenever trying to open or close it. This poses safety concerns in the event of a car crash. Apparently this is not a recall item at this time and I am awaiting my dealership to even see if it’s covered as it is past 36,000 miles.
Corrective Action:
At 38,000 miles I got into my car and it started making a popping noise on my drivers side door when opening it and closing it. After further inspection, I cannot put my window down and I am met with resistance whenever trying to open or close it. This poses safety concerns in the event of a car crash. Apparently this is not a recall item at this time and I am awaiting my dealership to even see if it’s covered as it is past 36,000 miles.
Additional Notes:
At 38,000 miles I got into my car and it started making a popping noise on my drivers side door when opening it and closing it. After further inspection, I cannot put my window down and I am met with resistance whenever trying to open or close it. This poses safety concerns in the event of a car crash. Apparently this is not a recall item at this time and I am awaiting my dealership to even see if it’s covered as it is past 36,000 miles.
Mfg Campaign: 11526679
Recall Date: Jun 12, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I was driving and turned right and the issue started. Pulled over to a safe place and notice d rear wheel bracket was broken. Towed to dealer. The dealer insisted I hit something I did not. The car has less than 8600 miles. I could not believe this was not covered under warranty. In addition, the fuel injection recall there are no parts available and waiting list. I am trading the car in as this is the second time the car has broken down on the roadside. I no longer feel safe in the vehicle.
Corrective Action:
I was driving and turned right and the issue started. Pulled over to a safe place and notice d rear wheel bracket was broken. Towed to dealer. The dealer insisted I hit something I did not. The car has less than 8600 miles. I could not believe this was not covered under warranty. In addition, the fuel injection recall there are no parts available and waiting list. I am trading the car in as this is the second time the car has broken down on the roadside. I no longer feel safe in the vehicle.
Additional Notes:
I was driving and turned right and the issue started. Pulled over to a safe place and notice d rear wheel bracket was broken. Towed to dealer. The dealer insisted I hit something I did not. The car has less than 8600 miles. I could not believe this was not covered under warranty. In addition, the fuel injection recall there are no parts available and waiting list. I am trading the car in as this is the second time the car has broken down on the roadside. I no longer feel safe in the vehicle.
Mfg Campaign: 11526216
Recall Date: Jun 9, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I bought my 2021 Ford Escape in June 2021 new. Shortly after I bought it, I started to hear a really loud screeching sound, very similar to a train coming to a screeching halt, whenever I reversed my car. I brought it into an Illinois ford dealership and they said nothing was wrong with it. Shortly thereafter, I received a notice in the mail about a warranty for the back brakes. Thinking that I solved my issue, I brought my car into a different dealership in Michigan and had them fix the brake pads. To my dismay and frustration, the brakes still made the terrible sound. I asked the folks why it was still making that sound and they said it was normal. A car backing up should never make that sound. Not only is it terrible sounding but it seems like a major safety concern. The Michigan dealership said that the brakes can make a squealing noise anytime their is condensation on the brake pads, mainly due to the fact that the brakes/brake pads have some sort of metal material in them. I decided to move up the food chain and call the corporate ford office but they couldn’t help me either. Which brought me to filing a formal complaint and seeing what you all can do to help me out. There are several folks out their on the internet that are having the same loud squealing noise as me and are being told it is “nothing wrong.” But a normal car SHOULD NOT BE making those sounds. Please let me know if you can assist.
Corrective Action:
I bought my 2021 Ford Escape in June 2021 new. Shortly after I bought it, I started to hear a really loud screeching sound, very similar to a train coming to a screeching halt, whenever I reversed my car. I brought it into an Illinois ford dealership and they said nothing was wrong with it. Shortly thereafter, I received a notice in the mail about a warranty for the back brakes. Thinking that I solved my issue, I brought my car into a different dealership in Michigan and had them fix the brake pads. To my dismay and frustration, the brakes still made the terrible sound. I asked the folks why it was still making that sound and they said it was normal. A car backing up should never make that sound. Not only is it terrible sounding but it seems like a major safety concern. The Michigan dealership said that the brakes can make a squealing noise anytime their is condensation on the brake pads, mainly due to the fact that the brakes/brake pads have some sort of metal material in them. I decided to move up the food chain and call the corporate ford office but they couldn’t help me either. Which brought me to filing a formal complaint and seeing what you all can do to help me out. There are several folks out their on the internet that are having the same loud squealing noise as me and are being told it is “nothing wrong.” But a normal car SHOULD NOT BE making those sounds. Please let me know if you can assist.
Additional Notes:
I bought my 2021 Ford Escape in June 2021 new. Shortly after I bought it, I started to hear a really loud screeching sound, very similar to a train coming to a screeching halt, whenever I reversed my car. I brought it into an Illinois ford dealership and they said nothing was wrong with it. Shortly thereafter, I received a notice in the mail about a warranty for the back brakes. Thinking that I solved my issue, I brought my car into a different dealership in Michigan and had them fix the brake pads. To my dismay and frustration, the brakes still made the terrible sound. I asked the folks why it was still making that sound and they said it was normal. A car backing up should never make that sound. Not only is it terrible sounding but it seems like a major safety concern. The Michigan dealership said that the brakes can make a squealing noise anytime their is condensation on the brake pads, mainly due to the fact that the brakes/brake pads have some sort of metal material in them. I decided to move up the food chain and call the corporate ford office but they couldn’t help me either. Which brought me to filing a formal complaint and seeing what you all can do to help me out. There are several folks out their on the internet that are having the same loud squealing noise as me and are being told it is “nothing wrong.” But a normal car SHOULD NOT BE making those sounds. Please let me know if you can assist.
Mfg Campaign: 11525510
Recall Date: Jun 5, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought my 2021 Ford Escape in June 2021 new. Shortly after I bought it, I started to hear a really loud screeching sound, very similar to a train coming to a screeching halt, whenever I reversed my car. I brought it into an Illinois ford dealership and they said nothing was wrong with it. Shortly thereafter, I received a notice in the mail about a warranty for the back brakes. Thinking that I solved my issue, I brought my car into a different dealership in Michigan and had them fix the brake pads. To my dismay and frustration, the brakes still made the terrible sound. I asked the folks why it was still making that sound and they said it was normal. A car backing up should never make that sound. Not only is it terrible sounding but it seems like a major safety concern. The Michigan dealership said that the brakes can make a squealing noise anytime their is condensation on the brake pads, mainly due to the fact that the brakes/brake pads have some sort of metal material in them. I decided to move up the food chain and call the corporate ford office but they couldn’t help me either. Which brought me to filing a formal complaint and seeing what you all can do to help me out. There are several folks out their on the internet that are having the same loud squealing noise as me and are being told it is “nothing wrong.” But a normal car SHOULD NOT BE making those sounds. Please let me know if you can assist.
Corrective Action:
I bought my 2021 Ford Escape in June 2021 new. Shortly after I bought it, I started to hear a really loud screeching sound, very similar to a train coming to a screeching halt, whenever I reversed my car. I brought it into an Illinois ford dealership and they said nothing was wrong with it. Shortly thereafter, I received a notice in the mail about a warranty for the back brakes. Thinking that I solved my issue, I brought my car into a different dealership in Michigan and had them fix the brake pads. To my dismay and frustration, the brakes still made the terrible sound. I asked the folks why it was still making that sound and they said it was normal. A car backing up should never make that sound. Not only is it terrible sounding but it seems like a major safety concern. The Michigan dealership said that the brakes can make a squealing noise anytime their is condensation on the brake pads, mainly due to the fact that the brakes/brake pads have some sort of metal material in them. I decided to move up the food chain and call the corporate ford office but they couldn’t help me either. Which brought me to filing a formal complaint and seeing what you all can do to help me out. There are several folks out their on the internet that are having the same loud squealing noise as me and are being told it is “nothing wrong.” But a normal car SHOULD NOT BE making those sounds. Please let me know if you can assist.
Additional Notes:
I bought my 2021 Ford Escape in June 2021 new. Shortly after I bought it, I started to hear a really loud screeching sound, very similar to a train coming to a screeching halt, whenever I reversed my car. I brought it into an Illinois ford dealership and they said nothing was wrong with it. Shortly thereafter, I received a notice in the mail about a warranty for the back brakes. Thinking that I solved my issue, I brought my car into a different dealership in Michigan and had them fix the brake pads. To my dismay and frustration, the brakes still made the terrible sound. I asked the folks why it was still making that sound and they said it was normal. A car backing up should never make that sound. Not only is it terrible sounding but it seems like a major safety concern. The Michigan dealership said that the brakes can make a squealing noise anytime their is condensation on the brake pads, mainly due to the fact that the brakes/brake pads have some sort of metal material in them. I decided to move up the food chain and call the corporate ford office but they couldn’t help me either. Which brought me to filing a formal complaint and seeing what you all can do to help me out. There are several folks out their on the internet that are having the same loud squealing noise as me and are being told it is “nothing wrong.” But a normal car SHOULD NOT BE making those sounds. Please let me know if you can assist.
Mfg Campaign: 11525510
Recall Date: Jun 5, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
since I have owned this SUV the break has been bad I have taken it in with no help from ford now the weld on my drive side door has broken away from the frame. ford has told me that there nothing they can do about it, and I have to pay for the repairs. i have had the car for 2 1/2 years and i have read on line that this has happen to a lot of people
Corrective Action:
since I have owned this SUV the break has been bad I have taken it in with no help from ford now the weld on my drive side door has broken away from the frame. ford has told me that there nothing they can do about it, and I have to pay for the repairs. i have had the car for 2 1/2 years and i have read on line that this has happen to a lot of people
Additional Notes:
since I have owned this SUV the break has been bad I have taken it in with no help from ford now the weld on my drive side door has broken away from the frame. ford has told me that there nothing they can do about it, and I have to pay for the repairs. i have had the car for 2 1/2 years and i have read on line that this has happen to a lot of people
Mfg Campaign: 11522699
Recall Date: May 18, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
since I have owned this SUV the break has been bad I have taken it in with no help from ford now the weld on my drive side door has broken away from the frame. ford has told me that there nothing they can do about it, and I have to pay for the repairs. i have had the car for 2 1/2 years and i have read on line that this has happen to a lot of people
Corrective Action:
since I have owned this SUV the break has been bad I have taken it in with no help from ford now the weld on my drive side door has broken away from the frame. ford has told me that there nothing they can do about it, and I have to pay for the repairs. i have had the car for 2 1/2 years and i have read on line that this has happen to a lot of people
Additional Notes:
since I have owned this SUV the break has been bad I have taken it in with no help from ford now the weld on my drive side door has broken away from the frame. ford has told me that there nothing they can do about it, and I have to pay for the repairs. i have had the car for 2 1/2 years and i have read on line that this has happen to a lot of people
Mfg Campaign: 11522699
Recall Date: May 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
No incident, but complaint regarding Ford's untimely correction of safety recall 22S73, NHTSA Recall 22V859. Recall notice sent in January 2023; thus far Ford (Woody Anderson Ford, Huntsville, AL) is totally noncommittal in terms of a likely correction date. Based upon data from this Ford dealership, corrective action could be as late as Fall/Winter 2023. Ford should be responsible for allotting adequate resources to this safety issue.
Corrective Action:
No incident, but complaint regarding Ford's untimely correction of safety recall 22S73, NHTSA Recall 22V859. Recall notice sent in January 2023; thus far Ford (Woody Anderson Ford, Huntsville, AL) is totally noncommittal in terms of a likely correction date. Based upon data from this Ford dealership, corrective action could be as late as Fall/Winter 2023. Ford should be responsible for allotting adequate resources to this safety issue.
Additional Notes:
No incident, but complaint regarding Ford's untimely correction of safety recall 22S73, NHTSA Recall 22V859. Recall notice sent in January 2023; thus far Ford (Woody Anderson Ford, Huntsville, AL) is totally noncommittal in terms of a likely correction date. Based upon data from this Ford dealership, corrective action could be as late as Fall/Winter 2023. Ford should be responsible for allotting adequate resources to this safety issue.
Mfg Campaign: 11522472
Recall Date: May 17, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11521500
Recall Date: May 11, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Received two notices that their is a recall on my Ford Escape. Scheduled the recall with the Ford dealership. the dealership said there is a waiting list, and they only receive 10 parts a month to replace the recall.
Corrective Action:
Received two notices that their is a recall on my Ford Escape. Scheduled the recall with the Ford dealership. the dealership said there is a waiting list, and they only receive 10 parts a month to replace the recall.
Additional Notes:
Received two notices that their is a recall on my Ford Escape. Scheduled the recall with the Ford dealership. the dealership said there is a waiting list, and they only receive 10 parts a month to replace the recall.
Mfg Campaign: 11521526
Recall Date: May 11, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11521531
Recall Date: May 11, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle still has not been serviced due to the dealerships informing me that they do not have the parts even though I received notice that the parts were in stock.
Corrective Action:
The vehicle still has not been serviced due to the dealerships informing me that they do not have the parts even though I received notice that the parts were in stock.
Additional Notes:
The vehicle still has not been serviced due to the dealerships informing me that they do not have the parts even though I received notice that the parts were in stock.
Mfg Campaign: 11520630
Recall Date: May 5, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle still has not been serviced due to the dealerships informing me that they do not have the parts even though I received notice that the parts were in stock.
Corrective Action:
The vehicle still has not been serviced due to the dealerships informing me that they do not have the parts even though I received notice that the parts were in stock.
Additional Notes:
The vehicle still has not been serviced due to the dealerships informing me that they do not have the parts even though I received notice that the parts were in stock.
Mfg Campaign: 11520630
Recall Date: May 5, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have called the place where I’ve bought my car several times to see if they could get the recall fixed yet, they keep saying they do not currently have the parts yet but I have read where the parts should now be available. I have been waiting several months for this issue to be fixed.
Corrective Action:
I have called the place where I’ve bought my car several times to see if they could get the recall fixed yet, they keep saying they do not currently have the parts yet but I have read where the parts should now be available. I have been waiting several months for this issue to be fixed.
Additional Notes:
I have called the place where I’ve bought my car several times to see if they could get the recall fixed yet, they keep saying they do not currently have the parts yet but I have read where the parts should now be available. I have been waiting several months for this issue to be fixed.
Mfg Campaign: 11518990
Recall Date: Apr 25, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated while the vehicle was being inspected at a local dealer for a State Inspection, the contact was informed that the front passenger’s side tire needed to be replaced, and that both rear shocks were leaking. The contact stated no warning light was illuminated. The contact called an independent mechanic and was informed that the rear shocks should not be leaking at the age of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 41,513. The contact communicated the issue with the right driver window not going up sometimes when I press on the button. Now it is making a serious popping sound.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated while the vehicle was being inspected at a local dealer for a State Inspection, the contact was informed that the front passenger’s side tire needed to be replaced, and that both rear shocks were leaking. The contact stated no warning light was illuminated. The contact called an independent mechanic and was informed that the rear shocks should not be leaking at the age of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 41,513. The contact communicated the issue with the right driver window not going up sometimes when I press on the button. Now it is making a serious popping sound.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated while the vehicle was being inspected at a local dealer for a State Inspection, the contact was informed that the front passenger’s side tire needed to be replaced, and that both rear shocks were leaking. The contact stated no warning light was illuminated. The contact called an independent mechanic and was informed that the rear shocks should not be leaking at the age of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 41,513. The contact communicated the issue with the right driver window not going up sometimes when I press on the button. Now it is making a serious popping sound.
Mfg Campaign: 11518630
Recall Date: Apr 24, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Stalls in traffic while in EV mode (Electric Vehicle mode). It has failed 3 times while driving in the last 10 days. This is unsafe because there is no chance to pull out of traffic.
Corrective Action:
Stalls in traffic while in EV mode (Electric Vehicle mode). It has failed 3 times while driving in the last 10 days. This is unsafe because there is no chance to pull out of traffic.
Additional Notes:
Stalls in traffic while in EV mode (Electric Vehicle mode). It has failed 3 times while driving in the last 10 days. This is unsafe because there is no chance to pull out of traffic.
Mfg Campaign: 11518536
Recall Date: Apr 23, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury