Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Mfg Campaign: 18S35
Recall Date: Nov 14, 2018
Consumer Complaints
693 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While operating my vehicle yesterday on [XXX] after barely even starting the battery died and my car said multiple systems were failing almost causing someone to rear ended me. This is a safety issue like no other. When will I receive feedback for these matters I keep submitting? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While operating my vehicle yesterday on [XXX] after barely even starting the battery died and my car said multiple systems were failing almost causing someone to rear ended me. This is a safety issue like no other. When will I receive feedback for these matters I keep submitting? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While operating my vehicle yesterday on [XXX] after barely even starting the battery died and my car said multiple systems were failing almost causing someone to rear ended me. This is a safety issue like no other. When will I receive feedback for these matters I keep submitting? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634768
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While operating my vehicle yesterday on [XXX] after barely even starting the battery died and my car said multiple systems were failing almost causing someone to rear ended me. This is a safety issue like no other. When will I receive feedback for these matters I keep submitting? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While operating my vehicle yesterday on [XXX] after barely even starting the battery died and my car said multiple systems were failing almost causing someone to rear ended me. This is a safety issue like no other. When will I receive feedback for these matters I keep submitting? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While operating my vehicle yesterday on [XXX] after barely even starting the battery died and my car said multiple systems were failing almost causing someone to rear ended me. This is a safety issue like no other. When will I receive feedback for these matters I keep submitting? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634768
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While operating my vehicle yesterday on [XXX] after barely even starting the battery died and my car said multiple systems were failing almost causing someone to rear ended me. This is a safety issue like no other. When will I receive feedback for these matters I keep submitting? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While operating my vehicle yesterday on [XXX] after barely even starting the battery died and my car said multiple systems were failing almost causing someone to rear ended me. This is a safety issue like no other. When will I receive feedback for these matters I keep submitting? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This will be another submission as I am getting frustrated. My Explorer has had constant issues like clock work every 6/7 months. I have gone through 6 batteries in a two year time span. I have had the battery control module replaced because I thought that would be the fix. However it is not. While operating my vehicle yesterday on [XXX] after barely even starting the battery died and my car said multiple systems were failing almost causing someone to rear ended me. This is a safety issue like no other. When will I receive feedback for these matters I keep submitting? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634768
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11634963
Recall Date: Jan 8, 2025
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11634478
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact stated that the driver’s side A-pillar trim had raised up. The contact stated that there was a 1-inch gap from top to bottom of the windshield. There were no warning lights illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V031000 (Structure). The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Biener Ford (661 Northern Blvd, Great Neck, NY 11021); and the contact was informed that the recall was closed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 103,500.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact stated that the driver’s side A-pillar trim had raised up. The contact stated that there was a 1-inch gap from top to bottom of the windshield. There were no warning lights illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V031000 (Structure). The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Biener Ford (661 Northern Blvd, Great Neck, NY 11021); and the contact was informed that the recall was closed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 103,500.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact stated that the driver’s side A-pillar trim had raised up. The contact stated that there was a 1-inch gap from top to bottom of the windshield. There were no warning lights illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V031000 (Structure). The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Biener Ford (661 Northern Blvd, Great Neck, NY 11021); and the contact was informed that the recall was closed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 103,500.
Mfg Campaign: 11633863
Recall Date: Jan 3, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While traveling on [XXX] eastbound in the St. Louis, MO area I heard a pop and noticed my passenger side A-frame trim body piece was free from the top mooring point. This caused me to have to exit the freeway earlier than expected. Fortunately, the trim piece did not come completely dislodged and cause further danger on the freeway. I still need to drive this vehicle with a trim piece that is only partially connected to the vehicle. This is related to an unresolved recall and could cause further safety concerns on an ongoing recall. Please help me contact Ford to ensure a quick resolution to this recall that is supposed to be resolved "late 2024". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While traveling on [XXX] eastbound in the St. Louis, MO area I heard a pop and noticed my passenger side A-frame trim body piece was free from the top mooring point. This caused me to have to exit the freeway earlier than expected. Fortunately, the trim piece did not come completely dislodged and cause further danger on the freeway. I still need to drive this vehicle with a trim piece that is only partially connected to the vehicle. This is related to an unresolved recall and could cause further safety concerns on an ongoing recall. Please help me contact Ford to ensure a quick resolution to this recall that is supposed to be resolved "late 2024". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While traveling on [XXX] eastbound in the St. Louis, MO area I heard a pop and noticed my passenger side A-frame trim body piece was free from the top mooring point. This caused me to have to exit the freeway earlier than expected. Fortunately, the trim piece did not come completely dislodged and cause further danger on the freeway. I still need to drive this vehicle with a trim piece that is only partially connected to the vehicle. This is related to an unresolved recall and could cause further safety concerns on an ongoing recall. Please help me contact Ford to ensure a quick resolution to this recall that is supposed to be resolved "late 2024". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11633306
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11633087
Recall Date: Dec 30, 2024
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURER); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The local dealer was not contacted. The contact had not experienced the failure. The VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURER); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The local dealer was not contacted. The contact had not experienced the failure. The VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURER); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The local dealer was not contacted. The contact had not experienced the failure. The VIN tool confirms parts not available.
Mfg Campaign: 11632613
Recall Date: Dec 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Failed water pump and coolant leak. Numerous vehicles are failed for the same reason at each local shop and Ford dealer we’ve contacted for a quote. Repair costs are expected between $5,000 and $6,000.
Corrective Action:
Failed water pump and coolant leak. Numerous vehicles are failed for the same reason at each local shop and Ford dealer we’ve contacted for a quote. Repair costs are expected between $5,000 and $6,000.
Additional Notes:
Failed water pump and coolant leak. Numerous vehicles are failed for the same reason at each local shop and Ford dealer we’ve contacted for a quote. Repair costs are expected between $5,000 and $6,000.
Mfg Campaign: 11632750
Recall Date: Dec 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Unknown Multiple owners of 2018 Ford Explorers are reporting oil leaks from bad seals. The oil leaks can cause fires, so we are in the process of having our Ford repaired at a mechanic and will know more at a later date.
Corrective Action:
Unknown Multiple owners of 2018 Ford Explorers are reporting oil leaks from bad seals. The oil leaks can cause fires, so we are in the process of having our Ford repaired at a mechanic and will know more at a later date.
Additional Notes:
Unknown Multiple owners of 2018 Ford Explorers are reporting oil leaks from bad seals. The oil leaks can cause fires, so we are in the process of having our Ford repaired at a mechanic and will know more at a later date.
Mfg Campaign: 11631532
Recall Date: Dec 18, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
intermittent wipers would not turn off. Took car to dealership and they charged $629.38 to fix a FORD quality issue. Wipers scratch the windshield and cause unnecessary distraction during dry conditions as they would not turn off. This issue (wipers not turning off) occurred after the A-Pillar flew off my vehicle and hit another car. The other driver did not stop. FORD needs to cover the cost of the wiper switch and also compensate owners for lack of part availability to fix the A-Pillar issue for a year now. No alerts, warning messages provided.
Corrective Action:
intermittent wipers would not turn off. Took car to dealership and they charged $629.38 to fix a FORD quality issue. Wipers scratch the windshield and cause unnecessary distraction during dry conditions as they would not turn off. This issue (wipers not turning off) occurred after the A-Pillar flew off my vehicle and hit another car. The other driver did not stop. FORD needs to cover the cost of the wiper switch and also compensate owners for lack of part availability to fix the A-Pillar issue for a year now. No alerts, warning messages provided.
Additional Notes:
intermittent wipers would not turn off. Took car to dealership and they charged $629.38 to fix a FORD quality issue. Wipers scratch the windshield and cause unnecessary distraction during dry conditions as they would not turn off. This issue (wipers not turning off) occurred after the A-Pillar flew off my vehicle and hit another car. The other driver did not stop. FORD needs to cover the cost of the wiper switch and also compensate owners for lack of part availability to fix the A-Pillar issue for a year now. No alerts, warning messages provided.
Mfg Campaign: 11631156
Recall Date: Dec 17, 2024
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
Driver's side heated seat coil burnt out. Many complaints about this.
Corrective Action:
Driver's side heated seat coil burnt out. Many complaints about this.
Additional Notes:
Driver's side heated seat coil burnt out. Many complaints about this.
Mfg Campaign: 11630360
Recall Date: Dec 12, 2024
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V0310000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at approximately 65 MPH, the driver’s side A-pillar trim detached. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 67,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V0310000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at approximately 65 MPH, the driver’s side A-pillar trim detached. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 67,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V0310000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at approximately 65 MPH, the driver’s side A-pillar trim detached. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 67,000. VIN tool confirms parts not available.
Mfg Campaign: 11630118
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Body control module has went out in the vehicle multiple times. Which causes the battery to die and the vehicle not to start. Part has been replaced multiple times.
Corrective Action:
Body control module has went out in the vehicle multiple times. Which causes the battery to die and the vehicle not to start. Part has been replaced multiple times.
Additional Notes:
Body control module has went out in the vehicle multiple times. Which causes the battery to die and the vehicle not to start. Part has been replaced multiple times.
Mfg Campaign: 11629964
Recall Date: Dec 10, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Body control module has went out in the vehicle multiple times. Which causes the battery to die and the vehicle not to start. Part has been replaced multiple times.
Corrective Action:
Body control module has went out in the vehicle multiple times. Which causes the battery to die and the vehicle not to start. Part has been replaced multiple times.
Additional Notes:
Body control module has went out in the vehicle multiple times. Which causes the battery to die and the vehicle not to start. Part has been replaced multiple times.
Mfg Campaign: 11629964
Recall Date: Dec 10, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Radio and back up screen stop working 1 month after purchase.
Corrective Action:
Radio and back up screen stop working 1 month after purchase.
Additional Notes:
Radio and back up screen stop working 1 month after purchase.
Mfg Campaign: 11629482
Recall Date: Dec 8, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radio and back up screen stop working 1 month after purchase.
Corrective Action:
Radio and back up screen stop working 1 month after purchase.
Additional Notes:
Radio and back up screen stop working 1 month after purchase.
Mfg Campaign: 11629482
Recall Date: Dec 8, 2024
Ford Motor Company
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Radio and back up screen stop working 1 month after purchase.
Corrective Action:
Radio and back up screen stop working 1 month after purchase.
Additional Notes:
Radio and back up screen stop working 1 month after purchase.
Mfg Campaign: 11629482
Recall Date: Dec 8, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The A-pillar appliques on my vehicle are detaching and my windshield vibrates while i drive, putting my family at risk, and others as well. The rubber seal around windshield is coming off on the outside of car. I have reached out to Ford on multiple occasions with no course of action. I have done my research and have let them know since they can not fix the problem, I have contacted a lawyer. Still nothing. When driving my car any speed the windshield vibrates, idling and the windshield vibrates. this is a safety concern for my family. Please help us
Corrective Action:
The A-pillar appliques on my vehicle are detaching and my windshield vibrates while i drive, putting my family at risk, and others as well. The rubber seal around windshield is coming off on the outside of car. I have reached out to Ford on multiple occasions with no course of action. I have done my research and have let them know since they can not fix the problem, I have contacted a lawyer. Still nothing. When driving my car any speed the windshield vibrates, idling and the windshield vibrates. this is a safety concern for my family. Please help us
Additional Notes:
The A-pillar appliques on my vehicle are detaching and my windshield vibrates while i drive, putting my family at risk, and others as well. The rubber seal around windshield is coming off on the outside of car. I have reached out to Ford on multiple occasions with no course of action. I have done my research and have let them know since they can not fix the problem, I have contacted a lawyer. Still nothing. When driving my car any speed the windshield vibrates, idling and the windshield vibrates. this is a safety concern for my family. Please help us
Mfg Campaign: 11629267
Recall Date: Dec 6, 2024
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