Complaints & Recalls
Official Safety Recalls - Important!
45 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S47
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S07
Recall Date: Feb 24, 2023
Consumer Complaints
58 ComplaintsFord Motor Company
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated that on every occasion while driving, she observed a loud rattling noise emanating from the second-row seats. Additionally, the contact stated that she observed the second-row headrests and the seat shaking while looking in the rear-view mirror. The vehicle was taken to a dealer where the vehicle was unable to be diagnosed. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately approximately 500.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated that on every occasion while driving, she observed a loud rattling noise emanating from the second-row seats. Additionally, the contact stated that she observed the second-row headrests and the seat shaking while looking in the rear-view mirror. The vehicle was taken to a dealer where the vehicle was unable to be diagnosed. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately approximately 500.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated that on every occasion while driving, she observed a loud rattling noise emanating from the second-row seats. Additionally, the contact stated that she observed the second-row headrests and the seat shaking while looking in the rear-view mirror. The vehicle was taken to a dealer where the vehicle was unable to be diagnosed. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately approximately 500.
Mfg Campaign: 11578962
Recall Date: Mar 22, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While spouse was traveling using the 15.5 screen with navigation system engaged, the entire screen went black. The touch screen controls many items including the A/C system, navigation, hands free phone and other safety items.
Corrective Action:
While spouse was traveling using the 15.5 screen with navigation system engaged, the entire screen went black. The touch screen controls many items including the A/C system, navigation, hands free phone and other safety items.
Additional Notes:
While spouse was traveling using the 15.5 screen with navigation system engaged, the entire screen went black. The touch screen controls many items including the A/C system, navigation, hands free phone and other safety items.
Mfg Campaign: 11572499
Recall Date: Feb 17, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
At approximately 13:12 CST on [XXX], I exited the car wash at a gas station in Rochester, MN. I drove around to the front of the gas station to park so I could go inside to replenish the car wash card. At approximately 13:13 CST, as I was turning right, pulling into the parking space near the entrance, the truck accelerated unexpectedly and collided with a cement parking pilon (sp?). I am unsure how this occurred. I believe the vehicle may have accelerated on its own. Holding my foot hard on the brake, I shifted into reverse, then backed the truck up about 2 feet from the pilon, turned off the vehicle and went outside to assess the damage. There was front end passenger side damage to the vehicle and the pilon casing was ripped and the top was pushed halfway off. Thank God that pilon was there to stop the vehicle and avoid hitting the building or pedestrians. At the time I was parking I am sure I was driving less than 5 mph, but I am unsure how fast the vehicle got to in that 15-20 foot acceleration. When the vehicle hit the pilon it was very jarring. The impact threw my glasses off my face, flung my backpack from the passenger seat to the front passenger floor, and caused my cases of soda pop and bags of groceries in the trunk area to shift forward and to rip the paper grocery bags. My right thumb and the right side of my neck were sore that evening and I had a minor headache as well. This Ford Expedition Max has approximately 35K miles on it. It is a well maintained company fleet vehicle. There were no warning lights prior. I wonder if water from the carwash got into something electrical or if there is some other defect that caused a sudden acceleration? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
At approximately 13:12 CST on [XXX], I exited the car wash at a gas station in Rochester, MN. I drove around to the front of the gas station to park so I could go inside to replenish the car wash card. At approximately 13:13 CST, as I was turning right, pulling into the parking space near the entrance, the truck accelerated unexpectedly and collided with a cement parking pilon (sp?). I am unsure how this occurred. I believe the vehicle may have accelerated on its own. Holding my foot hard on the brake, I shifted into reverse, then backed the truck up about 2 feet from the pilon, turned off the vehicle and went outside to assess the damage. There was front end passenger side damage to the vehicle and the pilon casing was ripped and the top was pushed halfway off. Thank God that pilon was there to stop the vehicle and avoid hitting the building or pedestrians. At the time I was parking I am sure I was driving less than 5 mph, but I am unsure how fast the vehicle got to in that 15-20 foot acceleration. When the vehicle hit the pilon it was very jarring. The impact threw my glasses off my face, flung my backpack from the passenger seat to the front passenger floor, and caused my cases of soda pop and bags of groceries in the trunk area to shift forward and to rip the paper grocery bags. My right thumb and the right side of my neck were sore that evening and I had a minor headache as well. This Ford Expedition Max has approximately 35K miles on it. It is a well maintained company fleet vehicle. There were no warning lights prior. I wonder if water from the carwash got into something electrical or if there is some other defect that caused a sudden acceleration? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
At approximately 13:12 CST on [XXX], I exited the car wash at a gas station in Rochester, MN. I drove around to the front of the gas station to park so I could go inside to replenish the car wash card. At approximately 13:13 CST, as I was turning right, pulling into the parking space near the entrance, the truck accelerated unexpectedly and collided with a cement parking pilon (sp?). I am unsure how this occurred. I believe the vehicle may have accelerated on its own. Holding my foot hard on the brake, I shifted into reverse, then backed the truck up about 2 feet from the pilon, turned off the vehicle and went outside to assess the damage. There was front end passenger side damage to the vehicle and the pilon casing was ripped and the top was pushed halfway off. Thank God that pilon was there to stop the vehicle and avoid hitting the building or pedestrians. At the time I was parking I am sure I was driving less than 5 mph, but I am unsure how fast the vehicle got to in that 15-20 foot acceleration. When the vehicle hit the pilon it was very jarring. The impact threw my glasses off my face, flung my backpack from the passenger seat to the front passenger floor, and caused my cases of soda pop and bags of groceries in the trunk area to shift forward and to rip the paper grocery bags. My right thumb and the right side of my neck were sore that evening and I had a minor headache as well. This Ford Expedition Max has approximately 35K miles on it. It is a well maintained company fleet vehicle. There were no warning lights prior. I wonder if water from the carwash got into something electrical or if there is some other defect that caused a sudden acceleration? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11571218
Recall Date: Feb 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Wife was driving with my 3 kiddos going 30 mphs on a two lane highway and experienced a total power loss/engine shut down. No prior warning. This is potentially a dangerous situation. The expedition was stranded on the roadway with no engine power or electrical power. 8500 miles on this expedition. We had to call a tow and take to the dealership.
Corrective Action:
Wife was driving with my 3 kiddos going 30 mphs on a two lane highway and experienced a total power loss/engine shut down. No prior warning. This is potentially a dangerous situation. The expedition was stranded on the roadway with no engine power or electrical power. 8500 miles on this expedition. We had to call a tow and take to the dealership.
Additional Notes:
Wife was driving with my 3 kiddos going 30 mphs on a two lane highway and experienced a total power loss/engine shut down. No prior warning. This is potentially a dangerous situation. The expedition was stranded on the roadway with no engine power or electrical power. 8500 miles on this expedition. We had to call a tow and take to the dealership.
Mfg Campaign: 11561205
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Wife was driving with my 3 kiddos going 30 mphs on a two lane highway and experienced a total power loss/engine shut down. No prior warning. This is potentially a dangerous situation. The expedition was stranded on the roadway with no engine power or electrical power. 8500 miles on this expedition. We had to call a tow and take to the dealership.
Corrective Action:
Wife was driving with my 3 kiddos going 30 mphs on a two lane highway and experienced a total power loss/engine shut down. No prior warning. This is potentially a dangerous situation. The expedition was stranded on the roadway with no engine power or electrical power. 8500 miles on this expedition. We had to call a tow and take to the dealership.
Additional Notes:
Wife was driving with my 3 kiddos going 30 mphs on a two lane highway and experienced a total power loss/engine shut down. No prior warning. This is potentially a dangerous situation. The expedition was stranded on the roadway with no engine power or electrical power. 8500 miles on this expedition. We had to call a tow and take to the dealership.
Mfg Campaign: 11561205
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated that while driving at an undisclosed speed, the front driver's side exterior mirror fractured. The contact stated that he noticed that there was water inside the mirror housing. The vehicle was taken to the dealer and the front driver's side exterior mirror needed to be replaced. The contact was informed that the part was ordered. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,500.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated that while driving at an undisclosed speed, the front driver's side exterior mirror fractured. The contact stated that he noticed that there was water inside the mirror housing. The vehicle was taken to the dealer and the front driver's side exterior mirror needed to be replaced. The contact was informed that the part was ordered. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,500.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated that while driving at an undisclosed speed, the front driver's side exterior mirror fractured. The contact stated that he noticed that there was water inside the mirror housing. The vehicle was taken to the dealer and the front driver's side exterior mirror needed to be replaced. The contact was informed that the part was ordered. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,500.
Mfg Campaign: 11553959
Recall Date: Nov 7, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently accelerated. As a result, the vehicle proceeded over the side curves then stalled. All the air bags deployed. No warning lights was illuminated. The contact sustained injury to his left arm that required medical attention. A police report was filed. The vehicle was not repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently accelerated. As a result, the vehicle proceeded over the side curves then stalled. All the air bags deployed. No warning lights was illuminated. The contact sustained injury to his left arm that required medical attention. A police report was filed. The vehicle was not repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently accelerated. As a result, the vehicle proceeded over the side curves then stalled. All the air bags deployed. No warning lights was illuminated. The contact sustained injury to his left arm that required medical attention. A police report was filed. The vehicle was not repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 4,000.
Mfg Campaign: 11552691
Recall Date: Oct 30, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
UNKNOWN. Lots of vibration issues through the body and steering wheel shimmy. Whole cabin harmonic vibrations put new tires on and road force balanced. Still having issues. truck veers left and right without input when going over bumps. Steering wheel shimmy’s left and right when going over bumps. Transmission seems to lock up and release while going over bumps while stopping.
Corrective Action:
UNKNOWN. Lots of vibration issues through the body and steering wheel shimmy. Whole cabin harmonic vibrations put new tires on and road force balanced. Still having issues. truck veers left and right without input when going over bumps. Steering wheel shimmy’s left and right when going over bumps. Transmission seems to lock up and release while going over bumps while stopping.
Additional Notes:
UNKNOWN. Lots of vibration issues through the body and steering wheel shimmy. Whole cabin harmonic vibrations put new tires on and road force balanced. Still having issues. truck veers left and right without input when going over bumps. Steering wheel shimmy’s left and right when going over bumps. Transmission seems to lock up and release while going over bumps while stopping.
Mfg Campaign: 11548035
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
UNKNOWN. Lots of vibration issues through the body and steering wheel shimmy. Whole cabin harmonic vibrations put new tires on and road force balanced. Still having issues. truck veers left and right without input when going over bumps. Steering wheel shimmy’s left and right when going over bumps. Transmission seems to lock up and release while going over bumps while stopping.
Corrective Action:
UNKNOWN. Lots of vibration issues through the body and steering wheel shimmy. Whole cabin harmonic vibrations put new tires on and road force balanced. Still having issues. truck veers left and right without input when going over bumps. Steering wheel shimmy’s left and right when going over bumps. Transmission seems to lock up and release while going over bumps while stopping.
Additional Notes:
UNKNOWN. Lots of vibration issues through the body and steering wheel shimmy. Whole cabin harmonic vibrations put new tires on and road force balanced. Still having issues. truck veers left and right without input when going over bumps. Steering wheel shimmy’s left and right when going over bumps. Transmission seems to lock up and release while going over bumps while stopping.
Mfg Campaign: 11548035
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
UNKNOWN. Lots of vibration issues through the body and steering wheel shimmy. Whole cabin harmonic vibrations put new tires on and road force balanced. Still having issues. truck veers left and right without input when going over bumps. Steering wheel shimmy’s left and right when going over bumps. Transmission seems to lock up and release while going over bumps while stopping.
Corrective Action:
UNKNOWN. Lots of vibration issues through the body and steering wheel shimmy. Whole cabin harmonic vibrations put new tires on and road force balanced. Still having issues. truck veers left and right without input when going over bumps. Steering wheel shimmy’s left and right when going over bumps. Transmission seems to lock up and release while going over bumps while stopping.
Additional Notes:
UNKNOWN. Lots of vibration issues through the body and steering wheel shimmy. Whole cabin harmonic vibrations put new tires on and road force balanced. Still having issues. truck veers left and right without input when going over bumps. Steering wheel shimmy’s left and right when going over bumps. Transmission seems to lock up and release while going over bumps while stopping.
Mfg Campaign: 11548035
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could’ve easily rolled over me if it had started rolling sooner than it did.
Corrective Action:
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could’ve easily rolled over me if it had started rolling sooner than it did.
Additional Notes:
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could’ve easily rolled over me if it had started rolling sooner than it did.
Mfg Campaign: 11542513
Recall Date: Sep 4, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could’ve easily rolled over me if it had started rolling sooner than it did.
Corrective Action:
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could’ve easily rolled over me if it had started rolling sooner than it did.
Additional Notes:
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could’ve easily rolled over me if it had started rolling sooner than it did.
Mfg Campaign: 11542513
Recall Date: Sep 4, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could’ve easily rolled over me if it had started rolling sooner than it did.
Corrective Action:
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could’ve easily rolled over me if it had started rolling sooner than it did.
Additional Notes:
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn’t be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could’ve easily rolled over me if it had started rolling sooner than it did.
Mfg Campaign: 11542513
Recall Date: Sep 4, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated that the liftgate failed to open with the key fob remote or manually. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the sensor was inoperable. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated that the liftgate failed to open with the key fob remote or manually. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the sensor was inoperable. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated that the liftgate failed to open with the key fob remote or manually. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the sensor was inoperable. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Mfg Campaign: 11540243
Recall Date: Aug 23, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the vehicle in sport mode and trying to accelerate the pedal will go to the floor and the vehicle will stop moving for a couple of seconds. Usually happens around 20mph and is seemingly random. No warning lights but the vehicle will not move any faster. This has happened 3 times since we bought it.
Corrective Action:
While driving the vehicle in sport mode and trying to accelerate the pedal will go to the floor and the vehicle will stop moving for a couple of seconds. Usually happens around 20mph and is seemingly random. No warning lights but the vehicle will not move any faster. This has happened 3 times since we bought it.
Additional Notes:
While driving the vehicle in sport mode and trying to accelerate the pedal will go to the floor and the vehicle will stop moving for a couple of seconds. Usually happens around 20mph and is seemingly random. No warning lights but the vehicle will not move any faster. This has happened 3 times since we bought it.
Mfg Campaign: 11534405
Recall Date: Jul 25, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I rented the vehicle in question from Hertz. The vehicle's cruise control and vehicle acceleration system repeatedly malfunctioned over the course of several days. I would have cruise control set for 35 mph and the vehicle would automatically re-set cruise control to 55 or 65 mph. Likewise, I could have the cruise control set for 55 mph or 75 mph and it would automatically on its own re-set the cruise control to 85 mph and even, in a couple cases, 100 mph.
Corrective Action:
I rented the vehicle in question from Hertz. The vehicle's cruise control and vehicle acceleration system repeatedly malfunctioned over the course of several days. I would have cruise control set for 35 mph and the vehicle would automatically re-set cruise control to 55 or 65 mph. Likewise, I could have the cruise control set for 55 mph or 75 mph and it would automatically on its own re-set the cruise control to 85 mph and even, in a couple cases, 100 mph.
Additional Notes:
I rented the vehicle in question from Hertz. The vehicle's cruise control and vehicle acceleration system repeatedly malfunctioned over the course of several days. I would have cruise control set for 35 mph and the vehicle would automatically re-set cruise control to 55 or 65 mph. Likewise, I could have the cruise control set for 55 mph or 75 mph and it would automatically on its own re-set the cruise control to 85 mph and even, in a couple cases, 100 mph.
Mfg Campaign: 11521406
Recall Date: May 10, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I rented the vehicle in question from Hertz. The vehicle's cruise control and vehicle acceleration system repeatedly malfunctioned over the course of several days. I would have cruise control set for 35 mph and the vehicle would automatically re-set cruise control to 55 or 65 mph. Likewise, I could have the cruise control set for 55 mph or 75 mph and it would automatically on its own re-set the cruise control to 85 mph and even, in a couple cases, 100 mph.
Corrective Action:
I rented the vehicle in question from Hertz. The vehicle's cruise control and vehicle acceleration system repeatedly malfunctioned over the course of several days. I would have cruise control set for 35 mph and the vehicle would automatically re-set cruise control to 55 or 65 mph. Likewise, I could have the cruise control set for 55 mph or 75 mph and it would automatically on its own re-set the cruise control to 85 mph and even, in a couple cases, 100 mph.
Additional Notes:
I rented the vehicle in question from Hertz. The vehicle's cruise control and vehicle acceleration system repeatedly malfunctioned over the course of several days. I would have cruise control set for 35 mph and the vehicle would automatically re-set cruise control to 55 or 65 mph. Likewise, I could have the cruise control set for 55 mph or 75 mph and it would automatically on its own re-set the cruise control to 85 mph and even, in a couple cases, 100 mph.
Mfg Campaign: 11521406
Recall Date: May 10, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Potential Consequences:
The contact owns a 2023 Ford Expedition. The contact stated while refueling the vehicle, the contact removed the pump nozzle from the filler neck and gasoline squirted out of the fuel filler neck. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,578. The VIN was not available.
Corrective Action:
The contact owns a 2023 Ford Expedition. The contact stated while refueling the vehicle, the contact removed the pump nozzle from the filler neck and gasoline squirted out of the fuel filler neck. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,578. The VIN was not available.
Additional Notes:
The contact owns a 2023 Ford Expedition. The contact stated while refueling the vehicle, the contact removed the pump nozzle from the filler neck and gasoline squirted out of the fuel filler neck. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,578. The VIN was not available.
Mfg Campaign: 11519065
Recall Date: Apr 26, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury