Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
POWER STEERING LOCKED UP , WELL ITS ELECTRIC STEERING .AND THE WARRING LIGHTS CAME ON TERRAIN ASSIST AND HILL ASSIST DISABLED, SERVICE ADVANCE TRAC ,STEERING LOSS , I WAS TRAVELING ON THE FREEWAY DOING ABOUT 70 MILES AN HOUR WHEN THIS HAPPED I ALMOST LOSS CONTROL OF THE VEHICLE . THERE ARE SO MANY COMPLAINTS ABOUT THIS PROBLEM WITH THE FORD EXPLORE STEERING ISSUSE .
Corrective Action:
POWER STEERING LOCKED UP , WELL ITS ELECTRIC STEERING .AND THE WARRING LIGHTS CAME ON TERRAIN ASSIST AND HILL ASSIST DISABLED, SERVICE ADVANCE TRAC ,STEERING LOSS , I WAS TRAVELING ON THE FREEWAY DOING ABOUT 70 MILES AN HOUR WHEN THIS HAPPED I ALMOST LOSS CONTROL OF THE VEHICLE . THERE ARE SO MANY COMPLAINTS ABOUT THIS PROBLEM WITH THE FORD EXPLORE STEERING ISSUSE .
Additional Notes:
POWER STEERING LOCKED UP , WELL ITS ELECTRIC STEERING .AND THE WARRING LIGHTS CAME ON TERRAIN ASSIST AND HILL ASSIST DISABLED, SERVICE ADVANCE TRAC ,STEERING LOSS , I WAS TRAVELING ON THE FREEWAY DOING ABOUT 70 MILES AN HOUR WHEN THIS HAPPED I ALMOST LOSS CONTROL OF THE VEHICLE . THERE ARE SO MANY COMPLAINTS ABOUT THIS PROBLEM WITH THE FORD EXPLORE STEERING ISSUSE .
Mfg Campaign: 11373167
Recall Date: Nov 5, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE MOVING THE STEERING WHEEL THERE IS A WEIRD CLUNK/POP NOISE AND FEELS A BIT LOOSE. SO THIS IS CONCERNING 66,000 MILES ON MY VEHICLE. ALSO THE FRONT SUSPENSION IS VERY ROUGH AND I HAVE TAKEN VERY GOOD CARE. DEALERSHIP WAS NOT SURE WHAT IT WAS BUT STATED IT WAS SAFE
Corrective Action:
WHILE MOVING THE STEERING WHEEL THERE IS A WEIRD CLUNK/POP NOISE AND FEELS A BIT LOOSE. SO THIS IS CONCERNING 66,000 MILES ON MY VEHICLE. ALSO THE FRONT SUSPENSION IS VERY ROUGH AND I HAVE TAKEN VERY GOOD CARE. DEALERSHIP WAS NOT SURE WHAT IT WAS BUT STATED IT WAS SAFE
Additional Notes:
WHILE MOVING THE STEERING WHEEL THERE IS A WEIRD CLUNK/POP NOISE AND FEELS A BIT LOOSE. SO THIS IS CONCERNING 66,000 MILES ON MY VEHICLE. ALSO THE FRONT SUSPENSION IS VERY ROUGH AND I HAVE TAKEN VERY GOOD CARE. DEALERSHIP WAS NOT SURE WHAT IT WAS BUT STATED IT WAS SAFE
Mfg Campaign: 11373195
Recall Date: Nov 5, 2020
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
WHILE MOVING THE STEERING WHEEL THERE IS A WEIRD CLUNK/POP NOISE AND FEELS A BIT LOOSE. SO THIS IS CONCERNING 66,000 MILES ON MY VEHICLE. ALSO THE FRONT SUSPENSION IS VERY ROUGH AND I HAVE TAKEN VERY GOOD CARE. DEALERSHIP WAS NOT SURE WHAT IT WAS BUT STATED IT WAS SAFE
Corrective Action:
WHILE MOVING THE STEERING WHEEL THERE IS A WEIRD CLUNK/POP NOISE AND FEELS A BIT LOOSE. SO THIS IS CONCERNING 66,000 MILES ON MY VEHICLE. ALSO THE FRONT SUSPENSION IS VERY ROUGH AND I HAVE TAKEN VERY GOOD CARE. DEALERSHIP WAS NOT SURE WHAT IT WAS BUT STATED IT WAS SAFE
Additional Notes:
WHILE MOVING THE STEERING WHEEL THERE IS A WEIRD CLUNK/POP NOISE AND FEELS A BIT LOOSE. SO THIS IS CONCERNING 66,000 MILES ON MY VEHICLE. ALSO THE FRONT SUSPENSION IS VERY ROUGH AND I HAVE TAKEN VERY GOOD CARE. DEALERSHIP WAS NOT SURE WHAT IT WAS BUT STATED IT WAS SAFE
Mfg Campaign: 11373195
Recall Date: Nov 5, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING 52MPH, CRUISE CONTROL SET, CLEAR WEATHER, RURAL ROAD, TRAVELING STRAIGHT - NO INCLINE OR DOWNHILL...THE VEHICLE SUDDENLY DOWNSHIFTED TO 2ND OR 1ST GEAR - THUS DECELERATING RAPIDLY. AFTER A MOMENT, IT WENT BACK TO BEING ABLE TO ACCELERATE AND MAINTAIN NORMALLY. 2016 EXPLORER SPORT WITH 44K MILES...I'VE HAD IT FOR ABOUT A MONTH.
Corrective Action:
WHILE DRIVING 52MPH, CRUISE CONTROL SET, CLEAR WEATHER, RURAL ROAD, TRAVELING STRAIGHT - NO INCLINE OR DOWNHILL...THE VEHICLE SUDDENLY DOWNSHIFTED TO 2ND OR 1ST GEAR - THUS DECELERATING RAPIDLY. AFTER A MOMENT, IT WENT BACK TO BEING ABLE TO ACCELERATE AND MAINTAIN NORMALLY. 2016 EXPLORER SPORT WITH 44K MILES...I'VE HAD IT FOR ABOUT A MONTH.
Additional Notes:
WHILE DRIVING 52MPH, CRUISE CONTROL SET, CLEAR WEATHER, RURAL ROAD, TRAVELING STRAIGHT - NO INCLINE OR DOWNHILL...THE VEHICLE SUDDENLY DOWNSHIFTED TO 2ND OR 1ST GEAR - THUS DECELERATING RAPIDLY. AFTER A MOMENT, IT WENT BACK TO BEING ABLE TO ACCELERATE AND MAINTAIN NORMALLY. 2016 EXPLORER SPORT WITH 44K MILES...I'VE HAD IT FOR ABOUT A MONTH.
Mfg Campaign: 11366883
Recall Date: Oct 28, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311, (920) 469-3000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED COST ME $3,000 TO FIX BY CONSUMER'S MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311, (920) 469-3000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED COST ME $3,000 TO FIX BY CONSUMER'S MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311, (920) 469-3000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED COST ME $3,000 TO FIX BY CONSUMER'S MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT*JB
Mfg Campaign: 11366712
Recall Date: Oct 27, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311, (920) 469-3000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED COST ME $3,000 TO FIX BY CONSUMER'S MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311, (920) 469-3000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED COST ME $3,000 TO FIX BY CONSUMER'S MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED INSIDE HIS GARAGE WHEN HE STARTED TO SMELL A HEAVY EXHAUST ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311, (920) 469-3000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED COST ME $3,000 TO FIX BY CONSUMER'S MECHANIC. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.*DT*JB
Mfg Campaign: 11366712
Recall Date: Oct 27, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE I WAS DRIVING I STARTED TO GET A STRONG SMELL OF ROTTEN EGGS/SULFUR THAT FILLED THE CABIN. IT GOT SO STRONG THAT I HAD TO ROLL DOWN THE WINDOWS TO AIR IT OUT AND IT STARTED TO GIVE ME A HEADACHE. IT HAPPENED AGAIN WHILE DRIVING BACK TO MY HOME THAT SAME DAY. THE SMELL GOT SO STRONG IT STARTED TO MAKE ME DIZZY, NAUSEOUS AND GAVE ME A HEADACHE.
Corrective Action:
WHILE I WAS DRIVING I STARTED TO GET A STRONG SMELL OF ROTTEN EGGS/SULFUR THAT FILLED THE CABIN. IT GOT SO STRONG THAT I HAD TO ROLL DOWN THE WINDOWS TO AIR IT OUT AND IT STARTED TO GIVE ME A HEADACHE. IT HAPPENED AGAIN WHILE DRIVING BACK TO MY HOME THAT SAME DAY. THE SMELL GOT SO STRONG IT STARTED TO MAKE ME DIZZY, NAUSEOUS AND GAVE ME A HEADACHE.
Additional Notes:
WHILE I WAS DRIVING I STARTED TO GET A STRONG SMELL OF ROTTEN EGGS/SULFUR THAT FILLED THE CABIN. IT GOT SO STRONG THAT I HAD TO ROLL DOWN THE WINDOWS TO AIR IT OUT AND IT STARTED TO GIVE ME A HEADACHE. IT HAPPENED AGAIN WHILE DRIVING BACK TO MY HOME THAT SAME DAY. THE SMELL GOT SO STRONG IT STARTED TO MAKE ME DIZZY, NAUSEOUS AND GAVE ME A HEADACHE.
Mfg Campaign: 11365986
Recall Date: Oct 23, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG WARNING LIGHT ILLUMINATED ON VEHICLE. CHECKED ALL WIRES UNDER THE SEAT AND NONE ARE LOOSE OR DAMAGED. SEARCHED TOPIC ONLINE AND APPEARS TO BE A KNOWN ISSUE. FORD ISSUED A SERVICE BULLETIN FOR THE REPAIRS BUT WILL NOT COVER UNDER WARRANTY OR ISSUE RECALL. THIS IS A SAFETY ISSUE AS THE AIRBAGS WILL NOT DEPLOY WHEN THIS LIGHT IS ILLUMINATED.
Corrective Action:
AIRBAG WARNING LIGHT ILLUMINATED ON VEHICLE. CHECKED ALL WIRES UNDER THE SEAT AND NONE ARE LOOSE OR DAMAGED. SEARCHED TOPIC ONLINE AND APPEARS TO BE A KNOWN ISSUE. FORD ISSUED A SERVICE BULLETIN FOR THE REPAIRS BUT WILL NOT COVER UNDER WARRANTY OR ISSUE RECALL. THIS IS A SAFETY ISSUE AS THE AIRBAGS WILL NOT DEPLOY WHEN THIS LIGHT IS ILLUMINATED.
Additional Notes:
AIRBAG WARNING LIGHT ILLUMINATED ON VEHICLE. CHECKED ALL WIRES UNDER THE SEAT AND NONE ARE LOOSE OR DAMAGED. SEARCHED TOPIC ONLINE AND APPEARS TO BE A KNOWN ISSUE. FORD ISSUED A SERVICE BULLETIN FOR THE REPAIRS BUT WILL NOT COVER UNDER WARRANTY OR ISSUE RECALL. THIS IS A SAFETY ISSUE AS THE AIRBAGS WILL NOT DEPLOY WHEN THIS LIGHT IS ILLUMINATED.
Mfg Campaign: 11365710
Recall Date: Oct 22, 2020
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
AIRBAG WARNING LIGHT ILLUMINATED ON VEHICLE. CHECKED ALL WIRES UNDER THE SEAT AND NONE ARE LOOSE OR DAMAGED. SEARCHED TOPIC ONLINE AND APPEARS TO BE A KNOWN ISSUE. FORD ISSUED A SERVICE BULLETIN FOR THE REPAIRS BUT WILL NOT COVER UNDER WARRANTY OR ISSUE RECALL. THIS IS A SAFETY ISSUE AS THE AIRBAGS WILL NOT DEPLOY WHEN THIS LIGHT IS ILLUMINATED.
Corrective Action:
AIRBAG WARNING LIGHT ILLUMINATED ON VEHICLE. CHECKED ALL WIRES UNDER THE SEAT AND NONE ARE LOOSE OR DAMAGED. SEARCHED TOPIC ONLINE AND APPEARS TO BE A KNOWN ISSUE. FORD ISSUED A SERVICE BULLETIN FOR THE REPAIRS BUT WILL NOT COVER UNDER WARRANTY OR ISSUE RECALL. THIS IS A SAFETY ISSUE AS THE AIRBAGS WILL NOT DEPLOY WHEN THIS LIGHT IS ILLUMINATED.
Additional Notes:
AIRBAG WARNING LIGHT ILLUMINATED ON VEHICLE. CHECKED ALL WIRES UNDER THE SEAT AND NONE ARE LOOSE OR DAMAGED. SEARCHED TOPIC ONLINE AND APPEARS TO BE A KNOWN ISSUE. FORD ISSUED A SERVICE BULLETIN FOR THE REPAIRS BUT WILL NOT COVER UNDER WARRANTY OR ISSUE RECALL. THIS IS A SAFETY ISSUE AS THE AIRBAGS WILL NOT DEPLOY WHEN THIS LIGHT IS ILLUMINATED.
Mfg Campaign: 11365710
Recall Date: Oct 22, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE STEERING WHEEL LOCKED WHILE WE WERE DRIVING IN THE CAR. WE TURNED LEFT INTO THE GROCERY STORE AND THEN BACK RIGHT TO ENTER A PARKING SPOT AND THE STEERING LOCKED AND WE ALMOST RAN INTO A PARKED CAR. LUCKILY WE SLAMMED ON THE BRAKES IN TIME TO AVOID AN ACCIDENT. WE HAD TO CRANK THE STEERING WHEEL ALL THE WAY TO THE RIGHT TO ALLOW IT TO "RELEASE" AND GIVE US SOME STEERING BACK...BUT AFTER THAT THE STEERING NOW CLICKS WHILE YOU TURN LEFT OR RIGHT BADLY. WE TOOK IT INTO OUR DEALER...THEY SAID IT IS THE STEERING GEAR MOTOR. THE CAR WAS IN THE SAME DEALERSHIP 1 WEEK PRIOR TO THIS GETTING AN OIL CHANGE AND NO SIGNS OF MALFUNCTION OR WEAR/TEAR...WITHOUT WARNING THE STEERING LOCKED UP ON US...VERY FRIGHTENING...OUR CAR IS 4 YEARS OLD AND ONLY HAS 16,000 MILES ON IT. AND THEY CANNOT EXPLAIN EXACTLY WHY IT HAPPENED. SO I AM UNSURE OF IF/WHEN IT HAPPENS AGAIN.
Corrective Action:
THE STEERING WHEEL LOCKED WHILE WE WERE DRIVING IN THE CAR. WE TURNED LEFT INTO THE GROCERY STORE AND THEN BACK RIGHT TO ENTER A PARKING SPOT AND THE STEERING LOCKED AND WE ALMOST RAN INTO A PARKED CAR. LUCKILY WE SLAMMED ON THE BRAKES IN TIME TO AVOID AN ACCIDENT. WE HAD TO CRANK THE STEERING WHEEL ALL THE WAY TO THE RIGHT TO ALLOW IT TO "RELEASE" AND GIVE US SOME STEERING BACK...BUT AFTER THAT THE STEERING NOW CLICKS WHILE YOU TURN LEFT OR RIGHT BADLY. WE TOOK IT INTO OUR DEALER...THEY SAID IT IS THE STEERING GEAR MOTOR. THE CAR WAS IN THE SAME DEALERSHIP 1 WEEK PRIOR TO THIS GETTING AN OIL CHANGE AND NO SIGNS OF MALFUNCTION OR WEAR/TEAR...WITHOUT WARNING THE STEERING LOCKED UP ON US...VERY FRIGHTENING...OUR CAR IS 4 YEARS OLD AND ONLY HAS 16,000 MILES ON IT. AND THEY CANNOT EXPLAIN EXACTLY WHY IT HAPPENED. SO I AM UNSURE OF IF/WHEN IT HAPPENS AGAIN.
Additional Notes:
THE STEERING WHEEL LOCKED WHILE WE WERE DRIVING IN THE CAR. WE TURNED LEFT INTO THE GROCERY STORE AND THEN BACK RIGHT TO ENTER A PARKING SPOT AND THE STEERING LOCKED AND WE ALMOST RAN INTO A PARKED CAR. LUCKILY WE SLAMMED ON THE BRAKES IN TIME TO AVOID AN ACCIDENT. WE HAD TO CRANK THE STEERING WHEEL ALL THE WAY TO THE RIGHT TO ALLOW IT TO "RELEASE" AND GIVE US SOME STEERING BACK...BUT AFTER THAT THE STEERING NOW CLICKS WHILE YOU TURN LEFT OR RIGHT BADLY. WE TOOK IT INTO OUR DEALER...THEY SAID IT IS THE STEERING GEAR MOTOR. THE CAR WAS IN THE SAME DEALERSHIP 1 WEEK PRIOR TO THIS GETTING AN OIL CHANGE AND NO SIGNS OF MALFUNCTION OR WEAR/TEAR...WITHOUT WARNING THE STEERING LOCKED UP ON US...VERY FRIGHTENING...OUR CAR IS 4 YEARS OLD AND ONLY HAS 16,000 MILES ON IT. AND THEY CANNOT EXPLAIN EXACTLY WHY IT HAPPENED. SO I AM UNSURE OF IF/WHEN IT HAPPENS AGAIN.
Mfg Campaign: 11365552
Recall Date: Oct 21, 2020
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE SECOND-ROW MIDDLE SEAT FAILED TO UNLATCH AS DESIGNED. THE CONTACT STATED THAT HIS CHILD WAS CONFINED IN THE SEAT WHILE STRAPPED INTO THE SEAT BELT. THE CONTACT TOOK THE VEHICLE TO VAN DRUNEN FORD (3233 183RD ST, HOMEWOOD, IL 60430) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE SECOND-ROW MIDDLE SEAT FAILED TO UNLATCH AS DESIGNED. THE CONTACT STATED THAT HIS CHILD WAS CONFINED IN THE SEAT WHILE STRAPPED INTO THE SEAT BELT. THE CONTACT TOOK THE VEHICLE TO VAN DRUNEN FORD (3233 183RD ST, HOMEWOOD, IL 60430) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE SECOND-ROW MIDDLE SEAT FAILED TO UNLATCH AS DESIGNED. THE CONTACT STATED THAT HIS CHILD WAS CONFINED IN THE SEAT WHILE STRAPPED INTO THE SEAT BELT. THE CONTACT TOOK THE VEHICLE TO VAN DRUNEN FORD (3233 183RD ST, HOMEWOOD, IL 60430) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,600.
Mfg Campaign: 11365230
Recall Date: Oct 19, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
SOUNDED LIKE A POPPING OR CLUNK TYPE NOISE WHEN I TURNED THE WHEEL TO THE RIGHT FOR A WHILE THEN IT STARTED TO MAKE NOISE WHEN TURN THE WHEEL EITHER WAY. LOSING CONTROL DRIVING. READ ON THE NEWS, 1.2 MILLION EXPLORER RECALLED FOR THE STEERING ASSEMBLY RECALLED FOR SAME ISSUE BUT WHEN I CALL FORD THEY SAID THIS VIN WAS NOT PART OF RECALL. VERY DISAPPOINTED.
Corrective Action:
SOUNDED LIKE A POPPING OR CLUNK TYPE NOISE WHEN I TURNED THE WHEEL TO THE RIGHT FOR A WHILE THEN IT STARTED TO MAKE NOISE WHEN TURN THE WHEEL EITHER WAY. LOSING CONTROL DRIVING. READ ON THE NEWS, 1.2 MILLION EXPLORER RECALLED FOR THE STEERING ASSEMBLY RECALLED FOR SAME ISSUE BUT WHEN I CALL FORD THEY SAID THIS VIN WAS NOT PART OF RECALL. VERY DISAPPOINTED.
Additional Notes:
SOUNDED LIKE A POPPING OR CLUNK TYPE NOISE WHEN I TURNED THE WHEEL TO THE RIGHT FOR A WHILE THEN IT STARTED TO MAKE NOISE WHEN TURN THE WHEEL EITHER WAY. LOSING CONTROL DRIVING. READ ON THE NEWS, 1.2 MILLION EXPLORER RECALLED FOR THE STEERING ASSEMBLY RECALLED FOR SAME ISSUE BUT WHEN I CALL FORD THEY SAID THIS VIN WAS NOT PART OF RECALL. VERY DISAPPOINTED.
Mfg Campaign: 11364367
Recall Date: Oct 14, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE FIRST TIME MY STEERING GOT STIFF ON 09/13/2019 WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET. IN THE PROCESS OF MAKING THE LEFT TURN MY STEERING WHEEL GOT STIFF, AND THE STEERING FAULT HILL START AND TRAC LIGHT WENT ON. I WAS UNABLE TO CONTROL THE STEERING WHEEL WHICH CAUSE ME TO GET UP ONTO THE SIDE WALK AND ALMOST HITTING A TREE. I HAD TO SLAM ON MY BREAKS IN ORDER TO AVOID THE ACCIDENT. MY KIDS BODY JERK BACK AND FORTH REALLY HARD. I TURN MY CAR OFF AND BACK ON, AND THE STEERING WHEEL WAS WAS NO LONGER STIFF AND WORKING. I WAS ABLE TO DRIVE HOME. THE SECOND TIME STEERING WHEEL GOT STIFF WAS ON 10/05/2019. WHILE ON THE CURVE OF A RAMP TO GET OFF THE FREEWAY THE STEERING WHEEL GOT STIFF AGAIN AND THE STEERING FAULT, HILL START AND TRAC LIGHTS WENT ON AS WELL. ONCE AGAIN I HAD TO SLAM ON THE BREAKS IN OR. I DER TO AVOID HITTING THE RAILS, AS I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. I TRY TURNING MY CAR OFF AND BACK ON AGAIN TO SEE IF MY STEERING WHEEL WOULD WORK AGAIN, BUT IT STILL DID NOT WORK. I HAD TO CALL MY HUSBAND TO COME PICK ME UP. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT THEY H.AD TO REPLACE THE WHOLE POWER STEERING EQUIPMENT WHICH COST ME A TOTAL OF $2350.39
Corrective Action:
THE FIRST TIME MY STEERING GOT STIFF ON 09/13/2019 WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET. IN THE PROCESS OF MAKING THE LEFT TURN MY STEERING WHEEL GOT STIFF, AND THE STEERING FAULT HILL START AND TRAC LIGHT WENT ON. I WAS UNABLE TO CONTROL THE STEERING WHEEL WHICH CAUSE ME TO GET UP ONTO THE SIDE WALK AND ALMOST HITTING A TREE. I HAD TO SLAM ON MY BREAKS IN ORDER TO AVOID THE ACCIDENT. MY KIDS BODY JERK BACK AND FORTH REALLY HARD. I TURN MY CAR OFF AND BACK ON, AND THE STEERING WHEEL WAS WAS NO LONGER STIFF AND WORKING. I WAS ABLE TO DRIVE HOME. THE SECOND TIME STEERING WHEEL GOT STIFF WAS ON 10/05/2019. WHILE ON THE CURVE OF A RAMP TO GET OFF THE FREEWAY THE STEERING WHEEL GOT STIFF AGAIN AND THE STEERING FAULT, HILL START AND TRAC LIGHTS WENT ON AS WELL. ONCE AGAIN I HAD TO SLAM ON THE BREAKS IN OR. I DER TO AVOID HITTING THE RAILS, AS I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. I TRY TURNING MY CAR OFF AND BACK ON AGAIN TO SEE IF MY STEERING WHEEL WOULD WORK AGAIN, BUT IT STILL DID NOT WORK. I HAD TO CALL MY HUSBAND TO COME PICK ME UP. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT THEY H.AD TO REPLACE THE WHOLE POWER STEERING EQUIPMENT WHICH COST ME A TOTAL OF $2350.39
Additional Notes:
THE FIRST TIME MY STEERING GOT STIFF ON 09/13/2019 WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET. IN THE PROCESS OF MAKING THE LEFT TURN MY STEERING WHEEL GOT STIFF, AND THE STEERING FAULT HILL START AND TRAC LIGHT WENT ON. I WAS UNABLE TO CONTROL THE STEERING WHEEL WHICH CAUSE ME TO GET UP ONTO THE SIDE WALK AND ALMOST HITTING A TREE. I HAD TO SLAM ON MY BREAKS IN ORDER TO AVOID THE ACCIDENT. MY KIDS BODY JERK BACK AND FORTH REALLY HARD. I TURN MY CAR OFF AND BACK ON, AND THE STEERING WHEEL WAS WAS NO LONGER STIFF AND WORKING. I WAS ABLE TO DRIVE HOME. THE SECOND TIME STEERING WHEEL GOT STIFF WAS ON 10/05/2019. WHILE ON THE CURVE OF A RAMP TO GET OFF THE FREEWAY THE STEERING WHEEL GOT STIFF AGAIN AND THE STEERING FAULT, HILL START AND TRAC LIGHTS WENT ON AS WELL. ONCE AGAIN I HAD TO SLAM ON THE BREAKS IN OR. I DER TO AVOID HITTING THE RAILS, AS I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. I TRY TURNING MY CAR OFF AND BACK ON AGAIN TO SEE IF MY STEERING WHEEL WOULD WORK AGAIN, BUT IT STILL DID NOT WORK. I HAD TO CALL MY HUSBAND TO COME PICK ME UP. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT THEY H.AD TO REPLACE THE WHOLE POWER STEERING EQUIPMENT WHICH COST ME A TOTAL OF $2350.39
Mfg Campaign: 11363667
Recall Date: Oct 10, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FIRST TIME MY STEERING GOT STIFF ON 09/13/2019 WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET. IN THE PROCESS OF MAKING THE LEFT TURN MY STEERING WHEEL GOT STIFF, AND THE STEERING FAULT HILL START AND TRAC LIGHT WENT ON. I WAS UNABLE TO CONTROL THE STEERING WHEEL WHICH CAUSE ME TO GET UP ONTO THE SIDE WALK AND ALMOST HITTING A TREE. I HAD TO SLAM ON MY BREAKS IN ORDER TO AVOID THE ACCIDENT. MY KIDS BODY JERK BACK AND FORTH REALLY HARD. I TURN MY CAR OFF AND BACK ON, AND THE STEERING WHEEL WAS WAS NO LONGER STIFF AND WORKING. I WAS ABLE TO DRIVE HOME. THE SECOND TIME STEERING WHEEL GOT STIFF WAS ON 10/05/2019. WHILE ON THE CURVE OF A RAMP TO GET OFF THE FREEWAY THE STEERING WHEEL GOT STIFF AGAIN AND THE STEERING FAULT, HILL START AND TRAC LIGHTS WENT ON AS WELL. ONCE AGAIN I HAD TO SLAM ON THE BREAKS IN OR. I DER TO AVOID HITTING THE RAILS, AS I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. I TRY TURNING MY CAR OFF AND BACK ON AGAIN TO SEE IF MY STEERING WHEEL WOULD WORK AGAIN, BUT IT STILL DID NOT WORK. I HAD TO CALL MY HUSBAND TO COME PICK ME UP. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT THEY H.AD TO REPLACE THE WHOLE POWER STEERING EQUIPMENT WHICH COST ME A TOTAL OF $2350.39
Corrective Action:
THE FIRST TIME MY STEERING GOT STIFF ON 09/13/2019 WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET. IN THE PROCESS OF MAKING THE LEFT TURN MY STEERING WHEEL GOT STIFF, AND THE STEERING FAULT HILL START AND TRAC LIGHT WENT ON. I WAS UNABLE TO CONTROL THE STEERING WHEEL WHICH CAUSE ME TO GET UP ONTO THE SIDE WALK AND ALMOST HITTING A TREE. I HAD TO SLAM ON MY BREAKS IN ORDER TO AVOID THE ACCIDENT. MY KIDS BODY JERK BACK AND FORTH REALLY HARD. I TURN MY CAR OFF AND BACK ON, AND THE STEERING WHEEL WAS WAS NO LONGER STIFF AND WORKING. I WAS ABLE TO DRIVE HOME. THE SECOND TIME STEERING WHEEL GOT STIFF WAS ON 10/05/2019. WHILE ON THE CURVE OF A RAMP TO GET OFF THE FREEWAY THE STEERING WHEEL GOT STIFF AGAIN AND THE STEERING FAULT, HILL START AND TRAC LIGHTS WENT ON AS WELL. ONCE AGAIN I HAD TO SLAM ON THE BREAKS IN OR. I DER TO AVOID HITTING THE RAILS, AS I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. I TRY TURNING MY CAR OFF AND BACK ON AGAIN TO SEE IF MY STEERING WHEEL WOULD WORK AGAIN, BUT IT STILL DID NOT WORK. I HAD TO CALL MY HUSBAND TO COME PICK ME UP. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT THEY H.AD TO REPLACE THE WHOLE POWER STEERING EQUIPMENT WHICH COST ME A TOTAL OF $2350.39
Additional Notes:
THE FIRST TIME MY STEERING GOT STIFF ON 09/13/2019 WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET. IN THE PROCESS OF MAKING THE LEFT TURN MY STEERING WHEEL GOT STIFF, AND THE STEERING FAULT HILL START AND TRAC LIGHT WENT ON. I WAS UNABLE TO CONTROL THE STEERING WHEEL WHICH CAUSE ME TO GET UP ONTO THE SIDE WALK AND ALMOST HITTING A TREE. I HAD TO SLAM ON MY BREAKS IN ORDER TO AVOID THE ACCIDENT. MY KIDS BODY JERK BACK AND FORTH REALLY HARD. I TURN MY CAR OFF AND BACK ON, AND THE STEERING WHEEL WAS WAS NO LONGER STIFF AND WORKING. I WAS ABLE TO DRIVE HOME. THE SECOND TIME STEERING WHEEL GOT STIFF WAS ON 10/05/2019. WHILE ON THE CURVE OF A RAMP TO GET OFF THE FREEWAY THE STEERING WHEEL GOT STIFF AGAIN AND THE STEERING FAULT, HILL START AND TRAC LIGHTS WENT ON AS WELL. ONCE AGAIN I HAD TO SLAM ON THE BREAKS IN OR. I DER TO AVOID HITTING THE RAILS, AS I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. I TRY TURNING MY CAR OFF AND BACK ON AGAIN TO SEE IF MY STEERING WHEEL WOULD WORK AGAIN, BUT IT STILL DID NOT WORK. I HAD TO CALL MY HUSBAND TO COME PICK ME UP. I TOOK THE CAR TO THE DEALER AND I WAS TOLD THAT THEY H.AD TO REPLACE THE WHOLE POWER STEERING EQUIPMENT WHICH COST ME A TOTAL OF $2350.39
Mfg Campaign: 11363667
Recall Date: Oct 10, 2020
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.
Corrective Action:
TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.
Additional Notes:
TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.
Mfg Campaign: 11363338
Recall Date: Oct 8, 2020
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.
Corrective Action:
TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.
Additional Notes:
TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.
Mfg Campaign: 11363338
Recall Date: Oct 8, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.
Corrective Action:
TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.
Additional Notes:
TWO SEPARATE FAILURE WITHIN A FOUR DAY TIME SPAN. COMPANY SOLD ME THE VEHIXAL SAID IT WAS A TIE ROD AND FIXED THE RIGHT PASSENGER REAR WHEEL. THE VEHICAL WAS REAL EASED TO ME TODAY WITH THE UNDERSTANDING THAT THE REAR SUSPENSION WAS FULLY REPAIRED. I HAD A HIGH SPEED ACCIDENT AFTER THE LEFT REAR TIR ROD BROKE AT A SPEED OF 80 MPH. DUE TO THE SUSPENSION BREAKAGE, THE CAR WENT OFF THE INTERSTATE AT HIGH SPEED. THE REAR END SUSPENSION HAD COMPLETE FAILURE AND THE AUTO DEALERSHIP RELEASED THE VEHICLE TO ME WITH THE FULL WITH ASSURANCE THE ISSUE WAS FIXED. THIS WAS A VERY SERIOUS INCIDENT WITH A POTENTIAL DEADLY OUTCOME.
Mfg Campaign: 11363338
Recall Date: Oct 8, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
POWER STEERING FAILED COMPLETELY ON MY 2016 FORD EXPLORER WHILE DRIVING. DASHBOARD LIT UP WITH A STEERING ASSIST FAULT, AND THEN HILL ASSIST FAULT. STEERING THE VEHICLE TO SAFETY WAS VERY CHALLEGING. I WAS TURNING AT A LEFT TURN LIGHT AND ALMOST CRASHED INTO ANOTHER VEHICLE BECAUSE I COULD NOT STEER THE CAR. LOOKED IT UP ONLINE AND HAVE FOUND NUMEROUS OTHER ACCOUNTS OF THE SAME ISSUE WITH NO REPSONSE OR RECALL FROM FORD.
Corrective Action:
POWER STEERING FAILED COMPLETELY ON MY 2016 FORD EXPLORER WHILE DRIVING. DASHBOARD LIT UP WITH A STEERING ASSIST FAULT, AND THEN HILL ASSIST FAULT. STEERING THE VEHICLE TO SAFETY WAS VERY CHALLEGING. I WAS TURNING AT A LEFT TURN LIGHT AND ALMOST CRASHED INTO ANOTHER VEHICLE BECAUSE I COULD NOT STEER THE CAR. LOOKED IT UP ONLINE AND HAVE FOUND NUMEROUS OTHER ACCOUNTS OF THE SAME ISSUE WITH NO REPSONSE OR RECALL FROM FORD.
Additional Notes:
POWER STEERING FAILED COMPLETELY ON MY 2016 FORD EXPLORER WHILE DRIVING. DASHBOARD LIT UP WITH A STEERING ASSIST FAULT, AND THEN HILL ASSIST FAULT. STEERING THE VEHICLE TO SAFETY WAS VERY CHALLEGING. I WAS TURNING AT A LEFT TURN LIGHT AND ALMOST CRASHED INTO ANOTHER VEHICLE BECAUSE I COULD NOT STEER THE CAR. LOOKED IT UP ONLINE AND HAVE FOUND NUMEROUS OTHER ACCOUNTS OF THE SAME ISSUE WITH NO REPSONSE OR RECALL FROM FORD.
Mfg Campaign: 11363103
Recall Date: Oct 6, 2020
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING THE TRACTION CONTROL AND ABS LIGHTS COME ON. SYSTEM HAS STABILITY CONTROL WARNING. WHILE DRIVING THIS CAUSES BRAKES TO LOCK UP. MY WIFE ALMOST CRASHED DUE TO THE BRAKES LOCKING. ONCE YOU TURN OFF THE CAR IT WILL RESET AND EVERYTHING APPEARS NORMAL UNTIL IT HAPPENS AGAIN. UNFORTUNATELY THIS INCIDENT DOES NOT STORE ANY CODES IN THE SYSTEM. WE HAVE HAD THE 2016 EXPOLORER IN THE SHOP MULTIPLE TIMES AND THE DEALERSHIPS HAVE DONE NOTHING TO FIX THE ISSUE. BECAUSE THERE ARE NO CODES THEY ARE DOING NOTHING. THEY DO NOT RESEARCH THE ISSUE NOR HAVE THEY TRIED TO FIX ANYTHING. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS AND A PROCEDURE NEEDS TO BE ESTABLISHED TO DIAGNOSE AND FIX THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY FORD BEFORE SOMEONE DIES. MY WIFE WILL NO LONGER DRIVE THIS VEHICLE BECAUSE SHE FEEL UNSAFE.
Corrective Action:
WHILE DRIVING THE TRACTION CONTROL AND ABS LIGHTS COME ON. SYSTEM HAS STABILITY CONTROL WARNING. WHILE DRIVING THIS CAUSES BRAKES TO LOCK UP. MY WIFE ALMOST CRASHED DUE TO THE BRAKES LOCKING. ONCE YOU TURN OFF THE CAR IT WILL RESET AND EVERYTHING APPEARS NORMAL UNTIL IT HAPPENS AGAIN. UNFORTUNATELY THIS INCIDENT DOES NOT STORE ANY CODES IN THE SYSTEM. WE HAVE HAD THE 2016 EXPOLORER IN THE SHOP MULTIPLE TIMES AND THE DEALERSHIPS HAVE DONE NOTHING TO FIX THE ISSUE. BECAUSE THERE ARE NO CODES THEY ARE DOING NOTHING. THEY DO NOT RESEARCH THE ISSUE NOR HAVE THEY TRIED TO FIX ANYTHING. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS AND A PROCEDURE NEEDS TO BE ESTABLISHED TO DIAGNOSE AND FIX THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY FORD BEFORE SOMEONE DIES. MY WIFE WILL NO LONGER DRIVE THIS VEHICLE BECAUSE SHE FEEL UNSAFE.
Additional Notes:
WHILE DRIVING THE TRACTION CONTROL AND ABS LIGHTS COME ON. SYSTEM HAS STABILITY CONTROL WARNING. WHILE DRIVING THIS CAUSES BRAKES TO LOCK UP. MY WIFE ALMOST CRASHED DUE TO THE BRAKES LOCKING. ONCE YOU TURN OFF THE CAR IT WILL RESET AND EVERYTHING APPEARS NORMAL UNTIL IT HAPPENS AGAIN. UNFORTUNATELY THIS INCIDENT DOES NOT STORE ANY CODES IN THE SYSTEM. WE HAVE HAD THE 2016 EXPOLORER IN THE SHOP MULTIPLE TIMES AND THE DEALERSHIPS HAVE DONE NOTHING TO FIX THE ISSUE. BECAUSE THERE ARE NO CODES THEY ARE DOING NOTHING. THEY DO NOT RESEARCH THE ISSUE NOR HAVE THEY TRIED TO FIX ANYTHING. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS AND A PROCEDURE NEEDS TO BE ESTABLISHED TO DIAGNOSE AND FIX THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY FORD BEFORE SOMEONE DIES. MY WIFE WILL NO LONGER DRIVE THIS VEHICLE BECAUSE SHE FEEL UNSAFE.
Mfg Campaign: 11362525
Recall Date: Oct 3, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
MY TIRE VALVE CORRODED AFTER 3 YEARS WITH THE CAR. WHICH CAUSED DAMAGE TO THE TIRE AND THE TIRE PRESSURE SENSOR. THE POWER STEERING WENT AT 67000 MILES. IT STOPPED WORKING COMPLETELY WHILE DRIVING, EXTREMELY SCARY. THE SERVICE DEPARTMENT AT THE DEALERSHIP SAID IT IS JUST SOMETHING THAT HAPPENS. $2400 FIX ON A 4 YEAR OLD CAR WITH 67000 MILES AND COULD HAVE CAUSED AN ACCIDENT.
Corrective Action:
MY TIRE VALVE CORRODED AFTER 3 YEARS WITH THE CAR. WHICH CAUSED DAMAGE TO THE TIRE AND THE TIRE PRESSURE SENSOR. THE POWER STEERING WENT AT 67000 MILES. IT STOPPED WORKING COMPLETELY WHILE DRIVING, EXTREMELY SCARY. THE SERVICE DEPARTMENT AT THE DEALERSHIP SAID IT IS JUST SOMETHING THAT HAPPENS. $2400 FIX ON A 4 YEAR OLD CAR WITH 67000 MILES AND COULD HAVE CAUSED AN ACCIDENT.
Additional Notes:
MY TIRE VALVE CORRODED AFTER 3 YEARS WITH THE CAR. WHICH CAUSED DAMAGE TO THE TIRE AND THE TIRE PRESSURE SENSOR. THE POWER STEERING WENT AT 67000 MILES. IT STOPPED WORKING COMPLETELY WHILE DRIVING, EXTREMELY SCARY. THE SERVICE DEPARTMENT AT THE DEALERSHIP SAID IT IS JUST SOMETHING THAT HAPPENS. $2400 FIX ON A 4 YEAR OLD CAR WITH 67000 MILES AND COULD HAVE CAUSED AN ACCIDENT.
Mfg Campaign: 11362337
Recall Date: Oct 2, 2020
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Valencia, CA • 36 yrs
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