FORD ESCAPE 2021

Complete listing of complaints and recalls for this vehicle

282
Complaints
43
Recalls

Complaints & Recalls

282 Complaints 43 Recalls

Official Safety Recalls - Important!

43 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V467000 SAFETY RECALL
694.3K Vehicles Affected
Recall Date: Jul 11, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
The remedy is currently under development. As an interim repair, dealers will update the engine control software, free of charge. Owner notification letters notifying owners of the safety risk are expected to be mailed August 18, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S76
Recall Date: Jul 11, 2025
Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Ford Motor Company
NHTSA Campaign: 25V345000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S54
Notice Date: Jun 27, 2025
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 25V165000 SAFETY RECALL
33.6K Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S21
Notice Date: Apr 22, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 24V954000 SAFETY RECALL
20.5K Vehicles Affected
Recall Date: Dec 20, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
FREE Recall Solution:
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S79
Notice Date: May 30, 2025
Recall Date: Dec 20, 2024
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V330000 SAFETY RECALL
9.3K Vehicles Affected
Recall Date: May 10, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024, and November 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S33
Notice Date: May 22, 2024
Recall Date: May 10, 2024
Ford Motor Company
NHTSA Campaign: 23V380000 SAFETY RECALL
125.3K Vehicles Affected
Recall Date: May 26, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S27
Notice Date: May 3, 2024
Recall Date: May 26, 2023
Ford Motor Company
NHTSA Campaign: 22V859000 SAFETY RECALL
521.7K Vehicles Affected
Recall Date: Nov 18, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S73
Notice Date: Feb 28, 2023
Recall Date: Nov 18, 2022
Ford Motor Company
NHTSA Campaign: 22V484000 SAFETY RECALL
100.7K Vehicles Affected
Recall Date: Jul 7, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S47
Notice Date: Aug 19, 2022
Recall Date: Jul 7, 2022
Ford Motor Company
NHTSA Campaign: 22V191000 SAFETY RECALL
345.5K Vehicles Affected
Recall Date: Mar 25, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Potential Risk:
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S21
Notice Date: Apr 18, 2022
Recall Date: Mar 25, 2022
Ford Motor Company
NHTSA Campaign: 22V149000 SAFETY RECALL
3 Vehicles Affected
Recall Date: Mar 11, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Potential Risk:
A sudden loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S48
Notice Date: Mar 28, 2022
Recall Date: Mar 11, 2022
Ford Motor Company
NHTSA Campaign: 21V922000 SAFETY RECALL
114.7K Vehicles Affected
Recall Date: Nov 23, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Potential Risk:
During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21C31
Notice Date: Aug 17, 2022
Recall Date: Nov 23, 2021
Ford Motor Company
NHTSA Campaign: 21V869000 SAFETY RECALL
1 Vehicles Affected
Recall Date: Nov 10, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

Potential Risk:
A sudden loss of drive power increases the risk of a crash.
FREE Recall Solution:
A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S48
Notice Date: Dec 1, 2021
Recall Date: Nov 10, 2021
Ford Motor Company
NHTSA Campaign: 21V625000 SAFETY RECALL
13.8K Vehicles Affected
Recall Date: Aug 10, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.

Potential Risk:
An engine stall increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel delivery module, free of charge. Interim notification letters (remedy not available) were mailed on September 30, 2021. Owner notification letters were mailed on December 14, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S38.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S38
Notice Date: Dec 14, 2021
Recall Date: Aug 10, 2021

Consumer Complaints

282 Complaints
Ford Motor Company
Campaign: 11517458 Other
Apr 17, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer and a second dealer, Bill Brown Ford (32222 Plymouth Rd, Livonia, MI 48150), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer and a second dealer, Bill Brown Ford (32222 Plymouth Rd, Livonia, MI 48150), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer and a second dealer, Bill Brown Ford (32222 Plymouth Rd, Livonia, MI 48150), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: FORD
Mfg Campaign: 11517458
Notice Date: Apr 17, 2023
Recall Date: Apr 17, 2023
Ford Motor Company
Campaign: 11516340 Other
Apr 10, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH, there was an abnormally loud sound coming from underneath the hood. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the shutter deflectors to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 300.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH, there was an abnormally loud sound coming from underneath the hood. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the shutter deflectors to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 300.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH, there was an abnormally loud sound coming from underneath the hood. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the shutter deflectors to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 300.

Manufacturer: FORD
Mfg Campaign: 11516340
Notice Date: Apr 10, 2023
Recall Date: Apr 10, 2023
Ford Motor Company
Campaign: 11515688 Other
Apr 5, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Bought my 2021 Ford Escape a year ago, since a month after purchase, grinding noises Only when backing up, rain or shine or cold or hot. Getting worse within this year. Brought in 3-4 times, every time mechanic said nothing was wrong it was normal for this type of vehicle. Brought a few months ago to a different (not dealership) mechanic something Not right and needs fixing asap. Also noted crack and leaking from suspension! Dealership not willing to help, if my kids and I get into an accident because of this and a death or major injury shall occur , this will never be the end.! This has to stop! Treat cars like family please, because mine are in it.

Corrective Action:

Bought my 2021 Ford Escape a year ago, since a month after purchase, grinding noises Only when backing up, rain or shine or cold or hot. Getting worse within this year. Brought in 3-4 times, every time mechanic said nothing was wrong it was normal for this type of vehicle. Brought a few months ago to a different (not dealership) mechanic something Not right and needs fixing asap. Also noted crack and leaking from suspension! Dealership not willing to help, if my kids and I get into an accident because of this and a death or major injury shall occur , this will never be the end.! This has to stop! Treat cars like family please, because mine are in it.

Additional Notes:

Bought my 2021 Ford Escape a year ago, since a month after purchase, grinding noises Only when backing up, rain or shine or cold or hot. Getting worse within this year. Brought in 3-4 times, every time mechanic said nothing was wrong it was normal for this type of vehicle. Brought a few months ago to a different (not dealership) mechanic something Not right and needs fixing asap. Also noted crack and leaking from suspension! Dealership not willing to help, if my kids and I get into an accident because of this and a death or major injury shall occur , this will never be the end.! This has to stop! Treat cars like family please, because mine are in it.

Manufacturer: FORD
Mfg Campaign: 11515688
Notice Date: Apr 5, 2023
Recall Date: Apr 5, 2023
Ford Motor Company
Campaign: 11515688 Other
Apr 5, 2023
Defect Description:

SUSPENSION

Potential Consequences:

Bought my 2021 Ford Escape a year ago, since a month after purchase, grinding noises Only when backing up, rain or shine or cold or hot. Getting worse within this year. Brought in 3-4 times, every time mechanic said nothing was wrong it was normal for this type of vehicle. Brought a few months ago to a different (not dealership) mechanic something Not right and needs fixing asap. Also noted crack and leaking from suspension! Dealership not willing to help, if my kids and I get into an accident because of this and a death or major injury shall occur , this will never be the end.! This has to stop! Treat cars like family please, because mine are in it.

Corrective Action:

Bought my 2021 Ford Escape a year ago, since a month after purchase, grinding noises Only when backing up, rain or shine or cold or hot. Getting worse within this year. Brought in 3-4 times, every time mechanic said nothing was wrong it was normal for this type of vehicle. Brought a few months ago to a different (not dealership) mechanic something Not right and needs fixing asap. Also noted crack and leaking from suspension! Dealership not willing to help, if my kids and I get into an accident because of this and a death or major injury shall occur , this will never be the end.! This has to stop! Treat cars like family please, because mine are in it.

Additional Notes:

Bought my 2021 Ford Escape a year ago, since a month after purchase, grinding noises Only when backing up, rain or shine or cold or hot. Getting worse within this year. Brought in 3-4 times, every time mechanic said nothing was wrong it was normal for this type of vehicle. Brought a few months ago to a different (not dealership) mechanic something Not right and needs fixing asap. Also noted crack and leaking from suspension! Dealership not willing to help, if my kids and I get into an accident because of this and a death or major injury shall occur , this will never be the end.! This has to stop! Treat cars like family please, because mine are in it.

Manufacturer: FORD
Mfg Campaign: 11515688
Notice Date: Apr 5, 2023
Recall Date: Apr 5, 2023
Ford Motor Company
Campaign: 11515435 Other
Apr 4, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: FORD
Mfg Campaign: 11515435
Notice Date: Apr 4, 2023
Recall Date: Apr 4, 2023
Ford Motor Company
Campaign: 11515435 Other
Apr 4, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: FORD
Mfg Campaign: 11515435
Notice Date: Apr 4, 2023
Recall Date: Apr 4, 2023
Ford Motor Company
Campaign: 11514426 Other
Mar 29, 2023
Defect Description:

ENGINE

Potential Consequences:

FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

Corrective Action:

FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

Additional Notes:

FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

Manufacturer: FORD
Mfg Campaign: 11514426
Notice Date: Mar 29, 2023
Recall Date: Mar 29, 2023
Ford Motor Company
Campaign: 11514296 Other
Mar 28, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could be repaired in October 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could be repaired in October 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could be repaired in October 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: FORD
Mfg Campaign: 11514296
Notice Date: Mar 28, 2023
Recall Date: Mar 28, 2023
Ford Motor Company
Campaign: 11513555 Other
Mar 24, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: FORD
Mfg Campaign: 11513555
Notice Date: Mar 24, 2023
Recall Date: Mar 24, 2023
Ford Motor Company
Campaign: 11513590 Other
Mar 24, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The braking system is extremely choppy and sensitive and even after having the car almost a year I have been unable to master it. I have a plug in feature for my insurance purposes and it goes off 7-10 times that I break because of the sensitivity of the brakes. I’ve owned many vehicles and I’ve never had issues such as these to the extent I’ve told others I would NOT recommend this car to anyone! The steering is also very sensitive so much so that I fear one emergency shift would easily send the car out of control of rolling.

Corrective Action:

The braking system is extremely choppy and sensitive and even after having the car almost a year I have been unable to master it. I have a plug in feature for my insurance purposes and it goes off 7-10 times that I break because of the sensitivity of the brakes. I’ve owned many vehicles and I’ve never had issues such as these to the extent I’ve told others I would NOT recommend this car to anyone! The steering is also very sensitive so much so that I fear one emergency shift would easily send the car out of control of rolling.

Additional Notes:

The braking system is extremely choppy and sensitive and even after having the car almost a year I have been unable to master it. I have a plug in feature for my insurance purposes and it goes off 7-10 times that I break because of the sensitivity of the brakes. I’ve owned many vehicles and I’ve never had issues such as these to the extent I’ve told others I would NOT recommend this car to anyone! The steering is also very sensitive so much so that I fear one emergency shift would easily send the car out of control of rolling.

Manufacturer: FORD
Mfg Campaign: 11513590
Notice Date: Mar 24, 2023
Recall Date: Mar 24, 2023
Ford Motor Company
Campaign: 11513590 Other
Mar 24, 2023
Defect Description:

STEERING

Potential Consequences:

The braking system is extremely choppy and sensitive and even after having the car almost a year I have been unable to master it. I have a plug in feature for my insurance purposes and it goes off 7-10 times that I break because of the sensitivity of the brakes. I’ve owned many vehicles and I’ve never had issues such as these to the extent I’ve told others I would NOT recommend this car to anyone! The steering is also very sensitive so much so that I fear one emergency shift would easily send the car out of control of rolling.

Corrective Action:

The braking system is extremely choppy and sensitive and even after having the car almost a year I have been unable to master it. I have a plug in feature for my insurance purposes and it goes off 7-10 times that I break because of the sensitivity of the brakes. I’ve owned many vehicles and I’ve never had issues such as these to the extent I’ve told others I would NOT recommend this car to anyone! The steering is also very sensitive so much so that I fear one emergency shift would easily send the car out of control of rolling.

Additional Notes:

The braking system is extremely choppy and sensitive and even after having the car almost a year I have been unable to master it. I have a plug in feature for my insurance purposes and it goes off 7-10 times that I break because of the sensitivity of the brakes. I’ve owned many vehicles and I’ve never had issues such as these to the extent I’ve told others I would NOT recommend this car to anyone! The steering is also very sensitive so much so that I fear one emergency shift would easily send the car out of control of rolling.

Manufacturer: FORD
Mfg Campaign: 11513590
Notice Date: Mar 24, 2023
Recall Date: Mar 24, 2023
Ford Motor Company
Campaign: 11511713 Other
Mar 14, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: FORD
Mfg Campaign: 11511713
Notice Date: Mar 14, 2023
Recall Date: Mar 14, 2023
Ford Motor Company
Campaign: 11511757 Other
Mar 14, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Right headlight was not attached to car properly the clips are bend that hold it on the vehicle. Has been like this since I drove it off the lot. It makes it hard to see at night since the headlight does not sit properly. It points downward. I have reported this to the dealership where I bought it and to Ford itself. They say I didn't report it soon enough but I had just had eye surgery when I bought the car and thought I was having issues because of my eyes. Car is still under bumper to bumper warranty and they refuse to fix the issue. The service manager at the ford dealership did take pictures pf the vehicle and said there was no way this car had ever been wreaked cause there's not a scratch on it and it had to come off the assembly line that way. The service manager got in trouble from the dealership for telling me this. The want to charge me 1,500.00 to fix this and it's only two brackets. This is a huge safety concern because I can not see well at night.

Corrective Action:

Right headlight was not attached to car properly the clips are bend that hold it on the vehicle. Has been like this since I drove it off the lot. It makes it hard to see at night since the headlight does not sit properly. It points downward. I have reported this to the dealership where I bought it and to Ford itself. They say I didn't report it soon enough but I had just had eye surgery when I bought the car and thought I was having issues because of my eyes. Car is still under bumper to bumper warranty and they refuse to fix the issue. The service manager at the ford dealership did take pictures pf the vehicle and said there was no way this car had ever been wreaked cause there's not a scratch on it and it had to come off the assembly line that way. The service manager got in trouble from the dealership for telling me this. The want to charge me 1,500.00 to fix this and it's only two brackets. This is a huge safety concern because I can not see well at night.

Additional Notes:

Right headlight was not attached to car properly the clips are bend that hold it on the vehicle. Has been like this since I drove it off the lot. It makes it hard to see at night since the headlight does not sit properly. It points downward. I have reported this to the dealership where I bought it and to Ford itself. They say I didn't report it soon enough but I had just had eye surgery when I bought the car and thought I was having issues because of my eyes. Car is still under bumper to bumper warranty and they refuse to fix the issue. The service manager at the ford dealership did take pictures pf the vehicle and said there was no way this car had ever been wreaked cause there's not a scratch on it and it had to come off the assembly line that way. The service manager got in trouble from the dealership for telling me this. The want to charge me 1,500.00 to fix this and it's only two brackets. This is a huge safety concern because I can not see well at night.

Manufacturer: FORD
Mfg Campaign: 11511757
Notice Date: Mar 14, 2023
Recall Date: Mar 14, 2023
Ford Motor Company
Campaign: 11511520 Other
Mar 13, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact was informed by the dealer that the manufacturer was only allowing dealers to order one part per week, therefore, the approximate wait time would be over 2 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact was informed by the dealer that the manufacturer was only allowing dealers to order one part per week, therefore, the approximate wait time would be over 2 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact was informed by the dealer that the manufacturer was only allowing dealers to order one part per week, therefore, the approximate wait time would be over 2 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: FORD
Mfg Campaign: 11511520
Notice Date: Mar 13, 2023
Recall Date: Mar 13, 2023
Ford Motor Company
Campaign: 11510939 Other
Mar 9, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact stated that the rear brakes were not releasing as designed. There was an abnormal groaning sound detected while reversing. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the calipers needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure was approximately 17,000.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact stated that the rear brakes were not releasing as designed. There was an abnormal groaning sound detected while reversing. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the calipers needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure was approximately 17,000.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact stated that the rear brakes were not releasing as designed. There was an abnormal groaning sound detected while reversing. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the calipers needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure was approximately 17,000.

Manufacturer: FORD
Mfg Campaign: 11510939
Notice Date: Mar 9, 2023
Recall Date: Mar 9, 2023
Ford Motor Company
Campaign: 11510702 Other
Mar 7, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Started the vehicle and turned the defroster on high setting one morning to defrost the windshield with heavy frost. Car had been running about 3-4 minutes and I heard a cracking sound. I noticed a 12" crack in the middle of the windshield when the frost was melted off. The car was still parked when the windshield cracked and was not being driven due to visibility being limited by frost.

Corrective Action:

Started the vehicle and turned the defroster on high setting one morning to defrost the windshield with heavy frost. Car had been running about 3-4 minutes and I heard a cracking sound. I noticed a 12" crack in the middle of the windshield when the frost was melted off. The car was still parked when the windshield cracked and was not being driven due to visibility being limited by frost.

Additional Notes:

Started the vehicle and turned the defroster on high setting one morning to defrost the windshield with heavy frost. Car had been running about 3-4 minutes and I heard a cracking sound. I noticed a 12" crack in the middle of the windshield when the frost was melted off. The car was still parked when the windshield cracked and was not being driven due to visibility being limited by frost.

Manufacturer: FORD
Mfg Campaign: 11510702
Notice Date: Mar 7, 2023
Recall Date: Mar 7, 2023
Ford Motor Company
Campaign: 11510403 Other
Mar 6, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

There was a brake recall on my vehicle last year. Which was supposedly repaired. I was still having issues with the brakes so I took it to the dealership for a secondary repair. They flat out told me it would not fix the problem and goes is working on it. But according to their records. The recall has been fixed. And it has not been. I have attempted repairs through the dealership twice. And my brakes are still not working properly.

Corrective Action:

There was a brake recall on my vehicle last year. Which was supposedly repaired. I was still having issues with the brakes so I took it to the dealership for a secondary repair. They flat out told me it would not fix the problem and goes is working on it. But according to their records. The recall has been fixed. And it has not been. I have attempted repairs through the dealership twice. And my brakes are still not working properly.

Additional Notes:

There was a brake recall on my vehicle last year. Which was supposedly repaired. I was still having issues with the brakes so I took it to the dealership for a secondary repair. They flat out told me it would not fix the problem and goes is working on it. But according to their records. The recall has been fixed. And it has not been. I have attempted repairs through the dealership twice. And my brakes are still not working properly.

Manufacturer: FORD
Mfg Campaign: 11510403
Notice Date: Mar 6, 2023
Recall Date: Mar 6, 2023
Ford Motor Company
Campaign: 11509526 Other
Feb 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact stated while reversing and depressing the brake pedal, the brakes made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to the dealer three times. The dealer replaced the rear and front brake caliper bushings; however, the failure persisted. The contact stated that the failure mostly occurred while reversing the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist. The failure mileage was approximately 16,000.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact stated while reversing and depressing the brake pedal, the brakes made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to the dealer three times. The dealer replaced the rear and front brake caliper bushings; however, the failure persisted. The contact stated that the failure mostly occurred while reversing the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist. The failure mileage was approximately 16,000.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact stated while reversing and depressing the brake pedal, the brakes made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to the dealer three times. The dealer replaced the rear and front brake caliper bushings; however, the failure persisted. The contact stated that the failure mostly occurred while reversing the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist. The failure mileage was approximately 16,000.

Manufacturer: FORD
Mfg Campaign: 11509526
Notice Date: Feb 28, 2023
Recall Date: Feb 28, 2023
Ford Motor Company
Campaign: 11507062 Other
Feb 13, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear brakes made abnormal sounds. The vehicle was taken to the dealer where it was diagnosed that the bushing kit for the rear brakes needed to be replaced; however, the replacement parts were on backorder. The dealer also confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear brakes made abnormal sounds. The vehicle was taken to the dealer where it was diagnosed that the bushing kit for the rear brakes needed to be replaced; however, the replacement parts were on backorder. The dealer also confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear brakes made abnormal sounds. The vehicle was taken to the dealer where it was diagnosed that the bushing kit for the rear brakes needed to be replaced; however, the replacement parts were on backorder. The dealer also confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. Parts distribution disconnect.

Manufacturer: FORD
Mfg Campaign: 11507062
Notice Date: Feb 13, 2023
Recall Date: Feb 13, 2023
Ford Motor Company
Campaign: 11505878 Other
Feb 6, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2021 Ford Escape. The contact stated while reversing out of a parking garage and depressing the brake pedal, the brakes made an abnormal grinding sound. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), and the vehicle was taken to the dealer for the recall repair. However, the failure reoccurred 3 months later. The vehicle was taken back to the dealer where unknown repairs were completed; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 18,000.

Corrective Action:

The contact owns a 2021 Ford Escape. The contact stated while reversing out of a parking garage and depressing the brake pedal, the brakes made an abnormal grinding sound. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), and the vehicle was taken to the dealer for the recall repair. However, the failure reoccurred 3 months later. The vehicle was taken back to the dealer where unknown repairs were completed; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 18,000.

Additional Notes:

The contact owns a 2021 Ford Escape. The contact stated while reversing out of a parking garage and depressing the brake pedal, the brakes made an abnormal grinding sound. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), and the vehicle was taken to the dealer for the recall repair. However, the failure reoccurred 3 months later. The vehicle was taken back to the dealer where unknown repairs were completed; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 18,000.

Manufacturer: FORD
Mfg Campaign: 11505878
Notice Date: Feb 6, 2023
Recall Date: Feb 6, 2023

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