Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
410 ComplaintsFord Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE LOW BEAM HEADLIGHTS ONLY REACH OUT ABOUT TWO VEHICLE LENGTHS. I'VE HAD IT BACK TO FORD ON FOUR DIFFERENT OCCASIONS BUT THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. I'VE REPLACED THE BULBS WITH ONES THAT ARE SUPPOSED TO REACH OUT AN ADDITIONAL 120 FEET BUT THEY ARE JUST AS BAD.
Corrective Action:
THE LOW BEAM HEADLIGHTS ONLY REACH OUT ABOUT TWO VEHICLE LENGTHS. I'VE HAD IT BACK TO FORD ON FOUR DIFFERENT OCCASIONS BUT THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. I'VE REPLACED THE BULBS WITH ONES THAT ARE SUPPOSED TO REACH OUT AN ADDITIONAL 120 FEET BUT THEY ARE JUST AS BAD.
Additional Notes:
THE LOW BEAM HEADLIGHTS ONLY REACH OUT ABOUT TWO VEHICLE LENGTHS. I'VE HAD IT BACK TO FORD ON FOUR DIFFERENT OCCASIONS BUT THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. I'VE REPLACED THE BULBS WITH ONES THAT ARE SUPPOSED TO REACH OUT AN ADDITIONAL 120 FEET BUT THEY ARE JUST AS BAD.
Mfg Campaign: 11030534
Recall Date: Sep 29, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TRUCK HAS SMELLED LIKE EXHAUST DURING HARD ACCELERATION NUMEROUS TIMES. I HAVE HAD TO LOWER MY WINDOWS TO ALLOW IT TO ESCAPE.
Corrective Action:
TRUCK HAS SMELLED LIKE EXHAUST DURING HARD ACCELERATION NUMEROUS TIMES. I HAVE HAD TO LOWER MY WINDOWS TO ALLOW IT TO ESCAPE.
Additional Notes:
TRUCK HAS SMELLED LIKE EXHAUST DURING HARD ACCELERATION NUMEROUS TIMES. I HAVE HAD TO LOWER MY WINDOWS TO ALLOW IT TO ESCAPE.
Mfg Campaign: 11011638
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS PULLED 3/4 INTO THE GARAGE WITH THE BACK WHEELS ON THE APPROACH OF THE DRIVEWAY. VEHICLE WAS PUT INTO PARK AND SHUT OFF. I RETURNED TO THE GARAGE 10 MINUTES LATER TO FIND THE VEHICLE HAD ROLLED DOWN THE DRIVEWAY, STRIKING A TREE CAUSING SIGNIFICANT DAMAGE. VEHICLE WAS FOUND TO BE IN PARK AND STARTED UP WITHOUT ANY PROBLEMS. IN THE LAST COUPLE OF DAYS I HAVE NOTICED INCONSISTENCY WITH THE VEHICLE'S SHIFTER WHEN PLACING IT IN PARK. I HAVE SEEN IT GET HUNG UP BETWEEN REVERSE AND PARK. THIS IS A BRAND NEW FLEET VEHICLE WITH 1049 CURRENT MILES. IT JUST WENT INTO SERVICE ON JULY 5TH.
Corrective Action:
VEHICLE WAS PULLED 3/4 INTO THE GARAGE WITH THE BACK WHEELS ON THE APPROACH OF THE DRIVEWAY. VEHICLE WAS PUT INTO PARK AND SHUT OFF. I RETURNED TO THE GARAGE 10 MINUTES LATER TO FIND THE VEHICLE HAD ROLLED DOWN THE DRIVEWAY, STRIKING A TREE CAUSING SIGNIFICANT DAMAGE. VEHICLE WAS FOUND TO BE IN PARK AND STARTED UP WITHOUT ANY PROBLEMS. IN THE LAST COUPLE OF DAYS I HAVE NOTICED INCONSISTENCY WITH THE VEHICLE'S SHIFTER WHEN PLACING IT IN PARK. I HAVE SEEN IT GET HUNG UP BETWEEN REVERSE AND PARK. THIS IS A BRAND NEW FLEET VEHICLE WITH 1049 CURRENT MILES. IT JUST WENT INTO SERVICE ON JULY 5TH.
Additional Notes:
VEHICLE WAS PULLED 3/4 INTO THE GARAGE WITH THE BACK WHEELS ON THE APPROACH OF THE DRIVEWAY. VEHICLE WAS PUT INTO PARK AND SHUT OFF. I RETURNED TO THE GARAGE 10 MINUTES LATER TO FIND THE VEHICLE HAD ROLLED DOWN THE DRIVEWAY, STRIKING A TREE CAUSING SIGNIFICANT DAMAGE. VEHICLE WAS FOUND TO BE IN PARK AND STARTED UP WITHOUT ANY PROBLEMS. IN THE LAST COUPLE OF DAYS I HAVE NOTICED INCONSISTENCY WITH THE VEHICLE'S SHIFTER WHEN PLACING IT IN PARK. I HAVE SEEN IT GET HUNG UP BETWEEN REVERSE AND PARK. THIS IS A BRAND NEW FLEET VEHICLE WITH 1049 CURRENT MILES. IT JUST WENT INTO SERVICE ON JULY 5TH.
Mfg Campaign: 11010187
Recall Date: Jul 24, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST FUMES IN THE CABIN UPON EXCELERATION.
Corrective Action:
EXHAUST FUMES IN THE CABIN UPON EXCELERATION.
Additional Notes:
EXHAUST FUMES IN THE CABIN UPON EXCELERATION.
Mfg Campaign: 11005500
Recall Date: Jul 15, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MERGING ONTO A FREEWAY, NO OTHER VEHICLES AHEAD, BEHIND OR BESIDE, THE DRIVER SIDE REAR WINDOW SPONTANEOUSLY SHATTERED. WAS GOING 60-65MPH AT THE TIME. NO OUTSIDE FACTORS AROUND TO CAUSE THE GLASS BREAK. NO FOREIGN OBJECT FOUND IN VEHICLE. FORD REFUSING TO INVESTIGATE ROOT CAUSE. FORD'S STANCE IS AN EXTERNAL FACTOR CAUSED THE BREAK UNLESS MORE PEOPLE COME FORWARD WITH SAME COMPLAINT. WOULD NOT INSPECT TILTING HINGE MECHANISM FOR THE BROKEN WINDOW, INSPECT OTHER INTACT WINDOWS OR DO ANY OTHER INSPECTION THAT I REQUESTED. WAS TOLD THAT THE ONLY THING THEY DID WAS TAKE PHOTOS AND DETERMINED THAT BECAUSE GLASS WAS IN THE VEHICLE THAT IT WAS NOT THEIR PROBLEM. BOTH DEALERSHIP AND FORD'S CUSTOMER CARE HOTLINE WILL ENTERTAIN THE IDEA OF INSPECTING THE VEHICLE OR RESEARCHING THE BATCH OF THE GLASS MANUFACTURER FOR ROOT CAUSE. I HAD ONLY OWNED THE VEHICLE FOR 6 DAYS AT THE TIME. VEHICLE HAD 738 MILES WHEN PURCHASED. APPROXIMATELY 1000 TOTAL MILES ON THE VEHICLE AT THE TIME OF THE WINDOW BREAK. PHOTOS WERE TAKEN ONCE VEHICLE COULD BE STOPPED IN A SAFE SPOT. DROVE APPROX 27 MILES ON THE HIGHWAY AFTER THE BREAK BEFORE STOPPING. PHOTO 3826 SHOWS GLASS BEFORE HAVING TO MAKE A SHARP LEFT U-TURN THAT ALLOWED MUCH OF THE GLASS SITTING ON THE SIDE LEDGE TO FALL INSIDE THE CARGO AREA OF THE VEHICLE. OTHER PICTURES TAKEN AFTER TAKING THE U-TURN.
Corrective Action:
MERGING ONTO A FREEWAY, NO OTHER VEHICLES AHEAD, BEHIND OR BESIDE, THE DRIVER SIDE REAR WINDOW SPONTANEOUSLY SHATTERED. WAS GOING 60-65MPH AT THE TIME. NO OUTSIDE FACTORS AROUND TO CAUSE THE GLASS BREAK. NO FOREIGN OBJECT FOUND IN VEHICLE. FORD REFUSING TO INVESTIGATE ROOT CAUSE. FORD'S STANCE IS AN EXTERNAL FACTOR CAUSED THE BREAK UNLESS MORE PEOPLE COME FORWARD WITH SAME COMPLAINT. WOULD NOT INSPECT TILTING HINGE MECHANISM FOR THE BROKEN WINDOW, INSPECT OTHER INTACT WINDOWS OR DO ANY OTHER INSPECTION THAT I REQUESTED. WAS TOLD THAT THE ONLY THING THEY DID WAS TAKE PHOTOS AND DETERMINED THAT BECAUSE GLASS WAS IN THE VEHICLE THAT IT WAS NOT THEIR PROBLEM. BOTH DEALERSHIP AND FORD'S CUSTOMER CARE HOTLINE WILL ENTERTAIN THE IDEA OF INSPECTING THE VEHICLE OR RESEARCHING THE BATCH OF THE GLASS MANUFACTURER FOR ROOT CAUSE. I HAD ONLY OWNED THE VEHICLE FOR 6 DAYS AT THE TIME. VEHICLE HAD 738 MILES WHEN PURCHASED. APPROXIMATELY 1000 TOTAL MILES ON THE VEHICLE AT THE TIME OF THE WINDOW BREAK. PHOTOS WERE TAKEN ONCE VEHICLE COULD BE STOPPED IN A SAFE SPOT. DROVE APPROX 27 MILES ON THE HIGHWAY AFTER THE BREAK BEFORE STOPPING. PHOTO 3826 SHOWS GLASS BEFORE HAVING TO MAKE A SHARP LEFT U-TURN THAT ALLOWED MUCH OF THE GLASS SITTING ON THE SIDE LEDGE TO FALL INSIDE THE CARGO AREA OF THE VEHICLE. OTHER PICTURES TAKEN AFTER TAKING THE U-TURN.
Additional Notes:
MERGING ONTO A FREEWAY, NO OTHER VEHICLES AHEAD, BEHIND OR BESIDE, THE DRIVER SIDE REAR WINDOW SPONTANEOUSLY SHATTERED. WAS GOING 60-65MPH AT THE TIME. NO OUTSIDE FACTORS AROUND TO CAUSE THE GLASS BREAK. NO FOREIGN OBJECT FOUND IN VEHICLE. FORD REFUSING TO INVESTIGATE ROOT CAUSE. FORD'S STANCE IS AN EXTERNAL FACTOR CAUSED THE BREAK UNLESS MORE PEOPLE COME FORWARD WITH SAME COMPLAINT. WOULD NOT INSPECT TILTING HINGE MECHANISM FOR THE BROKEN WINDOW, INSPECT OTHER INTACT WINDOWS OR DO ANY OTHER INSPECTION THAT I REQUESTED. WAS TOLD THAT THE ONLY THING THEY DID WAS TAKE PHOTOS AND DETERMINED THAT BECAUSE GLASS WAS IN THE VEHICLE THAT IT WAS NOT THEIR PROBLEM. BOTH DEALERSHIP AND FORD'S CUSTOMER CARE HOTLINE WILL ENTERTAIN THE IDEA OF INSPECTING THE VEHICLE OR RESEARCHING THE BATCH OF THE GLASS MANUFACTURER FOR ROOT CAUSE. I HAD ONLY OWNED THE VEHICLE FOR 6 DAYS AT THE TIME. VEHICLE HAD 738 MILES WHEN PURCHASED. APPROXIMATELY 1000 TOTAL MILES ON THE VEHICLE AT THE TIME OF THE WINDOW BREAK. PHOTOS WERE TAKEN ONCE VEHICLE COULD BE STOPPED IN A SAFE SPOT. DROVE APPROX 27 MILES ON THE HIGHWAY AFTER THE BREAK BEFORE STOPPING. PHOTO 3826 SHOWS GLASS BEFORE HAVING TO MAKE A SHARP LEFT U-TURN THAT ALLOWED MUCH OF THE GLASS SITTING ON THE SIDE LEDGE TO FALL INSIDE THE CARGO AREA OF THE VEHICLE. OTHER PICTURES TAKEN AFTER TAKING THE U-TURN.
Mfg Campaign: 10993857
Recall Date: Jun 7, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT LEASED A 2017 FORD EXPEDITION. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION, LACERATIONS TO THE LEFT SHIN, AND BAD BRUISES TO THE RIGHT SIDE OF THE NECK AND SHOULDER. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED FROM THE SCENE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 25,600.
Corrective Action:
TL* THE CONTACT LEASED A 2017 FORD EXPEDITION. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION, LACERATIONS TO THE LEFT SHIN, AND BAD BRUISES TO THE RIGHT SIDE OF THE NECK AND SHOULDER. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED FROM THE SCENE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 25,600.
Additional Notes:
TL* THE CONTACT LEASED A 2017 FORD EXPEDITION. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION, LACERATIONS TO THE LEFT SHIN, AND BAD BRUISES TO THE RIGHT SIDE OF THE NECK AND SHOULDER. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED FROM THE SCENE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 25,600.
Mfg Campaign: 10985829
Recall Date: May 15, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR
Corrective Action:
VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR
Additional Notes:
VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR
Mfg Campaign: 10943948
Recall Date: Jan 9, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR
Corrective Action:
VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR
Additional Notes:
VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR
Mfg Campaign: 10943948
Recall Date: Jan 9, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR
Corrective Action:
VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR
Additional Notes:
VEHICLE LOST POWER WHILE DRIVING (IN MOTION) ON HIGHWAY. NO ENGINE POWER, LOSS OF STEERING CONTROL. ONLY 1,400 MILES ON VEHICLE FROM NEW. DEALER SERVICE INDICATED GROUND WIRE BROKE TO PCM POWER CONTROL MODULE. CAUSED FUSE 77 TO SHORT OPEN. *TR
Mfg Campaign: 10943948
Recall Date: Jan 9, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
POWERED RUNNING BOARD CLOSED ON MY 5 YEAR OLD'S FOOT AS HE WAS ENTERING FROM THE PASSENGER SIDE REAR DOOR WITH BOTH DOORS OPEN ON PASSENGER SIDE. I HAD TO STAND ON THE PARTIALLY CLOSED BOARD AND APPLY PRESSURE TO EXTRACT MY SON'S FOOT. VEHICLE WAS PARKED IN A PARKING LOT WITH ENGINE IDLING.
Corrective Action:
POWERED RUNNING BOARD CLOSED ON MY 5 YEAR OLD'S FOOT AS HE WAS ENTERING FROM THE PASSENGER SIDE REAR DOOR WITH BOTH DOORS OPEN ON PASSENGER SIDE. I HAD TO STAND ON THE PARTIALLY CLOSED BOARD AND APPLY PRESSURE TO EXTRACT MY SON'S FOOT. VEHICLE WAS PARKED IN A PARKING LOT WITH ENGINE IDLING.
Additional Notes:
POWERED RUNNING BOARD CLOSED ON MY 5 YEAR OLD'S FOOT AS HE WAS ENTERING FROM THE PASSENGER SIDE REAR DOOR WITH BOTH DOORS OPEN ON PASSENGER SIDE. I HAD TO STAND ON THE PARTIALLY CLOSED BOARD AND APPLY PRESSURE TO EXTRACT MY SON'S FOOT. VEHICLE WAS PARKED IN A PARKING LOT WITH ENGINE IDLING.
Mfg Campaign: 10899848
Recall Date: Aug 31, 2016
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