Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
246 ComplaintsFord Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS ISSUE BEGAN ABOUT A MONTH AGO ON MY COMMUTE HOME FROM WORK, ALL ENGINE POWER WAS LOST AS I CAME OFF THE FREEWAY, THE COMPUTER ALERTED WITH A WRENCH ICON. I PULLED OVER AND SHUT THE CAR OFF, THEN AFTER A MINUTE RESTARTED. IT STARTED OK, I THEN USED AN ODB ADAPTER TO READ THE CODES, AND FOUND A SOFT (NOT PERMANENT) CODE P2112 (THROTTLE BODY STUCK CLOSED). I IMMEDIATELY CALL THE FORD DEALERSHIP TO HAVE THEM LOOK AT IT. WHEN THEY GOT THE CAR, THE CODE WAS NO LONGER IN THE COMPUTER. THEY RAN A DIAGNOSTIC, DECLARED THAT THEY DID NOT FIND ANYTHING, CHARGED ME $200, AND SENT ME HOME. SECOND OCCURRENCE WAS ABOUT 10 DAYS AGO, AGAIN DRIVING HOME FROM WORK, THEN WHILE COMING UP TO A TRAFFIC LIGHT THE SAME FAILURE HAPPENED AGAIN. AFTER RESTARTING, AND DRIVING HOME, I BEGAN RESEARCHING THE PROBLEM. TODAY, WHILE RETURNING HOME IN THE RAIN DURING A 5 MILE DRIVE IT FAILED 5 TIMES, EACH TIME I HAD TO PULL OVER, SHUT IT DOWN THEN RESTART. NOW I HAVE A PERMANENT CODE STORED IN THE COMPUTER (P2112) AND AN APPOINTMENT WITH THE DEALERSHIP TO FIX IT. I AM FAIRLY CERTAIN THAT THE THROTTLE BODY WILL BE REPLACED BY THE DEALERSHIP, BUT I AM OUT OF WARRANTY NOW, AND THEY WILL INDEED CHARGE ME. I HAVE FOUND NUMEROUS OTHER COMPLAINTS ABOUT THIS ISSUE, AND BELIEVE FORD SHOULD PROVIDE AN UPDATED PART THAT WILL RESOLVE THIS ISSUE. I SUSPECT THAT THIS WILL IN TIME CAUSE AN ACCIDENT, PERHAPS EVEN INJURY FOR SOMEONE. THIS IS DUE TO AUTO MANUFACTURERS REMOVING THE RATHER SIMPLE MECHANICAL LINKAGE FROM PEDAL TO THROTTLE AND TURNING THIS OVER TO A COMPUTER. TO BE SURE, IT IS THE COMPUTER THAT IS CREATING THE DANGEROUS CIRCUMSTANCES BY DISENGAGING ALL THROTTLE CONTROL WHEN THE THROTTLE BODY IS STICKING, FORCING THE DRIVER TO THE SIDE OF THE ROAD (ASSUMING THERE IS A SAFE PLACE TO PULL OVER).
Corrective Action:
THIS ISSUE BEGAN ABOUT A MONTH AGO ON MY COMMUTE HOME FROM WORK, ALL ENGINE POWER WAS LOST AS I CAME OFF THE FREEWAY, THE COMPUTER ALERTED WITH A WRENCH ICON. I PULLED OVER AND SHUT THE CAR OFF, THEN AFTER A MINUTE RESTARTED. IT STARTED OK, I THEN USED AN ODB ADAPTER TO READ THE CODES, AND FOUND A SOFT (NOT PERMANENT) CODE P2112 (THROTTLE BODY STUCK CLOSED). I IMMEDIATELY CALL THE FORD DEALERSHIP TO HAVE THEM LOOK AT IT. WHEN THEY GOT THE CAR, THE CODE WAS NO LONGER IN THE COMPUTER. THEY RAN A DIAGNOSTIC, DECLARED THAT THEY DID NOT FIND ANYTHING, CHARGED ME $200, AND SENT ME HOME. SECOND OCCURRENCE WAS ABOUT 10 DAYS AGO, AGAIN DRIVING HOME FROM WORK, THEN WHILE COMING UP TO A TRAFFIC LIGHT THE SAME FAILURE HAPPENED AGAIN. AFTER RESTARTING, AND DRIVING HOME, I BEGAN RESEARCHING THE PROBLEM. TODAY, WHILE RETURNING HOME IN THE RAIN DURING A 5 MILE DRIVE IT FAILED 5 TIMES, EACH TIME I HAD TO PULL OVER, SHUT IT DOWN THEN RESTART. NOW I HAVE A PERMANENT CODE STORED IN THE COMPUTER (P2112) AND AN APPOINTMENT WITH THE DEALERSHIP TO FIX IT. I AM FAIRLY CERTAIN THAT THE THROTTLE BODY WILL BE REPLACED BY THE DEALERSHIP, BUT I AM OUT OF WARRANTY NOW, AND THEY WILL INDEED CHARGE ME. I HAVE FOUND NUMEROUS OTHER COMPLAINTS ABOUT THIS ISSUE, AND BELIEVE FORD SHOULD PROVIDE AN UPDATED PART THAT WILL RESOLVE THIS ISSUE. I SUSPECT THAT THIS WILL IN TIME CAUSE AN ACCIDENT, PERHAPS EVEN INJURY FOR SOMEONE. THIS IS DUE TO AUTO MANUFACTURERS REMOVING THE RATHER SIMPLE MECHANICAL LINKAGE FROM PEDAL TO THROTTLE AND TURNING THIS OVER TO A COMPUTER. TO BE SURE, IT IS THE COMPUTER THAT IS CREATING THE DANGEROUS CIRCUMSTANCES BY DISENGAGING ALL THROTTLE CONTROL WHEN THE THROTTLE BODY IS STICKING, FORCING THE DRIVER TO THE SIDE OF THE ROAD (ASSUMING THERE IS A SAFE PLACE TO PULL OVER).
Additional Notes:
THIS ISSUE BEGAN ABOUT A MONTH AGO ON MY COMMUTE HOME FROM WORK, ALL ENGINE POWER WAS LOST AS I CAME OFF THE FREEWAY, THE COMPUTER ALERTED WITH A WRENCH ICON. I PULLED OVER AND SHUT THE CAR OFF, THEN AFTER A MINUTE RESTARTED. IT STARTED OK, I THEN USED AN ODB ADAPTER TO READ THE CODES, AND FOUND A SOFT (NOT PERMANENT) CODE P2112 (THROTTLE BODY STUCK CLOSED). I IMMEDIATELY CALL THE FORD DEALERSHIP TO HAVE THEM LOOK AT IT. WHEN THEY GOT THE CAR, THE CODE WAS NO LONGER IN THE COMPUTER. THEY RAN A DIAGNOSTIC, DECLARED THAT THEY DID NOT FIND ANYTHING, CHARGED ME $200, AND SENT ME HOME. SECOND OCCURRENCE WAS ABOUT 10 DAYS AGO, AGAIN DRIVING HOME FROM WORK, THEN WHILE COMING UP TO A TRAFFIC LIGHT THE SAME FAILURE HAPPENED AGAIN. AFTER RESTARTING, AND DRIVING HOME, I BEGAN RESEARCHING THE PROBLEM. TODAY, WHILE RETURNING HOME IN THE RAIN DURING A 5 MILE DRIVE IT FAILED 5 TIMES, EACH TIME I HAD TO PULL OVER, SHUT IT DOWN THEN RESTART. NOW I HAVE A PERMANENT CODE STORED IN THE COMPUTER (P2112) AND AN APPOINTMENT WITH THE DEALERSHIP TO FIX IT. I AM FAIRLY CERTAIN THAT THE THROTTLE BODY WILL BE REPLACED BY THE DEALERSHIP, BUT I AM OUT OF WARRANTY NOW, AND THEY WILL INDEED CHARGE ME. I HAVE FOUND NUMEROUS OTHER COMPLAINTS ABOUT THIS ISSUE, AND BELIEVE FORD SHOULD PROVIDE AN UPDATED PART THAT WILL RESOLVE THIS ISSUE. I SUSPECT THAT THIS WILL IN TIME CAUSE AN ACCIDENT, PERHAPS EVEN INJURY FOR SOMEONE. THIS IS DUE TO AUTO MANUFACTURERS REMOVING THE RATHER SIMPLE MECHANICAL LINKAGE FROM PEDAL TO THROTTLE AND TURNING THIS OVER TO A COMPUTER. TO BE SURE, IT IS THE COMPUTER THAT IS CREATING THE DANGEROUS CIRCUMSTANCES BY DISENGAGING ALL THROTTLE CONTROL WHEN THE THROTTLE BODY IS STICKING, FORCING THE DRIVER TO THE SIDE OF THE ROAD (ASSUMING THERE IS A SAFE PLACE TO PULL OVER).
Mfg Campaign: 11154798
Recall Date: Nov 29, 2018
Ford Motor Company
Defect Description:
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Potential Consequences:
THE VEHICLE BLOWER SPEED CONTROLLER DOESN'T MATCH SETTING ON THE CLEMENT CONTROL. THE BLOWER WILL BLOW AT FULL SPEED OR NOT AT ALL. THIS HAPPENS NOT MATTER THE DISPOSITION TO THE VEHICLE. I TOOK THIS IN WHILE UNDER WARRANTY, NOTHING WAS FOUND. SECOND TIME OUT OF WARRANTY, STATED IT WAS A SOFTWARE UPDATE THAT WAS NEEDED. THIRD TIME THEY FOUND THE ISSUE WITH THE SPEED CONTROL AND THE WIRE HARNESS HAD MELTED (POTENTIAL FIRE ISSUES). NOW THAT THE ISSUE WAS FOUND, PALM COAST FORD REFUSES TO FIX IT UNDER WARRANTY. ON SEARCHING MOST COMMON ISSUES WITH THE FORD EXPEDITION I HAVE FOUND THAT THE BLOWER SPEED CONTROL IS AN ISSUE FOR MANY PEOPLE. FROM PERSONAL FINDING, IT IS A FIRE HAZARD, WHICH MAKES IT A SAFETY HAZARD. I HAD MENTIONED IT TO THE DEALERSHIP SINCE I BOUGHT THE VEHICLE. WHEN IT GOT MORE COMMON OF AN ISSUE AND MORE ANNOYING, I TOOK IT IN WHILE STILL UNDER WARRANTY TO HAVE IT DOCUMENTED.
Corrective Action:
THE VEHICLE BLOWER SPEED CONTROLLER DOESN'T MATCH SETTING ON THE CLEMENT CONTROL. THE BLOWER WILL BLOW AT FULL SPEED OR NOT AT ALL. THIS HAPPENS NOT MATTER THE DISPOSITION TO THE VEHICLE. I TOOK THIS IN WHILE UNDER WARRANTY, NOTHING WAS FOUND. SECOND TIME OUT OF WARRANTY, STATED IT WAS A SOFTWARE UPDATE THAT WAS NEEDED. THIRD TIME THEY FOUND THE ISSUE WITH THE SPEED CONTROL AND THE WIRE HARNESS HAD MELTED (POTENTIAL FIRE ISSUES). NOW THAT THE ISSUE WAS FOUND, PALM COAST FORD REFUSES TO FIX IT UNDER WARRANTY. ON SEARCHING MOST COMMON ISSUES WITH THE FORD EXPEDITION I HAVE FOUND THAT THE BLOWER SPEED CONTROL IS AN ISSUE FOR MANY PEOPLE. FROM PERSONAL FINDING, IT IS A FIRE HAZARD, WHICH MAKES IT A SAFETY HAZARD. I HAD MENTIONED IT TO THE DEALERSHIP SINCE I BOUGHT THE VEHICLE. WHEN IT GOT MORE COMMON OF AN ISSUE AND MORE ANNOYING, I TOOK IT IN WHILE STILL UNDER WARRANTY TO HAVE IT DOCUMENTED.
Additional Notes:
THE VEHICLE BLOWER SPEED CONTROLLER DOESN'T MATCH SETTING ON THE CLEMENT CONTROL. THE BLOWER WILL BLOW AT FULL SPEED OR NOT AT ALL. THIS HAPPENS NOT MATTER THE DISPOSITION TO THE VEHICLE. I TOOK THIS IN WHILE UNDER WARRANTY, NOTHING WAS FOUND. SECOND TIME OUT OF WARRANTY, STATED IT WAS A SOFTWARE UPDATE THAT WAS NEEDED. THIRD TIME THEY FOUND THE ISSUE WITH THE SPEED CONTROL AND THE WIRE HARNESS HAD MELTED (POTENTIAL FIRE ISSUES). NOW THAT THE ISSUE WAS FOUND, PALM COAST FORD REFUSES TO FIX IT UNDER WARRANTY. ON SEARCHING MOST COMMON ISSUES WITH THE FORD EXPEDITION I HAVE FOUND THAT THE BLOWER SPEED CONTROL IS AN ISSUE FOR MANY PEOPLE. FROM PERSONAL FINDING, IT IS A FIRE HAZARD, WHICH MAKES IT A SAFETY HAZARD. I HAD MENTIONED IT TO THE DEALERSHIP SINCE I BOUGHT THE VEHICLE. WHEN IT GOT MORE COMMON OF AN ISSUE AND MORE ANNOYING, I TOOK IT IN WHILE STILL UNDER WARRANTY TO HAVE IT DOCUMENTED.
Mfg Campaign: 11145362
Recall Date: Nov 5, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE FLUID WARNING LIGHT CAME ON WHILE TAKING DAUGHTER TO SCHOOL, STOPPED AT GAS STATION TO CHECK. WAS ALMOST COMPLETELY EMPTY. NO VISIBLE SIGN OF LEAKS IN ENGINE COMPARTMENT, UNDER VEHICLE OR ON WHEELS/TIRES. REFILLED. WARNING LIGHT CAME ON MILE LATER. STOPPED AT ANOTHER GAS STATION, ALMOST COMPLETELY EMPTY AGAIN. BOUGHT MORE FLUID, REFILLED AND ATTEMPTED TO DRIVE HOME. ABOUT A MILE LATER WARNING LIGHT APPEARED AGAIN. ONCE HOME, BRAKE FLUID LEVEL WAS EMPTY AGAIN. LOOKED ON-LINE AND NOTICED THERE WAS A RECALL ON 2015 F-150 TRUCKS FOR THE EXACT SAME ISSUE (MASTER CYLINDER FAILURE, LEAKING FLUID TO BRAKE BOOSTER). REFILLED THEN ATTEMPTED TO DRIVE TO DEALERSHIP. STOPPED ONCE TO REFILL AFTER WARNING LIGHT CAME ON AGAIN. GOT TO DEALERSHIP AND AS PULLING INTO SERVICE BAY BRAKE PEDAL HAD NO PRESSURE, WENT TO FLOOR AND VEHICLE WOULD NOT STOP. LUCKILY, WAS JUST ROLLING SLOW AND WAS ABLE TO BUT VEHICLE IN PARK TO STOP. VERY DANGEROUS IF THIS HAD OCCURRED ON STREET! FORD DEALERSHIP CONFIRMED SUSPICION, MASTER CYLINDER LEAKING IN BRAKE BOOSTER. SAME ISSUE AS 2015 F150 RECALL, BUT THERE IS NO RECALL FOR 2016 FORD EXPEDITIONS EVEN THOUGH THEY USE THE SAME DRIVETRAIN? VEHICLE OUT OF WARRANTY SO HAD TO PAY OUT OF POCKET.
Corrective Action:
BRAKE FLUID WARNING LIGHT CAME ON WHILE TAKING DAUGHTER TO SCHOOL, STOPPED AT GAS STATION TO CHECK. WAS ALMOST COMPLETELY EMPTY. NO VISIBLE SIGN OF LEAKS IN ENGINE COMPARTMENT, UNDER VEHICLE OR ON WHEELS/TIRES. REFILLED. WARNING LIGHT CAME ON MILE LATER. STOPPED AT ANOTHER GAS STATION, ALMOST COMPLETELY EMPTY AGAIN. BOUGHT MORE FLUID, REFILLED AND ATTEMPTED TO DRIVE HOME. ABOUT A MILE LATER WARNING LIGHT APPEARED AGAIN. ONCE HOME, BRAKE FLUID LEVEL WAS EMPTY AGAIN. LOOKED ON-LINE AND NOTICED THERE WAS A RECALL ON 2015 F-150 TRUCKS FOR THE EXACT SAME ISSUE (MASTER CYLINDER FAILURE, LEAKING FLUID TO BRAKE BOOSTER). REFILLED THEN ATTEMPTED TO DRIVE TO DEALERSHIP. STOPPED ONCE TO REFILL AFTER WARNING LIGHT CAME ON AGAIN. GOT TO DEALERSHIP AND AS PULLING INTO SERVICE BAY BRAKE PEDAL HAD NO PRESSURE, WENT TO FLOOR AND VEHICLE WOULD NOT STOP. LUCKILY, WAS JUST ROLLING SLOW AND WAS ABLE TO BUT VEHICLE IN PARK TO STOP. VERY DANGEROUS IF THIS HAD OCCURRED ON STREET! FORD DEALERSHIP CONFIRMED SUSPICION, MASTER CYLINDER LEAKING IN BRAKE BOOSTER. SAME ISSUE AS 2015 F150 RECALL, BUT THERE IS NO RECALL FOR 2016 FORD EXPEDITIONS EVEN THOUGH THEY USE THE SAME DRIVETRAIN? VEHICLE OUT OF WARRANTY SO HAD TO PAY OUT OF POCKET.
Additional Notes:
BRAKE FLUID WARNING LIGHT CAME ON WHILE TAKING DAUGHTER TO SCHOOL, STOPPED AT GAS STATION TO CHECK. WAS ALMOST COMPLETELY EMPTY. NO VISIBLE SIGN OF LEAKS IN ENGINE COMPARTMENT, UNDER VEHICLE OR ON WHEELS/TIRES. REFILLED. WARNING LIGHT CAME ON MILE LATER. STOPPED AT ANOTHER GAS STATION, ALMOST COMPLETELY EMPTY AGAIN. BOUGHT MORE FLUID, REFILLED AND ATTEMPTED TO DRIVE HOME. ABOUT A MILE LATER WARNING LIGHT APPEARED AGAIN. ONCE HOME, BRAKE FLUID LEVEL WAS EMPTY AGAIN. LOOKED ON-LINE AND NOTICED THERE WAS A RECALL ON 2015 F-150 TRUCKS FOR THE EXACT SAME ISSUE (MASTER CYLINDER FAILURE, LEAKING FLUID TO BRAKE BOOSTER). REFILLED THEN ATTEMPTED TO DRIVE TO DEALERSHIP. STOPPED ONCE TO REFILL AFTER WARNING LIGHT CAME ON AGAIN. GOT TO DEALERSHIP AND AS PULLING INTO SERVICE BAY BRAKE PEDAL HAD NO PRESSURE, WENT TO FLOOR AND VEHICLE WOULD NOT STOP. LUCKILY, WAS JUST ROLLING SLOW AND WAS ABLE TO BUT VEHICLE IN PARK TO STOP. VERY DANGEROUS IF THIS HAD OCCURRED ON STREET! FORD DEALERSHIP CONFIRMED SUSPICION, MASTER CYLINDER LEAKING IN BRAKE BOOSTER. SAME ISSUE AS 2015 F150 RECALL, BUT THERE IS NO RECALL FOR 2016 FORD EXPEDITIONS EVEN THOUGH THEY USE THE SAME DRIVETRAIN? VEHICLE OUT OF WARRANTY SO HAD TO PAY OUT OF POCKET.
Mfg Campaign: 11145122
Recall Date: Nov 3, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2016 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH THE ACCELERATOR. *AS *TR
Corrective Action:
2016 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH THE ACCELERATOR. *AS *TR
Additional Notes:
2016 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO A MALFUNCTION WITH THE ACCELERATOR. *AS *TR
Mfg Campaign: 11131330
Recall Date: Oct 3, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
8/31/18: TRAVELING 55 MPH AND SUDDENLY LOST ALL PEDAL POWER ON I-40, ONLY ABLE TO COAST TO SHOULDER. WE WAITED 3 HOURS ON THE SIDE OF THE ROAD FOR A TOW TRUCK WHILE TRAFFIC WHIZZED BY DANGEROUSLY CLOSE TO OUR VEHICLE. VEHICLE TOWED TO FLAGSTAFF, AZ NEAREST CITY, HOWEVER IT WAS FRIDAY AFTER HOURS AND THE DEALERSHIP WAS CLOSED UNTIL TUESDAY MORNING DUE TO THE LABOR DAY HOLIDAY. WE WERE STRANDED IN FLAGSTAFF UNTIL 9/4/18, UNABLE TO GET AUTHORIZATION FOR A RENTAL CAR UNTIL IT WAS DETERMINED IF IT WAS COVERED BY A WARRANTY. ULTIMATELY, THEY REPLACED THE THROTTLE BODY. THERE ARE MANY COMPLAINTS OF THIS SAME VEHICLE ON THE INTERNET. WE BELIEVE THIS SHOULD BE INVESTIGATED FURTHER AND RECALLED IF NECESSARY. PLEASE SEE LETTER BELOW
Corrective Action:
8/31/18: TRAVELING 55 MPH AND SUDDENLY LOST ALL PEDAL POWER ON I-40, ONLY ABLE TO COAST TO SHOULDER. WE WAITED 3 HOURS ON THE SIDE OF THE ROAD FOR A TOW TRUCK WHILE TRAFFIC WHIZZED BY DANGEROUSLY CLOSE TO OUR VEHICLE. VEHICLE TOWED TO FLAGSTAFF, AZ NEAREST CITY, HOWEVER IT WAS FRIDAY AFTER HOURS AND THE DEALERSHIP WAS CLOSED UNTIL TUESDAY MORNING DUE TO THE LABOR DAY HOLIDAY. WE WERE STRANDED IN FLAGSTAFF UNTIL 9/4/18, UNABLE TO GET AUTHORIZATION FOR A RENTAL CAR UNTIL IT WAS DETERMINED IF IT WAS COVERED BY A WARRANTY. ULTIMATELY, THEY REPLACED THE THROTTLE BODY. THERE ARE MANY COMPLAINTS OF THIS SAME VEHICLE ON THE INTERNET. WE BELIEVE THIS SHOULD BE INVESTIGATED FURTHER AND RECALLED IF NECESSARY. PLEASE SEE LETTER BELOW
Additional Notes:
8/31/18: TRAVELING 55 MPH AND SUDDENLY LOST ALL PEDAL POWER ON I-40, ONLY ABLE TO COAST TO SHOULDER. WE WAITED 3 HOURS ON THE SIDE OF THE ROAD FOR A TOW TRUCK WHILE TRAFFIC WHIZZED BY DANGEROUSLY CLOSE TO OUR VEHICLE. VEHICLE TOWED TO FLAGSTAFF, AZ NEAREST CITY, HOWEVER IT WAS FRIDAY AFTER HOURS AND THE DEALERSHIP WAS CLOSED UNTIL TUESDAY MORNING DUE TO THE LABOR DAY HOLIDAY. WE WERE STRANDED IN FLAGSTAFF UNTIL 9/4/18, UNABLE TO GET AUTHORIZATION FOR A RENTAL CAR UNTIL IT WAS DETERMINED IF IT WAS COVERED BY A WARRANTY. ULTIMATELY, THEY REPLACED THE THROTTLE BODY. THERE ARE MANY COMPLAINTS OF THIS SAME VEHICLE ON THE INTERNET. WE BELIEVE THIS SHOULD BE INVESTIGATED FURTHER AND RECALLED IF NECESSARY. PLEASE SEE LETTER BELOW
Mfg Campaign: 11131033
Recall Date: Sep 24, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
8/31/18: TRAVELING 55 MPH AND SUDDENLY LOST ALL PEDAL POWER ON I-40, ONLY ABLE TO COAST TO SHOULDER. WE WAITED 3 HOURS ON THE SIDE OF THE ROAD FOR A TOW TRUCK WHILE TRAFFIC WHIZZED BY DANGEROUSLY CLOSE TO OUR VEHICLE. VEHICLE TOWED TO FLAGSTAFF, AZ NEAREST CITY, HOWEVER IT WAS FRIDAY AFTER HOURS AND THE DEALERSHIP WAS CLOSED UNTIL TUESDAY MORNING DUE TO THE LABOR DAY HOLIDAY. WE WERE STRANDED IN FLAGSTAFF UNTIL 9/4/18, UNABLE TO GET AUTHORIZATION FOR A RENTAL CAR UNTIL IT WAS DETERMINED IF IT WAS COVERED BY A WARRANTY. ULTIMATELY, THEY REPLACED THE THROTTLE BODY. THERE ARE MANY COMPLAINTS OF THIS SAME VEHICLE ON THE INTERNET. WE BELIEVE THIS SHOULD BE INVESTIGATED FURTHER AND RECALLED IF NECESSARY. PLEASE SEE LETTER BELOW
Corrective Action:
8/31/18: TRAVELING 55 MPH AND SUDDENLY LOST ALL PEDAL POWER ON I-40, ONLY ABLE TO COAST TO SHOULDER. WE WAITED 3 HOURS ON THE SIDE OF THE ROAD FOR A TOW TRUCK WHILE TRAFFIC WHIZZED BY DANGEROUSLY CLOSE TO OUR VEHICLE. VEHICLE TOWED TO FLAGSTAFF, AZ NEAREST CITY, HOWEVER IT WAS FRIDAY AFTER HOURS AND THE DEALERSHIP WAS CLOSED UNTIL TUESDAY MORNING DUE TO THE LABOR DAY HOLIDAY. WE WERE STRANDED IN FLAGSTAFF UNTIL 9/4/18, UNABLE TO GET AUTHORIZATION FOR A RENTAL CAR UNTIL IT WAS DETERMINED IF IT WAS COVERED BY A WARRANTY. ULTIMATELY, THEY REPLACED THE THROTTLE BODY. THERE ARE MANY COMPLAINTS OF THIS SAME VEHICLE ON THE INTERNET. WE BELIEVE THIS SHOULD BE INVESTIGATED FURTHER AND RECALLED IF NECESSARY. PLEASE SEE LETTER BELOW
Additional Notes:
8/31/18: TRAVELING 55 MPH AND SUDDENLY LOST ALL PEDAL POWER ON I-40, ONLY ABLE TO COAST TO SHOULDER. WE WAITED 3 HOURS ON THE SIDE OF THE ROAD FOR A TOW TRUCK WHILE TRAFFIC WHIZZED BY DANGEROUSLY CLOSE TO OUR VEHICLE. VEHICLE TOWED TO FLAGSTAFF, AZ NEAREST CITY, HOWEVER IT WAS FRIDAY AFTER HOURS AND THE DEALERSHIP WAS CLOSED UNTIL TUESDAY MORNING DUE TO THE LABOR DAY HOLIDAY. WE WERE STRANDED IN FLAGSTAFF UNTIL 9/4/18, UNABLE TO GET AUTHORIZATION FOR A RENTAL CAR UNTIL IT WAS DETERMINED IF IT WAS COVERED BY A WARRANTY. ULTIMATELY, THEY REPLACED THE THROTTLE BODY. THERE ARE MANY COMPLAINTS OF THIS SAME VEHICLE ON THE INTERNET. WE BELIEVE THIS SHOULD BE INVESTIGATED FURTHER AND RECALLED IF NECESSARY. PLEASE SEE LETTER BELOW
Mfg Campaign: 11131033
Recall Date: Sep 24, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THE VEHICLE LOSES ALL POWER AND DECELERATES. THE POWERTRAIN WRENCH LIGHT COMES ON AND VEHICLE CODE IS SHOW P2112. THIS HAS HAPPENED ON 3 RECENT OCCASIONS. VERY DANGEROUS WHEN ALL OF A SUDDEN THE POWER IS GONE! AUG. 27, 2018, DRIVING HOME FROM MY SON'S FOOTBALL GAME I LOST ALL POWER ON A DARK WINDING COUNTRY ROAD AND HAD LIMITED ACCESS TO PULL OVER SAFELY WITH MY YOUNG CHILD IN THE BACKSEAT. THE VEHICLE WAS SHAKING AND WOULD NOT MOVE FORWARD. I WAS ABLE TO GET IT TOWED. THE FOLLOWING DAY MY HUSBAND HOOKED HIS CODE READER AND THE CODE PRESENTED P2112 POWERTRAIN FAULT. IT STARTED FINE AND WE THOUGHT IT WAS JUST A GLITCH. ON WEDNESDAY AUGUST 28, 2018, WE HEADING TO THE AIRPORT AND IT DID THE EXACT SAME THING ABOUT 20 MINUTES IN. THIS TIME WE WERE DRIVING ON THE HIGHWAY AT 70 MPH AND HAD AN ABRUPT DECELERATION WITH SEMIS TRAVELING BEHIND US. WE QUICKLY PULLED OVER AND TURNED THE CAR OFF AND THEN BACK ONE. WE WERE ABLE TO START THE VEHICLE AND CONTINUE DOWN FOR ABOUT 3 MILES BEFORE IT DID IT AGAIN. AGAIN, WE TURNED VEHICLE OFF AND STARTED BACK UP. THIS IS AN EXTREMELY DANGEROUS SITUATION AND FORD NEEDS TO RECALL SINCE THIS IS AN ONGOING ISSUE. SOMEONE IS GOING TO GET HURT OR LOSS OF LIFE.
Corrective Action:
WHILE DRIVING THE VEHICLE LOSES ALL POWER AND DECELERATES. THE POWERTRAIN WRENCH LIGHT COMES ON AND VEHICLE CODE IS SHOW P2112. THIS HAS HAPPENED ON 3 RECENT OCCASIONS. VERY DANGEROUS WHEN ALL OF A SUDDEN THE POWER IS GONE! AUG. 27, 2018, DRIVING HOME FROM MY SON'S FOOTBALL GAME I LOST ALL POWER ON A DARK WINDING COUNTRY ROAD AND HAD LIMITED ACCESS TO PULL OVER SAFELY WITH MY YOUNG CHILD IN THE BACKSEAT. THE VEHICLE WAS SHAKING AND WOULD NOT MOVE FORWARD. I WAS ABLE TO GET IT TOWED. THE FOLLOWING DAY MY HUSBAND HOOKED HIS CODE READER AND THE CODE PRESENTED P2112 POWERTRAIN FAULT. IT STARTED FINE AND WE THOUGHT IT WAS JUST A GLITCH. ON WEDNESDAY AUGUST 28, 2018, WE HEADING TO THE AIRPORT AND IT DID THE EXACT SAME THING ABOUT 20 MINUTES IN. THIS TIME WE WERE DRIVING ON THE HIGHWAY AT 70 MPH AND HAD AN ABRUPT DECELERATION WITH SEMIS TRAVELING BEHIND US. WE QUICKLY PULLED OVER AND TURNED THE CAR OFF AND THEN BACK ONE. WE WERE ABLE TO START THE VEHICLE AND CONTINUE DOWN FOR ABOUT 3 MILES BEFORE IT DID IT AGAIN. AGAIN, WE TURNED VEHICLE OFF AND STARTED BACK UP. THIS IS AN EXTREMELY DANGEROUS SITUATION AND FORD NEEDS TO RECALL SINCE THIS IS AN ONGOING ISSUE. SOMEONE IS GOING TO GET HURT OR LOSS OF LIFE.
Additional Notes:
WHILE DRIVING THE VEHICLE LOSES ALL POWER AND DECELERATES. THE POWERTRAIN WRENCH LIGHT COMES ON AND VEHICLE CODE IS SHOW P2112. THIS HAS HAPPENED ON 3 RECENT OCCASIONS. VERY DANGEROUS WHEN ALL OF A SUDDEN THE POWER IS GONE! AUG. 27, 2018, DRIVING HOME FROM MY SON'S FOOTBALL GAME I LOST ALL POWER ON A DARK WINDING COUNTRY ROAD AND HAD LIMITED ACCESS TO PULL OVER SAFELY WITH MY YOUNG CHILD IN THE BACKSEAT. THE VEHICLE WAS SHAKING AND WOULD NOT MOVE FORWARD. I WAS ABLE TO GET IT TOWED. THE FOLLOWING DAY MY HUSBAND HOOKED HIS CODE READER AND THE CODE PRESENTED P2112 POWERTRAIN FAULT. IT STARTED FINE AND WE THOUGHT IT WAS JUST A GLITCH. ON WEDNESDAY AUGUST 28, 2018, WE HEADING TO THE AIRPORT AND IT DID THE EXACT SAME THING ABOUT 20 MINUTES IN. THIS TIME WE WERE DRIVING ON THE HIGHWAY AT 70 MPH AND HAD AN ABRUPT DECELERATION WITH SEMIS TRAVELING BEHIND US. WE QUICKLY PULLED OVER AND TURNED THE CAR OFF AND THEN BACK ONE. WE WERE ABLE TO START THE VEHICLE AND CONTINUE DOWN FOR ABOUT 3 MILES BEFORE IT DID IT AGAIN. AGAIN, WE TURNED VEHICLE OFF AND STARTED BACK UP. THIS IS AN EXTREMELY DANGEROUS SITUATION AND FORD NEEDS TO RECALL SINCE THIS IS AN ONGOING ISSUE. SOMEONE IS GOING TO GET HURT OR LOSS OF LIFE.
Mfg Campaign: 11124214
Recall Date: Sep 4, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CAR LOSE POWER ON THE HIGHWAY, WERE YOU HAVE TO STOP THE CAR
Corrective Action:
THE CAR LOSE POWER ON THE HIGHWAY, WERE YOU HAVE TO STOP THE CAR
Additional Notes:
THE CAR LOSE POWER ON THE HIGHWAY, WERE YOU HAVE TO STOP THE CAR
Mfg Campaign: 11122316
Recall Date: Aug 25, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AFTER SEVERAL WEEKS OF AN INTERMITTENT ACCELERATION PROBLEM, THE VEHICLE STALLED WHILE DRIVING UP A HILL. THE ENGINE DID NOT SHUT OFF BUT NOTHING HAPPENED WHEN PRESSING ON THE GAS PEDAL. I WAS ON A SIDE STREET JUST ABOUT TO GET ON THE HIGHWAY SO I WAS ABLE TO PULL OVER ON THE SHOULDER AT THAT TIME. AFTER RESTARTING THE TRUCK I WAS ABLE TO DRIVE IT HOME BUT THEN HAD IT TOWED TO THE DEALER FOR SERVICE. THE DEALER FOUND THAT THE THROTTLE BODY WAS DEFECTIVE AND NOT COVERED UNDER THE POWERTRAIN WARRANTY. AFTER SOME RESEARCH, I FOUND THAT OTHER FORD MODELS HAD THE SAME FAILURE WITH THE SAME PART ON THE SAME ENGINE BUT THE EXPEDITION WAS NOT SPECIFICALLY INCLUDED IN THE NHTSA RECALL.
Corrective Action:
AFTER SEVERAL WEEKS OF AN INTERMITTENT ACCELERATION PROBLEM, THE VEHICLE STALLED WHILE DRIVING UP A HILL. THE ENGINE DID NOT SHUT OFF BUT NOTHING HAPPENED WHEN PRESSING ON THE GAS PEDAL. I WAS ON A SIDE STREET JUST ABOUT TO GET ON THE HIGHWAY SO I WAS ABLE TO PULL OVER ON THE SHOULDER AT THAT TIME. AFTER RESTARTING THE TRUCK I WAS ABLE TO DRIVE IT HOME BUT THEN HAD IT TOWED TO THE DEALER FOR SERVICE. THE DEALER FOUND THAT THE THROTTLE BODY WAS DEFECTIVE AND NOT COVERED UNDER THE POWERTRAIN WARRANTY. AFTER SOME RESEARCH, I FOUND THAT OTHER FORD MODELS HAD THE SAME FAILURE WITH THE SAME PART ON THE SAME ENGINE BUT THE EXPEDITION WAS NOT SPECIFICALLY INCLUDED IN THE NHTSA RECALL.
Additional Notes:
AFTER SEVERAL WEEKS OF AN INTERMITTENT ACCELERATION PROBLEM, THE VEHICLE STALLED WHILE DRIVING UP A HILL. THE ENGINE DID NOT SHUT OFF BUT NOTHING HAPPENED WHEN PRESSING ON THE GAS PEDAL. I WAS ON A SIDE STREET JUST ABOUT TO GET ON THE HIGHWAY SO I WAS ABLE TO PULL OVER ON THE SHOULDER AT THAT TIME. AFTER RESTARTING THE TRUCK I WAS ABLE TO DRIVE IT HOME BUT THEN HAD IT TOWED TO THE DEALER FOR SERVICE. THE DEALER FOUND THAT THE THROTTLE BODY WAS DEFECTIVE AND NOT COVERED UNDER THE POWERTRAIN WARRANTY. AFTER SOME RESEARCH, I FOUND THAT OTHER FORD MODELS HAD THE SAME FAILURE WITH THE SAME PART ON THE SAME ENGINE BUT THE EXPEDITION WAS NOT SPECIFICALLY INCLUDED IN THE NHTSA RECALL.
Mfg Campaign: 11114954
Recall Date: Jul 31, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE ENGINE GOES INTO "LIMP MODE". THIS HAS HAPPENED 8 TIMES IN THE PAST WEEK AT SPEEDS OF 50MPH OR EVEN 15MPH DRIVING NORMAL ON A HIGHWAY, COUNTRY ROAD, AND ENTRANCE TO A PARKING LOT. THIS IS INCREDIBLY DANGEROUS BECAUSE THE VEHICLE HAS ABSOLUTELY ZERO POWER AND DRIVER MUST PLACE VEHICLE IN NEUTRAL AND COAST TO A SAFE PLACE TO PULL OVER. ONCE PULLED OVER, THE VEHICLE HAS TO BE TURNED COMPLETELY OFF AND RESTARTED. AFTERWARDS, THE VEHICLE RUNS VERY ROUGH AND CEL IS ON. THE CODE FOR THE ENGINE LIGHT DISPLAYS THE CODE : 2112 WHICH IS THE THROTTLE ACTUATOR IS STUCK CLOSED. AFTER DOING RESEARCH, THIS HAS BEEN A KNOWN ISSUE FOR YEARS AND NOT BEING TAKEN OF. THIS COULD EXTREMELY DANGEROUS IF SOMEONE IS GOING 70MPH IN TRAFFIC, ON A BRIDGE, OR EVEN 45MPH IN A CONSTRUCTION ZONE ON THE INTERSTATE.
Corrective Action:
WHILE DRIVING THE ENGINE GOES INTO "LIMP MODE". THIS HAS HAPPENED 8 TIMES IN THE PAST WEEK AT SPEEDS OF 50MPH OR EVEN 15MPH DRIVING NORMAL ON A HIGHWAY, COUNTRY ROAD, AND ENTRANCE TO A PARKING LOT. THIS IS INCREDIBLY DANGEROUS BECAUSE THE VEHICLE HAS ABSOLUTELY ZERO POWER AND DRIVER MUST PLACE VEHICLE IN NEUTRAL AND COAST TO A SAFE PLACE TO PULL OVER. ONCE PULLED OVER, THE VEHICLE HAS TO BE TURNED COMPLETELY OFF AND RESTARTED. AFTERWARDS, THE VEHICLE RUNS VERY ROUGH AND CEL IS ON. THE CODE FOR THE ENGINE LIGHT DISPLAYS THE CODE : 2112 WHICH IS THE THROTTLE ACTUATOR IS STUCK CLOSED. AFTER DOING RESEARCH, THIS HAS BEEN A KNOWN ISSUE FOR YEARS AND NOT BEING TAKEN OF. THIS COULD EXTREMELY DANGEROUS IF SOMEONE IS GOING 70MPH IN TRAFFIC, ON A BRIDGE, OR EVEN 45MPH IN A CONSTRUCTION ZONE ON THE INTERSTATE.
Additional Notes:
WHILE DRIVING THE ENGINE GOES INTO "LIMP MODE". THIS HAS HAPPENED 8 TIMES IN THE PAST WEEK AT SPEEDS OF 50MPH OR EVEN 15MPH DRIVING NORMAL ON A HIGHWAY, COUNTRY ROAD, AND ENTRANCE TO A PARKING LOT. THIS IS INCREDIBLY DANGEROUS BECAUSE THE VEHICLE HAS ABSOLUTELY ZERO POWER AND DRIVER MUST PLACE VEHICLE IN NEUTRAL AND COAST TO A SAFE PLACE TO PULL OVER. ONCE PULLED OVER, THE VEHICLE HAS TO BE TURNED COMPLETELY OFF AND RESTARTED. AFTERWARDS, THE VEHICLE RUNS VERY ROUGH AND CEL IS ON. THE CODE FOR THE ENGINE LIGHT DISPLAYS THE CODE : 2112 WHICH IS THE THROTTLE ACTUATOR IS STUCK CLOSED. AFTER DOING RESEARCH, THIS HAS BEEN A KNOWN ISSUE FOR YEARS AND NOT BEING TAKEN OF. THIS COULD EXTREMELY DANGEROUS IF SOMEONE IS GOING 70MPH IN TRAFFIC, ON A BRIDGE, OR EVEN 45MPH IN A CONSTRUCTION ZONE ON THE INTERSTATE.
Mfg Campaign: 11114202
Recall Date: Jul 27, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING THE ENGINE GOES INTO "LIMP MODE". THIS HAS HAPPENED 8 TIMES IN THE PAST WEEK AT SPEEDS OF 50MPH OR EVEN 15MPH DRIVING NORMAL ON A HIGHWAY, COUNTRY ROAD, AND ENTRANCE TO A PARKING LOT. THIS IS INCREDIBLY DANGEROUS BECAUSE THE VEHICLE HAS ABSOLUTELY ZERO POWER AND DRIVER MUST PLACE VEHICLE IN NEUTRAL AND COAST TO A SAFE PLACE TO PULL OVER. ONCE PULLED OVER, THE VEHICLE HAS TO BE TURNED COMPLETELY OFF AND RESTARTED. AFTERWARDS, THE VEHICLE RUNS VERY ROUGH AND CEL IS ON. THE CODE FOR THE ENGINE LIGHT DISPLAYS THE CODE : 2112 WHICH IS THE THROTTLE ACTUATOR IS STUCK CLOSED. AFTER DOING RESEARCH, THIS HAS BEEN A KNOWN ISSUE FOR YEARS AND NOT BEING TAKEN OF. THIS COULD EXTREMELY DANGEROUS IF SOMEONE IS GOING 70MPH IN TRAFFIC, ON A BRIDGE, OR EVEN 45MPH IN A CONSTRUCTION ZONE ON THE INTERSTATE.
Corrective Action:
WHILE DRIVING THE ENGINE GOES INTO "LIMP MODE". THIS HAS HAPPENED 8 TIMES IN THE PAST WEEK AT SPEEDS OF 50MPH OR EVEN 15MPH DRIVING NORMAL ON A HIGHWAY, COUNTRY ROAD, AND ENTRANCE TO A PARKING LOT. THIS IS INCREDIBLY DANGEROUS BECAUSE THE VEHICLE HAS ABSOLUTELY ZERO POWER AND DRIVER MUST PLACE VEHICLE IN NEUTRAL AND COAST TO A SAFE PLACE TO PULL OVER. ONCE PULLED OVER, THE VEHICLE HAS TO BE TURNED COMPLETELY OFF AND RESTARTED. AFTERWARDS, THE VEHICLE RUNS VERY ROUGH AND CEL IS ON. THE CODE FOR THE ENGINE LIGHT DISPLAYS THE CODE : 2112 WHICH IS THE THROTTLE ACTUATOR IS STUCK CLOSED. AFTER DOING RESEARCH, THIS HAS BEEN A KNOWN ISSUE FOR YEARS AND NOT BEING TAKEN OF. THIS COULD EXTREMELY DANGEROUS IF SOMEONE IS GOING 70MPH IN TRAFFIC, ON A BRIDGE, OR EVEN 45MPH IN A CONSTRUCTION ZONE ON THE INTERSTATE.
Additional Notes:
WHILE DRIVING THE ENGINE GOES INTO "LIMP MODE". THIS HAS HAPPENED 8 TIMES IN THE PAST WEEK AT SPEEDS OF 50MPH OR EVEN 15MPH DRIVING NORMAL ON A HIGHWAY, COUNTRY ROAD, AND ENTRANCE TO A PARKING LOT. THIS IS INCREDIBLY DANGEROUS BECAUSE THE VEHICLE HAS ABSOLUTELY ZERO POWER AND DRIVER MUST PLACE VEHICLE IN NEUTRAL AND COAST TO A SAFE PLACE TO PULL OVER. ONCE PULLED OVER, THE VEHICLE HAS TO BE TURNED COMPLETELY OFF AND RESTARTED. AFTERWARDS, THE VEHICLE RUNS VERY ROUGH AND CEL IS ON. THE CODE FOR THE ENGINE LIGHT DISPLAYS THE CODE : 2112 WHICH IS THE THROTTLE ACTUATOR IS STUCK CLOSED. AFTER DOING RESEARCH, THIS HAS BEEN A KNOWN ISSUE FOR YEARS AND NOT BEING TAKEN OF. THIS COULD EXTREMELY DANGEROUS IF SOMEONE IS GOING 70MPH IN TRAFFIC, ON A BRIDGE, OR EVEN 45MPH IN A CONSTRUCTION ZONE ON THE INTERSTATE.
Mfg Campaign: 11114202
Recall Date: Jul 27, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
CATASTROPHIC BRAKE FAILURE DURING NORMAL OPERATION ON A CITY STREET I WAS ABLE TO SAFELY STOP DUE TO A LOW FLUID LIGHT BUT BY THE TIME I WAS AT A SAFE PLACE TO STOP THE BRAKES HAD ALMOST COMPLETELY FAILED. I HAD TO BE TOWED TO DEALER. WAS TOLD THE MASTER CYLINDER, BRAKE BOOSTER, VALVE ASSEMBLY, AND VACUUM BRAKE SENSOR ALL NEEDED TO BE REPLACED BECAUSE THE MC WAS LEAKING INTO THE BRAKE BOOSTER CAUSING THEM TO FAIL. THIS IS THE EXACT ISSUE THAT THE 2013-2014 F150S (VERY SIMILAR PLATFORM) HAD A RECALL FOR. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/05/25/FORD-MOTOR-COMPANY-ISSUES-ONE-SAFETY-RECALL-AND-ONE-SAFETY-COMPL.HTML SERVICE TECH STATED THE MC HAD LIKELY BEEN LEAKING FOR SOME TIME TO CAUSE THE FAILURE. I HAD THE VEHICLE IN FOR ROUTINE MAINTENANCE AT THE DEALER WHICH INCLUDED A FULL BRAKE INSPECTION WHICH WAS GIVEN A CLEAN BILL OF HEALTH LESS THAN ONE MONTH PRIOR TO THIS FAILURE.
Corrective Action:
CATASTROPHIC BRAKE FAILURE DURING NORMAL OPERATION ON A CITY STREET I WAS ABLE TO SAFELY STOP DUE TO A LOW FLUID LIGHT BUT BY THE TIME I WAS AT A SAFE PLACE TO STOP THE BRAKES HAD ALMOST COMPLETELY FAILED. I HAD TO BE TOWED TO DEALER. WAS TOLD THE MASTER CYLINDER, BRAKE BOOSTER, VALVE ASSEMBLY, AND VACUUM BRAKE SENSOR ALL NEEDED TO BE REPLACED BECAUSE THE MC WAS LEAKING INTO THE BRAKE BOOSTER CAUSING THEM TO FAIL. THIS IS THE EXACT ISSUE THAT THE 2013-2014 F150S (VERY SIMILAR PLATFORM) HAD A RECALL FOR. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/05/25/FORD-MOTOR-COMPANY-ISSUES-ONE-SAFETY-RECALL-AND-ONE-SAFETY-COMPL.HTML SERVICE TECH STATED THE MC HAD LIKELY BEEN LEAKING FOR SOME TIME TO CAUSE THE FAILURE. I HAD THE VEHICLE IN FOR ROUTINE MAINTENANCE AT THE DEALER WHICH INCLUDED A FULL BRAKE INSPECTION WHICH WAS GIVEN A CLEAN BILL OF HEALTH LESS THAN ONE MONTH PRIOR TO THIS FAILURE.
Additional Notes:
CATASTROPHIC BRAKE FAILURE DURING NORMAL OPERATION ON A CITY STREET I WAS ABLE TO SAFELY STOP DUE TO A LOW FLUID LIGHT BUT BY THE TIME I WAS AT A SAFE PLACE TO STOP THE BRAKES HAD ALMOST COMPLETELY FAILED. I HAD TO BE TOWED TO DEALER. WAS TOLD THE MASTER CYLINDER, BRAKE BOOSTER, VALVE ASSEMBLY, AND VACUUM BRAKE SENSOR ALL NEEDED TO BE REPLACED BECAUSE THE MC WAS LEAKING INTO THE BRAKE BOOSTER CAUSING THEM TO FAIL. THIS IS THE EXACT ISSUE THAT THE 2013-2014 F150S (VERY SIMILAR PLATFORM) HAD A RECALL FOR. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/05/25/FORD-MOTOR-COMPANY-ISSUES-ONE-SAFETY-RECALL-AND-ONE-SAFETY-COMPL.HTML SERVICE TECH STATED THE MC HAD LIKELY BEEN LEAKING FOR SOME TIME TO CAUSE THE FAILURE. I HAD THE VEHICLE IN FOR ROUTINE MAINTENANCE AT THE DEALER WHICH INCLUDED A FULL BRAKE INSPECTION WHICH WAS GIVEN A CLEAN BILL OF HEALTH LESS THAN ONE MONTH PRIOR TO THIS FAILURE.
Mfg Campaign: 11113691
Recall Date: Jul 25, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE STOPPED WHEN IN TRAFFIC, MULTIPLE TIMES. DEALER IS REPLACING THE ELECTRONIC CARBURETOR SENSOR WHICH ELECTRONICALLY CONNECTS THE GAS PEDAL TO THE ENGINE. SAID THEY HAVE HAD TO DO THIS ON SEVERAL VEHICLES LATELY. MY SON OWNS A 2015 F150 AND HIS TRUCK HAD THE EXACT SAME PROBLEM LAST WEEK. MUST BE A WIDESPREAD PROBLEM IF SEVERAL VEHICLES IN OUR SMALL TOWN HAVE HAD THE SAME FAILURE.
Corrective Action:
VEHICLE STOPPED WHEN IN TRAFFIC, MULTIPLE TIMES. DEALER IS REPLACING THE ELECTRONIC CARBURETOR SENSOR WHICH ELECTRONICALLY CONNECTS THE GAS PEDAL TO THE ENGINE. SAID THEY HAVE HAD TO DO THIS ON SEVERAL VEHICLES LATELY. MY SON OWNS A 2015 F150 AND HIS TRUCK HAD THE EXACT SAME PROBLEM LAST WEEK. MUST BE A WIDESPREAD PROBLEM IF SEVERAL VEHICLES IN OUR SMALL TOWN HAVE HAD THE SAME FAILURE.
Additional Notes:
VEHICLE STOPPED WHEN IN TRAFFIC, MULTIPLE TIMES. DEALER IS REPLACING THE ELECTRONIC CARBURETOR SENSOR WHICH ELECTRONICALLY CONNECTS THE GAS PEDAL TO THE ENGINE. SAID THEY HAVE HAD TO DO THIS ON SEVERAL VEHICLES LATELY. MY SON OWNS A 2015 F150 AND HIS TRUCK HAD THE EXACT SAME PROBLEM LAST WEEK. MUST BE A WIDESPREAD PROBLEM IF SEVERAL VEHICLES IN OUR SMALL TOWN HAVE HAD THE SAME FAILURE.
Mfg Campaign: 11110304
Recall Date: Jul 9, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE GAS PEDAL GETS STUCK AND IMMEDIATELY LOSES POWER TO ACCELERATE. THE YELLOW CHECK ENGINE WRENCH COMES ON AS THE ENGINE SPUTTERS. YOUR ONLY OPTION IS TO COAST TO A STOP AND SHUT THE CAR OFF. THIS COMES WITH NO WARNING AND IS VERY DANGEROUS AS WE ALMOST GOT REAR ENDED AS WE WERE GOING 40 MPH AND JUST LOST EVERYTHING IN A MOMENTS NOTICE. THIS IS THE SECOND TIME THIS HAS HAPPENED IN 3 MONTHS. THE FIRST TIME WE WERE GOING 35 MPH ACCELERATING AND SHUT DOWN AND HAD TO STOP TRAFFIC TO RESTART. WE HAVE IT SCHEDULED TO GO INTO THE DEALERSHIP TOMORROW. BUT LOOKS LIKE THIS IS AN ISSUE ON SEVERAL FORD VEHICLES WITH A RECALL ON MANY, JUST NOT THIS ONE YET. THE DIAGNOSTIC WAS COMPLETED AT A FORD DEALERSHIP AND IT TURN OUT TO BE THE THROTTLE BODY. THIS SEEMS TO BE A KNOWN ISSUES WITH FORD CARS. THIS IS VERY DANGEROUS AS IT CAN HAPPEN AT ANY TIME. LOSING CONTROL OF ACCELERATION CAN BE DEADLY DEPENDING ON THE CIRCUMSTANCES. ONCE THE VEHICLE IS TURNED OFF AND STARTED UP AGAIN THE PROBLEM GOES AWAY.
Corrective Action:
WHILE DRIVING THE GAS PEDAL GETS STUCK AND IMMEDIATELY LOSES POWER TO ACCELERATE. THE YELLOW CHECK ENGINE WRENCH COMES ON AS THE ENGINE SPUTTERS. YOUR ONLY OPTION IS TO COAST TO A STOP AND SHUT THE CAR OFF. THIS COMES WITH NO WARNING AND IS VERY DANGEROUS AS WE ALMOST GOT REAR ENDED AS WE WERE GOING 40 MPH AND JUST LOST EVERYTHING IN A MOMENTS NOTICE. THIS IS THE SECOND TIME THIS HAS HAPPENED IN 3 MONTHS. THE FIRST TIME WE WERE GOING 35 MPH ACCELERATING AND SHUT DOWN AND HAD TO STOP TRAFFIC TO RESTART. WE HAVE IT SCHEDULED TO GO INTO THE DEALERSHIP TOMORROW. BUT LOOKS LIKE THIS IS AN ISSUE ON SEVERAL FORD VEHICLES WITH A RECALL ON MANY, JUST NOT THIS ONE YET. THE DIAGNOSTIC WAS COMPLETED AT A FORD DEALERSHIP AND IT TURN OUT TO BE THE THROTTLE BODY. THIS SEEMS TO BE A KNOWN ISSUES WITH FORD CARS. THIS IS VERY DANGEROUS AS IT CAN HAPPEN AT ANY TIME. LOSING CONTROL OF ACCELERATION CAN BE DEADLY DEPENDING ON THE CIRCUMSTANCES. ONCE THE VEHICLE IS TURNED OFF AND STARTED UP AGAIN THE PROBLEM GOES AWAY.
Additional Notes:
WHILE DRIVING THE GAS PEDAL GETS STUCK AND IMMEDIATELY LOSES POWER TO ACCELERATE. THE YELLOW CHECK ENGINE WRENCH COMES ON AS THE ENGINE SPUTTERS. YOUR ONLY OPTION IS TO COAST TO A STOP AND SHUT THE CAR OFF. THIS COMES WITH NO WARNING AND IS VERY DANGEROUS AS WE ALMOST GOT REAR ENDED AS WE WERE GOING 40 MPH AND JUST LOST EVERYTHING IN A MOMENTS NOTICE. THIS IS THE SECOND TIME THIS HAS HAPPENED IN 3 MONTHS. THE FIRST TIME WE WERE GOING 35 MPH ACCELERATING AND SHUT DOWN AND HAD TO STOP TRAFFIC TO RESTART. WE HAVE IT SCHEDULED TO GO INTO THE DEALERSHIP TOMORROW. BUT LOOKS LIKE THIS IS AN ISSUE ON SEVERAL FORD VEHICLES WITH A RECALL ON MANY, JUST NOT THIS ONE YET. THE DIAGNOSTIC WAS COMPLETED AT A FORD DEALERSHIP AND IT TURN OUT TO BE THE THROTTLE BODY. THIS SEEMS TO BE A KNOWN ISSUES WITH FORD CARS. THIS IS VERY DANGEROUS AS IT CAN HAPPEN AT ANY TIME. LOSING CONTROL OF ACCELERATION CAN BE DEADLY DEPENDING ON THE CIRCUMSTANCES. ONCE THE VEHICLE IS TURNED OFF AND STARTED UP AGAIN THE PROBLEM GOES AWAY.
Mfg Campaign: 11109913
Recall Date: Jul 6, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WIFE WAS DRIVING HOME FROM WORK WHEN THE "LOW BRAKE FLUID" WARNING LIGHT CAME ON GOING 45 MPH. LESS THAT ONE MINUTE LATER WHEN SHE WENT TO STOP AND THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE WOULD NOT SLOW DOWN. THANKFULLY SHE WAS GOING UP HILL AND ABLE TO GET THE VEHICLE TO STOP SAFELY. CHECKED THE BRAKE MASTER CYLINDER RESERVOIR AND THERE WAS NO FLUID IN IT. CHECKED THE BRAKE MASTER CYLINDER FOR VISIBLE LEAKS AND DID NOT SEE ANY FLUID.
Corrective Action:
WIFE WAS DRIVING HOME FROM WORK WHEN THE "LOW BRAKE FLUID" WARNING LIGHT CAME ON GOING 45 MPH. LESS THAT ONE MINUTE LATER WHEN SHE WENT TO STOP AND THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE WOULD NOT SLOW DOWN. THANKFULLY SHE WAS GOING UP HILL AND ABLE TO GET THE VEHICLE TO STOP SAFELY. CHECKED THE BRAKE MASTER CYLINDER RESERVOIR AND THERE WAS NO FLUID IN IT. CHECKED THE BRAKE MASTER CYLINDER FOR VISIBLE LEAKS AND DID NOT SEE ANY FLUID.
Additional Notes:
WIFE WAS DRIVING HOME FROM WORK WHEN THE "LOW BRAKE FLUID" WARNING LIGHT CAME ON GOING 45 MPH. LESS THAT ONE MINUTE LATER WHEN SHE WENT TO STOP AND THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE WOULD NOT SLOW DOWN. THANKFULLY SHE WAS GOING UP HILL AND ABLE TO GET THE VEHICLE TO STOP SAFELY. CHECKED THE BRAKE MASTER CYLINDER RESERVOIR AND THERE WAS NO FLUID IN IT. CHECKED THE BRAKE MASTER CYLINDER FOR VISIBLE LEAKS AND DID NOT SEE ANY FLUID.
Mfg Campaign: 11102950
Recall Date: Jun 21, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHIE DRIVING 2016 EXPEDITION EL THE LIGHT CAME ON SAYING THAT THE BRAKE FLUID WAS LOW SHORTLY AFTER THE BRAKES WENT OUT COMPLETELY ,PEDAL WENT TO FLOOR.THANKFULLY USED THE EMERGENCY BRAKE AND DOWN SHIFTING TO GET CAR STOPPED .WAS VERY FORTUNATE.MY MECHANIC CHECKED CAR -NO LEAKS OF BRAKE FLUID EVEN THOU THE SYSTEM WAS COMPLETELY EMPTY.HIS DIAGNOSIS WAS THAT THE BRAKE BOOSTER HAD FAILED AND THAT ALL OF THE BRAKE FLUID WAS SYPHONED OUT AND IN TO THE ENGINE. VERY SCARY LITTLE WARNING JUST COMPLETE FAILURE
Corrective Action:
WHIE DRIVING 2016 EXPEDITION EL THE LIGHT CAME ON SAYING THAT THE BRAKE FLUID WAS LOW SHORTLY AFTER THE BRAKES WENT OUT COMPLETELY ,PEDAL WENT TO FLOOR.THANKFULLY USED THE EMERGENCY BRAKE AND DOWN SHIFTING TO GET CAR STOPPED .WAS VERY FORTUNATE.MY MECHANIC CHECKED CAR -NO LEAKS OF BRAKE FLUID EVEN THOU THE SYSTEM WAS COMPLETELY EMPTY.HIS DIAGNOSIS WAS THAT THE BRAKE BOOSTER HAD FAILED AND THAT ALL OF THE BRAKE FLUID WAS SYPHONED OUT AND IN TO THE ENGINE. VERY SCARY LITTLE WARNING JUST COMPLETE FAILURE
Additional Notes:
WHIE DRIVING 2016 EXPEDITION EL THE LIGHT CAME ON SAYING THAT THE BRAKE FLUID WAS LOW SHORTLY AFTER THE BRAKES WENT OUT COMPLETELY ,PEDAL WENT TO FLOOR.THANKFULLY USED THE EMERGENCY BRAKE AND DOWN SHIFTING TO GET CAR STOPPED .WAS VERY FORTUNATE.MY MECHANIC CHECKED CAR -NO LEAKS OF BRAKE FLUID EVEN THOU THE SYSTEM WAS COMPLETELY EMPTY.HIS DIAGNOSIS WAS THAT THE BRAKE BOOSTER HAD FAILED AND THAT ALL OF THE BRAKE FLUID WAS SYPHONED OUT AND IN TO THE ENGINE. VERY SCARY LITTLE WARNING JUST COMPLETE FAILURE
Mfg Campaign: 11102612
Recall Date: Jun 19, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
APPROXIMATELY 21000 MILES, SUDDEN AND COMPLETE BRAKE FAILURE WHILE DRIVING THE VEHICLE. A WARNING MESSAGE WAS DISPLAYED ON THE DASH "LOW BRAKE FLUID". I TOUCHED THE BRAKE PEDAL AND IT DEPRESSED COMPLETELY TO THE FLOOR. I INSPECTED THE VEHICLE, NO VISIBLE LEAKS AT ANY OF THE WHEELS OR IN THE ENGINE BAY. BRAKE FLUID RESERVOIR WAS EMPTY. REFILLED RESERVOIR ONLY TO WATCH IT DRAIN WITH NO VISIBLE LEAKS (INTO THE BOOSTER?)
Corrective Action:
APPROXIMATELY 21000 MILES, SUDDEN AND COMPLETE BRAKE FAILURE WHILE DRIVING THE VEHICLE. A WARNING MESSAGE WAS DISPLAYED ON THE DASH "LOW BRAKE FLUID". I TOUCHED THE BRAKE PEDAL AND IT DEPRESSED COMPLETELY TO THE FLOOR. I INSPECTED THE VEHICLE, NO VISIBLE LEAKS AT ANY OF THE WHEELS OR IN THE ENGINE BAY. BRAKE FLUID RESERVOIR WAS EMPTY. REFILLED RESERVOIR ONLY TO WATCH IT DRAIN WITH NO VISIBLE LEAKS (INTO THE BOOSTER?)
Additional Notes:
APPROXIMATELY 21000 MILES, SUDDEN AND COMPLETE BRAKE FAILURE WHILE DRIVING THE VEHICLE. A WARNING MESSAGE WAS DISPLAYED ON THE DASH "LOW BRAKE FLUID". I TOUCHED THE BRAKE PEDAL AND IT DEPRESSED COMPLETELY TO THE FLOOR. I INSPECTED THE VEHICLE, NO VISIBLE LEAKS AT ANY OF THE WHEELS OR IN THE ENGINE BAY. BRAKE FLUID RESERVOIR WAS EMPTY. REFILLED RESERVOIR ONLY TO WATCH IT DRAIN WITH NO VISIBLE LEAKS (INTO THE BOOSTER?)
Mfg Campaign: 11098198
Recall Date: May 27, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE FAILURE. 2016 EXPEDITION ECOBOOST, CAR NOTIFICATION OF 'LOW BRAKE FLUID'. EVEN AFTER ADDING BRAKE FLUID PURCHASED FROM FORD DEALER; THE FLUID KEEPS DECREASING ALL WITHOUT ANY VISIBLE LEAKAGE AROUND CAR AND/OR TIRES/ETC. EVENTUALLY AND QUICKLY YOU WILL QUICKLY GET ZERO BRAKE RESPONSE; THE BRAKE PEDAL WILL GO TO BOTTOM OF FLOOR AND IN MY CASE; THERE WAS WHITE CLOUDS COMING OUT OF OUR EXHAUST. ZERO BRAKING ABILITY. WE HAD OUR VEHICLE PARKED ON A FLAT PARKING LOT AND AFTER CHECKING THE FLUID, AFTER FILLING IT UP; TURNED CAR ON; HAD EMERGENCY PARKING BRAKE ENABLED AND THEN PUTTING IT IN DRIVE; JUST TO TEST BRAKES; THE CAR ROLLED BUT ZERO ABILITY TO BRAKE, THUS REAPPLIED PARKING BRAKE TO CONTROL VEHICLE TO A STOP. ALL WHILE ENGINE APPEARS TO SOUND OK; WITH AN OCCASIONAL 'STUTTER' WHILE WHITE SMOKE COMES FROM THE TAILPIPE.
Corrective Action:
BRAKE FAILURE. 2016 EXPEDITION ECOBOOST, CAR NOTIFICATION OF 'LOW BRAKE FLUID'. EVEN AFTER ADDING BRAKE FLUID PURCHASED FROM FORD DEALER; THE FLUID KEEPS DECREASING ALL WITHOUT ANY VISIBLE LEAKAGE AROUND CAR AND/OR TIRES/ETC. EVENTUALLY AND QUICKLY YOU WILL QUICKLY GET ZERO BRAKE RESPONSE; THE BRAKE PEDAL WILL GO TO BOTTOM OF FLOOR AND IN MY CASE; THERE WAS WHITE CLOUDS COMING OUT OF OUR EXHAUST. ZERO BRAKING ABILITY. WE HAD OUR VEHICLE PARKED ON A FLAT PARKING LOT AND AFTER CHECKING THE FLUID, AFTER FILLING IT UP; TURNED CAR ON; HAD EMERGENCY PARKING BRAKE ENABLED AND THEN PUTTING IT IN DRIVE; JUST TO TEST BRAKES; THE CAR ROLLED BUT ZERO ABILITY TO BRAKE, THUS REAPPLIED PARKING BRAKE TO CONTROL VEHICLE TO A STOP. ALL WHILE ENGINE APPEARS TO SOUND OK; WITH AN OCCASIONAL 'STUTTER' WHILE WHITE SMOKE COMES FROM THE TAILPIPE.
Additional Notes:
BRAKE FAILURE. 2016 EXPEDITION ECOBOOST, CAR NOTIFICATION OF 'LOW BRAKE FLUID'. EVEN AFTER ADDING BRAKE FLUID PURCHASED FROM FORD DEALER; THE FLUID KEEPS DECREASING ALL WITHOUT ANY VISIBLE LEAKAGE AROUND CAR AND/OR TIRES/ETC. EVENTUALLY AND QUICKLY YOU WILL QUICKLY GET ZERO BRAKE RESPONSE; THE BRAKE PEDAL WILL GO TO BOTTOM OF FLOOR AND IN MY CASE; THERE WAS WHITE CLOUDS COMING OUT OF OUR EXHAUST. ZERO BRAKING ABILITY. WE HAD OUR VEHICLE PARKED ON A FLAT PARKING LOT AND AFTER CHECKING THE FLUID, AFTER FILLING IT UP; TURNED CAR ON; HAD EMERGENCY PARKING BRAKE ENABLED AND THEN PUTTING IT IN DRIVE; JUST TO TEST BRAKES; THE CAR ROLLED BUT ZERO ABILITY TO BRAKE, THUS REAPPLIED PARKING BRAKE TO CONTROL VEHICLE TO A STOP. ALL WHILE ENGINE APPEARS TO SOUND OK; WITH AN OCCASIONAL 'STUTTER' WHILE WHITE SMOKE COMES FROM THE TAILPIPE.
Mfg Campaign: 11096977
Recall Date: May 21, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING ON MAJOR FREEWAY IN HOUSTON RUSH HOUR. LOST POWER, WRENCH POPPED UP AND SAID SEE MANUAL. ENGINE LIGHT CAME ON. HAD TO WAIT IN TRAFFIC AND RESTART VEHICLE. COULD NOT GO OVER 40 MPH WITHOUT LOSING POWER AGAIN. APPARENTLY EVERY OTHER 2016 FORD HAS BEEN RECALLED FOR A THROTTLE BODY DEFECT EXCEPT THE EXPEDITION. OUR ISSUE WAS A DEFECTIVE THROTTLE BODY.
Corrective Action:
DRIVING ON MAJOR FREEWAY IN HOUSTON RUSH HOUR. LOST POWER, WRENCH POPPED UP AND SAID SEE MANUAL. ENGINE LIGHT CAME ON. HAD TO WAIT IN TRAFFIC AND RESTART VEHICLE. COULD NOT GO OVER 40 MPH WITHOUT LOSING POWER AGAIN. APPARENTLY EVERY OTHER 2016 FORD HAS BEEN RECALLED FOR A THROTTLE BODY DEFECT EXCEPT THE EXPEDITION. OUR ISSUE WAS A DEFECTIVE THROTTLE BODY.
Additional Notes:
DRIVING ON MAJOR FREEWAY IN HOUSTON RUSH HOUR. LOST POWER, WRENCH POPPED UP AND SAID SEE MANUAL. ENGINE LIGHT CAME ON. HAD TO WAIT IN TRAFFIC AND RESTART VEHICLE. COULD NOT GO OVER 40 MPH WITHOUT LOSING POWER AGAIN. APPARENTLY EVERY OTHER 2016 FORD HAS BEEN RECALLED FOR A THROTTLE BODY DEFECT EXCEPT THE EXPEDITION. OUR ISSUE WAS A DEFECTIVE THROTTLE BODY.
Mfg Campaign: 11093824
Recall Date: May 14, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
SUDDEN AND COMPLETE BRAKE FAILURE WHILE DRIVING THE VEHICLE. TRAVELING WITH THE VEHICLE ON THE HIGHWAY WHEN A WARNING MESSAGE WAS DISPLAYED ON THE DASH "LOW BRAKE FLUID". I TOUCHED THE BRAKE PEDAL AND IT DEPRESSED COMPLETELY TO THE FLOOR. I WAS ABLE TO STOP THE VEHICLE USING ENGINE BRAKING AND THE EMERGENCY BRAKE. INSPECTED THE VEHICLE, NO VISIBLE LEAKS AT ANY OF THE WHEELS OR IN THE ENGINE BAY. BRAKE FLUID RESERVOIR WAS EMPTY. HAD VEHICLE TAKEN TO CLOSEST FORD DEALER. WAS DIAGNOSED WITH A DAMAGED MASTER CYLINDER THAT LEAKED INTO THE BRAKE BOOSTER AND HAD TO BE COMPLETELY REPLACED.
Corrective Action:
SUDDEN AND COMPLETE BRAKE FAILURE WHILE DRIVING THE VEHICLE. TRAVELING WITH THE VEHICLE ON THE HIGHWAY WHEN A WARNING MESSAGE WAS DISPLAYED ON THE DASH "LOW BRAKE FLUID". I TOUCHED THE BRAKE PEDAL AND IT DEPRESSED COMPLETELY TO THE FLOOR. I WAS ABLE TO STOP THE VEHICLE USING ENGINE BRAKING AND THE EMERGENCY BRAKE. INSPECTED THE VEHICLE, NO VISIBLE LEAKS AT ANY OF THE WHEELS OR IN THE ENGINE BAY. BRAKE FLUID RESERVOIR WAS EMPTY. HAD VEHICLE TAKEN TO CLOSEST FORD DEALER. WAS DIAGNOSED WITH A DAMAGED MASTER CYLINDER THAT LEAKED INTO THE BRAKE BOOSTER AND HAD TO BE COMPLETELY REPLACED.
Additional Notes:
SUDDEN AND COMPLETE BRAKE FAILURE WHILE DRIVING THE VEHICLE. TRAVELING WITH THE VEHICLE ON THE HIGHWAY WHEN A WARNING MESSAGE WAS DISPLAYED ON THE DASH "LOW BRAKE FLUID". I TOUCHED THE BRAKE PEDAL AND IT DEPRESSED COMPLETELY TO THE FLOOR. I WAS ABLE TO STOP THE VEHICLE USING ENGINE BRAKING AND THE EMERGENCY BRAKE. INSPECTED THE VEHICLE, NO VISIBLE LEAKS AT ANY OF THE WHEELS OR IN THE ENGINE BAY. BRAKE FLUID RESERVOIR WAS EMPTY. HAD VEHICLE TAKEN TO CLOSEST FORD DEALER. WAS DIAGNOSED WITH A DAMAGED MASTER CYLINDER THAT LEAKED INTO THE BRAKE BOOSTER AND HAD TO BE COMPLETELY REPLACED.
Mfg Campaign: 11092633
Recall Date: May 9, 2018
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