Complaints & Recalls
Official Safety Recalls - Important!
87 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S56
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.
Mfg Campaign: 25S31
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S06
Recall Date: Feb 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S26
Recall Date: Apr 14, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The seat belt tension sensor may incorrectly classify a child occupant as an adult.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S54
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C12
Recall Date: Jun 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S20
Recall Date: May 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S17
Recall Date: Apr 16, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S18
Recall Date: Apr 3, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
384 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was "finding the right gear". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.
Corrective Action:
On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was "finding the right gear". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.
Additional Notes:
On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was "finding the right gear". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.
Mfg Campaign: 11611107
Recall Date: Aug 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was "finding the right gear". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.
Corrective Action:
On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was "finding the right gear". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.
Additional Notes:
On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was "finding the right gear". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.
Mfg Campaign: 11611107
Recall Date: Aug 27, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was "finding the right gear". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.
Corrective Action:
On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was "finding the right gear". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.
Additional Notes:
On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was "finding the right gear". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.
Mfg Campaign: 11611107
Recall Date: Aug 27, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Mfg Campaign: 11611144
Recall Date: Aug 27, 2024
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The vehicle was in park, with the engine running. The tailgate was open as I was loading a stroller into the back and my infant into a back passenger seat car seat. The driver's door was open, back drivers side door open, and tailgate open. The front passenger's seat belt pretensioner deployed and it sounded as though something hit the vehicle. I walked around the car to inspect for damage and even looked on top of the vehicle for damage. No damage occurred as nothing hit the vehicle. My wife got into the car in the front passenger seat and could not move the seat belt. I walked around and verified that it could not be moved as it was in the rest position with the pre-tensioner deployed. Issue: Non-event with front passenger seat belt pre-tensioner deployment Available to be inspected: Yes Safety at risk: My wife just had a c-section and if deployed with her in it, would have been much worse. Additionally, cannot use the seat now that seat belt is inoperable. Issue been reproduced: No. The pre-tensioner goes off with explosive charge making reproduction impossible. Warning lamps present: No.
Corrective Action:
The vehicle was in park, with the engine running. The tailgate was open as I was loading a stroller into the back and my infant into a back passenger seat car seat. The driver's door was open, back drivers side door open, and tailgate open. The front passenger's seat belt pretensioner deployed and it sounded as though something hit the vehicle. I walked around the car to inspect for damage and even looked on top of the vehicle for damage. No damage occurred as nothing hit the vehicle. My wife got into the car in the front passenger seat and could not move the seat belt. I walked around and verified that it could not be moved as it was in the rest position with the pre-tensioner deployed. Issue: Non-event with front passenger seat belt pre-tensioner deployment Available to be inspected: Yes Safety at risk: My wife just had a c-section and if deployed with her in it, would have been much worse. Additionally, cannot use the seat now that seat belt is inoperable. Issue been reproduced: No. The pre-tensioner goes off with explosive charge making reproduction impossible. Warning lamps present: No.
Additional Notes:
The vehicle was in park, with the engine running. The tailgate was open as I was loading a stroller into the back and my infant into a back passenger seat car seat. The driver's door was open, back drivers side door open, and tailgate open. The front passenger's seat belt pretensioner deployed and it sounded as though something hit the vehicle. I walked around the car to inspect for damage and even looked on top of the vehicle for damage. No damage occurred as nothing hit the vehicle. My wife got into the car in the front passenger seat and could not move the seat belt. I walked around and verified that it could not be moved as it was in the rest position with the pre-tensioner deployed. Issue: Non-event with front passenger seat belt pre-tensioner deployment Available to be inspected: Yes Safety at risk: My wife just had a c-section and if deployed with her in it, would have been much worse. Additionally, cannot use the seat now that seat belt is inoperable. Issue been reproduced: No. The pre-tensioner goes off with explosive charge making reproduction impossible. Warning lamps present: No.
Mfg Campaign: 11610217
Recall Date: Aug 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Multiple times our car has experienced issues of transmission stalling while at highway speeds, the most recent Wednesday August 7th upon acceleration on highway car lost power and ability to accelerate, a ticking noise was noticeable, very brief shifting alert came across dash and disappeared quickly, no alert was sent to my phone application. The engine did not completely die, but briefly had no power, after letting off of the gas momentarily and re trying the car shifted hard and began to accelerate again. We did take our car to the Ford garage in April of 2024 with these very complaints, we were told no such issues were found with our transmission and ended up having to pay a fee despite our car being under warranty.
Corrective Action:
Multiple times our car has experienced issues of transmission stalling while at highway speeds, the most recent Wednesday August 7th upon acceleration on highway car lost power and ability to accelerate, a ticking noise was noticeable, very brief shifting alert came across dash and disappeared quickly, no alert was sent to my phone application. The engine did not completely die, but briefly had no power, after letting off of the gas momentarily and re trying the car shifted hard and began to accelerate again. We did take our car to the Ford garage in April of 2024 with these very complaints, we were told no such issues were found with our transmission and ended up having to pay a fee despite our car being under warranty.
Additional Notes:
Multiple times our car has experienced issues of transmission stalling while at highway speeds, the most recent Wednesday August 7th upon acceleration on highway car lost power and ability to accelerate, a ticking noise was noticeable, very brief shifting alert came across dash and disappeared quickly, no alert was sent to my phone application. The engine did not completely die, but briefly had no power, after letting off of the gas momentarily and re trying the car shifted hard and began to accelerate again. We did take our car to the Ford garage in April of 2024 with these very complaints, we were told no such issues were found with our transmission and ended up having to pay a fee despite our car being under warranty.
Mfg Campaign: 11609020
Recall Date: Aug 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and hesitated, prompting thee contact to pull over to the shoulder of the roadway to turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and hesitated, prompting thee contact to pull over to the shoulder of the roadway to turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and hesitated, prompting thee contact to pull over to the shoulder of the roadway to turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Mfg Campaign: 11608246
Recall Date: Aug 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and hesitated, prompting thee contact to pull over to the shoulder of the roadway to turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and hesitated, prompting thee contact to pull over to the shoulder of the roadway to turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and hesitated, prompting thee contact to pull over to the shoulder of the roadway to turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Mfg Campaign: 11608246
Recall Date: Aug 13, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Transmission went out due to faulty chip/ A/C went out due to faulty compressor
Corrective Action:
Transmission went out due to faulty chip/ A/C went out due to faulty compressor
Additional Notes:
Transmission went out due to faulty chip/ A/C went out due to faulty compressor
Mfg Campaign: 11608041
Recall Date: Aug 12, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I was in a head on collision and my airbags did not deploy but my glove box separated from my dash by about 2 inches looking as if they tried to deploy
Corrective Action:
I was in a head on collision and my airbags did not deploy but my glove box separated from my dash by about 2 inches looking as if they tried to deploy
Additional Notes:
I was in a head on collision and my airbags did not deploy but my glove box separated from my dash by about 2 inches looking as if they tried to deploy
Mfg Campaign: 11606269
Recall Date: Aug 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Lost control of vehicle…RPMs almost red lined..transmission shifting gears incorrectly
Corrective Action:
Lost control of vehicle…RPMs almost red lined..transmission shifting gears incorrectly
Additional Notes:
Lost control of vehicle…RPMs almost red lined..transmission shifting gears incorrectly
Mfg Campaign: 11606079
Recall Date: Aug 2, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle 10 speed transmission issues. 3x in ford dealer for diagnostics and repairs. 3rd time they did a transmission rebuild. Vehicle was apparently deemed fixed and safe Since then I have almost had 2 head on collisions with 4kids and 3 adults in the vehicle at a speed of 60mph. I went to pass on a single lane road & as I pulled out and put my foot down on the gas the transmission clunked loud, went into neutral and just revved very high rpms. I had to pull back in to my lane in which the car behind me had moved up and there was no space. If it wasn’t a head on collision I could have been rear ended. I also slowed from 70mph to turn a corner and as I started the turn the transmission could find its gear and launched forward.
Corrective Action:
Vehicle 10 speed transmission issues. 3x in ford dealer for diagnostics and repairs. 3rd time they did a transmission rebuild. Vehicle was apparently deemed fixed and safe Since then I have almost had 2 head on collisions with 4kids and 3 adults in the vehicle at a speed of 60mph. I went to pass on a single lane road & as I pulled out and put my foot down on the gas the transmission clunked loud, went into neutral and just revved very high rpms. I had to pull back in to my lane in which the car behind me had moved up and there was no space. If it wasn’t a head on collision I could have been rear ended. I also slowed from 70mph to turn a corner and as I started the turn the transmission could find its gear and launched forward.
Additional Notes:
Vehicle 10 speed transmission issues. 3x in ford dealer for diagnostics and repairs. 3rd time they did a transmission rebuild. Vehicle was apparently deemed fixed and safe Since then I have almost had 2 head on collisions with 4kids and 3 adults in the vehicle at a speed of 60mph. I went to pass on a single lane road & as I pulled out and put my foot down on the gas the transmission clunked loud, went into neutral and just revved very high rpms. I had to pull back in to my lane in which the car behind me had moved up and there was no space. If it wasn’t a head on collision I could have been rear ended. I also slowed from 70mph to turn a corner and as I started the turn the transmission could find its gear and launched forward.
Mfg Campaign: 11605771
Recall Date: Aug 1, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The chrome trim around the center console where cup holders, gearbox are located has peeled. When driving and going to pickup something off the console, the chrome that is peeling is very sharp and has cut myself and my husband. This is a known issue with people with the same vehicle. It’s distracting while driving as you get a shock and do not expect that which can cause a motor vehicle accident. It also poses a danger for people that have a fear of the sight of blood while driving too.
Corrective Action:
The chrome trim around the center console where cup holders, gearbox are located has peeled. When driving and going to pickup something off the console, the chrome that is peeling is very sharp and has cut myself and my husband. This is a known issue with people with the same vehicle. It’s distracting while driving as you get a shock and do not expect that which can cause a motor vehicle accident. It also poses a danger for people that have a fear of the sight of blood while driving too.
Additional Notes:
The chrome trim around the center console where cup holders, gearbox are located has peeled. When driving and going to pickup something off the console, the chrome that is peeling is very sharp and has cut myself and my husband. This is a known issue with people with the same vehicle. It’s distracting while driving as you get a shock and do not expect that which can cause a motor vehicle accident. It also poses a danger for people that have a fear of the sight of blood while driving too.
Mfg Campaign: 11605772
Recall Date: Aug 1, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Expedition. The contact stated while driving 30 MPH and attempting to accelerate, the RPMs quickly increased, but the vehicle briefly lost motive power before lunging into gear and gaining speed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter, resulting in damages to the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 61,000.
Corrective Action:
The contact owns a 2020 Ford Expedition. The contact stated while driving 30 MPH and attempting to accelerate, the RPMs quickly increased, but the vehicle briefly lost motive power before lunging into gear and gaining speed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter, resulting in damages to the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 61,000.
Additional Notes:
The contact owns a 2020 Ford Expedition. The contact stated while driving 30 MPH and attempting to accelerate, the RPMs quickly increased, but the vehicle briefly lost motive power before lunging into gear and gaining speed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter, resulting in damages to the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 61,000.
Mfg Campaign: 11605918
Recall Date: Aug 1, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford Expedition. The contact stated that there was an abnormal rattling sound while starting the vehicle. There was no warning light illuminated. Upon investigation, the contact linked the failure to the cam phasers. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 83,000.
Corrective Action:
The contact owns a 2020 Ford Expedition. The contact stated that there was an abnormal rattling sound while starting the vehicle. There was no warning light illuminated. Upon investigation, the contact linked the failure to the cam phasers. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 83,000.
Additional Notes:
The contact owns a 2020 Ford Expedition. The contact stated that there was an abnormal rattling sound while starting the vehicle. There was no warning light illuminated. Upon investigation, the contact linked the failure to the cam phasers. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 83,000.
Mfg Campaign: 11605577
Recall Date: Jul 31, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Expedition. The contact stated while driving at approximately 57 MPH, the vehicle unexpectedly downshifted to 2nd gear, slowing the vehicle as if the brake pedal had been depressed. The contact stated that the failure also occurred while the cruise control had been activated. The contact stated that after disengaging the cruise control, the vehicle operated as designed. The contact stated there was no warning light illuminated. Additionally, the contact stated that while the transmission was shifting from a lower gear to a higher gear, while depressing the accelerator pedal, there was an abnormal rattling sound coming from the driver’s side footwell. The contact stated that the "Shift FYS Fault - Service Required" warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V444000 (Power Train) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 85,343.
Corrective Action:
The contact owns a 2020 Ford Expedition. The contact stated while driving at approximately 57 MPH, the vehicle unexpectedly downshifted to 2nd gear, slowing the vehicle as if the brake pedal had been depressed. The contact stated that the failure also occurred while the cruise control had been activated. The contact stated that after disengaging the cruise control, the vehicle operated as designed. The contact stated there was no warning light illuminated. Additionally, the contact stated that while the transmission was shifting from a lower gear to a higher gear, while depressing the accelerator pedal, there was an abnormal rattling sound coming from the driver’s side footwell. The contact stated that the "Shift FYS Fault - Service Required" warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V444000 (Power Train) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 85,343.
Additional Notes:
The contact owns a 2020 Ford Expedition. The contact stated while driving at approximately 57 MPH, the vehicle unexpectedly downshifted to 2nd gear, slowing the vehicle as if the brake pedal had been depressed. The contact stated that the failure also occurred while the cruise control had been activated. The contact stated that after disengaging the cruise control, the vehicle operated as designed. The contact stated there was no warning light illuminated. Additionally, the contact stated that while the transmission was shifting from a lower gear to a higher gear, while depressing the accelerator pedal, there was an abnormal rattling sound coming from the driver’s side footwell. The contact stated that the "Shift FYS Fault - Service Required" warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V444000 (Power Train) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 85,343.
Mfg Campaign: 11605482
Recall Date: Jul 30, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When driving down the freeway at about 65 mph, i started to accelerate and the transmission disengaged and all power was lost. I let off the gas and about 10-15 seconds later the transmission engaged and i could accelerate. This has happened on two occasions so far. This could have caused someone to crash into me as all power was lost.
Corrective Action:
When driving down the freeway at about 65 mph, i started to accelerate and the transmission disengaged and all power was lost. I let off the gas and about 10-15 seconds later the transmission engaged and i could accelerate. This has happened on two occasions so far. This could have caused someone to crash into me as all power was lost.
Additional Notes:
When driving down the freeway at about 65 mph, i started to accelerate and the transmission disengaged and all power was lost. I let off the gas and about 10-15 seconds later the transmission engaged and i could accelerate. This has happened on two occasions so far. This could have caused someone to crash into me as all power was lost.
Mfg Campaign: 11605511
Recall Date: Jul 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Less than 74,000 miles and coolant hoses split. According to service department they have had an increase in hoses rupturing indicating a fault in the hoses.
Corrective Action:
Less than 74,000 miles and coolant hoses split. According to service department they have had an increase in hoses rupturing indicating a fault in the hoses.
Additional Notes:
Less than 74,000 miles and coolant hoses split. According to service department they have had an increase in hoses rupturing indicating a fault in the hoses.
Mfg Campaign: 11604538
Recall Date: Jul 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
AUTOMATIC TRANSMISSION IS FAULTY. FALLS INTO NEUTRAL AT HIGHWAY SPEED. LOSS OF ABILITY TO ACCLERATE. POTENTIAL FOR COLLISION.
Corrective Action:
AUTOMATIC TRANSMISSION IS FAULTY. FALLS INTO NEUTRAL AT HIGHWAY SPEED. LOSS OF ABILITY TO ACCLERATE. POTENTIAL FOR COLLISION.
Additional Notes:
AUTOMATIC TRANSMISSION IS FAULTY. FALLS INTO NEUTRAL AT HIGHWAY SPEED. LOSS OF ABILITY TO ACCLERATE. POTENTIAL FOR COLLISION.
Mfg Campaign: 11604143
Recall Date: Jul 23, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the vehicle jerked violently. The brake warning light was illuminated. Additionally, the contact stated that when the vehicle was started, there was a burning odor emanating from underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,550.
Corrective Action:
The contact owns a 2020 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the vehicle jerked violently. The brake warning light was illuminated. Additionally, the contact stated that when the vehicle was started, there was a burning odor emanating from underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,550.
Additional Notes:
The contact owns a 2020 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the vehicle jerked violently. The brake warning light was illuminated. Additionally, the contact stated that when the vehicle was started, there was a burning odor emanating from underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,550.
Mfg Campaign: 11603084
Recall Date: Jul 18, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury