Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CARBON MONOXIDE AND GASOLINE SMELL IN CABIN
Corrective Action:
CARBON MONOXIDE AND GASOLINE SMELL IN CABIN
Additional Notes:
CARBON MONOXIDE AND GASOLINE SMELL IN CABIN
Mfg Campaign: 11011664
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR WITHIN THE CABIN, ESPECIALLY WHEN THE AIR CONDITIONER WAS ACTIVATED OR WHILE ACCELERATING THE VEHICLE. THE CONTACT PLACED AN EXHAUST FLOW METER IN THE VEHICLE AND THE RATINGS FAILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR WITHIN THE CABIN, ESPECIALLY WHEN THE AIR CONDITIONER WAS ACTIVATED OR WHILE ACCELERATING THE VEHICLE. THE CONTACT PLACED AN EXHAUST FLOW METER IN THE VEHICLE AND THE RATINGS FAILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR WITHIN THE CABIN, ESPECIALLY WHEN THE AIR CONDITIONER WAS ACTIVATED OR WHILE ACCELERATING THE VEHICLE. THE CONTACT PLACED AN EXHAUST FLOW METER IN THE VEHICLE AND THE RATINGS FAILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Mfg Campaign: 11011688
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. FERMAN FORD (LOCATED AT 24825 US HWY 19 N, CLEARWATER, FL 33763, (727) 797-2277) STATED THAT THERE WAS NO POSSIBLE REMEDY FOR THE EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. FERMAN FORD (LOCATED AT 24825 US HWY 19 N, CLEARWATER, FL 33763, (727) 797-2277) STATED THAT THERE WAS NO POSSIBLE REMEDY FOR THE EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. FERMAN FORD (LOCATED AT 24825 US HWY 19 N, CLEARWATER, FL 33763, (727) 797-2277) STATED THAT THERE WAS NO POSSIBLE REMEDY FOR THE EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Mfg Campaign: 11011695
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST SMELL IN CABIN UPON HARD ACCELERATION OR HILL CLIMBING. PROBLEM OCCURS ANY TIME RPMS EXCEED 3000-3500 FOR MORE THAN A FEW SECONDS. WIDE OPEN THROTTLE IS NOT REQUIRED, JUST MODERATE ENGINE STRAIN IN NORMAL DRIVING CONDITIONS. EXHAUST SMELL SEEMS TO COME THROUGH A/C VENTS AND IS WORSE WITH SYSTEM ON RECIRCULATE, BUT IS DEFINITELY PRESENT WHEN SYSTEM IS SET TO FRESH AIR AS WELL. REAR A/C SYSTEM DOES NOT HAVE TO BE ON IN ORDER TO GET THE SMELL. EXHAUST SMELL IS BAD ENOUGH TO BURN YOUR THROAT IF NOT VENTED BY ROLLING DOWN WINDOWS QUICKLY. PERSONS IN BACK SEAT COMMONLY COMPLAIN OF HEADACHES WHEN RIDING IN THE VEHICLE. VEHICLE HAS BEEN TO THE DEALER A TOTAL OF 5 TIMES FOR REPAIRS. NONE HAVE CORRECTED THE ISSUE. TSBS 14-0130 HAS BEEN PERFORMED, MUFFLERS HAVE BEEN REPLACED, HVAC MODULE HAS BEEN UPDATED, BUT PROBLEM STILL PERSISTS AS BAD OR WORSE THAN EVER. VEHICLE WAS PURCHASED BRAND NEW. PROBLEM BEGAN AROUND 1,500 MILES. THERE HAVE BEEN NO AFTER-MARKET MODIFICATIONS TO THE VEHICLE.
Corrective Action:
EXHAUST SMELL IN CABIN UPON HARD ACCELERATION OR HILL CLIMBING. PROBLEM OCCURS ANY TIME RPMS EXCEED 3000-3500 FOR MORE THAN A FEW SECONDS. WIDE OPEN THROTTLE IS NOT REQUIRED, JUST MODERATE ENGINE STRAIN IN NORMAL DRIVING CONDITIONS. EXHAUST SMELL SEEMS TO COME THROUGH A/C VENTS AND IS WORSE WITH SYSTEM ON RECIRCULATE, BUT IS DEFINITELY PRESENT WHEN SYSTEM IS SET TO FRESH AIR AS WELL. REAR A/C SYSTEM DOES NOT HAVE TO BE ON IN ORDER TO GET THE SMELL. EXHAUST SMELL IS BAD ENOUGH TO BURN YOUR THROAT IF NOT VENTED BY ROLLING DOWN WINDOWS QUICKLY. PERSONS IN BACK SEAT COMMONLY COMPLAIN OF HEADACHES WHEN RIDING IN THE VEHICLE. VEHICLE HAS BEEN TO THE DEALER A TOTAL OF 5 TIMES FOR REPAIRS. NONE HAVE CORRECTED THE ISSUE. TSBS 14-0130 HAS BEEN PERFORMED, MUFFLERS HAVE BEEN REPLACED, HVAC MODULE HAS BEEN UPDATED, BUT PROBLEM STILL PERSISTS AS BAD OR WORSE THAN EVER. VEHICLE WAS PURCHASED BRAND NEW. PROBLEM BEGAN AROUND 1,500 MILES. THERE HAVE BEEN NO AFTER-MARKET MODIFICATIONS TO THE VEHICLE.
Additional Notes:
EXHAUST SMELL IN CABIN UPON HARD ACCELERATION OR HILL CLIMBING. PROBLEM OCCURS ANY TIME RPMS EXCEED 3000-3500 FOR MORE THAN A FEW SECONDS. WIDE OPEN THROTTLE IS NOT REQUIRED, JUST MODERATE ENGINE STRAIN IN NORMAL DRIVING CONDITIONS. EXHAUST SMELL SEEMS TO COME THROUGH A/C VENTS AND IS WORSE WITH SYSTEM ON RECIRCULATE, BUT IS DEFINITELY PRESENT WHEN SYSTEM IS SET TO FRESH AIR AS WELL. REAR A/C SYSTEM DOES NOT HAVE TO BE ON IN ORDER TO GET THE SMELL. EXHAUST SMELL IS BAD ENOUGH TO BURN YOUR THROAT IF NOT VENTED BY ROLLING DOWN WINDOWS QUICKLY. PERSONS IN BACK SEAT COMMONLY COMPLAIN OF HEADACHES WHEN RIDING IN THE VEHICLE. VEHICLE HAS BEEN TO THE DEALER A TOTAL OF 5 TIMES FOR REPAIRS. NONE HAVE CORRECTED THE ISSUE. TSBS 14-0130 HAS BEEN PERFORMED, MUFFLERS HAVE BEEN REPLACED, HVAC MODULE HAS BEEN UPDATED, BUT PROBLEM STILL PERSISTS AS BAD OR WORSE THAN EVER. VEHICLE WAS PURCHASED BRAND NEW. PROBLEM BEGAN AROUND 1,500 MILES. THERE HAVE BEEN NO AFTER-MARKET MODIFICATIONS TO THE VEHICLE.
Mfg Campaign: 11011757
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE AIR CONDITIONER WAS ACTIVATED, THE CONTACT FORCEFULLY DEPRESSED THE ACCELERATOR PEDAL AND NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOWER FORD, 124 S MIDDLE NECK RD, GREAT NECK, NY, 11021) IN APRIL/MAY 2017. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE AIR CONDITIONER WAS ACTIVATED, THE CONTACT FORCEFULLY DEPRESSED THE ACCELERATOR PEDAL AND NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOWER FORD, 124 S MIDDLE NECK RD, GREAT NECK, NY, 11021) IN APRIL/MAY 2017. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE AIR CONDITIONER WAS ACTIVATED, THE CONTACT FORCEFULLY DEPRESSED THE ACCELERATOR PEDAL AND NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOWER FORD, 124 S MIDDLE NECK RD, GREAT NECK, NY, 11021) IN APRIL/MAY 2017. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Mfg Campaign: 11011808
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE CONTACT SMELLED EXHAUST FUMES FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (MCLARTY DANIEL FORD IN BENTONVILLE, AR) WHERE THE FILTER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE CONTACT SMELLED EXHAUST FUMES FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (MCLARTY DANIEL FORD IN BENTONVILLE, AR) WHERE THE FILTER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE CONTACT SMELLED EXHAUST FUMES FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (MCLARTY DANIEL FORD IN BENTONVILLE, AR) WHERE THE FILTER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Mfg Campaign: 11011817
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ON 6/28/2016 THE VEHICLE WAS INVOLVED IN A LOSS OF CONTROL ACCIDENT DUE TO DRIVER BECOMING UNCONSCIOUS. THE DRIVER AND ALL PASSENGERS BECAME UNCONSCIOUS NEARLY SIMULTANEOUSLY. THE ORIGINAL ASSUMPTION WAS THAT THE DRIVER FELL ASLEEP, ALTHOUGH SHE DID NOT REMEMBER FEELING DROWSY PRIOR TO THE ACCIDENT. THE ACCIDENT RESULTED IN TOTAL LOSS OF THE VEHICLE AND NO INJURIES WERE SUSTAINED. THE ACCIDENT OCCURRED ON I-85, MP 18 NORTH OF MONTGOMERY, ALABAMA. SINCE SEEING THE REPORT TODAY ABOUT POSSIBLE CO LEAKAGE INTO THE PASSENGER CABIN ON THE FORD EXPLORER VEHICLES, I WOULD NOW SUSPECT THIS AS A POSSIBLE CONTRIBUTING FACTOR IN THIS ACCIDENT...UPDATED 08/07/17 *BF *CN
Corrective Action:
ON 6/28/2016 THE VEHICLE WAS INVOLVED IN A LOSS OF CONTROL ACCIDENT DUE TO DRIVER BECOMING UNCONSCIOUS. THE DRIVER AND ALL PASSENGERS BECAME UNCONSCIOUS NEARLY SIMULTANEOUSLY. THE ORIGINAL ASSUMPTION WAS THAT THE DRIVER FELL ASLEEP, ALTHOUGH SHE DID NOT REMEMBER FEELING DROWSY PRIOR TO THE ACCIDENT. THE ACCIDENT RESULTED IN TOTAL LOSS OF THE VEHICLE AND NO INJURIES WERE SUSTAINED. THE ACCIDENT OCCURRED ON I-85, MP 18 NORTH OF MONTGOMERY, ALABAMA. SINCE SEEING THE REPORT TODAY ABOUT POSSIBLE CO LEAKAGE INTO THE PASSENGER CABIN ON THE FORD EXPLORER VEHICLES, I WOULD NOW SUSPECT THIS AS A POSSIBLE CONTRIBUTING FACTOR IN THIS ACCIDENT...UPDATED 08/07/17 *BF *CN
Additional Notes:
ON 6/28/2016 THE VEHICLE WAS INVOLVED IN A LOSS OF CONTROL ACCIDENT DUE TO DRIVER BECOMING UNCONSCIOUS. THE DRIVER AND ALL PASSENGERS BECAME UNCONSCIOUS NEARLY SIMULTANEOUSLY. THE ORIGINAL ASSUMPTION WAS THAT THE DRIVER FELL ASLEEP, ALTHOUGH SHE DID NOT REMEMBER FEELING DROWSY PRIOR TO THE ACCIDENT. THE ACCIDENT RESULTED IN TOTAL LOSS OF THE VEHICLE AND NO INJURIES WERE SUSTAINED. THE ACCIDENT OCCURRED ON I-85, MP 18 NORTH OF MONTGOMERY, ALABAMA. SINCE SEEING THE REPORT TODAY ABOUT POSSIBLE CO LEAKAGE INTO THE PASSENGER CABIN ON THE FORD EXPLORER VEHICLES, I WOULD NOW SUSPECT THIS AS A POSSIBLE CONTRIBUTING FACTOR IN THIS ACCIDENT...UPDATED 08/07/17 *BF *CN
Mfg Campaign: 11011835
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ON 6/28/2016 THE VEHICLE WAS INVOLVED IN A LOSS OF CONTROL ACCIDENT DUE TO DRIVER BECOMING UNCONSCIOUS. THE DRIVER AND ALL PASSENGERS BECAME UNCONSCIOUS NEARLY SIMULTANEOUSLY. THE ORIGINAL ASSUMPTION WAS THAT THE DRIVER FELL ASLEEP, ALTHOUGH SHE DID NOT REMEMBER FEELING DROWSY PRIOR TO THE ACCIDENT. THE ACCIDENT RESULTED IN TOTAL LOSS OF THE VEHICLE AND NO INJURIES WERE SUSTAINED. THE ACCIDENT OCCURRED ON I-85, MP 18 NORTH OF MONTGOMERY, ALABAMA. SINCE SEEING THE REPORT TODAY ABOUT POSSIBLE CO LEAKAGE INTO THE PASSENGER CABIN ON THE FORD EXPLORER VEHICLES, I WOULD NOW SUSPECT THIS AS A POSSIBLE CONTRIBUTING FACTOR IN THIS ACCIDENT...UPDATED 08/07/17 *BF *CN
Corrective Action:
ON 6/28/2016 THE VEHICLE WAS INVOLVED IN A LOSS OF CONTROL ACCIDENT DUE TO DRIVER BECOMING UNCONSCIOUS. THE DRIVER AND ALL PASSENGERS BECAME UNCONSCIOUS NEARLY SIMULTANEOUSLY. THE ORIGINAL ASSUMPTION WAS THAT THE DRIVER FELL ASLEEP, ALTHOUGH SHE DID NOT REMEMBER FEELING DROWSY PRIOR TO THE ACCIDENT. THE ACCIDENT RESULTED IN TOTAL LOSS OF THE VEHICLE AND NO INJURIES WERE SUSTAINED. THE ACCIDENT OCCURRED ON I-85, MP 18 NORTH OF MONTGOMERY, ALABAMA. SINCE SEEING THE REPORT TODAY ABOUT POSSIBLE CO LEAKAGE INTO THE PASSENGER CABIN ON THE FORD EXPLORER VEHICLES, I WOULD NOW SUSPECT THIS AS A POSSIBLE CONTRIBUTING FACTOR IN THIS ACCIDENT...UPDATED 08/07/17 *BF *CN
Additional Notes:
ON 6/28/2016 THE VEHICLE WAS INVOLVED IN A LOSS OF CONTROL ACCIDENT DUE TO DRIVER BECOMING UNCONSCIOUS. THE DRIVER AND ALL PASSENGERS BECAME UNCONSCIOUS NEARLY SIMULTANEOUSLY. THE ORIGINAL ASSUMPTION WAS THAT THE DRIVER FELL ASLEEP, ALTHOUGH SHE DID NOT REMEMBER FEELING DROWSY PRIOR TO THE ACCIDENT. THE ACCIDENT RESULTED IN TOTAL LOSS OF THE VEHICLE AND NO INJURIES WERE SUSTAINED. THE ACCIDENT OCCURRED ON I-85, MP 18 NORTH OF MONTGOMERY, ALABAMA. SINCE SEEING THE REPORT TODAY ABOUT POSSIBLE CO LEAKAGE INTO THE PASSENGER CABIN ON THE FORD EXPLORER VEHICLES, I WOULD NOW SUSPECT THIS AS A POSSIBLE CONTRIBUTING FACTOR IN THIS ACCIDENT...UPDATED 08/07/17 *BF *CN
Mfg Campaign: 11011835
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I FELL ASLEEP FROM CARBON MONOXIDE POISONING AND I HIT THREE OTHER CARS CAUSING ME TO TOTAL MY VEHICLE. WEEKS BEFORE I HAD THE ACCIDENT I WAS EXPERIENCING DROWSINESS AND HEADACHES. I HAD THIS VEHICLE LESS THAN TWO MONTHS.
Corrective Action:
I FELL ASLEEP FROM CARBON MONOXIDE POISONING AND I HIT THREE OTHER CARS CAUSING ME TO TOTAL MY VEHICLE. WEEKS BEFORE I HAD THE ACCIDENT I WAS EXPERIENCING DROWSINESS AND HEADACHES. I HAD THIS VEHICLE LESS THAN TWO MONTHS.
Additional Notes:
I FELL ASLEEP FROM CARBON MONOXIDE POISONING AND I HIT THREE OTHER CARS CAUSING ME TO TOTAL MY VEHICLE. WEEKS BEFORE I HAD THE ACCIDENT I WAS EXPERIENCING DROWSINESS AND HEADACHES. I HAD THIS VEHICLE LESS THAN TWO MONTHS.
Mfg Campaign: 11011850
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CARBON MONOXIDE INSIDE CAR, CAUSING SLEEPINESS OF SLEEP!
Corrective Action:
CARBON MONOXIDE INSIDE CAR, CAUSING SLEEPINESS OF SLEEP!
Additional Notes:
CARBON MONOXIDE INSIDE CAR, CAUSING SLEEPINESS OF SLEEP!
Mfg Campaign: 11011871
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BELIEVE C0 IS LEAKING INTO MY CAR AND WHILE DRIVING I HAVE BECOME DIZZY AND GET HEADACHES ON A REGULAR BASIS. I ALSO BECOME QUITE TIRED. I DRIVE FOR A LIVING AND DID NOT UNDERSTAND WHAT WAS HAPPENING. THIS USUALLY HAPPENS WHILE DRIVING ON THE HIGHWAY WITH MY WINDOWS CLOSED. I NEVER DRIVE WITH MY WINDOWS OPEN BUT NEED TO OPEN THEM TO GET RID OF THE DIZZY AND TIRED FEELING.
Corrective Action:
I BELIEVE C0 IS LEAKING INTO MY CAR AND WHILE DRIVING I HAVE BECOME DIZZY AND GET HEADACHES ON A REGULAR BASIS. I ALSO BECOME QUITE TIRED. I DRIVE FOR A LIVING AND DID NOT UNDERSTAND WHAT WAS HAPPENING. THIS USUALLY HAPPENS WHILE DRIVING ON THE HIGHWAY WITH MY WINDOWS CLOSED. I NEVER DRIVE WITH MY WINDOWS OPEN BUT NEED TO OPEN THEM TO GET RID OF THE DIZZY AND TIRED FEELING.
Additional Notes:
I BELIEVE C0 IS LEAKING INTO MY CAR AND WHILE DRIVING I HAVE BECOME DIZZY AND GET HEADACHES ON A REGULAR BASIS. I ALSO BECOME QUITE TIRED. I DRIVE FOR A LIVING AND DID NOT UNDERSTAND WHAT WAS HAPPENING. THIS USUALLY HAPPENS WHILE DRIVING ON THE HIGHWAY WITH MY WINDOWS CLOSED. I NEVER DRIVE WITH MY WINDOWS OPEN BUT NEED TO OPEN THEM TO GET RID OF THE DIZZY AND TIRED FEELING.
Mfg Campaign: 11011538
Recall Date: Jul 30, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST GAS SMELL IN CABIN WHEN ACCELERATING
Corrective Action:
EXHAUST GAS SMELL IN CABIN WHEN ACCELERATING
Additional Notes:
EXHAUST GAS SMELL IN CABIN WHEN ACCELERATING
Mfg Campaign: 11011415
Recall Date: Jul 29, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE ACCELERATING A WEIRD SMELL FILLS THE CABIN OF MY EXPLORER. OTHER PEOPLE SMELL IT AS WELL NOT JUST ME. SOMETIMES AFTER DRIVING FOR MORE THAN 30 MINUTES I GET A HEADACHE OR I AM DIZZY.
Corrective Action:
WHILE ACCELERATING A WEIRD SMELL FILLS THE CABIN OF MY EXPLORER. OTHER PEOPLE SMELL IT AS WELL NOT JUST ME. SOMETIMES AFTER DRIVING FOR MORE THAN 30 MINUTES I GET A HEADACHE OR I AM DIZZY.
Additional Notes:
WHILE ACCELERATING A WEIRD SMELL FILLS THE CABIN OF MY EXPLORER. OTHER PEOPLE SMELL IT AS WELL NOT JUST ME. SOMETIMES AFTER DRIVING FOR MORE THAN 30 MINUTES I GET A HEADACHE OR I AM DIZZY.
Mfg Campaign: 11011420
Recall Date: Jul 29, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE EMITS ODOR LIKE SULPHUR OR ROTTEN EGGS, POSSIBLY CARBON MONOXIDE, WHEN ACCELERATING RAPIDLY OR UNEXPECTDLY. IT ALWAYS HAPPENS WHEN ACCELERATING, PRESSING GAS TO MERGE ONTO HIGHWAYS OR TO PASS CARS ON HIGHWAYS. I TOOK MY EXPLORER TO DEALERSHIP PURCHASED FROM SEVERAL MONTHS AFTER PURCHASING, BUT WAS TOLD NOTHING WAS WRONG. NETWEEN FEB AND MAY 2016 IS WHEN I MADE APPOINTMENT AT DEALER FOR THEM TO TAKE A LOOK. THE PROBLEM STILL EXISTS TO THIS DAY. I ROLL THE WINDOW DOWN TO LET THE SMELL OUT WHEN IT HAPPENS.
Corrective Action:
VEHICLE EMITS ODOR LIKE SULPHUR OR ROTTEN EGGS, POSSIBLY CARBON MONOXIDE, WHEN ACCELERATING RAPIDLY OR UNEXPECTDLY. IT ALWAYS HAPPENS WHEN ACCELERATING, PRESSING GAS TO MERGE ONTO HIGHWAYS OR TO PASS CARS ON HIGHWAYS. I TOOK MY EXPLORER TO DEALERSHIP PURCHASED FROM SEVERAL MONTHS AFTER PURCHASING, BUT WAS TOLD NOTHING WAS WRONG. NETWEEN FEB AND MAY 2016 IS WHEN I MADE APPOINTMENT AT DEALER FOR THEM TO TAKE A LOOK. THE PROBLEM STILL EXISTS TO THIS DAY. I ROLL THE WINDOW DOWN TO LET THE SMELL OUT WHEN IT HAPPENS.
Additional Notes:
VEHICLE EMITS ODOR LIKE SULPHUR OR ROTTEN EGGS, POSSIBLY CARBON MONOXIDE, WHEN ACCELERATING RAPIDLY OR UNEXPECTDLY. IT ALWAYS HAPPENS WHEN ACCELERATING, PRESSING GAS TO MERGE ONTO HIGHWAYS OR TO PASS CARS ON HIGHWAYS. I TOOK MY EXPLORER TO DEALERSHIP PURCHASED FROM SEVERAL MONTHS AFTER PURCHASING, BUT WAS TOLD NOTHING WAS WRONG. NETWEEN FEB AND MAY 2016 IS WHEN I MADE APPOINTMENT AT DEALER FOR THEM TO TAKE A LOOK. THE PROBLEM STILL EXISTS TO THIS DAY. I ROLL THE WINDOW DOWN TO LET THE SMELL OUT WHEN IT HAPPENS.
Mfg Campaign: 11011464
Recall Date: Jul 29, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST FUMES ENTER THE INTERIOR OF THE VEHICLE UPON ACCELERATION. THE DEALER STATES THAT THERE IS NO PART TO RECTIFY THIS PROBLEM. I AM SUFFERING WITH CHRONIC HEADACHES. PLEASE HELP!! MY NEXT STEP IS TO INSTALL A CARBON MONOXIDE DETECTOR IN MY VEHICLE.
Corrective Action:
EXHAUST FUMES ENTER THE INTERIOR OF THE VEHICLE UPON ACCELERATION. THE DEALER STATES THAT THERE IS NO PART TO RECTIFY THIS PROBLEM. I AM SUFFERING WITH CHRONIC HEADACHES. PLEASE HELP!! MY NEXT STEP IS TO INSTALL A CARBON MONOXIDE DETECTOR IN MY VEHICLE.
Additional Notes:
EXHAUST FUMES ENTER THE INTERIOR OF THE VEHICLE UPON ACCELERATION. THE DEALER STATES THAT THERE IS NO PART TO RECTIFY THIS PROBLEM. I AM SUFFERING WITH CHRONIC HEADACHES. PLEASE HELP!! MY NEXT STEP IS TO INSTALL A CARBON MONOXIDE DETECTOR IN MY VEHICLE.
Mfg Campaign: 11011478
Recall Date: Jul 29, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
POSSIBLE CARBON MONOXIDE INFILTRATION. I WAS SITTING IN THE CAR WITH THE ENGINE RUNNING WAITING FOR MY WIFE WHILE SHE WAS SHOPPING. I SUDDENLY GOT A HEADACHE AND BECAME DIZZY. WENT HOME AND HEADACHE AND DIZZINESS WENT AWAY AFTER ABOUT 2 HOURS.
Corrective Action:
POSSIBLE CARBON MONOXIDE INFILTRATION. I WAS SITTING IN THE CAR WITH THE ENGINE RUNNING WAITING FOR MY WIFE WHILE SHE WAS SHOPPING. I SUDDENLY GOT A HEADACHE AND BECAME DIZZY. WENT HOME AND HEADACHE AND DIZZINESS WENT AWAY AFTER ABOUT 2 HOURS.
Additional Notes:
POSSIBLE CARBON MONOXIDE INFILTRATION. I WAS SITTING IN THE CAR WITH THE ENGINE RUNNING WAITING FOR MY WIFE WHILE SHE WAS SHOPPING. I SUDDENLY GOT A HEADACHE AND BECAME DIZZY. WENT HOME AND HEADACHE AND DIZZINESS WENT AWAY AFTER ABOUT 2 HOURS.
Mfg Campaign: 11011194
Recall Date: Jul 28, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WE EXPERIENCE A HORRIBLE SMELL OF EXHAUST FUMES WHENEVER WE FIRST TURN OUR VEHICLE ON. IT IS EXTREMELY NOTICEABLE AND CAN CLEARLY BE TRACED BACK TO THE EXHAUST SYSTEM AS THERE IS NO ODOR WHEN THE VEHICLE IS TURNED OFF. THIS IS DANGEROUS AS LARGE AMOUNTS OF CO OR CO2 CAN BE DEADLY ESPECIALLY IN ENCLOSED AREA. THE ODOR REMAINS EVEN WHILE DRIVING AND ACCELERATING.
Corrective Action:
WE EXPERIENCE A HORRIBLE SMELL OF EXHAUST FUMES WHENEVER WE FIRST TURN OUR VEHICLE ON. IT IS EXTREMELY NOTICEABLE AND CAN CLEARLY BE TRACED BACK TO THE EXHAUST SYSTEM AS THERE IS NO ODOR WHEN THE VEHICLE IS TURNED OFF. THIS IS DANGEROUS AS LARGE AMOUNTS OF CO OR CO2 CAN BE DEADLY ESPECIALLY IN ENCLOSED AREA. THE ODOR REMAINS EVEN WHILE DRIVING AND ACCELERATING.
Additional Notes:
WE EXPERIENCE A HORRIBLE SMELL OF EXHAUST FUMES WHENEVER WE FIRST TURN OUR VEHICLE ON. IT IS EXTREMELY NOTICEABLE AND CAN CLEARLY BE TRACED BACK TO THE EXHAUST SYSTEM AS THERE IS NO ODOR WHEN THE VEHICLE IS TURNED OFF. THIS IS DANGEROUS AS LARGE AMOUNTS OF CO OR CO2 CAN BE DEADLY ESPECIALLY IN ENCLOSED AREA. THE ODOR REMAINS EVEN WHILE DRIVING AND ACCELERATING.
Mfg Campaign: 11011209
Recall Date: Jul 28, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
YES I AM HAVING HUGE COUGHING FITS AND LIGHTHEADEDNESS AND EXHAUST FUME SMELL ENTERING MY CABIN ON NEW 2016 FORD EXPLORER I PURCHASED. I AM EXPERINCING HEADACHES AS WELL AFTER DRIVING LONG TRIPS. BOTH ON STREET NORMAL AND HIGHWAY TRAVEL
Corrective Action:
YES I AM HAVING HUGE COUGHING FITS AND LIGHTHEADEDNESS AND EXHAUST FUME SMELL ENTERING MY CABIN ON NEW 2016 FORD EXPLORER I PURCHASED. I AM EXPERINCING HEADACHES AS WELL AFTER DRIVING LONG TRIPS. BOTH ON STREET NORMAL AND HIGHWAY TRAVEL
Additional Notes:
YES I AM HAVING HUGE COUGHING FITS AND LIGHTHEADEDNESS AND EXHAUST FUME SMELL ENTERING MY CABIN ON NEW 2016 FORD EXPLORER I PURCHASED. I AM EXPERINCING HEADACHES AS WELL AFTER DRIVING LONG TRIPS. BOTH ON STREET NORMAL AND HIGHWAY TRAVEL
Mfg Campaign: 11011215
Recall Date: Jul 28, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FUMES AND ODOR IN CABIN FOLLOWING ACCELERATION; SICKENING SMELL; MUST ROLL DOWN WINDOWS
Corrective Action:
FUMES AND ODOR IN CABIN FOLLOWING ACCELERATION; SICKENING SMELL; MUST ROLL DOWN WINDOWS
Additional Notes:
FUMES AND ODOR IN CABIN FOLLOWING ACCELERATION; SICKENING SMELL; MUST ROLL DOWN WINDOWS
Mfg Campaign: 11011247
Recall Date: Jul 28, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE ARE EXPERIENCING AN ONGOING SMELL OF EXHAUST IN THE CABIN OF OUR 2016 FORD EXPLORER. THE SMELL IS NOTICEABLE IN DIFFERENT CONDITIONS, BUT TWO CONDITIONS SEEM TO ALWAYS BE IN PLACE - WHEN ACCELERATING AND WHEN THE RECIRCULATE OPTION IS ON.
Corrective Action:
WE ARE EXPERIENCING AN ONGOING SMELL OF EXHAUST IN THE CABIN OF OUR 2016 FORD EXPLORER. THE SMELL IS NOTICEABLE IN DIFFERENT CONDITIONS, BUT TWO CONDITIONS SEEM TO ALWAYS BE IN PLACE - WHEN ACCELERATING AND WHEN THE RECIRCULATE OPTION IS ON.
Additional Notes:
WE ARE EXPERIENCING AN ONGOING SMELL OF EXHAUST IN THE CABIN OF OUR 2016 FORD EXPLORER. THE SMELL IS NOTICEABLE IN DIFFERENT CONDITIONS, BUT TWO CONDITIONS SEEM TO ALWAYS BE IN PLACE - WHEN ACCELERATING AND WHEN THE RECIRCULATE OPTION IS ON.
Mfg Campaign: 11011263
Recall Date: Jul 28, 2017
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Valencia, CA • 36 yrs
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