Complaints & Recalls
Official Safety Recalls - Important!
45 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S47
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S07
Recall Date: Feb 24, 2023
Consumer Complaints
58 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have taken my vehicle Ford Country in Henderson NV for this recall. I took my expedition in on June 6. As of today there has been zero work done on this recall. I am repeatedly told that there is nothing that can be done until Ford releases the permanent fix. I have a rental and the service agent at this dealership has been great. I have seen the conversation between him and the recall department at Ford and they are refusing to fix it temporarily. This is completely unacceptable. Ford either needs to provide a temporary fix or release the permanent fix so that I can get my vehicle back.
Corrective Action:
I have taken my vehicle Ford Country in Henderson NV for this recall. I took my expedition in on June 6. As of today there has been zero work done on this recall. I am repeatedly told that there is nothing that can be done until Ford releases the permanent fix. I have a rental and the service agent at this dealership has been great. I have seen the conversation between him and the recall department at Ford and they are refusing to fix it temporarily. This is completely unacceptable. Ford either needs to provide a temporary fix or release the permanent fix so that I can get my vehicle back.
Additional Notes:
I have taken my vehicle Ford Country in Henderson NV for this recall. I took my expedition in on June 6. As of today there has been zero work done on this recall. I am repeatedly told that there is nothing that can be done until Ford releases the permanent fix. I have a rental and the service agent at this dealership has been great. I have seen the conversation between him and the recall department at Ford and they are refusing to fix it temporarily. This is completely unacceptable. Ford either needs to provide a temporary fix or release the permanent fix so that I can get my vehicle back.
Mfg Campaign: 11673212
Recall Date: Jul 13, 2025
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
My "restraints indicator lamp warning" is going off occasionally. Ford just contacted me to tell me that my airbag will not deploy if needed.
Corrective Action:
My "restraints indicator lamp warning" is going off occasionally. Ford just contacted me to tell me that my airbag will not deploy if needed.
Additional Notes:
My "restraints indicator lamp warning" is going off occasionally. Ford just contacted me to tell me that my airbag will not deploy if needed.
Mfg Campaign: 11672675
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the sunroof. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed and determined that the sunroof needed to be replaced. The sunroof was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the sunroof. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed and determined that the sunroof needed to be replaced. The sunroof was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the sunroof. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed and determined that the sunroof needed to be replaced. The sunroof was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
Mfg Campaign: 11670531
Recall Date: Jul 1, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down road about to get on [xxx] in Tucson,Az when we heard a loud boom inside my car. We pulled over to see what happen. My moon room had exploded for no reason and nothing hitting it. You could clearly see the force came from inside vs outside due to an object. As we drove down the road to take it to ford glass proceeded to fall down. We are very lucky in the only one that got a piece of glasses in my hand and not on my infant. My sunroof component has had 2 issues prior to this and I feel the glass was faulty and my car has a mal-alignment. Ford is denying any responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving down road about to get on [xxx] in Tucson,Az when we heard a loud boom inside my car. We pulled over to see what happen. My moon room had exploded for no reason and nothing hitting it. You could clearly see the force came from inside vs outside due to an object. As we drove down the road to take it to ford glass proceeded to fall down. We are very lucky in the only one that got a piece of glasses in my hand and not on my infant. My sunroof component has had 2 issues prior to this and I feel the glass was faulty and my car has a mal-alignment. Ford is denying any responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving down road about to get on [xxx] in Tucson,Az when we heard a loud boom inside my car. We pulled over to see what happen. My moon room had exploded for no reason and nothing hitting it. You could clearly see the force came from inside vs outside due to an object. As we drove down the road to take it to ford glass proceeded to fall down. We are very lucky in the only one that got a piece of glasses in my hand and not on my infant. My sunroof component has had 2 issues prior to this and I feel the glass was faulty and my car has a mal-alignment. Ford is denying any responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667079
Recall Date: Jun 16, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated that while the vehicle was parked and turned off, the contact received a "Low Battery" notification from the vehicle's mobile app. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated that while the vehicle was parked and turned off, the contact received a "Low Battery" notification from the vehicle's mobile app. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated that while the vehicle was parked and turned off, the contact received a "Low Battery" notification from the vehicle's mobile app. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 48,000.
Mfg Campaign: 11662562
Recall Date: May 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11648035
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
FIRERELATED
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11648035
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle was sitting at idle in the driveway when a loud boom was heard followed by loud crackling noises coming from what sounded like, everywhere. I turned off the radio and the noise continues. I turned off the vehicle and exited and the noise continued for about one minute before stopping. It has not happened again and I will take it to the dealership to get checked. Had this happened while driving at highway speeds it could have caused a reaction resulting in a horrific crash.
Corrective Action:
The vehicle was sitting at idle in the driveway when a loud boom was heard followed by loud crackling noises coming from what sounded like, everywhere. I turned off the radio and the noise continues. I turned off the vehicle and exited and the noise continued for about one minute before stopping. It has not happened again and I will take it to the dealership to get checked. Had this happened while driving at highway speeds it could have caused a reaction resulting in a horrific crash.
Additional Notes:
The vehicle was sitting at idle in the driveway when a loud boom was heard followed by loud crackling noises coming from what sounded like, everywhere. I turned off the radio and the noise continues. I turned off the vehicle and exited and the noise continued for about one minute before stopping. It has not happened again and I will take it to the dealership to get checked. Had this happened while driving at highway speeds it could have caused a reaction resulting in a horrific crash.
Mfg Campaign: 11648239
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Just bought this 2023 Ford Expedition it was used, within 1 hour of owning it, the Sunroof just shattered and pieces of glass came falling down in-between my kids. Didn't seem like anything hit the sunroof, it just shattered on it's own! took back to dealership, they don't want to take blame and told us it has to go thru our insurance! they would cover the deductible. After looking into other stories, seems like ford has fault glass installed, i read other saying the same, that their windows have just exploded and the glass just shattering without anything hitting them! Feel like this is a safety concern and ford isn't helping with! think the glass hit daughter in face giving little scratch, nothing to major luckly!
Corrective Action:
Just bought this 2023 Ford Expedition it was used, within 1 hour of owning it, the Sunroof just shattered and pieces of glass came falling down in-between my kids. Didn't seem like anything hit the sunroof, it just shattered on it's own! took back to dealership, they don't want to take blame and told us it has to go thru our insurance! they would cover the deductible. After looking into other stories, seems like ford has fault glass installed, i read other saying the same, that their windows have just exploded and the glass just shattering without anything hitting them! Feel like this is a safety concern and ford isn't helping with! think the glass hit daughter in face giving little scratch, nothing to major luckly!
Additional Notes:
Just bought this 2023 Ford Expedition it was used, within 1 hour of owning it, the Sunroof just shattered and pieces of glass came falling down in-between my kids. Didn't seem like anything hit the sunroof, it just shattered on it's own! took back to dealership, they don't want to take blame and told us it has to go thru our insurance! they would cover the deductible. After looking into other stories, seems like ford has fault glass installed, i read other saying the same, that their windows have just exploded and the glass just shattering without anything hitting them! Feel like this is a safety concern and ford isn't helping with! think the glass hit daughter in face giving little scratch, nothing to major luckly!
Mfg Campaign: 11640925
Recall Date: Feb 5, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a shudder and whining noise with confused shifting gears behavior.
Corrective Action:
There is a shudder and whining noise with confused shifting gears behavior.
Additional Notes:
There is a shudder and whining noise with confused shifting gears behavior.
Mfg Campaign: 11640678
Recall Date: Feb 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
There is a shudder and whining noise with confused shifting gears behavior.
Corrective Action:
There is a shudder and whining noise with confused shifting gears behavior.
Additional Notes:
There is a shudder and whining noise with confused shifting gears behavior.
Mfg Campaign: 11640678
Recall Date: Feb 4, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a shudder and whining noise with confused shifting gears behavior.
Corrective Action:
There is a shudder and whining noise with confused shifting gears behavior.
Additional Notes:
There is a shudder and whining noise with confused shifting gears behavior.
Mfg Campaign: 11640678
Recall Date: Feb 4, 2025
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated while driving 75 MPH and taking an exit, the panoramic sunroof exploded without impact. The sunroof exploded from the inside going outward. The contact stated that the first panoramic slide had exploded, and the second sunroof was still intact. There was glass on the interior of the vehicle. There were no warning lights illuminated. There were no reported injuries. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 55,384.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated while driving 75 MPH and taking an exit, the panoramic sunroof exploded without impact. The sunroof exploded from the inside going outward. The contact stated that the first panoramic slide had exploded, and the second sunroof was still intact. There was glass on the interior of the vehicle. There were no warning lights illuminated. There were no reported injuries. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 55,384.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated while driving 75 MPH and taking an exit, the panoramic sunroof exploded without impact. The sunroof exploded from the inside going outward. The contact stated that the first panoramic slide had exploded, and the second sunroof was still intact. There was glass on the interior of the vehicle. There were no warning lights illuminated. There were no reported injuries. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 55,384.
Mfg Campaign: 11634270
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Extremely loud/deafening loud pop and static noise coming from the speakers. Scared me so bad while I was driving had to throw the hazard on and stop the vehicle in road. The volume would not adjust and radio would not turn off. Had to turn off the vehicle and open the door for the loud static turn off. At restart deafening static immediately came back. Ears were ringing and felt numb in the inside. No recalls found for this and feel this is extremely dangerous while driving. Had vehicle serviced at dealer and no mention it offer to update the known issue
Corrective Action:
Extremely loud/deafening loud pop and static noise coming from the speakers. Scared me so bad while I was driving had to throw the hazard on and stop the vehicle in road. The volume would not adjust and radio would not turn off. Had to turn off the vehicle and open the door for the loud static turn off. At restart deafening static immediately came back. Ears were ringing and felt numb in the inside. No recalls found for this and feel this is extremely dangerous while driving. Had vehicle serviced at dealer and no mention it offer to update the known issue
Additional Notes:
Extremely loud/deafening loud pop and static noise coming from the speakers. Scared me so bad while I was driving had to throw the hazard on and stop the vehicle in road. The volume would not adjust and radio would not turn off. Had to turn off the vehicle and open the door for the loud static turn off. At restart deafening static immediately came back. Ears were ringing and felt numb in the inside. No recalls found for this and feel this is extremely dangerous while driving. Had vehicle serviced at dealer and no mention it offer to update the known issue
Mfg Campaign: 11632024
Recall Date: Dec 22, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Service engine light illuminated indicating different occurrences. The vehicle was taken to a Ford dealership for repair since it's under factory warranty. The service representative, after taking control of the vehicle, he wrote the following in the repair work order: "When Brandon went to park the vehicle, vehicle did not want to go, barely pressed the throttle pedal and it took off like it was floored, foot was off the pedal and it was accelerating in the lot, put vehicle in neutral and applied brakes - see line 2" Line two (2) in the work order states the following: "Customer states the service engine light is still on it shows two different occurrences and reasons in oasis - customer stated wrench light on and no power verified concern checked for dtcs found p2ABA in pcm checked for tsb ssm fsa found tsb 23-2353 reprogrammed pcm oer tsb road tested all okay at this time" Clearly a vehicle with an unexplained acceleration issue poses a real safety issue.
Corrective Action:
Service engine light illuminated indicating different occurrences. The vehicle was taken to a Ford dealership for repair since it's under factory warranty. The service representative, after taking control of the vehicle, he wrote the following in the repair work order: "When Brandon went to park the vehicle, vehicle did not want to go, barely pressed the throttle pedal and it took off like it was floored, foot was off the pedal and it was accelerating in the lot, put vehicle in neutral and applied brakes - see line 2" Line two (2) in the work order states the following: "Customer states the service engine light is still on it shows two different occurrences and reasons in oasis - customer stated wrench light on and no power verified concern checked for dtcs found p2ABA in pcm checked for tsb ssm fsa found tsb 23-2353 reprogrammed pcm oer tsb road tested all okay at this time" Clearly a vehicle with an unexplained acceleration issue poses a real safety issue.
Additional Notes:
Service engine light illuminated indicating different occurrences. The vehicle was taken to a Ford dealership for repair since it's under factory warranty. The service representative, after taking control of the vehicle, he wrote the following in the repair work order: "When Brandon went to park the vehicle, vehicle did not want to go, barely pressed the throttle pedal and it took off like it was floored, foot was off the pedal and it was accelerating in the lot, put vehicle in neutral and applied brakes - see line 2" Line two (2) in the work order states the following: "Customer states the service engine light is still on it shows two different occurrences and reasons in oasis - customer stated wrench light on and no power verified concern checked for dtcs found p2ABA in pcm checked for tsb ssm fsa found tsb 23-2353 reprogrammed pcm oer tsb road tested all okay at this time" Clearly a vehicle with an unexplained acceleration issue poses a real safety issue.
Mfg Campaign: 11628143
Recall Date: Dec 1, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Service engine light illuminated indicating different occurrences. The vehicle was taken to a Ford dealership for repair since it's under factory warranty. The service representative, after taking control of the vehicle, he wrote the following in the repair work order: "When Brandon went to park the vehicle, vehicle did not want to go, barely pressed the throttle pedal and it took off like it was floored, foot was off the pedal and it was accelerating in the lot, put vehicle in neutral and applied brakes - see line 2" Line two (2) in the work order states the following: "Customer states the service engine light is still on it shows two different occurrences and reasons in oasis - customer stated wrench light on and no power verified concern checked for dtcs found p2ABA in pcm checked for tsb ssm fsa found tsb 23-2353 reprogrammed pcm oer tsb road tested all okay at this time" Clearly a vehicle with an unexplained acceleration issue poses a real safety issue.
Corrective Action:
Service engine light illuminated indicating different occurrences. The vehicle was taken to a Ford dealership for repair since it's under factory warranty. The service representative, after taking control of the vehicle, he wrote the following in the repair work order: "When Brandon went to park the vehicle, vehicle did not want to go, barely pressed the throttle pedal and it took off like it was floored, foot was off the pedal and it was accelerating in the lot, put vehicle in neutral and applied brakes - see line 2" Line two (2) in the work order states the following: "Customer states the service engine light is still on it shows two different occurrences and reasons in oasis - customer stated wrench light on and no power verified concern checked for dtcs found p2ABA in pcm checked for tsb ssm fsa found tsb 23-2353 reprogrammed pcm oer tsb road tested all okay at this time" Clearly a vehicle with an unexplained acceleration issue poses a real safety issue.
Additional Notes:
Service engine light illuminated indicating different occurrences. The vehicle was taken to a Ford dealership for repair since it's under factory warranty. The service representative, after taking control of the vehicle, he wrote the following in the repair work order: "When Brandon went to park the vehicle, vehicle did not want to go, barely pressed the throttle pedal and it took off like it was floored, foot was off the pedal and it was accelerating in the lot, put vehicle in neutral and applied brakes - see line 2" Line two (2) in the work order states the following: "Customer states the service engine light is still on it shows two different occurrences and reasons in oasis - customer stated wrench light on and no power verified concern checked for dtcs found p2ABA in pcm checked for tsb ssm fsa found tsb 23-2353 reprogrammed pcm oer tsb road tested all okay at this time" Clearly a vehicle with an unexplained acceleration issue poses a real safety issue.
Mfg Campaign: 11628143
Recall Date: Dec 1, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated that there was an abnormal metal-to-metal sound coming from the front end of the vehicle while driving at slow speeds and downshifting. The contact stated there was something loose in the driver's side front wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer four times, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Gorno Ford Quick Lane (21111 Allen Rd., Woodhaven, MI 48183); on two occasions however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 10.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated that there was an abnormal metal-to-metal sound coming from the front end of the vehicle while driving at slow speeds and downshifting. The contact stated there was something loose in the driver's side front wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer four times, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Gorno Ford Quick Lane (21111 Allen Rd., Woodhaven, MI 48183); on two occasions however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 10.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated that there was an abnormal metal-to-metal sound coming from the front end of the vehicle while driving at slow speeds and downshifting. The contact stated there was something loose in the driver's side front wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer four times, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Gorno Ford Quick Lane (21111 Allen Rd., Woodhaven, MI 48183); on two occasions however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 10.
Mfg Campaign: 11625431
Recall Date: Nov 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated that there was an abnormal metal-to-metal sound coming from the front end of the vehicle while driving at slow speeds and downshifting. The contact stated there was something loose in the driver's side front wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer four times, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Gorno Ford Quick Lane (21111 Allen Rd., Woodhaven, MI 48183); on two occasions however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 10.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated that there was an abnormal metal-to-metal sound coming from the front end of the vehicle while driving at slow speeds and downshifting. The contact stated there was something loose in the driver's side front wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer four times, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Gorno Ford Quick Lane (21111 Allen Rd., Woodhaven, MI 48183); on two occasions however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 10.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated that there was an abnormal metal-to-metal sound coming from the front end of the vehicle while driving at slow speeds and downshifting. The contact stated there was something loose in the driver's side front wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer four times, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Gorno Ford Quick Lane (21111 Allen Rd., Woodhaven, MI 48183); on two occasions however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 10.
Mfg Campaign: 11625431
Recall Date: Nov 15, 2024
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
285/45/22 None of the tires will balance leading to terrible vibrations at highway speeds. Dealer tried several times to balance and also road force balance them. Vibrations can be dangerous at highway speeds.
Corrective Action:
285/45/22 None of the tires will balance leading to terrible vibrations at highway speeds. Dealer tried several times to balance and also road force balance them. Vibrations can be dangerous at highway speeds.
Additional Notes:
285/45/22 None of the tires will balance leading to terrible vibrations at highway speeds. Dealer tried several times to balance and also road force balance them. Vibrations can be dangerous at highway speeds.
Mfg Campaign: 11623733
Recall Date: Nov 5, 2024
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated while driving at 15 MPH, the contact heard a loud popping sound and the vehicle was pulled to the right. The front passenger’s side wheel assembly and wheel were detached. The contact stated that due to the failure, the contact's vehicle damaged two vehicles that were parked on the street. The Toyota Sienna was scratched and damaged on the driver’s side of the rim and the driver's side door and rearview mirror. In addition, the Kia Sportage was scratched and damaged to the driver’s side of the bumper and the driver’s side of the vehicle. No Police report was filed. No injuries were sustained. The vehicle was towed to the dealer, however, the dealer declined to diagnose the failure or to repair the vehicle. The contact was informed that due to the damage, the vehicle needed to go to a collision center. The contact stated that the vehicle was taken to the dealer where the vehicle was purchased and maintained service appointments. The vehicle was towed to a collision center. The contact stated that when the failure occurred, his wife and small children were occupants of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated while driving at 15 MPH, the contact heard a loud popping sound and the vehicle was pulled to the right. The front passenger’s side wheel assembly and wheel were detached. The contact stated that due to the failure, the contact's vehicle damaged two vehicles that were parked on the street. The Toyota Sienna was scratched and damaged on the driver’s side of the rim and the driver's side door and rearview mirror. In addition, the Kia Sportage was scratched and damaged to the driver’s side of the bumper and the driver’s side of the vehicle. No Police report was filed. No injuries were sustained. The vehicle was towed to the dealer, however, the dealer declined to diagnose the failure or to repair the vehicle. The contact was informed that due to the damage, the vehicle needed to go to a collision center. The contact stated that the vehicle was taken to the dealer where the vehicle was purchased and maintained service appointments. The vehicle was towed to a collision center. The contact stated that when the failure occurred, his wife and small children were occupants of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated while driving at 15 MPH, the contact heard a loud popping sound and the vehicle was pulled to the right. The front passenger’s side wheel assembly and wheel were detached. The contact stated that due to the failure, the contact's vehicle damaged two vehicles that were parked on the street. The Toyota Sienna was scratched and damaged on the driver’s side of the rim and the driver's side door and rearview mirror. In addition, the Kia Sportage was scratched and damaged to the driver’s side of the bumper and the driver’s side of the vehicle. No Police report was filed. No injuries were sustained. The vehicle was towed to the dealer, however, the dealer declined to diagnose the failure or to repair the vehicle. The contact was informed that due to the damage, the vehicle needed to go to a collision center. The contact stated that the vehicle was taken to the dealer where the vehicle was purchased and maintained service appointments. The vehicle was towed to a collision center. The contact stated that when the failure occurred, his wife and small children were occupants of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000.
Mfg Campaign: 11622676
Recall Date: Oct 30, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury