Complaints & Recalls
Official Safety Recalls - Important!
61 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.
Mfg Campaign: 25S31
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S06
Recall Date: Feb 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S37
Recall Date: Nov 14, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S17
Recall Date: Jun 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S10
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S09
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition and Lincoln Navigator vehicles. The second row window control modules may intermittently stop the movement of the power window. If something, such as a finger, is pinched by the window glass, the stopped window control module may prevent the window from automatically reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C01
Recall Date: Jan 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Expedition vehicles. The second row outboard seats may have excessive forward adjustment capability and/or may have an improperly installed bolt that secures the seat back to the seat base. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints", number 207, "Seating Systems", and number 210, "Seat Belt Anchorage System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C20
Recall Date: Dec 1, 2017
Consumer Complaints
396 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
when I start the SUV in the morning, it makes a very loud rattling noise. it appears that its a very well known issue w Dry start. My mechanic stated that Eco boost 3.5 L 2018 expeditions have many of those issues (possible to a bad Phasers). the vehicle only has 35k miles on it, and was starting without noise before.... (I will attempt to include a short video)
Corrective Action:
when I start the SUV in the morning, it makes a very loud rattling noise. it appears that its a very well known issue w Dry start. My mechanic stated that Eco boost 3.5 L 2018 expeditions have many of those issues (possible to a bad Phasers). the vehicle only has 35k miles on it, and was starting without noise before.... (I will attempt to include a short video)
Additional Notes:
when I start the SUV in the morning, it makes a very loud rattling noise. it appears that its a very well known issue w Dry start. My mechanic stated that Eco boost 3.5 L 2018 expeditions have many of those issues (possible to a bad Phasers). the vehicle only has 35k miles on it, and was starting without noise before.... (I will attempt to include a short video)
Mfg Campaign: 11592202
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, the engine made loud rattling sounds. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, the engine made loud rattling sounds. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, the engine made loud rattling sounds. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was approximately 96,000.
Mfg Campaign: 11587265
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Transmission is slipping and harshly stopping randomly. Won’t go into park sometimes. Very unsafe. I have heard this is a common thing with the 2018 ford expeditions.
Corrective Action:
Transmission is slipping and harshly stopping randomly. Won’t go into park sometimes. Very unsafe. I have heard this is a common thing with the 2018 ford expeditions.
Additional Notes:
Transmission is slipping and harshly stopping randomly. Won’t go into park sometimes. Very unsafe. I have heard this is a common thing with the 2018 ford expeditions.
Mfg Campaign: 11586086
Recall Date: Apr 30, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My transmission started slipping in and out of gear or getting stuck in a gear. I was driving down the highway and my car got stuck in 4th gear after I had to slow down for a car in front of me. I was almost rear ended due to this. Not to mention many other times when trying to speed up, it slipped and wouldn't allow me to increase speed correctly. Took it to Ford and apparently it was a known issue with the 10 Speed Transmission and had to replace the CDF drum. I'm also having issues with my Cam phasers apparently even after being told by the dealer in 2021 that the noise was nothing to worry about after they did the reset.
Corrective Action:
My transmission started slipping in and out of gear or getting stuck in a gear. I was driving down the highway and my car got stuck in 4th gear after I had to slow down for a car in front of me. I was almost rear ended due to this. Not to mention many other times when trying to speed up, it slipped and wouldn't allow me to increase speed correctly. Took it to Ford and apparently it was a known issue with the 10 Speed Transmission and had to replace the CDF drum. I'm also having issues with my Cam phasers apparently even after being told by the dealer in 2021 that the noise was nothing to worry about after they did the reset.
Additional Notes:
My transmission started slipping in and out of gear or getting stuck in a gear. I was driving down the highway and my car got stuck in 4th gear after I had to slow down for a car in front of me. I was almost rear ended due to this. Not to mention many other times when trying to speed up, it slipped and wouldn't allow me to increase speed correctly. Took it to Ford and apparently it was a known issue with the 10 Speed Transmission and had to replace the CDF drum. I'm also having issues with my Cam phasers apparently even after being told by the dealer in 2021 that the noise was nothing to worry about after they did the reset.
Mfg Campaign: 11585955
Recall Date: Apr 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission has failed twice on the highway with no warning, leading to abrupt slow down and could have caused an accident
Corrective Action:
Transmission has failed twice on the highway with no warning, leading to abrupt slow down and could have caused an accident
Additional Notes:
Transmission has failed twice on the highway with no warning, leading to abrupt slow down and could have caused an accident
Mfg Campaign: 11584969
Recall Date: Apr 24, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the driver became aware that the coolant level was low. The contact stated that the engine was making an abnormal rattling sound. The front wheel was making an abnormal sound. There were no warning lights illuminated. The service engine error message was sent to the Ford pass. The vehicle was taken to the local dealer, where it was diagnosed that the water pump, cam phaser, hoses, solenoid, and timing chain needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who completed the repairs. The manufacturer was contacted and opened a case. The failure mileage was approximately 100,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the driver became aware that the coolant level was low. The contact stated that the engine was making an abnormal rattling sound. The front wheel was making an abnormal sound. There were no warning lights illuminated. The service engine error message was sent to the Ford pass. The vehicle was taken to the local dealer, where it was diagnosed that the water pump, cam phaser, hoses, solenoid, and timing chain needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who completed the repairs. The manufacturer was contacted and opened a case. The failure mileage was approximately 100,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the driver became aware that the coolant level was low. The contact stated that the engine was making an abnormal rattling sound. The front wheel was making an abnormal sound. There were no warning lights illuminated. The service engine error message was sent to the Ford pass. The vehicle was taken to the local dealer, where it was diagnosed that the water pump, cam phaser, hoses, solenoid, and timing chain needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who completed the repairs. The manufacturer was contacted and opened a case. The failure mileage was approximately 100,000. The VIN was not available.
Mfg Campaign: 11583510
Recall Date: Apr 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
“Shift system fault” flashes on dash and car suddenly and violently shakes and loses power at higher speeds when trying to accelerate. Also heard a metallic grinding/metallic rattle noise under the car and could not accelerate. Has happened multiple times over the last year and a half.
Corrective Action:
“Shift system fault” flashes on dash and car suddenly and violently shakes and loses power at higher speeds when trying to accelerate. Also heard a metallic grinding/metallic rattle noise under the car and could not accelerate. Has happened multiple times over the last year and a half.
Additional Notes:
“Shift system fault” flashes on dash and car suddenly and violently shakes and loses power at higher speeds when trying to accelerate. Also heard a metallic grinding/metallic rattle noise under the car and could not accelerate. Has happened multiple times over the last year and a half.
Mfg Campaign: 11582968
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
“Shift system fault” flashes on dash and car suddenly and violently shakes and loses power at higher speeds when trying to accelerate. Also heard a metallic grinding/metallic rattle noise under the car and could not accelerate. Has happened multiple times over the last year and a half.
Corrective Action:
“Shift system fault” flashes on dash and car suddenly and violently shakes and loses power at higher speeds when trying to accelerate. Also heard a metallic grinding/metallic rattle noise under the car and could not accelerate. Has happened multiple times over the last year and a half.
Additional Notes:
“Shift system fault” flashes on dash and car suddenly and violently shakes and loses power at higher speeds when trying to accelerate. Also heard a metallic grinding/metallic rattle noise under the car and could not accelerate. Has happened multiple times over the last year and a half.
Mfg Campaign: 11582968
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX] it Looked like I had a tail of a bird in my exhaust. My husband pulled it out and said the tailpipe is packed with junk. Upon clearing it out it looked like a wig or hair extensions. After googling this disgusting matter we found some Ford mufflers are defective and they have what looks like a hairy discharge. Didn’t know if it was safe to drive. Called Montrose Ford in Fairlawn, OH and said they’ve only seen this one other time in 35 years. They are aware of the situation. I have 4 kids and I feel that Ford put my life and the lives of my family on the line with the filled up exhaust from the muffler discharge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] it Looked like I had a tail of a bird in my exhaust. My husband pulled it out and said the tailpipe is packed with junk. Upon clearing it out it looked like a wig or hair extensions. After googling this disgusting matter we found some Ford mufflers are defective and they have what looks like a hairy discharge. Didn’t know if it was safe to drive. Called Montrose Ford in Fairlawn, OH and said they’ve only seen this one other time in 35 years. They are aware of the situation. I have 4 kids and I feel that Ford put my life and the lives of my family on the line with the filled up exhaust from the muffler discharge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] it Looked like I had a tail of a bird in my exhaust. My husband pulled it out and said the tailpipe is packed with junk. Upon clearing it out it looked like a wig or hair extensions. After googling this disgusting matter we found some Ford mufflers are defective and they have what looks like a hairy discharge. Didn’t know if it was safe to drive. Called Montrose Ford in Fairlawn, OH and said they’ve only seen this one other time in 35 years. They are aware of the situation. I have 4 kids and I feel that Ford put my life and the lives of my family on the line with the filled up exhaust from the muffler discharge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11582942
Recall Date: Apr 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was first started during a cold morning, there was an abnormal clanking sound coming from the engine compartment. The contact stated that once the vehicle had idled for several minutes, the abnormal sound stopped. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 21N03 Cam Phaser Replacement (Engine), but the contact was informed by the dealer that the vehicle was no longer covered under warranty. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was first started during a cold morning, there was an abnormal clanking sound coming from the engine compartment. The contact stated that once the vehicle had idled for several minutes, the abnormal sound stopped. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 21N03 Cam Phaser Replacement (Engine), but the contact was informed by the dealer that the vehicle was no longer covered under warranty. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated that when the vehicle was first started during a cold morning, there was an abnormal clanking sound coming from the engine compartment. The contact stated that once the vehicle had idled for several minutes, the abnormal sound stopped. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 21N03 Cam Phaser Replacement (Engine), but the contact was informed by the dealer that the vehicle was no longer covered under warranty. The failure mileage was approximately 65,000.
Mfg Campaign: 11575499
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light came on so we took the company car into the Ford dealership. Just received a phone call that the Cam Phasers need to be replaced and it will cost around $4000 to fix. Seems like of the research I have done this is a common problem for this years model but cant find any recalls for this issue.
Corrective Action:
Engine light came on so we took the company car into the Ford dealership. Just received a phone call that the Cam Phasers need to be replaced and it will cost around $4000 to fix. Seems like of the research I have done this is a common problem for this years model but cant find any recalls for this issue.
Additional Notes:
Engine light came on so we took the company car into the Ford dealership. Just received a phone call that the Cam Phasers need to be replaced and it will cost around $4000 to fix. Seems like of the research I have done this is a common problem for this years model but cant find any recalls for this issue.
Mfg Campaign: 11571650
Recall Date: Feb 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
It looks like Ford is aware of the Cam Phaser issue but is not doing about it.
Corrective Action:
It looks like Ford is aware of the Cam Phaser issue but is not doing about it.
Additional Notes:
It looks like Ford is aware of the Cam Phaser issue but is not doing about it.
Mfg Campaign: 11570436
Recall Date: Feb 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission stopped working after hit 80k mileage
Corrective Action:
The transmission stopped working after hit 80k mileage
Additional Notes:
The transmission stopped working after hit 80k mileage
Mfg Campaign: 11569969
Recall Date: Feb 5, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission would fail in 1st and 4th gear and stall entire vehicle at any speed. Vehicle would lose all power on highway or coasting down roads. Nearly caused us to be rear ended many times. Entire transmission needed to be rebuilt. Parts were backordered for months. Car was in and out of the shop for months at a time. Ford did not provide a loaner vehicle. Transmission still shifts hard and stalls occasionally
Corrective Action:
Transmission would fail in 1st and 4th gear and stall entire vehicle at any speed. Vehicle would lose all power on highway or coasting down roads. Nearly caused us to be rear ended many times. Entire transmission needed to be rebuilt. Parts were backordered for months. Car was in and out of the shop for months at a time. Ford did not provide a loaner vehicle. Transmission still shifts hard and stalls occasionally
Additional Notes:
Transmission would fail in 1st and 4th gear and stall entire vehicle at any speed. Vehicle would lose all power on highway or coasting down roads. Nearly caused us to be rear ended many times. Entire transmission needed to be rebuilt. Parts were backordered for months. Car was in and out of the shop for months at a time. Ford did not provide a loaner vehicle. Transmission still shifts hard and stalls occasionally
Mfg Campaign: 11569794
Recall Date: Feb 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission will shudder while accelerating, vehicle will shift gears up and down randomly, not allowing me to accelerate while on a road with traffic. The transmission will slam/clunk into gear while driving. When that happens, there is not power and your bot accelerating anymore and it's really unsafe in traffic. While coasting to a stop the transmission will hard shift/clunk and the gears go down whilst coming to a stop.
Corrective Action:
The transmission will shudder while accelerating, vehicle will shift gears up and down randomly, not allowing me to accelerate while on a road with traffic. The transmission will slam/clunk into gear while driving. When that happens, there is not power and your bot accelerating anymore and it's really unsafe in traffic. While coasting to a stop the transmission will hard shift/clunk and the gears go down whilst coming to a stop.
Additional Notes:
The transmission will shudder while accelerating, vehicle will shift gears up and down randomly, not allowing me to accelerate while on a road with traffic. The transmission will slam/clunk into gear while driving. When that happens, there is not power and your bot accelerating anymore and it's really unsafe in traffic. While coasting to a stop the transmission will hard shift/clunk and the gears go down whilst coming to a stop.
Mfg Campaign: 11569819
Recall Date: Feb 4, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The air conditioner does not blow cold air when turned on. This vehicle was manufactured in the same facility as the other recall on 2018 Ford expeditions manufactured in Kentucky for the air issues. The recall for those vehicle show manufactured in January of 2018 to February of 2018. However, my vehicle was manufactured December of [XXX] but has the same issue. We noticed the air was not working about 6 months after purchasing it (bought in colder weather) and did not learn of the previous recall until now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The air conditioner does not blow cold air when turned on. This vehicle was manufactured in the same facility as the other recall on 2018 Ford expeditions manufactured in Kentucky for the air issues. The recall for those vehicle show manufactured in January of 2018 to February of 2018. However, my vehicle was manufactured December of [XXX] but has the same issue. We noticed the air was not working about 6 months after purchasing it (bought in colder weather) and did not learn of the previous recall until now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The air conditioner does not blow cold air when turned on. This vehicle was manufactured in the same facility as the other recall on 2018 Ford expeditions manufactured in Kentucky for the air issues. The recall for those vehicle show manufactured in January of 2018 to February of 2018. However, my vehicle was manufactured December of [XXX] but has the same issue. We noticed the air was not working about 6 months after purchasing it (bought in colder weather) and did not learn of the previous recall until now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11569481
Recall Date: Feb 2, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
At around 55,700 miles the transmission started slipping. Within a few days (less than 100 miles), the transmission would thud and lurch as well. On 2 occasions, one while accelerating at a traffic light and one while making a left hand turn), the vehicle lost power and would not continue celebrating from 3/4 gear. During both instances, my children were also in the car. The second occurrence almost resulted in us being t-boned by oncoming traffic. We took the vehicle to ford and they acknowledged the problem and stayed there was a tech bulletin about it. However we were 2.5 months (but not miles) outside of warranty and the repair was several steps and would result in costs up to $15k! We attempted to call ford as during the time of we were outside the warranty, I had a baby (high risk pregnancy) and then had to wait several weeks for an appointment as well. Corporate ford flat out ignored us as well as the dealer who tried to advocate on our behalf as this was such a severe and dangerous issue.
Corrective Action:
At around 55,700 miles the transmission started slipping. Within a few days (less than 100 miles), the transmission would thud and lurch as well. On 2 occasions, one while accelerating at a traffic light and one while making a left hand turn), the vehicle lost power and would not continue celebrating from 3/4 gear. During both instances, my children were also in the car. The second occurrence almost resulted in us being t-boned by oncoming traffic. We took the vehicle to ford and they acknowledged the problem and stayed there was a tech bulletin about it. However we were 2.5 months (but not miles) outside of warranty and the repair was several steps and would result in costs up to $15k! We attempted to call ford as during the time of we were outside the warranty, I had a baby (high risk pregnancy) and then had to wait several weeks for an appointment as well. Corporate ford flat out ignored us as well as the dealer who tried to advocate on our behalf as this was such a severe and dangerous issue.
Additional Notes:
At around 55,700 miles the transmission started slipping. Within a few days (less than 100 miles), the transmission would thud and lurch as well. On 2 occasions, one while accelerating at a traffic light and one while making a left hand turn), the vehicle lost power and would not continue celebrating from 3/4 gear. During both instances, my children were also in the car. The second occurrence almost resulted in us being t-boned by oncoming traffic. We took the vehicle to ford and they acknowledged the problem and stayed there was a tech bulletin about it. However we were 2.5 months (but not miles) outside of warranty and the repair was several steps and would result in costs up to $15k! We attempted to call ford as during the time of we were outside the warranty, I had a baby (high risk pregnancy) and then had to wait several weeks for an appointment as well. Corporate ford flat out ignored us as well as the dealer who tried to advocate on our behalf as this was such a severe and dangerous issue.
Mfg Campaign: 11568128
Recall Date: Jan 26, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
While parked on an incline, the truck's wheels disengaged and it rolled down backwards. The emergency brake was set. The vehicle has a known defect but the dealership will not expedite the repair.
Corrective Action:
While parked on an incline, the truck's wheels disengaged and it rolled down backwards. The emergency brake was set. The vehicle has a known defect but the dealership will not expedite the repair.
Additional Notes:
While parked on an incline, the truck's wheels disengaged and it rolled down backwards. The emergency brake was set. The vehicle has a known defect but the dealership will not expedite the repair.
Mfg Campaign: 11567536
Recall Date: Jan 24, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
While parked on an incline, the truck's wheels disengaged and it rolled down backwards. The emergency brake was set. The vehicle has a known defect but the dealership will not expedite the repair.
Corrective Action:
While parked on an incline, the truck's wheels disengaged and it rolled down backwards. The emergency brake was set. The vehicle has a known defect but the dealership will not expedite the repair.
Additional Notes:
While parked on an incline, the truck's wheels disengaged and it rolled down backwards. The emergency brake was set. The vehicle has a known defect but the dealership will not expedite the repair.
Mfg Campaign: 11567536
Recall Date: Jan 24, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I am experiencing delays in transmission shifting when the vehicle is cold. This behavior has recently started at about 85k miles. I have taken to dealer and had the transmission oil changed and Ford recommended cleaning the solenoids (at my cost). The dealer also resets the controller to relearn as well. I experienced the issues while driving away after the work, but I have been asked to drive around for a week and see is the problem 'goes away'. We'll see.
Corrective Action:
I am experiencing delays in transmission shifting when the vehicle is cold. This behavior has recently started at about 85k miles. I have taken to dealer and had the transmission oil changed and Ford recommended cleaning the solenoids (at my cost). The dealer also resets the controller to relearn as well. I experienced the issues while driving away after the work, but I have been asked to drive around for a week and see is the problem 'goes away'. We'll see.
Additional Notes:
I am experiencing delays in transmission shifting when the vehicle is cold. This behavior has recently started at about 85k miles. I have taken to dealer and had the transmission oil changed and Ford recommended cleaning the solenoids (at my cost). The dealer also resets the controller to relearn as well. I experienced the issues while driving away after the work, but I have been asked to drive around for a week and see is the problem 'goes away'. We'll see.
Mfg Campaign: 11566812
Recall Date: Jan 21, 2024
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Valencia, CA • 36 yrs
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