Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S47
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Expedition, and 2024 Lincoln Navigator vehicles equipped with 3.5L GTDI engines. The engine may have a misaligned engine cup plug, which can result in a rapid oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S30
Recall Date: Mar 31, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, 2024 Expedition and 2024 Lincoln Navigator vehicles equipped with a 3.5L GTDI engine. The engines may have a misaligned engine cup plug, which can result in a rapid oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S70
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Consumer Complaints
54 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Brand new 2024 ford expedition bought on 12/18/2024, came with a hairline crack on the transmission housing. Only leaked while driving at operating temperature. First noticed leak at 1600 miles transmission started operating faulty shortly there after. Could have been much worse if transmission failed at highway speeds. Dealer found hairline crack at around 4000 miles after multiple dealer visits. Currently at shop awaiting new transmission from manufacturer.
Corrective Action:
Brand new 2024 ford expedition bought on 12/18/2024, came with a hairline crack on the transmission housing. Only leaked while driving at operating temperature. First noticed leak at 1600 miles transmission started operating faulty shortly there after. Could have been much worse if transmission failed at highway speeds. Dealer found hairline crack at around 4000 miles after multiple dealer visits. Currently at shop awaiting new transmission from manufacturer.
Additional Notes:
Brand new 2024 ford expedition bought on 12/18/2024, came with a hairline crack on the transmission housing. Only leaked while driving at operating temperature. First noticed leak at 1600 miles transmission started operating faulty shortly there after. Could have been much worse if transmission failed at highway speeds. Dealer found hairline crack at around 4000 miles after multiple dealer visits. Currently at shop awaiting new transmission from manufacturer.
Mfg Campaign: 11638565
Recall Date: Jan 25, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Ford Expedition. The contact stated that after the vehicle had been parked overnight, the vehicle failed to start the following morning. The vehicle was taken to the dealer, where it was determined that rodents had eaten the soy-based wiring harnesses underneath the power distribution box, near the engine. The dealer informed the contact that eight wiring harnesses needed to be replaced and provided the contact with an estimate for the repair. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 17,304.
Corrective Action:
The contact owns a 2024 Ford Expedition. The contact stated that after the vehicle had been parked overnight, the vehicle failed to start the following morning. The vehicle was taken to the dealer, where it was determined that rodents had eaten the soy-based wiring harnesses underneath the power distribution box, near the engine. The dealer informed the contact that eight wiring harnesses needed to be replaced and provided the contact with an estimate for the repair. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 17,304.
Additional Notes:
The contact owns a 2024 Ford Expedition. The contact stated that after the vehicle had been parked overnight, the vehicle failed to start the following morning. The vehicle was taken to the dealer, where it was determined that rodents had eaten the soy-based wiring harnesses underneath the power distribution box, near the engine. The dealer informed the contact that eight wiring harnesses needed to be replaced and provided the contact with an estimate for the repair. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 17,304.
Mfg Campaign: 11636474
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On [XXX] my 2024 Ford Expedition had a malfunction that could have had serious consequences. This was the second time that this malfunction had occurred. On both occasions, I was parked in my driveway. When I started the 2024 Ford Expedition and put it in gear, before touching the gas, the throttle immediately went to full speed and the vehicle took off. On both occasions, I used extreme brake pressure to keep the vehicle from launching across my driveway while I reached for the "Start/Off" button. With the brakes heavily applied, the front tires were skidded 4-5 feet in the gravel. I re-started the Expedition and, with the gearshift in "Park", the engine again raced to full RPM. I immediately hit the "Start/Off" button. For a third time, I pressed "Start" and, again, the engine roared to full RPM. I hit the "Start/Off" button. A fourth time the engine started at normal RPM. The gas pedal was never touched, only the brake pedal. The dealership picked up the 2024 Ford Expedition on November 11, 2024 and has the vehicle to this day - January 1, 2024. The dealer has attempted multiple times to replicate the incident to no success. They advised me that there are no Service Bulletins nor diagnostics in the vehicle to explain the two events. There are eyewitnesses to attest to what happened. The Expedition has 3,100 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Corrective Action:
On [XXX] my 2024 Ford Expedition had a malfunction that could have had serious consequences. This was the second time that this malfunction had occurred. On both occasions, I was parked in my driveway. When I started the 2024 Ford Expedition and put it in gear, before touching the gas, the throttle immediately went to full speed and the vehicle took off. On both occasions, I used extreme brake pressure to keep the vehicle from launching across my driveway while I reached for the "Start/Off" button. With the brakes heavily applied, the front tires were skidded 4-5 feet in the gravel. I re-started the Expedition and, with the gearshift in "Park", the engine again raced to full RPM. I immediately hit the "Start/Off" button. For a third time, I pressed "Start" and, again, the engine roared to full RPM. I hit the "Start/Off" button. A fourth time the engine started at normal RPM. The gas pedal was never touched, only the brake pedal. The dealership picked up the 2024 Ford Expedition on November 11, 2024 and has the vehicle to this day - January 1, 2024. The dealer has attempted multiple times to replicate the incident to no success. They advised me that there are no Service Bulletins nor diagnostics in the vehicle to explain the two events. There are eyewitnesses to attest to what happened. The Expedition has 3,100 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Additional Notes:
On [XXX] my 2024 Ford Expedition had a malfunction that could have had serious consequences. This was the second time that this malfunction had occurred. On both occasions, I was parked in my driveway. When I started the 2024 Ford Expedition and put it in gear, before touching the gas, the throttle immediately went to full speed and the vehicle took off. On both occasions, I used extreme brake pressure to keep the vehicle from launching across my driveway while I reached for the "Start/Off" button. With the brakes heavily applied, the front tires were skidded 4-5 feet in the gravel. I re-started the Expedition and, with the gearshift in "Park", the engine again raced to full RPM. I immediately hit the "Start/Off" button. For a third time, I pressed "Start" and, again, the engine roared to full RPM. I hit the "Start/Off" button. A fourth time the engine started at normal RPM. The gas pedal was never touched, only the brake pedal. The dealership picked up the 2024 Ford Expedition on November 11, 2024 and has the vehicle to this day - January 1, 2024. The dealer has attempted multiple times to replicate the incident to no success. They advised me that there are no Service Bulletins nor diagnostics in the vehicle to explain the two events. There are eyewitnesses to attest to what happened. The Expedition has 3,100 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Mfg Campaign: 11633544
Recall Date: Jan 1, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2024 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle was shaking and vibrating. The contact stated that the failure was present at various speeds. The vehicle was taken to the dealer several times regarding the failure, however the failure was not duplicated. The contact stated that the dealer replaced and balanced all four tires, however the failure reoccurred. The vehicle was not repaired. In addition, the dealer requested that the vehicle be inspected by the engineer, however, the request was denied by the manufacturer. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 150. The VIN was not available.
Corrective Action:
The contact owns a 2024 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle was shaking and vibrating. The contact stated that the failure was present at various speeds. The vehicle was taken to the dealer several times regarding the failure, however the failure was not duplicated. The contact stated that the dealer replaced and balanced all four tires, however the failure reoccurred. The vehicle was not repaired. In addition, the dealer requested that the vehicle be inspected by the engineer, however, the request was denied by the manufacturer. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 150. The VIN was not available.
Additional Notes:
The contact owns a 2024 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle was shaking and vibrating. The contact stated that the failure was present at various speeds. The vehicle was taken to the dealer several times regarding the failure, however the failure was not duplicated. The contact stated that the dealer replaced and balanced all four tires, however the failure reoccurred. The vehicle was not repaired. In addition, the dealer requested that the vehicle be inspected by the engineer, however, the request was denied by the manufacturer. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 150. The VIN was not available.
Mfg Campaign: 11632146
Recall Date: Dec 23, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.
Corrective Action:
At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.
Additional Notes:
At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.
Mfg Campaign: 11630632
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.
Corrective Action:
At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.
Additional Notes:
At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.
Mfg Campaign: 11630632
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.
Corrective Action:
At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.
Additional Notes:
At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.
Mfg Campaign: 11630632
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact rented a 2024 Ford Expedition. The contact stated that while driving 60 MPH with the Adaptive Cruise Control activated, upon passing a speed limit sign the vehicle independently accelerated to 80 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. The rental agency was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 24,000.
Corrective Action:
The contact rented a 2024 Ford Expedition. The contact stated that while driving 60 MPH with the Adaptive Cruise Control activated, upon passing a speed limit sign the vehicle independently accelerated to 80 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. The rental agency was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 24,000.
Additional Notes:
The contact rented a 2024 Ford Expedition. The contact stated that while driving 60 MPH with the Adaptive Cruise Control activated, upon passing a speed limit sign the vehicle independently accelerated to 80 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. The rental agency was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 24,000.
Mfg Campaign: 11630110
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Malfunction: powered running board on the passenger side of vehicle while vehicle was in park with door open and engine running. It closed while my hisband was resting his right foot on it and then it opened and closed and his foot and lower ankle was getting crushed. I had to run around to passenger side and when I opened the right rear passenger door the running board released and opened up. The car will be going to the dealer for its first oil change etc. and I will talk to them about this incident.
Corrective Action:
Malfunction: powered running board on the passenger side of vehicle while vehicle was in park with door open and engine running. It closed while my hisband was resting his right foot on it and then it opened and closed and his foot and lower ankle was getting crushed. I had to run around to passenger side and when I opened the right rear passenger door the running board released and opened up. The car will be going to the dealer for its first oil change etc. and I will talk to them about this incident.
Additional Notes:
Malfunction: powered running board on the passenger side of vehicle while vehicle was in park with door open and engine running. It closed while my hisband was resting his right foot on it and then it opened and closed and his foot and lower ankle was getting crushed. I had to run around to passenger side and when I opened the right rear passenger door the running board released and opened up. The car will be going to the dealer for its first oil change etc. and I will talk to them about this incident.
Mfg Campaign: 11606243
Recall Date: Aug 3, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Applied brakes and instead of braking, vehicle accelerated on its own. Please note, when brake applied, felt resistance and simultaneously vehicle accelerated into lane of traffic. Rate of speed was very low, as I was coming to a stop in a parking lot. No warning lights on dash, dealership confirmed it was not the floor mats, there are no loose items in vehicle. My safety was put at risk as well as anyone walking/crossing the walk area and any vehicles that may have been in the lane of traffic. I immediately contacted dealership and was told to bring it in. The dealership has the vehicle currently, information provided to me by dealership. The vehicle was running self tests. Now the Tech has opened a Ford Hotline report, have not been able to duplicate issue and now awaiting response from Ford as to how proceed in diagnosing vehicle. Incident occurred July 25, 2024.
Corrective Action:
Applied brakes and instead of braking, vehicle accelerated on its own. Please note, when brake applied, felt resistance and simultaneously vehicle accelerated into lane of traffic. Rate of speed was very low, as I was coming to a stop in a parking lot. No warning lights on dash, dealership confirmed it was not the floor mats, there are no loose items in vehicle. My safety was put at risk as well as anyone walking/crossing the walk area and any vehicles that may have been in the lane of traffic. I immediately contacted dealership and was told to bring it in. The dealership has the vehicle currently, information provided to me by dealership. The vehicle was running self tests. Now the Tech has opened a Ford Hotline report, have not been able to duplicate issue and now awaiting response from Ford as to how proceed in diagnosing vehicle. Incident occurred July 25, 2024.
Additional Notes:
Applied brakes and instead of braking, vehicle accelerated on its own. Please note, when brake applied, felt resistance and simultaneously vehicle accelerated into lane of traffic. Rate of speed was very low, as I was coming to a stop in a parking lot. No warning lights on dash, dealership confirmed it was not the floor mats, there are no loose items in vehicle. My safety was put at risk as well as anyone walking/crossing the walk area and any vehicles that may have been in the lane of traffic. I immediately contacted dealership and was told to bring it in. The dealership has the vehicle currently, information provided to me by dealership. The vehicle was running self tests. Now the Tech has opened a Ford Hotline report, have not been able to duplicate issue and now awaiting response from Ford as to how proceed in diagnosing vehicle. Incident occurred July 25, 2024.
Mfg Campaign: 11604868
Recall Date: Jul 27, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Applied brakes and instead of braking, vehicle accelerated on its own. Please note, when brake applied, felt resistance and simultaneously vehicle accelerated into lane of traffic. Rate of speed was very low, as I was coming to a stop in a parking lot. No warning lights on dash, dealership confirmed it was not the floor mats, there are no loose items in vehicle. My safety was put at risk as well as anyone walking/crossing the walk area and any vehicles that may have been in the lane of traffic. I immediately contacted dealership and was told to bring it in. The dealership has the vehicle currently, information provided to me by dealership. The vehicle was running self tests. Now the Tech has opened a Ford Hotline report, have not been able to duplicate issue and now awaiting response from Ford as to how proceed in diagnosing vehicle. Incident occurred July 25, 2024.
Corrective Action:
Applied brakes and instead of braking, vehicle accelerated on its own. Please note, when brake applied, felt resistance and simultaneously vehicle accelerated into lane of traffic. Rate of speed was very low, as I was coming to a stop in a parking lot. No warning lights on dash, dealership confirmed it was not the floor mats, there are no loose items in vehicle. My safety was put at risk as well as anyone walking/crossing the walk area and any vehicles that may have been in the lane of traffic. I immediately contacted dealership and was told to bring it in. The dealership has the vehicle currently, information provided to me by dealership. The vehicle was running self tests. Now the Tech has opened a Ford Hotline report, have not been able to duplicate issue and now awaiting response from Ford as to how proceed in diagnosing vehicle. Incident occurred July 25, 2024.
Additional Notes:
Applied brakes and instead of braking, vehicle accelerated on its own. Please note, when brake applied, felt resistance and simultaneously vehicle accelerated into lane of traffic. Rate of speed was very low, as I was coming to a stop in a parking lot. No warning lights on dash, dealership confirmed it was not the floor mats, there are no loose items in vehicle. My safety was put at risk as well as anyone walking/crossing the walk area and any vehicles that may have been in the lane of traffic. I immediately contacted dealership and was told to bring it in. The dealership has the vehicle currently, information provided to me by dealership. The vehicle was running self tests. Now the Tech has opened a Ford Hotline report, have not been able to duplicate issue and now awaiting response from Ford as to how proceed in diagnosing vehicle. Incident occurred July 25, 2024.
Mfg Campaign: 11604868
Recall Date: Jul 27, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bottom of door has a razor-sharp edge that lacerates your leg. See picture.
Corrective Action:
Bottom of door has a razor-sharp edge that lacerates your leg. See picture.
Additional Notes:
Bottom of door has a razor-sharp edge that lacerates your leg. See picture.
Mfg Campaign: 11604405
Recall Date: Jul 25, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle vibrates substantially at 60-80 mph. Vibrates at lower speeds as well but not as bad. Dealer has had the car for over 40 days. All new expeditions and Lincoln navigators have it as I have driven over 15 now. Vibration is clearly noticeable. Many sales people comment say it’s tires. The dealer shop foreman all acknowledge it. They have balanced tires and driveshaft- charged me for all of it. We have a small business and drive across country a lot. This makes the vehicle useless for that purpose. This was noticed within one mile of the dealership the day of purchase.
Corrective Action:
The vehicle vibrates substantially at 60-80 mph. Vibrates at lower speeds as well but not as bad. Dealer has had the car for over 40 days. All new expeditions and Lincoln navigators have it as I have driven over 15 now. Vibration is clearly noticeable. Many sales people comment say it’s tires. The dealer shop foreman all acknowledge it. They have balanced tires and driveshaft- charged me for all of it. We have a small business and drive across country a lot. This makes the vehicle useless for that purpose. This was noticed within one mile of the dealership the day of purchase.
Additional Notes:
The vehicle vibrates substantially at 60-80 mph. Vibrates at lower speeds as well but not as bad. Dealer has had the car for over 40 days. All new expeditions and Lincoln navigators have it as I have driven over 15 now. Vibration is clearly noticeable. Many sales people comment say it’s tires. The dealer shop foreman all acknowledge it. They have balanced tires and driveshaft- charged me for all of it. We have a small business and drive across country a lot. This makes the vehicle useless for that purpose. This was noticed within one mile of the dealership the day of purchase.
Mfg Campaign: 11601767
Recall Date: Jul 13, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Two issues with a brand new vehicle that is in the service department and they are unable to diagnose the issue. The major concern is regarding the braking system. While in a parking lot driving slowly (5-10 mph) the brakes suddenly locked up and the vehicle came to a complete stop. A message appeared reading "Brake system failure, have brakes serviced". The message then went away and the vehicle was able to continue. The other issue is a front sensor keeps beeping as if there is something in that area. The brake issue is concerning, if we were on the interstate traveling at 70 mph this could be a major safety issue and puts us in danger. The car only has 300 miles on it.
Corrective Action:
Two issues with a brand new vehicle that is in the service department and they are unable to diagnose the issue. The major concern is regarding the braking system. While in a parking lot driving slowly (5-10 mph) the brakes suddenly locked up and the vehicle came to a complete stop. A message appeared reading "Brake system failure, have brakes serviced". The message then went away and the vehicle was able to continue. The other issue is a front sensor keeps beeping as if there is something in that area. The brake issue is concerning, if we were on the interstate traveling at 70 mph this could be a major safety issue and puts us in danger. The car only has 300 miles on it.
Additional Notes:
Two issues with a brand new vehicle that is in the service department and they are unable to diagnose the issue. The major concern is regarding the braking system. While in a parking lot driving slowly (5-10 mph) the brakes suddenly locked up and the vehicle came to a complete stop. A message appeared reading "Brake system failure, have brakes serviced". The message then went away and the vehicle was able to continue. The other issue is a front sensor keeps beeping as if there is something in that area. The brake issue is concerning, if we were on the interstate traveling at 70 mph this could be a major safety issue and puts us in danger. The car only has 300 miles on it.
Mfg Campaign: 11588059
Recall Date: May 10, 2024
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