Complaints & Recalls
Official Safety Recalls - Important!
61 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.
Mfg Campaign: 25S31
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S06
Recall Date: Feb 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S37
Recall Date: Nov 14, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S17
Recall Date: Jun 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S10
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S09
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition and Lincoln Navigator vehicles. The second row window control modules may intermittently stop the movement of the power window. If something, such as a finger, is pinched by the window glass, the stopped window control module may prevent the window from automatically reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C01
Recall Date: Jan 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Expedition vehicles. The second row outboard seats may have excessive forward adjustment capability and/or may have an improperly installed bolt that secures the seat back to the seat base. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints", number 207, "Seating Systems", and number 210, "Seat Belt Anchorage System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C20
Recall Date: Dec 1, 2017
Consumer Complaints
396 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When driving, the transmission feels like it is slipping and doesn't transfer power to the wheels. The effect is that you have a loss of power, especially when accelerating to enter the highway or to pass someone. The power train on this vehicle has a 5 year warranty, and our vehicle is 6 years old. This vehicle has the 10 speed transmission (10R80) that shows many issues online both before and after this 5 year warranty period. This isn't just a warranty issue, as the loss of power when entering a highway or executing a pass is dangerous. I will indicate an issue date, but this has been a multiple recurring issue for many months.
Corrective Action:
When driving, the transmission feels like it is slipping and doesn't transfer power to the wheels. The effect is that you have a loss of power, especially when accelerating to enter the highway or to pass someone. The power train on this vehicle has a 5 year warranty, and our vehicle is 6 years old. This vehicle has the 10 speed transmission (10R80) that shows many issues online both before and after this 5 year warranty period. This isn't just a warranty issue, as the loss of power when entering a highway or executing a pass is dangerous. I will indicate an issue date, but this has been a multiple recurring issue for many months.
Additional Notes:
When driving, the transmission feels like it is slipping and doesn't transfer power to the wheels. The effect is that you have a loss of power, especially when accelerating to enter the highway or to pass someone. The power train on this vehicle has a 5 year warranty, and our vehicle is 6 years old. This vehicle has the 10 speed transmission (10R80) that shows many issues online both before and after this 5 year warranty period. This isn't just a warranty issue, as the loss of power when entering a highway or executing a pass is dangerous. I will indicate an issue date, but this has been a multiple recurring issue for many months.
Mfg Campaign: 11616069
Recall Date: Sep 23, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated that upon start of the vehicle, an abnormal, knocking noise began to emit from the engine without warning. The vehicle was taken to a dealer where a diagnostic was performed; the diagnostic showed that the engine's timing chain was defective and needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle had not been repaired. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated that upon start of the vehicle, an abnormal, knocking noise began to emit from the engine without warning. The vehicle was taken to a dealer where a diagnostic was performed; the diagnostic showed that the engine's timing chain was defective and needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle had not been repaired. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated that upon start of the vehicle, an abnormal, knocking noise began to emit from the engine without warning. The vehicle was taken to a dealer where a diagnostic was performed; the diagnostic showed that the engine's timing chain was defective and needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle had not been repaired. The failure mileage was approximately 40,000.
Mfg Campaign: 11615544
Recall Date: Sep 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The mechanic related the failure to Ford Campaign Number: 21N03. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 103,500.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The mechanic related the failure to Ford Campaign Number: 21N03. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 103,500.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the cam phasers had failed and needed to be replaced. The mechanic related the failure to Ford Campaign Number: 21N03. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 103,500.
Mfg Campaign: 11615143
Recall Date: Sep 18, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Lug nuts could not be removed using Ford's lug wrench. All lug nuts seemed to be slightly oversized preventing lug wrench from fitting. Had I been out on the highway needing to replace a tire, it would have required specialized assistance. I had to replace all lug nuts in order for lug wrench to be an option in the future. I do still have the old lug nuts.
Corrective Action:
Lug nuts could not be removed using Ford's lug wrench. All lug nuts seemed to be slightly oversized preventing lug wrench from fitting. Had I been out on the highway needing to replace a tire, it would have required specialized assistance. I had to replace all lug nuts in order for lug wrench to be an option in the future. I do still have the old lug nuts.
Additional Notes:
Lug nuts could not be removed using Ford's lug wrench. All lug nuts seemed to be slightly oversized preventing lug wrench from fitting. Had I been out on the highway needing to replace a tire, it would have required specialized assistance. I had to replace all lug nuts in order for lug wrench to be an option in the future. I do still have the old lug nuts.
Mfg Campaign: 11614779
Recall Date: Sep 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle on multiple occasions has failed to shift up through the various 10 gears and in other occasions failed to properly accelerate as needed resulting in a muted and unsafe merge onto highway traffic. This has also led to the vehicle speed on highways to be limited to 40 MPH forcing us to pull over on a busy high speed highway and stop and restart the vehicle to have the transmission and power train respond properly. The 10 transmission appears to be the reason for the dangerous situation.
Corrective Action:
The vehicle on multiple occasions has failed to shift up through the various 10 gears and in other occasions failed to properly accelerate as needed resulting in a muted and unsafe merge onto highway traffic. This has also led to the vehicle speed on highways to be limited to 40 MPH forcing us to pull over on a busy high speed highway and stop and restart the vehicle to have the transmission and power train respond properly. The 10 transmission appears to be the reason for the dangerous situation.
Additional Notes:
The vehicle on multiple occasions has failed to shift up through the various 10 gears and in other occasions failed to properly accelerate as needed resulting in a muted and unsafe merge onto highway traffic. This has also led to the vehicle speed on highways to be limited to 40 MPH forcing us to pull over on a busy high speed highway and stop and restart the vehicle to have the transmission and power train respond properly. The 10 transmission appears to be the reason for the dangerous situation.
Mfg Campaign: 11613886
Recall Date: Sep 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine knock (cam phasers) when starting vehicle. Happens whenever the vehicle has been sitting a few hours. The vehicle has been brought to the manufacturer dealership regarding the noise and when brought to their attention that it may be the cam phasers they remarked they hope it isn’t. Problem not fixed.
Corrective Action:
Engine knock (cam phasers) when starting vehicle. Happens whenever the vehicle has been sitting a few hours. The vehicle has been brought to the manufacturer dealership regarding the noise and when brought to their attention that it may be the cam phasers they remarked they hope it isn’t. Problem not fixed.
Additional Notes:
Engine knock (cam phasers) when starting vehicle. Happens whenever the vehicle has been sitting a few hours. The vehicle has been brought to the manufacturer dealership regarding the noise and when brought to their attention that it may be the cam phasers they remarked they hope it isn’t. Problem not fixed.
Mfg Campaign: 11613001
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I brought my vehicle in for inspection and there is an issue with the cam phasers and timing. The cam phaser issue is a known Ford Expedition issue that they addressed and extended warranty coverage. I have been bringing my vehicle for routine maintenance, oil changes, tire rotations etc to both Koerner Ford of Syracuse, NY and more recently Dave Pirro Ford in Skaneateles, NY. I had an extended warranty that I purchased that recently expired. During many visits to the dealerships the cam phaser issue was never addressed even though it would have previously been covered under warranty and now is not. I would like to know my options as this issue is now going to cost over $6,000 to fix.
Corrective Action:
I brought my vehicle in for inspection and there is an issue with the cam phasers and timing. The cam phaser issue is a known Ford Expedition issue that they addressed and extended warranty coverage. I have been bringing my vehicle for routine maintenance, oil changes, tire rotations etc to both Koerner Ford of Syracuse, NY and more recently Dave Pirro Ford in Skaneateles, NY. I had an extended warranty that I purchased that recently expired. During many visits to the dealerships the cam phaser issue was never addressed even though it would have previously been covered under warranty and now is not. I would like to know my options as this issue is now going to cost over $6,000 to fix.
Additional Notes:
I brought my vehicle in for inspection and there is an issue with the cam phasers and timing. The cam phaser issue is a known Ford Expedition issue that they addressed and extended warranty coverage. I have been bringing my vehicle for routine maintenance, oil changes, tire rotations etc to both Koerner Ford of Syracuse, NY and more recently Dave Pirro Ford in Skaneateles, NY. I had an extended warranty that I purchased that recently expired. During many visits to the dealerships the cam phaser issue was never addressed even though it would have previously been covered under warranty and now is not. I would like to know my options as this issue is now going to cost over $6,000 to fix.
Mfg Campaign: 11613044
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I brought my vehicle in for inspection and there is an issue with the cam phasers and timing. The cam phaser issue is a known Ford Expedition issue that they addressed and extended warranty coverage. I have been bringing my vehicle for routine maintenance, oil changes, tire rotations etc to both Koerner Ford of Syracuse, NY and more recently Dave Pirro Ford in Skaneateles, NY. I had an extended warranty that I purchased that recently expired. During many visits to the dealerships the cam phaser issue was never addressed even though it would have previously been covered under warranty and now is not. I would like to know my options as this issue is now going to cost over $6,000 to fix.
Corrective Action:
I brought my vehicle in for inspection and there is an issue with the cam phasers and timing. The cam phaser issue is a known Ford Expedition issue that they addressed and extended warranty coverage. I have been bringing my vehicle for routine maintenance, oil changes, tire rotations etc to both Koerner Ford of Syracuse, NY and more recently Dave Pirro Ford in Skaneateles, NY. I had an extended warranty that I purchased that recently expired. During many visits to the dealerships the cam phaser issue was never addressed even though it would have previously been covered under warranty and now is not. I would like to know my options as this issue is now going to cost over $6,000 to fix.
Additional Notes:
I brought my vehicle in for inspection and there is an issue with the cam phasers and timing. The cam phaser issue is a known Ford Expedition issue that they addressed and extended warranty coverage. I have been bringing my vehicle for routine maintenance, oil changes, tire rotations etc to both Koerner Ford of Syracuse, NY and more recently Dave Pirro Ford in Skaneateles, NY. I had an extended warranty that I purchased that recently expired. During many visits to the dealerships the cam phaser issue was never addressed even though it would have previously been covered under warranty and now is not. I would like to know my options as this issue is now going to cost over $6,000 to fix.
Mfg Campaign: 11613044
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated that while operating the vehicle, there was a coolant leak underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the coolant hoses were faulty and needed to be replaced. Additional, while driving at various highway speeds the vehicle lost motive power and would not properly accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated that while operating the vehicle, there was a coolant leak underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the coolant hoses were faulty and needed to be replaced. Additional, while driving at various highway speeds the vehicle lost motive power and would not properly accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated that while operating the vehicle, there was a coolant leak underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the coolant hoses were faulty and needed to be replaced. Additional, while driving at various highway speeds the vehicle lost motive power and would not properly accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 80,000.
Mfg Campaign: 11611638
Recall Date: Aug 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated that while operating the vehicle, there was a coolant leak underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the coolant hoses were faulty and needed to be replaced. Additional, while driving at various highway speeds the vehicle lost motive power and would not properly accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated that while operating the vehicle, there was a coolant leak underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the coolant hoses were faulty and needed to be replaced. Additional, while driving at various highway speeds the vehicle lost motive power and would not properly accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated that while operating the vehicle, there was a coolant leak underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the coolant hoses were faulty and needed to be replaced. Additional, while driving at various highway speeds the vehicle lost motive power and would not properly accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 80,000.
Mfg Campaign: 11611638
Recall Date: Aug 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission will up shift when accelerating then all of a sudden go to first gear at highway speeds.
Corrective Action:
Transmission will up shift when accelerating then all of a sudden go to first gear at highway speeds.
Additional Notes:
Transmission will up shift when accelerating then all of a sudden go to first gear at highway speeds.
Mfg Campaign: 11610663
Recall Date: Aug 24, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My Expedition just hit 83,000 miles and has a clean title. We purchased it approximately a year and a half ago to drive around our 4 children. Around 73K miles, the catalytic converter went bad and had to be replaced. Fortunately, this was covered by a warranty. Not long ago we began to notice some rough shifting and a rattling when we turned the car on, though the rattling would stop once the engine warmed up. This week, we experienced a sudden aggressive lurching in the vehicle at 50mph accompanied by a sudden check engine light. In addition, it was accompanied by a loud, constant rattling. We were driving with our children when this happened and it scared us all. I drove it very slowly to the dealership first thing the next morning as it felt as though it could break down at any moment. It's currently at the Ford dealership, though still available for inspection, and they have said that we will need a new timing system and possibly a new engine. In addition, there are signs that our transmission is also going to need replaced.
Corrective Action:
My Expedition just hit 83,000 miles and has a clean title. We purchased it approximately a year and a half ago to drive around our 4 children. Around 73K miles, the catalytic converter went bad and had to be replaced. Fortunately, this was covered by a warranty. Not long ago we began to notice some rough shifting and a rattling when we turned the car on, though the rattling would stop once the engine warmed up. This week, we experienced a sudden aggressive lurching in the vehicle at 50mph accompanied by a sudden check engine light. In addition, it was accompanied by a loud, constant rattling. We were driving with our children when this happened and it scared us all. I drove it very slowly to the dealership first thing the next morning as it felt as though it could break down at any moment. It's currently at the Ford dealership, though still available for inspection, and they have said that we will need a new timing system and possibly a new engine. In addition, there are signs that our transmission is also going to need replaced.
Additional Notes:
My Expedition just hit 83,000 miles and has a clean title. We purchased it approximately a year and a half ago to drive around our 4 children. Around 73K miles, the catalytic converter went bad and had to be replaced. Fortunately, this was covered by a warranty. Not long ago we began to notice some rough shifting and a rattling when we turned the car on, though the rattling would stop once the engine warmed up. This week, we experienced a sudden aggressive lurching in the vehicle at 50mph accompanied by a sudden check engine light. In addition, it was accompanied by a loud, constant rattling. We were driving with our children when this happened and it scared us all. I drove it very slowly to the dealership first thing the next morning as it felt as though it could break down at any moment. It's currently at the Ford dealership, though still available for inspection, and they have said that we will need a new timing system and possibly a new engine. In addition, there are signs that our transmission is also going to need replaced.
Mfg Campaign: 11609978
Recall Date: Aug 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My Expedition just hit 83,000 miles and has a clean title. We purchased it approximately a year and a half ago to drive around our 4 children. Around 73K miles, the catalytic converter went bad and had to be replaced. Fortunately, this was covered by a warranty. Not long ago we began to notice some rough shifting and a rattling when we turned the car on, though the rattling would stop once the engine warmed up. This week, we experienced a sudden aggressive lurching in the vehicle at 50mph accompanied by a sudden check engine light. In addition, it was accompanied by a loud, constant rattling. We were driving with our children when this happened and it scared us all. I drove it very slowly to the dealership first thing the next morning as it felt as though it could break down at any moment. It's currently at the Ford dealership, though still available for inspection, and they have said that we will need a new timing system and possibly a new engine. In addition, there are signs that our transmission is also going to need replaced.
Corrective Action:
My Expedition just hit 83,000 miles and has a clean title. We purchased it approximately a year and a half ago to drive around our 4 children. Around 73K miles, the catalytic converter went bad and had to be replaced. Fortunately, this was covered by a warranty. Not long ago we began to notice some rough shifting and a rattling when we turned the car on, though the rattling would stop once the engine warmed up. This week, we experienced a sudden aggressive lurching in the vehicle at 50mph accompanied by a sudden check engine light. In addition, it was accompanied by a loud, constant rattling. We were driving with our children when this happened and it scared us all. I drove it very slowly to the dealership first thing the next morning as it felt as though it could break down at any moment. It's currently at the Ford dealership, though still available for inspection, and they have said that we will need a new timing system and possibly a new engine. In addition, there are signs that our transmission is also going to need replaced.
Additional Notes:
My Expedition just hit 83,000 miles and has a clean title. We purchased it approximately a year and a half ago to drive around our 4 children. Around 73K miles, the catalytic converter went bad and had to be replaced. Fortunately, this was covered by a warranty. Not long ago we began to notice some rough shifting and a rattling when we turned the car on, though the rattling would stop once the engine warmed up. This week, we experienced a sudden aggressive lurching in the vehicle at 50mph accompanied by a sudden check engine light. In addition, it was accompanied by a loud, constant rattling. We were driving with our children when this happened and it scared us all. I drove it very slowly to the dealership first thing the next morning as it felt as though it could break down at any moment. It's currently at the Ford dealership, though still available for inspection, and they have said that we will need a new timing system and possibly a new engine. In addition, there are signs that our transmission is also going to need replaced.
Mfg Campaign: 11609978
Recall Date: Aug 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cam phasers make noise when the car is starting, indicative of poor cam phaser design and performance. It seems clear that Ford is aware of this problem (program 21B10) but refuses to provide support for faulty parts now that that limited program has ended.
Corrective Action:
Cam phasers make noise when the car is starting, indicative of poor cam phaser design and performance. It seems clear that Ford is aware of this problem (program 21B10) but refuses to provide support for faulty parts now that that limited program has ended.
Additional Notes:
Cam phasers make noise when the car is starting, indicative of poor cam phaser design and performance. It seems clear that Ford is aware of this problem (program 21B10) but refuses to provide support for faulty parts now that that limited program has ended.
Mfg Campaign: 11609728
Recall Date: Aug 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed and determined that all 4 VTC cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 – Supplement #4 which the vehicle had previously been repaired under; however, the cam phasers were not replaced. The contact stated that only a software update was performed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 141,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed and determined that all 4 VTC cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 – Supplement #4 which the vehicle had previously been repaired under; however, the cam phasers were not replaced. The contact stated that only a software update was performed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 141,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed and determined that all 4 VTC cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 – Supplement #4 which the vehicle had previously been repaired under; however, the cam phasers were not replaced. The contact stated that only a software update was performed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 141,000.
Mfg Campaign: 11607561
Recall Date: Aug 9, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed and determined that all 4 VTC cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 – Supplement #4 which the vehicle had previously been repaired under; however, the cam phasers were not replaced. The contact stated that only a software update was performed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 141,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed and determined that all 4 VTC cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 – Supplement #4 which the vehicle had previously been repaired under; however, the cam phasers were not replaced. The contact stated that only a software update was performed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 141,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed and determined that all 4 VTC cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 – Supplement #4 which the vehicle had previously been repaired under; however, the cam phasers were not replaced. The contact stated that only a software update was performed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 141,000.
Mfg Campaign: 11607561
Recall Date: Aug 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When accelerating to pass on four lane highway at approximately 65 mph, transmission went into neutral as I pressed on the accelerator and had no power. This occurred twice where we almost got hit from behind. Almost got rear ended as the car would no go back into gear without shifting into neutral. There were no warnings or lamps. Took to dealer and they said it was normal but could rebuild it for 5,000 dollars. It’s not normal. My family’s life shouldn’t be in danger because of this defect. This happened dangerously twice at 62,000 miles and at 84,000 miles. Now transmissions is missing gears all the time at 95,000 miles. A transmission should not be sold that can’t last more than 64,000 miles and has these types of issues. There are hundreds of people online all reporting the same problems and lawsuits. Please recall these defective transmissions.
Corrective Action:
When accelerating to pass on four lane highway at approximately 65 mph, transmission went into neutral as I pressed on the accelerator and had no power. This occurred twice where we almost got hit from behind. Almost got rear ended as the car would no go back into gear without shifting into neutral. There were no warnings or lamps. Took to dealer and they said it was normal but could rebuild it for 5,000 dollars. It’s not normal. My family’s life shouldn’t be in danger because of this defect. This happened dangerously twice at 62,000 miles and at 84,000 miles. Now transmissions is missing gears all the time at 95,000 miles. A transmission should not be sold that can’t last more than 64,000 miles and has these types of issues. There are hundreds of people online all reporting the same problems and lawsuits. Please recall these defective transmissions.
Additional Notes:
When accelerating to pass on four lane highway at approximately 65 mph, transmission went into neutral as I pressed on the accelerator and had no power. This occurred twice where we almost got hit from behind. Almost got rear ended as the car would no go back into gear without shifting into neutral. There were no warnings or lamps. Took to dealer and they said it was normal but could rebuild it for 5,000 dollars. It’s not normal. My family’s life shouldn’t be in danger because of this defect. This happened dangerously twice at 62,000 miles and at 84,000 miles. Now transmissions is missing gears all the time at 95,000 miles. A transmission should not be sold that can’t last more than 64,000 miles and has these types of issues. There are hundreds of people online all reporting the same problems and lawsuits. Please recall these defective transmissions.
Mfg Campaign: 11607628
Recall Date: Aug 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
This car is a 2018 Ford Expedition with the 3.5L eco-boost and 10 speed transmission with 95,000mi. So it started as just some rough shifting from time to time but got worse after driving through some mountains, after about a week the transmission went from rough shifting to actually feeling like going into neutral and then jerk into gear. Our two week trip went from nothing to acting like it can't find the gear to go into. I've only noticed it going from second to third to fourth and I've taken it to two shops and they can't get it to act up but it still remains after fluid change and reprogram from the dealer.
Corrective Action:
This car is a 2018 Ford Expedition with the 3.5L eco-boost and 10 speed transmission with 95,000mi. So it started as just some rough shifting from time to time but got worse after driving through some mountains, after about a week the transmission went from rough shifting to actually feeling like going into neutral and then jerk into gear. Our two week trip went from nothing to acting like it can't find the gear to go into. I've only noticed it going from second to third to fourth and I've taken it to two shops and they can't get it to act up but it still remains after fluid change and reprogram from the dealer.
Additional Notes:
This car is a 2018 Ford Expedition with the 3.5L eco-boost and 10 speed transmission with 95,000mi. So it started as just some rough shifting from time to time but got worse after driving through some mountains, after about a week the transmission went from rough shifting to actually feeling like going into neutral and then jerk into gear. Our two week trip went from nothing to acting like it can't find the gear to go into. I've only noticed it going from second to third to fourth and I've taken it to two shops and they can't get it to act up but it still remains after fluid change and reprogram from the dealer.
Mfg Campaign: 11607274
Recall Date: Aug 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11607275
Recall Date: Aug 8, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated the vehicle stalled and was jerking with the transmission warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 154,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated the vehicle stalled and was jerking with the transmission warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 154,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated the vehicle stalled and was jerking with the transmission warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 154,000.
Mfg Campaign: 11607012
Recall Date: Aug 7, 2024
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Valencia, CA • 36 yrs
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